Customer Support Jobs   Found 1,802 Jobs, Page 28 of 73 Pages Sort by: Relevance Date

Apprentice Business Administrator

Typical tasks include Management of communications Emails Telephone calls Compiling and updating of reports on job progress and status. Processing data on our various computer-based systems for tracking status and managing targets Working with and building relationships with various departments and team members to ensure a smooth operation and accurate record keeping   During year 2 you will undertake a Level 3 in a business discipline to suit your role. This will involve working with limited support on the tasks already competent on and demonstrating to an assessor in the workplace confidence, efficiency, and able to undertake these tasks proficiently. A portfolio of evidence is also required. You will be supported each step of the way in developing your skills and knowledge on a wide variety of office-based work scopes. As you gain experience you will increase in confidence and ability and be able to handle more sophisticated tasks and become more independent in your application of our tried and tested techniques. By the end of your training period, you will be proficient in conducting a wide range of business support tasks, confidently executing work in an efficient and professional manner. Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Once you have qualified, there may be an opportunity for you to carry on employment with us.Employer Description:Score (Europe) Limited have a workshop facility in Great Yarmouth. Score Europe area provider for valve services in the European market with over 30 years of experience in delivering valve solutions in the oil & gas market. Their products and services include valve supply, valve repair, actuators supply, valve actuation, valve testing, enhanced valve testing, field support.Working Hours :Monday 8:00am to 4:00pm, Tuesday 8:00am to 4:00pm, Wednesday 8:00am to 4:00pm, Thursday 8:00am to 4:00pm, Friday 8:00am to 4:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

National Accounts Mgr

JOB DESCRIPTION Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the National Account Manager is responsible for driving revenue within assigned accounts and through specified programs. Assigned accounts to include, but not limited to, COIT, Servpro (liaison for cleaning products), ServiceMaster (liaison for cleaning products), One Way Property Restoration, and Jon-Don. Also, management of the Private Label Chemical Program including hiring/managing Manufacturing Rep firms, product management of private label offering and sourcing new revenue streams through Toll Manufacturing opportunities including managing opportunities with Rust-Oleum. Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Gather product, customer, and market information to aid in the process of selling product. Manage sales process and achieve revenue targets. Display or demonstrate product, using visual tools, samples or catalog, and emphasize salable features at trade shows, open houses, and sales training opportunities. Maintain customer account portfolio, including sales volume, trip and customer reports, working agreements and other tracking reports. Create reports for business transactions and keep expense accounts. Represent manufacturer in fair and honest way Receive customer feedback and respond in an appropriate manner. Maintain constant communication with clients. Participate in product development and product improvement processes. Act as an interface between the company and the customer on pricing, product availability, product information and credit issues. Gather and disseminate internal information regarding product improvement, process improvements, including functions like shipping, quality, competitive information, and business opportunities. Performs other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Bachelor's Degree in Business / Sales & Marketing / Business Management required Five years of retail sales experience required. Retail placement and marketing support experience beneficial. Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of Word / PowerPoint / Excel Knowledge of Customer Management Software Knowledge of Retailer Experience / Past Sales Experience Ability to pass a pre-employment background check. Hiring Range Between $93K - $105K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...

Water Surveyor

Water Auditor/Surveyor Department:Water EfficiencyLocation(s):  South Yorkshire/West YorkshireSalary Band: £26k subject to experience. Attractive bonus up to £200 per month.Contract:Full Time - 40-hour weeksEquipment:  Vehicle (van), smart phone, associated equipment.OverviewAqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.We are currently required to build on our excellent team of Home Water Efficiency experts across South & West Yorkshire.We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.ResponsibilitiesThe successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire.This is a FREE service to the customer, paid for by the local water company.All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself.You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks.You’ll be inputting data using our My Water app on a company tablet and You’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer.Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.This role suits those who have a passion for addressing climate and sustainability issues.Main Duties: Visiting domestic properties, liaising with homeowners and occupants.Discussing water efficiency and the drivers behind it.Providing water saving guidance and behavioural change advice.Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and EnglishFull UK driving licence: essential (a company vehicle will be provided) Skills: Driving: EssentialExcellent Communicator: EssentialEnjoys working with customers: EssentialBasic computer literacy Experience: Customer service, consultancy or advisoryWorking within a busy and demanding environmentData collation via an app on a mobile deviceCustomer liaison  If you are interested in this Water Auditor/Surveyor role, please submit your latest CV.  THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED  INDHS  ....Read more...

