Director of Guest Experience – Luxury 5* Resort, Saudi As the Guest Experience Director, you will be responsible for overseeing and enhancing all aspects of the guest journey, ensuring an exceptional, seamless, and personalized experience from arrival to departure. You will lead the development and execution of guest experience strategies, manage guest feedback, and ensure that the resort or hotel consistently delivers high-quality service that aligns with the company’s luxury standards. This role involves driving a culture of excellence in guest service, training team members, and collaborating with other departments to ensure the highest standards of guest satisfaction and loyalty. You will be overseeing the Front Office, Concierge, Guest Relations, and VIP services, ensuring consistent, high-quality service. What does our ideal profile look like for this Guest Experience role?
Minimum of 8-10 years of experience in guest services or hospitality operations, with at least 5 years in a senior leadership position.Degree in Hospitality Management, Business Administration, or a related field.Previous experience working with 5* LUXURY hospitality brands or resorts.Experience in implementing technology-driven solutions for guest service enhancement.Extensive experience in guest services or operations management within luxury hospitality.Strong leadership and people management skills, with the ability to inspire, motivate, and lead teams to achieve exceptional guest service standards.Ability to manage guest expectations, resolve conflicts, and handle high-pressure situations with professionalism and tact.Ability to think creatively and strategically to improve guest experiences and operational efficiency.A passion for delivering exceptional hospitality, with a guest-first mindset.Strong organizational skills and attention to detail.
Salary package: negotiable and dependent upon experience – full expat benefits offeredGet in touch: michelle@corecruitment.com....Read more...
Guest Relations Manager Park City, UT Salary: $59,000–$75,000 DOE + 5% bonus + relocation assistance availableWe’re seeking a service-driven Guest Relations Manager to lead our client’s concierge and guest experience team at a luxury mountain resort. Reporting to the Director of Rooms, this role oversees a team of full-time and seasonal concierge and guest relations staff.Key Responsibilities:
Lead and mentor Guest Relations and Concierge team membersOversee daily guest arrival/departure flow, VIP handling, and service recoveryBuild strong local partnerships to enhance guest experiencesTrain, schedule, and support team performance and service standardsMonitor inventory and manage departmental proceduresEnsure all guest interactions reflect the resort’s luxury standards
Qualifications:
2–3 years in a leadership role at a luxury propertyStrong communication, problem-solving, and guest recovery skillsTech-savvy with MS Office; able to quickly learn new systemsFlexible availability (nights, weekends, holidays as needed)College degree preferred
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Director of Rooms – Ultra-Luxury Resort, Saudi ArabiaLocation: Saudi Arabia Package: Competitive tax-free salary + luxury accommodation + full expat benefits Contract: Full-time | Live-in | Relocation supportedAn exciting opportunity has become available for an experienced and guest-focused Director of Rooms to join a luxury 5-star resort in Saudi Arabia. This pivotal leadership role requires a dynamic hospitality professional with a strong background in front office, housekeeping, and guest experience operations within a high-end resort or hotel environment.As Director of Rooms, you will oversee all Rooms Division departments, ensuring smooth daily operations and the delivery of exceptional guest service in line with the resort’s brand standards. You will inspire and lead your team to create a warm, efficient, and seamless guest journey from arrival to departure.Responsibilities
Oversee Front Office, Housekeeping, Concierge, and Guest Relations teamsEnsure the highest standards of guest service and operational excellenceLead, train, and develop department heads and front-line staffMonitor and manage departmental budgets, forecasts, and cost controlImplement and uphold brand service standards and quality assuranceWork closely with other departments to ensure a cohesive luxury experienceHandle VIP guests and special requests with discretion and professionalism
Requirements
Proven leadership experience in a similar Rooms Division or Director of Rooms role within a luxury hotel or resortStrong operational background across Front Office and HousekeepingExceptional people management and communication skillsFinancially literate and results-orientedNaturally service-driven, with a keen eye for detail and guest satisfactionPrevious experience in the Middle East or luxury resort environment preferred....Read more...
