Key Responsibilities:
Assist in capturing and documenting business requirements
Contribute to process mapping and system evaluation
Support project teams in gathering data, analysis and reporting
Learn how to test systems for functionality and user needs
Help develop user manuals and other support documents
Shadow senior analysts to gain practical insight
Attend apprenticeship training sessions and complete coursework
Support change management and business readiness activities
Take part in meetings and workshops with stakeholders
Embrace new learning opportunities and contribute ideas
Training:
Business Analyst Level 4 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 4 Business Analyst qualifications
Training Outcome:Potential for permanent role after completion of apprenticeship for the right candidate.Employer Description:One of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
Being a citizen is a hugely important concept. It means being part of society, having a stake, having rights and responsibilities and being respected.
We have a clear social purpose, which is to provide homes that are a foundation for life.There are some fundamental challenges people in our communities face and we want to be an organisation which can help them deal with these.
So we are working to solve some of the most pressing issues around housing and homelessness.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW is currently recruiting for an experienced and highly organised Helpdesk Administrator to join a busy, site-based facilities team in Glasgow. Working closely with the Contract Manager, the successful candidate will play a key role in ensuring the contract achieves 100% compliance across all maintenance, reactive, and quoted works.Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements:Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment.Strong customer service and communication skills, with a professional and proactive approach.Good commercial awareness and experience with financial reporting.Proficient in Microsoft Excel (intermediate to advanced level) and general computer literacy.IOSH Managing Safely qualification (desirable).Salary & Benefits:Salary up to £26,500 (depending on experience)23 days annual leave plus bank holidaysCompany pension schemeMonday - Friday 8am to 5pm (In office) ....Read more...
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer
Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities
Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue
Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable
Manage customer concerns process applicable to business unit in line with local business procedures
Utilises Management Information systems to properly understand customers’ terms and conditions where applicable
Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses
Process order quotations including freight costing and follow up
Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched
Deals with returns and credits in a timely manner
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours
Understand, proactively embrace and positively act in accordance with our code of conduct
Ensure completion of all relevant compliance training and procedures
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance
Help and assist other team members, even outside of own individual tasks
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures
Training:
Customer service practitioner Level 2 apprenticeship standard
Weekly off the job training
Blended learning sessions with assessor coach
Functional skills if required
Training Outcome:
The opportunity to progress to other roles and areas of the organisation
Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments.
The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range.
Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications.
As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification.
You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs.
The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security.
Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The duties will depend on your experience and training. Generally, you'll need to:
Deliver tailored teaching activities to pupils on either a one-to-one basis or in small groups
Make sure that the pupils you support are able to engage in learning and stay on task during the lesson or activity
Support the social and emotional development of pupils, reporting any issues when required
Support the teacher in managing challenging pupil behaviour and promoting positive behaviour
Listen to pupils read and read to pupils as a class, group or one-to-one guide and monitor pupil progress
Help with the planning of some lessons
Provide detailed and regular feedback to teachers on pupils' progress
Carry out administrative duties, such as preparing classroom resources
Look after pupils who have had accidents, need help dressing or are upset
Create art displays of pupils' artwork
Provide support outside of your normal classes, such as helping during exams, covering TA absences or going on school trips
Help with extracurricular activity such as breakfast and after-school clubs, homework club, revision sessions or lunchtime duties
Supervise other support staff
Coordinate specific areas of teaching support once you have the right level of experience
Training:The apprentice will attend the Filton Campus of SGS College, once a week for their learning. This will be term time only. Training Outcome:As well as ensuring full competency as a Teaching Assistant, this standard provides a foundation for potential progression into a number of career paths in the Educational sector including Higher Level Teaching Assistant, Assistant Teacher and Teacher.Employer Description:The Tynings Primary School is a vibrant and inclusive primary school located in Staple Hill, BristolWorking Hours :30-hours per week
8.30 am - 3.30 pm Monday to Friday with a 1-hour unpaid lunchbreak, term time only to exclude/include INSET days (39-weeks)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Preparing IT areas and performing daily hardware checks
Maintaining IT consumables and asset registers
Providing technical support and resolving IT issues
Assisting with presentations and equipment setup
Managing user accounts and password resets
Supporting reprographics and paper stock management
Creating ID cards and managing access systems
Escalating technical issues to senior engineers
Demonstrating commitment to professional development
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship offers a pathway to a long-term career in IT within the education sector. Successful candidates may progress into permanent IT support roles or further technical training, with opportunities to work across multiple schools and develop specialist expertise.Employer Description:Thrive Co-operative Learning Trust is a forward-thinking educational organisation committed to safeguarding and promoting the welfare of children and young people. Operating across multiple schools, Thrive provides a supportive and inclusive environment where staff are encouraged to grow professionally and contribute meaningfully to the success of the Trust.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
The ideal candidate will be someone who will grow in their role with the potential to develop into a full Marketing Assistant.
