Senior Store Manager - Charity/Non-Profit Portobello Road, London Fantastic Opportunity to join a growing charity retailer Salary up to £30,000 per annum dependant on experience
Our client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Senior Store Manager to manage their existing key store on Portobello Road, London. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liaising with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
If you are interested in working for a leading charity retailer who are rapidly growing and who truly values their teams, then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps.
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU).
Carrying out repairs, which could include replacing damaged parts.
Carrying out routine servicing and checks.
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop.
No college attendance required.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes.
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.
Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically 07.00 - 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU)
Carrying out repairs, which could include replacing damaged parts
Carrying out routine servicing and checks
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically, 09.00 - 17.00 Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Provide a warm, friendly, and professional welcome to all telephone, walk-in and online customers.
Identify the customer’s needs and direct them to the relevant area of the business on the phone and online, including via Vospers website chat.
Working with accuracy, you will be interacting with customers online, answering queries promptly and professionally, which will demonstrate your excellent computer, literacy and typing skills.
Answer, qualify and announce calls to individuals and departments in a prompt, professional, friendly, and helpful manner, taking and forwarding messages as appropriate.
Assign website enquiries and leads to the relevant Sales departments and forwarding on aftersales leads to the Service and Parts departments, following up when necessary.
Taking ownership of Customer Service enquiries, resolving issues when appropriate and ensuring correct escalation when required.
Be a point of contact for post and parcel deliveries and inform departments of any visitor’s arrival, signing in guests when applicable and assisting with marketing campaigns.
Training:You will receive specific on the job training from the employer in your workplace at Vospers.
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:
Level 2 Customer Service Apprenticeship Standard.
Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE or equivalent) will need to achieve this level before the end of their apprenticeship.
Training Outcome:Customer service skills are transferred across lots of different jobs and industries.
With experience, you could:
With experience you could:
Work in other industries like transport, delivery and storage or digital.
Become a team leader, training officer or customer services manager.
Move into other areas of the business, like sales or account handling.
Employer Description:At Vospers Ford we have several dealerships located across Devon and Cornwall offering both passenger cars and commercial vehicles, as well as after-sales and servicing facilities.
Each of the Vospers Ford teams uphold our core values, which include providing the highest levels of customer service, going above and beyond whenever possible and providing our customers with the highest quality product and services.Working Hours :Monday – Friday between 9am to 6pm with 1 day a week at college TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Punctual....Read more...
The customer service/data support apprentice role is a vital role within the overall support teams and wider Service Operations team, responsible for providing in-depth customer service support both to our direct customer base and our internal customers whilst ensuring all data is updated and recorded accurately. Our ideal apprentice should have great communication skills, strong attention to detail, and the ability to manage workload effectively and efficiently.
Responsibilities
Answer calls in a professional and friendly manner, addressing customer inquiries with clarity and confidence.
Handle customer cases raised via email, creating, maintaining, and updating case details accurately.
Ensure all account and contact details are linked to the case for thorough record-keeping.
Collect and format Data from daily calls to facilitate presentation for review and further advanced analysis by others, i.e. how many calls were dealt with each day and what problems did the customer have.
Store, manage and share data securely in a compliant manner.
Present data for review for line manager on a weekly basis.
Liaising with internal stakeholders – mainly within your team but also other departments.
Keep customers informed on the progress of their queries while their issues are under investigation.
Promote self-serve options by guiding customers to our knowledge base for common inquiries.
Collaborate with other departments to efficiently resolve customer queries and raise necessary tasks (e.g., processing credits).
Manage multiple customer queries simultaneously with high levels of organization and accuracy.
Apply effective problem-solving skills to resolve complex customer issues
Accurately resolve billing inquiries to maintain up-to-date invoicing records.
Process small sales requests from customers, including hardware and Direct Dial-In (DDI) services.
Training:
You will be completing your L3 Data Technician Apprenticeship via Remit Training.
Learning will be delivered to your virtually at your workplace via our blended learning model.
Training Outcome:
Possible progression opportunities as part of a fast-growing, successful company
Employer Description:Our client based in Bath, BA1 delivers cutting-edge cloud technology and is now eager for a Customer/Data Support Apprentice to join their growing team. You will be completing your L3 Data Technician Apprenticeship via Remit Training.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Field Support Engineer – Electro-mechanical
An exciting opportunity has arisen for a Field Support Engineer based in Loughborough, UK, to join a leading provider of precision machinery. As part of their continued growth, this company is seeking a dedicated Field Support Engineer to enhance their customer support and service operations.
This role involves extensive travel across the UK and internationally, providing installation, maintenance, and troubleshooting for their cutting-edge machinery. Reporting directly to the Service Manager, you will be at the forefront of ensuring customer satisfaction by maintaining optimal performance and reliability of their equipment. When not on-site with customers, you will support their production operations at their Loughborough facility.
Key responsibilities for the Field Support Engineer based out of Loughborough:
- Conduct installation, commissioning, troubleshooting, and maintenance of machinery at customer sites across the UK and internationally (Europe, US, Canada, Middle East, etc.).
- Perform routine inspections and preventive maintenance to ensure optimal performance and longevity of equipment.
- Diagnose and resolve technical issues through hands-on fault finding and electromechanical troubleshooting.
- Provide training to customers on the operation and maintenance of machinery.
- Collaborate closely with internal teams to report on-site activities, technical issues, and customer feedback.
Key skills/experience required for Field Support Engineer role based out of Loughborough.:
- Degree or equivalent qualification in Engineering (Electrical, Mechanical, or related fields)
- Proven experience in electromechanical systems, ideally gained through hands-on roles in manufacturing, maintenance, or service engineering.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.
- Valid UK driving license with the ability to drive a hire van (age 25 or over for insurance purposes).
Apply now for the Field Support Engineer role by submitting your CV to Nick Drain at NDrain@redlinegroup.Com or call 07487 756328.....Read more...
As Sales Manager you will be working as part of a small and dedicated team based in Banbury. The manufacturing company are global market leaders in their field. The role is full time and permanent offering a salary of up to £45,000. Key to the role is experience from an engineering background with high levels of customer care and a proven track record in sales. This role is all about developing and nurturing relationships with customers across the UK and Ireland with frequent nationwide travel for customer visits.
Key Accountabilities for the Sales Manager:
Establishing solid and effective working relationships with key accounts
Developing key accounts both technically and commercially
Identifying and prioritising new business opportunities with new accounts, qualifying and following up on these opportunities
Establish and communicating new features which will increase sales/opportunities
Producing and presenting proposals
Liaising with European based factories and suppliers daily
Implementing the necessary activities in order to maintain and develop existing customers
Providing professional and personable customer care from start to finish
Meeting and exceeding sales targets
Providing correct technical solutions
Preparing and working to budgets
Managing an effective sales process from applying specifications to proposal submission
Working with colleagues to develop accurate and relevant support materials
Key skills required for the Sales Manager:
A background in engineering
AutoCAD experience would be an advantage
Experience in technical sales within manufacturing or FMCG
Experience in project based technical sales
Proven track record in successful field sales
Client account management experience, growing these accounts
Business development, looking for and reacting to new prospects
Solutions focused customer service
Confident communicator, able to work on multiple projects at the same time and always able to deliver
Excellent interpersonal skills
Strong IT skills, Microsoft Office
Meticulous attention to detail and high levels of accuracy
Professional and proactive approach
What’s in it for you?
Salary of up to £45,000
Company car (or car allowance) smart phone and laptop
Generous pension scheme contribution
25 days holiday + bank holidays
Company assisted personal healthcare
Professional development with in house and on the job training
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Position: Qualified Lift Engineer
Location: Cork and Dublin
Salary: DOE
Our client is a leading company in the lift sector worldwide. They provide mobility solutions such as lifts, escalators, and moving ramps and walkways.
We are looking for a qualified Lift Service Engineer to join their Service team in Cork or Dublin as an experienced Lift Engineer
Responsibilities:
Carrying out regular planned preventative maintenance and service visits
Attending lift breakdown callouts to carry out minor lift repairs.
Meeting agreed customer response times, building relationships with our clients
Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota.
Solving issues across a portfolio of Orona and competitor lifting equipment
Problem solving and working on your own initiative.
Requirements:
Must have experience
Must have Full Clean drivers license
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
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SALES EXECUTIVE GILLINGHAM – OFFICE BASEDUP TO £30,000 + COMMISSION + CAREER PROGRESSION + GREAT BENEFITS
THE OPPORTUNITY: Get Recruited are working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for a Sales Executive to join the team in a fast-paced, client-facing role working with leading international brands and businesses.This is a fantastic opportunity to work for an industry-leading business in an exciting industry and support some well-known brands. If you are a Graduate, Trainee Sales, Sales Executive, Account Manager, Business Development Executive, New Business Executive or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!THE ROLE:
Work closely with the Senior Account Manager and support with administrative tasks.
Provide general administrative support to the sales department as needed.
Answer phone calls when needs be to assist with any customer enquiries.
