General ManagerSalary: $120,000+Location: Atlanta, GAI am working with a distinguished culinary destination who is seeking a General Manager to join their new concept. This role will be in a fine dining restaurant who is part of a Michelin starred group. We are looking for someone who will oversee day to day operations with a strong focus on guest experience.Responsibilities:
Manage the restaurant’s daily operations to ensure guests are provided with an exceptional experienceAssist with the recruitment of team members. Provide leadership and guidance to staff, building and fostering a positive and motivating work environmentPromptly and efficiently resolving all customer inquiries to satisfactionAssist with the development and implementation of financial and operational strategies to help achieve and exceed financial goalsOversee HR matters for the FOH and BOH staff
Key Requirements:
5+ years restaurant management experience, preferably in a fine dining establishmentConfident and calm leader with superb communication and organisational skillsSolid understanding of financial management principles, including budgeting, forecasting, cost control, and profit optimization Ability to adapt to changing circumstances, handle unexpected challenges, and remain flexible in response to evolving business needs or customer preferencesGenuine passion for the restaurant industry and a dedication to delivering memorable dining experiences to customers
If you’re interested in this opportunity, please send your resume to Ashley today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram.
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Cleaning areas of the site including surfaces, bathrooms and toilets
Emptying bins, hoovering all carpets, using a steam mop on hard floors and other cleaning duties
Sorting and recycling waste
Replenishing room supplies (coffee, shampoo etc)
Maintaining stocks in storage cupboards tidying and puttingaway
Washing linen and occasional ironing
Making beds to the required standard
Dealing directly with guests, checking in anddealing with enquiries
Answering telephones
Operating the guesthouse booking system and taking payments for room bookings
Serving ice-creams (food hygiene required, training & certification included)
Stock control of ice-cream
Checking guests in
Maintenance of hot spa pool (training provided)
Any other reasonable role that may be offered in agreementwith the management in order to support the general practiceof the guest house
General customer service duties - engaging with customers
Training:
You will gain the Hospitality Team Member Level 2 qualification
Functional skills English and maths, if required
Training to be undertaken at the Employers location, method to be confirmed
Training Outcome:
Prospect of full-time employment upon completion
Employer Description:The Ramblers' Rest at Princetown is a guesthouse and spa. Located in the heart of Dartmoor, offering quality accommodation for 'discerning' Dartmoor Explorers. The premises offer a range of outdoor catering and indoor semi self-catering. This is a family business and the owners pride themselves on offering their guests a high quality experience whilst appreciating the need to enjoy the outdoors. They work closely with neighbouring business.Working Hours :Days and shifts to be confirmed - These hours can be flexible.Skills: Attention to detail,Organisation skills,Customer care skills,Presentation skills,Physical fitness,Interpersonal skills....Read more...
Training towards Beauty Therapy L2, assisting their team offering services to clients and supporting the upkeep of the salon.
Customer service is trained to high standards to give experience to our clients. Training will form a large part of the apprentices week with both practical, theoretical and web-based training. You will learn skills required to support your own salon social media pages in order to create your own guest list.
