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Sales Admin Apprentice
Sales Admin Apprentice at R&M Electrical Group Ltd. Employed directly by R&M Electrical Group Ltd. Southampton SO14 5JP. NMW appropriate to your age. Hours - to be confirmed at the interview. Start date: September. Main responsibilities to include (but not limited to): Responsibilities: Performing a variety of administrative, logistical, and assistant-type duties, while supporting other team members for optimal productivity Supporting the team on all aspects of the sales process through quotes, orders, receipts and despatch in order to provide a high level of customer support to new and existing customers General administrative support including: answering the phones, filing and dealing with e-mails Keeping the stores area in an acceptable condition and always acting in compliance with the group's health and safety, environmental and quality management systems Other Duties: Undertaking any other duties that are within the skill and capability of the individual as directed by the manager or other designated supervisors All tasks to be performed in compliance with the group's health and safety and quality control systems, as well as any other applicable management systems and best practices implemented by R&M Electrical Group R&M Electrical Group Ltd was formed in 1987, based out of a small industrial unit in Southampton (UK). Our focus was on electrical distribution to local businesses. We’ve experienced considerable growth over the past three decades. We now employ over 330 people in over 24 locations worldwide, catering to multiple markets. We partner with an extensive network of quality and trusted electrical manufacturers across the globe. Having access to such a diverse product range, which often exceeds safety standards, means that we can provide solutions for all electrical needs.We supply the complete scope of electrical products from cables to lighting, containment, and much more. Our electrical knowledge, coupled with extensive supply chain management expertise, also extends to bespoke solutions, major project delivery, export management, MRO supply contracts, and value-added engineered solutions.In 2021, R&M Electrical joined the Niedax Group , meaning our family is now bigger, with a collective 65+ locations across the globe. We pride ourselves on providing our clients with tailored supply solutions that lower their supply chain costs and increase efficiency, making electrical product supply and installation better, smarter, and safer.Training:Completing a Level 2/3 Customer Service Apprenticeship Standard consisting of: Knowledge and competence qualification in Customer Service Level 2/3 Functional Skills in maths and English if required End-Point Assessment (EPA) - final test and observation The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on-and-off-the-job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Sales Team Member.Sales Rep.Employer Description:EDA Learning and Development are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Thursday 8.00am - 5.00pm and Friday 8.00am - 4.00pm with 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
DESPATCH & FINISHED GOODS INVENTORY OPERATOR
Despatch & Finished Goods Inventory Operator Location: Plymouth Salary: £26,664 – £27,570 per annum Job Type: Permanent, Full-Time About the Role We are seeking a reliable and detail-oriented Despatch & Finished Goods Inventory Operator to join a well-established engineering manufacturing client. This is a hands-on role responsible for safely packing, handling, and despatching finished goods, while maintaining accurate stock levels and supporting wider warehouse operations. You will play a key part in ensuring products are prepared and delivered in line with customer requirements, quality standards, and health & safety regulations. Working Hours Monday to Thursday: 08:00 – 16:30 Friday: 08:00 – 15:30 37.5 hours per week Key Responsibilities Maintain a safe working environment, adhering to Environmental, Health & Safety standards Pick, pack, and prepare customer orders accurately and securely for transport Load and unload goods using warehouse equipment including overhead cranes, forklifts, and side loaders Manage finished goods inventory within designated storage areas Carry out stock audits and ensure accurate stock rotation Record stock movements using internal IT systems Complete shipping documentation with a high level of accuracy Operate warehouse machinery safely and efficiently Communicate effectively with internal teams and external stakeholders Support Goods Inwards and Stores operations when required Contribute to continuous improvement initiatives including Lean and 5S Essential Requirements Previous experience in an engineering or manufacturing environment Experience in Stores or Despatch operations (highly desirable) Minimum of 5 GCSEs (or equivalent) including English and Maths (Grade C or above) Ability and physical capability to operate overhead cranes and forklifts (training provided) Strong commitment to health and safety practices Good IT skills, including Microsoft Office Excellent attention to detail and accuracy Strong organisational and problem-solving skills Ability to work independently and as part of a team Flexible and adaptable with a proactive approach Reliable with excellent attendance and timekeeping Additional Requirements Willingness to work occasional overtime when required Ability to pass a company medical and drug & alcohol (hair follicle) test What’s on Offer Competitive hourly rate with annual salary up to £27,570 Stable, permanent employment Full training provided on specialist equipment Opportunity to develop skills within a reputable manufacturing environment Interested? Contact Chris Henry on 01803 840 844 or email chris.henry@mego.co.uk to find out more or apply today! Mego Employment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary staffing. ....Read more...
Machinist Apprentice
This role will include: Learning to carry out machine setting activities in accordance with Health & Safety regulations and company procedures, including the use of guard cards and oil cards Assisting with the setup and operation of progression and single-operation presses to produce quality components Conducting quality checks and completing all required production and quality documentation Learning and applying best practice setting techniques, including SMED principles Supporting the maintenance of customer and company quality standards at all times Ensuring operators understand job requirements, gauging procedures, and Kaptur documentation when working on new setups Carrying out daily TPM checks on associated equipment and reporting any issues identified Assisting with the upkeep of machinery and reporting faults promptly to the Engineering Director, Maintenance Team, or relevant supervisor Learning to accurately record tooling and maintenance activities within the MaintainX system Supporting weekly inspections of oils, greases, spill kits, and other consumables, ensuring replenishment requirements are reported Identifying and reporting health, safety, environmental, and quality concerns, while adhering to company policies and procedures Contributing to continuous improvement initiatives and workplace layout improvements within the production area Supporting Engineering and New Project teams with the introduction of new products and processes Communicating effectively with colleagues, supervisors, and other departments to ensure the smooth flow of information Assisting the Maintenance Team with maintenance activities when required Looking for opportunities to improve production rates and supporting the implementation of improvement ideas Operating forklift trucks and ancillary equipment where trained and authorised Undertaking training on new equipment and sharing knowledge with team members where appropriate Providing support to other departments, including Quality, Production, Welding, and Logistics, when required Training: This is a Level 3 Machining apprenticeship, delivered over a 37 month period The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 2 and a half days per week for the first 14 month Training Outcome: Upon successful completion of this apprenticeship, there will be a full-time position available at the company Employer Description:Originally established in 1955 Metal Assemblies now operates out of 75,000 square foot of manufacturing space and employs over 130 people to produce stampings and assemblies for our customers who predominantly serve the automotive industry. About 25% of our production is exported to Europe as well further afield to places like Mexico, Brazil, Turkey and Japan. Metal Assemblies works closely with its customer base and offers extensive support at all stages of a project. Our technical competency means that we are able to offer design review and feasibility advice to our customers across a range of processes often reducing the complexity of a product or process leading to lower production costs. Continued investment at Metal Assemblies means that by utilising the most modern equipment we remain competitive in a very demanding environment. This can be seen not just in the presses and machine tools that we use to produce the parts we supply, but also in the latest scanning techniques that we employ in our quality department and the bespoke manufacturing computer system used to support our manufacturing processes from concept to despatch. Metal Assemblies enjoys the support of a wide range of suppliers, many of whom have worked with us for several years. This enables us to offer support processes like painting, plating, heat treatment, toolmaking and prototype manufacture in tandem with our own comprehensive capabilities. In an ever changing world where the environment and ethical standards play more and more of a role when selecting a supplier Metal Assemblies continues to adapt its practices and processes to fully conform to modern expectations. Metal Assemblies continues to grow by offering a reliable, flexible and friendly service to all of our customer.Working Hours :Monday - Thursday, 7.30am - 4.30pm and Friday, 7.30am - 12.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Interest in engineering,Problem Solving,Punctual,Enthusiastic ....Read more...
Apprentice Training Coordinator (Uppingham School)
Responsibilities Training Planning & Calendar Management Own and manage the school’s central training calendar, ensuring all activity is planned and visible Schedule sessions, book venues, and coordinate required resources Manage invitations, attendance lists, and communications to participants Work with departments to ensure training needs are captured and scheduled appropriately Ensure training delivery aligns with key organisational cycles (e.g. onboarding, compliance cycles) Build strong relationships with internal and external training providers Training Delivery & Facilitation Support the delivery of training sessions Provide assistance with the design and preparation of training materials, including presentations, handouts, and resources to ensure consistency Be the first point of contact for welcome and induction/onboarding training Training Systems & Data Management (HRIS-Focused) Maintain accurate training records Track and monitor mandatory and role-specific training completion Produce reports on attendance, completion rates, and outstanding training requirements Support the development of system-based training workflows and tracking processes Ensure data accuracy through regular checks, reconciliations, and updates Contribute to improving how training data is captured, reported, and used Stakeholder Coordination Act as a central point of coordination for training activities across the School Liaise with internal stakeholders (academic CPD lead, department leads, managers) to organise training delivery Coordinate with external providers where required Ensure clear and timely communication with all participants and stakeholders Support departments in understanding their training obligations and schedules Administration & Operational Delivery Manage all training-related administration with a high level of accuracy and organisation Track attendance, manage registers, and ensure records are complete Collect and collate feedback from training sessions Support the evaluation of training effectiveness and continuous improvement Ensure all processes are delivered consistently and in line with agreed standards Process & Continuous Improvement Support the development and documentation of standardised training processes and procedures Identify opportunities to improve efficiency (e.g. streamlining scheduling, improving communications, reducing manual processes) Contribute to building a structured, scalable training function Support wider People projects relating to learning and development Note This Role Definition is not an exhaustive list of what may be expected of you in the role. It is non contractual and may be amended by the School from time to time. Colleagues are required to comply with all of Uppingham School’s Health, Safety and Environmental policies.Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Potential for a full-time role on completion. Employer Description:Uppingham School, founded in 1584, is a leading co-educational independent boarding school which runs 24/7 in term-time. It has a strong academic profile and excellent pastoral care with an international reputation, and state-of-the-art science, sports and music facilities. Its c. 800 pupils, aged 11-18, are accommodated in 15 boarding houses, taught by over 20 academic departments,and participate in numerous extra-curricular activities such as sports, music, and drama. The academic programme is supported by business units responsible for marketing, estates, finance, HR, IT, operations (catering, cleaning, and procurement), health and safety, and the School’s trading subsidiary. The School employs c. 550 staff. Uppingham is committed to Equality, Diversity and Inclusion and welcomes applications from anyone who feels they could fulfil the role. Working Hours :Days and shifts to be confirmed.Skills: Confident and engaging,Professional in delivery,Proactive and highly organised,Reliable and consistent,Positive,Customer focused approach ....Read more...
