Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth.
Background
Well-trodden paths into this role include:
Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Procurement and Supply Chain Management
Essential Skills
Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value.
The capability to sell services, products or concepts to procurement, assets, property services, and development professionals.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
A good understanding of creating value and managing costs.
The ability to present at conferences, seminars, and workshops.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management.
Experience of selling services to the property/housing sector within the West Midlands.
An understanding of the commercial construction market and new development.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Landscape Project ManagerBuckinghamshire & the South East | Full-timeCGLA is looking for an experienced Landscape Project Manager – or an exceptional Senior Site Manager ready to take the next step – to take ownership of the delivery of our high-end landscape projects.About CGLACGLA designs and builds exceptional gardens and landscapes across Buckinghamshire, the Home Counties and London.Our projects are varied, technically interesting and beautifully detailed, combining hard and soft landscaping with elements such as pools, structures, lighting, irrigation and bespoke features.This is a hands-on project management role for someone who understands how landscapes are actually built and enjoys making projects happen.The RoleYou will take ownership of projects from pre-construction and mobilisation through to practical completion, working with our design, commercial and site teams to deliver them safely, profitably, on programme and to an exceptional standard.You will be the principal day-to-day point of contact for the client throughout construction, building strong relationships, keeping them informed, managing expectations and dealing confidently and professionally with the issues and decisions that inevitably arise during a complex landscape project.You will be responsible for the whole picture: planning the works, coordinating people and resources, managing clients and subcontractors, keeping control of programme and cost, solving problems before they become problems, and ensuring that the finished landscape reflects the quality of the original design.On a typical project, you will:
Develop and manage the construction programmeLead client liaison throughout the build, providing clear, proactive communication and managing expectationsCoordinate site teams, subcontractors, plant, materials and specialist suppliersPlan ahead for procurement and resource requirementsManage project costs, variations and commercial performanceIdentify programme, buildability and delivery risks earlyLead and support Foremen and site teamsCoordinate effectively with designers, architects and other consultants and contractorsMonitor quality and drive a right-first-time approachManage snagging, handover and project completionEnsure excellent health and safety standards throughout
Who We Are Looking ForYou may already be managing high-end landscape projects, or you may be a Senior Site Manager who has reached the point where you are ready for greater responsibility and ownership.Either way, you will need strong construction and landscaping knowledge and the ability to see both the detail and the bigger picture.We are particularly interested in people who are:
Highly organised and able to manage several moving parts at onceProactive rather than reactiveCommercially aware and comfortable working with budgetsConfident managing programmes, subcontractors and site teamsGood communicators who are comfortable dealing directly with discerning clientsCalm and solutions-focused when projects become challengingComfortable with project administration and technologyAble to hold people accountable while building positive working relationshipsGenuine completer-finishers who take pride in seeing a project delivered properly
Experience of high-end residential landscaping would be a significant advantage, but we are equally interested in people with strong landscape construction experience who are ready to progress into a broader project management role.Why CGLA?CGLA is an established, award-winning landscape design and build company with more than 25 years' experience delivering exceptional gardens.We are small enough for you to make a real difference, and you will be reporting directly to our General Manager with your own site operatives as direct reports.As a founder-owned business, one of CGLA's genuine strengths is the accessibility of its decision-makers and the opportunity for the right person to influence how the business develops. This role offers a direct route to the founders and the ability to help shape improvements, rather than simply working within established processes.With in-house design as well as construction expertise, our Project Managers are involved in the early-stage shaping of interesting, highly individual projects rather than simply administering standard construction packages.You will have considerable autonomy and the opportunity to make a real impact on how projects are delivered.For the right Senior Site Manager, this is also an opportunity to make the move into full project management while retaining the practical, site-led approach that makes great landscape projects work.We are looking for someone who wants responsibility, enjoys solving problems and takes genuine satisfaction from delivering an exceptional finished project.Competitive salary and package, dependent on experience.If you think this could be the right next step, we would be very happy to have an initial confidential conversation. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Senior ICT Design Engineer Hybrid (3 days in the office)£55,000 - 65,000Industry/Sector: Building Services – Data CentresAs a Senior ICT Design Engineer, you will have the opportunity to grow your career with a world leading MEP Consultancy specialising in hyperscale data centre projects. You will be a part of one of the fastest growing businesses at the forefront of data centre technology. The Senior ICT Design Engineer is a key part of the business offering an exceptional mix of hands on technical responsibility with client facing and commercial activities. Senior ICT Design Engineer Responsibilities:Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bidsReviews status advised by project personnel and external parties and modifies schedules or plans as required.Prepares project reports for Management, Client or others.Represents Company at technical meetings with customers, professional teams and contractors’ teamsSupport the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspectiveDay to day decision making on project progress and direct liaison with, and provides advice to clientResponsible for running of medium size projects.Undertakes a client facing role in the development and design and coordination of engineering project services for ICT/Security installations, systems, equipment, facilities etc.Responsible for technical content and accuracy of Trainee, Graduates and Engineers Senior ICT Design Engineer Skills and Experience:Critical Facilities/Data Centre DesignCampus NetworksLAN Ethernet SwitchingWi-Fi Network CommunicationsStructured Cabling SystemsFibre Optic NetworksData Cabling Containment SystemsTelecommunication Network Infrastructure and Services Benefits 23 days annual leave plus bank holidaysHybrid working (3 days in the office)Private healthcare schemeCompany bonus scheme (performance related)Professional Membership costs paidAbout Energi People Having spent 20 years earning trust across MEP building services, structural and mission-critical engineering with the very best construction engineering firms in the UK, UAE, USA and beyond, we know the disciplines, the best employers, and crucially, the roles that aren’t advertised. Find out more at https://energipeople.com/....Read more...
