Front of House Manager - Luxury Country House Hotel, SurreyLocation: SurreySalary: NegotiableAre you a warm, professional, and service-driven hospitality leader? We are seeking an exceptional Front of House Manager to join the team at a stunning luxury country house hotel nestled in the heart of Surrey. With beautifully appointed interiors, outstanding service, and an enviable countryside setting, this property is a destination for refined escapes and memorable experiences. As Front of House Manager, you will be the face of the hotel and a key ambassador for the guests journey. You’ll oversee the seamless operation of the reception, concierge, and guest services teams, ensuring every guest is welcomed with impeccable service and warmth from arrival to departure.Key Responsibilities:
Lead, motivate and inspire the front office team to deliver five-star service at all timesManage check-in/check-out procedures, guest communications, and daily operationsMaintain front office SOPs, ensuring compliance with company and brand standardsHandle guest feedback, complaints, and requests promptly and professionallyWork closely with housekeeping, F&B, and events teams to ensure guest satisfactionSupport recruitment, training, and development of the FOH teamOversee scheduling, budgeting, and performance reporting
Requirements:
Proven experience in a similar Front Office or Guest Relations role within a luxury hotelA genuine passion for hospitality and delivering outstanding guest serviceStrong leadership, communication, and problem-solving skillsExperience with hotel PMS (e.g. Opera etc.)Immaculate personal presentation and attention to detail....Read more...
Guest Reception Manager Salary: $59K–$89K BOE + 5% Bonus + Relocation Bonus I'm hiring on behalf of a prestigious 5-star property seeking a Guest Reception Manager to lead Front Desk, PBX, Bell, and Valet operations. This role focuses on delivering exceptional guest service, streamlining daily operations, and resolving issues promptly. Key Responsibilities:
Supervise front-of-house service standards and team performanceResolve guest concerns and serve as Manager on Duty when neededCollaborate with departments to maintain a seamless guest experienceEnsure all maintenance and housekeeping needs are promptly addressedSupport hotel profitability through strong service and operational leadership
Qualifications:
2+ years of hotel experience, including 1 year in a supervisory roleStrong knowledge of front desk operations and property management systems (Opera or ResortSuite preferred)Excellent communication, problem-solving, and guest service skillsAbility to lead in a fast-paced environment with professionalism and discretionCPR/First Aid certified (or willing to obtain)
Physical Requirements: Must be able to lift up to 50 lbs, stand for long periods, and walk long distances across varied terrain.If you are keen to discuss the details further, please apply today or send your cv to Declan@cruitment.com....Read more...
Director of Food & Beverage – Luxury Hotel, Somerset Salary: Negotiable Location: SomersetAre you a visionary F&B leader with a passion for excellence and a flair for guest experience? We’re seeking a dynamic Director of Food & Beverage to take the helm of a luxury hotel’s multi-outlet F&B operation, delivering world-class service across its restaurants, bars, and in-room dining. This is more than just a leadership position, it’s an opportunity to shape and elevate an F&B offering in one of the UK’s most beautiful and historic destinations. This role is perfect for someone who thrives on developing others, raising service standards, and creating a culture of excellence across every guest touchpoint.Responsibilities:
Leading by example – setting the tone for service excellence across all F&B outlets including restaurants, bars, and in-room dining.Coaching and developing a large, diverse F&B team – from junior team members to senior HODs – with clear goals, ongoing feedback, and tailored development plansWorking hands-on with your team to ensure every guest experience reflects five-star standards, consistency, and attention to detailCreating a strong internal culture that champions accountability, communication, and pride in performanceCollaborating cross-departmentally to ensure F&B plays a central role in the hotel’s wider guest journeyUsing data and guest feedback to continuously refine and raise the level of service delivery
Requirements:
Proven senior-level F&B leadership experience within a luxury hotel or resort environmentA strong commercial mindset and understanding of revenue and cost managementImpeccable guest service standards and a hands-on, people-first leadership styleExperience in managing a large team and multi-outlet operationsA passion for food, drink, and innovation – always pushing for something better....Read more...
