To increase employer engagement by actively sourcing and developing relationships with employers to secure additional live vacancies, supporting learner progression and strengthening opportunities linked to SWAP and other courses.
Manage inbound and outbound calls with learners, including welcome calls, support calls, and queries.
Respond to electronic enquiries, providing guidance, advice, or signposting.
Maintain accurate learner contact records.
Support retention, engagement, and completion activities, including newsletters.
Support the coordinator and senior administratorwith reports, admin tasks, and meeting minutes.
Provide general administrative support, including stationery orders.
Manage employer and learner enquiries across phone, email, and post.
Support marketing activity including calls, emails, post, and newsletters.
Re-engage former employers and support partnership development.
Maintain accurate CRM records and campaign data.
Run reports to support campaign monitoring and performance.
Build and maintain relationships with employers.
Support events and networking activities when required.
Meet agreed targets and KPIs.General
Attend and contribute to whole college, department or other meetings as required.
Represent and promote the colleges at internal/external events and meetings.
Attend training and development opportunities as agreed.
Maintain and increase skills and knowledge relevant to the role through training and CPD activity.
The working week is to be divided between different campuses as required. Maintain student and college data in line with college policies and procedures.
Comply with and implement relevant health, safety, security and welfare processes as required by statutory or college procedures.
The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Training:Training will take place at work and in college online and at Orpington Campus.Training Outcome:Full-time employment or progression to a higher-level apprenticeship.Employer Description:London South East Colleges is a thriving further education college with seven campuses across Bexley, Bromley, Greenwich and Lambeth.
Our ambition is to transform lives by the power of learning. We know that education has a hugely positive impact on people’s lives and are passionate about helping you to realise your potential.Working Hours :Monday to Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice will work as part of our professional kitchen team, gaining practical experience across all areas of food preparation and service.
Duties will include:
Preparing fresh ingredients ready for service
Learning a range of food preparation and cooking techniques
Assisting chefs with starters, main courses, side dishes and desserts
Working with fresh, seasonal produce, including organic ingredients supplied by our own Stow Park Farm
Learning how to prepare and cook meat, fish, vegetables and other ingredients correctly
Developing knife skills and safe food preparation techniques
Assisting with the preparation and presentation of dishes to our restaurant standards
Learning about portion control, minimising food waste and effective use of ingredients
Maintaining excellent standards of cleanliness and organisation within the kitchen
Following food hygiene, allergen and health and safety procedures
Helping receive, check and correctly store deliveries
Learning how a professional kitchen operates during busy restaurant services
Working closely with chefs and other members of the team to provide our guests with consistently high-quality food. The role will provide the apprentice with practical experience in a busy country inn and restaurant while receiving support and training from both The Kings Head Inn and City College Norwich
Training:Commis Chef Level 2.
Training to take place at City College Norwich, Ipswich Road NR2 2LJ. Day release to be one day per week.Training Outcome:Our intention is to develop the successful apprentice into a confident and capable chef and, subject to successful completion of the apprenticeship and satisfactory performance, we hope to offer the opportunity to continue their career with The Kings Head Inn.Employer Description:The Kings Head Inn is a country inn, restaurant and boutique accommodation business located in the Norfolk village of Brooke, just south of Norwich. Our kitchen focuses on freshly prepared, seasonal food, with a strong farm-to-fork ethos. We work closely with our own organic farm, Stow Park Farm, which supplies produce for use within our menus. The successful apprentice will join a professional kitchen team and gain practical experience preparing and cooking fresh food in a working restaurant environment. We want to help someone with a genuine passion for food develop the skills, knowledge and confidence needed to build a successful career as a chef. In addition to our restaurant, The Kings Head Inn has boutique guest accommodation and The Forge, our private dining and events space, giving our kitchen team experience across restaurant service, functions and special events.Working Hours :Shifts to be decided, minimum 30-hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Punctual,Enthusiastic....Read more...
Responsibilities included:
Support projects and campaigns that contribute to our Corporate Responsibility & Sustainability strategy
Build positive relationships with colleagues across the business to encourage engagement with social value initiatives
Work with charities, community groups, and industry partners to create meaningful social and environmental impact
Help promote campaigns and share success stories through internal communications
Assist with collecting, analysing, and reporting social value and sustainability data
Support the delivery and tracking of social value commitments, targets, and key performance indicators (KPIs)
Help organise community events, awareness campaigns, and stakeholder engagement activities
Maintain accurate records and documentation relating to social value initiatives
Produce reports and presentations for internal and external stakeholders
Keep abreast of developments to ensure the business is aware of current and future opportunities and challenges in relation to social & environmental issues
Representing the business at events, conferences, and community engagement activities
Support safeguarding campaigns, reward and recognition schemes, and community-focused projects when required
Training:
The apprentice will be working towards the Corporate Responsibility and Sustainability Practitioner Level 4 Apprenticeship Standard
Monthly college attendance at the Colchester Institute campus
Training Outcome:
Upon completion, this opportunity presents a broad range of career pathways into other areas of the railway or beyond
Employer Description:Kickstart Your Career with Greater Anglia!
