Guest Service Jobs Found 132 Jobs, Page 6 of 6 Pages Sort by:
4-H Coordinator, Agriculture
Seasonal; Contract (May 4, 2025 - September 9, 2025)Date Posted: February 25th, 2025 Who we are...The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking an adaptable and guest service-focused individual that has a passion for Agriculture, the 4-H Program and the Pacific National Exhibition (PNE.) Our ideal candidate will have a sound knowledge of agriculture and considerable experience with 4-H. They will work in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Why join our Team? Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?In your role as the 4-H Coordinator, Agriculture, your primary accountabilities will be to: Working with the Manager of Agriculture, liaise with the volunteer PNE 4-H Committee to coordinate and implement all projects, including onsite supervision of competitive show rings ensuring smooth and timely operations. Assist with planning and implementation of the 4-H FestivalAssist with receiving and completing an inventory of prizes and ribbonsAssist with the Agriculture Entry Office as needed. This includes but is not limited to aiding dorm and RV procedures; publication production; show prizing etc.Oversee the Special Events Coordinator to implement all 4-H member special events.Organize and facilitate the 4-H Judging Rally event.Working with the Manager of Agriculture, coordinate and execute the Opening and Closing Ceremonies.Assist with planning and implementation of the Charity Agriculture Auction.Provide administrative support to the Agriculture department as required which may include working with suppliers, contractors, staff and exhibitors.Submit a final report at the end of the Fair.Perform other duties as required. What else? Must have successful completion of Grade 12.Must have an extensive knowledge of agriculture, the 4-H program, livestock breeds, techniques and particulars of exhibiting animals.Extensive 4-H experience at the club level is preferred—involvement at a leadership level is considered an asset.Minimum of 2 years supervisory experience is required.Previous operations coordination or management experience in an event-based setting is preferred.Ability to work efficiently and effectively with various individualsAble to work in a team environment, and foster effective working relationships with peers, the public, clients and any other external contacts.Must be an energetic, self-motivated team player.Must be able to work closely with animals, hay and dust.Ability to prioritize tasks in stressful situations, troubleshoot any issues that arise, and manage multiple projects with competing deadlines.Must have strong computer skills and be proficient with Microsoft Office Suite applications along with excellent organizational and communication skills.Ability to work extended hours at peak periods when required.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal contract position with a typical salary range of $21 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Workplace Experience Apprentice
The successful candidate will learn to: Welcome all users into the building in a warm, friendly, and efficient manner, supporting the onward journey where required Deliver a user-focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued Ensure you are knowledgeable about all occupiers within the building, and strive to build positive relationships with key contacts within each Manage meeting room enquiries, handle bookings, and ensure rooms are set up to the required standard ahead of use Liaise with occupier contacts to promote the benefits of available technology to pre-book visitors, and assist with tailored pre-arrival confirmation information and pre-arrival guest services as required Support efficient check-in of visitors, utilising QR Coding technology where possible to ensure efficient and cost-effective solutions are promoted Ensure quick communication of visitor arrivals is achieved where automated options are not utilised Utilise appropriate technology to drive communication and community within your space Use autonomy given to take ownership of the welcome space, taking pride in appearance, and regularly reviewing innovative opportunities the space can accommodate Where appropriate, provide waiting visitors with a hot/cold beverage and offer any further support if needed, acting as a representative for, and until they are collected by, their host Champion a ‘One Team’ approach with other service providers to ensure the service is seamless in appearance to the user Build and maintain a current, working knowledge of all FOH policies, procedures, systems and tools in order to provide building users with information as required View all challenges and complaints as an opportunity; seek to resolve the situation in a way that excels expectations, ensuring to escalate to your line manager where required Play an active role in reviewing, and creating improvement plans from quarterly audit reports Network with your FOH colleagues around the UK, building relationships and supporting each other Offer input and perspective at team meetings, demonstrating reason and emotional intelligence Offer input into the monthly client report, taking ownership of allocated sections as requested Ensure Health and Safety requirements within your remit are monitored, escalating where appropriate, ensuring that you do not endanger yourself or others in your working environment Participate and assist with client visits and prospective occupier show rounds Portray yourself as an Ambassador for Avison Young at all times Training:The successful candidate will be undertaking the Level 2 Customer Service Practitioner apprenticeship where you will be fully supported by an Apprenticeship Coach from HTP Apprenticeship College. Candidates who don't have