Business Administrator Apprentice

Providing general administrative support to the Service Coordinator, Operations Manager, and other team members. Maintaining a proactive approach to office management, including responding to emails, calls, and inquiries. Assisting with the preparation of reports, client communications, and any other ad-hoc administrative duties as needed. Communicating with clients to address their needs and provide updates on service requests. Supporting the Operation Manager and Technical Manager when required. Contacting customers about alarm monitoring requests when required. Effectively communicating with the sales team, operations team, service department and finance department. Proactive day-to-day correspondence with clients, engineers and suppliers. Keeping the CRM system and engineers' schedules up to date. Minimum of 6 hours per week spent on apprenticeship work and training.

Training:

Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Employer Description:
Century Fire & Security Ltd is an established, friendly, committed, family ran business that values their team and clients. Century specialise in the Service, Maintenance and installation of Fire, intruder alarms, CCTV, Access Control, Automatic gates and barriers solutions. Long Established since 2001 they pride themselves on their positive team culture, customer care and value for their extensive discipline range.

Working Hours :
Monday to Friday 8.30am to 5pm.

Skills:
Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working