Are you looking to launch your career in a dynamic and supportive environment?
Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
You will join the railway at an exciting time as we transition into Great British Railways.
For more information about apprenticeships at Greater Anglia, please visit our YouTube channel.
Working Hours :Monday to Friday, 9am- 5pm, with a 30-minute lunch break each day.
Agile working, a mix of office/work from home. However, to start with, more in-office time to settle into the role, with an opportunity to work at offices across the network.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Enjoys being around people,Able to connect with people,Written and verbal skills,Interest in sustainability,Interest in social value,Microsoft Office knowledge,Eye for detail,Proactive attitude,Willingness to learn,Creating positive impact,Creative social impact....Read more...
This apprenticeship follows the nationally recognised ST0230 Hospitality Supervisor standard (Food & Beverage specialism), giving you a genuine Level 3 qualification while you earn and gain hands-on experience in a busy, independent hospitality business.
Key Responsibilities:
Supervising front-of-house service during shifts, ensuring every guest receives an authentic, memorable Thai dining experience
Leading and motivating team members during shifts, leading by example on standards and professionalism
Coordinating table service, bookings, and special events including cooking classes and private dining
Briefing the team on menu items, specials, and dietary requirements so they can confidently guide customers
Assisting with staff training and development
Resolving customer queries and complaints calmly and professionally
Supporting stock control, ordering, and operational planning, minimising waste and helping manage costs within budget
Ensuring compliance with food hygiene and health and safety requirements
Helping implement marketing and promotional activity, working alongside our social media and events team
Learning to use booking and operational systems, including our staff SOP app
Training:Training will take place online with our fantastic assessors at Oaklands College.Training Outcome:After your apprenticeship, you may be offered a permanent position withing the company.
A clear route into a supervisory or management role, with the possibility of progressing into our upcoming second site in Welwyn Garden City.Employer Description:Authentic Thai flavours rooted in tradition — brought to life with seasonal, locally sourced ingredients right here in Britain.
You will be mentored by executive head chef and owner, Thippawan Rashleigh. Thippi grew up in a small village northeastern of Thailand, Chaiyaphum with food as her love language. Now based in St Albans, she brings the soul of her hometown to every dish — using Thai herbs and spices, seasonal produce, and locally sourced ingredients to create flavours that are both deeply authentic and beautifully of-the-moment. Thippi is passionate about sustainability: cook what you have at home, in the right portions, and create no waste.
Her three passions — people, food, and yoga — shape everything she does. Whether she's cooking for first-time visitors or old friends, running a class, or writing her debut cookbook, Thippi's mission is always the same: connection through food.Working Hours :Shift work. At least 30 hours a week, you will need to be available to work some weekends and evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Food Hygiene....Read more...
Key Responsibilities
Generate and deliver engaging social media content across key platforms
Help plan and deliver social media campaigns aligned with wider retailer, marketplace and promotional activity
Assist with content design, point-of-sale (POS) materials and general brand assets
Collaborate with retailer marketing teams to support joint campaigns and promotional activity
Help drive sales and traffic directly to our websites through social media and email marketing
Support the planning and delivery of email marketing campaigns
Identify suitable exhibitions, shows and events for our brands to attend, with support from the wider team
Assist with organising and attending brand events and exhibitions
Assist with organising product photoshoots, videos and other content creation
Help improve website and marketplace product listings through better imagery, video and marketing content
Monitor marketing activity and help report on engagement, website traffic and sales performance
Bring forward creative ideas to improve brand awareness, engagement and sales
Preferred Skills & Interests
Preferred but not essential – training and support will be provided.
A good eye for design, branding and engaging content
An interest in social media, digital marketing and content creation
Creative, organised and confident bringing forward new ideas
Comfortable working collaboratively with internal teams and external retail partners
An interest in garden machinery, garden power tools or outdoor power equipment would be beneficial
Keen to learn and develop a long-term career in marketing
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:Many apprentices who have completed their Multi-channel Marketing apprenticeship go on to complete their Level 4 Marketing Executive apprenticeship.Employer Description:Sumec UK is a specialist company based in York, focusing on the design, development, and supply of innovative home and garden products. As a subsidiary of Sumec Hardware and Tools Co., Ltd., part of the global Sumec Group, it supports retail partners and customers across the UK. Sumec UK is best known for its Yard Force brand, offering advanced garden tools such as robotic lawnmowers, pressure washers, trimmers, and saws.Working Hours :Monday to Friday 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Logical,Team working,Creative,Initiative,Good time management,Flexibility,Ability to prioritise,Enthusiasm....Read more...
Are you an experienced Business Development Manager who knows how to build relationships, open doors and win high-value work?Stuart Forbes Associates is looking for an ambitious and commercially driven Business Development Manager to expand our network, strengthen client relationships and generate new opportunities across the luxury residential, commercial, hospitality and sports sectors.Working with high-net-worth private clients, developers, premium commercial partners and elite sporting organisations, Stuart Forbes Associates has built a strong reputation within the industry, with many clients and partners choosing to work with us because of the quality and standards we deliver.Why Join Stuart Forbes Associates?
Uncapped commission structure linked to revenue generatedMarket-leading reputation within the luxury architecture and design sectorAward-winning portfolio across residential, commercial, hospitality and sports projectsAccess to prestigious, high-value projects and clientsEstablished delivery team, allowing you to focus on winning work and building relationshipsGenuine opportunity to make a significant commercial impactEntrepreneurial environment with strong growth ambitionsDirect access to senior leadership and decision-makersStrong long-term career progression potential
The Role
This is a senior, relationship-led business development role focused on creating long-term commercial relationships and opening doors across the luxury property, commercial, hospitality and sports sectors.You will be responsible for developing opportunities with:
Property developersHigh-net-worth private clientsEstate and asset managersHospitality operators and groupsCommercial property owners and investorsSports clubs, leisure operators and sporting organisationsSenior project stakeholders across luxury residential, commercial and sports environments
With an established delivery team behind you, your focus will be on identifying opportunities, developing relationships and helping convert those opportunities into revenue.This role is ideally suited to someone who understands how to build trust with senior stakeholders, operate confidently in high-end markets and generate business through relationships rather than transactional sales.Key Responsibilities
Generate and develop new business opportunities across target sectorsBuild and maintain long-term relationships with clients, developers and key decision-makersIdentify opportunities within the luxury residential, hospitality, commercial and sports sectorsAttend networking events, exhibitions, industry functions and sporting sector eventsConduct proactive outreach through LinkedIn, email, referrals and direct contactArrange and attend client meetings across London and the wider UK when requiredWork closely with the founder and senior leadership team to convert opportunities into revenueMaintain a strong and active pipeline using CRM systemsDeliver regular pipeline, activity and performance reportingIdentify strategic opportunities to support long-term business growth
Experience Required
We are particularly interested in candidates who have operated within high-value, relationship-driven markets. Relevant backgrounds could include:
Luxury interiors or bespoke fit-outPrime residential constructionProperty developmentHospitality or commercial projectsSports, leisure or stadium-related environmentsHigh-end building products or servicesLuxury property or design-led sectors
You do not necessarily need experience across all of these areas. The key requirement is a proven ability to generate business through relationships, networking and personal credibility.Candidate Profile
Proven track record in business development or client relationship managementExperience operating within high-value, relationship-driven environmentsConfident engaging with senior decision-makers and high-net-worth individualsCommercially aware with strong communication and negotiation skillsSelf-motivated, proactive and capable of opening new doorsProfessional, polished and credible in high-end environmentsPassionate about premium design, architecture and client experienceLondon-based with flexibility to attend meetings and industry events
Package
£60,000 basic salary£100,000 OTEUncapped commission structure linked to revenue generatedOpportunity to grow with an ambitious and expanding businessDirect access to senior leadership and decision-makersStrong long-term career progression potential
About Stuart Forbes Associates
Stuart Forbes Associates is a market-leading architecture and design practice operating within the luxury residential, hospitality, commercial and sports sectors.Renowned for delivering exceptional design-led projects, the company has built an outstanding reputation for quality, discretion, creativity and excellence.Alongside its success in prime residential and hospitality environments, Stuart Forbes Associates is an award-winning practice within the sports sector, delivering innovative and high-profile projects for leading sports and leisure clients.....Read more...