Director of Food & Beverage - Luxury Hotel, CotswoldsSalary: Negotiable Location: CotswoldsAre you a visionary F&B leader with a passion for excellence and a flair for guest experience? We’re seeking a dynamic Director of Food & Beverage to take the helm of a luxury hotel’s multi-outlet F&B operation, delivering world-class service across its restaurants, bars, and in-room dining. This is more than just a leadership position, it’s an opportunity to shape and elevate an F&B offering in one of the UK’s most beautiful and historic destinations. This role is perfect for someone who thrives on developing others, raising service standards, and creating a culture of excellence across every guest touchpoint.Responsibilities:
Leading by example – setting the tone for service excellence across all F&B outlets including restaurants, bars, and in-room dining.Coaching and developing a large, diverse F&B team – from junior team members to senior HODs – with clear goals, ongoing feedback, and tailored development plansWorking hands-on with your team to ensure every guest experience reflects five-star standards, consistency, and attention to detailCreating a strong internal culture that champions accountability, communication, and pride in performanceCollaborating cross-departmentally to ensure F&B plays a central role in the hotel’s wider guest journeyUsing data and guest feedback to continuously refine and raise the level of service delivery
Requirements:
Proven senior-level F&B leadership experience within a luxury hotel or resort environmentA strong commercial mindset and understanding of revenue and cost managementImpeccable guest service standards and a hands-on, people-first leadership styleExperience in managing a large team and multi-outlet operationsA passion for food, drink, and innovation – always pushing for something better....Read more...
Guest Services Manager – Luxury 5* Hotel in BerkshireLocation: BerkshireSalary: Up to £38,000 + BenefitsWe have an exciting opportunity for a Guest Services Manager to join an exceptional Front Office team in a luxury 5* hotel set in the beautiful English countryside of Berkshire.As the Guest Services Manager, it will be your responsibility to oversee and lead the Guest Relations team on a daily/nightly basis. You will oversee and be responsible for the customer management and day-to-day operations of the hotel.Responsibilities
Ensure the smooth running of the guest services team on a daily basis.Welcome all guests to the hotel in conjunction to hotel and brand standards.Monitor guest experience feedback and resolve any client disputes and complaints.Assisting with enquiries both on email and on the phone.Anticipate guests’ needs and requests in an intuitive manner, ensuring a seamless service is delivered.
Requirements
Previous experience in Guest Relations / Front OfficeYou will be an engaging people focused manager- ability to lead and inspire your teams and build strong connectionsClear verbal/written communication proficiencyFlexible and adaptable approach with a can-do attitudeAbility to drive sales and cross sell....Read more...
Start: ASAPLanguages: German and English - Fluent,Please note that the client will not accept applications if there is a language barrier.Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.Key Responsibilities:
Guardian of Grandeur:Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.Operational Excellence:Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.Luxury Brand Ambassador:Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.Guest Experience Architect:Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.Collaborative Leadership:Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.Expert Problem Solver:Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.Talent Development:Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.
Qualifications & Skills
Experience:A minimum of five years in a senior Housekeeping leadership role within the luxury or ultra-luxury hospitality sector is preferred.Language:Native-level proficiency in German and English; fluency in additional languages is a prestigious asset.Leadership:Demonstrated ability to lead, inspire, and manage diverse, high-performing teams within an opulent hospitality environment.Detail-Oriented:Unmatched attention to detail, with the ability to organize, prioritize, and execute responsibilities with speed and elegance.Professionalism:An innate sense of discretion, polish, and passion for surpassing expectations in all facets of guest service and hotel operations.
What Awaits You
The opportunity to be the custodian of luxury for one of Munich’s most esteemed hotel collections.A collaborative, dynamic environment where your expertise defines the heartbeat of the guest experience.Competitive remuneration and benefits befitting your leadership within a world-class hospitality brand.
....Read more...