In your day-to-day tasks you may:
Give a facial by cleansing, massaging and toning a client's skindo a makeover by applying and advising on make-up
Shape eyebrows and colour eyelashes
Give a manicure, pedicure or other nail treatment like extensions and nail art
Remove unwanted facial and body hair
Do non-surgical skin improvement treatments
Training:
Level 2 Beauty Thearpies, additional industry beauty specialist training, social media, brand-led training to support product and equipment use
Training will be supported and available according to ability
Level 2 Diploma for Beauty Professionals
Functional Skills (if required)
Training Outcome:
Progression to L3 upon completion of L2
Candidates will have the opportunity to grow with the business and become specialists in their chosen field as well as become part of the management structure
Employer Description:Core Therapies is a small independent business of 35 years with a passion to support our staff and our guests. We like to go the extra mile to give our guests that special treat and expert experience offering all things to enhance their natural core beauty.Working Hours :5 Days between Monday - Saturday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Hotel Manager - Branded Hotel in Kensington (Mat Cover)Salary: £48,000 - £52,000Location: LondonContract: 6 MonthsPart of a large hotel group; this hotel is a popular destination for both locals and tourists. The Hotel Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer satisfaction and high-quality service whilst meeting and exceeding financial goals. The Hotel Manager will be also responsible for planning, organising, directing and coordinating management activities of the operations.RESPONSIBILITIES:
Overall management and strategic direction of the hotelOversee the operations functions of the hotel, including but not limited to Rooms and F&B, Conference and Meeting.Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementationEnsure the constant and consistence implementation of a high-quality service at all level and throughout the HotelAssist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital BudgetActively involved in the recruitment process of leadership positions within the operating departmentsEvaluates changes in guest needs, segmentation and competitors, to recommend appropriate product and service as well as operational changes as necessaryEnsures high satisfaction of guests and employees alikeBe an inspiration and a leader to achieve great levels of performance
Does this sound like you?If you are keen to discuss the details further, please apply or send your CV to LARA DOS SANTOS – lara@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Job Title: Resettlement Practitioner Location: Staffordshire Salary: £16.26 per hour Employment Type: Full-Time, Mon-Fri, 8:30-5pm. Initially a 6 month contract with a view to be extended. There may also be an opportunity later on down the line to become permanent with the council.
Are you passionate about supporting families and individuals in their journey towards successful resettlement and integration? We are looking for a dedicated Resettlement Practitioner to join Staffordshire Council. In this vital role, you will help families thrive while navigating their new life and ensuring they receive the support they need. Key Responsibilities:
Caseload Management: Hold and manage a full caseload, prioritising work in line with policies and procedures to ensure families stay together and integrate into local life.
Timely Support: Complete all tasks within specified timescales, adhering to national and local policies.
Collaboration: Conduct regular reviews of guest and sponsorship arrangements, working closely with service users and agencies to create effective support plans.
Intervention Support: Facilitate interventions that promote stability and positive outcomes for children, including assessments and conflict resolution.
Supervision and Reporting: Engage in regular supervision sessions, ensuring significant issues are communicated promptly.
Creative Solutions: Use flexible and imaginative approaches to provide timely, responsive support tailored to individual needs.
Proactive Identification: Identify sponsorship breakdowns and re-matching requests early, securing appropriate alternative arrangements.
Budget Access: Assist guests in accessing personalised budgets to support their effective resettlement and integration.
Who We’re Looking For: You will thrive in this role if you have:
Qualifications: NVQ3 or equivalent in working with children and families.
Experience: Proven experience in supporting children, young people, and families, preferably in a statutory or voluntary sector environment.
Knowledge: A strong understanding of current legislation regarding resettlement, housing, social care, and safeguarding.
Skills: Excellent communication, relationship-building, and conflict resolution skills. Proficiency in IT and the ability to prioritise tasks effectively.
If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk. Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll service twice a week
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
I am working with International QSR Business, and they are looking for an Assistant Manager to join their team in Workington!This brand has always had ambitions to grow and provide opportunities for the people within the company. They are looking for an enthusiastic Assistant Manager to join them on their journey to drive this brilliant brand's continued growth and success, which has never stopped for decades.The Assistant Manager Role:
Provide training and development for staff.Keeping all company paperwork in check, including H&S/financial auditsMultitasker who thrives in leadershipMaintain exceptional standards whilst providing quality food and outstanding guest experience.You must be proactive, driven, and enthusiastic.Ensure staff and logistics are in place to ensure a speedy but quality service..
Company benefits of the Assistant Manager:
professional progression as the established company continues to grow.Competitive Salary of Up to £32,000Free UniformMeals on shiftOne-on-one job training with all details of the business covered to ensure your success
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
I am working with International QSR Business, and they are looking for an Assistant Manager to join their team in Carlisle!This brand has always had ambitions to grow and provide opportunities for the people within the company. They are looking for an enthusiastic Assistant Manager to join them on their journey to drive this brilliant brand's continued growth and success, which has never stopped for decades.The Assistant Manager Role:
Provide training and development for staff.Keeping all company paperwork in check, including H&S/financial auditsMultitasker who thrives in leadershipMaintain exceptional standards whilst providing quality food and outstanding guest experience.You must be proactive, driven, and enthusiastic.Ensure staff and logistics are in place to ensure a speedy but quality service..
