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Information Communications Technician (ICT) Apprentice Level 3

Soar Valley College currently operates within a Managed Service ICT contract but also employs its own ICT support staff and develops and maintains areas of technology outside of the contract (e.g. closed systems including servers, devices, wi-fi and telephony). The ICT Technician is part of the support team and acts as a first contact in respect of providing college staff, students and other users with technical support and guidance to maximise the use of ICT and associated technology. On a day-to-day basis, your tasks will include: First point of contact for college users reporting equipment/service issues and to evaluate, prioritise and take appropriate action Record and monitor issues/trends reported to ensure quality, service and contractual compliance, value for money and user satisfaction Working with the Senior IT Technician and college management in the rollout of development projects, including liaison with external suppliers/providers Train and support, as required, staff and students (individuals and groups) in the implementation and use of IT systems and equipment (including telephony) Assisting all college users regarding password set up and changes and other data access/filter protocols Assisting college staff in setting up equipment as requested, including assemblies, meetings, whole school and/or third-party events Assisting the Senior IT Technician and college management in the maintenance and development of the college website and other electronic communication systems (e.g. plasma screens/IPTV) Assisting with the maintenance and installation of hardware and software and providing general assistance to staff when requested (e.g. SIMS, Edexcel etc.) Performing routine maintenance and repairs on devices and printers as required and troubleshooting equipment breakdowns These are just examples of tasks and essentially your role as an IT Technician is to ensure the highest levels of teaching can take place by ensuring all equipment is well-maintained and functioning, and ready to use.Training: The accredited training will be delivered by Estio Training mainly remotely at Soar Valley College Protected study time will be given and full support from your colleagues. You will also have one-to-one learning sessions with your tutor, again remotely by Teams You will be assigned a mentor and a learning buddy to help you to succeed as it is really important to us On successful completion of your studies, you will achieve the level 3 Information and Communications Technician Apprenticeship Training Outcome:The in-school team is excellent and the successful candidate will have the opportunity to learn from some superb technicians on site, as well as to experience a managed service through a national company. Soar Valley is the lead school in an academy trust with other schools, which will potentially provide further opportunities, in our school and beyond. Whilst it cannot be guaranteed, previous apprentices have gained employment in the school and are still with us today! This position offers individuals the: ·       guarantee of working in a fast paced and exciting environment ·       chance to develop skills and knowledge in a growing organisation ·       opportunity to take on more challenging responsibilities ·       potential for career developmentsupport for additional technical qualificationsEmployer Description:Our school motto of ‘Aspire, Enjoy, Achieve’ is more than just words. It really does sum up our ethos; that of working with every individual to ensure they do the best they possibly can in a supportive environment rich with opportunities. More on this can be read in our prospectus, which is available on the school website www.soarvalley.leicester.sch.uk We are an outstanding 11-16 community, comprehensive school in the city of Leicester with approximately 1560 students on roll currently, and are heavily over-subscribed every year with more first choice applications than places available. Students come from very diverse ethnic, cultural and religious backgrounds, which contributes to our unique ethos. We have a fantastic team of staff who go to great lengths to ensure every child can and does succeed in education. As a school, we value effort above all else with students; all can achieve, and they do! The staff work very effectively together and achieve excellent outcomes for our students, of which we are very proud. Even more pleasing though, are the superb relationships we have in the school, between all, which make it a great place to work, and an excellent place to begin or continue your career. IT across the school is exceptionally well led by a dynamic and inspirational Director, also Head of Computer Science/IT, who started his career here as a technician, testimony to how we value and develop staff with potential, and the fact that staff want to stay. The technician support team is headed up by a very experienced and supportive member of staff, with two others plus an onsite technician from our managed service provider. IT facilities are excellent. As well as five dedicated IT classrooms, all subject areas have access to a suite of lapsafes and there is specialist equipment in music, art, media studies for example.Working Hours :Monday - Thursday, 8.00am - 4.00pm. Monday - Friday, 8.00am - 3.30pm. Term time only (38 weeks) plus 20 hours holiday time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Highly accurate,Good time management abilities ....Read more...