Build on your PR experience and take greater ownership of international B2B campaigns with this Senior Account Executive opportunity in London. This role is particularly well suited to an Account Executive who is ready to step up, develop their client management skills and progress their career within a specialist PR consultancy.Company OverviewThe Opportunity Hub UK is recruiting on behalf of a specialist B2B public relations consultancy working with businesses across the global logistics, supply chain and technology sectors. Based near Southwark and Borough Market, the consultancy delivers international communications campaigns and offers a collaborative environment where PR professionals can develop their skills, gain exposure to global clients and take on increasing levels of responsibility.Professional development is an important part of the culture, with structured training, industry membership, networking opportunities and dedicated time for continued learning.Job OverviewAs a Senior Account Executive, you will support the day to day delivery of PR campaigns across a portfolio of international B2B clients. You'll work closely with experienced PR professionals across media relations, content creation, campaign delivery, events and client management.This is an ideal opportunity for an Account Executive with previous PR experience who is ready to progress into a Senior Account Executive position. You'll be given the opportunity to take greater responsibility for client accounts while continuing to receive the training and support needed to develop towards Account Manager level.There will also be opportunities to attend client meetings, industry events and other activities internationally as part of the Senior Account Executive role.Here's what you'll be doing:Supporting the day to day delivery of B2B PR campaigns for international clientsDrafting press releases, case studies, media pitches, campaign updates and other communications contentResearching news stories, industry developments and trends to identify opportunities for clientsBuilding and maintaining targeted media listsDeveloping relationships with journalists and carrying out proactive media outreachPitching stories and securing relevant media opportunities for clientsMonitoring media coverage and supporting the preparation of campaign reportsAttending client meetings and helping to manage actions, deadlines and campaign prioritiesCoordinating interviews, events and other media opportunitiesWorking collaboratively with the wider PR team across multiple client accountsKeeping up to date with developments across the media, PR, logistics, supply chain and technology sectorsTaking on increasing responsibility for client accounts as your experience developsHere are the skills you'll need:Previous experience working as an Account Executive within PRA desire to progress into a Senior Account Executive position and take on greater responsibilitySome practical experience of media relations and pitching stories to journalistsStrong written communication skills with excellent attention to detailConfidence researching and writing engaging content for different audiencesGood organisational and time management skillsAbility to prioritise tasks across multiple campaigns and deadlinesA collaborative approach and willingness to learn from experienced colleaguesConfidence asking questions, contributing ideas and communicating with clientsA genuine interest in news, media, business, communications and public relationsPrevious logistics, supply chain or technology experience would be beneficial but is not essentialWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Salary of £33,000, dependent on experienceFour days per week working from the London office, with Fridays working from homeClear career progression from Senior Account Executive towards Account ManagerMembership of the Chartered Institute of Public Relations (CIPR)Dedicated time each week for continued professional developmentRegular professional training and networking opportunitiesOpportunities for international travelPension schemeBUPA Cash PlanCycle to Work SchemePaid break between Christmas and New YearRegular team socialsErgonomic office facilities, bike storage and free tea and coffeeCentral London location close to Southwark station and Borough MarketOpportunity to work on international campaigns across logistics, supply chain and technologyA career in B2B public relations provides the opportunity to develop valuable expertise across communications, media relations, business strategy and client management. Working as a Senior Account Executive across global logistics, supply chain and technology clients can provide particularly strong exposure to industries undergoing significant transformation. For an ambitious Account Executive, this Senior Account Executive position offers a clear opportunity to strengthen your PR expertise, build international experience and develop the skills required to progress towards Account Manager and more senior consultancy positions.....Read more...
Helping create content for our social media channels, website, and email campaigns
Supporting the team with photography, video, and design for our marketing materials
Researching our audience, competitors, and industry trends
Tracking how our campaigns perform and helping pull together simple reports
Getting involved in events, from planning through to being there on the day
Learning how marketing fits into the wider business — sales, customer service, and beyond
Training Outcome:Marketing Executive or Manager Employer Description:NSAR is a not for profit organisation which supports the rail industry to deliver for the future. We provide a link between the industry, training providers and government to deliver the skills and competencies needed for the rail industry.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative....Read more...
Food & Beverage Director - Luxury Lifestyle Hotel, East LondonSalary: NegotiableWe are looking for an exceptional F&B Director to lead the food and beverage operation of a distinctive luxury lifestyle hotel in East London. This is a high-profile leadership role for a commercially astute, guest-focused hospitality professional who understands that great F&B is about far more than service, it is about creating memorable experiences, building destination venues and delivering a strong, sustainable commercial performance.You will take strategic and operational ownership of the hotel's F&B proposition, leading a diverse portfolio of outlets and experiences while playing a key role in shaping the hotel's overall identity and reputation.As F&B Director, you will be responsible for the overall performance, strategy and evolution of the hotel's food and beverage operation. You'll lead from the front, inspiring a talented team and ensuring every touchpoint reflects the standards, personality and ambition of a luxury lifestyle brand.Responsibilities:
Setting and delivering the overall F&B strategy in partnership with the General Manager and senior leadership team.Leading the hotel's restaurant, lounge, bar, events, in-room dining and wider F&B experiences.Driving revenue, profitability and commercial performance across the department.Developing innovative concepts, menus and guest experiences that position the hotel as a genuine East London destination.Building a strong culture of service excellence, creativity, accountability and continuous improvement.Recruiting, developing and retaining high-performing F&B leaders and teams.Working closely with culinary leadership to ensure food quality, consistency and commercial success.Owning budgets, forecasting, labour costs, purchasing and departmental P&L performance.Developing strategic partnerships, activations and collaborations that strengthen the hotel's profile within London's vibrant food, drink and lifestyle scene.Ensuring exceptional guest satisfaction and consistently high operational standards.Working cross-functionally with Sales & Marketing, Rooms, Events and other departments to maximise the hotel's overall commercial performance.