Head of Guest Relations – Luxury Estate, DorsetSalary: Up to £52,000 + BonusWe’re looking for a passionate and experienced hospitality professional to lead a Guest Relations Team at a high-end countryside destination.This role is central to creating an exceptional guest journey, from the first enquiry through to post-stay follow-up, ensuring every touchpoint reflects the brand’s commitment to warmth, quality, and excellence.You’ll act as an ambassador for the property, fostering meaningful relationships with guests and partners while driving operational efficiency and continual improvement. This is a unique opportunity to help shape the guest journey at one of the UK’s most beautiful and design-led rural retreats, delivering experiences that are as memorable as they are seamless.Responsibilities
Lead the Guest Relations Team, ensuring seamless communication and service delivery across reception, guest communications, and experiences.Manage all aspects of reception and reservations, optimising systems and processes to enhance efficiency and guest satisfaction.Coordinate with internal departments to deliver exceptional events, activities, and experiences.Use CRM systems to personalise guest journeys, track feedback, and identify opportunities for improvement and upselling.Act as a brand ambassador, representing the retreat with professionalism, creativity, and care.
Requirements
Proven experience in guest relations, front office, or guest experience management within luxury hospitality.Exceptional interpersonal and leadership skills with a hands-on approach.Strong organisational and communication abilities.Tech-savvy, with proficiency in CRM and guest management systems.Passionate about creating meaningful guest experiences in a natural, design-led setting.....Read more...
Guest Experience Director – Ultra-Luxury Resort, Saudi ArabiaLocation: Saudi Arabia Package: Competitive tax-free salary + luxury accommodation + full expat benefits Contract: Full-time | Live-in | Relocation supportedAre you passionate about creating unforgettable moments for high-profile guests? This is a rare opportunity to join one of the world’s most exclusive ultra-luxury resorts, set in a breathtaking and visionary destination on the Red Sea coast of Saudi Arabia.As Guest Experience Director, you will be the face of exceptional hospitality — curating personalised, seamless, and emotionally engaging experiences for an elite global clientele. You'll work closely with VIP services, butlers, and resort leadership to set a new standard in service excellence.Responsibilities
Lead and oversee the full guest journey — from pre-arrival to post-departureCreate tailored guest experiences based on preferences, profiles, and cultural expectationsChampion luxury service standards across all departmentsCollaborate with front office, butler services, F&B, and wellness to ensure elevated guest satisfactionHandle VIP requests and complex service recovery with finesse and discretionTrain and mentor teams in emotional intelligence, luxury etiquette, and storytelling
Requirements
Minimum 3–5 years in a guest relations or butler/experience role within ultra-luxury hotels or resortsExperience working with VVIPs, UHNWIs, or royalty preferredStrong cultural sensitivity, emotional intelligence, and professional presenceFluency in English required; Arabic or additional languages are a plusConfident, warm communicator with a sincere passion for serviceThrives in remote or developing destinations with a high standard of living....Read more...
Head Butler - World Class Resort
MLR are delighted to present an exceptional opportunity for a Head Butler to join one of Ireland’s most prestigious 5-star properties, located in the heart of County Laois.
This is a truly unique role for a hospitality professional who embodies grace, discretion, and excellence in guest service. As Head Butler, you will be the cornerstone of the guest experience, anticipating needs, exceeding expectations, and delivering a personalised level of service that defines true luxury.
Leading a dedicated team of Butlers and Front of House professionals, you will ensure that every guest’s stay is seamless, memorable, and perfectly tailored. From arrival to departure, your attention to detail, poise, and leadership will help create moments that leave a lasting impression.
This position calls for a refined hospitality expert with exceptional organisational skills, a passion for service, and the ability to inspire and guide a team. Working closely with the senior management team, you will uphold the property’s reputation for elegance, discretion, and world-class guest care.
If you take pride in crafting extraordinary guest experiences and are ready to bring your expertise to one of Ireland’s leading luxury hotels, we would love to hear from you.
Please apply through the link below.....Read more...
Chef Concierge – Cyprus
5-star hotel and resort propertyMust have Clef d’Or certificationEnglish fluency is required; Arabic and/or Hebrew is a bonusSalary is competitive and dependent on experience.
Job description:
As Chef Concierge, you will lead the delivery of exceptional guest experiences, responding to every request and anticipating needs to delight and exceed expectations.You will oversee all Concierge operations and your team, playing a central role in shaping the guest journey.From pre-arrival planning to departure, you will ensure every step is seamless.You will work closely with the butler, lobby, and guest relations teams to uphold 5-star, LQA, and brand standards.
