Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Attend and engage with training including exams and 1-2-1 meetings with your tutor
Act as the primary point of contact for product quality complaints, liaising with customers and suppliers when needed
Support and conduct the investigations and root cause analysis of any quality related incidents
Provide support for internal/external audits against ISO 13485 and ISO 14001
Collation of data when required to support the wider team
Conducting product testing with the QC laboratory and recording of results.
Writing of product testing reports following the collection of data.
Work with our pack component suppliers to obtain up to date regulatory information in collaboration with the procurement team.
Manage your time effectively to complete the required assignments/coursework and exams to achieve the apprenticeship.
Training Outcome:Fixed term 14-month contract with potential progression upon successful completion of all elements of the apprenticeshipEmployer Description:- One of the UK’s leading, employee owned, manufacturer and distributor of single use, sterile ward and theatre consumable and custom procedure packs.
- Pennine Healthcare was incorporated in 1963, growing year on year, selling and distributing to over 50 countries worldwide.
- Manufacturing in three state of the art cleanrooms operating to the BS EN ISO 14644 standard.
- Employees live the purpose and values of the business ensuring that Pennine can continue to protect life.Working Hours :Working hours – 38 hours per week, Monday to Thursday 08:30-17:00 and Fridays 08:30-15:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Safe storage of partsHandling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the MAN Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Fishlake Commercial is a family-owned business that was established in 1984 and has grown steadily over the years
A real commitment to our customers ensures you will receive top quality service 7 days a week, we make excellent customer service and maximum vehicle uptime out top priority.
We are a multi franchise dealer providing a wide range of services some of them include...
Out of hours servicing at a flat rate While you wait servicing and repairs Zero lead time for most of our workshop bookings Diagnostic and repair of Air Conditioning Systems including bus & coach Laser wheel alignment Warranty & R&M repairsWorking Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
With RNN Group support, this Apprenticeship will give you expert training alongside Creator Scaffold Designs LTD, to develop you into a professional Business Administrator.
This role will specifically develop your administration skills alongside increasing your knowledge of the engineering and temporary works sector.
This Apprenticeship will support you to be able to:
Greet customers
Direct telephone calls
Support the accounts department
Assist the HR department
Use office equipment like printers and scanners
Integrate into the whole team
Understand how the business operates
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Monthly online sessions and termly face to face taught sessions
Training Outcome:Full time employment with various changes for progression.Employer Description:Creator Scaffold Designs are a relatively new company, founded in October 2013. They formed the company to meet the nationwide demand for Scaffold and Temporary Works Design and associated services. They are a dynamic company with modern approaches to engineering giving the industry a breath of fresh air. To continue their growth, they would like to support an Apprentice to integrate into the business and become a major part of the operation.Working Hours :Monday – Friday – 8:30 – 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Supportive and dedicated,Eager to learn new skills,A friendly attitude....Read more...
• Specifically learning skills to be capable of maintaining and repairing all site services, including but not limited to, air handling (HVAC), extraction (LEV), Boilers, steam, Purified water and Fire suppression.
• To undertake training through further education and site based modules to successfully complete relevant Apprenticeship qualifications.Training:Qualifications included:
Maintenance Operations Engineering Technician Apprenticeship Standard. Company Training Plan & Assessment.
Level 3 Diploma in Advanced Manufacturing Engineering -
Development Knowledge (1 day per week for 2 years at college)Level 3 NVQ Diploma in Engineering Maintenance (workplace)
Level 2 Functional Skills - Maths (If required)
Level 2 Functional Skills - English (If required)
End Point Assessment at the end of the apprenticeship
Training Outcome:
To become a fully qualified Engineer working on a diverse range of systems at a pharmaceutical manufacturing site. Potential to progress into leadership roles and other areas of the business.
Employer Description:Since 1887, Perrigo has been providing its customers and consumers with high-quality products that support personal health and wellness by delivering effective solutions that meet the needs of consumers.
More than 135 years later, we are leveraging our strengths to expand our self-care portfolio and drive future success.Working Hours :Monday - Thursday 07:45am - 16:00pm
07:45am - 13:45pm FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Motivated,Interest in Engineering,Positive attitude....Read more...