Project Manager – HRIS
Location: London | Hybrid – 2 days per week in the office
The Role
We are looking for an experienced Project Manager – HRIS to lead HR systems change and transformation projects from initial planning through to implementation and go-live.
You will work closely with HR, Payroll, Finance and IT stakeholders to deliver HRIS projects, ensuring they are well planned, governed and delivered successfully.
Key Responsibilities
Manage end-to-end HRIS implementation and transformation projects
Lead data migration, system integration and UAT activities
Coordinate implementation and go-live planning
Work with HR, Payroll, Finance and IT stakeholders
Manage project timelines, risks, dependencies and budgets
Support change management and the adoption of new HR processes and systems
Ensure projects follow appropriate governance and delivery standards
Key Requirements
Proven experience as a Project Manager, ideally within HRIS / HR Systems
Experience delivering HRIS implementations or system enhancements
Strong understanding of data migration, integrations, UAT and go-live
Excellent stakeholder and communication skills
Experience managing multiple workstreams and delivering projects to deadlines
Strong understanding of project governance and change management
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
Restaurant ManagerLocation: Plymouth, MA Salary: $65,000 to $75,000My client is a well-established and growing restaurant group with locations across the East Coast, known for delivering warm hospitality and crave-worthy food. They’re currently seeking a Restaurant Manager to join a high-energy, casual Italian full-service concept and be part of a passionate, people-first team.Ideal Candidate:
2+ years of experience in a Restaurant Manager or similar leadership roleA genuine passion for hospitality and a desire to grow and develop within a strong restaurant groupStrong financial skills with confidence managing P&L, COGS, and forecastingA love for great food, great service, and creating memorable guest experiencesA natural leader with excellent communication, organization, and time-management skills
This is a fantastic opportunity to step into a hands-on role with a brand that values its people, promotes from within, and knows how to balance great food with great vibes.If you believe you have what it takes, please send your resume to Cassidy! Please note that only short-listed candidates will be contacted, and you must already have the right to work in the USA. ....Read more...
Senior Project Manager - Data Centre Düsseldorf, Germany - 1x flight back home a month€130,000 - €140,000 + Accommodation + Travel Allowance + Bonus + Career Progression + Immediate Start Available Are you a Senior Project Manager looking to take a leading role on a major data centre project in Düsseldorf? Join a privately owned international main contractor delivering high-value, technically complex projects across Europe. The business combines the scale and stability of an established contractor with the agility of a smaller organisation allowing decisions to be made quickly, without unnecessary layers of management. You’ll take ownership of a significant project scope, leading site teams and specialist subcontractors while maintaining control of programme, quality, commercial performance and client relationships. The company operates with a flat management structure and rewards performance. There are no rigid timelines for promotion, giving ambitious individuals the opportunity to progress into Project Director and regional leadership positions as the European business continues to grow. Your role as Senior Project Manager will include:
Leading the delivery of a major package or section of a large-scale data centre project
Managing construction activities from planning through commissioning and handover
Leading Project Managers, Construction Managers, engineers and site teams
Coordinating design, procurement, commercial and construction departments
The successful Senior Project Manager will need:
Experience delivering large-scale data centre, mission-critical, pharmaceutical or advanced manufacturing projects
A strong main contractor or specialist contractor background
Previous responsibility for major construction or MEP packages
Willingness to be based on-site in Düsseldorf
....Read more...
Senior Project Manager - Data Centre Düsseldorf, Germany - Relocation role - 1X flight back home a month provided€130,000 - €140,000 + Accommodation + Travel Allowance + Bonus + Career Progression + Immediate Start Available Are you a Senior Project Manager looking to take a leading role on a major data centre project in Düsseldorf? Join a privately owned international main contractor delivering high-value, technically complex projects across Europe. The business combines the scale and stability of an established contractor with the agility of a smaller organisation allowing decisions to be made quickly, without unnecessary layers of management. You’ll take ownership of a significant project scope, leading site teams and specialist subcontractors while maintaining control of programme, quality, commercial performance and client relationships. The company operates with a flat management structure and rewards performance. There are no rigid timelines for promotion, giving ambitious individuals the opportunity to progress into Project Director and regional leadership positions as the European business continues to grow. Your role as Senior Project Manager will include:
Leading the delivery of a major package or section of a large-scale data centre project
Managing construction activities from planning through commissioning and handover
Leading Project Managers, Construction Managers, engineers and site teams
Coordinating design, procurement, commercial and construction departments
The successful Senior Project Manager will need:
Experience delivering large-scale data centre, mission-critical, pharmaceutical or advanced manufacturing projects
A strong main contractor or specialist contractor background
Previous responsibility for major construction or MEP packages
Willingness to be based on-site in Düsseldorf
....Read more...