Primary responsibilities:
Lead the Concierge guest experience by overseeing all guest-facing services, including personalised itineraries, luxury transportation, and cultural experiences.Ensure smooth pre-arrival planning, personalized service throughout the stay, and post-departure engagement.Engage personally with guests to create meaningful moments.Maintain high operational standards, ensuring all services are delivered with precision and warmth.Manage daily logistics, transportation schedules, staff rotations, and urgent guest needs with steady leadership.Drive revenue and innovation by working with sales, butler, and F&B teams to create concierge-led offerings such as private tours, cultural programs, and tailored dining packages.Negotiate vendor partnerships and promote in-house experiences to build guest loyalty.Develop your team by recruiting, training, and mentoring a multilingual group skilled in emotional intelligence and luxury service.Lead regular training sessions, provide on-the-job coaching, and support familiarisation trips.Ensure quality and safety by conducting inspections, hygiene checks, and reviewing guest feedback.Aim to exceed experience and service goals and ensure compliance with health, safety, and data privacy regulations.Serve as a key contact for service recovery.
Qualifications:
You must be a Clefs d’Or (Golden Keys) member.A diploma or degree in hospitality or tourism management is required.You should have luxury hospitality experience, including at least three years in a leadership concierge or guest services role.You must be experienced in guest journey design, team leadership, and partnership development.Knowledge of Cyprus’ culture, dining, and arts scene is an advantage.Experience in a Forbes 5-star or LQA-audited hotel is preferred.
Competencies:
You must have excellent communication skills and be fluent in English.Knowledge of Arabic or Hebrew is a plus.You should have strong public presence, emotional intelligence, and professional etiquette.You should be strategic, financially literate, and performance focused.You must remain calm and gracious under pressure, be skilled in property systems and logistics, and have cultural sensitivity.Discretion and alignment with luxury standards are essential.
If you are interested in this opportunity, please send your full CV/profile to Beatrice@corecruitment.comOnly shortlisted candidates will be contacted.....Read more...
Director of Food & Beverage - Luxury Resort , WalesSalary: Negotiable Location: WalesAre you a visionary F&B leader with a passion for excellence and a flair for guest experience? We’re seeking a dynamic Director of Food & Beverage to take the helm of a luxury hotel’s multi-outlet F&B operation, delivering world-class service across its restaurants, bars, and in-room dining. This is more than just a leadership position, it’s an opportunity to shape and elevate an F&B offering in one of the UK’s most beautiful and historic destinations. This role is perfect for someone who thrives on developing others, raising service standards, and creating a culture of excellence across every guest touchpoint.Responsibilities:
Leading by example – setting the tone for service excellence across all F&B outlets including restaurants, bars, and in-room dining.Coaching and developing a large, diverse F&B team – from junior team members to senior HODs – with clear goals, ongoing feedback, and tailored development plansWorking hands-on with your team to ensure every guest experience reflects five-star standards, consistency, and attention to detailCreating a strong internal culture that champions accountability, communication, and pride in performanceCollaborating cross-departmentally to ensure F&B plays a central role in the hotel’s wider guest journeyUsing data and guest feedback to continuously refine and raise the level of service delivery
Requirements:
Proven senior-level F&B leadership experience within a luxury hotel or resort environmentA strong commercial mindset and understanding of revenue and cost managementImpeccable guest service standards and a hands-on, people-first leadership styleExperience in managing a large team and multi-outlet operationsA passion for food, drink, and innovation – always pushing for something better....Read more...
Front of House Manager - 5* Hotel
MLR have an exclusive and unique role for a Front of House Manager for a prestigious 5-star property in County Laois.
This is an exciting opportunity for a dedicated hospitality professional to lead and inspire the Front of House and Concierge teams, ensuring every guest enjoys an exceptional and memorable experience from the moment they arrive.
As Front of House Manager, you’ll take ownership of the daily operations, ensuring every aspect of the guest journey runs seamlessly. You’ll lead by example, motivating your team to deliver service with warmth and precision while managing key administrative tasks efficiently and accurately.
We’re looking for someone with strong management skills, excellent organisation, and a genuine passion for guest service. As a valued member of the senior management team, you’ll play a key role in upholding the luxury, professionalism, and heartfelt hospitality that define this five-star property.
If you’re a team leader who thrives in a guest focused environment and takes pride in delivering outstanding service, we’d love to hear from you.
Please apply through the link below.....Read more...