Guest Services & Events Team Leader, London, £39,300 + BenefitsWe’re seeking an experienced and confident Guest Services & Events Team Leader to join a premium front of house operation at a prestigious corporate site in central London. This role involves leading a reception team within a high-end client suite, delivering seamless guest experiences and supporting high-profile meetings and eventsWhat You’ll Do:
Lead a small, dynamic team in a fast-paced, high-standard environmentOversee meeting room bookings, hospitality coordination, and event deliveryCollaborate with multiple departments to ensure smooth operationsMaintain exceptional service standards and handle day-to-day challenges with professionalism
What We’re Looking For:
Leadership experience in luxury hospitality, events, or corporate guest servicesStrong communication skills and ability to build relationships with VIPs and senior stakeholdersOrganised, adaptable, and able to stay calm under pressurePassion for delivering exceptional, personalised service
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot comMarlene@corecruitment.com....Read more...
Cluster Reservations Agent - 4* Hotel
MLR are searching for a detail-oriented and customer-focused Cluster Reservations Agent to join the team at a renowned 4-star hotel.
This is a fantastic opportunity for a hospitality professional who takes pride in delivering excellent customer service and enjoys working in a fast-paced, guest-facing role.
In this position, you will be responsible for managing guest reservations, responding to inquiries and ensuring a smooth and efficient booking process. You will work closely with other departments to coordinate guest arrivals, maintain accurate reservation records, and support the overall guest experience from the moment of booking.
The ideal candidate will have previous experience in a similar role within a hotel. Strong communication and organisational skills, attention to detail, and familiarity with reservation systems are essential.
A genuine passion for hospitality will be key to succeeding in this role.
If this is the role for you, please apply through the link below.....Read more...
The Role:We are proud to be partnering with an exciting new premium karaoke bar concept opening in the heart of London, where elevated service meets high-energy entertainment. This is a unique opportunity to join the opening team of a brand that blends exceptional cocktails, immersive music experiences, and outstanding hospitality in a beautifully designed space. We are seeking a confident and experienced Assistant Manager with a strong foundation in hospitality standards, team leadership, and cocktail excellence. This role is ideal for someone who has a genuine passion for nightlife, service, and delivering unforgettable guest experiences, every night. As Assistant Manager, you'll play a key role in setting the tone for service, supporting daily operations, and leading the front-of-house team with professionalism, energy, and flair. You'll be hands-on during service, ensuring the highest standards are maintained across all touchpoints, from guest interactions to drink quality and team performance.What We’re Looking For:
A strong background in cocktails and bar service, with a passion for quality and creativityPrevious experience in a management role within a premium hospitality venueA well-trained, detail-oriented professional who understands the importance of standards and consistencyA natural leader with the ability to inspire, motivate, and guide a team through busy servicesSomeone with a hands-on approach, a calm presence, and a commitment to exceptional guest service
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666kateb@corecruitment.com....Read more...
Start: ASAPLanguages: English, French and Flemish is an added bonusAbout the RoleI am looking for an enthusiastic and knowledgeable Head Waiter to join a vibrant team in for a fantastic Restaurant!This role is perfect for someone who loves great food, busy service, and leading a tight-knit front-of-house crew.You’ll take pride in delivering top-tier guest experiences, leading by example, and helping the team master every aspect of service.Your Key ResponsibilitiesMenu & Service Mastery
Become an expert on all food, drink, and wine offerings—including pairings, ingredients, preparation methods, and any dietary/allergy optionsStay updated on daily specials, menu changes, and guest promotionsCoordinate with the bar and kitchen on pacing and order delivery, ensuring smooth workflow and timely service
Floor & Guest Management
Know the restaurant’s layout, table numbers, and special areas for seamless service flowGreet guests, build rapport, and guide them through the menu, always aiming to enhance their experienceHandle all types of payments and ensure accurate processing
Core Values & Standards
Model and uphold the restaurant’s core values in every interactionFollow health, food safety, and emergency procedures at all timesLead pre-shift setup and manage closing routines with attention to detail
Leadership & Team Coordination