Automation and Control Technician apprentice

Acquire foundational knowledge of AGV/AMR systems, including navigation technologies, control systems, and software platforms. Develop familiarity with industry standards, safety protocols, and system integration. Assist in the installation, testing, troubleshooting, and maintenance of AGV/AMR systems under supervision. Support system updates, battery maintenance, fleet monitoring, and basic diagnostics of robotic vehicles Participate in the configuration and testing of route mapping and task assignments within warehouse or production environments Work closely with cross-functional teams including engineering to understand workflow requirements and challenges Communicate findings, incidents, and improvement suggestions clearly. Observe and document performance metrics for AGV/AMR systems. Support root cause analysis and corrective actions for system inefficiencies Complete training modules and assessments as part of a  apprenticeship program Cost Saving Projects Create and improve visual management systems around the plant Arrange workshops and lead them within ZFPS Present data to the management meeting Support the cycle counting job role as required Represent the ZFPS department at meetings both internal and external as required Audit existing and recently implemented processes on a weekly basis Support and conduct 5S Audits Support sustainability Apply digital app solutions based on group standards Creation and Implementation of STD work Participate and Update the Value stream (Direct and indirect) Implementation and resolve any issues related to Shopfloor management Identify and lead Line balancing opportunities Participate and lead OMA (Overall maturity assessment) of the plant Supplier/Customer visits to resolve issues Undertake any other reasonable requests by the Company. Required to support the plant outside of normal working hours Other Admin tasks as required Training:You will attend the Shrewsbury Colleges Group, London Rd Campus one day per week or taught input on your chosen HNC and then the remainder of the working week will be in the workplace.Training Outcome:We would look to offering the successful apprentice the opportunity to join us as a qualified Technician with possible progression.Employer Description:ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility.Working Hours :8:00am – 4:30pm Mon-Thur (Lunch 12:30pm – 1:00pm unpaid) 8:00am – 1:00pm Fri (work through).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

IT Consultant Apprentice

Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.) General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?  The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Functional Skills in maths and English, if required Get an introduction to Windows, Linux and PowerShell Training Outcome:90% of QA apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.Employer Description:Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday to Friday, 8am- 4:30mSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working ....Read more...

Support Desk Technician Apprentice (Renaissance Computer Services)

The Support Desk Technician (Apprentice) is the first point of contact for end users experiencing technical difficulties. Strong and confident communication skills are therefore of the utmost importance. Your role involves diagnosing and resolving issues related to hardware, software, and other computer systems, in a predominantly Microsoft Windows-based client base.  You’ll set up new computers, printers, and user accounts, and provide ad-hoc user training, based on best-practise and security-focussed methodologies. You’ll also assist with account management, providing senior Renaissance staff with feedback from end users and detail of common, reoccurring, or evolving technological or customer service-related issues. Under appropriate supervision, you may be required to attend our clients’ offices and transport computer equipment on occasion, providing cover for on-site support and/or installation services where geographically appropriate. There is strong potential for a permanent role with the Company, upon successful completion of your apprenticeship. As a Digital Support Technician you will: Provide timely and effective remote support to users and clients Diagnose and troubleshoot hardware, software, and network problems Recognise when issues require internal escalation and do so in a timely manner Address non-technical inquiries and transfer or escalate them appropriately Set up new computers, printers, and software applications Create new user accounts according to individual needs of the user and client, and according to instruction Assist with migrations (e.g. on-premises to Azure/Entra/Office 365) and other IT projects, when required Offer training to users on system usage and best practices Assist users in managing their user accounts, including password resets and access permissions Work on multiple issues/tickets concurrently, prioritising your workload and meeting SLA deadlines Keep track of all client and internal interactions in the company's PSA tool, to allow for accurate reporting of time, sales, communications, and profitability of each client Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Renaissance is an IT Managed Service Provider, catering for Small to Medium Businesses, Charities, and Schools in the local area and nationally. We are a close-knit team with very low staff turnover; several of our 11 employees have been with the company for well over 5 years. We aim to be the "one-stop-shop" for all things "IT" for our customers, including everything from our IT Support Desk through to high-level IT Strategy Consultancy & Network Design, Microsoft 365 deployments, Cyber Security services, VoIP Telephony, and CCTV solutions.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,Written communication skills,Microsoft Windows 10/11,Microsoft Office,Technical Support,Active Directory (On-Premise),Microsoft 365,Entra ID,Intune,Cyber Security,TCP/IP Networking ....Read more...

Business Administration Apprentice

You’ll play a key role in supporting day-to-day operations and delivering excellent service to internal and external stakeholders. Main duties include: Deliver proactive and efficient administrative support to our GP Federation and member practices Manage multi-channel correspondence, including emails and phone calls, liaising across practices in both localities Schedule meetings, coordinate appointments (where required), and maintain shared calendars Provide personal assistant support to one or more PCN Clinical Directors, ensuring clinicians’ schedules are well-organised and managed Support internal and external communications, including electronic correspondence, updating newsletters, and maintaining web content SystmOne is a clinical system which is used across the NHS to store health records; you will use this to extract relevant data monthly, build clinician rotas, and oversee holiday planning when directed Develop a strong understanding of SystmOne to respond confidently to general enquiries Assist Operational and Business Managers with general administrative tasks related to PCN/Federation oversight Investigate routine enquiries, providing clear advice and practical support as needed What you'll learn: Proficiency in office systems and streamlined business processes Strong communication skills and effective time management techniques Collaborative teamwork within professional business environments Competence in digital tools such as Microsoft 365, including note taking Operational knowledge of the SystmOne clinical system Familiarity with NHS and primary care procedures Understanding of data protection regulations and patient confidentiality protocols Effective workplace communication in healthcare settings Training: The successful candidate will complete Level 3 Business Administration Apprenticeship Standard This will be delivered in the workplace, with a tutor visiting once a month Training Outcome: Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person Employer Description:GP practices in Easington and Sedgefield are members of a not-for-profit Community Interest Company – South Durham Health CIC. Community interest companies exist to benefit communities and the purpose of South Durham Health CIC is to relieve illness and promote health amongst residents and patients registered with GP practices and those who work in the localities of Easington and Sedgefield. SDH delivers health services to patients across both localities and provides support, training, and education to its member practices. The membership of SDH is drawn from partner General Practitioners in seventeen GP practices. SDH is overseen by a Board of Directors. Directors are elected by and from the membership. The Board is supported by a chief executive and management team providing full time leadership and support for SDH. The management team includes staff with a range of skills and expertise including experienced former practice managers.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...

Volkswagen Service Technician/Mechanic Apprenticeship

The Service department is vital to the success of our business. From the right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults.  Testing of parts and systems to ensure correct working.  Following checklists, to ensure all critical parts of vehicles are examined.  Carrying out bumper-to-bumper overview, service, and inspection.   Maintenance of electronic systems, including onboard entertainment systems.   Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension.    Completion of legible and accurate paperwork for the customer's and centre's records. Maintenance of a clean and tidy work environment.   You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:   Enthusiasm and willingness to learn.   Teamwork.   Strong communication. Customer Service.  Interest in vehicle engineering.   We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle). Certificate in Automotive Refrigerant Handling. Brand-specific certifications. Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday, between 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative ....Read more...

Payroll Specialist Apprentice

You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience. Duties include:  Process monthly payrolls in accordance with internal policies and UK statutory requirements Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments) Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation Prepare and submit all required payroll tax filings and statutory reports Reconcile payroll accounts, investigate variances, and resolve discrepancies Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care Produce monthly and ad hoc payroll reports for internal stakeholders and auditors Stay current with changes in payroll laws, best practices, and reporting requirements Support process improvements and system enhancements to drive payroll efficiency Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs. The knowledge units outlined below are delivered via the CIPP online learning platform: National Insurance PAYE Statutory Sick Pay (SSP) Statutory Parental Leave Statutory Deductions You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows: Business and Customer Awareness Payroll (Core) Payroll (Pensions for payroll) Payroll (Technical) Regulation and Compliance Systems and Processes The last three months of the qualification will entail completing the following as part of the EndPoint Assessment: Multiple-Choice Role Simulation Professional Discussion Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. ESG Responsibilities Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to: • Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same. • Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet. • Share the Love: look out for your colleagues and unite as a team. • See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role. • Use Your Voice: talk openly and listen, so we’re all in the know. • Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence. Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy ....Read more...

Finance Assistant Apprentice

Accounts Payable Responsibilities Assist with the processing of vendor invoices into Chrome River, including those in relation to taxis & courier expenses Assist with the processing of all postage charges into the 3E system Assist with the reconciliation of vendor account statements research and communicate all discrepancies where necessary Review and update the vendor listing, ensuring all information is accurate and complete Assist with maintenance of all vendor existing accounts, ensuring each is current and paid within the agreed vendor payment terms Assist with the review and set-up of all new vendor account requests in accordance with firm policy, completing of background checks where necessary Respond to all vendor and internal customer AP enquiries as-and-when required Handle any appropriate ad-hoc queries and reporting requests as appropriate Cashiering Responsibilities: Review and report all bank account balances on a daily basis Assist with the preparation of the daily reconciliation of all bank accounts Assist with the compilation and preparation of the weekly cash flow forecast as required Assist with the preparation of any CHAPS & International payments where required Review the SRA report on a regular basis to determine the need for any urgent fee disbursement payments Assist with the distribution of all corporate card applications to all new joiners Respond to all vendor and internal customer cashiering enquiries as-and-when required Handle any appropriate ad-hoc queries and reporting requests as appropriate Billing Responsibilities: Assist Billing Coordinators with time adjustments, narrative reviews and transferring between task codes and workstreams Assist Billing Coordinators with performing proforma edits, creating and editing bill drafts, and processing invoices Assist Billing Coordinators with the filing of finalised bill packs Support Billing coordinators with follow-up via email or phone as requested, providing superior customer service Provide administrative support as needed (ie. filing, providing client invoice copies, pulling disbursement back up) Assist with the review of CI and CA status invoices Assist with the On Account review Provide standard and scheduled wip reports in a timely manner Assist with the ebilling delivery of invoices Regular analysis of client/matter information in relation to archiving Ensure Partners and fee earners are kept up-to-date on outstanding matters and invoices Collections Responsibilities: Assist and work with Senior Collections Coordinator to provide a full AR and collections function for the firm Maintenance of transfers of time/cost and write-offs Preparing statements of outstanding invoices for specific clients Providing timely reports to Partners of outstanding invoices Conducting regular reviews of AR comments and keeping them in line with the current status Ensuring the timely delivery and payment of bills Assist with any ebilling queries Regular analysis of client/matter information in relation to archiving; and ensure Partners and fee earners are kept up-to-date on outstanding matters and invoices Training: Accounts or Finance Assistant Level 2 Apprenticeship Standard Training would take place one day per week, delivered remotely via Microsoft Teams Training Outcome: After successfully achieving the AAT Level 2 qualification, you will have the opportunity to progress to a more senior level with the company as you develop a variety of skills Please note, progression onto AAT Level 3 and 4 may not possible in this role specifically Employer Description:Simpson Thacher & Bartlett is one of the world’s most respected law firms. But for us, this has never simply been a matter of size or rankings. It’s the direct result of our commitment to one founding principle. Since 1884, many of the world’s largest organizations have turned to us for smart solutions to critical commercial challenges. Today, approximately 1,500 lawyers in 13 global offices put the collective experience of the Firm to work for every client we serve. Our teams start with a deep understanding of our clients’ business objectives. We share knowledge across practices and regions. We help our clients not only mitigate risk, but also discover opportunity. And each success begins with the same simple question... How can we help you?Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Citygate Volkswagen High Wycombe Parts Advisor Apprenticeship

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: ·       Providing advice to customers who are having problems with their vehicles. ·       Taking sales orders from customers both face to face and over the phone. ·       Stock control for vehicle parts and accessories. ·       Maintaining an ordered stock room. ·       Raising invoices for parts sold. ·       Liaison with internal teams to ensure the correct stock is place at the right time. Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: ·       Enthusiasm and willingness to learn ·       Teamwork ·       Strong communication ·       Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: ·       Level 2 Customer Service Practitioner Standard ·       Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience ....Read more...

Volkswagen Citygate Ruislip Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.  Every day is different within the Service department. As a Service Technician/Mechanic Apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.  Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Business Support Apprentice

The broad purpose of the roles are to provide administrative support to one or more teams in our office in Swindon. The roles will be wide-ranging and include opportunities for providing administrative support within the post holder’s respective team. You will work closely with other business support colleagues as well as wider team members in a supportive and collaborative environment to contribute to team objectives, where development and continuous improvement is encouraged and supported.   Your role will involve building and managing relationships with senior colleagues, arranging and supporting meetings and playing a key role in the delivery of the peer review process. You will deliver effective support that underpins the delivery teams and supports our wider objectives by ensuring that operations are carried out in an efficient and effective manner in a way that maximises benefit to the whole organisation. Examples of activities you may undertake include: Diary support for the Head of Team Meeting scheduling and support Arrangement and support for virtual meetings, such as video conferencing or teleconferencing Organisation of meetings including preparation of agendas and note-taking Providing support at our events, internal and external Travel and accommodation booking Travel and expense claim processing Contribute to updating best practices, being mindful of continuous improvement Setting up and maintaining purchase orders Supporting the team to deliver peer review and grant award processes Support corporate projects as required Training:You will undertake professional development and training as part of a cohort of apprentices. We are offering two routes for this apprenticeship - Level 3 Business Administrator and Level 3 Data Technician. Under the Business Administrator pathway your training will include: Level 3 Business Administrator apprentices will complete their apprenticeship with New College Swindon, over 18-21 months. The first 15-18 months are the ‘practical period’ where you will learn through a combination of on-and-off-the-job training with New College Swindon and EPSRC to develop and implement the required Knowledge, Skills and Behaviours. Candidates will be required to attend New College Swindon 1 day per week during the practical period for facilitated workshops In the final 3 months of your programme you will undertake and lead on a work-based improvement project, deliver a presentation on this project, undertake a Knowledge Test and a professional discussion underpinned by a work-based portfolio as part of the End Point Assessment Training Outcome:EPSRC have supported a number of apprentices over the years who have forged careers within UKRI. Employer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday to Friday 37 hours per week, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working ....Read more...

Business Assurance Administrator

About The RoleWould you like a meaningful job that makes a difference, with flexibility and real potential for growth?  Salvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people. Our aim is to support people in achieving their full potential.We currently have a vacancy for a Business Assurance Administrator in our Corporate Services Team delivering Business Assurance.The Business Assurance Administrator will provide a full and effective administrative and project support service to the Business Assurance team.  This team is responsible for a range of corporate reporting for the business including KPI performance and benchmarking.  The team are responsible for the delivery of the internal audit programme, maintaining the corporate risk register and business continuity plan as well as managing the corporate policy and procedure library. The team also form the Data Protection Team ensuring organisational compliance with data protection. The post holder will also support the Head of Service in relevant areas, as required. The Administrator will provide excellent customer care to internal and external customers of the Association. The benefits on offer:In return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAbout The Candidate•          Previous experience in office administration providing full and varied support to team members.•          Demonstrable experience of use of MS Office software.   •          Knowledge of the social housing sector.•          Previous experience of working within a social housing environment.•          An understanding of the structure, ethos and work of The Salvation Army.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  ....Read more...

Assistant Restaurant Manager - Cyprus (H/F)

Assistant Restaurant Manager – Luxury Resort in Cyprus (H/F)Salary : €30,000 - €35,000 per annumOpened all yearFluent English We have the pleasure to be working with a fantastic 5* Luxury Resort Hotel in Cyprus keen to develop the Food and Beverage Division and would like to put in place Assistant Restaurant Manager to support the Restaurants Managers in each outlets.You will be instrumental in supporting the Restaurant Manager of your outlet with daily operations, coordinating and optimizing everything from the restaurant and bar to kitchen functions, large group bookings, and special events.We are looking for someone who leads with passion. You will have a knack for inspiring and motivating your team, and paying meticulous attention to every detail.Your confidence will shine through in all situations. Above all, your drive will be to create an unforgettable experience for every single guest.Main Responsibilities In collaboration with the Restaurant Manager, overseeing all aspect of the operations and guide the team to meet company standards.Be an active support during service.Support in the preparation of plannings and rotasMaintain the food & service standards, and the product knowledge to the highest standardEnsure maximal revenue and profit are achieved from all sales opportunitiesReview feedback to ensure they are offering the best experienceSupport the implementation of brand standards and proceduresTraining of your team to develop knowledge and individual skillsSupport and assist in : employee attraction, recruitment, onboarding, performance management, etc… Required Skills/Qualifications Must have experience in luxury Hotel F&B, high-end dining or trendy and quality restaurant operations with process and standards to follow.Currently be working as Assistant Manager / Junior Restaurant Manager / AGM / Floor Manager / Supervisor positionHigh quality of service and strong brand standardsDeliver a high level of customer service to all reporting staffDeliver a one team approach to ensure continuous success.Be a key player in growing all areas of the businessNeeds to be very ambitious and focusedFluent in English. Interested in this great challenge? Apply today with your updated CV!Contact: BeatriceOny candidates that have been selected will be contacted. ....Read more...

Data Technician Apprentice

The Data Technician Assistant Apprentice supports the Data Centre Solution SME in managing and maintaining data centre systems and processes. The role requires professionalism, attention to detail, and adherence to internal and client procedures. Key Responsibilities Support the Data Centre Solution SME in managing Nlyte system configuration, data integrity, and reporting. Assist with onboarding new sites and maintaining accurate asset and infrastructure records. Provide technical support and training for internal tools. Participate in change management, troubleshooting, and system updates. Contribute to documentation, process improvement, and compliance with quality and safety standards. Support disaster recovery testing, operational acceptance testing, and cross-team collaboration. Expectations Maintain professionalism, punctuality, and a methodical approach to tasks. Complete all mandatory training and maintain system access. Escalate issues and risks appropriately. Adhere to client and internal processes, including timely reporting and documentation. Promote a positive team environment and support knowledge sharing. Additional Responsibilities Perform additional tasks as instructed by Management. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Level 3 Data Technician Apprenticeship Standard qualification, which includes: Level 2 functional skills in maths and English (if required) End-Point Assessment (EPA) You will receive full training and support from Just ITTraining and training  Training Outcome:When individuals complete their apprenticeship, they will have the opportunity to progress.Employer Description:ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.Working Hours :Monday - Friday - (9:00am - 5:30pm). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Data Literate,Motivated,Excellent time management,Problem Solver,Excel,Passion for Data ....Read more...

Level 3 Apprentice Engineering Technician

Your duties will include; Assist, as required, with a wide range of engineering duties including in the preparation of engineering drawings, specifications, and reports. Develop an understanding of the design manuals, technical guides and conditions of contract associated with the delivery of schemes. With support and training, use CAD and other engineering software to produce technical drawings and other works information. Contribute to site surveys, measurements, and setting out tasks. Maintain accurate records of meetings and site visits as required. Assist with the investigation of queries and complaints relating to schemes delivered within Transport Planning. Assist in the supervision of the delivery of works including contractors, suppliers, and other appropriate agencies both internal and external. Assist in the preparation of information for consultation and engagement. Assist in monitoring the expenditure and budgets of small design schemes. Assist in ensuring that checklist and process documents are accurate and followed. Attend engagement activities, reviews of potential schemes, site visits, contractor meetings, and on-site commissioning activities. Assist in the production of Ward Member updates, planning submissions, scheme update material and strategy documents. Develop and understanding of the Highways Development Control process and assist the team in assessing Planning applications and maintaining highways records. Gain an understanding of transport’s role in the support of regeneration and housing through the collation of information necessary to develop strategies and schemes. Training: Qualification - Level 3 Civil Engineering Technician Apprenticeship. The Apprentice will attend college 1 day a week. Training Outcome: Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract Job seeking support is also included Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

ICT Apprentice

Assist in IT Procurement: Collaborate with the IT team to research and recommend hardware and software purchases, ensuring cost-effectiveness and compatibility with existing systems User Account Management: Help in creating, modifying, and deactivating user accounts and permissions in various systems and applications, following security protocols Technical Documentation: Contribute to the creation and maintenance of technical documentation, including user guides, troubleshooting procedures, and knowledge base articles Basic Network Support: Assist in network troubleshooting tasks, including connectivity issues and basic configurations, under the guidance of senior IT staff Asset Tracking: Participate in asset tracking and inventory management, ensuring accurate records of hardware and software assets Software Deployment: Support the deployment of software updates and patches across the organisation, following change management procedures User Training: Assist in organising and delivering training sessions or workshops for staff and students on IT tools and best practices Cybersecurity Awareness: Promote cybersecurity awareness and best practices among staff and students, including password management and email security IT Help Desk Support: Provide front-line support by answering IT help desk inquiries, troubleshooting common issues, and escalating complex problems to senior IT staff Backup and Recovery: Participate in regular data backup and recovery procedures to ensure data integrity and availability. Testing and Evaluation: Assist in testing new hardware and software solutions, providing feedback on usability and performance Training: An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group Training Outcome: Possibility for a permanent position within this sector upon successful completion Employer Description:Aims & Values Highfields School, Matlock, is a growing school with over 1,200 students. It belongs to The EMET Trust which promotes the autonomy of its members and includes the prestigious West Bridgford School. It is a co-educational, day comprehensive school for students aged 11 to 18 years. The school is situated on two sites, 1.8 miles apart, Starkholmes (Years 7 – 8) and Lumsdale (Years 9 – 13). Our Core Purpose To be an inclusive, happy community that values every individual and inspires them to achieve their full potential. Our Aims To achieve our core purpose and values we aim to: Respect all students and staff as individualsWorking Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...

Process Engineer & IT Coordinator Apprentice

Key Duties and Responsibilities: Your duties will include, but are not limited to: Assist with installing and setting up hardware and software for users across the business (PCs, printers, network devices, production-related IT systems) Support the integration of new technology within the business under the guidance of senior IT staff Help monitor and troubleshoot basic IT issues, escalating complex problems when necessary Assist in liaising with IT suppliers for routine support and maintenance needs Contribute ideas to improve the efficiency and quality of IT services within the business Learn how to identify procedural improvements within IT workflows, especially related to manufacturing processes Support the IT team in maintaining accurate IT asset records and documentation Assist in following and applying AML’s cybersecurity policies across IT systems Learn how to maintain compliance with cybersecurity standards and best practices Support routine security checks (e.g., updates, backups, antivirus, access control) Help prepare basic IT reports, including usage logs, issue tracking, and updates for the IT Manager Assist with simple analytics tasks (e.g., reviewing system usage or downtime logs) Communicate effectively with users across departments to understand IT needs Work closely with colleagues across the business to support their IT requirements Promote good communication between IT and other areas of the business Work towards an IT qualification Attend training sessions, seek feedback, and actively learn from senior IT staff -        Identify areas for personal skill development and discuss training needs with your line manager. -        Follow AML’s Health & Safety policies at all times.   Training:The Apprenticeship training with take place at Sheffield College's City Campus 1 day per week.Training Outcome:On successful completion of the apprenticeship there may be full time employment.Employer Description:AML is an advanced manufacturing supplier specialising in the development of manufacturing solutions, and production services for a number of prestigious blue-chip clients. Originally a spin-out from the award-winning Advanced Manufacturing Research Centre (AMRC) at the University of Sheffield, AML is now recognised as a market leader in delivering flexible manufacturing capability at the leading edge of machining technologies and efficiencies, with particular expertise in aerospace, defence and energy components.Working Hours :Monday to Friday 8:30am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Customer Service Controller

Position: Service Controller Job ID: 130/25 Location: Office Based (4 days a week on-site) Rate/Salary: £40,000 – £48,000 per annum Benefits: 25 Days Holiday + Bank Holidays (with option to purchase 5 additional days) Annual Bonus Laptop & Mobile Phone Provided Up to 7% Pension, Life Assurance, Share Scheme Comprehensive Healthcare Package (medical, dental, optical, physio, hearing) Enhanced Family Leave & Flexible Working Options Mental Health Support & Long Service Recognition Awards Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Service Controller Typically, this person will coordinate and manage a team of marine service engineers, supporting planned maintenance, troubleshooting, and emergency call-outs for marine diesel engines and generator systems. You will be responsible for service scheduling, technical support, and ensuring work is carried out to the highest standards, including compliance with maritime safety and regulatory requirements. HSB Technical’s client is an established and well-regarded business entity within the marine diesel engine and power systems sector. Duties and responsibilities of the Service Controller: • Respond to customer queries and emergency breakdown requests across commercial, defence, and leisure marine sectors • Schedule and dispatch marine service engineers based on skillset, location, and urgency • Plan and monitor service jobs including vessel inspections, diagnostics, repairs, overhauls, and commissioning activities • Accurately open, update, and close work orders ensuring full compliance with documentation, billing, and reporting standards • Oversee approximately 100 live service orders per month, valued at approx. £300k • Act as a key liaison between engineering teams, clients, and other stakeholders such as port authorities or shipyard managers • Track real-time job progress and keep clients updated throughout the service lifecycle • Conduct regular 1-2-1s, performance reviews, and toolbox talks with a team of 4–8 engineers • Ensure safety and operational compliance across shipyard, dockside, and on-board environments • Drive key service KPIs including First Time Fix, promise date adherence, and profitability metrics Qualifications and requirements for the Service Controller: • Recognised engineering qualification (mechanical/marine) or equivalent experience • Minimum 3 years’ experience within the marine diesel engine or generator engine industry • Strong understanding of marine power and propulsion systems including main engines, auxiliary engines, and supporting systems (fuel, cooling, exhaust, control) • Proven experience in managing or coordinating field service engineers • Excellent planning, scheduling, and problem-solving skills • IT literate, with knowledge of Microsoft Office and service/job management systems (e.g. SAP, DBSi, or similar) • Understanding of maritime safety legislation and class society standards is desirable • Strong communication and customer-facing skills This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...