HR Apprentice

Key Responsibilities (i) Provide a high level of administrative support including: Responding to telephone, email and in-person enquiries and passing the query onto the appropriate College member(s) as necessary. Maintaining and updating employee records on the College’s HR/Payroll system including setting up new joiners and processing leavers. Providing a ‘helpdesk’ service for the College’s HR/Payroll system including issuing system log on details and resetting passwords. Creating and maintaining paper and electronic personnel files in accordance with legislation and best practice. Administering and preparing paperwork associated with new starters, contract variations and leavers including drafting letters, contracts, and emails. Providing reference letters for former employees. Scanning, filing and archiving HR files as appropriate and in accordance with data protection regulations to ensure GDPR compliance. (ii) Support recruitment activity including: Placing advertisements. Processing applications and logging equal opportunities forms. Benchmarking against recruitment advertisements placed elsewhere. Scheduling interviews. Completing post-offer tasks such as requesting references, conducting right to work checks, administering DBS checks, issuing health forms (as required), and coordinating employee inductions. (iii) Support with learning and development activity including: Supporting with the organisation of learning and development courses including booking rooms, coordinating with providers and arranging equipment. Supporting with the administration of eLearning activities, including assisting with access to courses, and creating and maintaining records on the eLearning system. (iv) Other: Providing and promoting HR service excellence, and fostering excellent teamwork and working relationships. Communicating sensitively with a wide range of people including staff, Fellows and students. Ordering flowers as required. Ordering stationary for the HR department as required. Undertaking other ad hoc/project work as directed by the Head of HR. Proactively reviewing the HR department’s administrative practices, suggesting and implementing improvements as necessary. Acting as minute-taker for the Staff Liaison Meeting and for other meetings, as required. You don't need any experience as we can teach you everything. If you have a desire to start a career in HR, and are willing to learn, we would love to meet you. Alongside your training, you will take on a full-time role in Christ’s College’s HR team, working alongside and under the direction of the Head of HR.Training:20% off the job training (minimum 6 hours per week). Off the job training includes, but is not limited, to attending Cambridge Regional College. You will attend Cambridge Regional College once a month on a Thursday, c.9.30am-3.30pm between September to December 2025 (3-4 sessions). This sessions will include an induction, and the set-up of the HR course and access to digital learning tools & resources. From January 2026, you will attend Cambridge Regional College every fortnight on a Thursday. What your apprenticeship includes: A mixture of on and off the job training. Regular reviews with your mentor and HR Cambridge Regional College Assessor. Feedback sessions to discuss your progress. A work-based project. HR Support (L3) Apprenticeship Standard. The apprenticeship delivery model will be a blend of day release to Cambridge Regional College/online attendance, e-portfolio resources and regular assessor visits. Units that will be covered as part of your qualification: Business, Culture, and Change in Context Principles of Analytics, Core Behaviours for People Professionals Essentials of People Practice Training Outcome:Upon successful completion of the apprenticeship, further opportunities may be available to you within the College. The experience and skills gained should prepare you for future progression within the field of HR.Employer Description:The University of Cambridge is composed of 31 Colleges in addition to the academic departments and administration of the central University. Cambridge's Colleges are communities of students, academics and staff. Cambridge Colleges provide most of the accommodation for undergraduates and postgraduates at the University. At the undergraduate level they have responsibility for admitting students to the university, providing pastoral support, and organising elements of their tuition. For postgraduate students, research is conducted almost entirely centrally in the faculties, departments and other university-affiliated research centres, though the Colleges provide a central social and intellectual hub for students. Colleges provide a range of facilities and services to their members in addition to accommodation, including catering, library facilities, extracurricular societies, and sporting teams. Colleges also provide funding, accommodation, or both, for some of the academic posts in the university, with the majority of Cambridge academics being a Fellow of a College in addition to their Faculty/Departmental role. Fellows may therefore hold College positions in addition to their academic posts at the University. Colleges are self-governed charities in their own right, with their own endowments and possessions. Christ’s is classified as one of the 16 ‘older’ Cambridge Colleges as it was founded before 1596. Christ’s College is a self-governing academic community; founded in 1505, we are a charity which promotes education and research. We aim to attract the best students, Fellows, and staff, and to give them a secure and supportive environment in which to thrive.Working Hours :Monday to Friday, hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...

