Duties include but are not limited to:
Answer incoming telephone calls, direct callers, deal with queries, take messages and forward as appropriate
Check answer phone messages daily, dealing and forwarding details as appropriate
Handle internal and external enquiries (including employers and learners, via email, telephone and face-to-face) providing effective and efficient customer service
Answer the centre intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building
Greet visitors to the organisation ensure they sign in and direct appropriately
Process, record and deliver incoming and outgoing post daily
Provide general administrative support to the team
Input learner and employer data accurately into the Management Information System
Update learner and employer data accurately
Undertake learner attendance recording and following up with parents/carers/employers
Training:Data Technician Apprenticeship Standard Level 3, including Functional Skills if required.
You will learn the knowledge, skills & behaviours which will support you for your end-point assessment.
You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development.
You will be required to undertake training sessions with Avant Skills Academy every other week, throughout the length of the apprenticeship.
At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.Training Outcome:With this apprenticeship, should you prove yourself to be the right candidate for the job, you can expect continued employment and excellent developmental and progression opportunities, including potential progression to other suitable positions.Employer Description:Avant Skills Academy is a leading provider of pre-apprenticeship and apprenticeship programs, awarded 'Expert Apprenticeship Provider' status by the Department for Education. We deliver Apprenticeship training across Grimsby and North East Lincolnshire, Hull, and East Yorkshire in a range of occupational sectors including Business, Data, Digital, Hairdressing, Management, and Marketing. We are proactive, passionate, and committed.Working Hours :Monday to Friday, between 8:30am and 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Travel to YMCA sites to identify and capture transformational stories
Create videos for website and social media to promote the organisation and share service user stories
Create print materials (banners, flyers, posters, reports etc) to promote YMCA
Create digital marketing assets for use on web and social media (Facebook, Instagram, Linkedin, TikTok etc)
Monitor analytics and insights of social media, SEO and PPC campaigns
Photograph YMCA events, obtaining necessary consent and adhering to GDPR guidelines
Write content for website, blogs and social media
Create email newsletters for YMCA staff and stakeholders
Write press releases about inspiring stories and upcoming events
Conduct interviews with staff, service users and members of the public around their experience with YMCA
Maintain confidentiality and sensitivity when working with personal stories.
Support the Head of Comms in planning and delivering multi-channel campaigns.
Support the Head of Comms in monitoring SEO and PPC campaigns.
Schedule social media content for the Group and YMCA services.
Learn and use creative software including Canva, CapCut, Adobe Creative Suite, WordPress, and Microsoft Office.
Assist with photography, filming, and creative writing.
Other Duties:
Attend meetings and events as a representative of YMCA Black Country Group.
To abide by YMCA BCG’s policies and procedures.
To promote the aims and purpose of YMCA BCG.
Represent YMCA Black Country Group’s values of Hope, Trust, Compassion, Inspire in all interactions.
Undertake any other related duties that are consistent with the job.
Training:The succesful apprentice will be allocated with an assessor who will visit them in the workplace once every 6-8 weeks. In addition, they will attend regular online lessons.Training Outcome:On completion of this apprenticeship, there may be a permanent position available for the right candidate.
Employer Description:YMCA Black Country Group is a group of YMCA charitable companies & associated trading subsidiaries (“the Association”) operating in the Black Country and South Staffordshire area. The charity employs around 200 staff across several sites, delivering a wide range of community services including support & advice, accommodation, family work, health & well-being, training & education.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative....Read more...
Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit. Company Overview: Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets. Job Overview: As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment. Here's what you'll be doing:Managing and updating the company's social media profilesCreating engaging content and posts to promote properties and servicesMonitoring social media channels and responding to inquiriesAssisting with general administrative tasks such as filing, data entry, and answering callsSupporting the team with marketing initiatives and property listingsMaintaining accurate records and databasesCoordinating with other team members to ensure smooth office operationsHere are the skills you'll need:Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)Strong communication and writing skillsGood organisational and time management abilitiesCreativity and an eye for detailBasic knowledge of MS Office and office equipmentAbility to work independently and as part of a teamPrevious experience in a similar role is advantageous but not essentialWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive part-time salaryFlexible working hoursOpportunity to work in the vibrant Elephant and Castle areaProfessional development and training opportunitiesFriendly and supportive team environmentThe chance to contribute to a respected and growing estate agencyPursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.....Read more...