Key Responsibilities:• Learn and prepare all aspects of weekly and monthly payroll.• Process pension contributions within payroll.• Communicate with clients and HMRC via telephone and email.• Prepare quarterly VAT Returns for clients to be electronically filed with HMRC.• Perform bookkeeping tasks, using accounting software to enter data and reconcile bank accounts.• Prepare clients' personal tax returns for submission to HMRC.• Provide administrative support to the accounting team as needed.• Handle general office dutiesTraining:The successful candidate will be required to attend weekday courses at First Intuition Chelmsford, Southend or Colchester to study towards their Level 2 AAT qualificationIn addition to this, you will have mentoring towards the apprenticeship knowledge, skills, and behaviours
The employer will also consider the apprentice completing AAT Level 3, depending on prior qualification history.
Training Outcome:Career progression opportunities within the firm, including the opportunity to work on the audit team once trained.Employer Description:We are a reputable ICAEW firm and part of the UK200 group. We are dedicated to providing exceptional accounting and auditing services for our clients. We pride ourselves on our commitment to professional development and our supportive work environment.Working Hours :Monday to Friday, 9:00 AM to 5:00 PM with a half-hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
We are seeking a proactive and organised Business Administration Apprentice to support key business areas including finance, sales, operations, HR, and general administration.
This role offers a broad introduction to business functions, providing hands-on experience and contributing to the smooth running of the organisation.
Key Responsibilities:
Finance: Assist with invoices, expense processing, and maintaining financial records
Sales: Support customer enquiries, sales order processing, and CRM updates
Operations: Help coordinate schedules, manage stock levels, and liaise with suppliers
HR: Assist with recruitment admin, onboarding, and employee records
General Admin: Handle calls, schedule meetings, maintain files, and provide day-to-day support across departments
This apprenticeship is ideal for someone looking to build a strong foundation in business administration within a supportive and dynamic environment.Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Monthly visits from your TDR Training Officer
All training will take place at the employer premises
Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:KDL Site Services was founded in 2018 by current managing director Kevin Gallagher.
Kevin has over 30 years experience in welding and fabrication and employs a team of experienced and highly-skilled engineers.
KDL Site Services operate from a factory in Blyth but are also able to provide mobile services anywhere in the world.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Assisting the Sales and Trading teams with administrative tasks including tender processing, checking consumption levels are accurate, quote preparation, credit checking applications and contract processing
Completing quality control checks on completed sales and ensuring expected standards are met at all times
Assist the Sales team with aftersales care by liaising with brokers by confirming lock in confirmations and chasing any further documentation required
Supporting the business by assisting in the preparation of renewal opportunities
Assist the Billing team with pricing customers that are on out of contract rates
Support back-office in providing aftersales support and customer care
Support Account Managers (the Sales team) in their day-to-day sales processes
Generate and submit customer quotations as and when required
Generate reports as and when required
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires college attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, site services and our first-class customer service.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Assist with arranging inspections, testing, and servicing tasks to ensure statutory and regulatory compliance programmes are achieved.
Support the planning and delivery of mechanical and electrical asset investment programmes.
Review compliance and works records for accuracy and completeness.
Handle and analyse data to support compliance reporting and decision-making.
Support health and safety audits and accident/incident investigations.
Review contractor Health & Safety documentation and promote safety through toolbox talks and briefings.
Audit contractor works and report findings to drive service excellence.
Engage with internal teams and external contractors in a professional, customer-focused manner.
Training Outcome:This apprenticeship will open up a wide range of career opportunities within building safety and compliance both within and outside of bpha.Employer Description:bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.Working Hours :Monday - Friday 9am-5pm
Hybrid working pattern with a minimum of 2 days per week in the office and the frequent requirement to visit sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
What you’ll do at work:
Working in a team environment to complete the tank build process
Understanding the relevant legislation and procedures to ensure that our tanks are welded to the standard required
The role includes welding in both Mild and Stainless Steel at a variety of thicknesses
Work to standard operating procedures and engineering data sheets to complete the welding process
Work in accordance with Whale Health & Safety policy and maintain a safe working environment
Maintenance of a clean, organised and productive work area
Effectively communicate with members of the team to ensure the process runs smoothly
Training:Level 2 General Welder.
Welder Qualification (Coding) (ISO 9606-1:2017) for chosenweld type and positions taken for EPA. e.g., 135 MAG, Plate,6mm, PB position and 141 TIG, Plate, 3mm, PB position
End Point Assessment
Progressing onto Level 3 Plate Welder Apprenticeship (additional 36-months on Level 3).Training Outcome:A full-time position on successful completion of the apprenticeship.Employer Description:Whale Tankers are one of Europe’s largest manufacturer of liquid waste and jetting equipment. Based in Solihull for the last 56 years and with a 300 strong workforce, Whale views their staff as being amongst their most important assets.Working Hours :Monday to Friday, 37.5 hours on a rotation dependent upon work areaSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Physical fitness,An interest to develop a skill....Read more...