Requirements:
We are looking for a confident and inspiring F&B leader with a strong track record within luxury hotels, lifestyle hospitality, premium restaurants or destination-led F&B businesses.Significant senior-level F&B leadership experience.A proven record of delivering strong commercial and operational results.A genuine passion for food, drink, service, design and contemporary hospitality.Strong financial acumen and experience managing sizeable departmental P&Ls.The ability to develop compelling F&B concepts and turn strategy into commercial reality.Excellent leadership and people-development skills.A sophisticated understanding of the London luxury and lifestyle hospitality market.Energy, creativity and an entrepreneurial mindset.The confidence and credibility to engage with owners, senior stakeholders, operators and industry partners.A hands-on leadership style with the ability to balance strategic thinking with operational detail.....Read more...
Manages the team and resources to deliver tasks within budget and targets, reducing carbon footprint and business costs
Collaborates and builds relationships with stakeholders to identify and support improvement opportunities
Lead and manage the team to ensure the application of equity, diversity, and inclusion principles
Acts as a key holder and opens and secures the sites as appropriate
Supports the development and implementation of sustainable operational plans contributing to projects, initiatives, and their implementation to achieve organisational goals
Sets, monitors, and manages objectives and performance which link to organisational outcomes
Deliver and develop high-quality events and activities
Training:As part of this apprenticeship, the successful candidate will complete the Level 3 Customer Service Specialist Apprenticeship Standard, alongside developing the knowledge, skills and behaviours required to work effectively within a modern library service.
Training will be delivered through a combination of on-the-job learning, workplace coaching, mentor support, self-directed study, and off-the-job training provided by an approved apprenticeship training provider.
The apprentice will work closely with the Library Manager and experienced colleagues, gaining practical experience in the day-to-day operation of library services while applying learning from the apprenticeship programme. The training programme will cover areas including leadership and management skills. Team performance and supervision. Communication and stakeholder management. Customer service excellence. Operational planning and service delivery. Problem-solving and decision-making. Equality, diversity and inclusion. Health and safety responsibilities. Data protection and compliance requirements. Managing resources and budgets. Continuous improvement and organisational performance.
The apprentice will receive regular reviews and progress meetings with both the training provider and workplace mentor to monitor development and ensure learning objectives are achieved. Support will be provided to build confidence in leading colleagues, managing workloads, delivering library events and activities, and contributing to service improvement initiatives.
The role will provide practical experience across a range of library functions, including customer enquiries, stock management, community engagement activities, team leadership, and site operations. The apprentice will also receive training in relevant organisational policies, procedures, and legislation to support effective and compliant service delivery. Throughout the programme, the apprentice will be allocated dedicated learning time in accordance with apprenticeship requirements and will be supported in gathering evidence for their portfolio.
Upon successful completion of the apprenticeship and all assessment requirements, including the End-Point Assessment (EPA), the apprentice will achieve the Level 3 Team Leader/Supervisor Apprenticeship Standard and be equipped with the skills, knowledge and experience required to progress within a leadership role in library and customer-focused services.Training Outcome:Full-time permanent role with Luton Libraries.Employer Description:Active Luton- Luton libraries.Working Hours :Monday - Saturday, working hours TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Use Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)
Adapt existing designs and templates for a wide array of uses
Follow a brief to create new designs for a wide array of uses
Create and prepare print ready files
Understand the design to print process
Understand audiences and how to adapt designs for the target market
Understand brand guidelines and how to follow them
Create audio visual assets for social media and digital campaigns
Research competitors and current design trends and styles
Write basic marketing copy
You will also be learning how to do this:
Engage and respond with audiences through social media, adapting content to respond to evolving circumstances
Monitor user experience to ensure content is focused on maximising engagement
Analyse the differences between audiences using audience segmentation techniques and data
Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns
Use continuing professional development planning to support own current and future training and development needs
Operate effectively within the production workflow to meet production timelines
Training:An apprenticeship for Content Creator includes regular training with a trainer from Havant and South Downs College which will take place in the workplace, who will meet with you around once a month.