Company benefits of the Assistant Manager:
professional progression as the established company continues to grow.Competitive Salary of Up to £29,000Free UniformMeals on shiftOne-on-one job training with all details of the business covered to ensure your success
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Service Care Solutions are currently working with a client to fill a position for a Senior Nurse.
Our client offers private Drug and Alcohol Recovery services to those struggling with addiction. They have a large purpose built Detox centre which offers services to clients on a private basis and are currently looking for a Senior Nurse to join the team on a permanent basis.
Responsibilities of the Nurse
To work closely with assessment/admissions team regarding suitability of individuals for treatment
Supporting the Head of Clinical Care (HoD) in operationalising the Clinical Team Strategic Plan.
Deputise in the absence of the HoD.
The senior nurse will be responsible for the induction training of new nurses and clinical wellbeing team ensuring all standard operating procedures are trained through and understood, all requisite training has been received and all competencies are signed off
The senior nurse will be responsible for working with the Head of Clinical Care to define and refine processes and systems, training them through to the team ensuring coherent and consistent delivery of clinical care
To support the guests and complete risk assessments and care plans in a person-centred approach.
Deliver care within equality, diversity, and a dignified manner.
To ensure any possible safeguarding concerns are documented and to liaise with the head nurse and registered manager with these details.
To ensure that the recovery philosophy of abstinence remains an agreed goal of treatment.
To create a therapeutic environment where healing can occur.
To implement risk assessments and care plans to meet guests needs
Observe/respond to guest behaviours, which may include relapse, self harm, or possible medical emergency
Requirements of the Nurse
Experience in managing well being guides and allocating clinical tasks.
Minimally 5+ years of experience as a Registered Nurse.
A compassionate leader with experience in a management role (equivalent band 6 or above), ideally within a variety of clinical settings
Experience in writing and managing care plans
Experience of working in and contributing to a growing business
Ideally, some understanding of the addiction treatment sector, however not essential
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Production Manager Location: Lake Katrine, NYSalary: $62,000 to $72,000 + BenefitsThe Company: Our client is a family owned, values-driven bakery who first started in 1983 who is now seeking a new Production Manager. They serve breads, pastry, and café food with a purpose to serve honest food and minimize further harm to the planet.Key Responsibilities:
Responsible for the safe, efficient, high quality operation of your departmentTake ownership of ensuring that all product leaving your department meet standards and notify department director of any obstaclesEnsure that all applicable safety, GMP, culture, and food safety standards are followed by you and all team membersCooperate with management team to improve product quality through recipe, procedure, or equipment innovations on the production floor, and complete research and development alongside productionLead and implement improvements, including but not limited to quality & food safety, workplace safety and production efficiency, as agreed with the management teamCooperate with the management team to develop and implement necessary tools to collect useful data to track production efficiency, improve communication between workstations and minimization of waste/loss.
The ideal Production Manager:
At least 3 years experience as a Production ManagerFamiliarity with the specific industry and production processesAble to master operation and troubleshooting of various systems and machinesAble to communicate effectively to guests and team membersHard working and hands-on, calm and thrives under pressureAdept at identifying and solving problems quickly to ensure smooth operationsPossesses a proven track record for guest satisfactionAble to maintain a positive and professional demeanor at all times
If you’re interested in this opportunity, please send your resume to Ashley today! COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram.....Read more...
