I have an exciting opportunity for an experienced Operations Manager to join a fantastic bakery group, known for its unique and outstanding products. With multiple locations across London, this beloved brand is celebrated for its creativity and high-quality offerings. This is a fantastic role for someone who thrives in a fast-paced environment and is ready to take ownership of the operational side of the business as it continues to expand.Start date: January 2025About the role of Operations Manager:
As the Operations Manager, you will be responsible for overseeing day-to-day operations across several bakery locations in London.You’ll lead and develop store managers, ensure operational efficiency, and maintain the brand's high standards of customer service and product quality.You will play a critical role in driving the company’s growth, implementing new processes, and leading your team through an exciting period of expansion.Full responsibility for the P&L of your area.
Skills and Experience needed as Operations Manager:
Proven experience in a senior General Manager or Operations Manager role, ideally within the bakery, café, or fast-paced food retail industry Strong leadership skills with a people-first approach to team management Passion for delivering excellent customer service and maintaining product quality Ability to thrive in a dynamic, evolving environment and contribute to a growing brand
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.com....Read more...
An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider. This full-time role offers excellent benefits and salary of £35,000.
As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
You will be responsible for:
? Managing and refining business processes to enhance efficiency and profitability.
? Monitoring service delivery to minimise waste and optimise operations.
? Managing client and staff relationships, ensuring service excellence.
? Building and maintaining strong relationships with key clients.
? Reporting regularly to senior management.
What we are looking for:
? Previously worked as a Client Operations Manager or in a similar role.
? Ideally have experience in Fire Safety, customer relationship management, or team leadership.
? Skilled in Microsoft Office.
? Strong communication skills.
? Willingness to undergo a DBS check.
Whats on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Pension scheme
? Birthday off
? Ongoing training and opportunities for career development
Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment ....Read more...
An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider. This full-time role offers excellent benefits and salary of £35,000.
As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
You will be responsible for:
* Managing and refining business processes to enhance efficiency and profitability.
* Monitoring service delivery to minimise waste and optimise operations.
* Managing client and staff relationships, ensuring service excellence.
* Building and maintaining strong relationships with key clients.
* Reporting regularly to senior management.
What we are looking for:
* Previously worked as a Client Operations Manager or in a similar role.
* Ideally have experience in Fire Safety, customer relationship management, or team leadership.
* Skilled in Microsoft Office.
* Strong communication skills.
* Willingness to undergo a DBS check.
Whats on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Pension scheme
* Birthday off
* Ongoing training and opportunities for career development
Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Operations Manager – San Francisco, CA – Up to $150kOur client, a dynamic food hall concept, has rapidly expanded its offerings, becoming a sought-after destination for diverse, high-quality culinary experiences. With a focus on fostering community and showcasing a variety of food vendors, they continue to see significant growth and success, leading them to seek a Operations Manager to join their team.The RoleAn Operations Manager at this bustling food hall would oversee daily operations to ensure smooth functioning across all vendor spaces and common areas. They would manage vendor relationships, coordinate staffing, and implement service standards to maintain high-quality customer experiences. Additionally, they would analyze operational data, optimize processes, and work closely with the team to support the food hall’s ongoing growth and customer satisfaction goals.What they are looking for:
Proven ability to work closely with teams on the floor, maintaining a visible presence to support vendors and ensure smooth operations Track record of managing or assisting with the launch of new food halls, restaurants, or similar establishments, with a focus on setup, vendor coordination, and process establishmentStrong skills in building and maintaining relationships with diverse vendors, addressing needs proactively, and ensuring alignment with the company’s standardsExpertise in streamlining processes, improving efficiency, and applying best practices in a multi-vendor environment to enhance customer experience and operational flowAbility to quickly address issues as they arise, with a flexible approach to handle the fast-paced, dynamic nature of a food hall setting
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com ....Read more...
Job Title: Senior Manager - OperationsSalary: AED42,000Senior Manager - OperationsMy client is looking for a Senior Manger to drive profitable sales growth by exceeding sales targets and ensuring excellent customer service in the assigned operation, through effective team management and resources Utilization. Ensure all operations strictly adhere to company policies, procedures and strategic direction.Duties for Senior Manager - Operations:
In cooperation with Executive Management team, works with external landlords to agree terms on new locations to support the growth of the business.The effective management of staff with reference to their selection, and development. Ensuring that the costs are kept in line with the agreed staffing budgetTransportHave up to date information on the market sector in which we operate, with specific reference to food trends, and to proactively work with the F&B Executive team to highlight initiatives that will allow the business to capitalize on business opportunities to increase sales and exceed customer expectations.Contribute to ensuring that your assigned business units meet sales targets and targeted KPI’s.Maintain the integrity and accuracy of data input and reporting.
Skills and Experience of an Outlet Manager:
Minimum of 5+years' experience in Hospitality Operations, strong leadership skills and reporting in a fast paced and dynamic environment.Bachelor’s degree in business administration, Hospitality ManagementExperience leading a large teamExcellent service standards
If you are keen to discuss the details further, please apply today or send your cv to YaaseenSolomon@corecruitment.com....Read more...
Operations Manager, Luxury Venue, East Midlands, £60,000I am working with a beautiful venue in the East Midlands who pride themselves on delivering exceptional experiences across weddings and events. They are seeking an Operations Manager to join the team, responsible for managing and delivering all aspects of the venue and event operations including staffing, H&S, venue management and bar operations.Responsibilities:
Day-to-day responsibility for the delivery of eventsRecruitment, training and management of the teamMonitor/manage the financial performance of the departmentOversee management of the on-site barsEnsuring all staff are fully briefed before every eventEnsures that health and safety standards are maintainedResponsible for communicating effectively with internal and external clients and team
The Ideal candidate:
Experience as an Events/Banqueting Manager from a high-end hospitality backgroundStrong experience delivering weddings and corporate eventsHealth and safety experienceExcellent management and motivational skillsExceptional organisational skillsOutstanding customer serviceMust have a passion and love for events....Read more...
An exciting opportunity has arisen for an experienced General Manager to join a well-established company. This role offers excellent benefits and a salary of £100,000.
As a General Manager, you will lead the company's operations, overseeing key areas such as financial performance, customer relations, supplier management, and overall business growth.
What we are looking for:
? Previously worked as a General Manager, Operations Director, Plant Director, Head or operations, Director of operations or in a similar role.
? Experience in a senior management role.
? Ideally have a background in heavy plant, plant hire, or construction.
? Familiarity with accounting, including reading balance sheets, managing sales, overseeing purchasing, and controlling costs.
? Skilled in financial oversight, including reading balance sheets and managing budgets.
What's on offer:
? Competitive salary
? Company car
? Pension scheme
? Additional benefits
This is an excellent opportunity for a General Manager to advance their career within a supportive and dynamic environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for an experienced General Manager to join a well-established company. This role offers excellent benefits and a salary of £100,000.
As a General Manager, you will lead the company's operations, overseeing key areas such as financial performance, customer relations, supplier management, and overall business growth.
What we are looking for:
* Previously worked as a General Manager, Operations Director, Plant Director, Head or operations, Director of operations or in a similar role.
* Experience in a senior management role.
* Ideally have a background in heavy plant, plant hire, or construction.
* Familiarity with accounting, including reading balance sheets, managing sales, overseeing purchasing, and controlling costs.
* Skilled in financial oversight, including reading balance sheets and managing budgets.
What's on offer:
* Competitive salary
* Company car
* Pension scheme
* Additional benefits
This is an excellent opportunity for a General Manager to advance their career within a supportive and dynamic environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Operations Manager - Luxury Hospitality BusinessLocation: LondonSalary: Up to £65,000 + Bonus Overall responsibility for guest's journey and the day-to-day operation of this very unique business while contributing to the overall achievement of business goals; ensuring consistent and exceptional standards of service and experience is maintaned across all aspects of operations. This is an exciting opportunity for a dynamic individual with a real passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining high level of standards.Please note, given the unique nature of this role, the right candidate will need to be comfortable in travelling frequently. KEY RESPONSIBILITIES
Effectively manage the day to day operations to an optimum level.Working closely with the General Manager, you will be committed to achieving and exceeding all targets financial and operational, with the emphasis on forward planning and delivering an exceptional customer experience. Proactively drive Operational, HR, Cost Control, Sustainability, and Health & Safety initiatives throughout the operation to maximise profitability and ensure a safe and hospitable environment for guests and staff.Actively participating in the recruitment process and contributing to the recruitment decisions ensuring the right people are hired into the business to deliver results.Following company control procedures in accordance with the internal audit requirements.Drive and nurture adaptability in a changing business environment.
REQUIREMENTS
Minimum of 2 years experience in hotel operations at line manager level or higher (Operations manager / Deputy Manager) Knowledge of high standards with acute attention to detailThe ability to organise and plan aheadAbility to lead, multi-task and make sound decisions in a fast-paced changing environmentPractical knowledge of people management principals and procedures ....Read more...
Branch Manager - Automotive Aftermarket
We are a leading name in the automotive aftermarket, committed to providing top-quality products and unparalleled service to our customers. As we continue to grow, we are seeking a dynamic and experienced Branch Manager to join our team in Southern Ireland to lead our Branch operations to new heights.
As Branch Manager, you will be at the forefront of the Branch / Distribution centre, ensuring the seamless execution of daily activities, including both Inbound (receiving, put away/replenishment) and Outbound (pick, pack, and ship) operations. Your primary responsibility will be to manage, train, and schedule a dedicated warehouse team, all while keeping a keen eye on productivity, payroll budgets, and fluctuating workloads.
Joining this market leading business will enhance your existing career and allow you to further develop within the business and Aftermarket sector.
Location – Southern Ireland – Portlaoise, Rossleighan, Kilminchy, Beladd, Clonboyne, Ballyroan, Knockmay
Salary – Basic Up to €55,000 + pension + 25 days Annual Leave Plus BH (32 days total) + employee assistance program + Life Assurance + free onsite parking + kitchen facilities
Key Responsibilities:
Provide hands-on supervision and direction to warehouse staff to maximise productivity and accuracy.
Plan and manage daily workloads to ensure all customer orders are shipped the same day.
Support and maintain a customer-focused environment within the team.
Train, develop, and manage the team, setting clear expectations and providing ongoing coaching and mentoring.
Conduct and oversee quarterly physical stock takes, ensuring accurate data input and record-keeping.
Investigate and address supplier performance issues, working closely with the Procurement Department to implement corrective actions.
Optimise logistics operations, including vehicle delivery routes, to enhance customer service and cost efficiency.
Qualifications & Experience:
Strong knowledge of warehouse operations and business acumen.
Experience in Branch / Distribution Centre operations, preferably in a Store, Direct to Consumer, or Business to Business environment.
Ideally be Proficient in Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Understanding of Process Improvement methodologies such as Six Sigma is desirable.
Demonstrated leadership and people management skills, with the ability to drive team success.
A proactive approach to problem-solving and the ability to develop effective solutions.
How to Apply:
If you are ready to take on this rewarding role, we want to hear from you. Please submit your CV to Robert Cox at Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists on or call Rob on 07398 204832.
JOB REF: 4168RCB Branch Manager....Read more...
Job Title: Operations Manager - Themed Attraction Location: Amsterdam, Netherlands Salary: €4,000 gross per month An exciting opportunity has opened for an Operations Manager at a well-known themed attraction. This role centers on delivering exceptional guest experiences while leading a high-performing team. We are seeking a charismatic, engaging individual with a strong empathy for both team members and guests. A passion for themed entertainment and an appreciation for humor in brand storytelling are key.Key Responsibilities
Inspire and motivate the team, fostering an atmosphere where everyone feels valued and empowered to deliver top-quality experiences. Lead by example, especially on high-volume days, and handle commercial roles within the attraction as needed.Prioritize guest satisfaction by implementing training on guest engagement, safety, and efficiency, ensuring seamless operations.Work closely with the General Manager to set up schedules that meet both seasonal needs and budgetary guidelines.Act as Duty Manager to open and close the attraction as required.Monitor and improve daily revenue-per-customer and other KPIs to drive both guest satisfaction and revenue.Oversee the hiring process for the commercial team and assist in recruiting actors as necessary, ensuring a strong alignment with the brand.Draft and implement Risk Assessments, Health & Safety protocols, and training plans to maintain a safe, compliant, and enjoyable attraction environment.