We are looking for a Content Marketing Executive to help create, maintain, and optimise product listings on Amazon. In this role, you will develop and refine listings to improve visibility and conversion across the UK and international marketplaces. You will gather and organise product information for new launches, manage listings through the Amazon process, and continuously enhance their look, feel, and performance for customersKey ResponsibilitiesYour responsibilities will include:
Creating new product lines and enhancing the digital shelf through text and image optimisationIdentifying and resolving product setup issuesTroubleshooting when products are not available for saleConducting A/B tests to improve listing performanceSupporting wider business needs as required
This vacancy has arisen due to internal promotions.Desired Skills We are looking for someone who is:
Curious and proactive, willing to ask questions to understand challenges and solve problemsAction‑oriented, with the ability to get things done using the knowledge and tools providedClear and direct in communicationAble to work independently and manage their own workloadConfident using PowerPoint, Word, and especially ExcelStrong in both written and verbal communicationNumerate and analytically capable
Desired Qualifications
Ideally educated to degree level with evidence of strong mathematical ability and an interest in online/IT fieldsNon‑graduates will also be considered if you can demonstrate success in a similar environment
Location & Working ArrangementsThis is an office‑based role in our Southwell location for a minimum of two days per week. Remote working is supported through Zoom and Microsoft Teams, but face‑to‑face interaction is an important part of our culture.For the first four weeks, you will be required in the office every day to meet the team and familiarise yourself with the business.You may work remotely from anywhere in the world for up to four consecutive weeks per year.Salary & Benefits
£26,227 per annum33 days annual holiday (including public holidays)3pm finish every FridayThree‑month unpaid sabbatical available after three years of continuous serviceWorking hours: Monday–Thursday 9am–5:30pm, Friday 9am–3pm
About MinsterFBMinsterFB works with iconic brands—including Grenade, Bisto, Yorkshire Tea, McVitie’s and Cadbury—to grow their Amazon business. We provide account management, sales strategy, catalogue management, issue resolution, and training. We leverage the full suite of Amazon Seller and Vendor growth tools to deliver results.As a Certified B Corporation, we are part of a global community committed to high standards of social and environmental performance. How to ApplyIf this role interests you, please attach your CV via the link provided.To ensure your application is reviewed, include the phrase “I am able to work 2 days a week in Southwell”—preferably in the subject line.MinsterFB values diversity and is committed to an inclusive recruitment process. We welcome applicants from underrepresented groups and encourage you to bring your whole self to work. If you require accommodations during the recruitment process, please let us know....Read more...
JOB DESCRIPTION
Primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams.
Essential Functions
Provides customer service and troubleshooting assistance to sales team and customers.
Reviews and validates proper quote approvals are in place before processing quotes in CRM.
Maintains digital project files and other records.
Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met.
Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion.
Processes order according to the agreed terms and requirements; ensures order delivery timelines and documentation requirements are met.
Assess and updates shipment forecasting reports for accuracy and needs; requests material needs from purchasing and manufacturing as needed; proactively confirms needs with sales team to ensure project requirements are met.
Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and responsible for resolving to ensure delivery to required destination.
Follows deposit invoice progression to ensure collection prior to material shipment.
Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices.
Proactively escalates compliance and risk related concerns to supervisor in a timely manner.
Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required.
Forecast review and updates to ensure invoicing is captured in appropriate period.
Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required.
Requests for insurance certificates for customers and general contractors.
Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start.
Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
Processes invoices from outside vendors, ensures invoices are allocated to correct project or account and that actual costs do not exceed budget.
Partners with Accounting and Purchasing to set up new vendors.
Minimum Requirements
High School Diploma or Equivalent
2+ years of related work experience in sales administration, sales operations, or customer service.
Excellent verbal, written and interpersonal skills.
High sense of urgency and the ability to independently problem solve, prioritize and successfully meet deadlines
Preferred Requirements
Bachelor's degree in business or marketing or the equivalent coursework in a related specialized field
Prior experience working in CRM and ERP systems, and MS Office
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $25.48/hour and $26.92/hour. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme.
Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support PPCP’s friendly educational client with their IT Support plus a fortnightly trip to a site in Huddersfield and monthly team meetings in London. All expenses covered!
The duties we see the candidate taking on over the first 13 months includes the following:
Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution
Troubleshoot and resolve hardware, software, and network issues
Fix, set up and configure IT equipment such as laptops, PC build, printers and hardware devices
Assist with user account management (password resets, permissions, and access requests)
Help maintain IT documentation, asset registers, and system records
Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix
Work with the IT team to ensure systems and data remain secure and compliant
Escalate more complex issues to senior team members when necessary
While most work will be carried out in the Toxteth office location, employees should be prepared to undertake site-based work in 2 locations in Liverpool, Huddersfield fortnightly and London monthly
What we desire in our future apprentice:
A keen interest in IT and technology
Good problem-solving and analytical skills
Willingness to learn and take on new challenges
Ability to work as part of a team and follow instructions
Basic knowledge of computers, Microsoft Office, or Windows systems (desirable)
You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed accurately and effectively
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time role is on offer for the successful apprentice. We want to see you take a step up and confidently lead our marketing initiatives on a permanent basis.Employer Description:Complete IT Solutions for Stronger Communities!