Maintaining and updating the company database.
Responding to customer enquiries via email.
Develop an in depth understanding of the products and services.
Eventually you will build your own client base and close sales over multiple projects.
THE PERSON:
Experience working in a Sales Support, Sales Executive, Senior Sales Executive, Telesales Executive, Sales Administrator, Sales Assistant, Customer Service Administrator, Administrator or similar type of role.
Must be confident and comfortable with picking up the phone and speaking with people.
Strong communication skills both verbal and written.
Ambitious individual who wants to learn new skills and kick start their career.
Ability to work in a fast paced environment.
Must be computer literate with MS Word, Excel and Outlook.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you passionate about luxury cigars, fine wine, and exceptional customer service?An exciting new cigar brand is launching in Central London, featuring an exclusive, high-end collection, and we’re looking for an Assistant Manager to support their project! This is a unique chance to be part of a premium brand from day one, assisting with daily operations, building strong client relationships, and contributing to the store’s success.Knowledge of fine wines would be a plus, enhancing the customer experience in this refined setting.If you're driven, detail-oriented, and eager to grow your career, this could be the perfect role for you! Perks and benefits for the Assistant Manager, Cigar Store:
Competitive salary and performance bonuses.Professional development opportunities within the expansion of this new brand.Employee discounts.Cultural events and networking opportunities.
Skills and experience of a Assistant Manager, Cigar Store:
Passion and knowledge of cigars and fine wines.A Customer-Centric approach.Proven ability to lead, motivate, and develop a diverse team.Enthusiastic about building relationships within the cigar related network, community and beyond.
If meeting the above criteria and interested in the role, please apply by sending you CV to Giulia at giulia@corecruitment.com or call 0207 790 2666.Knowing someone perfect for this role? Send us their CV and enjoy up to £500 through our referral scheme for every successful candidate introduced to us!COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
General ManagerSalary: $70,000K + 100% Coverages on Benefits for Health, Vision & Dental!Location: Long Island/ Queens NYMy client is a plant-based, elevated, fast-casual eatery that offers a diverse menu and contributes to the city's culinary landscape through its sustainable approach to dining. This is a new open and they are really excited for their expansion to Long Island! They are seeking an energetic, general manager who can represent their brand and lead a team to success.Responsibilities:
Oversee daily restaurant operations to guarantee guests enjoy outstanding experiencesContribute to team recruitment efforts, cultivating a positive work atmosphere through leadership and guidanceAddress customer inquiries promptly and effectively to ensure satisfactionCollaborate on financial and operational strategies to surpass financial objectivesUphold cleanliness and safety standards for a welcoming and comfortable dining environment
Key Requirements:
2+ years General Manager restaurant experience, preferably in a fast-casual establishmentConfident and calm leader with superb communication and organisational skillsSolid understanding of financial management principles, including budgeting, forecasting, cost control, and profit optimization
If you’re interested in this opportunity, please send your resume to Ashley today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram.....Read more...
York Designer Outlet - Assistant Store ManagerOur client is a leading menswear retailer, they have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further and they are currently seeking experienced Assistant Store Manager to help lead the management team for their new menswear store based within York Designer outlet.This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position. Dynamic individuals are sought and will be responsible for assisting the Store Manager manage the store and team, help organising the staff rotas, plus sales and customer service, merchandising stock, with use of till and card machine.Salary / Benefits:Along with a competitive basic salary, our client also offers:
Salary up to £24,128 plus an excellent bonus and commission.Commission scheme is payable on team sales, not an individual target.28 days holiday.Workplace pension scheme.Staff discount schemeFull training on all their stock.
Hours:
40 hours per week between store opening times.
To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html....Read more...
An award winning independent Opticians based in Bristol are looking for a full time Dispensing Optician to join the team.
This is a very well-known and well respected independent Optician with a loyal customer base. The emphasis is on offering a professional and tailored service to all its customers.
Dispensing Optician – Role
Single or double testing each day
Innovate – Always investing into new equipment and the latest development
Focus on offering a personalised service
Access to a wide range of designer and bespoke frames
Professional freedom to work with the very best lenses
Refit due soon which will include a Visioffice
Involvement in stock selection
Working alongside the manager to help lead the team
Working full time, 5 days a week including most Saturdays
Typical working hours from 9am to 5.30pm (5pm on a Sat)
No Sundays or Bank holidays
Salary between £25,000 to £35,000 (Potentially room for movement for the right candidate)
Professional fees paid
Support from other DO’s within the business
Continuous training and development
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Interest in working with exciting frame brands
Proactive
Exceptional customer service skills
Wants to be part of a close knit team
To apply for this role please send a copy of your CV or call 01142381726 for more information.....Read more...