I am working with one of the best coffee businesses in Manchester. I am looking for an experienced Store Manager or an Assistant Manager who is ready for the next step to join us and lead the amazing teams of this premium brand. Experience with a branded coffee business is preferred; however, we are open to considering candidates with experience in other quick service leadership roles.As a Store Manager, you'll have the opportunity to set the goals and standards that you want your team to work towards as well as a role model of the store operations standards that define the customer experience. You will become a coffee expert and will be responsible for the smooth operation of your vibrant, modern store - you get to utilise your leadership and motivational skills and guide your team to success!Experience with a branded coffee business is preferred; however, we are open to considering candidates with experience in other quick-service leadership roles.The ideal candidate for Store Manager:
Confident in stock management budgeting and P&L control.Committed to training and developing a teamMaintain exceptional standards whilst providing quality food and an outstanding guest experience.Ensure store compliance with health and safety regulations.passion for fantastic coffee and for leading an equally fantastical team.You will have total responsibility and accountability for the day-to-day management of your storeAlways leading by example
Company benefits
Professional progression as the established company continues to grow. Uniforms provided Competitive Salary.
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Restaurant Manager
Sevenoaks
£40,000pa + Tips
Wednesday to Sunday 11:30am - 9pm (11pm finish Fri/Sat)
Join a warm and welcoming team committed to creating memorable guest experiences
Our client, a highly regarded country pub in Sevenoaks, is seeking an experienced Restaurant Manager to oversee their front-of-house operations. This is an exciting opportunity for a skilled hospitality professional to lead a dedicated team in delivering outstanding service to guests.
Position Overview
As the Restaurant Manager, you will play a crucial role in ensuring the smooth running of front-of-house and bar operations. You will manage a team of up to 12 staff members, fostering a positive and collaborative work environment. Your leadership and expertise will be instrumental in maintaining the restaurant's reputation for exceptional dining experiences.
Responsibilities
- Oversee the front-of-house and bar operations, ensuring efficient and high-quality service
- Manage a team of up to 12 staff members, providing guidance, training, and support
- Greet and seat guests, creating a warm and welcoming atmosphere
- Manage reservations and optimise table turnover to maximise revenue
- Provide guests with menus and inform them of daily specials and recommendations
- Coordinate with the kitchen and bar staff to ensure seamless service
- Handle customer inquiries and resolve any issues promptly and professionally
- Maintain a clean, organised, and inviting front-of-house area
Requirements
- Proven experience in restaurant management, preferably in a similar establishment
- Strong leadership and team-building skills, with the ability to motivate and inspire others
- Excellent communication and interpersonal skills, with a customer-centric approach
- Ability to thrive in a fast-paced and dynamic environment while maintaining composure
- Strong business acumen and understanding of financial principles in the hospitality industry
- Thorough knowledge of food safety and hygiene regulations
Company Overview
Our client is a well-established country pub known for its delicious food and top-notch service. With a dedication to providing exceptional dining experiences, they have built a loyal customer base and a strong reputation in the local community. The gastropub values attentiveness, warmth, and professionalism in its team members, fostering a welcoming atmosphere for guests.
Benefits
- Competitive salary of £40,000pa plus tips
- Opportunities for career growth and advancement within the establishment
- Supportive and collaborative team environment
Join a team that values dedication, attentiveness, and a passion for delivering unforgettable dining experiences. In this warm and welcoming environment, you'll have the opportunity to grow your career while working alongside talented professionals who share your commitment to excellence.