NPD & Regulatory Manager
Transform your regulatory expertise into innovative product success with this NPD & Regulatory Manager role at a leading natural beauty brandStep into the exciting world of global beauty innovation where regulatory precision meets creative product development. Join one of the UK's fastest-growing natural beauty companies as they expand their sustainable product portfolio across 30+ countries and continue their remarkable journey from startup to £8 million turnover.About The CompanyThis dynamic beauty business has revolutionised the natural skincare market with their iconic balm products, now available in major retailers worldwide. Their expanding product range includes balms, haircare, and premium gift sets, all developed with unwavering commitment to sustainability - featuring 100% recyclable packaging and ethically sourced, cruelty-free ingredients. As a PETA-approved brand that champions integrity and supports both UK and international charities, this company represents the future of responsible beauty business.Your Role as NPD & Regulatory ManagerThis pivotal hybrid position combines strategic regulatory oversight with hands-on product innovation. You'll be the bridge between creative vision and compliance reality, ensuring every product meets international standards while maintaining the brand's commitment to natural, sustainable beauty. Working from their South London office four days a week (9-5) with flexible Friday remote working (9-4), you'll report directly to the Head of Product.Your Key Responsibilities:Product Innovation LeadershipDrive complete NPD project lifecycles from initial concept through to successful market launchCollaborate with Marketing, Design, and Operations teams to deliver on-brand products within tight timelinesTransform market trends and consumer research into commercially viable product conceptsPartner with suppliers and laboratories to develop formulations that align with sustainability valuesOversee primary and secondary packaging development ensuring functionality and brand consistencyManage critical path timelines for all NPD projectsRegulatory ExcellenceEnsure comprehensive compliance with cosmetic regulations across UK, EU, US, and international marketsManage Product Information Files (PIFs), Cosmetic Product Safety Reports (CPSRs), and labelling complianceHandle product registrations across relevant portals including CPNP and SCPNMonitor regulatory changes and advise on potential impacts to existing product rangesCoordinate with external regulatory bodies and specialist consultantsProcess OptimisationMaintain and enhance documentation systems, project trackers, and critical path schedulesLead continuous improvement initiatives across NPD and regulatory processesSpearhead problem-solving during development phases and post-launch challengesManage EPD regulatory changes and artwork updatesEssential Requirements:Minimum 2+ years' experience in NPD and/or regulatory roles within cosmetics, skincare, or personal care sectorsStrong working knowledge of UK/EU/US cosmetic regulations and compliance frameworksExceptional project management and organisational capabilitiesDetail-oriented approach with strong problem-solving mindsetProven ability to manage multiple overlapping project timelinesExcellent interpersonal and communication skills for cross-department collaborationGenuine passion for sustainable beauty products and brand valuesWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key Benefits:Competitive salary package based on experienceFlexible hybrid working arrangements with Friday remote workingOpportunity to shape the future of a rapidly growing international beauty brandProfessional development opportunities within the sustainable beauty sectorBe part of a values-driven company that prioritises ethical business practicesDirect impact on global product launches and market expansionWhy Choose a Career in Beauty Innovation?The sustainable beauty sector continues to experience unprecedented growth, with consumers increasingly demanding products that combine efficacy with environmental responsibility. This role offers exceptional opportunities to develop expertise in international regulatory frameworks while contributing to innovative product development that makes a positive impact. You'll be positioned at the forefront of an industry that's reshaping how we think about beauty, sustainability, and global business success.This exciting NPD & Regulatory Manager opportunity is brought to you by The Opportunity Hub UK - connecting ambitious professionals with career-defining roles in the beauty and personal care sector. ....Read more...
Mechanical Engineer
JOB DESCRIPTION Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects. GENERAL PURPOSE OF THE JOB: The Mechanical Engineer provides engineering support to the assigned program and/or area to ensure the product is processed in accordance with customer and division quality requirements while maintaining production flow. Charged with developing and maintaining systems to ensure that all products manufactured by the plant meet customer specifications and achieve superior and reliability levels. Responsible for investigating and implementing new process technology at the plant. The Mechanical Engineer is responsible for maintaining, upgrading, and optimizing the plant. This position is responsible for influencing the development of preventative maintenance programs at the facility and will have a significant role in capital improvement plans while assisting in work area design, plant layout, visual control and metric implementation, material flow, process tracking, and communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of the finished product. Participate in plant metric reporting. Coordinate quality control objectives and activities as detailed in the facility site plan to resolve any production problems that may occur, maximize product consistency, and minimize cost. Prepare estimates of production costs and production progress reports for management. Design measurement and control systems for chemical plants based on data collected in laboratory experiments and in pilot plant operations. Use SAP to monitor production/business functions. Provides engineering expertise for all operations in the plant. Must be the subject matter expert regarding all manufacturing equipment and processes at the plant. Recommend modifications to current processes and equipment; document and follow up with process engineers responsible for the modifications. Works with the plant engineers and maintenance to influence the direction of preventative maintenance best practices. Support a high-performance results-oriented culture and maintain high standards of safety and compliance. Provide technical and operational leadership for equipment and facility maintenance and improvements. Deliver disciplined project management and product development assistance. Regular review of batch first pass yield, production quality, distressed, obsolete, scrap, and returned material. Troubleshoot and implement repeatability best practices. Assist in the identification of capital requirements for the facilities' annual capital plans and budgets. Lead investigations into equipment failures, difficulties, and deficiencies. Interface with leadership, operators, and maintenance to ensure continuous improvement and continuous production. Develop and streamline their critical metrics and assist when necessary. Assist in the development of site metrics and KPI's Implementation and continued support of PIE. Perform a job in accordance with all Tremco safety policies and procedures. Perform other duties, as assigned. EDUCATION REQUIREMENTS: Bachelor's degree (B. S.) in mechanical or