Meeting and greeting customers on arrival and dealing with them in a professional manner
Booking in car services with customers over the phone and confirming on email/text
Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
Dealing with customer queries and requests
Liaising with the technical team on timeframes for service completions
Processing service paperwork on the system
General administration duties
Person specification:
Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.Training:
Level 3 Business Administration Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
This role will be based in the Northampton Renault dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.Working Hours :Monday to Friday, 8.00am to 5.30pm. 1 in 3 Saturday morning rota, 8.30am to 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Supporting various teams in all I.T and paper-based administration.
Communicating with internal colleagues and developing relationships.
Perform general administrative functions: maintain and update documents including I.T and paper-based systems.
Answering the phone and dealing with internal staff, contractors and suppliers.
Processing invoices and expense claims. .
Handling general office administration tasks as required.
Dealing with external clients and suppliers.
Maintaining and updating filing systems.
Oversee day-to-day operations across the teams.
Training:The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours.
Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0Training Outcome:On successful completion of the apprenticeship, progression would be into roles such as Finance Administrator, Business Administrator, Health and Safety Administrator. Employer Description:Established mechanical and electrical contractors based in Cannock, Staffordshire. We work within various sectors including retail, industrial, offices & workspaces, hospitality and leisure. We design, manage and deliver mechanical and electrical installations throughout the UK for clients such as Amazon, Sainsburys, Ocado, Nike to name a few.Working Hours :Hours within Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Main Description:
Managing booking of appointments of applicants within your campus location
Supporting applicants queries both over the phone and via email
Actively involved in assisting the team for achieving the student recruitment target for each intake.
Analysing customer feedback data to determine whether customers are satisfied with company products and services.
Supporting the programme management team members to maximise the enrolment
Responding to enquiries over email
Supporting the team members to maximise the enrolment.
Communicate effectively with applicants and internal team members
Consistently provide a quality customer experience to applicants
Manage agendas for business development team within the campus
Create and update records and databases with personnel, financial and other data
Analyse data from assessments
Assist colleagues whenever necessary
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship standard: -
Functional Skills Level 2 in maths – if applicableFunctional Skills Level 2 in English – if applicableTraining Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon - Fri. Shifts TBC.Skills: IT skills,Communication skills,Attention to detail....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.Day-to-day Dental Nurse duties may include:
• Welcoming patients and assisting with appointment scheduling
• Handling basic patient enquiries professionally and appropriately
• Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
• Assisting clinicians during treatments and accurately updating patient records in line with GDPR
• Supporting patients’ comfort, reassurance, and overall dental experience
• Monitoring and managing stock, equipment, and surgery readiness
• Maintaining clean, safe, and fully equipped clinical areas
• Upholding patient privacy, dignity, and confidentiality at all times
• Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality careTraining:Provided by Tempdent:
• Level 3 Dental Nurse Apprenticeship
• Functional Skills (if applicable)
• Flexible online delivery model
• Quarterly start dates throughout the year
• Induction and regular progress supportTraining Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager.
With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth.
The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday to Fridays. 9am-6pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.Day-to-day Dental Nurse duties may include:
• Welcoming patients and assisting with appointment scheduling
• Handling basic patient enquiries professionally and appropriately
• Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
• Assisting clinicians during treatments and accurately updating patient records in line with GDPR
• Supporting patients’ comfort, reassurance, and overall dental experience
• Monitoring and managing stock, equipment, and surgery readiness
• Maintaining clean, safe, and fully equipped clinical areas
• Upholding patient privacy, dignity, and confidentiality at all times
• Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality careTraining:Provided by Tempdent:
• Level 3 Dental Nurse Apprenticeship
• Functional Skills (if applicable)
• Flexible online delivery model
• Quarterly start dates throughout the year
• Induction and regular progress supportTraining Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager.
With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth.
The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :MON-FRI the working hours are 8:30-5:30 Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Duties to include:
Preparing for installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers.
Installing equipment; running and pulling wiring; programming and calibrating equipment; adhering to codes, regulations, and standards.
Testing equipment, connections, and signals; identifying and correcting problems.
Maintaining records by documenting work.
Maintaining customer rapport by resolving concerns; answering questions.
Maintaining a safe and secure work environment by following safe practices; keeping security information confidential.
Updating job knowledge by participating in educational opportunities; reading technical publications.
Training:The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard and will also apply for their apprentice ECS card.