Management Summary - Administration Apprentice Roles:
Both Administration Apprentice roles will provide broad administrative and operational support across the business, with responsibilities developing over time as knowledge, skills and confidence increase.
Admin Apprentice 1 - Partnerships & Careers Administrator:
This role will primarily support Partnerships, Careers, Business Development and associated business functions. Key areas of responsibility will include:
Providing general administrative support, including managing communications, enquiries, meetings and documentation
Supporting the organisation and delivery of events, careers activities and stakeholder engagement
Maintaining accurate records, databases, systems and shared documentation
Supporting reporting, data management and the preparation of management information
Assisting with client and employer administration, onboarding and communications
Providing administrative support for recruitment and careers activities, including candidate and vacancy management
Supporting marketing, communications and promotional activities
Maintaining appropriate document control, compliance records and filing systems
Contributing to team projects and wider business initiatives as required
Admin Apprentice 2 - People & Data Administrator:
This role will primarily support Operations, learner administration and People & Culture. Key areas of responsibility will include:
Providing general administrative support across learner, employer and employee activities
Maintaining accurate records, systems, databases and documentation
Supporting data entry, reporting, tracking and general information management
Assisting with compliance activities and ensuring documentation is complete, current and accessible
Supporting learner administration throughout the learner journey
Providing administrative support for assessment, completion and certification processes
Supporting People & Culture activities across the employee lifecycle
Assisting with recruitment, onboarding, employee changes and general HR administration
Supporting policy, process and document management
Assisting with team engagement, development and culture activities
Contributing to audits, continuous improvement and wider operational projects
Overall:
Both apprentices will provide flexible administrative support across the organisation while completing their apprenticeship development. The roles will focus on building strong skills in administration, communication, systems, data management, compliance and customer service.
Responsibilities will gradually increase as each apprentice develops, with both roles expected to contribute to continuous improvement, cross-team working and the wider objectives of the business.Training:Administration Assistant Level 2.
Training will take place at our office as well as out in the field with the team (ME44QZ, Quayside House, Chatham).
Apprenticeship training workshops take place once per month with your Skills Coach.Training Outcome:Potential to progress onto the next apprenticeship level, or alternatively subject to a performance review and business viability, a full-time position within the business.Employer Description:Umbrella Training is an award-winning training provider, established over 10 years ago. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester, Maybourne Group, and the Rosewood choosing us as their preferred training provider and have develop partnerships with other hotel, restaurant & catering groups nationally. Apprenticeships is at the core of what we do, and our client base is the hospitality industry. Positive learner experience is critical to customer success.
Working Hours :Monday - Friday, 30-hours per week - 9am till 3:30pm (flexible working applies) 30-minute unpaid break included.Skills: Team working,Initiative,Non judgemental,Basic IT Skills,Positive Attitude....Read more...
Main Duties
This is a developmental role. You will be responsible for gathering and recording evidence for your apprenticeship and attending any lessons, training sessions or assessments arranged by your training provider or supervisor.
Responsibilities
Attend and complete an appropriate apprenticeship course on time and to a high standard
Assist the Trust Exams Officer in ensuring senior leaders, staff and other key stakeholders receive accurate and timely analyses and reports relating to school and student performance
Assist in the provision of advice to staff in understanding a range of education data and data software tools, including producing relevant system or procedure guides
Support the development of pupil assessment tracking systems to monitor pupil progress and to improve outcomes across the school
Assist in collating information for Trust meetings so that student and school performance data is clearly presented, analysed and interpreted
To provide support in the management and maintenance of all data relating to student targets, performance and progress and produce relevant reports to an agreed schedule
Assist to ensure all school and third party data systems are up to date and regularly check for accuracy
Run, in conjunction with the Exams Officer, quality assurance to ensure the accuracy and integrity of the data systems across the school
Assist in the creation and maintenance of all the data entry sheets for the school monitoring series
Assist in the development of reports and queries of the management information systems as required
Assist in the preparation and submission of statutory data returns to a high standard and on time
Assist in the process of student admissions onto the school management information systems
Assist in the annual examinations process if required
Attend meetings and training courses as and when required.
Ensure all work meets the data related requirements for safeguarding, GDPR, data protection, compliance, security, licensing, risk assessments and health and safety
Undertake research to help keep up to date with the latest requirements from the Department for Education (DfE) and Awarding Bodies
To work with others to help improve work organisation and effectiveness
To ensure promotion and support of Equal Opportunities and Health & Safety.
Be aware of and comply with Trust policies and procedures relating to child protection, safeguarding, health and safety and security, GDPR, confidentiality and data protection, reporting all concerns to an appropriate person
Contribute to the overall ethos, work and aims of the TrustAppreciate and support the role of other professionals in our school as directed
Champion the Trust’s values of ‘Honesty’, ‘Respect’, ‘Integrity’, ‘Inclusiveness’ and ‘Growth’
Contribute to the wider life of the school and the iExel community
Committing to and work towards our ambition to deliver an outstanding education for children and young people in our schools
Carry out any such duties as may be reasonably required by the school
Training Outcome:Potential to lead to a permanent position.Employer Description:The Bronte Girls Academy opened in 2019 as the first Free School for FET – an outstanding Multi Academy Trust. The Academy is a non-faith based school, located in the heart of the City and housed in a state-of-the-art building with cutting edge facilities, based on the most current research on excellent student learning. It is a very exciting time for the Bronte Girls Academy as the school is growing from the vision of the initial Free School bid to the reality of creating the actual finished product. The Bronte Girls Academy pan is 120 pupils into each year group and will grow to 600 pupils at full capacity. The school enjoys an excellent reputation within the local community. Academic standards are very high, and we continue to strive to ensure all students enjoy a fully rounded education, allowing every young person to fulfil their potential.Working Hours :Monday - Friday, 37 hours per week, all year round.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Patience,Professional,Self-motivated,Reliable and trustworthy,Prioritisation,Ability to follow instructions....Read more...
Based in Sevenoaks, with regular travel to our Leatherhead office during trainingJoin our dynamic customer service teamWe’re looking for a confident, resilient and empathetic Customer Service Representative to be the voice of our business.If you enjoy talking to people on the phone, can handle difficult conversations professionally and take pride in solving problems, we’d love to hear from you.About usEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our in-house billing platform, we look after hundreds of communal and district schemes for private and social housing providers across the UK, issuing bills to tens of thousands of customers each year. We also support many more households through our pre-payment system.This is a customer-facing role where you will be the first point of contact for residents, both by phone and email.You’ll be responsible for handling billing queries, resolving complaints and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to remain calm, stand your ground where necessary and still show empathy and understanding.This is a great opportunity for someone who thrives on communication, enjoys problem-solving and wants to play a key role in delivering excellent customer service.What you’ll do
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamRefer technical queries to external partnersUpdate and maintain accurate customer recordsRequest customer feedback and encourage online reviewsAssist with administrative duties, including post and welcome packs for new tenants
Essential requirements
Right to work in the UKA valid driving licence and access to your own carLiving within a 45-minute drive of Sevenoaks
Skills and experience
Strong telephone skills, with a confident, clear and personable mannerResilience under pressure and the ability to handle angry or upset customers without losing composureA firm but empathetic approach, balancing authority with care for vulnerable residentsA problem-solving mindset and the ability to explain bills and processes clearlyExcellent attention to detail, as accuracy in billing and customer data is essentialGood numeracy skills, with the confidence to work with figures, explain bills and help customers understand their costsGood organisational and diary-management skillsCompetence using Microsoft Office, particularly Excel and WordPrevious experience in a telephone-based customer service role is strongly preferred
LocationThe role is based in Sevenoaks, with regular travel to our Leatherhead office during training.Salary and benefits
22 days’ holiday plus bank holidaysCompany bonus scheme after one year of employmentOption to work from home one day per weekAutomatic enrolment into the company pension scheme after three months of employment
How to applyIf you’re looking to make a difference in a role where you’ll be valued, challenged and supported, apply now to join our dedicated team.....Read more...
Netplates is looking for a detail-oriented and analytical Data Technician Apprentice to join their team. This is an exciting opportunity to develop strong data, reporting, and analytical skills while gaining valuable exposure to company accounts and financial processes.
You will support the business by collecting, organising, and analysing data to help improve performance, efficiency, and decision making across departments.
Key Responsibilities
Collecting, inputting, and maintaining accurate company data
Assisting with data analysis and generating reports for management
Supporting the preparation of performance dashboards and KPI reports
Ensuring data quality, consistency, and compliance
Assisting with basic financial data entry and reconciliation tasks
Supporting accounts processes, including invoice tracking and payment records
Identifying trends or discrepancies within datasets
Maintaining confidentiality of financial and company information
Training:Data Technician Training Outcome:Level 3 Data TechnicianEmployer Description:Netplates.co.uk stands as an e-commerce enterprise specialising in the purchase and sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills....Read more...
Lead Optometrist – Bristol – £70K + Bonus, Relocation & Pre-Reg Supervision
A fantastic opportunity has become available for an Optometrist to join a forward-thinking and clinically focused practice based in central Bristol.
This position offers a great work-life balance, a well-equipped environment with OCT, and the chance to supervise pre-reg Optometrists while playing a key role in the team’s ongoing development.
Whether you're looking to relocate or take the next step in your career, this practice provides a supportive structure with excellent long-term progression opportunities.
Key Benefits:
Salary up to £70,000 depending on experience
Bonus scheme, private health & dental
Relocation support available
Flexible weekends – alternate Saturdays considered
33 days holiday, including birthday off
Role Details:
Full-time or part-time role (9am–6pm)
20–25 minute testing times with catch-up slots
OCT and latest clinical equipment
Supervision of pre-reg Optometrists
Involved in training and supporting wider clinical team
Clear progression pathways – MECS, IP, management, and more
Candidate Requirements:
GOC-registered Optometrist
Strong clinical focus and interest in mentoring
Excellent communication and teamwork skills
Passion for delivering high-quality patient care
This is a brilliant opportunity for an Optometrist looking for a clinically focused role with a mix of leadership, flexibility, and progression – all in a great Bristol location.
To apply, send your CV to Rebecca Wood at Zest Optical today using the Apply Now link.....Read more...
Work within a fast-paced social housing management team, learning from Tenancy Officers, Assistants and other housing staff. This will mostly be in an office environment but may also involve work in tenants’ homes.
You will support our housing management team in delivering high quality services to tenants and residents.
What you’ll gain:
Valuable experience in a professional housing office environment.
A recognised qualification to kick-start your career.
The opportunity to build strong foundations for a future career in social housing & local authority work.
If successful, you’ll play an important role in supporting our teams while developing your skills and knowledge. This is an excellent opportunity to grow, learn, and make a real impact.
Your responsibilities will include:
Assisting with tenancy management and resident enquiries
Supporting with property inspections & estate visits
Helping to coordinate tenancy sustainment activities
Recording and maintaining accurate customer and property information using a variety of IT systems
Learning and supporting rent collection services
Working with tenants, contractors and partner agencies
Providing excellent customer service via phone, email and on occasions face to face
This role offers a fantastic opportunity to gain practical experience across traditional housing management functions while developing your knowledge of the social housing sector.
You will provide high-quality and efficient support, including:
Communication
You should be able to communicate clearly and effectively with colleagues, staff, prospective employees, and other service users at all levels
Maintaining specific databases, inputting and extracting data
Accurately input data into various databases and systems, extract and manipulate data as required, and ensure all information is up to date and appropriate
Maintaining up-to-date, accurate, and quality data on appropriate systems and more
Accurately and efficiently use bespoke systems to complete tasks effectively
Training:
Housing Provision and Housing Organisations
Customer Service for Housing
Professional Development in Housing
Assets, Repairs, and Maintenance
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship if positions are available.Employer Description:Working within the Neighbourhoods and Housing Service, this post is an opportunity to gain first-hand experience of working in an office environment but also to learn the importance of social housing within a local authority. Working within the Housing are teams you will be working with a team of people responsible for the housing management of tenancies as the landlord and will provide you with the opportunity to not only learn admin functions but also to learn about roles within the housing service overall. During your time with the team you will experience all elements of the service to provide you with the opportunity to develop your skills in different disciplines.
Working Hours :Monday to Friday, 37 hours.
Start date October 2026.Skills: Communication skills,Problem solving skills,Team working,Service Skills,Process Improvement Skills,Personal Development,Managing information....Read more...
Are you an experienced PMO or Portfolio Analyst, or are you a Project Support Officer with a strong appreciation for project governance, benefit realisation, and risk management? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Portfolio Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees.
The purpose of the role will be to help drove the delivery of an exciting portfolio of business improvements projects as part of a flagship transformation programme. Your day-to-day responsibilities will include supporting the governance and delivery of portfolio activity; ongoing maintenance and improvement of project management software; the collation and production of key project and portfolio performance reports; producing and maintaining the PMO management information dashboards; conducting analysis and providing recommendations to ensure delivery and mitigate risks; assisting with the identification of key dependencies, risks and issues; change control; quality assurance of project and change delivery; and meeting and workshop facilitation.
Must Have
Previous commercial experience in a PMO/Portfolio Analyst or Project Support role.
A strong appreciation for project assurance, governance, risk management and benefits definition and realisation.
Performance tracking, resource planning, analysis, modelling, forecasting, dashboards, and reporting.
Project management tools, life cycle, delivery, methodology, and systems.
Project documentation, standards, and process experience.
You will be able to work under pressure in an environment with a constant changes and operational demands.
MS Project, Teams, & Excel.
Nice to Have
PMO Analyst experience, or experience of the full portfolio lifecycle, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects.
Professional certification, such as PRINCE2 Foundation, APMP Foundation, MoR, and/or P3O Foundation
Knowledge of the P3M3 framework
As an individual you will be experienced in providing constructive challenges and building relationships with colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be hybrid, predominantly home-based with regular time in the Newcastle office and ad hoc travel to other offices in the Northeast. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, customer-focused organisation.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Analyse data from a variety of sources to identify trends, patterns and opportunities.
Create accurate reports and dashboards to support business decision-making.
Use tools such as Microsoft Excel, Power BI and other analytical platforms to transform data into meaningful insights.
Support the development and maintenance of management information reports.
Assist with data cleansing, validation and quality improvement activities.
Interpret complex information and communicate findings clearly to stakeholders.
Work with different teams to understand their data requirements and provide analytical support.
Monitor key performance indicators and help identify areas for improvement.
Support the automation and improvement of reporting processes.
Ensure all data is handled securely and in line with company policies and GDPR requirements.
Training Outcome:Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, full-time position.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The Warehouse Operative is responsible for the secure processing, testing, repair,refurbishment, data sanitisation and grading of IT equipment received through thecompany's IT Asset Disposition (ITAD) services. The role ensures all customer assets arehandled securely and processed in accordance with company procedures, customerrequirements, and the requirements of the Integrated Management System (ISO 9001, ISO14001 and ISO 27001).Why Re-com?We are a young, ambitious business where your contribution genuinely matters.We want people who are prepared to get involved, have ideas and take responsibility.If you are someone who works hard, wants to learn, cares about customers and takes pride in doing a good job, we'd like to hear from you.You don't need to have all the answers. You just need the right attitude and the desire to learn. Key Responsibilities- Receive and inspect incoming IT equipment.- Verify assets against customer manifests and delivery documentation.- Record and update asset information within the company's asset managementsystem.- Identify and securely process all data-bearing devices.- Perform certified data erasure using approved software and hardware solutions.- Verify successful data sanitisation and maintain complete audit records.- Diagnose hardware faults on desktops, laptops, servers and other IT equipment.- Repair and upgrade equipment by replacing approved components, includingmemory, storage drives, batteries, keyboards, screens and other field-replaceableparts.- Install and configure operating systems and required software where applicable.- Carry out functional testing to ensure equipment meets quality standards.- Grade equipment in accordance with the company's ITAD grading criteria.- Prepare refurbished equipment for resale, redeployment or customer return.- Dismantle equipment beyond economic repair for parts recovery or recycling.- Ensure reusable components are recovered and correctly stored.- Maintain accurate records of repairs, testing and grading activities.- Prepare completed equipment for storage, dispatch or customer collection.- Support inventory management and stock control activities.- Maintain high standards of housekeeping within the workshop.- Report damaged equipment, non-conformities and security incidents promptly.- Assist with continuous improvement initiatives and process development.Technical Responsibilities- Diagnose hardware and basic software faults.- Replace defective components using approved repair procedures.- Update BIOS and firmware where required.- Install operating systems and drivers.- Perform hardware diagnostics and stress testing.- Verify equipment functionality before release.- Ensure all repairs meet company quality standards.- Escalate complex technical faults when necessary.Skills & ExperienceEssential- Good understanding of desktop and laptop computer hardware.- Experience diagnosing and repairing IT equipment.- Good attention to detail.- Strong organisational skills.- Basic knowledge of Windows operating systems.- Ability to follow documented procedures.- Good written and verbal communication skills.- Ability to work independently and as part of a team.Desirable- Previous experience within an ITAD or refurbishment environment.- Experience with enterprise IT equipment.- Familiarity with certified data erasure software.- Experience using asset management systems.- Knowledge of Microsoft Windows deployment.- CompTIA A+, Microsoft or similar technical qualification.- Forklift licence (desirable but not essential) ....Read more...
Supporting the Management Information function
Helping to produce, validate and distribute HR and payroll reports
Analysing data
Assisting with requests for management information from customers and stakeholders
Training:On the job training and support from a full qualified team plus training will be provided from a training provider, full details on days etc will be confirmed if successful. Training Outcome:Data Analyst Employer Description:Rotherham Council employ almost 5,000 people to provide essential services to our 260,000 residents. It also has an important role in working with other providers of public services across Rotherham for residents and 100,000 people who work in Rotherham. You could become part of a team that makes a difference.Working Hours :Monday to Friday, Flexible working patterns this will be discussed with successful candidateSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners.
As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services.
This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits.
Candidates with relevant management experience in wider care settings, such as nursing or care homes, will also be considered.
You will be responsible for:
* Overseeing the day-to-day running of clinical and non-clinical operations.
* Managing, supporting and developing teams to maintain effective service delivery.
* Ensuring services operate to appropriate quality, compliance and governance standards.
* Setting, monitoring and reviewing KPIs to assess operational and team performance.
* Using operational data and feedback to identify improvements and enhance service delivery.
* Building effective relationships with clients, stakeholders and internal teams.
* Supporting workforce planning, staff performance and ongoing team development.
* Contributing to operational planning, service development and business growth.
* Reviewing and auditing services to ensure required standards and best practice are maintained.
What we are looking for:
* Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role.
* Experience working with KPIs, including an understanding of relevant performance measures and previous results against them.
* Strong team leadership and people management experience.
* Solid understanding of primary care structures, PCNs (Primary Care Networks).
* Experience within pharmaceutical, pharmacy, primary healthcare or wider healthcare/care-based settings is highly desirable.
* Have experience using performance data and reporting to monitor results and support service improvements.