They are hiring immediately, so apply today!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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I am working with International QSR Business, and they are looking for a Store Manager to join their team in Bedford!This brand has always had ambitions to grow and provide opportunities for the people within the company. They are looking for an enthusiastic Store Manager to join them on their journey to drive this brilliant brand's continued growth and success, which has never stopped for decades. You`ll have full responsibility for this fantastic site in Bedford, with a huge opportunity to grow.You must come from a high-volume Fast-food or Fast Casual background.Does that sound like where you could work as a Store Manager? Please get in touch.The Store Manager Role:
Provide training and development for staff.Keeping all company paperwork in check, including H&S/financial auditsMultitasker who thrives in leadershipMaintain exceptional standards whilst providing quality food and outstanding guest experience.You must be proactive, driven, and enthusiastic.Ensure staff and logistics are in place to ensure a speedy but quality service.Take responsibility for the performance and day-to-day operations of your store Effectively delegate workload and motivate your team to achieve your store’s key performance indicators Optimisation of store process through regular process analysis and implementation Solve problems swiftly to enable your team to focus on their tasks Identify employee potential and apply specific measures to develop employees
Company benefits
professional progression as the established company continues to grow.Competitive Salary.Free UniformMeals on shiftOne-on-one job training with all details of the business covered to ensure your success
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment is experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
About The RoleA meaningful opportunity for an Engagement co-ordinator who can work closely with our own teams and the local community and voluntary sectors to develop and deliver activities to clients who are living in the service.The Engagement Co-ordinator will work with our teams and clients to:Deliver a weekly programme of participation activities/ session. This will include ensuring that you are also collaborating and utilising the skills of the following: -ColleaguesExternal AgenciesYoung peopleIn house with Salvation Army homes and other Foyers.Ensure that the sessions that are delivered are educational, practical and provide the opportunity to develop the skills and knowledge while the young person is on their journey at the service. This may include but is not limited to: -
Sports/ fitnessCookingConsultationArts and craftsMoney managementDevelopment of independent living skillsPractical employability sessions e.g. CV writing, interview techniques.External trips and eventsJob fayresOpportunities to engage with education.Guest speakersActivity providersSpecialist practitioners e.g. life coach/ yoga teacher/ personal trainerPhotographyFilmographyMusicAttending Residentials away from the serviceAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will be a confident and capable communicator, able to build trusting, professional relationships and have a high level of resilience.You will have good knowledge or experience of working with clients who have experienced homelessness or in a similar social care setting and will need to have a good idea of the wider community and voluntary sectors. Hours of work will be within a rota system that can be flexible based on your availability, which will include some evening and weekend shifts.Benefits of working as an Engagement Co-ordinator.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Part-time; Permanent(2-3 days per week from January to March3 days per week from April to early-June & October to November4 days per week from mid-June to September & December)Wage & Paygrade: $27.28/hr plus 10% in lieu of Benefits and VacationDate Posted: November 5, 2024 Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are seeking an organized and hardworking individual that has a passion for Administration, the Events industry and the PNE. The Administrative Clerk will work under the direction of the Manager, Fair and Festival Operations and provide general administrative support for our Fair and Festival Operations department.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Administrative Clerk, Fair & Festival Operations your primary accountabilities will be to:
Provide general administrative support for the Fair and Festival Operations department.Provide administrative services to the department including word-processing, spreadsheets, filing, record keeping, data entry and mail distribution.
Provide general reception services such as answering inquiries by telephone, email and in person.Track Exhibit Space mailbox to capture important information and communicate effectively with vendorsAssist in collecting and verifying external vendor information for purposes of Exhibit Space contracts for the PNE Fair and PNE Winter FairCreate and maintain excel databases as directed.Arrange material and prepare reports in appropriate formats and methods of presentation.Take, transcribe, and distribute minutes of meetings as directed.Prepare and send invoices for External Vendor contracts, coordinate payment and department journaling for service vendor invoices.Oversee the contracting process by issuing and tracking vendor agreements, ensuring accurate completion and timely compliance with all requirements.Prepare and update the vendor portal page, ensuring information is current and accessible for all vendors, including guidelines, schedules, and important updates.Ensures common areas are maintained including office equipment and supplies.Maintains a safe and clean environment.Performs other related duties as assigned.
What else?