Will be required to attend weekly day release at Access Training on Team Valley, Gateshead.Training Outcome:There is an excellent opportunity to develop within the company for the right candidate who is enthusiastic and willing to learn new skills. There is also the opportunity for a company vehicle in the future.Employer Description:North East Automation is a young, vibrant, family-owned company with over 50 years combined experience within the electronic security industry. The company was established in the early part of 2002, and specialises in the supply and installation of security systems and access control for both commercial and domestic clients throughout the North East of England. They can supply and install a range of systems including automatic gates, barriers, turnstiles, speed lanes, bollards, electric fence, traffic management systems, perimeter protection systems, CCTV and more.Working Hours :8.30am - 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Team working,Initiative,Good Timekeeping,Flexible way of working,Eager to learn....Read more...
Front-of-house and reception support: welcoming visitors, artists, participants, partners and hirers in a professional and inclusive way.
Customer enquiries: responding to enquiries by phone, email, in person and through online channels, and directing people to the right team member where needed.
Event and workshop administration: supporting bookings, attendance lists, registration, participant communications and follow-up information for UKCCA activities.
Participant and community support: helping learners, families, community groups and artists access information about programmes, workshops and events.
Venue hire and room booking support: assisting with room enquiries, availability checks, booking records and customer communications.
Ticketing or event registration support: helping customers book places, confirm attendance and receive event information.
CRM/database and record keeping: maintaining accurate customer, participant, partner and booking records in line with data protection requirements.
Training:Customer Service Practitioner Level 2 apprenticeship standardTraining Outcome:This will be discussed with the employer during the interview stageEmployer Description:The UK Centre for Carnival Arts (UKCCA) is dedicated to creating work that embeds Carnival into places, into spaces and into communities. UKCCA is unique. We are one of the very few organisations committed to promoting excellence within the field of carnival arts in all its professional forms, from spectacle art, mas bands and characters, floats, steel orchestras, samba drumming and dance, calypso and soca music, sound systems, DJing and traditional forms of carnival expression to emerging urban voices of the street plus other carnivalesque forms that exist in world cultures. Working Hours :Monday to Friday from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Assist with data entry and record management, ensuring client and job information is accurate and up to date.
Support the administrative processes by running reports, updating payment records, and issuing statements or reminders under supervision.
Maintain company files, digital documentation, and correspondence, ensuring consistent naming and version control.
Provide general office support — answering calls, responding to emails, and scheduling appointments.
Support recurring reporting and tracking tasks such as supplier invoice matching, open job lists, and inactive client checks.
Provide cover for holiday or sickness absences, ensuring that basic administrative and communication duties continue smoothly.
Training:Training will be delivered by MIT Skills.Training Outcome:This is an exciting opportunity to join a fast-growing, forward-thinking company. The role offers scope for development, with potential to progress into a full-time administrative or operational support position upon completion of the apprenticeship.Employer Description:Perfect Protect is a Financial Services company, established in 2017, with the goal of catering for clients from all walks of life. No matter what the nature of their personal finances. They have proven methods of protecting, supporting and developing client’s wealth.
Perfect Protect deliver several services, including mortgages, insurance and financial planning. Our business continues to grow year-on-year, and we remain committed to adapting with the ever-changing economic and environmental landscape — ensuring we continue to deliver high-quality, sustainable solutions for many years to come.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Work alongside AV engineers within client’s homes and other installation sites
Work at The Cinema Company showroom
Training Outcome:On successful completion of the apprenticeship, the candidate can progress to a career in audio visual engineering, product sales, project managing and many more roles.Employer Description:The Cinema Company, previously known as Strictly AV LTD, was established in 2007.
Founder James Brown, with extensive experience in the UK’s audio-visual sector, envisioned a company that transcends traditional product installations. He aimed to create a business providing integrated, bespoke design and installation services. The focus was on offering clients a complete turn-key solution for home cinema and smart homes, emphasising service and aftercare.
Over the past 15 years, James has curated a team of knowledgeable engineers, each specialising in distinct areas such as Home Cinema Installation, Smart Home technology integration, CCTV and security, Lighting Design and control, and bespoke carpentry and joinery. This diverse expertise uniquely positions The Cinema Company to handle almost every aspect of projects of varying scales.
As a longstanding member of CEDIA (The Custom Electronic Design and Installation Association), The Cinema Company ensures that all installations adhere to the highest standards set by the industry’s governing body.