maths and English at Level 1/2 may be required to undertake Functional Skills in these subjects as part of the apprenticeship.Training Outcome: There is potential for the successful candidate to become a permanent member of the team Employer Description:Lakeside North Harbour is the south coast’s premier business campus set in stunning 130-acre landscaped grounds. With five impressive buildings forming the campus, Lakeside has a solution for everyone. From the striking atrium in Building 1000, featuring art exhibitions, meeting rooms and an onsite café, to Building 2000, home to a 250-seater auditorium, a Business Lounge for informal meetings, and a Winter Garden and Courtyard – complete with relaxed seating and ping pong tables, a gateway to the wider Lakeside environment. The onsite amenities at Lakeside – including a fitness studio, beauty salon, hotel with a fully equipped spa and gym, and five cafes and shops – alongside the ample breakout spaces, offer convenience for our occupiers, whilst the landscape provides the perfect getaway from the office.Working Hours :Monday - Friday, typically 9am - 5pm. There may be events when earlier starts or later finishes are required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Head of Meeting & Events Operations
Head of Meeting & Events Operations Location: Midlands | Full Time | Competitive Salary + BenefitsAn exciting opportunity has arisen for a passionate and experienced Senior Head of Meeting & Events Operations to lead a thriving events department at a prestigious luxury venue in the Midlands. This is a pivotal role within a high-performing team during a transformational period of growth and investment.With 24 versatile conference rooms and a newly developed 920-seater suite - one of the largest and most impressive in the region, this is your chance to shape the future of large-scale events at a premier destination.Key Responsibilities: Oversee the full operation of the meetings and events department, ensuring flawless delivery across all spaces—from intimate boardrooms to large-scale conferences. Drive commercial success by identifying revenue opportunities, enhancing client relationships, and supporting strategic sales initiatives. Lead the venue’s largest department, instilling a culture of service excellence, professionalism, and continuous improvement. Implement innovative operational strategies to elevate the guest experience from enquiry to execution. Recruit, mentor, and develop a high-performing team focused on delivering outstanding results. Stay ahead of industry trends, identifying new growth opportunities and optimising use of facilities. Work collaboratively with senior leadership, sales, and support teams to ensure operational alignment and a consistently outstanding service offering. Ideal Candidate: Proven track record in managing large-scale M&E operations within a high-end hotel, venue, or conference centre. Strong leadership and team management experience, with the ability to inspire and develop talent at all levels. Exceptional organisational skills and attention to detail, with the ability to manage multiple high-profile events simultaneously. Commercially astute with a keen eye for revenue opportunities and cost control. Outstanding communication skills, both verbal and written. Deep understanding of the events industry, with knowledge of emerging trends, client expectations, and technological advancements. ....Read more...
Front Office Manager
FRONT OFFICE MANAGER - PAPA NEW GUINEA The Front Office Manager will be responsible for manage the operations of the Front Office Department by ensuring product quality standards are met and the best services are provided to all hotel guests according to the hotel’s business objectives. The Front Office Manager will assist in driving the hotel brand. We are looking for a passionate individual with high energy and a great personality to join their high performing team. Responsibilities included but not limited to: Monitor the front office team to ensure guests receive prompt, cordial attention and personal recognitionSupervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenueMonitor Front Office, and particularly Guest Relations personnel, to ensure repeat guests and other VIPs receive special attention and recognitionMaintain inter-departmental relationships to ensure seamless customer serviceAssume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintainedSchedule and regularly conduct routine inspections of hotel areas in your controlMaintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried outKnow system recovery proceduresProvide relevant statistics and reports in a timely mannerContinually check the accuracy of room countApprove upgrades and special amenitiesMaintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of your team.Conduct comprehensive monthly departmental meetings to include a review of procedures, ideas for continuous improvement and events which warrants special handling and detailed informationCommunicate to the Group General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent informationMaintain all procedures in particular with emphasis on hotel credit policy.In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Tsunami Warnings, etcPrepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departuresWorks with Human Resources on manpower planning and managementWorks with Director of Finance in the preparation and management of the Department’s budget.Involve team in setting challenging realistic goals and track results Ideal candidate: Experience in a difficult country/environmentFocused on training and positive mindset who won’t get frustratedHands on – great with guests4 years' experience in a similar position or relevantBachelors degree in Hotel management Salary Package: USD30000 + benefits ....Read more...
Sales Manager - Branded Hotel in Hounslow
Sales Manager - Branded Hotel in HounslowLocation: HounslowSalary: Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities: Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments. Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses. Identify new business opportunities and effectively target potential clients to maximize revenue. Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout. Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand. Collaborate with the marketing team to create promotional materials and campaigns that support sales goals. Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies. Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services. Track and report on sales performance, achieving set targets and KPIs. Ideal Candidate: Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels. Strong interpersonal and relationship-building skills, with the ability to engage and influence clients. Target-driven with a track record of meeting and exceeding sales goals. A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results. Good understanding of the London market and local business landscape. Excellent communication skills, both written and verbal. Strong organizational and time-management skills with the ability to juggle multiple priorities. A team player with a collaborative mindset and a focus on delivering great customer service. Proficiency in Microsoft Office and CRM systems. ....Read more...
Millwright
Full-time, PermanentWage with TQ: $46.12/hour (PG4T) plus Benefits and VacationDate Posted: Februrary 10, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a mechanically apt and hard-working individual that has a passion for the Ride Attractions industry and the Pacific National Exhibition (PNE). The Tradesperson II - Mechanic will work under the direction of the Manager, Maintenance & Facilities. The position will operate vehicles and tools/equipment in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies. WHMIS, Lock Out, Zoom Boom, and Fall Arrest training will be provided on an as needed basis.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentBe a part of the growth of one of Vancouver’s most iconic institutionsJoin a diverse, passionate and enthusiastic team What will you do this year?In your role as a Tradesperson II - Millwright, your primary accountabilities will be to: Rebuild and/or repair of rides & attractions as specified.Perform accurate and timely ride inspections.Maintain all required service records and logs.Make recommendations for improvements, modification, upgrades and report findings to Supervisor on a timely basis.Assist with major overhauls, modifications and alterations as required.Ensure the safe operation of each work area and each work project.Participate and lead safety related discussion in Toolbox Talks meetings.Meet all required training obligations, including attendance, active participation, exam writing and meeting any other certification required.Provide direction to junior technicians as required.Assist with general cleaning, inspection and reassemble equipment as needed.Responsible for assisting with daily preventative maintenance program.Install new equipment.Maintain a safe and clean working environment.Safely operate mobile equipment (forklifts, scissor lifts, zoom booms).Perform other related duties as assigned. What else? Must have successful completion of Grade 12.Successful completion of post-Secondary training to a Trades Qualification (TQ) or equivalent industry experience.Mechanic or Millwright license preferred.Valid British Columbia Class 5 driver’s license (must provide driver’s abstract).Required to be a designated member of the High Angle Rescue team.Must obtain NARSO / AIMS license after completing the required hours.Experience in a diverse industrial environment.Strong mechanical aptitude and strong communication skills both written and oral.Ability to work both day and afternoon shifts, weekends and holidays as required.Proven abilities to problem solve, trouble shoot and work with deadlines.Strong interpersonal skills, including tact, diplomacy and flexibility to work effectively with management, staff, contractors and guests.Ownership of tools and safety boots a must.Exposure to machining equipment an asset.Diverse background trouble shooting hydraulics an asset.Welding experience is an asset (SMAW all position CWB certified welder/fitter).Ability to work outdoors in all types of weather conditions.Occupational First Aid Level II is an asset.Required to meet the physical demands of the job including weights of up to 23kg, heights of 70m, frequent standing, walking, twisting, reaching, bending, crawling and ability to work with ladders.Successful candidates must undergo a Criminal Record Check. Who are you? Strong communicatorTakes initiativeTeam playerEnjoys a fun and diverse environment within hospitality industry Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Building Custodian, Facilities & Maintenance