Shift:
* Monday - Friday: 9am to 6pm
* 1-hour unpaid lunch
What's on offer:
* Competitive salary
* Additional leave
* Company events
This is an excellent opportunity for an Operational Manager with strong people management and performance-focused skills to join a growing healthcare organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Timekeeping responsibilities for approx. 270 employees using a time management system whilst following multiple rota patterns and local pay agreements
Data maintenance on time management system including employee data, holiday entitlements, rota schedules and access controls
Calculating and processing accurate payroll amounts for overtime, temporary promotions and absences using local agreements
Calculating and processing SSP and company sick pay using statutory and local agreements
Gathering and providing statistical data for payroll team lead and or managers
Handling pay enquiries from employees, managers and HR
Assisting with ad-hoc administration tasks to ensure accurate data records
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Marcegaglia Long Products is a global producer of high-quality stainless steel long products. They are known for their ability to offer high quality and reliable products in a wide range of grades, shapes and sizes. Their stainless steel is sustainable material with over 90% recycled content. Products are melted in Europe with energy sources and raw materials that provide customers with a lower than industry average carbon footprint. Working Hours :Monday to Friday 9am to 5pm (flexible).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Timekeeping responsibilities for approx. 270 employees using a time management system whilst following multiple rota patterns and local pay agreements
Data maintenance on time management system including employee data, holiday entitlements, rota schedules and access controls
Calculating and processing accurate payroll amounts for overtime, temporary promotions and absences using local agreements
Calculating and processing SSP and company sick pay using statutory and local agreements
Gathering and providing statistical data for payroll team lead and or managers
Handling pay enquiries from employees, managers and HR
Assisting with ad-hoc administration tasks to ensure accurate data records
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Marcegaglia Long Products is a global producer of high-quality stainless steel long products. They are known for their ability to offer high quality and reliable products in a wide range of grades, shapes and sizes. Their stainless steel is sustainable material with over 90% recycled content. Products are melted in Europe with energy sources and raw materials that provide customers with a lower than industry average carbon footprint. Working Hours :Monday to Friday 9am to 5pm (flexible).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
An opportunity has arisen for a Programme Manager to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment.
As a Programme Manager, you will lead delivery across a portfolio of strategic growth initiatives, providing structure, oversight and direction to support successful outcomes.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £450 - £550 per day (Inside IR35) and benefits.
You will be responsible for:
* Lead planning and coordination across a portfolio of revenue-generating initiatives.
* Turn strategic priorities into clear delivery plans, milestones, ownership and timelines.
* Monitor dependencies, assumptions, risks and key delivery pathways.
* Maintain momentum across multiple initiatives by coordinating planning and addressing delivery obstacles.
* Introduce practical programme management processes that improve visibility and delivery confidence.
* Work with initiative leads to strengthen planning, sequencing and execution.
* Produce clear reporting to support effective decision-making and provide senior stakeholders with visibility of progress, risks and delivery confidence.
* Build effective working relationships across business, operational and leadership teams.
* Facilitate discussions to align priorities, clarify responsibilities and support timely decisions.
* Develop practical tools, templates and processes to support continued effective delivery.
The candidates from the following background will be considered:
* Programme Manager, Portfolio Manager, Project Manager, Programme Delivery Manager, Portfolio Delivery Manager, Strategic Programme Manager, Programme Lead or in a similar role
What we are looking for:
* Extensive experience leading complex programmes, portfolios or strategic initiatives involving multiple stakeholders.
* A proven record of delivering outcomes in organisations where programme delivery capability is still developing.
* Strong skills in planning, dependency management and risk management.
* Background of bringing structure, clarity and momentum to changing or ambiguous environments.
* The ability to influence senior stakeholders and build confidence through effective delivery leadership.
* Commercial awareness and understanding of how effective delivery supports business growth and organisational objectives.
* Comfortable working at both strategic and hands-on delivery levels.
Particularly useful backgrounds:
* Business transformation
* Commercial growth
* Portfolio management
* Programme governance
* Strategic planning
* Healthcare
* Research
* Technology
* Data-driven organisations
* Scaling organisations
* Programme management capability
* Delivery frameworks
This is a great opportunity for a Programme Manager to make a measurable impact in a research and healthcare environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Administrative Support: You will perform day-to-day administrative tasks such as managing incoming and outgoing communications, organising files, scheduling appointments, and coordinating meetings. This ensures the smooth functioning of the office environment.
Data Management: Apprentices are often responsible for maintaining and updating databases, recording information, and producing data analysis as required. This includes handling confidential information in compliance with organisational procedures.
Customer Interaction: Engaging with internal and external customers is a crucial part of the role. You may respond to inquiries via phone, email, or in person, ensuring that customer needs are met effectively.
Collaboration Across Departments: You will support various functional areas within the organisation, working closely with different teams to resolve issues and improve administrative services. This collaborative approach helps you understand the overall structure and goals of the company.
Skill Development: Throughout the apprenticeship, you will develop key skills such as communication (both written and verbal), problem-solving, decision-making, and time management. You will also gain proficiency in using various IT tools and software relevant to business operations, such as Microsoft Office.Training Outcome:Potential future admin roles.Employer Description:Ascendant Access grew out of Managing Director Steve Dean’s strong belief that British design and manufacturing can produce truck mounted platforms competitive with anybody else in the world.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Time management,Multi-tasking skills....Read more...