Clients can contact The Cinema Company to arrange a site survey or visit the Control4 Certified Showroom in Wickford, Essex. Explore the best in Home Cinema, Home Automation, Multi-Room Audio, HD Video Distribution, Lighting Design & Control, Automated Blinds, CCTV Security, and Heating Control.Working Hours :Monday - Friday, in line with the working hours of the department in which the apprentice is placed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
As a Light Vehicle Technician, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.Training:Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Throughout the apprenticeship, you will:
Programme, set up and operate Computer Numerical Control (CNC) machine tools.
Use conventional manual machine tools to manufacture components.
Design and manufacture jigs and fixtures to improve production processes.
Carry out metrology, using precision measuring equipment to inspect high-accuracy components, tooling and equipment.
Diagnose and troubleshoot machinery, tooling and manufacturing processes, identifying root causes of issues and implementing effective solutions to improve efficiency, quality and reliability.
Support engineering projects by providing technical solutions that meet company requirements.
Help deliver projects on time, within budget and fit for purpose.
Work closely with the Production and Quality departments to ensure the successful delivery of projects.
Assist with prototype manufacture, purchasing materials and tooling, producing research and design drawings, as well as tooling design, manufacture and development.
Training:This is a college day release apprenticeship, where you'll work towards the Diploma in Engineering and Manufacturing Support Technologies Level 3 qualification. You'll spend the majority of your time gaining practical experience in the workplace, alongside dedicated time at college to develop the technical knowledge and skills needed to achieve your qualification.Training Outcome:To become a Manufacturing Engineer.Employer Description:Stoba Precision Engineering UK Limited (Stoba Prazisionstechnik UK Ltd) is a specialized manufacturing plant located in Small Dole, West Sussex. Established in the UK in July 2009, it operates as a key competence center for heavy-duty injector bodies and metal components within the global Stoba Group.Working Hours :40hrs a week. 8 hrs a day.
8.00am - 4.00pm, with a 25 minute paid break each day.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Initiative....Read more...
General administration - which includes but is not limited to:
Filing
Telephone support internally and externally
Data entry, planning, project work
Supporting the team in daily duties of a business working in the trade sector
Training:Business Administrator Level 3 Apprenticeship Standard:
Training will be work based learning by the training provider and delivered via face to face and/or online within the workplace
There is no requirement to attend another place of learning other than the workplace
The company will also provide specific training related to the duties of the role
Training Outcome:
The role is intended to be permanent following successful completion of the apprenticeship
Appraisals will be used to assess the performance and form a basis of how the successful candidate can progress within the organisation
UK Gas have successfully recruited apprentices year on year with a progression rate of over 95% in full-time employment
Particular success has been the progress of an employee hired on a Business Administration programme that is being fast tracked onto Leadership training
Employer Description:We are a long established gas installation business that has now grown to provide quality service across all trades and areas of construction covering central and east England.
We have grown our current team and we really take pride in doing this internally through supporting the learning of apprentices.
Our core values are safety, quality, cost and delivery.Working Hours :Monday - Friday, 8.00am - 4.30pm. No weekend/evening work or shift work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
The roles and responsibilities of the successful candidate will include:
Keeping the clinical areas and all equipment and instruments clean, tidy and sterile
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients
Ensure computer/written records are accurately maintained and securely stored
Ensure adequate stocks of materials and other items within the surgery
General office duties including; answering the telephone, meeting and greeting patients and ensuring patient records are filed and stored correctly
Working closely with the dentist, responding quickly to requests and generally keeping the surgery ready for use
Training:Day release once a week to be attended at Hull College HU1 3DG. Working towards a Level 3 Dental Nurse apprenticeship.Training Outcome:On successful completion of the apprenticeship, a full-time position is available for the right candidate for full time employment or progressionEmployer Description:At Ashby Dental Practice, we believe that a healthy smile is the foundation of overall well-being. Our private dental surgery is dedicated to providing you with exceptional care tailored to your unique needs.
We prioritise listening to our patients, ensuring that your voice is heard and valued every step of the way. You are more than just a patient; you are part of our dental family.Working Hours :Working Monday, Thursday and Friday from 8.45am to 5.15pm in the practice and Wednesday will be a day release at Hull College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Summary of the Apprenticeship Role:
As a Trade Supplier Apprentice, you will be working in all aspects of the business from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquiries
Deliveries to customers
Training:
As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace, and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge-based qualification
Functional Skills - maths and English (if required)
End Point Assessment – Final Knowledge Test, Observation and Discussion
Training Outcome:
Excellent opportunity for the right person upon successful completion of the apprenticeship
Employer Description:EDA Learning and Development will employ you on behalf of the branch, Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.Day-to-day Dental Nurse duties may include:
• Welcoming patients and assisting with appointment scheduling
• Handling basic patient enquiries professionally and appropriately
• Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
• Assisting clinicians during treatments and accurately updating patient records in line with GDPR
• Supporting patients’ comfort, reassurance, and overall dental experience
• Monitoring and managing stock, equipment, and surgery readiness
• Maintaining clean, safe, and fully equipped clinical areas
• Upholding patient privacy, dignity, and confidentiality at all times
• Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality careTraining:Provided by Tempdent:
• Level 3 Dental Nurse Apprenticeship
• Functional Skills (if applicable)
• Flexible online delivery model
• Quarterly start dates throughout the year
• Induction and regular progress supportTraining Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager.
With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth.
The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.Day-to-day Dental Nurse duties may include:
• Welcoming patients and assisting with appointment scheduling
• Handling basic patient enquiries professionally and appropriately
• Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
• Assisting clinicians during treatments and accurately updating patient records in line with GDPR
• Supporting patients’ comfort, reassurance, and overall dental experience
• Monitoring and managing stock, equipment, and surgery readiness
• Maintaining clean, safe, and fully equipped clinical areas
• Upholding patient privacy, dignity, and confidentiality at all times
• Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality careTraining:Provided by Tempdent:
• Level 3 Dental Nurse Apprenticeship
• Functional Skills (if applicable)
• Flexible online delivery model
• Quarterly start dates throughout the year
• Induction and regular progress supportTraining Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager.
With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth.
The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday - Friday between 9 - 7.30 on a rota basisSkills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Assisting the dentist chairside
Updating client records
Cleaning and decontamination of tools and surgery
Reception duties
General admin duties
Training:
Dental Nurse GDC 2025 Level 3 Apprenticeship Standard
Functional Skills if required
Training Outcome:There is the possibility for the successful candidate to be placed in a full-time position employed by the organisation.Employer Description:Serenity Dental Care is a family owned practice with a goal to help the community meet its healthcare needs. We aim to provide a thorough, caring and clinically excellent service for all of our patients. Over the last few years we have grown to offer a complete service, including cosmetic dentistry and implants.
Many patients enquire about the difference between NHS and Private dentistry. At Serenity Dental Care, we ensure to treat all patients with respect and empathy whatever system they are treated under. NHS contracts permit treatment to get your teeth into a state of health, not necessarily the best option possible, nor the most cosmetic. Private dentistry has the following advantages:
Appointment times outside of working hours, including weekends and evenings
More time to complete private workflows, ensuring the highest possible level of care
Larger range of treatment options available, including all ceramic restorations and precious metals
Use of digital scanners to ensure the highest levels of accuracy
Private treatments such as implants and Invisalign that are unavailable on the NHSWorking Hours :Monday - Tuesday 9.00am - 6.00pm, 30 minute break: Wednesday - Thursday 9.00am - 6.00pm, 1 hour break: Friday 9.00am - 5.00pm, 1 hour break.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Patience....Read more...
Key Responsibilities:Visiting customer sites to support the installation of gaming and amusement machines.Setting up and testing machines to ensure they are working correctly.Providing excellent customer service during site visits.Speaking with customers and understanding their requirements.Supporting customers with machine queries and basic troubleshooting.Reporting any issues and working with the team to find solutions.Completing service records and updating customer information.Supporting stock checks and ensuring equipment is available.Maintaining a professional approach when representing the company.Building positive relationships with customers.Learning about the company’s products and services.Following health and safety procedures when working on-site.Training:Teaching and learning the skills, knowledge and behaviours within Customer ServicesTraining Outcome:This apprenticeship offers an excellent opportunity to start a long-term career with Bob Rudd Group. As you gain experience and develop your customer service and technical skills, you will have the opportunity to progress into a more senior installation, service, or technical support role within the business.Employer Description:Starting in Newcastle upon Tyne in 1989, Bob Rudd is now one of the largest independent suppliers across the UK. We quickly expanded into five more depots due to customer demand for our unique offering:We have only the best performing machines from the most select suppliersWe’re independent, so we’re guided by our clients and their requirementsWe have unrivalled service speed & qualityWe continuously research the industry for innovative productsAll of the above are geared towards maximising cash in box earnings by keeping your customers playing. It’s a simple premise our business lives by.Working Hours :Mon - Fri 9 a.m. - 5 p.m.Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Initiative,IT skills,Non judgemental,Patience,Physical fitness,Problem solving skills,Team working....Read more...
Assist with colleague and customer enquiries, providing a professional and friendly first point of contact
Provide administrative support to the organisation
Support HR-related activities, such as onboarding and recruitment
Help maintain accurate, confidential business and HR records
Work towards the apprenticeship qualification
This role is subject to a DBS and reference checks. Occasional travel between Active Luton sites may be required. Full support and training will be provided throughout the apprenticeship.Training:You will receive a combination of on-the-job training and dedicated apprenticeship training, supported by experienced colleagues within the Business & People Team.
You will attend training sessions and complete coursework as part of your apprenticeship programme, developing the knowledge, skills and behaviours required for a career in business administration.
Training will be delivered through a combination of workplace learning and off-the-job training, with regular support and guidance throughout the programme.Training Outcome:On successful completion of the apprenticeship, you will have gained a recognised qualification, practical workplace experience and a broad range of transferable business administration skills. This will provide a strong foundation for applying for future roles in business and HR administration, customer service or wider business support, either with Active Luton or other organisations.Employer Description:Active Luton is a community wellbeing trust offering leisure and sport, health and wellbeing, community outreach, training and education and Luton’s library services. We want to make sure everyone in Luton has the right access and opportunity to get active and improve wellbeing and quality of life.Working Hours :Monday to Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30 pm. Half hour lunch breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable,Confidentiality....Read more...
As part of our Recruitment & ESR Team, you'll learn how to provide administrative support that helps keep essential people processes running smoothly across the Trust.
Throughout your apprenticeship you'll receive support, training and practical experience whilst developing valuable skills in recruitment, workforce systems, customer service and administration.
A typical day may include:
Supporting recruitment campaigns and helping candidates through different stages of the recruitment process, promoting Gateshead Health as a great place to work.
Assisting with the preparation of employment documents and onboarding information for new starters.
Learning how to accurately update and maintain employee records using workforce systems, developing valuable skills in workforce administration and data management.
Developing customer service and communication skills through responding to telephone and email enquiries from staff, managers and applicants.
Helping staff access workforce systems and services whilst building your knowledge of NHS processes.
Handling confidential and sensitive information professionally and appropriately.
Assisting with routine reports, data quality checks and other administrative activities that support the wider team.
Training:You will undertake a Level 2 Customer Service Practitioner apprenticeship which will be delivered on-site, one day per week.Training Outcome:You will be supported to apply for full time Band 3 Recruitment and ESR Assistant positions on successful completion of this apprenticeship.Employer Description:Based in the North East of England #GatesheadHealth provides a range of hospital and community services from our leading facilities. Our primary focus is on providing excellent health services to our local community.Working Hours :Core working hours are Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
You will need to be an excellent communicator, organised andthrive off providing exceptional customer services to clients, customers andstaff.
Main Duties:
Meeting and greeting clients, learners and employers.
Maintain an update record of all academy stock.
Maintaining a clean and inviting reception area and overall professional looking academy.
Creating and pro-actively monitoring client appointments - by telephone, in person and online.
Maintaining systems of learner attendance and activity.
Consulting with customers via email and/or telephone.
Booking potential candidates in for drop-in sessions.
Supporting the induction of new candidates on programme
Answering telephone quickly, warmly and efficiently
Welcoming all academy visitors professionally.
Promoting treatments and products to clients.
Ensuring the Academy is fully stocked with all training materials and academy supplies.
Ensuring the academy is presentable throughout the day and all facilities are regularly checked.
Ensuring Retail products and promotions are displayed.
Taking client bills.
Cashing up and completing necessary administration procedures.
Any other adhoc duties.
Company Benefits:
Workplace Pension Scheme.
Free hair and colour services.
Training:Business Administrator Level 3 Apprenticeship standard.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to secure full-time employment.Employer Description:Evolve Academy are leading and innovative training provider of hairdressing and barbering programs operating across Greater Manchester.Working Hours :Monday to Friday, from 9:00am to 5:00pm (30 minute break for lunch).Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The successful apprentice will support the supply chain operation across several departments, including:
Booking incoming stock onto the Rubicon ERP system
Printing and attaching traceability labels and pallet cards
Storing stock correctly using FIFO stock rotation principles
Scanning pallets into the correct warehouse locations
Supporting stock audits and stock accuracy checks
Preparing production orders and supporting packing operations
Scanning products against works orders
Managing stock variances and reporting discrepancies
Picking and preparing customer orders for despatch
Building and labelling pallets ready for shipment
Loading trailers safely and accurately
Carrying out stock counts and inventory checks
Ordering consumables and supporting pallet/crate management
Following food safety, hygiene and health and safety procedures
Using warehouse systems and ERP software to maintain accurate records
Training:The apprentice will work towards the:
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard
Training will be delivered by Hull College through a combination of workplace learning, reviews, coaching and off-the-job training
Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the business and progression into senior warehouse, logistics, team leader or supply chain positions.Employer Description:Hughes Group is a family-run mushroom grower and packer based at its Howden site. The business operates 24/7, supplying fresh produce and value-added products, with new ranges continually being developed. The apprentice will gain experience working across multiple areas of the supply chain within a busy food production and distribution environment.Working Hours :Variable working week. Overtime potentially available during peak periods. Working days and hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Number skills,Team working,Initiative....Read more...
You will be working as part of a team and be able to adapt to a fast-paced working environment.
As part of your daily duties, you will:
Greet patients and visitors in person and over the phone in a polite and professional manner
Book and manage patient appointments using clinical systems
Register new patients and update patient records
Handle prescription requests and issue repeat prescriptions
Manage incoming emails and direct queries appropriately
Scan, file, and distribute incoming documentation
Communicate and work closely with other practice staff and external agencies
Always ensure patient confidentiality and data protection
Patient referrals
Deal with requests for access to medical records
Updating spreadsheets
Franking and sending post
Training:
Training schedule hasn't been agreed yet
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:Bewick Crescent Surgery is the largest GP practice in Newton Aycliffe, delivering high-quality medical care to over 13,500 patients. We pride ourselves on being a friendly and supportive practice, with a strong teamworking ethos at the heart of everything we do. Our commitment to excellence extends beyond patient care—we actively invest in the development and growth of our staff to ensure continuous improvement and the best possible service for our communityWorking Hours :Monday- Friday (37 hours), working each day. Working hours can vary but working the minimum of 7 hours per day. A 60-minute lunch break will be awarded. A 15 min break is also awarded.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Patience,Punctual,Reliable,Positive Attitude....Read more...
Day-to-Day Activities:
Managing customer accounts, payments and credit control activities.Maintaining accurate customer and account records.Supporting service administration, quotations and order processing.Providing excellent customer service and resolving queries.Supporting Service Technicians and internal stakeholders with relevant account and service information.Producing reports and management information to support business decision-making.Training:On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We always aim to create progression pathways for successful apprentices in our teams.Employer Description:A family company with committed staff. A network of professional partners. This is this basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world.
We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining groups. In addition we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.Working Hours :Monday to Friday 8.30am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Key Responsibilities:
The post holder will support the HR department by ensuring high quality administrative support within a range of areas:
Provide administrative support across all HR functions.
Assist with HR administration in accordance with university policies and procedures, including recruitment, probation, performance & development reviews, starters & leavers, holiday & sickness records and contract extensions.
Monitoring and management of the HR shared Mailbox. Ensuring all enquires are responded to or passed to the relevant members of the team.
Management and maintenance of the institute and University HR information systems, including inputting absence records and appraisal records.
Preparation of departmental communications and formal letters.
Organise small scale events or meetings (book rooms, order refreshments, send out invites and directions etc.)
Assist with maintaining filing and data management to GDPR standards.
Assist the HR team with the ongoing development of processes and project work.
Training:
The learner will be studying the HR Support Level 3 Apprenticeship Standard qualification.
CIPD Level 3 Foundation Certificate in People Practice.
Training Outcome:
You will gain a recognised HR qualification as part of your apprenticeship.
Employer Description:The University of Cambridge is one of the world’s oldest and most successful universities. They are a renowned centre for research, education, and scholarship that makes a significant contribution to society. The University is consistently ranked amongst the top universities in the world. Their affiliates have won more Nobel Prizes than any other University.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