Head of Operations - Growing Bakery Buisness

Position: Head of operations Location: Brimingham  Salary up to £60,000 + Car Allowance + Bonus We’re working with a growing, independent food and beverage business known for its quality craft offerings, bold design, and strong local following. With multiple high-performing sites and further openings in the pipeline, the business is now seeking a commercially astute and hands-on Head of Operations to help take the next leap forward.This is an ideal opportunity for a confident and ambitious operator looking to join a dynamic, founder-led business with a strong culture and a clear vision for scale. You’ll play a central role in shaping and growing the operation, while ensuring teams are developed, systems are tightened, and profitability is maximized.Key Responsibilities Drive Performance & Profitability: Use data-driven insights to optimize site performance, margins, and operational efficiency across all locations.Operational Leadership: Provide clear, structured leadership to store and area teams—ensuring excellence in daily operations and customer experience.Growth Management: Oversee the roadmap for future openings, including new site planning, team recruitment, launch strategy, and post-opening support.Team Development: Mentor and upskill the existing senior team, building leadership capacity across the business while fostering a strong, motivated culture.Process & Structure: Implement systems and SOPs to support consistency and scalability across the estate.Proactive Operations: Shift the business from reactive firefighting to forward-thinking strategic planning, with a constant focus on improvement.Customer Service Excellence: Ensure all teams are trained to deliver high, consistent standards of service aligned with the brand’s values.Founder Partnership: Work closely with the founder to bring their vision to life—balancing strategic autonomy with collaborative input. The Ideal Candidate Based within easy reach of Birmingham, with the flexibility to be present in stores regularly.Experienced in growing and professionalizing multi-site hospitality or retail operations, ideally having scaled a business from a handful of units to 10+.Confident leading at both strategic and operational levels—comfortable coaching a team one day, rolling out a new system the next.Commercially sharp, with a keen understanding of P&Ls, KPIs, and cost control.Passionate about independent brands and hospitality, with a hands-on, can-do approach.Calm under pressure, solutions-focused, and motivated by growth and building teams. If you are interested, please get in touch with Ben@Cor-elevate.com ....Read more...

Apprentice Panel Technician

This is an excellent opportunity to work as part of a highly skilled team that is committed to quality. You will train to become a qualified Vehicle Damage Panel Technician; the successful candidate can expect a high-quality training package with excellent career prospects. You will work independently and as part of a team following a defined process, using the skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard. You will receive training and support throughout your qualification the successful candidate will learn to remove, repair and replace vehicle body panels and components of the vehicle safely and efficiently, using a variety of body repair panel tools, equipment and devices. Duties to include: Assessing a vehicle to establish the extent of damage Based on the initial assessment, deciding whether to repair or replace bodywork Removing damaged panels Refitting new/repaired panels Repairing damaged bodywork using traditional dolly and hammer or more modern techniques Repairing small dents, holes or corroded areas using a compound filler A certain amount of administration and customer interaction is also required: Keeping a record of work carried out and time taken Liaising with the customer or insurance company Providing quotations and estimations Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:Mobile SMART Repair service for mobile car body repair in Bristol, such as bumper repair, car scratch repair, dent repair, car paint repair, stone chip removal and alloy wheel repair. Mobile car body shop units are essentially ‘ body shops on wheels ‘, which are fitted with high quality tooling which allow a vehicle technician to undertake a wide variety of vehicle repairs and industry standard water based paint systems that allow the vehicle technician to paint refinish the vehicle to manufacturer paint specification. We have a real passion to provide private and commercial clients with the best quality mobile car body repairs service that will leave clients delighted with the standard of work on their vehicle.Working Hours :Monday to Friday 08:00- 17:00Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative ....Read more...