Delegate tasks for maximum efficiency; motivate and mentor staff throughout each shiftPrioritize essential service tasks such as taking orders, processing payments, and resolving issuesDeliver clear, effective communication to both staff and guests, both verbally and with any service toolsAddress guest requests and complaints calmly and promptly, turning challenges into positive experiences
Upselling & Revenue Growth
Train and inspire the team to upsell, from recommending drinks and side dishes to closing with dessert and coffeeFocus on empty glasses, timely refills, and consistently suggesting menu add-ons
Active Tasks (During Busy Service)
Speed up table turns without sacrificing qualityManage meal timing and coordinate across kitchen and barEnsure requests and special dietary needs are handled efficiently and clearlyMaintain a visible leadership presence on the floor, ready to jump in where neededMonitor team energy, helping everyone stay motivated and coordinated
What You Bring
Proven experience in a high-energy, guest-focused restaurant environmentStrong knowledge of food and drink menus, with passion for sharing that with team and guestsNatural leadership skills: organized, approachable, and a confidence-builder for colleaguesExpertise in troubleshooting, problem-solving, and handling challenging situations with graceAbility to manage timing, coordinate multiple moving parts, and adapt to the unexpectedCommitment to health, safety, and upholding brand values at all timesDrive to deliver memorable experiences, motivate your team, and continually raise the bar
PLEASE NOTE THAT YOU HAVE FULL WORKING RIGHTS IN BELGIUM AS MY CLIENT WILL NOT SPONSOR ON THIS OCCASION.....Read more...
Quality Manager - Luxury Hotel | €52,000–60,000 + BonusI’m working with a renowned luxury hotel, seeking a dedicated and detail-driven Quality Manager. This role requires a strong background in F&B service standards to lead quality assurance and compliance programs, ensuring operational excellence across all departments. You will report directly to the General Manager. Perks & Benefits:
Salary: €52,000–60,000 gross yearly, plus a bonusCompany: Work for a leading brand in the luxury hospitality sectorImpact: Directly influence guest satisfaction and the hotel’s reputation for excellenceCareer Growth: A chance to drive quality initiatives across all departments of a premium property
Your Experience:
A strong background in F&B service standards and operational excellence, ideally within the luxury hotel segment.Experience in conducting guest experience audits and implementing quality assurance systems.Proven ability to partner with department heads to embed a culture of service excellence.Familiarity with Quality Management Systems and compliance standards.
Your Responsibilities:
Lead and monitor the implementation of the hotel's Quality Management System.Conduct regular audits and inspections to ensure consistency in service and departmental readiness.Act as the main liaison for external audits, sustainability partners, and quality-related certifications.Analyze guest feedback and work with operational teams to resolve service issues and enhance satisfaction.Ensure the highest standards of cleanliness, hygiene, and maintenance across all premises.
If you’re interested, please get in touch with Clay at COREcruitment. clay@corecruitment.com....Read more...
FoH Manager – Pleasant Hill, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – Pleasant Hill, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – San Bruno, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – San Mateo, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – Newark, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – San Mateo, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
FoH Manager – San Bruno, CA – Salary $75k to $85kWe’re looking for a passionate and experienced Floor Manager for our client who has multiple locations across California. They will be responsible for leading the Front-of-House team in a lively, fast-paced restaurant. If you love creating great guest experiences, keeping service running smoothly, and working with a fun, hardworking crew, this could be the perfect fit. We’re looking for someone who’s organized, hands-on, and ready to jump in wherever needed to keep the floor operating at its best.Skills and Experience:
Leadership & Team Management – Proven ability to lead, motivate, and support front-of-house teams in a high-volume environment.Guest Service Excellence – Strong focus on delivering outstanding hospitality and handling guest concerns with professionalism and care.Operational Knowledge – Solid understanding of daily service operations, including shift management, opening/closing procedures, and POS systems.Communication & Problem-Solving – Clear communicator with the ability to think on your feet, manage competing priorities, and keep a cool head under pressure.
If you are keen to discuss the details further, please apply today or send your cv to Leigh at COREcruitment dot com - leigh@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Meeting and Events Manager - Carlow - €38-42K
MLR are seeking a dynamic Meeting and Events Manager to join this prestigious 4*star hotel in Carlow.