At least 20% of your working hours will be spent training or studying.Training Outcome:There may be the opportunity to develop into a permanant role after successful completion of the apprenticeship.Employer Description:The Guildhall Trust (GHT) has established an excellent reputation as one of the South of England’s leading cultural organisations through its flagship venue, Portsmouth Guildhall and its sister venue The White Rock Theatre, Hastings.
Portsmouth Guildhall is a Concert Hall and conferencing centre, which hosts a world class programme of music, comedy, dance, drama and family shows, conferences, meetings and events. The Trust has developed an extensive learning and participation programme and produces and promotes its own events, including Dance Live!, Portsmouth Comic Con and Summer Concerts in the Square.
The White Rock Theatre in Hastings is a large scale, 1055 seat venue, with a large 250 capacity studio. It provides a mixed programme of music, comedy, musicals, pantomime and entertainment. Like the Guildhall, it also has a strong conferencing and meetings offer as well as a successful programme of learning and participation.
You will create assets for both of these venues.Working Hours :Monday - Friday, 9.00am - 5.00pm, 40 hours per week (Some evening/weekend working may be required – time off in lieu will be given).Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Design....Read more...
To assist with all aspects of the planning and delivery of NBID projects, including Norwich Food Week, Wine Week and Cocktail Week, Norwich Christmas Lights and business events
To support other key projects including events, festivals, street entertainment, VisitNorwich and other initiatives
The apprentice will support the wider Norwich BID team in delivering the objectives of the BID Business Plan and creating positive outcomes for businesses, residents and visitors
To assist with stakeholder engagement, including communicating with businesses, partners, suppliers, and community organisations to support successful project delivery
To support project administration and coordination, including maintaining project plans, arranging meetings, preparing documentation, and tracking actions and deadlines
To support with project monitoring and reporting including compiling reports, data, and evidence required by stakeholders, funders, and partner organisations
Maintaining and updating our databases (CRMs), such as ALERT crime system and Vicinity business portal, to support the organisation
Training:Training will be provided with Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 4 Associate Project Manager qualification.
This apprenticeship will take around 18 months to complete with assessments. The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.Training Outcome:After successful completion of the apprenticeship, there is the potential for a permanent position depending on conditions such as performance and business situation.Employer Description:Since 2012, Norwich BID has worked on behalf of local businesses to deliver a varied and comprehensive programme of projects that benefit the city. The organisation is funded, managed and led by those businesses and over the past decade, has delivered work that has had a demonstrably positive impact on people who live and work in Norwich. It represents a city-wide collaboration that continues to make a difference.
Norwich BID’s vision is to drive the sustainable success of Norwich’s business community and to help position the city as one of the most sought-after in the UK. The BID operates as a not-for-profit collective of local organisations working together to deliver the changes they want to see and to support the city’s progress.
All activity and investment undertaken by the BID is carried out on behalf of local businesses to help the city thrive. The organisation delivers a wide programme of work including management of the city’s official destination marketing body, VisitNorwich, as well as Norwich’s talent-attraction and inward-investment brand, Work in Norwich.Working Hours :The core working hours will be 37.5 hours per week, 9am to 5pm, Monday to Friday.Skills: Communication skills,Organisation skills,Logical,Team working,Creative,Initiative....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm. Days TBC.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates 7:30am - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a Level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shift – early and lates 7:30 – 2pm / 2pm – 10pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Support Worker Apprentice, you'll learn how to:
Support adults with learning disabilities to live happy, independent and fulfilling lives.
Encourage people to take part in hobbies, social activities and community events.
Build positive relationships and support individuals to achieve their goals.
Promote independence, confidence and life skills.
Support with personal care where required, always maintaining dignity and respect.
Work as part of a friendly and supportive team.
Training Outcome:After successful completion, can move onto a level 3.Employer Description:At Consensus we’re dedicated to empowering and inspiring people with learning disabilities, autism, and complex needs to embrace the best life has to offer through our residential and supported living services. Working Hours :Shifts: Early and lates, 7:30 - 2:00pm / 2:00pm - 10:00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Meal preparation in line with current menu
Support with special events catering
Checking and ordering stock
Equipment checks
Washing up
Training:
Training will be mainly work based with regular Assessor visits to the setting
You will complete a skills portfolio and submit coursework via an online learning platform
Training Outcome:
May lead to a full-time position upon completion of the apprenticeship
Employer Description:Located within the stunningly beautiful New Forest National Park, Hamptworth golf club offers 18 holes of golf and practice facilities. We are open seven days a week from 8am to 8pm.Working Hours :Working week may vary and may include evening and weekends.
1 hour break.
Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative....Read more...
Fundraising Manager
Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills
Hours: Full time and part time will be considered.