Business Administrator Apprentice

As an apprentice, you will work with experienced team members, get hands-on experience, and gain new skills. Duties will include: Prepare correspondence and documents through audiotyping and word processing Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual Prepare mail and emails with enclosures for dispatch Arrange for all copying to be done, in person if the Office Assistant is not available to undertake the task Make appointments, arrange meetings and to maintain an up-to-date diary as directed Prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting Provide refreshments when asked to do so Provide support to other secretaries and / or fee earners as required Attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the company’s standards for client care Undertake any specific training when required to do so and overall to have a responsibility towards self-development Ensure the confidentiality of all the company’s and client's documentation and information To carry out such further tasks and overtime work as may be reasonably required from time to time at such offices of the company as may be required from time to time To be aware of and bound by the specific company policies on e-commerce (internet and email policies), social media and data protection Training:An apprenticeship includes regular training with a college or other training organisation. At least 6 of your weekly working hours will be spent training or studying/completing assignments etc.Training Outcome:We hope the successful candidate may be offered full-time employment following successful completion of the apprenticeship, subject to a permanent position being available to offer.Employer Description:Thorpe & Co is a local and friendly solicitors firm with offices in Scarborough, Filey and Whitby serving the communities on the North Yorkshire coast. We offer a client focused approach whatever your legal issue. You can be assured of a great service from our team. We have been accredited with the Lexcel Practice Management award following an independent audit by the Law Society. This standard is only awarded to solicitors who can demonstrate the highest management and customer care standards. Dedicated to providing the best service to you, our team are also members of the following specialist law panels: Conveyancing Quality Scheme Children PanelWorking Hours :Monday - Friday Start 09:00AM - Finish: 5:00PM each day. 1-hour for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Numeracy skills ....Read more...

Marketing Apprentice

We’re looking for a proactive Marketing Assistant to join our dynamic team. This is an exciting opportunity for someone who is passionate about marketing, eager to learn, and motivated to create meaningful impact. In this role, you will support a variety of marketing activities, assist in managing projects, and contribute to the delivery of high-quality content that connects with our audience. It’s a fantastic opportunity to grow your skills, take ownership of your work, and thrive in a fast-paced, collaborative environment. Supporting the development and execution of marketing campaigns across digital and traditional channels Creating, formatting, and editing documents, presentations, and reports using Microsoft Word, Excel, and PowerPoint Assisting with content creation for social media and other digital platforms Conducting market and competitor research Coordinating marketing events and initiatives Tracking campaign performance and providing regular reporting Collaborating cross-functionally to ensure a consistent brand message The Candidate: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Some understanding of digital marketing and social media platforms Excellent written and verbal communication skills A customer-centric approach to work A positive, can-do attitude with a learning mindset Strong organisational skills and attention to detail  We’re Looking For: Ability to manage multiple projects and meet deadlinesTraining:Your training plan: All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments. More training information: Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures. Throughout the program, you will receive dedicated support from your tutor to ensure your success. Upon completing your apprenticeship, you will be awarded the Level 3 Multi-Channel Marketer Apprenticeship Standard.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship  Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday between 9am – 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental ....Read more...

Dog Groomer Apprentice (Bird Dog Grooming)

Duties will build up to include, but not limited to: Welcoming customers to the salon Learning how to handle and style dogs Provide professional, high quality, hygienic and empathetic dog grooming assistance Support the salon manager in day-to-day running of the salon by providing relevant administrative and operational support Assist in ensuring excellent salon presentation is maintained and high standards are kept through cleanliness, safety and good standards of housekeeping Accurately record all relevant customer information, including grooming regimes and behavioural temperament, during pre-grooming health assessment and the grooming process, complying with GDPR and the company Data Protection Policy Provide professional preparation of dogs prior to grooming, including controlling, moving and restraining dogs safely, appropriate washing and drying of the coat, carrying out basic trims and supporting the dog groomer as required This is a fantastic opportunity for a passionate apprentice dog groomer to join our team to progress onto becoming a full time stylist. The salon is a friendly and fun place to work and would suit any hard working individual who loves all dogs! Training: Full training to be provided by the employer and KEITS at the place of employment The applicant will be working towards a Level 2 Dog Groomer Apprenticeship The learner will be allocated an industry specific training consultant who will provide both remote and on site visits throughout the apprenticeship The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship Training Outcome:Possibility for future employment for the right candidate should a position be available.Employer Description:Bird-Dog Grooming was born of the shared love of dogs held by its founders Susana and Philip and the desire to create a pet business that would allow them to care for animals in an ethical and sustainable way. Based in Fulham, our salon is run by our salon manager, Emre. Emre’s journey began in Ankara, the capital of Turkey, where his love for animals led him to pursue a career in dog grooming. After graduating as a veterinary nurse in 2012, Emre worked as a dog groomer in leading animal hospitals in Turkey until 2018, when he opened Turkey’s first independent dog grooming salon in Ankara. In 2020, Emre partnered with Başkent University to provide grooming education, training a new generation of pet groomers. His passion for the craft and deep love for animals brought him to London in 2022, where he continues to refine his expertise. With over 12 years of experience, Emre is known for his mastery in Asian style grooming and breed standard trims. To Emre, every groom is a carefully crafted work of art.Working Hours :Tuesday - Saturday, 08:45 - 17:30.Skills: Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience,Physical fitness ....Read more...