Reception Manager – Prestigious Hospitality Group London £55,000 - £60,000We’re looking for a Reception Manager who lives and breathes guest interaction. This isn’t just about running a desk, it’s about managing front-of-house operations, ensuring a seamless guest experience, and acting as the ambassador for the business – people will remember you and your team. You’ll be visible, hands-on, and the face of hospitality for every guest who walks through the door.Key Responsibilities: • Lead the reception team with energy and confidence, ensuring smooth day-to-day operations. • Be on the floor – greeting guests, touching tables, and resolving issues in the moment. • Recruit, train, and develop a motivated reception team. • Maintain high standards of service, communication, and the overall guest journey. • Manage reservations, seating and guest flow with precision and care. • Champion innovation and constantly seek ways to enhance the guest experience.The Ideal Candidate: • A natural host – warm, personable, and always guest-first. • Proven experience as a Reception Manager (or similar) in a high-volume, premium dining environment. • Hands-on leadership style – present on the floor, not hidden in the office. • Strong communicator with excellent organisational skills. • Skilled in managing large teams and motivating individuals. • Super user of OpenTable, SevenRooms, or TripleSeat. • Ambitious and excited to grow with a leading hospitality group.Apply now: kate@corecruitment.com....Read more...
Restaurant Manager (PM)Salary: $80,000–$85,000Location: NYCBenefits & Perks: Health, Dental, Vision, Paid Time Off, 401(k), Commuter Benefits, Dining DiscountsAn ultra-luxury client is seeking a polished and experienced Restaurant Manager (PM) to lead evening operations at their upscale Italian restaurant. This role oversees service in the restaurant, lounge, terraces, and private club, ensuring exceptional guest experiences and smooth daily close. Key Responsibilities:
Lead and close evening service across all dining outletsTrain, schedule, and mentor front-of-house staffMaintain service standards and handle guest feedback professionallyCoordinate with kitchen on guest preferences and special requestsAssist with scheduling, payroll, reporting, and inventorySupport implementation of new menus, events, and seasonal offeringsUphold brand standards and grooming guidelinesFoster a positive, motivated, and guest-focused team environment
Qualifications:
2+ years in a luxury hospitality or fine dining settingStrong knowledge of food, wine, and spiritsProfessional communication skills; detail-orientedEvening/weekend availability (3 PM–1 AM)NYC Food Handler's Certificate, TIPS, and ServSafe preferred
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Position: Maitre’d Salary: $85,000 – $95,000 Location: NYCWe are seeking a refined, hospitality-driven Maitre’d to lead guest experience and front-of-house operations in a high-end, multi-concept private club. The ideal candidate is polished, personable, and thrives in a fast-paced, luxury environment.Responsibilities:
Greet and engage guests with warmth and professionalismOversee front door and seating operations to ensure seamless flowLead host and reservation teams, ensuring service excellenceManage guest preferences, special requests, and VIP experiencesCollaborate with managers and kitchen to align service flowResolve guest concerns promptly and professionallyMaintain a clean, elegant, and welcoming front-of-house environment
Qualifications:
2–3 years’ experience as a Maitre’d or similar role in fine diningStrong presence, communication, and leadership skillsExperience with reservation platforms (e.g., Resy, SevenRooms, OpenTable)Flexible schedule, including nights, weekends, and holidaysDeep passion for hospitality and creating memorable guest experiences
If you are keen to discuss the details further, please apply today or send your cv to Declan@cruitment.com....Read more...
Assistant Director of Food & Beverage – Luxury 5* Hotel, ScotlandLocation: Scotland Salary: Competitive + exceptional benefitsJoin one of Scotland’s most prestigious five-star hotels as Assistant Director of Food & Beverage, supporting the strategic and operational leadership of a world-class F&B offering.This is an outstanding opportunity for a passionate, forward-thinking hospitality professional to play a key role in delivering exceptional guest experiences across multiple award-winning restaurants, bars, private dining, and events spaces.As Assistant Director of Food & Beverage, you’ll work closely with the Director of F&B to oversee the full operation, ensuring flawless service, innovation, and profitability across all outlets. You’ll lead and inspire a talented team, drive excellence in standards, and support the hotel’s positioning as a leading culinary destination in Scotland.Responsibilities
Supporting the strategic direction and day-to-day management of all F&B outletsLeading, mentoring, and developing departmental leaders and their teamsDriving guest satisfaction and service excellence across all dining experiencesOverseeing financial performance, cost controls, and productivity measuresCollaborating with the culinary team to deliver creative and memorable conceptsEnsuring compliance with all health, safety, and licensing regulations
Requirements
Previous experience as F&B Manager or Assistant F&B Director in a 5-star propertyExceptional leadership, communication, and guest engagement skillsStrong understanding of luxury service standards and brand positioningFinancial acumen and a data-driven approach to decision-makingPassion for food, drink, and creating memorable guest experiences....Read more...