electrical engineering. EDUCATION REQUIREMENTS: 6+ Years' experience performing Engineering duties/responsibilities in a Manufacturing Environment preferred. Continuous web process and batch process equipment experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Create standard work instructions/SOPs. Demonstrate knowledge of arithmetic, statistics, continuous improvement concepts, ISO procedures, and their applications. Apply Excel, Word, and SAP applications to daily job responsibilities. Become knowledgeable of safety, environmental, ISO, and workplace regulations in the plant. Manage multiple priorities and make decisions on the most critical to keep the project moving forward. Communicate technical concepts proficiently both verbally and in written form related to product usage, competitive product analysis, product specifications, product repairs, and problems, etc. Possess strong problem-solving skills and employ a solutions-oriented approach. Bring a self-motivated and team player mindset. Exhibit strong organizational skills. Work in a manufacturing environment. Exemplify team leadership skills. Build relationships with all levels of the plant. BENEFITS: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Apprentice Production Operative
During your apprenticeship, you will be supported to: Understand production processes from raw materials to finished goods Operate production and packing machinery safely and efficiently Follow food safety, quality and hygiene standards (e.g. GMP, BRC) Work as part of a team to meet production targets Identify and support continuous improvement opportunities Develop problem-solving and communication skills KEY RESPONSIBILITIES: Learning & Development: Actively participate in your apprenticeship training programme Complete all required coursework, assessments and on-the-job training Work with your mentor/supervisor to develop your skills Take ownership of your learning and development Production Support: Assist in the safe operation of production and packing lines Follow standard operating procedures and work instructions Support set-up, changeovers and basic machine checks Help ensure production runs efficiently and to schedule Quality & Food Safety: Follow all food safety and quality standards at all times Maintain excellent hygiene and GMP standards Report any quality or safety concerns immediately Support audits and inspections where required Health & Safety: Work safely at all times in line with company policies Use equipment and PPE correctly Report hazards, near misses or incidents Participate in safety training and briefings Team Working: Work collaboratively with colleagues across Production, Quality and Engineering Communicate clearly with team members and supervisors Show a positive attitude and willingness to learn CAFEA UK VALUES: Vision: To be the most passionate coffee company, helping to build a better tomorrow Mission: Using our expertise, innovation and insight to delight our customers, consumers and colleagues Values: We do the right thing. We act with Passion, Integrity, Innovation and Care You will be expected to demonstrate these values in your daily work and development SUSTAINABILITY: The post holder is expected to support Cafea UK’s sustainability commitments, including ethical sourcing, environmental responsibility, carbon reduction, and protection of human rights across our supply chain. HEALTH AND SAFETY: The post holder is expected to follow and support health and safety practices within their working area. They must comply with all relevant Health and Safety policies, procedures and legislation, and report any hazards, near misses or incidents in line with company processes. FOOD SAFETY, QUALITY AND CULTURE: The postholder is responsible for ensuring that the production of goods, adheres to product safety, legality, authenticity, integrity and quality standards. EQUALITY, DIVERSITY AND INCLUSION: Cafea UK is committed to creating an inclusive workplace where diversity is valued. We welcome applications from all backgrounds and ensure fair and equitable treatment throughout our recruitment process. VARIATION TO DUTIES: This job description outlines the main duties of the role. It is not an exhaustive list and may be reviewed and amended to reflect business needs.Training:Lean Manufacturing Operative Level 2. On site delivery for first 3 months at SG6 1NW. The remainder of the programme will be hybrid of online and face to face at Cafea UK.Training Outcome:On the successful completion of your apprenticeship, we would look to offer full-time employment. Employer Description:As a leading producer of instant coffee, we look with pride on the over 100 year history of the Cafea family business. Every single one of our products is packed with tradition, experience, care and conscience. Today Cafea UK offers a full range of coffee and chocolate products in a huge range of varieties and pack formats. Our people are the heart of our business. We are committed to creating a diverse, welcoming culture within a safe working environment. At the core of our business strategy is our commitment to support our employees to be the best that they can be. From our Bedfordshire factory, every day we work together to deliver the best coffee. It starts with the experts who source the best beans from the best farmers. Then to our dedicated crew who produce the perfect coffee to match your private label requirements.Working Hours :Monday to Friday 8am to 4pmSkills: Communication skills,Number skills,Team working,Positive Attitude,Reliable,Literacy skills ....Read more...
Engineering Apprentice (Level 6)
Work safely and professionally in a fast-paced manufacturing environment, following Health & Safety, Environmental and Quality standards Develop safe working practices, including electrical safety, safe isolation, permit systems and machine safety principles Get hands-on with automated manufacturing equipment and associated control systems Support engineers to maintain, fault-find and troubleshoot production machinery Use engineering tools, test equipment and diagnostic instruments to diagnose problems Learn to read engineering drawings, electrical schematics and technical documentation Build your understanding of electrical circuits, sensors, actuators, drives and industrial control components Develop knowledge of PLC architecture, industrial networks and automation principles Assist with fault-finding on automated manufacturing equipment. Support maintenance and troubleshooting of PLC-controlled machinery Help diagnose electrical, control and automation system faults Learn PLC programming principles and software development techniques Support robot operation, maintenance and basic programming activities Assist with commissioning and validation of automation equipment Take part in machine modifications and continuous improvement projects Learn about industrial communication protocols such as Ethernet/IP, Profinet, Profibus and CC-Link Support machine safety verification activities, including interlocks, light curtains, safety relays and safety PLC systems Develop competence in servo drives, motion control systems and machine vision technologies Help collect data, monitor performance and support reliability improvements Work under supervision to develop, modify and optimise PLC programs Diagnose and help rectify complex automation, control system and robotics faults Take part in robot programming, integration and optimisation activities Support the specification, design and implementation of automation projects Help install and commission new manufacturing equipment Develop HMI systems, operator interfaces and production monitoring solutions Support the integration of industrial networks and communication