Main Duties:
Dealing with email enquiries in a prompt & efficient manner
Answer incoming calls
Electronic filing and scanning
Raising purchase orders
Admin support for our on-site teams
Collating and organising documents
Drawing management
Meeting and Greeting Visitors
You will work towards completion of a Level 3 Business Administration apprenticeship the duration of this is 2 years. Your continued employment will be dependent upon successful and timely completion of the apprenticeship.Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.
Training Outcome:After a couple of years in the job, you can train for another position in the company if you have the relevant qualifications.Employer Description:R G Carter is a construction firm in the East of England, first established in 1921, delivering innovative and high-quality projects for both private and public clients. The R G Carter Training Academy facilitates all construction training requirements for the diverse range of companies within the group. With current employee numbers of 730 staff, vast amounts of training and qualifications are required to meet legislation.Working Hours :Monday - Friday, between 8:15am and 5:00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Organisation skills,Customer care skills....Read more...
Preparation of sole trader/partnership accounts/preparation and submission of VAT returns/bookkeeping
Bank & cash book analysis, fixed asset register and debtors & creditors
Administration tasks such as contacting clients to request accounting records
Use of computerised accounting software – Sage
Use of Microsoft Excel spreadsheets
Dealing with clients over the telephone and face-to-face
The role will also require some work as part of the audit team at clients premises.
There are excellent long-term career prospects and progression through the AAT levels and beyond for the right candidate.
Applicants should have good IT skills and be keen to learn, also be able to work on their own initiative and have excellent communication skills.
Probationary period applies.Training:The successful applicant will work towards the Accounts/Finance Level 2 Apprenticeship Standard.
Will attend Access Training on Team Valley, Gateshead, for a date release, one day per week. Training Outcome:Ongoing training and development will be provided and the opportunity for duties to progress. Excellent long-term career prospects and progression through the AAT levels and beyond for the right candidate.Employer Description:Sunderland based Accountancy practice offering a range of accountancy services to a wide variety of clients across the local area. Services include company accounts, audit, payroll services, VAT and Tax returns.Working Hours :Monday to Friday 9.00am to 5.15pm – 36.25 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Initiative....Read more...
Working in a childcare setting with children ranging from ages 0-5
Completing a variety of day-to-day childcare tasks to ensure that children’s needs, welfare and education is catered for
This can include helping children to learn numeracy and language skills through games, take part in singing, role play and storytelling and feeding and changing babies
Also, being able to liaise with external customers, parents, to provide a high level of service for the childcare setting
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:The potential of a permanent position upon successful completion.
Other prospects could include applying for:
Room leader positions
Possible management training
Springboard into primary education
Paediatric nursing
Continuous development in current nursery setting
Employer Description:The Young Ones Activity Nursery aim to achieve a high standard of child care with a caring, enthusiastic, qualified and experienced team.
They have a happy, secure environment which has a strong creative arts focus with many different types of creative activities, giving children access to a large range of art media and equipment.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Learn to switch on a machine and add a reference ready to start
Learn how to check a machine's oil levels and top up if required
Start a machine off and check sizes are in tolerance
Change tools if worn and adjust offsets to correct size
Sorting out measuring equipment and seeing where it's kept
Training:
This is a Level 2 Engineering Operative Apprenticeship, Mechanical pathway, delivered over a period of 15 months
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 1 day per week for the first year, and the company for the rest of the time accompanied by assessor visits
Training Outcome:
Opportunity to progress to shop floor Supervisor/Manager
Employer Description:Machine Tech Engineering is an independent family business, manufacturing repetition turned parts and precision turned parts with an excellent reputation for its high quality and swift service.
A reliable staff of experienced setters and engineers enable us to give our customers a personal service in producing high precision turned parts.
Since the the company was founded we have supplied high quality turned components accurately and repeatedly and are approved suppliers to numerous ISO 9002 accredited companies. We pride ourselves on keeping to agreed delivery dates and exceeding all quality expectations.Working Hours :Monday to Thursday, 7.00am - 4.00pm and Friday, 7.00am - 11.00amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist the employed operations team with all administration functions
Deal with incoming post, and support the wider group in posting documentation to our customers
Data input through our MIS database
Stock control of learning materials
Gathering in learning and completion paperwork, ready for the compliance team to undertake their checks. This includes chasing learners where signatures are missing
Booking learners in for their H&S touch screen test
Any other administration duties deemed fit through the operations team
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
Should vacancies be available, progression routes vary
Employer Description:Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers.Working Hours :Monday to Thursday 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Confidence,Sense of humour,Proactive,Responsible....Read more...