Voluntary and community organisations operate under constant pressure: tight budgets, lean teams, and increasing digital demands. At Peoples Place Community Partnerships (PPCP), we understand these challenges because we work alongside community organisations every day. That’s why we deliver a comprehensive suite of reliable, cost‑effective IT and technology services designed to strengthen your organisation, reduce overheads, and keep your operations running smoothly.
With PPCP, you get enterprise‑level support without the enterprise‑level price tag, so you can stay focused on what matters most: supporting people and delivering meaningful community impact.Working Hours :Monday- Friday
9am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Capable or strategic thinking,Driven/Passionate,Mature approach to work,Professional,Friendly and personable,Willingness to listen,Participation in discussions,A genuine interest IT,Interest in Tech Industry,Ability to work under pressure,Able to work independently....Read more...
Deliver high-quality coaching sessions across club and school settings, ensuring a safe, inclusive and engaging experience that reflects organisational standards and best practice
Work collaboratively with the management team to plan, organise, deliver and review coaching programmes, contributing to operational planning, administration, monitoring and evaluation to support continuous improvement
Contribute to strategic discussions and decision-making, supporting the development and implementation of actions to improve Term-Time sessions Holiday Clubs programmes
Engage effectively with a wide range of stakeholders, adapting communication style and approach when working with:
Coaches at all levels
Administrative staff
Customers (parents and guardians)
Gymnasts
Welfare and safeguarding leads
Senior management
This will include face-to-face communication, telephone calls, email correspondence and effective use of the club’s CRM system.
Lead and deliver a structured project with gymnasts, supported by the club, taking responsibility for:
Planning and objective setting
Design and development
Risk assessment and compliance
Delivery and evaluation of coaching activity
Support business and financial planning, contributing to budgeting discussions and resource allocation to ensure effective and sustainable club operations
Apply and champion the use of digital and new technologies to improve customer experience, communication, data management and operational efficiency
Support marketing and sales activity, contributing to initiatives that promote participation, retention and growth of the club
Demonstrate leadership and role-model professional practice, working with coaches of all levels (including partners, Level 1 and academy coaches) to embed club policies, standards and good practice
Support inclusive practice, working with management and coaching teams to effectively support gymnasts with neurodiversity and additional needs
Develop understanding of people management and recruitment processes, including legal and safeguarding requirements for coaching roles
Set goals and support the development of Level 1 and Academy Coaches, contributing to talent development and succession planning within the club
Reflect on your own leadership and coaching style, demonstrating self-awareness and understanding how behaviours and decisions impact gymnasts, colleagues and the wider organisation
Demonstrate effective time and task management, managing personal workload, session delivery and agreed timescales in collaboration with management to support efficient club operations
Contribute to the development of the Club Learning and Development Plan, identifying skills gaps and supporting continuous professional development
Identify operational challenges as they arise, working with Club Owners and Management to develop, implement and review effective solutions
Maintain high standards of health, safety and safeguarding, ensuring compliance with legislation, policies and best practice at all times
Act as a positive ambassador for Northwood Gymnastics, promoting the club’s values, culture and reputation through a professional, enthusiastic and proactive approach
Work independently and as part of a team, consistently demonstrating the club’s core values across all areas of responsibility
Undertake additional duties as required by management, supporting the delivery of a wide range of club projects and activities
Training:Upon successful completion of the Chartered Manager degree apprenticeship, the apprentice will be awarded a BA(Hons) Business & Management, along with Chartered Manager status with the CMI.Training Outcome:Further career progression within the organisation may be possible upon successful completion of the apprenticeship.Employer Description:Northwood Gymnastics is a Gymnastics club in Northwood, Middx. We deliver sessions at two venues in Northwood for children aged 3 and a half to 16 years old. One venue is for Recreational level Gymnasts and the other delivers sessions for Invite - Advance level Gymnasts. We focus on 3 main areas of General Gymnastics - Floor, Vault and Tumble.
We have a strong team of Gymnastic Coaches and Admin Staff who work at both venues.This team also delivers Gymnastics to primary and secondary schools. Sessions mainly run term time, but we do also offer a Gymnastics Holiday Club during the school holidays for children aged 3 and a half to 16 years old. We also run local competitions at our club and at other local clubs.
We offer a growing Academy Coaching Scheme to young members who work closely with the coaches to develop their gymnastics coaching.Working Hours :The role is primarily weekend and evening work. Usual hours for evening work, 4.00pm - 8.30pm. Weekends: Saturday, 8.30am - 2.30pm. Holiday Club: 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