Apprentice Property Maintenance Operative - University of Oxford DPAG

You will work under the supervision of experienced technicians, contribute to the efficient upkeep of our facilities, and support all aspects of the day-to-day running of the workshop.  The apprentice will be supervised at all times when in workshops. You would be part of a team of Facilities Management professionals who are responsible for excellent service to our managed buildings. Our primary role is to ensure that the Department has the right working environment to deliver its primary purpose: education and research. We are looking for an individual who will be as passionate about the services we provide as we are. In return, we will ensure that you have a great opportunity to develop and flourish. College attendance and successful completion of these studies is an essential requirement of this Apprenticeship. Responsibilities: You will be fully trained to carry out the following during your apprenticeship: Assist in the running, maintenance, and repair of building systems, to include cryo-storage facilities, laboratory equipment, compressed air and general building services Support routine inspections and preventive maintenance tasks to ensure facility safety, reliability, and compliance with regulations Respond, as part of a team, to maintenance requests and perform basic repairs as needed in both office and laboratory environments Operate tools and equipment safely and effectively, including in a workshop environment Participate in training programs to develop skills in facilities management and maintenance best practices Provide a high level of customer service at all times Receive, document and dispatch goods and services including post With support, monitor and maintain a high standard of safety as required by the HASAW Act 1974 and be conversant with current COSHH and Manual Handling Regulations Check and maintain operating efficiency and cleanliness of tools, apparatus and workshop premises Other Duties: Participate in a regular Annual Review Undertake any necessary training identified and continuing professional development in order to stay up-to-date professionally including annual Information Governance training Comply with Health and safety regulations Comply with the policies and procedures set out in the Handbook for University Support staff (or) Academic-Related staff Any other duties that may be required from time to time commensurate with the grade of the job Please note that the appointment of the successful candidate will be subject to standard compulsory pre-employment screening, such as right to work checks.Training:Within your 2 year fixed term employment contract, you will be required to complete an 18 month training programme, (provided by Abingdon and Witney College, and based at the Bicester Construction Skills Centre), that will cover all aspects of the role and will be delivered through in-house training, as well as day-release or other distance learning methods provided. You will complete a level 2 Property Maintenance Operative Apprenticeship, Level 2 Functional Skills English and maths (if required), and Level 2 Property Maintenance qualifications.  Facilities Management Apprenticeships are an exciting development for the University of Oxford and provide an excellent opportunity to start a career in FM. For the right candidate there may be an opportunity to undertake further levels of training in the future to Level 3 and beyond. Duration: 15 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with the employer Eleven weeks of block release at Abingdon & Witney College's Bicester Construction Skills Centre (plus induction/revision days) On-site assessment visits every other month throughout the apprenticeship Off the job training will count for at least 6 hours a week of an apprentice’s time at work Qualifications included: Level 2 Property Maintenance Operative Apprenticeship End Point Assessment: Multiple choice knowledge test Practical assessment Professional discussion based on a portfolio of evidence and short research assignment Training Outcome: Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday full-time. Times to be confirmed. This is an 18 month apprenticeship within a two year employment contract. The start date advertised is only an estimated start date and will be confirmed with the successful candidate.Skills: Communication skills,IT skills,Attention to detail,Team working,Non judgemental,Physical fitness,MS Excel, Outlook and Word,Proactive 'can-do' approach,Adaptability,Work in various conditions,Work indoors/outdoors,Work in confined spaces,Responsible,Proactive,Can-do attitude ....Read more...