Full-time; PermanentWage: $29.74(PG7); plus benefit enrollmentDate Posted: April 17, 2025 Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a diligent and hard-working individual that has a passion for the Events industry and the Pacific National Exhibition (PNE). Our Facilities & Maintenance team works work under the direction of the Director, PNE Maintenance & Facility Operations and are responsible for site maintenance, and setup/teardown of events and janitorial tasks. They will provide direction and guidance to a small team on-site with a safety-first mindset and ensure all team members are working within Worksafe BC regulations and all other applicable legislation and company policies.What will you do this year?In your role as a Building Custodian, your primary accountabilities will include:Operational Duties Ensure work is complete within a specified time and site cleanliness standards are upheld and report any issues or difficulties to Foreperson or Management.Perform regular walkthroughs of our venues to ensure cleanliness of common areas, lobbies, entrances, dressing rooms and washrooms as well as back of house areas, catwalk, storage spaces, and uncommonly used areas.Maintain a safe and clean work environment.Service, maintain and organize equipment and storage locations.Operating and maintaining cleaning equipment: vacuum cleaners, Kaivac machines, floor scrubbers and other equipment; ensuring they are in good working condition.Suggest improvements to cleaning process, equipment and materials.Ability to operate company vehicles to transport equipment and materials to venues to be serviced.Report repairs that need to be completed through our CMMS system (Limble).Track and monitor scheduled planned maintenance and planned cleaning of specific areas of our venues and equipment.Complete and document janitorial duties.Clean office kitchen facilities, sinks, fridges, microwaves counters, floors, walls and surrounding areas.Clean office washroom sinks, toilets, urinals, walls, floors, mirrors and surrounding areas.Clean lobbies stairwells and entryway carpets and floors, windows, windowsills, dusting, sweeping and vacuuming.Clean offices interior office windows, dust blinds, windowsills, painted surfaces and furniture.Empty and dispose of the contents of office paper, organics, recycling and waste receptacles into the appropriate stream.Ensure janitorial closets are clean and stocked for colleagues and client arrival.Maintaining outdoor entryways, sweeping, picking up litter, and ensuring the exterior entryways of the buildings are clean.Sanitizing high touch areas such as doors, light switches and other frequently touched surfaces.Pre-Event - Stock janitorial closets with necessary products and equipment for an event.Pre-Event - clean and stock of event washrooms.Pre-Event - clean and stock suites.Pre-Event - clean artist dressing rooms.Post Event - Deep clean and stock of event washrooms.Post Event - Deep clean and stock suites.Post Event - Deep clean artist dressing rooms.Maintain effective relationships with supervisors, employees, and the public.Abide by corporate policies and reinforce corporate policies among all team members.Perform other related duties as assigned. Safety and Training Lead with a safety-first mindset and ensure all team members are working within Worksafe BC regulations.Review and Follow Safety Documentation (Toolbox Talks, FLHA, SOG’s Policies) to staff pertaining to cleaning Operations.Ensure crews are informed of and are wearing the appropriate PPE for tasks.Complete Daily Equipment Checks. What else? Building Service Worker (BSW) certification is requiredKnowledge of WHIMS is requiredStrong knowledge in waste diversion is considered an asset.Previous Janitorial experience required.Must have knowledge of materials, methods and equipment used in janitorial work.Skilled in the use of cleaning equipment and cleaning materials.Ability to lift 50lbs and to perform a variety of routine tasks in the care and cleaning of assigned buildings.A valid Class 5 BC Driver’s license and the ability to provide a clear and up-to-date Driver's Abstract is required.Must have knowledge of Work Safe BC RegulationsMust have effective interpersonal skills, including tact diplomacy and flexibility to work effectively with management, staff, contractors, and the public.Successful candidates must undergo a Criminal Record Check.Work Schedule: Thursday - Monday 8:30 AM – 5:00 PM Who are you? PassionateDetail-orientedStrong organizational skillsEager self-starterMotivated by fast-paced environmentsEffective and adaptive communicatorCommitted to striving for excellence & evolution Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...