Main Duties:
Supporting the Marketing Manager across all areas, including;
Be the first point-of-contact for all administrative marketing tasks
Deal with general administrative/marketing tasks
Dealing with customers over the telephone in a professional manner.
Design & artwork of adverts and products (Illustrator)
Social media content and scheduling
Update the company website, ensuring maintenance of all web listings, imagery, descriptions, pricing and categories
Website and social media analysis
Media tracking
Work to deadlines/timescales
Using Microsoft Packages in particular Word, Outlook, Excel, Publisher and PowerPoint
Use Facebook, Twitter, YouTube, Instagram, Hootsuite and Hubspot
Use Illustrator, InDesign, Photoshop and Video Editor
Review, monitor and analyse online activity and provide recommendations and insights to others
Updating and tracking of the marketing pipeline
Monitor emails and respond to customer enquiries
Generate ideas to increase communication activity across all channels
Photography and video of events, activities and products
Promotion of a variety of products and campaigns
Research
Print/email reports
Oversee the internal and external management and distribution of printed material
Send mail shots by post and email
Data handling, including GDPR compliance checks and updates
Handling of incoming calls and queries
Liaise with all departments across the organisation to gather, define, collate, schedule and assign work requests
Liaison with external marketing agencies, external supporters and events companies
Act as a Brand Ambassador, ensuring the brand is used correctly and consistently across the entire organisation and all stakeholders
Contribute to the development of marketing plans
Assisting all members of the team as and when required
Apprenticeship Programme Requirements
As part of your contract of employment with regards to your Digital Marketing Apprenticeship Programme, you are required to:
Attend and be punctual for all lessons
Complete all assignments with regard to your apprenticeship by the required timeline.
Attend all work-based training/support sessions
Training:To achieve the apprenticeship the candidate builds up a portfolio of work-related evidence.
The apprentice will do this by completing projects. The apprentice will attend weekly taught classes on Teams to cover the technical knowledge and understanding and have reviews every 8 weeks.
A candidate will need to be able gain knowledge and build up a portfolio of work-related evidence covering the duties below:
Duty 1 Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams.
Duty 2 Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation.
Duty 3 Use research data to inform marketing decisions, targeting, planning, delivery.
Duty 4 Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives.
Duty 5 Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption.
Duty 6 Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.
Duty 7 Support the administration of marketing activities, e.g., organise a webinar or online/offline event; run an email campaign, run a pay per click (PPC) campaign, support press, advertising and PR activity, and partner marketing activity.
Duty 8 Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals.
Duty 9 Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities.
Duty 10 Contribute to the monitoring of marketing expenditure and activities to a specified budget and plan in line with company processes.
Duty 11 Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness.
The Multi-Channel Marketer Level 3 Apprenticeship Standard will involve an End Point Assessment at the end of the programme; the independent external assessor will assess each element of the end point assessment and will then decide whether to award successful apprentices with a fail, pass, a merit or a distinction.
The end point assessment includes an assessment of all the requirements of the standard, including, competencies, knowledge and behaviours. It takes place in the final few months of the apprenticeship, using four assessment methods:
This End Point Assessment has 2 assessment methods.
Assessment method 1 - Written project report with presentation and questioning:
Assessment method 2 - Interview underpinned by portfolio of evidence:
End Point Assessment involves:
Portfolio of work, practical, observations, tests, projects and professional discussion.Training Outcome:There is a strong possibility that you will gain a permanent position (subject to availability), following successful employment as well as achievement of the full apprenticeship programme.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.
The salary may start higher than the minimum, subject to experience and it will increase after a probationary period, subject to meeting targets.Employer Description:Sale and manufacture of work at height equipment and associated maintenance & inspection; training and hire.Working Hours :Monday to Friday – 8.30am – 5.00pm.
Lunch ½ hour per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Good MS office skills,Social Media experience,Use Word, Excel, Outlook,Creative frame of mind,Enthusiasm and self-motivation,Genuine interest in marketing,Desire to learn and develop,Desirable-working in an office,Desirable: Customer Experience,Desirable:Marketing Experience,Excellent attendance,Excellent Timekeeping,Ability to use initiative,Friendly and approachable,Eager to progress,Technologically savvy....Read more...
