Padel Engagement Officer Apprentice

Promote and deliver Padel specific sessions Assist with the day- to- day centre operations, including bookings, leagues, food and beverage service and
event delivery in line with company policies. A good understanding of ongoing core products, promotions and prices. Promote Powerleague products, services and packages Create and build links with local partners to promote and build awareness around Padel. Support the delivery of Padel tournaments, coaching sessions, children’s clubs and parties to a high standard. Delivering outstanding customer experiences by welcoming, assisting and engaging with all visitors. Be empowered to handle customer queries, complaints and feedback professionally through all channels,
escalating to management where necessary. Place the customer at the heart of everything you do. Build and maintain good relationships with all team members. Be willing to take on jobs to support your team members.

Training:

The training will take place in the workplace, this will be delivered through fortnightly webinars, online training and practical workshops in the workplace.

Training Outcome:

On completion of the apprenticeship, there will be full time opportunities within in club which can include full time Team Member, Padel Coach and Duty Manager

Employer Description:

Powerleague is the UK’s leading provider of small-sided sport, creating vibrant spaces where football, padel, community, and wellbeing come together. With high-quality 5-a-side pitches and modern padel courts, Powerleague offers inclusive leagues and play for people of all ages and abilities. Beyond participation, Powerleague supports local communities through partnerships, events, and pathways into coaching, employment, and careers in sport, making sport accessible, enjoyable, and impactful for everyone.

Working Hours :
Shifts to be agreed at interview, will include weekend and evening work.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience