As Key Account Manager you will be joining a highly successful global business who are a leader in their market. The role is field based working with clients maintaining and building the customer base effectively meeting customer needs. The role is full time and permanent offering a salary of between £45,000 to £47,000 and an OTE of up to circa £70,000. Being a national role ideal location would be M4 corridor or central Midlands with easy access to the motorway network.
Purpose of the role:
To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients. Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner.
Key Accountabilities for the Key Account Manager:
Managing your account portfolio with product mix, margin and turnover
Develop strategic plans to manage the profit within the business using data analytics to identify emerging trends
Assess and tactically grow account spend
Build, nurture and develop strong relationships with key stakeholders to maximise opportunity
Work closely with internal teams to ensure effective communication and an efficient process
Identify, negotiate and secure new partnerships to expand market reach
Maintain product information on customer platforms managing e-commerce reporting to monitor, analyse, and optimise online sales through distribution channels
Execute targeted product marketing campaigns collaborating with marketing
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Review and produce monthly reports on KPIs, trading, forecasting
Coach and mentor BDMs
Key Skills Required for the Key Account Manager Role:
Experience in a national key account role
High levels of customer service
Experience in understanding procurement cycle would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What’s in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. The role offers a salary of between £45,000 and £47,000 with an OTE of up to circa £70,000 company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The offices are modern bright and offer great facilities.
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Are you a confident and analytical individual with a flair for identifying market trends? We are working with a long established and successful FMCG family business focusing on offering a first-class service. They are looking for a Category Manager who can turn all category and shopper data into actionable insights with retailers. This is a full time, permanent role, based onsite every day in Banbury.
As the Category Manager you will be responsible for:
Customer collaboration
Cementing your position as key independent advisor with your buyers, building and maintaining strong relationships
Becoming the category champion by not only delivering monthly updates to your accounts, but by proactively analysing performance, consistently providing an insightful and challenging view on the category
Actively reviewing customer and market data, optimising range and space in with retail/wholesale partners
Flagging risks and opportunities with distribution, to account managers and ensure robust recommendations on future promotional strategy or ranging, including the support of NPD
Inputting into development and evolution of top-line category vision for customer use
Data analysis – not just churning the numbers but telling the story behind them too
Helping to train and coach the rest of the business to make the best possible use of data and insights, so being self-sufficient when it comes to understanding the data will be key
Being outcome focused; results driven
Ability to prioritise quickly in a fast moving, entrepreneurial environment
Happy to roll sleeves up and get stuck in – this is a small team and we need people who are happy to do everything from churning the data to developing the best way to do things to set ourselves up for future growth
As Category Manager you must be/have:
A great communicator and story-teller, comfortable building and presenting data, making firm and insightful recommendations as you go
A proven track record of delivering results and can point to significant insight-led wins and projects helping drive value in your business
Knowledgeable about how to build strong, long-lasting internal and external relationships
Delivering customer-centric solutions to exceed business goals that benefit both parties
Experienced working in category management within the FMCG industry, a bonus if you have experience from a Household, health or beauty category
Comfortable using Kantar/Nielsen/IRI/Circana/Sales Out data
FMCG experience in a category-based role
Experienced in a customer facing category role delivering growth for customers is essential
You will be joining a fast-paced organisation which offers a culture of talent management, career progression, personal development plans and appraisals to keep you on track with your career journey. You will be offered a competitive salary of £45000 and up to 20% bonus (non-contractual).
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
Plans, organizes, and controls an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management. Collaborates with a wide variety of functional areas such as sales, engineering, R&D, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities. ** This is a remote position. **
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MARKET INTELLIGENCE Responsible for the following: Conducting customer interviews and surveys Competitive investigations and analysis Trade organization participation
LIFECYCLE MANAGEMENT Responsible for the following: SKU and product structure management Field and sales support Forecasting Market analysis Reviewing warranty exceptions
NEW PRODUCT DEVELOPMENT Responsible for the following: Creating product charters Managing the product development process Orchestrating product launches
STRATEGY DEVELOPMENT
Will be responsible (with guidance) for the following: Product pricing strategies Prioritizing new product initiatives Product portfolio pricing strategies Identifying growth opportunities within product segments
EDUCATION
Bachelor's degree from 4-year college or university and 0-3 years related experience or equivalent combination of education and experience
EXPERIENCE
4+ years related experience and/or training
SKILLS AND ABILITIES:
Ability to grasp technical details Proficiency in MS 365 Suite - specifically MS Excel, Outlook Power BI, PowerPoint Sharepoint, Teams and Word. CAD and/or SAP experience is a plus. Ability to manage multiple priorities, effective team player, self-motivated, quick learner. Must have interpersonal versatility, well developed business acumen, and highly developed planning, problem solving, negotiating and decision-making skills. Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community. Exceptional ability to analyze data and discern trends. Ability to think creatively in order to address customer and product issues. Ability to write/edit reports, business correspondence and marketing collateral. Ability to present information and effectively respond to managers, customers and sales / marketing staff.
OTHER REQUIREMENTS
This position does require occasional overnight travel. May also be required to visit Tremco plants and/or customer facilities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Retail Commercial Manager - Charity Retail
Salary: £30,000–£35,000 per annum, depending on experience, plus travel expenses
Contract: Full-time, permanent, 35 hours per week (flexible seven-day rota)
Location: Central & Greater London
Are you a commercially driven retail leader looking for a new challenge?
We are seeking an experienced Retail Commercial Manager (Area Manager) to drive the sales and profit performance of a portfolio of retail shops. This role is ideal for a results-oriented individual with strong leadership skills who can develop effective sales strategies, manage stock, and inspire a high-performing team to deliver outstanding customer experiences. You will be commercial and people focused.
About the Organisation
This organisation operates a network of retail shops to generate vital income for its charitable work. With ambitious growth plans, they are looking for a passionate and driven individual to contribute to their success.
Key Responsibilities:
Sales & Profit: Maximise sales and profitability across all shops, implement commercial strategies, and ensure optimal merchandising.
Stock Management: Oversee stock control, collaborate with warehouse and ecommerce teams, and ensure compliance with safety regulations.
Customer Experience: Lead and inspire shop teams to prioritise excellent customer service and community engagement.
Team Leadership: Manage a team of shop managers, providing guidance, training, and performance management.
Operations & Compliance: Ensure adherence to financial processes, health & safety, and charity retail regulations.
About You:
We are looking for someone with:
Experience in multi-site retail management, ideally within the charity sector.
Proven ability to drive sales and meet performance targets.
Strong leadership and people management skills.
A strategic and commercially minded approach.
Passion for delivering excellent customer experiences.
Benefits:
Competitive pension scheme (employer matching up to 10%)
Flexible/hybrid working options
Generous parental leave
Apprenticeship and development support
Cycle to work scheme, eye test vouchers, and employee assistance programme
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Comprehensive Training: Get all the tools and support you need to excel in telesales
Career Progression: Opportunities for growth Dynamic Team
Environment: Work alongside a supportive team
Ongoing Development: Learn new skills and build your sales career
If you’re ready to jumpstart your career and join a thriving team, we’d love to hear from you!Training:As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What You’ll Be Doing:
Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities
Customer Relationship Building: Develop and maintain positive relationships with clients, ensuring excellent service and customer satisfaction
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Your training course:
IT Technical Salesperson Level 3 Apprenticeship Standard: Equal to Level 3 (A level)
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday. 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
About YouDo you aspire to inspire and develop a dynamic team?Do you enjoy solving problems with a wide range of colleagues?Is a customer excellence your passion?If so, this role is perfect for you to join us and make a difference.
You will champion opportunities to consistently improve customer experience
You will have experience of coaching and mentoring a team of customer service professionals
You will be emotionally intelligent, with an understanding and concern for others About The RoleIn this role you will……Be a natural people leader, supervising a team of customer service professionals dealing with a wide range of customer enquiriesEnsure that we consistently deliver high standards of service and hold strong relationships across the organisationHelp to identify and implement customer process and experience improvements We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 27th April 2025Sifting date: 28th April 2025Interviews: w/c 28th April 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.Unfortunately we are unable to provide sponsorship.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
Technology Manager - Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT or Hospitality Technology Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the Hospitality Technology Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3)Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology, when necessary, with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3)Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work
Providing technical support in moving and setting up of Audio Visual and IT equipment as required
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate
Working with team members to troubleshoot both complex and routine computer issues
Performing one-on-one computer training on technology when necessary with both students and staff
Providing support with password reset issues for both students and staff
Follow best practice guidelines in ensuring security and privacy of networks and computer systems
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules
Provide orientation and guidance to users on how to operate new software and computer equipment
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required
Training:Information Communications Technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times TBC)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times TBC)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include:
Providing one-to-one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students, including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems, installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring the security and privacy of networks and computer systems.