This role is also ideal for an existing seasoned Meeting and Events Executive ready to step up, offering ample opportunities for career progression within the hotel. The successful candidate will oversee all aspects of meetings, conferences and events, ensuring exceptional service delivery and exceeding guest expectations.
Responsibilities include planning and coordinating events, liaising with clients, promoting event facilities, and staying updated on industry trends.
The ideal candidate will have previous M&E experience strong organisational, communication skills, leadership abilities, and a passion for delivering outstanding guest experiences.
For more information, please submit your CV through the link below....Read more...
Meeting and Events Manager - Kildare - €38-42K
MLR are seeking a dynamic Meeting and Events Manager to join this prestigious 4 star hotel in Carlow.
This role is also ideal for an existing seasoned Meeting and Events Executive ready to step up, offering ample opportunities for career progression within the hotel. The successful candidate will oversee all aspects of meetings, conferences and events, ensuring exceptional service delivery and exceeding guest expectations.
Responsibilities include planning and coordinating events, liaising with clients, promoting event facilities, and staying updated on industry trends.
The ideal candidate will have previous M&E experience strong organisational, communication skills, leadership abilities, and a passion for delivering outstanding guest experiences.
For more information, please submit your CV through the link below....Read more...
Shift Engineer - Luxury Estate in BerkshireSalary: Negotiable A Shift Engineer will directly carry out some of the maintenance and reactive works as well as oversee the daily engineering operations for this iconic luxury estate in Berkshire.The Shift Engineer will report directly to the Chief Engineer, this role is crucial in the upkeeping of the hotel and all its facilities. As Shift Engineer, you’ll play a vital role in maintaining the hotel’s facilities, responding swiftly to engineering issues, and performing both planned and reactive maintenance across all areas of the property. Responsibilities
Conduct daily inspections and routine maintenance of plant, equipment, and hotel facilitiesRespond promptly to guest requests and engineering service callsDiagnose faults and carry out repairs efficientlyMonitor systems such as HVAC, electrical, plumbing, and life safetyMaintain accurate records of work and support audits and compliance checkWork closely with other departments to minimize disruption and ensure guest satisfaction
Requirements
Proven experience in a similar maintenance or engineering role, ideally within a hotel or luxury environmentRelevant technical qualifications (electrical, mechanical, or HVAC preferred)Strong problem-solving skills and the ability to work under pressureExcellent communication and a guest-first mindsetFlexible approach to shift patterns, including evenings, weekends, and holidays....Read more...
Wedding & Events Executive - €32-36K – Meath
MLR are seeking a dynamic Meeting and Events Executive to join this fantastic hotel in Meath.
This is a hotel that offers ample opportunities for career progression. The successful candidate will oversee all aspects of meetings, conferences, weddings, and events, ensuring exceptional service delivery and exceeding guest expectations.
Responsibilities include planning and coordinating events, liaising with clients, promoting event facilities, and staying updated on industry trends.
The ideal candidate will have previous M&E experience in a hotel setting, strong organisational, communication skills, leadership abilities, and a passion for delivering outstanding guest experiences.
This will suit an existing Meeting & Events Coordinator stepping up or someone with a Reservations / Events background looking to transition to Wedding & Events. If you think this is the role for you, please apply through the link below.....Read more...
Bar Manager – Members Club – Up to £40,000The Role:We are recruiting for an experienced and passionate Bar Manager to join a highly regarded private members club in Southwest London. This is a fantastic opportunity to become part of a well-established business with multiple premium locations across London and the UK. The role is perfect for someone who has a genuine passion for delivering exceptional 5-star guest service. You’ll have the chance to bring creativity and leadership to a stylish, service-led setting.Ideal Candidate:
An experienced Bar Manager from a premium hospitality backgroundCreative and confident, with excellent presentation and communication skillsPassionate about high-end service and delivering a memorable guest journeyAble to lead and motivate a team while maintaining high standardsPrevious experience within premium bars/restaurants/hotels
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Start: ASAPLanguages: EnglishDo you have the poise to lead at the pinnacle of hospitality, the presence to inspire, and the polish to impress high-profile guests at every turn?We’re searching for an exceptional Restaurant General Manager to elevate the dining experience at a prestigious luxury hotel in beautiful Montenegro.What You’ll Do
Lead Operations:Oversee the daily operation of a world-class restaurant, ensuring every guest enjoys an impeccable experience that reflects the highest standards of luxury hospitality.Guest Relations:Personally greet and interact with VIPs and high-profile guests, anticipating needs and discreetly exceeding expectations.Team Management:Inspire, coach, and lead a polished team — cultivating a culture of excellence, genuine warmth, and professionalism.Standards & Service:Set and uphold outstanding customer service standards; conduct regular training sessions on etiquette, upselling, and complaint resolution for every shift.Financial Stewardship:Monitor budgets, control costs, and maximize profitability without ever compromising on guest delight.Collaboration:Work hand-in-hand with the Executive Chef and hotel leadership to drive innovative dining concepts, bespoke experiences, and memorable events.Quality Control:Ensure every detail — from the place setting to the wine pairing — is flawless and reflective of our five-star reputation.
Who You Are
Polished & Personable:Impeccable personal presentation, exceptional communication skills, and an unflappable, gracious manner in every situation.Experience:Demonstrated success managing high-end restaurant or F&B operations, ideally in a luxury hotel environment (Montenegro or top global destinations).Customer Service Expert:Deep commitment to providing personalized, intuitive service for distinguished clientele.Diplomatic:Discreet and tactful — you know how to anticipate, engage, and delight guests, especially VIPs, celebrities, and dignitaries.Organized & Strategic:Detail-oriented, a planner, and a big-picture thinker, skilled at driving operational excellence and maximizing guest satisfaction.Multilingual:Fluent in English; knowledge of Montenegrin and/or additional languages is highly valued.Flexible:Available to work evenings, weekends, and holidays as needed, thriving in a fast-paced, dynamic luxury setting.
Why You’ll Love This Role
Play a lead role in a stunning waterside setting renowned for sophistication and exclusivity.Be part of an internationally acclaimed hotel group with growth and travel opportunities.Work with a supportive executive team that values initiative, creativity, and dedication.Deliver unforgettable moments to some of the world’s most discerning guests.
....Read more...
Midlands-based with UK Travel£85,000 + BenefitsWe are partnering with a dynamic and growing leisure business that delivers exceptional customer experiences across a diverse portfolio of sites. These include large-scale catering operations, events and conference venues, sports facilities, and hotels. As the organisation looks to elevate its operations and expand its national footprint, we are searching for a passionate and commercially astute Operations Director to support this journey.We are particularly keen to hear from candidates with backgrounds in:Hotels, conference and events venues, theme parks, stadia, racecourses, or similar guest-facing, operationally complex environments.Those who also bring experience in health & fitness or wider leisure will be at an advantage.This role is ideal for someone who thrives in operational detail, brings strong leadership, and has a passion for delivering exceptional customer service across diverse and multi-use venues.Key Responsibilities:
Oversee the day-to-day operations across a varied estate including hospitality, sport, and leisure venuesDrive service excellence and ensure high-quality guest experiences across all sitesLead, motivate and support site-level leadership teams to deliver commercial and customer KPIsSupport new openings, mobilisations and refurbishments from an operational standpointCollaborate closely with the CEO and leadership team on strategy, performance improvement and long-term growth plansMaintain strong commercial oversight of all venues, including full P&L responsibility
Profile:
A minimum of 5 years' experience in operational leadership within hospitality/leisure (e.g. hotels, theme parks, sports venues, etc.)Proven success in managing multi-site, guest-facing operationsExperience with large-scale F&B, events, or accommodation servicesStrong financial acumen with experience overseeing multi-million-pound budgetsA leader who is both strategic and hands-on, with a genuine passion for people and service
Keen to chat more, drop me your cv Stuart Hills or call 0207 790 2666....Read more...