Restaurant Reservation and Yield Manager – Premium Hospitality GroupLocation: MaltaSalary: circa €40,000 annual basic + benefitsMy client is a top restaurant operator with premium lifestyle food and beverage outlets in the Mediterranean. They are currently undergoing an exciting phase of growth and development and are looking to bring in a dynamic and experienced Restaurant Reservations & Revenue specialist to join the Group. This role is pivotal in optimizing the reservation process, maximizing revenue, and ensuring a seamless guest experience.KEY RESPONSIBILITIES & DUTIESReservations Management:
Oversee the daily operations of the reservation system (multiple operations)Manage and optimize reservation policies and proceduresTrain and develop the team to provide exceptional guest service during the reservation processImplement strategies to increase reservation volume and occupancy ratesAnalyze reservation data to identify trends and opportunities for improvementEnsure maximization of the events reservations and private dining rooms.
Revenue Management:
Develop and implement revenue management strategies to maximize profitability.Monitor key performance indicators (KPIs)Work with the Restaurant Managers and Directors to ensure correct pricing and promotionsAnalyze historical data to forecast future demand and adjust capacity accordingly.
Guest Experience:
Ensure a seamless and personalized guest experience from reservation to departure.Collect all relevant information at booking stage to ensure 5* operations and serviceHandle guest inquiries and complaints promptly and professionally.Identify opportunities to enhance the guest experience and implement innovative solutions.
QUALIFICATIONS AND SKILLS:
Proven experience in a similar role within a high-end restaurant group.Must have experience in a high-end hospitality operation as a Reservations Manager / Reservation Supervisor or Food and Beverage Revenue ManagerRelevant experience using and managing online reservations systems (such as SevenRoom: OpenTable; Google Reservations; etc)Strong understanding of reservation systems and revenue management principles.Excellent customer service skills and communicationExcellent organizational and time management skills.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.The ability to work well under pressure and in a busy environmentProficiency in Microsoft Office Suite and reservation software.Passion for the hospitality industry and a commitment to delivering exceptional service.English fluency (oral and written)
If you are interested in having a chat about this role, please forward updated CVs to Beatrice at COREcruitment / beatrice@corecruitment.com....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Trade counter – customer interaction and product knowledge. Good people skills.
Warehouse management.
Stock control.
Order picking / dispatch.
Deliveries – Driving licence
Build relationships with local clients and businesses
Ability to optimise sales opportunities – upsell/cross sell.
Sales back up for Regional Business Manager
Telesales, customer follow up etc.
Training:Business administrator level 3 apprenticeship through Suffolk New College.Training Outcome:Level 3 Business Administrator Standard English and Maths (if required) Level 2Employer Description:Onsite Support is the trusted safety, welfare and site equipment supplier to the contractors in the built environment. A privately owned business with family values. Team of 80+ highly experienced employees. 60,000+ deliveries nationwide per annum - 60% own transport. Innovative product and service provider helping to drive ethical sustainable procurement for our clients. Carbon Neutral business since 2021. Working with the leading authorities/accreditations in the construction industry and other sectors.Working Hours :8am – 5pm Mon to Friday with some local changes when requiredSkills: IT Literate,Good Numeracy,Excellent Communication,Customer/Client focused....Read more...
Assistant Store Manager – Exciting New Opportunity! Location: MarlowSalary: Competitive + Bonus + Excellent Benefits
We're delighted to partner with a fantastic brand in search of a passionate and driven Assistant Store Manager to lead their new store. This is an incredible chance to shape a brand-new store, offering premium products and crafting an exceptional shopping experience for our customers.
What You’ll Be Doing
As the Assistant Store Manager, you will:
Take charge of daily operations, ensuring the store’s overall success
Drive sales and exceed targets with dynamic leadership and deep product expertise
Lead, coach, and nurture a high-performing team to unlock their full potential
Ensure the store meets visual merchandising standards, creating an inviting atmosphere
Deliver excellent customer service that embodies our brand’s values
Regularly assess store performance, pinpoint opportunities, and implement improvements
Manage stock levels meticulously, ensuring inventory accuracy
Collaborate with other Store Managers and head office to exchange best practices
Uphold Health & Safety standards and oversee cash handling procedures
Are You the Right Fit?