Must have successful completion of Grade 12, or an equivalent combination of education and experience.Post-secondary course work in office, computer and purchasing skills are considered an asset.Must have strong knowledge and experience with computer applications including but not limited to MS Office Suite; with a minimum typing speed of 50 words per minute.Must be proficient with computer applications and programs, with the ability to administer new or changing software applications. Must have 2-3 years of work experience within an administrative capacity and/or reception and office services.Must have strong customer service skills and a pleasant manner for assisting clients on the phone and in person.Must have a keen attention to detail with strong written and verbal communication skillsMust be capable of understanding and executing written and oral instructions in English.Ability to function with some independence and under pressure; and ability to meet multiple service demands at the same time.Ability to deal with confidential matters and use discretion.Flexibility to easily accept changing priorities and tasks as delegated.Must be able and willing to work four days/week from June to September & month of December with a start time as early as 8:00 am; and flexibility to work various shifts (evenings, weekends, and holidays) depending on operational needs.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Full-time; PermanentDate Posted: September 24, 2024Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are looking for someone to join IT/IS team. We are seeking a motivated, analytical, and hardworking individual with a passion for Information Systems. This person will be responsible for understanding and documenting current systems and business processes that they support. They will provide technical support and subject matter expertise on business applications to trouble shoot user-oriented issues and implement improved business processes. They will make recommendations for improvements to the applications and working with external service providers to ensure that all business information systems are functioning optimally. This role will support, maintain and optimize day to day functioning of current software.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do?This role of IS Application Specialist will be reporting to Director IT. Your primary accountabilities will be to:Application Support
Supporting current ERP system with various support and technical issuesResponsible for data import/export to/from various systemsProvides data extraction support to business teamsSet-up and deploy Point of Sales (POS) systems with menus, prices, user administration and configurationInvestigate user identified application issues through review of data set-up, user procedures applied prior to the incident, existing system capabilities, application history and system interdependenciesUser administration of various systems including but not limited to Macola, DocuSign, Volante, Momentus, Clover, Global Payments etc.Performs trouble shooting with applications and works with outside vendors to resolve issuesSupports and optimizes current applications working with internal customers to ensure system is performing as requiredPerforms seasonal set up of applications and systemsEnsure that services and systems are optimized, updated and monitoredAssist with filling out annual IT/IS audits
Training
Provide technical guidance to staff and answer help desk inquiries as requiredManages the implementation of new applications including coordination of user acceptance testing and trainingDevelops additional tools and training to optimize current applications
Enhancement and Implementation
Assist with system implementation plans for new systems including ERP systemPlans and coordinates proof of concept testing of upgrades and new services, ensuring systems will operate correctly in current and future environmentsParticipates in the identification and development of new and enhanced department standards, guidelines and proceduresWorks with business leads to determine technology requirements and propose solutionsDetermine application criteria based on the organization’s requirements for new or modifications to existing applicationsWorks with current technology solutions to optimize performance of those solutions to meet current and future business needs
Documentation
Document issues, observations and outcomesCreate and maintain knowledge base for various processes, applications and setupMaintain data inventory as per policies and proceduresCreate and maintain inventory of POS terminals and pin-pads
What else?
Completed a Computer Science/IT degree or diploma programMust have a valid Class 5 BC Driver’s License3-5 years’ work experience supporting business applications and database3-5 years’ experience with Power Apps, advanced Excel (Power Query, Pivot Tables) and MS SQLExperience creating reporting Dashboards (Power BI or similar platforms)Experience managing various technical projectsProven ability to work independently and collaboratively with cross functional teamsExcellent communication skills both verbal and writtenAbility to work extended hours and/or weekends when requiredExcellent communication abilities and customer service skillsAbility to speak, read and write English for the purposes of written and oral instructions, and preparation of work-related document or reportsMust be a good team player with the ability to work well with others and demonstrate a professional demeanorStrong analytical and problem–solving skills with the ability to identify root causes and design optimal process solutions Must be a self-starter with strong work ethic and able to work with minimum supervisionAbility to multitask, work in a high-pressure environment while meeting tight deadlinesAbility to lift up to 30 lbs. for the purposes of carrying and installing work related equipmentSuccessful Candidates must undergo a Criminal Record Check
Who are you?
Detail OrientedProactiveAnalyticalSkillful communicatorTeam playerSelf-starter
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $78,000 - $88,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Full-time; Contract (January 2025 to March 2026)
Date Posted: November 14, 2024
Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
Supporting the Manager, Gaming, the Assistant Manager, Gaming Operations is responsible for leading event operations for the PNE Prize Home Lottery and the PNE Winter Lottery. They will demonstrate effective project planning and processes to manage milestones, timelines, budgets and priorities while working collaboratively with cross-functional teams and external partners.