Ensure the maintenance of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work
Providing technical support in moving and setting up of Audio Visual and IT equipment as required
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate
Working with team members to troubleshoot both complex and routine computer issues
Performing one-on-one computer training on technology when necessary with both students and staff
Providing support with password reset issues for both students and staff
Follow best practice guidelines in ensuring security and privacy of networks and computer systems
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules
Provide orientation and guidance to users on how to operate new software and computer equipment
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required
Training:
Information Communications Technician (Level 3) Apprenticeship Standard
Training Outcome:
Excellent progression available within the company. This may lead to a permanent position with employer and future progression
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times tbc)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include:
Providing one-to-one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students, including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems, installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring the security and privacy of networks and computer systems.
Ensure the maintenance of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression is available within the company. This may lead to a permanent position with an employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Key ResponsibilitiesAs a Business Administration Apprentice, you will support the administrative elements of the Operations and Clinical team’s work, including:
Assisting with general administrative tasks, including supporting our training programmes and Young Ambassador team, answering phone calls, responding to emails, and managing correspondence
Maintaining accurate records and databases, ensuring information is up to date and stored securely
Supporting the coordination of meetings, including sending diary invitations and taking minutes
Helping to manage charity resources, including ordering office supplies, maintaining inventory, paying and recording invoices
Assisting with fundraising, marketing, and communications activities, including social media updates and event planning
Providing support to the counselling team by managing appointment bookings and ensuring necessary paperwork is completed
Handling confidential information in line with GDPR and safeguarding policies
Contributing to the overall efficiency and effectiveness of the organisation by identifying opportunities for process improvement
Managing correspondence, scheduling meetings, subscriptions, and organising office activities e.g. Team meeting report and agenda templates
Support to compile and complete monthly and quarterly statistical reports (training provided)
Providing ad hoc, general IT support to the staff team
Attend and contribute to monthly full team meetings
Training:
Online remote delivery
Training Outcome:
To be retained as an employee after successful completion of the programme, will be dependent on performance and progression on programme and workplace
Employer Description:No5 is a Young People’s Counselling Charity based in central Reading. We are seeking an enthusiastic and motivated Apprentice Business Administrator to work based within our Operations team across the whole organisation. This is a fantastic opportunity for someone that is keen to develop their skills in business administration while supporting the vital work of a mental health charity.Working Hours :Workings hours on Tuesday, Wednesday and Thursday with an additional day in the week - hours to be confirmed upon appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Business Administrator ApprenticeLocation: Ilford
Monday-Friday, 9.00am-5.00pm (sometime weekend and evening).
Some evenings/weekends may be required.
Suvai Deafeast Community is seeking a motivated Business Administration Apprentice to support our team and gain valuable hands-on experience in a Deaf-led charity. This role combines real-world work with structured training.
Key Responsibilities:
Communicate with staff and Deaf clients using BSL
Support diary management and meetings
Handle enquiries, emails, and correspondence
Maintain confidentiality and professional conduct
Help plan events and coordinate projects
Assist with admin tasks, fundraising, and reporting
Take minutes and follow up on actions
Produce documents, reports, and presentations
Apprenticeship Details:
Level: Business Administrator (Advanced Level)
Duration: 18 months
Training schedule to be confirmed. This is an exciting opportunity to build your skills while making a difference in the Deaf community.Training Outcome:
Business Sales
British Sign Language Professional
Disability Awareness
Charity Sector
Business Management
Senior Support roles
Employer Description:About Suvai Deafeast Community (SDEC)
SDEC is a Deaf-led charity based in Ilford, dedicated to empowering the Deaf community through inclusive, accessible, and culturally appropriate services. We provide a range of programmes including mental health and wellbeing support, youth and family activities, skills development, community events, and advocacy.
Founded by members of the Deaf community, SDEC creates a safe and welcoming space where Deaf and hard of hearing individuals can connect, learn, and thrive. We work closely with local and national partners to promote Deaf awareness, equality, and inclusion.