We're looking for someone who has:
2+ years of experience in retail management
A passion for home furnishings and design
Strong leadership and motivational skills, inspiring teams to achieve
A commercially minded approach, motivated to meet and exceed sales targets
Excellent communication skills to connect with customers and colleagues alike
Adaptability to thrive in a fast-paced environment
A commitment to providing outstanding customer service
What’s In It for You?
Competitive salary package
25 days’ holiday + public holidays
Company pension scheme and private healthcare
Generous product discounts
Cycle to work scheme and a paid volunteering day
Opportunities for continuous growth and career advancement
If you're ready to take on a fresh and exciting challenge with a rapidly expanding company, we’d love to hear from you! Apply today to become part of something extraordinary.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Hotel Manager - Branded Hotel in Kensington (Mat Cover)Salary: £48,000 - £52,000Location: LondonContract: 6 MonthsPart of a large hotel group; this hotel is a popular destination for both locals and tourists. The Hotel Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer satisfaction and high-quality service whilst meeting and exceeding financial goals. The Hotel Manager will be also responsible for planning, organising, directing and coordinating management activities of the operations.RESPONSIBILITIES:
Overall management and strategic direction of the hotelOversee the operations functions of the hotel, including but not limited to Rooms and F&B, Conference and Meeting.Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementationEnsure the constant and consistence implementation of a high-quality service at all level and throughout the HotelAssist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital BudgetActively involved in the recruitment process of leadership positions within the operating departmentsEvaluates changes in guest needs, segmentation and competitors, to recommend appropriate product and service as well as operational changes as necessaryEnsures high satisfaction of guests and employees alikeBe an inspiration and a leader to achieve great levels of performance
Does this sound like you?If you are keen to discuss the details further, please apply or send your CV to LARA DOS SANTOS – lara@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Business Account Manager – Foodservice Wholesale Business – South West - £40K + Benefits My client is a well-established foodservice wholesale business with a fantastic reputation.They are currently looking for a Business Account Manager to join their team. The successful Business Account Manager will be responsible for managing and strengthening relationships with a portfolio of regional accounts to drive business growth.This is the perfect opportunity for a talented and highly driven Account Manager to join an exciting business who can match their career ambition and offer genuine progression opportunities.Responsibilities include:
Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and business growth.Establish and maintain strong, long-term relationships with key stakeholders, understanding their needs and business challenges.Identify opportunities to increase sales within existing accounts and develop strategies to penetrate new accounts within the foodservice sector.Lead negotiations for contracts, pricing, and terms, ensuring both company profitability and customer satisfaction.Regularly gather feedback from clients to improve service levels, product offerings, and solutions that align with their needs.Work closely with internal teams (e.g., supply chain, marketing, finance) to ensure smooth delivery of services and products.Monitor account performance, create sales forecasts, and report on key metrics and account health to senior management.
The Ideal Business Account Manager Candidate:
Have previous sales experience, ideally within the Foodservice and FMCG industries.Have strong commercial acumen with experience of growing new business and nurturing existing customers.Have strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.Have excellent communication, presentation, and interpersonal skills, with ability to think strategically and solve complex problems.MUST be prepared to travel when required.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Key Account Manager – Foodservice Wholesale Business - £55K + Benefits My client is a well-established foodservice wholesale business with a fantastic reputation.They are currently looking for a Key Account Manager to join their team. The successful Key Account Manager will be responsible for managing and strengthening relationships with a portfolio of key accounts to drive business growth in designated region.This is the perfect opportunity for a talented and highly driven Key Account Manager to join an exciting business who can match their career ambition and offer genuine progression opportunities.Responsibilities include:
Serve as the primary point of contact for assigned key accounts, ensuring client satisfaction and business growth.Establish and maintain strong, long-term relationships with key stakeholders, understanding their needs and business challenges.Identify opportunities to increase sales within existing accounts and develop strategies to penetrate new accounts within the foodservice sector.Lead negotiations for contracts, pricing, and terms, ensuring both company profitability and customer satisfaction.Regularly gather feedback from clients to improve service levels, product offerings, and solutions that align with their needs.Work closely with internal teams (e.g., supply chain, marketing, finance) to ensure smooth delivery of services and products.Monitor account performance, create sales forecasts, and report on key metrics and account health to senior management.
The Ideal Key Account Manager Candidate:
Have proven Key Account Management sales experience within the Foodservice and FMCG industries.Should come with a strong network across the region and have ability to influence at various stakeholder level.Have strong sales and negotiation skills, with a proven track record of meeting or exceeding sales targets.Have excellent communication, presentation, and interpersonal skills, with ability to think strategically and solve complex problems.MUST be prepared to travel when required.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