systems Contribute to capital projects involving automation, controls and robotics Carry out structured root cause analysis and help develop corrective actions for recurring equipment failures Analyse production and machine performance data to identify opportunities for improvement Assist in creating technical documentation, standards and engineering procedures Support cybersecurity and network integrity of industrial control systems Provide technical support and guidance to production teams and maintenance personnel Training: The apprentice will train through a combination of workplace learning and academic study They will develop practical skills and knowledge by working on real engineering projects with their employer, supported by experienced engineers This hands-on experience is complemented by structured academic learning Year 1: Foundation Degree Level 4 (1 day per week) plus Foundation Competence Level 2 (2?3 days per week)- 3 days total per week Year 2: Foundation Degree Level 5 (1 day per week Years 3 and 4: Top-up degree delivered at Birmingham City University (1 day per week) Workplace Learning: Alongside academic study, the apprentice will gain practical experience by working on real engineering projects within the workplace, supported by experienced engineers Delivery Method: Years 1 and 2: Day release at James Watt College Years 3 and 4: Day release at Birmingham City University Ongoing workplace learning with employer This blended approach ensures the apprentice gains both valuable industry experience and a strong theoretical understanding of control systems engineering, progressing from foundation level to a top-up degree.Training Outcome:Successful completion of this apprenticeship is expected to prepare you for progression into roles such as Automation Engineer, Controls Engineer, Robotics Engineer, Manufacturing Systems Engineer or Reliability Engineer.Employer Description:SALTS Healthcare Limited is one of the UK's oldest family-owned healthcare companies, with a heritage dating back over 300 years. Based in Aston, Birmingham, the company is an internationally recognised manufacturer of medical devices specialising in stoma care products and services. SALTS Healthcare is committed to its vision of "Caring, Listening and Innovating to Improve Lives" and is dedicated to delivering high-quality products, exceptional customer support, and continuous innovation. The company values the development of its employees, investing in learning and professional growth, making it an excellent environment for apprentices seeking to build skills, gain valuable industry experience, and contribute to improving the lives of patients worldwide.Working Hours :Monday to Friday- Hours to be flexible to suit business needs.Skills: Analytical skills,Attention to detail,Communication skills,Logical,Number skills,Organisation skills,Problem solving skills,Team working ....Read more...
Apprentice People (HR) Coordinator (Uppingham School)
To develop the skills and knowledge required to manage day-to-day people queries and provide People Operations advice, supporting a broad range of HR activities across the employee lifecycle, from transactional processes to advisory support, while assisting in the effective management of the HR Information System (HRIS). HRIS Development, Maintenance & Optimisation Support the ongoing build and configuration of the HRIS (iTrent), including modules such as employee records, absence, onboarding, and training Assist in system testing, data migration, and validation activities during HRIS development phases Maintain high-quality data through regular audits, reconciliations, and error correction Support the creation and maintenance of standardised workflows (e.g. onboarding, contract changes, approvals) Participate in monthly routine and ad hoc data reports (e.g. headcount, absence trends, compliance tracking) Identify opportunities to improve system use, reduce manual processes, and enhance reporting capability Maintain clear process guidance and user documentation for HRIS activities Data Integrity & Compliance Maintain people data, ensuring all records are accurate, complete, and up to date Maintain the Single Central Register (SCR) in line with statutory safeguarding requirements Ensure all data is handled in accordance with GDPR and School data protection policies Audit employee files (digital and paper) to ensure they are complete and inspection-ready Support internal and external audits by preparing and validating required data People Operations Delivery Provide consistent administrative support across the full employee lifecycle: -Onboarding: contracts, pre-employment checks, system setup -In-life changes: promotions, pay changes, contract amendments -Offboarding: leavers processing, exit documentation, system updates Undertake safer recruitment checks including references and DBS Monitor and support People Partners manage key operational timelines (probation reviews, appraisal cycles, contract renewals) Support payroll processes through the accurate and timely submission of data changes Manage and triage the People inbox, ensuring queries are responded to or escalated appropriately Process & Workflow Management Execute repeatable administrative processes with consistency, accuracy, and efficiency Support the documentation and continuous improvement of standard operating procedures (SOPs) Identify inefficiencies or duplication in processes and propose improvements Support the transition from manual to system-led processes across the People function Ensure all processes are delivered to a high standard and within agreed timelines General Support Provide first-line support to staff queries, ensuring a professional and helpful service Support People projects (e.g. HRIS updates and upgrades, policy rollouts, reporting improvements) Work collaboratively with Payroll, Finance, and departmental stakeholders Note This Role Definition is not an exhaustive list of what may be expected of you in the role. It is noncontractual and may be amended by the School from time to time. Colleagues are required to comply with all of Uppingham School’s Health, Safety and Environmental policies.Training:BPP apprenticeship training programmes aredelivered virtually by our fully qualified and industry-experienced trainingteam. Using their expert knowledge, we’ve purposefully built our programmesaround the real-world use of modern technology, so that the skills we createcan be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help andguidance from a dedicated team who are there to ensure they get the most fromtheir work experience.Training Outcome:Potential for a full time role on completion.Employer Description:Uppingham School, founded in 1584, is a leading co-educational independent boarding school whichruns 24/7 in term-time. It has a strong academic profile and excellent pastoral care with an international reputation, and state-of-the-art science, sports and music facilities. Its c. 800 pupils, aged 11-18, areaccommodated in 15 boarding houses, taught by over 20 academic departments, and participate in numerous extra-curricular activities such as sports, music, and drama. Theacademic programme is supported by business units responsible for marketing, estates, finance, HR, IT, operations (catering, cleaning, and procurement), health and safety, and the School’s trading subsidiary. The School employs c. 550 staff. Uppingham is committed to Equality, Diversity and Inclusion and welcomes applications from anyone who feels they could fulfil the role. Working Hours :Days and shifts to be confirmed.Skills: Methodical,Structured,Disciplined approach to work,Curious and proactive,Discreet and trustworthy,Resilient,Able to work at pace ....Read more...
Technical Partner - Heat pumps
Role Climate17 have partnered exclusively with a growing, independent plumbing and heating business based in Dorset with an excellent local reputation and a growing demand for renewable heating solutions. As the market for low-carbon heating continues to expand, they are seeking an experienced and ambitious Heat pump professional to join the business as a Technical Partner, leading and developing the company’s Air Source Heat Pump division. This is a unique opportunity for a commercially minded, technical expert who can work alongside the Managing Director to help shape the future of the business, build a successful renewable heating department, and play a key role in the company's long-term growth. Responsibilities As Technical Partner, you will take ownership of all aspects of our heat pump projects, from initial customer enquiry through to design, installation oversight, commissioning, compliance, and aftercare. You will be responsible for ensuring technical excellence, maintaining MCS standards, supporting business development, and creating efficient systems and processes as the department grows. Initially, the role will be highly hands-on, combining business development, technical design, surveying, customer management and project delivery. As the renewable side of the business expands, your focus will increasingly shift towards team leadership, operational management, and strategic growth. Take steps to proactively gain more project leads as well as responding to and qualifying incoming enquiries.Conduct customer consultations and explain proposed solutions.Conduct site surveys for Air Source Heat Pump installations.Complete room-by-room heat loss calculations and system sizing.Design efficient, compliant heating systems to MCS and manufacturer standards.Produce accurate and professional quotations and technical proposals.Undertake air conditioning surveys and quotations where experience permits.Convert leads into confirmed projects through professional and knowledgeable advice.Manage customers throughout the project lifecycle, ensuring a high level of communication and customer satisfaction.Plan and coordinate installations from inception to completion.Order materials and liaise with suppliers to ensure smooth project delivery.Ensure all projects meet MCS, Building Regulations, and manufacturer requirementsMaintain accurate project records and technical documentation.Work closely with installation engineers and subcontractors.Support installation activities where required, particularly during the early stages of department growth.Maintain quality control standards across all projects.Complete MCS documentation and warranty registrations.Maintain accurate project records and technical documentation.Learn and utilise company systems, including Spruce and other operational software.Work closely with the Managing Director to develop the renewable heating division.Contribute to business strategy, systems, and operational improvements.Support recruitment, mentoring, and development of future heat pump installation teams.Identify opportunities to expand renewable services and increase market share. Requirements 4+ years’ experience in Air Source Heat Pump surveying, design, and installation.Relevant plumbing/heating qualifications (NVQ Level 2/3, City & Guilds or equivalent) MCS experience and knowledge of current compliance requirements.BPEC ASHP qualification in design, installation and maintenance (desirable)Good commercial acumen (desirable)Unvented G3 certification (desirable)Strong understanding of heat loss calculations and system design principles.Excellent customer-facing and communication skills.Ability to manage multiple projects simultaneously.Strong organisational and problem-solving abilities.Passion for renewable heating and delivering high-quality work.Experience using heat pump design software and CRM/project management systems.Air conditioning design or installation experience.Experience managing engineers, subcontractors, or installation teams.Relevant plumbing, heating, gas, or renewable energy qualifications.Full UK driving licence. Location: Bournemouth + regional travel About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
CRM & Retention Manager
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles. ....Read more...
Manager, Contract Administration
JOB DESCRIPTION Responsible for execution and performance of the contract review and administration process. Ensures contracts are reviewed, processed, and executed accurately and on time. Manages daily workflow and Contract Administration staff. Accountable for contract review output, including throughput and quality, and supports identification and escalation of contract-related risks in alignment with defined review standards and escalation protocols. Serves as primary escalation point for day-to-day contract issues and partners with Sr. Manager on complex, high-risk, or non-standard matters. Responsible for execution and performance of the contract review and administration process. Ensures contracts are reviewed, processed, and executed accurately and on time. Manages daily workflow and Contract Administration staff. Essential Functions Process Ownership Manages the contract review process, and identified related support functions, from intake through execution Ensures adherence to established review standards, documentation requirements, and controls Maintains consistent and auditable processes in alignment with internal controls Identifies process issues, risks, and bottlenecks; implements corrective actions within established processes, or suggests changes/new, and escalates to Sr. Manager for review Execution Oversight Manages daily workflow, workload distribution, and turnaround times Ensures contracts, prequalifications, and submittals are reviewed and processed accurately and on time Supports execution as needed to maintain service levels and quality Maintains consistency in review approach across team members Makes execution-level decisions related to contract review prioritization, completeness, and readiness for processing Performs additional Contract Administration duties as needed to support team workload People Leadership Directly manages Contract Administration staff, including hiring, onboarding, and performance management Provides ongoing coaching, feedback, and guidance Develops team capability in contract review processes and documentation standards Supports employee development and progression Risk Management & Escalation Serves as a primary escalation point for day-to-day contract issues Identifies and escalates complex, high-risk, or non-standard contract matters to Sr. Manager for review and resolution Partners with Sr. Manager, Legal, Sales, and Finance to resolve contract issues Supports identification and mitigation of contract-related risks Cross-Functional Partnership Serves as a primary point of contact for contract review functions with Sales and internal partners Ensures execution aligns with established review processes and business requirements Communicates requirements and expectations across functions Continuous Improvement Maintains contract review and related workflows, documentation, and controls Identifies improvement opportunities and supports process and system enhancements Partners with Sr. Manager on process updates and scalability initiatives Promotes efficiency and consistency across contract administration Other duties and projects, as assigned. Minimum Requirements Bachelor's degree in Business, Legal Studies, or related field 6-8 years of progressive experience in contract administration