Based at Ampleforth Abbey, Ampleforth, YO62 4EN
Closing date: Monday 17th August
Onsite Interviews: Week commencing 24th August
Benefits
Up to 8% employer-matched pension
Life assurance
Free lunch during working hours
Free on-site parking
20% discount at the Tea room and Abbey Shop
Cycle to Work Scheme
Christmas Closure
Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
Employee Assistance programme
Retail savings platform
50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey
Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support.
The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development.
Main Responsibilities but not limited to:-
Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme.
Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets.
Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes.
Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts.
Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners.
Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints.
Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate.
Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting.
Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development.
Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner.
Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events.
Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement.
Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives.
Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support.
Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy
Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity.
Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues.
Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group.
Experience
You will have:
Experienced fundraiser with 5+ years' experience
Experience of fundraising in a charity context
Experience of managing individual giving campaigns, including regular giving and legacies
Experience of developing and managing fundraising events and campaigns
Proven experience of excellent donor stewardship and managing supporter communications at all levels
Proven experience of working within the charity, and/or faith-based organisations
Effective planning, organisation, and time management
Member of the Chartered Institute of Fundraising (desirable)
Skills and Attributes
You will bring:
Technical
Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels
The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets
Strong influencing, negotiation and communication skills
Effective organisational skills and an ability to manage and meet priorities with varying deadlines
Financially literate with budget-management experience and the ability to track and report on fundraising income
Ability and confidence to present to internal and external audiences
Ability to write engaging, compelling copy for a range of audiences
Experience of using CRM databases for segmentation and reporting to achieve fundraising goals
Excellent Office 365 and IT skills
Strong project management skills, with a track record of delivering multiple projects simultaneously
A strong understanding of fundraising compliance and relevant legislation
Behavioural
Understands and is able to communicate the values of Ampleforth Abbey Trust
An empathy towards the work of the Monastic Community
Personal resilience and ability to respond positively to pressure
An agile, flexible and positive mindset
Creativity, innovation and the ability to think outside the box
Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure
Ability to work independently and collaboratively as part of a team.
Ability to prioritise and manage multiple projects and competing demands simultaneously.
Adaptability and flexibility in a fast-paced environment
Effective planning, organisation and time management
Integrity and diplomacy
Proactive style and work ethic
High professional standards, methodical and diligent, with a high attention to detail
Results-driven and goal-oriented mindset
....Read more...
Warehouse Operations Manager – Leading Equipment Supplier - £40-45K + Benefits My client is a leading equipment supplier with a fantastic reputation for delivering high-quality products and outstanding service to some of the UK’s most prestigious events, exhibitions and venues.They are seeking a Warehouse Operations Manager join their team. The successful Warehouse Operations Manager will take ownership of the day-to-day warehouse operation, ensuring products and equipment are received, stored, picked, dispatched and returned efficiently and safely. This is a hands-on leadership role for someone who thrives in a fast-paced environment where speed, accuracy, organisation and customer service are critical.This is the perfect role for an ambitious Warehouse Operations Manager looking to join an exciting business who can match their ambition and offer genuine career progression opportunities.Responsibilities include:
Lead and manage the day-to-day warehouse operation, ensuring smooth and efficient workflows.Manage, motivate and develop the warehouse team, creating a high-performance and safety-focused culture.Oversee the receipt, storage, picking, packing, loading and dispatch of equipment and products.Coordinate the movement of equipment in and out of the warehouse around busy event and exhibition schedules.Ensure all equipment is accurately checked, maintained, prepared and available when required.Manage stock levels and inventory accuracy, identifying discrepancies and implementing improvements.Work closely with Operations, Logistics, Sales and Project teams to ensure customer requirements are delivered on time.Plan warehouse resources around peaks in demand, ensuring deadlines are consistently achieved.Implement and maintain robust warehouse processes, systems and procedures.Drive continuous improvement across warehouse efficiency, productivity and utilisation.Ensure full compliance withH&S, manual handling, storage and warehouse procedures.Monitor warehouse KPIs and provide regular performance reporting to senior management.Manage relationships with transport and logistics partners where required.Maintain a clean, organised and professional warehouse environment.