Our projects are delivered in British Sign Language (BSL) and we prioritise visual, Deaf-friendly communication methods to ensure everyone can fully participate.Working Hours :Monday to Friday, between 9.00am to 5.00pm, including college/study time. Some evenings and weekends may be required depending on projects.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key ResponsibilitiesAs a Business Administration Apprentice, you will support the administrative elements of the Operations and Clinical team’s work, including:
Assisting with general administrative tasks, including supporting our training programmes and Young Ambassador team, answering phone calls, responding to emails, and managing correspondence
Maintaining accurate records and databases, ensuring information is up to date and stored securely
Supporting the coordination of meetings, including sending diary invitations and taking minutes
Helping to manage charity resources, including ordering office supplies, maintaining inventory, paying and recording invoices
Assisting with fundraising, marketing, and communications activities, including social media updates and event planning
Providing support to the counselling team by managing appointment bookings and ensuring necessary paperwork is completed
Handling confidential information in line with GDPR and safeguarding policies
Contributing to the overall efficiency and effectiveness of the organisation by identifying opportunities for process improvement
Managing correspondence, scheduling meetings, subscriptions, and organising office activities e.g. Team meeting report and agenda templates
Support to compile and complete monthly and quarterly statistical reports (training provided)
Providing ad hoc, general IT support to the staff team
Attend and contribute to monthly full team meetings
Training:
Online remote delivery
Training Outcome:
To be retained as an employee after successful completion of the programme, will be dependent on performance and progression on programme and workplace
Employer Description:No5 is a Young People’s Counselling Charity based in central Reading. We are seeking an enthusiastic and motivated Apprentice Business Administrator to work based within our Operations team across the whole organisation. This is a fantastic opportunity for someone that is keen to develop their skills in business administration while supporting the vital work of a mental health charity.Working Hours :Workings hours on Tuesday, Wednesday and Thursday with an additional day in the week - hours to be confirmed upon appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
This is a full-time position working within our Technical Services Team whilst studying towards a degree.
The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support role.
It allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes.
The programme offers a highly practical approach to learning that is immediately applicable to workplace situations.
This is an exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technical support to customers on a wide range of industrial software, hardware and associated products.
With 100 employees, we’re a growing company, staffed with bright, energetic people who believe passionately in what they are doing.
We look for and hire the best talent in all areas of our business and recruit people who strive to do and be the best, and who really want to make SolutionsPT even more successful than it is today.
The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based. However, occasional travel to customers’ sites in the UK and Ireland may be required.
Flexibility in working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is:
Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products
Handling incoming customer problems relating to the implementation and application of the software
Logging requests in the call tracking system
Seeking to resolve customer problems effectively and efficiently
Providing an element of training and consultancy to customers
Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy
To be a trusted advisor for the products allocated, including certification on products where applicable
Staying up-to-date with the development of new products and operating systems
Identifying opportunities to improve the efficiency of the team and the service it provides to customers
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:SolutionsPT prides itself on a company culture that fosters knowledge, insight, and understanding. Its dedicated training and personal development programmes are a testament to its commitment to nurturing industry experts and leaders of tomorrow.
We are looking for talented and motivated individuals with a passion for technology who are looking for a long-term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating from university well-positioned to step into senior positions.
The skills they possess include training others, delivering consultancy to customers, being an escalation to more junior members of the team and much more.Employer Description:With a proud history dating back to 1985, SolutionsPT is a dynamic company founded by CEO John Bailey, dedicated to delivering cutting-edge IT solutions for the industrial world. The company ethos is firmly rooted in continuous improvement and success for its customers, a commitment reflected in their strategic partnership with global leading software brand AVEVA since 1991.
Employee wellbeing is a priority at SolutionsPT. We offer a range of wellness activities, such as holistic massages, health screenings, and mental health support through trained Mental Health First Aiders.
SolutionsPT is also renowned for its vibrant company culture, regularly hosting company meetings that blend business updates with fun activities, fostering a sense of community among employees. The company's commitment to transparency is evident in its regular updates on the company's financial status and achievements.
We have a strong culture of employee engagement and personal development, achieving Platinum status in the Investors in People accreditation.Working Hours :Monday - Friday, between 8.45am - 5.15pm, with an hour lunch break.Skills: Communication skills,IT skills,Analytical skills,Team working,Self-motivated,Inquisitive personality,Passion for technology....Read more...
We are seeking a highly organised and proactive individual to join our team as an Administrative Support Specialist. Successful candidate will play a crucial role in ensuring the smooth day-to-day operations of our mortgage advisory firm, providing essential support to our advisers and contributing to outstanding customer service.
Key Responsibilities:
Liaise with new customers to gather and organise necessary documents for mortgage applications
Work closely with lenders to ensure efficient processing and secure mortgage offers quickly, keeping clients informed at every stage
Follow a structured post-submission admin process to maintain clarity and accuracy within the business
Provide timely updates to estate agents for clients who are buying a property
Chase solicitors where required, particularly those recommended by Beechwood
Offer a warm welcome to walk-in clients, ensuring they feel comfortable and valued
Support brokers with researching protection options for clients with specific needs, such as adverse medical histories
Answer incoming calls, collect basic client information, and route calls to the appropriate mortgage broker
Attend weekly meetings with senior management to discuss workflow and suggest improvements to enhance the company’s performance
What We’re Looking For:
The ideal candidate will be an efficient multitasker with excellent communication skills and a strong commitment to customer service. They should thrive in a collaborative environment, pay attention to detail, and be able to prioritise tasks effectively to meet deadlines.
This is an opportunity to join a growing, client-focused team where your input will be valued, and your contributions will directly impact the success of our advisers and the satisfaction of our clients.Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:This role presents an exciting opportunity to hone your skills and grow within our team. With dedication and drive, there is potential for future progression to the position of Administration Team Manager, where you would oversee a small team of administrators and play a key role in shaping Beechwood's success. Alternatively, if your ambitions lie in an advisory capacity, you may advance into an advice-based role, further expanding your career within the company. Whatever your aspirations, we are committed to supporting your professional development and helping you achieve your goals.Employer Description:Since 2001, Beechwood Mortgages has been helping customers secure the ideal mortgage. Backed by a team of experienced advisers, we provide guidance at every step, ensuring you find the right mortgage tailored to your needs. Our mission is straightforward: to support homeowners by keeping costs low and the process hassle-free.Working Hours :Monday to Thursday 9am to 5.30pm - Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Adaptability,Positive attitude....Read more...
Sales Ledger:
Create Sales Orders from Customer Purchase Orders
Maintain Sales Order Outstanding Reports and DRNI with PM’s and update
Raise Sales Invoices and Progress them to payment due date/chase debtors
Record customer receipts
Issue monthly statements/ reminders / statements to customers / chase receipts
Take legal action when required
Purchase Ledger:
Transfer electronic invoices from Suppliers Mail box to “day files”
Validate suppliers and ensure invoices are correct and payment terms match
Process Supplier invoices on Progress/Sage as applicable
Issue invoices requiring third party sign off to appropriate responsible person
Deal with any queries- price- quality- supply
Prepare schedules for payment for mid and end of month payments
Complete/Check credit account applications with suppliers
Accounts:
Perform End of Month on SAGE
Bank reconciliations- Petty Cash/ GBP/Euro/Savings
Check nominals Profit & loss/ Trial Balance
Check tax codes for VAT
Check VAT import statements
Check all invoices are uploaded
Chase PODS/Credit notes
Payroll:
Check all expense claims conform to Company guidelines
Check attendance/absences on Progress
Prepare schedules for HR
Record expenses to Project expenses tracker
Record expenses on Sage on Journals
General:
Assist with internal and external financial audits
Assist with utility audits/quality audits
Provide support to Financial Term and PM’s
Provide admin/Purchasing Support when required
Training:
Level 2 Assistant Accountant Apprenticeship Standard
Weekly attendance at Riverside College, Widnes
Training Outcome:
Once their apprenticeship has been completed there is the opportunity for them to be become a full time staff member of the TS team
From that point they will be able to progress to become a full account assistant and beyond
Employer Description:This company is trading as Tracoinsa System UK Ltd. This company designs, develops & delivers highly effective and efficient material handling solutions across a wide range of industries.
With highly experienced and dedicated engineering teams, lean manufacturing facilities and a dedicated after sales support unit, all committed to delivering excellence. Quality approval to ISO9001, 14001 & 45001 ensure that TS delivers highly effective, efficient and sustainable material handling solutions.
We are an established and highly respected engineering supplier to the automotive, aerospace, medical, energy, FMCG and OEM sectors since 1972.
Our philosophy is to provide the latest Material Handling Technologies within our products and services.
Tracoinsa’s engineering expertise includes:
• Automated handling systems
• Bespoke automated machinery
• Simultaneous engineering
• Conveyors and Handling Equipment
• Mechanical and Electrical design
• 3D virtual and discrete simulation
• Project Management
• In-house Manufacturing
• Assembly and inspection
• Try out and commissioning
Our talented and experienced team are committed to creating strong and lasting relationships with our customers by fully understanding their needs, maintaining a close working relationship and carefully managing large and small projects alike.