or related operational roles 3+ years of direct people leadership experience Demonstrated experience managing third-party paper agreement, high-volume, deadline-driven workflows Commitment to customer service excellence - consistently performs duties to standard with a focus on building and maintaining relationships. Strong judgment, decision-making, and communication skills Experience partnering with Sales, Legal, Risk, Finance Preferred Requirements Prior experience working in Construction, with and for General Contractors, or as a large Subcontractor Certified Commercial Contracts Manager (CCCM), Federal (CFCM), Professional (CPCM), or similar Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred. Working knowledge of contractor insurance requirements, including review of certificates of insurance, coverage types and thresholds, and compliance with contract terms. Physical Requirements This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. Benefits and Compensation The pay range for applicants in this position generally ranges between $90,000 and $100,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Apprentice Site Manager
As an Apprentice Site Manager, you will shadow experienced Site Managers and gain hands on experience in managing construction projects within the architectural facades sector. This entry level position is designed for individuals eager to develop their skills in site management, project co-ordination, and team leadership within the construction industry. Location: Techrete - Various Construction Projects throughout London, UK. About Techrete Techrete strive to be the field leaders in architectural precast concrete cladding and is constantly motivated to develop new products and technologies and offer a quality, sustainable service to our clients. We are now recruiting for the position of Apprentice Site Manager to join our construction team at Techrete. About the Role This apprenticeship offers a unique opportunity to learn and grow within a dynamic construction environment, with mentorship and guidance from experienced professionals in the field. The Apprentice Site Manager will develop leadership skills which will be essential for a successful career with Techrete. As an Apprentice Site Manager, you will shadow experienced Site Managers and gain hands on experience in managing construction projects within the architectural facades sector. This entry level position is designed for individuals eager to develop their skills in site management, project co-ordination, and team leadership within the construction industry. Key Responsibilities Assist the Site Manager in the overall management and coordination of construction activities on site whilst gaining hands on experience with site installation teams will be crucial for the understanding of Techrete works. Support the planning, scheduling, and execution of work to ensure projects are completed safely, on time and to a good quality. Assist in monitoring site progress, maintaining records of daily activities, and reporting on project status. Help manage site safety by ensuring compliance with Health, Safety, and Environmental regulations. Collaborate with sub-contractors, suppliers, and other stakeholders to facilitate effective communication and coordination. Participate in site meetings, taking notes and assisting in action item follow-ups. Aid in the preparation of site documentation, including RAMS, addendum, work permits, safety reports, and progress reports. Learn to interpret drawings and specifications and assist in ensuring that work is carried out accordingly. Support the management of resources, including labour, materials, and equipment to optimise efficiency. Utilise construction management software tools to track project activities and documentation. Skills and Qualifications Ability to work outdoors in various weather conditions on construction site environments. Willingness to adhere to safety protocols and wear personal protective equipment (PPE) as required on-site. Strong organisational, time management, and multitasking abilities. Excellent communication and interpersonal skills to work effectively within a team. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with construction management software is an advantage. Basic understanding of construction processes, site management principles, and safety regulations. Work Schedule Full-time position with the possibility of overtime to meet project deadlines. Flexibility to work evenings and weekends may be required based on project demands. Flexibility to work throughout the UK and Ireland if required. Training:Four Days with the Techrete, 1 day release at London South Bank University - 103 Borough Road, London, SE1 0AA. Training Outcome:Successful candidates will have the opportunity to progress into an Assistant Site Manager role.Employer Description:Techrete are a dynamic innovation led designer, manufacturer and installer of bespoke products for the architectural precast concrete market. Founded in 1985 the company prides itself in being a market leader in its field. Working from world class design and manufacturing facilities in Lincolnshire and Dublin, it supplies its markets in Ireland, England, Scotland and Wales. Strong links with the major universities including sponsoring lectureships in Trinity College Dublin enables Techrete innovation to feed off a constant stream of cutting edge and energy saving ideas. Our team of designers are amongst the best in their field in Europe making Techrete a market leader in the European façade innovation sector. We combine the skills of a strong engineering design influenced heavily by architectural intent, in-house manufacturing in two world class factories backed up by our own construction team for installation. Techrete are a dynamic growing, well financed construction sector business. We are constantly seeking bright and ambitious people to join our experienced team. Equal Opportunities We are an equal opportunities employer and consider all applicants fairly and without discrimination. We encourage applications from individuals of all backgrounds and strive to ensure a respectful and supportive workplace.Working Hours :Normal office hours are from 07:30 to 16:00, Monday to Thursday and 07:30 to 15:00, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Chef De Partie
Position Title: Chef De PartieSalary: Up to £32,000 per annum dependent upon experience + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENClosing date: Friday 17th July (may close sooner depending on volume of applicants)Benefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the Monastic Community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.The Chef de Parti supports the Head Chef in the daily operation of Ampleforth Abbey kitchens including the tearoom and main Monastery, ensuring the consistent delivery of high-quality, freshly prepared food. This role combines strong culinary skills with leadership responsibilities, while respecting the calm, reflective, and historic nature of the Monastic environment. The Chef de Parti plays a key role in maintaining excellent standards of food quality, hygiene, and efficiency, helping to create a welcoming and memorable experience for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Main Responsibilities but not limited to:- Assist the Head Chef & Executive Chef in the day-to-day running of the kitchens Prepare, cook, and present food to a high standard, in line with the Tearoom menu and Monastery menus Ensure smooth service during busy periods, maintaining consistency and qualityContribute to menu development