Candidates must have demonstrated project or event management as well as exceptional interpersonal, communication and leadership skills. Due to the operational nature of our events and programs, the candidate must be comfortable with a fluctuating schedule and a work environment that changes from very hands-on to one of planning and leadership. Our ideal candidate will have 2-4 years of event management experience, preferably within the area of revenue-focused operations.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as an Assistant Manager, Gaming Operations, your primary accountabilities will be to:
Oversee planning and project management of the PNE Prize Home build
Support Manager, Gaming with year-round Prize Home project planning.
Develop and manage department operating budgets as well as hold accountability for monitoring control of expenses within approved budgets.
Oversee the house design and construction build process for the PNE Prize Home including managing contractor timelines, establishing and maintaining processes for managing the scope of the project as well as assessing and reporting risks.
Assist with the award and handover of the PNE Prize Home to the winner.
Develop and actively manage positive relationships with external vendors, suppliers and contractors.
Collaborate cross functional teams such as the Marketing department to develop and execute the annual sales campaign with a focus on hitting budgeted revenue targets and driving initiatives to boost sales.
Oversee the assembly of necessary material and preparation of reports needed to comply with the Gaming Policy and Enforcement Branch (GPEB) requirements.
Oversee planning and event operations of the Prize Home Mall Tour program:
Develop and manage a sales and brand focused mall tour program for both the summer and winter lotteries within the Metro-Vancouver region.
Develop and manage department operating budgets as well as hold responsibility for driving mall tour revenue.
Maintain timely and accurate ticket reconciliation process.
Develop an effective schedule of display dates at Metro-Vancouver locations and coordinate with malls to procure display space.
Oversee event logistics for move in, operation and tear down of even mall events.
Organize branding, towing, and display of prize vehicles.
Hire, train, motivate, schedule and supervise roughly 10 mall vendors with a sales focus as well as oversee administrative needs of the mall vendor team (completing necessary paperwork for hiring, payroll, uniforms, IDs etc.).
Ensure all orders are taken and processed in an accurate and compliant manner.
Oversee event operations of the Prize Home open house dates and onsite display:
Coordinate and schedule affiliated media and sponsored events at the offsite Prize Home location.
Supervise the Gaming Events coordinator and roughly 30 union employees both for weekend offsite open house dates and onsite Fair display.
Support in the planning and set up of the Fair PNE Prize Home Display onsite during the Summer Fair.
Schedule, supervise and evaluate performance of the Prize Home hosts.
Complete necessary paperwork for hiring, payroll, uniforms, IDs etc.
In addition to your primary responsibilities, as the Assistant Manager of Gaming Operations, you will support the Gaming department team where need, including:
Manage Gaming daily operations and planning in collaboration with cross functional departments as well as external partners and suppliers
Support the operational aspects of all Gaming Fair programs (including Onsite Lottery Sales, Wheel of Fortune, Prize Home) - includes set-up, employee management, operations, security measures in place
Prepare and present department plans and reporting
Ensure compliance with government gaming regulations
What else?
Graduated from a post-secondary program, OR an equivalent combination of education and experience.
Must be 19 years or older and registerable with the BC Gaming Policy & Enforcement Branch.
Must have at least 2-3 years of management/supervisory experience in Operations, Sales and/or Customer Service in the Entertainment, Sales, or Hospitality industry.
Must have previous administrative experience working with financials, budgets, sales targets with ability to accurately handle and reconcile large volumes of cash/tickets.
Must have a strong knowledge of computer applications including Microsoft Office, cloud-based applications, and databases.
Knowledge of and experience working in the Gaming industry and/or a call center is considered an asset.
Must be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.
Proven ability to work in matrixed or cross-functional organizations building strong relationships with the public, industry partners, and business stakeholders to deliver events and services.
Knowledge of the planning, production, and management of events within the entertainment industry.
Ability to create planning documents and tools to efficiently execute events.
Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines.
Must have strong time management, organizational, and communication/interpersonal skills with an excellent leadership ability.
Required to have a valid 5th class BC Driver's license and the ability to provide a clear and up-to-date Driver's Abstract as regular work locations are throughout the Metro-Vancouver region.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Organized
Methodical
Proactive
Skillful communicator
Cr
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