An opportunity has arisen for a Senior Product Manager to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment.
As a Senior Product Manager, you will lead product strategy and delivery, developing scalable digital solutions across clinical research and healthcare technology.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £550 - 63;700 per day (Inside IR35) and benefits.
You will be responsible for:
* Setting and delivering product strategy across clinical trial recruitment and research data services.
* Leading product discovery, validation, roadmap planning and prioritisation using customer insight and data.
* Working closely with engineering teams to agree priorities, manage trade-offs and deliver product outcomes.
* Building relationships with pharmaceutical, academic and research customers to understand their needs and identify opportunities.
* Turning individual customer requirements into scalable product capabilities rather than one-off solutions.
* Defining product requirements, acceptance criteria, success measures and delivery plans.
* Working collaboratively with engineering, data, design and clinical teams in regulated environments.
* Balancing commercial requirements with research and operational priorities.
* Tracking product adoption, performance and commercial results to identify areas for improvement and growth.
* Presenting product priorities, progress and risks to senior stakeholders.
The candidates from the following background will be considered:
* Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager, Digital Product Manager
What we are looking for:
* Extensive experience in Senior Product Management within healthcare, life sciences, clinical research or clinical trials.
* A proven background in developing and scaling products for multiple external customers with differing requirements.
* Prior experience converting customer requirements into scalable product solutions.
* Experience working with pharmaceutical organisations, ideally within clinical trials, patient recruitment, patient engagement or research services.
* The ability to balance commercial requirements with research and operational priorities.
* Experience working alongside engineering teams and leading product delivery.
* Strong product strategy, roadmap planning and prioritisation experience.
* Strong stakeholder management experience across engineering, data, research, clinical and executive functions.
* Have experience delivering products within complex, regulated environments.
This is an excellent opportunity for a Senior Product Manager looking to lead meaningful digital products across healthcare and clinical research.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Dispensing Optician Job – Kidderminster, Worcestershire
£30,000 - £34,000 Pro Rata + Bonus 3, 4 or 5 Days per Week | Alternate Saturdays | No Sundays or Bank Holidays
Zest Optical are working alongside a well-established independent Opticians in Kidderminster to recruit a GOC registered Dispensing Optician.
This opportunity has arisen due to the retirement of a long-serving Dispensing Optician, giving you the chance to inherit an established patient base while joining a successful independent practice with an excellent reputation. It's also an exciting time to join, with a full refurbishment planned in the coming months.
The practice would ideally like to recruit someone on a part-time basis, although applications are welcomed from Dispensing Opticians looking for 3, 4 or 5 days per week.
The Opportunity
• Join a respected independent practice with a loyal patient base • Work alongside experienced Optometrists, Optical Assistants, an on-site laboratory and Audiologist • Dispense a carefully selected range of premium eyewear including LINDBERG, Face à Face, Silhouette, Ray-Ban, Oakley and more • Use Digital Mirror dispensing technology and Optix practice management software • Be involved in all aspects of dispensing and patient care within a busy six-day practice • Opportunity to support neighbouring practices on occasion
Role Details
• 3, 4 or 5 days per week with set working days • Alternate Saturdays only • Generally 9:00am to 5:30pm with some earlier shifts being introduced • £30,000 - £34,000 pro rata plus bonus • 20 days holiday plus Bank Holidays (pro rata), plus your birthday off • Ongoing training including OCT, dry eye clinics and Valeda AMD treatments • Genuine long-term career progression • Planned November start to allow a full handover
Requirements
• GOC registered Dispensing Optician • Excellent dispensing and communication skills • Patient-focused with strong technical knowledge • Professional, organised and happy to support colleagues
To apply, send your CV to Rebecca Wood using the Apply button below.
Alternatively, call 0114 238 1726 or WhatsApp 07933 115681 for more information.
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A prominent space company specialising in the design, manufacturing, and testing of rocket engines and thrusters is looking for a Quality Engineer to join their team.
Qualifications:
Degree or HND in a relevant engineering field, or equivalent hands-on experience.
Experience in Quality Engineering, ideally within the aerospace sector.
Knowledge of AS9100 and ISO9001 standards.
Strong communication skills and the ability to interpret technical documents.
Proficiency in quality management methodologies and audit procedures.
Responsibilities:
Analyse customer requirements and prepare compliance documentation during the bidding and contracting stages.
Develop and maintain documentation required for customer deliveries.
Act as the company???s representative in critical customer reviews (MPCB, MRR, TRR, DRB).
Address supplier non-conformities and assess supplier data to ensure it meets specifications and quality standards.
Lead efforts to resolve non-conformances and implement preventive measures for improved future performance.
Review and verify manufacturing and testing data for completeness and compliance, and compile End Item Data Packs (EIDPs).
Assist with internal AS9100 compliance and conduct audits within the supply chain....Read more...