We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.About you:
Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.Strong people skills with a natural ability to lead, motivate, and inspire a team.Highly organised with excellent attention to detail.Comfortable working late nights and flexible hours.A genuine passion for delivering exceptional service.
Key responsibilities:
Overseeing the members’ journey from initial enquiry through to departure.Supporting reservations, seating arrangements, and service flow.Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.Ensuring the highest standards of professionalism and hospitality at all times.Maintaining smooth communication between reception, service, and other departments.
Please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
General ManagerLocation: Atlanta, GA Compensation: $80,000–$100,000 base Type: Full-TimeWe are working with a modern, upscale restaurant in Atlanta known for bold flavors, seasonal ingredients, and an energetic dining atmosphere. Who are looking for an experienced General Manager to oversee daily operations, lead a high-performing team, and ensure every guest experience exceeds expectations.What You’ll Do
Lead and develop FOH and BOH teams with strong training and service standardsEnsure exceptional guest experiences and a seamless service flowManage budgets, labor, cost controls, and overall P&L performanceCollaborate with the culinary team on menu rollouts and staff educationMaintain operational excellence, cleanliness, and complianceSupport marketing, events, and local community engagement
What We’re Looking For
Proven experience in upscale, full-service restaurant management a plusProven leadership, team development, and financial acumenExperience in high-volume, hospitality-focused environmentsHands-on, guest-first approach to managementProficiency in POS, scheduling, and inventory systems
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F&B Manager / Outlet Manager – Boutique Hotel – Whistler, BC $70,000 + Housing ProvidedWe’re hiring on behalf of a luxury boutique hotel in Whistler.What You’ll Do:
Manage and support teams across both casual and upscale dining conceptsEnsure smooth day-to-day operations of the outletsMaintain high service standards across varying dining stylesCollaborate with the culinary team on guest experience and service flowLead with a hands-on, guest-focused approach
What We’re Looking For:
Experience in both casual and high-end restaurant environmentsStrong leadership and team development skillsA passion for hospitality and community engagementAbility to balance service standards with a relaxed guest atmosphere
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Reception Manager – High-Volume Premium Restaurant – Up to £60,000We’re recruiting on behalf of our client for an experienced and guest-focused Reception Manager to join a premium, high-volume restaurant in the city. This is a fantastic opportunity for someone who thrives in a fast-paced, guest-focused environment and enjoys leading from the front.The Role:
Manage and lead a reception team of 12, ensuring smooth and professional operations.Provide leadership, vision, and direction to efficiently integrate and prioritise departmental goals.Deliver outstanding guest experiences, with particular focus on VIPs and corporate clients.Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.Be highly visible on the floor, greeting guests, checking tables, and supporting the wider team.Work closely with management to ensure service excellence in a high-volume setting.Flexibility to cover late-night shifts when required.A hands-on, natural leader who can recruit, train, and develop the reception team.An enthusiastic and proactive person who is confident working in all areas of the front of house.
About You:
Previous experience as a Reception Manager (or similar role) in a high-volume hospitality venue.Strong people management skills with a hands-on, guest-first approach.Confident in handling VIPs and corporate guests with professionalism and discretion.Excellent organisational and communication skills.Resilient, proactive, and able to thrive in a fast-paced environment.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
This is a fresh food restaurant with a relaxed, vibrant setting and a focus on quality, hospitality and guest experience. The venue requires a hands-on leader who thrives in a busy, high-volume environment and is passionate about people, food and service.The Role You’ll be fully accountable for the restaurant, managing all aspects of operations with 360-degree responsibility. Mentoring and developing your team will be central, and you’ll lead by example to ensure every guest leaves wanting to come back. You will also manage budgets, audits and financial performance while driving commercial growth.You’ll be: • Leading and developing a high-performing team • Driving repeat business and delivering an exceptional guest experience • Managing all operational and financial aspects, including budgets and audits • Taking feedback from Head Office and running with it to continuously improve the business • Thriving in a high-volume environment (£100K plus) and inspiring your team with a can-do attitude • Supporting the growth of the business, including new openings • Understanding the local area and demographic to enhance the guest experienceIf this sounds like your next move, apply today or send your CV to kate@corecruitment.com....Read more...