Key Responsibilities (with training and support):
Assist with planning and scheduling of sprinkler installation projects
Liaise with site teams, contractors, suppliers, and clients
Support in the procurement of materials and coordination of deliveries
Attend site visits and client meetings with project managers
Help monitor site progress and keep project documentation up to date
Learn to interpret sprinkler design drawings and ensure site compliance
Contribute to risk assessments, RAMS, and site safety plans
Support in commissioning and handover of completed systems
Build a working knowledge of BS EN 12845, LPCB standards, and other industry regulations
Training:
This apprenticeship requires attendance one day per week on Campus at the University of Portsmouth Winston Churchill Ave, Southsea, Portsmouth PO1 2UP
The company will cover the cost of your overnight stay and travel
Training Outcome:
Following your apprenticeship, you will remain employed in the Contracts Department, where we continue to advance and oversee larger projects
Employer Description:At TPT Fire, we pride ourselves on being one of the UK's leading fire protection companies. As a dedicated, family owned and operated fire protection and maintenance company, we have been keeping buildings safe from fires for over 30 years.Working Hours :Monday to Friday
7.30am to 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Building new leads and business opportunities through various sales strategies
Account management of existing clients
Meeting daily/weekly sales calls to meet business requirements
Using a variety of online tools and technology including Word, Excel and PowerPoint
Developing job and personal specifications, preparing job advertisements
Shortlist candidates on the telephone initially to determine suitability
Liaising with different departments including payroll to ensure payroll accuracy
Maintaining customer focussed attitude on duties and responsibilities to ensure the needs of clients are identified and met
Answering incoming calls and inputting information onto company database
Booking in candidates for interviews at different companies
Requesting ID and DBS of successful applicants
Working towards KPIs
Training:
Recruiter Level 3 Standard
End-Point Assessment (EPA)
Functional Skills in maths and English if required
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:There may be a full-time position within the business for suitable candidates. Employer Description:We’re the team at Extra Recruitment. We’ve over 20 years experience finding the right jobs for the right people across a broad range of industries. We have a desire to work with and develop the future stars of the recruitment industry.Working Hours :Monday - Friday, 09:00 - 16:00 (Friday, 16:00 finish) 1-hour unpaid lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Microsoft Office Knowledge,Good work ethic....Read more...
Key Responsibilities:
Support the marketing team with day-to-day tasks and projects
Assist in creating engaging content for social media, email campaigns, and websites
Help maintain and update marketing databases and CRM systems, along with updating websites
Contribute to planning and delivering marketing campaigns and promotions
Monitor and report on campaign performance and social media insights
Conduct market research to support campaign planning
Assist with organising events, photoshoots, and promotional activities
Provide general administrative support to the marketing team as required
Training:
An apprenticeship includes regular training with a skills coach and knowledge experts using online platforms including Microsoft Teams and eElms
This training will take place during working hours for a minimum of 6 hours a week
Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position
The marketing role may be a gateway to further career opportunities
Progressions with higher-level apprenticeships are also available
Employer Description:As an independent supplier, we offer a wide range of mobility solutions from Oto, to Platinum, to TKA, to Bruno and Devi Lifts. Our aim is to help customers find the best fit for their needs. Our expert engineers assist in selecting equipment based on technical merit, uniqueness, and value for money.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Creative....Read more...
As a Light Vehicle Technician Apprentice, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training:
Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs
The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15 month period.Training:Level 3 Customer Service Specialist Standard - 15-18 months Remote deliver of online webinars and in dealer working.Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:As a family-run dealership since 1946, we pride ourselves on offering a huge range of models available immediately, with specialists in both business sales and Motability.Working Hours :40-hours between 8am - 6pm Monday - SaturdaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Marketing Support:
Assist with writing and scheduling content for social media platforms
Help upload products, blog posts, and content to our websites, especially our ecommerce platform
Research industry and design trends to support campaign development
Contribute to creating monthly customer newsletters
Package and send product samples to customers
Assist with the planning and coordination of events and "Lunch & Learn" sessions
Maintain inventory of physical marketing materials
Administrative Support:
Assist with collation and recording of information for ISO compliance
Help gather data for carbon reporting and other sustainability initiatives
Support general Health & Safety documentation and record keeping
Maintain accurate records and assist with updating internal processes and procedures
Provide day-to-day administrative support to the Operations team
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:We work with designers and architects to create ceilings, facades, room dividers and more with our products and systems.Working Hours :Monday- Friday, 8:30am- 5.00pm with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Team working,Marketing....Read more...