Tracoinsa System is a UK head quartered materials handling technology company that undertakes projects locally, nationally and globally. We have partners across Europe and the rest of the world so that we can offer global support and numerous engineering services.
We offer you innovative solutions that increase the performance of your facility through effective, efficient, robustly engineered, state of the art material handling systems. With a comprehensive product range, Tracoinsa Systems are a dynamic, technologically advanced company delivering innovative global turnkey material handling solutions.Working Hours :Monday - Thursday, 08:00 - 17:00 with a 30 min lunch break
and Friday, 08:00 - 14:30 with a 30 min lunch break
Where required (with suitable notice given) we do from time to time require some weekend work if the job cannot be completed during normal working hours.Skills: IT skills,Attention to detail,Microsoft package knowledge,Proactive nature,Keen to learn,Good timekeeping is essential....Read more...
Redline are looking for a Mansfield based Quality Engineer to help drive excellence across our inspection processes and ensure total compliance with industry, customer, and internal standards.
As a Quality Engineer, you'll play a pivotal role in auditing our inspection operations, verifying that Automated Test Equipment (ATE) programmes meet specifications, and supporting a culture of continuous improvement. You will work closely with inspection teams, engineers, and management to maintain quality and compliance in everything we do.
Key responsibilities of the Quality Engineer, based in Mansfield:
Audit inspection activities to ensure compliance with internal procedures and industry standards
Monitor ATE test programme integrity and validate parameters against approved specs
Conduct internal audits across departments and product lines
Document audit findings and support root cause analysis and CAPA initiatives
Collaborate with production and engineering teams to promote best practices and process improvements
Support external audits and provide compliance documentation
What we are looking for in the Quality Engineer:
A detail-oriented, analytical thinker with strong documentation skills
Experience in quality assurance, inspection, or compliance auditing in manufacturing
Confidence interpreting technical drawings and test specifications
Knowledge of ATE systems and test program logic
Excellent communication skills and a team-oriented mindset
If this Mansfield based Quality Engineer job could be of interest to yourself, send your CV to bwiles@redlinegroup.Com or call 01582 878816 / 07471181784.....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Own and manage first-line issues, ensuring timely resolution
Lead incident management for allocated tickets, maintaining SLA adherence
Identify and implement first-line fixes, promoting best practices within the team
Contribute to service improvements as part of daily operations
Provide backfill cover as needed, demonstrating flexibility and adaptability
Collaborate with internal and external stakeholders to deliver exceptional service
Training:Using an online platform with Baltic Apprenticeships qualified coaches.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Join Dataspire, a leading technology solutions provider passionate about transforming the educational landscape who are on now on the hunt for their next IT Support Apprentice to join their team!
They specialise in delivering innovative IT solutions to schools, ensuring seamless operations and empowering educators and students alike. With a dynamic team dedicated to excellence, Dataspire fosters an environment of growth and collaboration, propelling both its employees and the company forward.
At Dataspire, they invest in your future. As an apprentice, you'll embark on an enriching journey, working towards your Level 3 ICT Support Technician programme qualification under the guidance of our expert training team at Baltic Apprenticeships. You'll have access to a supportive workplace mentor and receive comprehensive training from the Baltic team.Working Hours :Monday - Friday 7.30 am - 5.30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Providing Support to end users and being the first point of contact for error reporting
Diagnosing hardware and software issues
Monitoring IT Systems, backups, security platforms and infrastructure
Dealing with alert notifications and scheduling appropriate tasks
Performing hardware and software installations, both in-office and occasionally onsite
Configuring and testing of Computer Equipment, networking infrastructure and applications
Some work involving fibre optic network installations
Some project work involving R&D elements around software API's, bms metering and data systems, computer hardware builds, wired and wireless network design and implementation, plus testing and rollout of client facing security systems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training to be provided via NowSkills, primarily live virtual training, monthly 1:1 sessions and online platform access etc
Training Outcome:
Progression to a full time permanent role for the right candidate followed by progression in the business to 2nd line / Project focused work in due course
Employer Description:3TL are an MSP (Managed Service Provider) offering IT Support, Cloud Solutions, Telecommunications, and Connectivity services to SMBs across the UK.Working Hours :Monday - Friday, 9.00am - 5.00pm including 40 mins lunch + 20 min break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