Ensure all food is prepared using fresh ingredients and presented attractively Maintain portion control and minimise waste stock & kitchen management Assist with stock control, ordering, and maintain good supplier relationshipsEnsure proper storage, rotation, and labelling of ingredientsSupport cost control and efficient use of resources Standards & Compliance Maintain high standards of food hygiene, cleanliness, and organisation Ensure compliance with all food safety, health and safety, and environmental regulations Keep accurate records (e.g. temperature logs, cleaning schedules) Person Specification Essential: Previous experience as a Chef de Partie Solid knowledge of food preparation, cooking techniques, and kitchen operations Understanding of food hygiene and safety standards (Level 2 minimum;) Allergens awareness Ability to work efficiently under pressure and manage multiple tasks Strong communication and team leadership skills Desirable: Experience with working in a canteen, residential housing, college/school or contract catering. Batch cooking for up to 150 people Interest in seasonal, locally sourced, or traditional British cuisineExperience working with volunteers or within a heritage or faith-based setting Personal Qualities Calm, organised, and reliable under pressure Respectful of the Abbey’s spiritual and historic environmentPositive, hands-on approach with strong attention to detail Ability to work in a quiet, reflective setting while maintaining efficiency Flexible and supportive team player Own transport essential due to rural location Working Conditions 40 hours per week, including weekends, bank holidays, and peak seasonsFast-paced kitchen during busy visitor periodsStanding for long periods and manual handling required Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your cv. Chef de Partie, CDP, Chef, Line Chef, Station Chef, Senior Chef, Kitchen Chef, Cook, Hospitality, Catering, Contract Catering, Fresh Food, Commercial Kitchen, York Jobs, North Yorkshire Jobs INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Education Business Administrator Apprentice
The main purpose of this role is to assist with providing excellent and comprehensive administrative support for undergraduate and/or postgraduate programmes by working in close collaboration with the Programme Administration Team. You will act as a first point of contact for staff and students, carry out general administrative tasks, maintain records and files, and ultimately support delivering a high-quality administrative service to students, colleagues and partners, working in collaboration with academic and professional services colleagues across IOE and UCL. This is a Level 3 Business Administration Apprenticeship opportunity, and the successful candidate will be provided relevant training, support and supervision to develop and learn on the job. Duties and responsibilities: Assisting with the day-to-day administration of learning and teaching on Undergraduate and/or Postgraduate programmes Dealing with routine enquiries around programme administration and signposting to relevant services Drafting and proof reading/editing of documents, templates and communication Entering data and maintaining accurate and up-to-date records and files Providing support with data collation for reporting purposes Disseminating programme materials and providing information about programmes through a variety of media Assisting in the administration of electronic student records, virtual learning environments and other online resources, keeping them up to date and accurate in collaboration with colleagues as required Liaising with other groups and individuals in the Institute, and elsewhere, in support of joint activities Contributing to identifying and implementing areas for improvement Assisting with induction, support, and mentoring activities for students Arranging committee and working group meetings and taking minutes Providing cross-cover and support for other programmes on occasion (e.g. during short-term absence or peak times), including providing cover for colleagues Providing support with events organisation Keeping up to date with guidelines, policies and procedures and attending relevant training Undertake other duties commensurate with the level of this role as may reasonably be requested In addition, the post holder will be expected: To actively follow and promote UCL policies, including Equal Opportunities and Race Equality policies. The staff member will have a responsibility to carry out their duties in a way that embodies UCL’s environmental and social sustainability values, actively supporting UCL’s Sustainability Strategy, policies and objectives within the remit of their role. To maintain an awareness and observation of fire and health and safety regulations. To carry out any other duties commensurate with the grade and purpose of the post. The successful candidate will need to meet UCL’s expectations of core behaviours as outlined in https://www.ucl.ac.uk/human-resources/policies-advice/core-behaviours-framework As duties and responsibilities change the job description will be reviewed and amended in consultation with the post holder. UCL is currently trialling hybrid working and it may be possible for the successful applicant to work remotely for up to 60% of the week depending on their location and requirements of the role. This can be discussed during the recruitment process.Training:The Apprentice will undertake Level 3 Business Administration training both in the workplace and with our training provider to develop the necessary knowledge and skills to become qualified. The apprentice will be supported throughout the apprenticeship by a Line Manager and Mentor who will meet with them regularly to guide them through the apprenticeship, discuss their progress, set and monitor appropriate targets, ensure the apprentice is attending and completing their training and development and that appropriate standards of performance and conduct are met. Training Outcome:Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.Employer Description:bout IOE IOE is UCL’s Institute of Education. With more than 900 academic staff, 8,000 students, 190 research collaborations and cross-sector partnerships spanning five continents, our seven departments work across education, culture, psychology and social science to improve lives. Founded in 1902, IOE has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject. In December 2014 we merged with UCL, putting us at the heart of a comprehensive, world-top-ten university with a shared legacy of innovation and academic excellence. IOE is led by a Director, supported by three academic Pro-directors and a Director of Operations. IOE comprises six academic departments: • Social Research Institute (SRI)• Learning and Leadership (DLL)• Culture, Communication and Media (CCM)• Curriculum, Pedagogy and Assessment (CPA)• Psychology and Human Development (PHD)• Education, Practice and Society (EPS) About the Department of Academic Programmes Office (APO) The Academic Programmes Office (APO) is the largest professional service support team at theIOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity.Under the guidance of the Director of Education and Student Support, the teams are responsible for the academic quality of programmes, timetabling, placement management, adherence to internal and external requirements, production of statistics and returns for internal use and for presentation to external parties.Working Hours :Monday to Friday, working hours TBC.Skills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills ....Read more...