The Ideal Warehouse Operations Manager Candidate:
Proven experience managing a warehouse operation and leading a team, ideally within events, exhibitions, equipment hire, logistics, manufacturing or a similar fast-paced environment.Strong organisational and planning skills, with excellent attention to detail.Experience managing stock, inventory and warehouse systems.A hands-on, proactive approach to operational management.Strong leadership and people-management skills.The ability to prioritise effectively and remain calm under pressure.A strong understanding of warehouse health & safety requirements.Excellent communication skills and the ability to work collaboratively across departments.A continuous-improvement mindset with the ability to identify and implement operational efficiencies.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
CRM & Loyalty Manager – Growing Restaurant GroupLocation: Remote (with monthly travel to HO) Salary: £45,000 - £50,000 plus incentivesThe OpportunityThe business has built an incredibly loyal customer following and has a database of more than 150,000 guests. The foundations are there, the brand is loved, and there is no shortage of creative marketing, events or exciting new openings.What they're looking for now is someone to take ownership of that customer data and turn it into meaningful commercial performance.This isn't a role where you'll inherit a fully established CRM function. Instead, you'll have the opportunity to build it. You'll shape the CRM strategy, influence the technology, create the customer journeys and develop a loyalty proposition that genuinely rewards guests and drives repeat visits.You'll work closely with the Marketing team, founders and senior leadership, bringing customer insight into decision-making and helping the business understand its guests better than ever before.The Role
You'll take ownership of the customer database, ensuring guest data is organised, segmented and used effectively to drive engagement and repeat business.Using customer behaviour, spend, visit frequency and location data, you'll develop targeted CRM campaigns that create personalised guest journeys across email, SMS and other digital channels.You'll build automated customer journeys, improve guest retention and create a loyalty strategy that focuses on rewarding loyal customers through experiences, exclusive access and meaningful engagement, rather than relying purely on discounts.Working alongside the Marketing Manager, you'll ensure campaigns surrounding new openings, product launches, events and seasonal activity reach the right audiences and deliver measurable results.You'll continually review the existing technology stack, identifying opportunities to improve systems, integrations and reporting while ensuring the business has the tools it needs to scale.You'll analyse campaign performance and customer behaviour, providing clear insight into what is driving repeat visits, increasing guest lifetime value and improving commercial performance.
About You
You'll already be working within CRM, Loyalty or Customer Marketing in the hospitality sector.You'll understand how customer data can be used to drive commercial performance and improve guest retention.You'll have experience using CRM platforms and be confident reviewing different technologies and recommending improvements where appropriate.You're commercially minded, analytical and naturally curious, enjoying turning data into practical actions that deliver results.You'll be comfortable working in an entrepreneurial, founder-led environment where ideas move quickly, and you'll have the opportunity to shape the direction of the function.Most importantly, you'll be excited by the opportunity to build something rather than simply maintain it.
Interested?I'd love to tell you more about the business and the opportunity. If you'd like a confidential conversation, please get in touch.Kate@corecruitment.com....Read more...
CRM & Loyalty Manager – Growing Restaurant GroupLocation: Remote (with monthly travel to HO) Salary: £45,000 - £50,000 plus incentivesThe OpportunityThe business has built an incredibly loyal customer following and has a database of more than 150,000 guests. The foundations are there, the brand is loved, and there is no shortage of creative marketing, events or exciting new openings.What they're looking for now is someone to take ownership of that customer data and turn it into meaningful commercial performance.This isn't a role where you'll inherit a fully established CRM function. Instead, you'll have the opportunity to build it. You'll shape the CRM strategy, influence the technology, create the customer journeys and develop a loyalty proposition that genuinely rewards guests and drives repeat visits.You'll work closely with the Marketing team, founders and senior leadership, bringing customer insight into decision-making and helping the business understand its guests better than ever before.The Role
You'll take ownership of the customer database, ensuring guest data is organised, segmented and used effectively to drive engagement and repeat business.Using customer behaviour, spend, visit frequency and location data, you'll develop targeted CRM campaigns that create personalised guest journeys across email, SMS and other digital channels.You'll build automated customer journeys, improve guest retention and create a loyalty strategy that focuses on rewarding loyal customers through experiences, exclusive access and meaningful engagement, rather than relying purely on discounts.Working alongside the Marketing Manager, you'll ensure campaigns surrounding new openings, product launches, events and seasonal activity reach the right audiences and deliver measurable results.You'll continually review the existing technology stack, identifying opportunities to improve systems, integrations and reporting while ensuring the business has the tools it needs to scale.You'll analyse campaign performance and customer behaviour, providing clear insight into what is driving repeat visits, increasing guest lifetime value and improving commercial performance.
About You
You'll already be working within CRM, Loyalty or Customer Marketing in the hospitality sector.You'll understand how customer data can be used to drive commercial performance and improve guest retention.You'll have experience using CRM platforms and be confident reviewing different technologies and recommending improvements where appropriate.You're commercially minded, analytical and naturally curious, enjoying turning data into practical actions that deliver results.You'll be comfortable working in an entrepreneurial, founder-led environment where ideas move quickly, and you'll have the opportunity to shape the direction of the function.Most importantly, you'll be excited by the opportunity to build something rather than simply maintain it.
Interested?I'd love to tell you more about the business and the opportunity. If you'd like a confidential conversation, please get in touch.Kate@corecruitment.com....Read more...