Carry out full system install which can include mechanical and electrical competence and potentially software
Carry out assembly inc. panel build mechanical system build
Carry out necessary software additions
Carry out system service visits
Carry out remote support calls and on-site support where required
Report progress and issues to the PM for accurate customer communications
Training:
You would learn a lot of skillsets working alongside our team, electrical, mechanical and potentially software if this is an area you pick up well
There is a huge variety of work in our robotic palletiser systems and AMRs
Training Outcome:
We would hope to take on as full time automation engineer if everything goes well
Employer Description:Granta Automation manufacture and install robotic palletising systems and automated guided vehicles for pallet movements in factories and distribution. We are the likely the largest installer of palletising robots in the UK, we have some interesting patents on our software and systems too.Working Hours :Monday to Friday
8am- 5pm or similarSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Assist in the design, development, and testing of mechanical components.Produce CAD models and engineering drawings using software such as AutoCAD, SolidWorks, or similar.Support prototype fabrication, assembly, and testing processes.Perform basic calculations and simulations to support design decisions.Collaborate with teams including manufacturing, quality.Maintain project documentation and engineering records.Follow health and safety procedures in all tasks.Participate in on-the-job training.Familiarity with machining, welding, or manufacturing processes.Training:4 days a week at Olicana Products and 1 day a week at Bradford College
Working towards a Level 2 Engineering Operative apprenticeshipTraining Outcome: Qualified Mechanical Engineer (possible full time job at Olicana depending on performance and availability)Employer Description:We are high-quality tube manipulation manufacturer for mid to high-volume tubular mild steel to industries. with our own powder coating facility onsite.
Our engineers take customer concepts & optimizing the product for manufacture - ensuring that your design and cost objectives are met.Working Hours :Monday - FridaySkills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
The apprentice will contribute to day to day operations, assist with technical support, and participate in cross-functional projects, all while developing a deep understanding of systems, processes, and organisational values.Training:This includes one day, attending meetings, updating apprenticeship journals and working on apprenticeship assignments. The apprentice will complete their mandatory study time, amounting to 6 hours of off-the-job training per week.Training Outcome:An apprentice can apply for IT roles after completion of the successful apprenticeship programme. Employer Description:The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.Working Hours :35 hours per week (Monday to Friday, 8 am - 4 pm). The weekly schedule will be agreed with line manager in advance.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Non judgemental....Read more...
Support the renewals and procurement process:
Arranging vendor meetings
Raising purchase orders
Process goods on receipt
Support technical project delivery:
Participate in project meetings, helping to track progress, risks, and action items.
Work with technical teams and customers to facilitate smooth delivery of IT projects.
Assist IT Business Partners in understanding business needs and translating them into IT requirements
Support technical installations:
Support installation of on-site IT equipment such as routers, switches, computers & CCTV
Maintain Assets:
Keep check on stock of dispatched and returned hardware - update asset system to reflect changes
Raising and GRN of purchase orders
Documentation:
Maintain documentation and create user guides where applicable for repeat tasks
Maintain records, documentation, and reports to support decision-making
Contribute to user training and communication plans during system changes or upgrades.
Assisting technical and support functions in issue resolution:
Support resolution of tickets
Liaise with end users to diagnose and fault find
Training:
Information Communications Technician Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:At Flogas we do things right. We do energy at the right value for our customers.
Since 1984, we’ve been doing right for homes and businesses and we’re making great steps to do things right for the environment too as well as doing things right for you, and right by you, wherever you are.
Even when things don’t go right, you can rest assured we’ll do everything to put it right.
We just know how to do energy right.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
This is a fantastic opportunity to combine work and study, gaining invaluable experience in a dynamic global company.
This Apprentice Workplace Coordinator role is designed for someone who is starting to figure out their career interests and is eager to try out different aspects of workplace operations and community support. You will work very closely with your Lead on clearly defined and structured daily tasks, helping you to grow your confidence in the working world and develop essential skills.
Key Responsibilities: As an Apprentice Workplace Community Coordinator, you will be supporting the London Workplace team and contributing to creating a welcoming and inclusive experience for our employees and visitors.
The role involves various routine tasks across several areas. In Front Desk Support, you'll help keep the area clean, greet visitors, and manage visitor logging.
For Communication & Queries, you'll assist with employee queries, manage posts and deliveries, and support office operations like meeting room bookings and supply management.