Your duties will include:
Learning to use an array of security tools such as endpoint protection, intrusion detection/protection systems, and vulnerability scanners.
Monitoring security alerts and logs using the available tool set.
Assisting with the triage and analysis of potential security incidents.
Supporting incident response efforts under the guidance of senior analysts.
Helping to document incidents, playbooks, and reports.
Supporting security operational projects.
Training:Cyber Security Technical Professional Integrated Degree Level 6. Workplace assessment and college block delivery (average 1 week per month). Training Outcome:Upon completion of the apprenticeship scheme, we expect the individual to transition to a Cyber Security Analyst. Employer Description:Iress is a Global Company with offices in Australia, Canada, New Zealand, Singapore, South Africa and the UK.
Businesses and people across the globe use Iress software to harness the power of technology to enable a smarter financial system that delivers more for everybody, we believe technology should help people perform better every day.
Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers.Working Hours :Mon – Fri, our working hours are 7.5 hours per day plus an hour for lunch (Daily hours to be confirmed). The expectation is that a minimum of 3 days per week are spent in the office (60% of the working week).Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
Learning about the classroom environment and working towards delivery in the classroom
Engage learners and support their learning
The importance of curriculum and different delivery styles
Learning resources and using them to support learners
Designing lesson plans
Record keeping
Behaviour management
Pastoral support for learners
Training:
You will achieve a Level 3 Teaching Assistant qualification
20% off-the-job training
EPA
No day release, in-house training
Training Outcome:
There is an opportunity for long-term employment upon completion of your qualification
A fulfilling career in education
Employer Description:Nova was established as a Private Training Provider in September 1992 and celebrated its 30th anniversary in 2022. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships. Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.Working Hours :Monday to Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Basic bookkeeping
Reconciling bank accountants
Compiling for review basic VAT returns
Preparing a basic set of accounts
Preparing basic self-assessment tax returns
Progression on to Year 2 at a more advanced level in line with the AAT syllabus.
College attendance weekly
Training:Accounts Finance Assistant L2 Standard.
This qualification requires college attendance once per week.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:Wilds, originally established in the 1930’s, is an award-winning practice based in Radcliffe. We act for and with owner managed businesses largely based throughout Manchester and the North West. We have many clients further afield.
In February 2022 Ridehalgh Ltd joined the Wilds Group. They were established at a similar time to Wilds and are based in Clitheroe town centre servicing Burnley, Blackburn, the Ribble Valley and surrounding areas.
Together we comprise of 5 partners and a team of 25, so we are large enough to deal with the needs of our most demanding clients but small enough to care about our smallest. Our client base ranges from individuals and families to groups of companies.
As a group we are pleased to support our clients through good times and bad, which has rewarded us with good working relationships and a steadily growing client base.Working Hours :Monday to Friday 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Duties will include providing support to the HR Manager and the HR team, assisting in daily office needs helping to manage the HR department.
We provide support to 3 companies covering all aspects of HR, so good communication and organisation skills are key as we liaise with staff working in the organisations.
The ideal candidate should have excellent oral and written communication skills and be able to organise their workload.
Responsibilities:
Answer and direct phone calls
Take messages and forward to the appropriate person
Organise and schedule meetings & interviews
Update spreadsheets
Recruitment administration
Assist in the preparation of reports
Assist in maintaining our filing and archiving system
Liaise with any staff and provide a professional and friendly welcome
Training:
Remote
Training Outcome:
Full time position and progression
Employer Description:We are immensely proud to be the only independent home care company in Redcar & Cleveland, Middlesbrough & North Yorkshire to achieve an OUTSTANDING rating by our regulator, the Care Quality Commission (CQC).
We believe that this is due to our wealth of experience, high quality staff training programme, professional attitude and most importantly fantastic personal care assistants who really make a difference.
BJP Home Support has been providing care for 10 years this year and has a huge amount of experience with over 30 years in the care sector within our family run companyWorking Hours :Monday to Friday
Shifts to be agreedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