Location: Antwerp - BelgiumSalary: NegotiableLanguages: English, Flemish is a bonusStart: ASAPMy client is looking for a Technical Service Employee to join their team in Antwerp.If you love hotels, like to be kept busy and love that not one is the same then this role is for you.Some of your responsibilities will include:
Perform preventive maintenance on technical installations to ensure operational continuity and guest comfort.Independently resolve simple technical issues and assist with more complex malfunctions in collaboration with the Head of Technical Services.Keep technical files and plans up to date to guarantee a clear overview of all installations and systems.Actively contribute to drafting work instructions and procedures to strengthen and share technical knowledge within the property.Respond quickly and accurately to technical guest complaints and report them immediately to the responsible person to facilitate swift solutions.Proactively advise on improvements to technical installations or processes, with attention to innovation and sustainability.Ensure cleanliness and safety of technical areas and workplaces in line with current safety standards and regulations.Collaborate with colleagues in the Technical Department and other departments to create an open, communicative team that efficiently addresses issues.Contribute ideas on ways to further elevate the technical standards of the property and enhance a comfortable, worry-free guest experience.
Your profile:
Strong eye for order, cleanliness, safety, and quality.Proactive, dynamic, and flexible mindset.Analytical skills with a solution-oriented approach, seeing technical issues as challenges to solve efficiently.Ability to remain calm and professional under pressure.Representative and guest-oriented attitude.Driven and ambitious, working to exceed guest expectations.Broad technical knowledge and experience in electricity, HVAC, control systems, mechanics, plumbing, and painting; additional skills are considered an asset.Ability to prioritize and enjoy tackling issues immediately.Fluent in English, with good knowledge of Dutch.Eager to learn and motivated to further develop technical expertise through ongoing effort.Willingness to be part of an on-call duty service.
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General Manager – 4-Star Hotel, Farnborough Salary: Up to £50,000 + BenefitsWe are excited to be partnering with a well-regarded 4-star hotel in Farnborough to recruit a dynamic General Manager to lead their operations and drive continued success. This is an exceptional opportunity for an experienced hospitality professional to take full ownership of a high-performing property, inspiring teams and delivering outstanding guest experiences. As General Manager, you will oversee all aspects of hotel operations, ensuring excellence across guest services, F&B, housekeeping, and events. You will be responsible for the overall performance, profitability, and reputation of the hotel, reporting directly to ownership.Responsibilities:
Lead and motivate a multi-departmental team to deliver exceptional service standards.Oversee P&L, budgets, and financial performance, driving revenue and controlling costs.Ensure the hotel consistently meets and exceeds brand standards and guest expectations.Implement operational strategies to optimise efficiency and team performance.Collaborate with ownership on long-term strategy, marketing initiatives, and potential growth opportunities.Uphold health, safety, and regulatory compliance across the property.
Requirements:
Proven experience as a General Manager within a 4-star hotel or comparable hospitality environment.Strong leadership, coaching, and team development skills.Commercially focused with a track record of driving revenue growth and operational efficiency.Exceptional organisational, communication, and problem-solving abilities.Passionate about delivering memorable guest experiences.....Read more...
Restaurant Manager – High-End Japanese Restaurant, Central LondonSalary: Up to £70,000 per annum including service charge Location: Central LondonAn exciting opportunity has arisen for an experienced and driven Restaurant Manager to join a prestigious, high-end Japanese restaurant in the heart of Central London. This is a key leadership role, working closely with and reporting directly to the General Manager to deliver exceptional service, operational excellence, and a truly memorable dining experience.As Restaurant Manager, you will take ownership of the day-to-day floor operations, leading and motivating a talented front-of-house team to uphold the highest standards of hospitality and efficiency. You will ensure seamless service delivery, manage staffing levels, drive revenue, and maintain the unique cultural and culinary ethos that defines the restaurant.Responsibilities:
Support and report directly to the General Manager, acting as their key operational partner.Lead, train, and inspire the front-of-house team to deliver an outstanding guest experience.Maintain high standards of service in line with the restaurant’s fine-dining philosophy.Manage daily operations, reservations, and service flow.Monitor budgets, costs, and revenue, contributing to financial targets.Work closely with the kitchen and bar teams to ensure smooth coordination and communication.Uphold health, safety, and hygiene standards at all times.
Requirements
Proven experience as a Restaurant Manager or Assistant General Manager in a luxury or fine-dining setting.Strong leadership and people-management skills with a hands-on, guest-focused approach.Excellent knowledge of Japanese cuisine, culture, or fine-dining service standards (preferred).Commercially astute with experience in P&L management and revenue optimisation.Calm, confident, and professional under pressure.Passionate about hospitality, guest experience, and operational excellence.....Read more...
FoH Manager – Pleasant Hill, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today!Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Start: ASAPLanguages: English, French and Flemish is an added bonusNo students pleaseAbout the RoleI am looking for an enthusiastic and knowledgeable Waiter to join a vibrant team in for a fantastic Restaurant!This role is perfect for someone who loves great food, busy service, and leading a tight-knit front-of-house crew.You’ll take pride in delivering top-tier guest experiences, leading by example, and helping the team master every aspect of service.Your Key ResponsibilitiesMenu & Service Mastery
Become an expert on all food, drink, and wine offerings—including pairings, ingredients, preparation methods, and any dietary/allergy optionsStay updated on daily specials, menu changes, and guest promotionsCoordinate with the bar and kitchen on pacing and order delivery, ensuring smooth workflow and timely service
Floor & Guest Management
Know the restaurant’s layout, table numbers, and special areas for seamless service flowGreet guests, build rapport, and guide them through the menu, always aiming to enhance their experienceHandle all types of payments and ensure accurate processing
Core Values & Standards
Model and uphold the restaurant’s core values in every interactionFollow health, food safety, and emergency procedures at all timesLead pre-shift setup and manage closing routines with attention to detail
Upselling & Revenue Growth
Recommend drinks and side dishes to closing with dessert and coffeeFocus on empty glasses, timely refills, and consistently suggesting menu add-ons
What You Bring
Proven experience in a high-energy, guest-focused restaurant environmentExpertise in troubleshooting, problem-solving, and handling challenging situations with graceAbility to manage timing, coordinate multiple moving parts, and adapt to the unexpectedCommitment to health, safety, and upholding brand values at all timesDrive to deliver memorable experiences, motivate your team, and continually raise the bar
PLEASE NOTE THAT YOU HAVE FULL WORKING RIGHTS IN BELGIUM AS MY CLIENT WILL NOT SPONSOR ON THIS OCCASION.....Read more...
Operations Manager – Luxury Boutique Hotel in DorsetLocation: Dorset Salary: £50,000 per annum + bonusA stunning luxury boutique hotel in Dorset is seeking an experienced and ambitious Operations Manager to join their team. This is a fantastic opportunity for an established operations professional ready to take the next step in their career, with the potential to step into a General Manager role within 6 months.As Operations Manager, you will oversee daily hotel operations, ensuring exceptional guest experiences while maintaining high operational and service standards. You will work closely with the senior leadership team and play a pivotal role in shaping both team performance and guest satisfaction.Responsibilities
Oversee all aspects of daily hotel operations including front of house, housekeeping, and food & beverageLead, motivate, and develop a high-performing teamMaintain and improve operational processes to enhance efficiency and guest experienceManage budgets, forecasts, and operational performance metricsSupport recruitment, training, and staff development initiativesCollaborate with ownership/leadership to prepare for a seamless transition to a GM role
Requirements
Established Operations Manager with a strong track record in boutique or luxury hotel environmentsProven leadership and team management skillsFinancially savvy with experience managing budgets and KPIsPassionate about delivering high-quality guest experiencesAmbitious and ready to step into a General Manager role within 6 monthsHands-on, proactive, and adaptable in a fast-paced environment....Read more...
Front Office Manager – North Dublin
MLR have an incredibly exciting opportunity for a Front Office Manager to join this idyllic 4* country-style property located in the heart of North Dublin. This is a fantastic opportunity for someone who thrives in a warm, guest-focused environment and enjoys being at the centre of daily hotel operations.
As Front Office Manager, you’ll take ownership of all front-of-house operations, ensuring a seamless guest experience from check-in to departure. You’ll lead and motivate a small team, maintain high service standards, and play a key role in upholding our reputation for that genuine Céad míle fáilte!
This is a hands-on role in a close-knit team — ideal for someone who enjoys variety and wants to broaden their expertise beyond the front desk. You’ll gain invaluable insight into reservations, revenue management, and distribution, while working closely with senior management to maximise room sales and enhance the overall guest journey.
If you feel you are ready to take the next step in your career, please apply through the link below. ....Read more...