You'll also help maintain internal documentation and coordinate food orders for events. In Community & Events Support, you'll assist with community events and guide employees on office amenities.
The role includes learning and development opportunities, focusing on skill acquisition, task ownership, fiscal responsibility, and compliance.
You'll primarily interact with your Workplace team and internal colleagues, with limited external interactions:
Front Desk Support
Communication & Queries
Office Operations Support
Community & Events Support
Learning & Development
Typical Stakeholders / Interactions
Training Outcome:
Potential for full time role on completion of the apprenticeship
Please note this is dependent on team capacity and the availability of open roles at the time
Employer Description:Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.
As part of Wise, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
More about our mission: https://wise.com/p/our-missionWorking Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Customer Service Orientation,Organizational & Multitasking,Problem-Solving Skills,IT Literacy,Eagerness to Learn,Positive Attitude,Reliability,Curiosity....Read more...
Job duties include:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues
Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Progression into a more senior role within the Infrastructure team or one of the other teams in the IT Department
Employer Description:Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. We organise an extensive range of golf breaks, holidays, and tournament experiences and so far, have sent over 3 million golfers to more than 2,500 resorts and golf courses worldwide.We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
Data entry
Assisting with payroll calculations
Handling basic payroll queries
Liaising with HMRC where required
Learning payroll legislation
Maintaining confidentiality
Covering reception duties when required
Training:Payroll Administrator Level 3 Apprenticeship Standard:
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)
Training Outcome:
A permanent position should the candidate prove successful
Employer Description:SMH Group offers a comprehensive suite of financial services to our clients including Accountancy, Payroll, Financial Services and Wills & Probate. We have over 150 employees across our 10 offices throughout the Yorkshire/Derbyshire region.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Customer relations.
Supplier relations.
System reconcilliations.
Bank reconcilliations.
Assist finance team with day to day tasks.
Training:1-1 training from finance manager and day to day support from other 2 members of the team.
College attendance at Warrington & Vale Royal College (Warrington site).Training Outcome:Full-time position in a small finance team with the potential to be chartered accountant.Employer Description:Stocalfe Response is an established provider of credit and intervention hire to motorists involved in road traffic accidents but that’s only half the story.
Our industry-leading technology means you have access to in-depth data that others simply cannot match. It’s these logistically-driven solutions that mean the most prestigious fleets in the world continue choosing us to represent them.
No two cases are the same, which means we tackle everything with a bespoke, data-driven strategy. Our extensive experience and innovative approach means we always deliver whatever your circumstances may be.Working Hours :Monday - Friday 8:30- 5:00 with a one hour unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Personal drive,Punctuality....Read more...
Greet clients and assist with reception duties
Shampoo, condition, and prepare hair for services
Support stylists with cutting, colouring, and styling techniques
Maintain salon cleanliness and hygiene
Restock products and prepare tools and equipment
Training:Training will take place one day per week at Partners 4 Training Ltd, based in Uckfield, TN22 1HN.
The rest of your training will be completed in the workplace as part of your day-to-day salon duties.Training Outcome:After completing the Hair Professional Level 2 Apprenticeship, you can progress to the Level 3 Advanced and Creative Hair Professional Apprenticeship. You could also specialise in areas like colour, bridal hair, or education and training.Employer Description:A highly regarded salon in Uckfield at 9 Bell Walk (Bell Lane), TN22 5DQ, consistently praised for expert tailored haircuts, colour, styling and luxury spa treatments using Redken and Kérastase products
Known for exceptional customer service and a loyal, long‑standing local client base; clients laud staff friendliness, attention to detail and welcoming atmosphere
A dynamic, professional yet relaxed working environment with supportive team culture
Opportunity to work alongside experienced stylists and specialists in Redken and Kérastase, maintaining high standards in every serviceWorking Hours :Details TBCSkills: Communication skills,Attention to detail,Customer care skills,Team working,Creative,Patience....Read more...
We are looking for someone to support the Reception Team as well as the existing Administrative team.
Day to Day duties will include:
answering calls to patients and signposting to appropriate clinician,
processing clinical documentation received by post and electronically.
Processing Prescription requests, summarising patient records to make sure the information is accurate and tidy, including scanning notes to patient records.
Maintaining high levels of infection control procedures.
Taking responsibility of your own workload and time management.
Monitoring/processing Surgery Emails.
Communication with Admin and Clinical teams.
Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Training Outcome:We have had apprentices in the past who have been offered permanent contracts upon completion of their course.Employer Description:The Guildhall Surgery is a small rural General Practice with approx. 5,300 patient on our list, We have 2 General Partners who are supported by a team of nursing and administrative staff We treat patients for all aspects of their general health care i.e. minor illness, long term conditions, urgent on the day treatment, minor surgery etc.Working Hours :Monday - Friday, 9:00am - 5:30pm (1 hour Lunch)Skills: Communication skills,Organisation skills,IT skills,Customer care skills,Attention to detail,Initiative,Patience....Read more...
Knowledge of Microsoft Office products & Office 365.
Installing Windows and Mac based operating systems on to customer’s devices.
Understanding of basic networking, IP configuration, and troubleshooting connection issues.
Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup.
Basic understanding of data security and data security software.
Knowledge of internet, network and cloud security, firewalls and antivirus products.
Ability to communicate with customers and explain our products, services, and service philosophy.
It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue).
A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memory.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:ProperGeeks is based entirely on the Wirral, covering all Wirral and Ellesmere Port postcodes. We offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts and territory.
The candidate must live in the territory to support it. We prefer the candidate to live in the center of the region which is Boise, Seattle or Portland market.
This position supports the Dryvit business unit. Dryvit cladding, continuous insulation and exterior wall panels enable any aesthetic - stone, masonry, metal, terracotta, brick - with built-in energy efficiency and fast, easy installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $86K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
Operates as team member on a variety of customer and internal development projects
Works with other members of the hardware and software teams to develop and validate new automation equipment and labware
Operates CAD system, company data-management system (Agile PLM) and other business IT tools
Conducts tests on equipment and / or labware and evaluates results
Produces documentation, (eg test results reports, design calculations) and records in company’s document management system
Introduces design or process improvements where applicable, eg. assists with the generation of standard templates for calculations and / or reports
Training:Four days in the workplace and one day a week at Warrington & Vale Royal College.
Where applicable, you may also experience business functions outside of Engineering, such as Finance, Customer Service and Sales in order to gain a full understanding of our business.Training Outcome:You will have gained an engineering qualification.Employer Description:Azenta Life Sciences offers a wide range of consumables and instruments for various life science industries, including biobanking, compound management, consumer genomics, synthetic biology, and basic research. Our products, such as 2D-coded sample storage tubes, readers, and sample management systems, support diverse customer applications, from basic research to molecular diagnostics.
We prioritize sample integrity throughout the entire lifecycle, from sample collection and preparation, through PCR analysis to cryopreservation and storage. Our temperature management systems, including workstations, modules, dishes, cryo boxes, and other essential consumables, meet the diverse needs of the life sciences sector.
As an Electrical Engineer Apprentice, you will be a part of our engineering design team. This apprenticeship will offer you hands-on experience and professional development opportunities in a supportive environment. Throughout the duration of the apprenticeship, you will be taught, and put into practice, engineering skills which will be key for an engineering role at Azenta. During which time you will rotate around the engineering teams across our business. You will undertake a series of objective training placements in different departments working on initial design all the way through to manufacture and installation.Working Hours :Monday - Friday, 8:30am - 5.00pm, with a 30 minute unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Excellent time management....Read more...
The Company:
Experts in Structural Support solutions for the Building and Civil Engineering industry.
High-grade, in-house manufactured products designed for safety, efficiency and cost-effectiveness.
Committed to continuous investment and innovation, working closely with customers to meet industry demands.
The Role:
As a Technical Sales Representative, you will be responsible for selling Structural Support rental solutions to demolition, specialist, and tier 1 contractors across the Midlands & East Anglia.
Managing an assigned regional depot with full support staff for smooth product delivery.
Collaborating with colleagues to share leads and expertise, ensuring consistent service.
Driving new business growth while managing and expanding existing accounts as a Technical Sales Representative.
Effectively managing the sales pipeline, identifying key projects, and prioritizing customers.
Working cross-functionally to maintain high levels of customer service as a Technical Sales Representative.
Benefits:
£35k-£40k Basic Salary
Uncapped OTE (paid monthly in arrears)
Company Car + Fuel Card
Pension Scheme
Life Assurance
Ideal Candidate:
Experienced in field sales within the construction sector.
Highly motivated, tenacious and proactive with a can-do attitude.
Confident in winning new business and managing accounts.
Looking for career development opportunities in a supportive company.
Must hold a full UK driving licence.
If you have the skills and drive for this Technical Sales Representative role, apply today!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