Qualifications
Fluency in Dutch and English RequiredPrevious experience in managing diverse operational teams, preferably in an entertainment or hospitality setting.Proven ability to organize staffing that aligns with business demands while adhering to budget requirements.Ability to make on-the-spot decisions that positively impact daily operations.An effective team player with a collaborative mindset, inspiring the same within the team.Experience with drafting and implementing risk, health, and safety protocols and training plans.Flexibility and energy to excel in a fast-paced environment.
Job Title: Operations Manager - Themed AttractionLocation: Amsterdam, NetherlandsSalary: €4,000 gross per month ....Read more...
General Manager, Crawley - Quick Service Restaurants – up to £45,000 Are you a fun, energetic leader who loves great food and knows how to run a buzzing restaurant? We’re on the lookout for an awesome General Manager to take charge of a fast-paced, flavour-packed spot in Crawley. You’ll be the driving force behind a restaurant that’s all about bold flavours, great vibes, and unforgettable guest experiences. If you’ve got the passion and skills to keep things running smoothly while delivering epic customer service, this could be the job for you!You’ll get the chance to shape a strong, motivated team that loves serving up the best food in town, making sure everything from the kitchen to the front counter is running like clockwork.The role of the General Manager
Lead and inspire a dedicated team to deliver excellent customer service and operational success.Drive sales and profitability by maintaining high standards of food quality and service.Ensure smooth day-to-day operations, from managing staff to overseeing operations and health & safety compliance.Create a positive, team-focused environment that encourages growth and high performance.Develop strategies to enhance customer satisfaction and build brand loyalty.
The right General Manager
Proven experience as a General Manager in a high-volume, fast-casual or quick-service restaurant.Strong leadership skills with the ability to motivate and develop a team.A track record of achieving sales and operational targets.Excellent problem-solving skills and the ability to adapt in a fast-paced environment.Passion for great food, customer service, and creating a memorable dining experience.
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Store Manager – Premium RetailerLocation: Oban, ScotlandSalary: £29,000 - £31,000 per annum + Benefits including bonusJob Type: Full-Time, Permanent
Are you an experienced retail manager looking for a new opportunity with a premium retailer?Join our well-established family-owned business as a Store Manager in Oban. We pride ourselves on delivering exceptional 1-2-1 customer service and offering a high-quality, well-recognised product range. If you are passionate about retail, customer service, and driving store performance, this role could be the perfect next step in your career.
About the Role:
As the Store Manager, you will be responsible for the overall success of our Oban store, ensuring smooth daily operations and delivering an outstanding customer experience. You will lead a dedicated team to meet and exceed sales targets and KPIs while maintaining the brand’s reputation for excellence in customer service and product presentation.
Key Responsibilities:
Manage the day-to-day retail operations, including opening and closing the store.
Deliver exceptional customer service and ensure customer satisfaction meets company objectives.
Work within company guidelines to achieve financial targets and drive sales performance.
Recruit, train, and develop staff, ensuring they are equipped to provide top-tier service.
Oversee visual merchandising and ensure the store is maintained to the highest standard.
Maintain optimal stock levels and drive staff productivity.
Ensure compliance with health and safety regulations and company policies.
About You:
Proven experience as a Store Manager or Assistant Manager in a retail environment with a strong focus on 1-2-1 customer service.
A track record of achieving sales targets and KPIs while delivering exceptional customer service.
Passionate about providing an outstanding shopping experience.
Strong leadership and coaching skills with the ability to motivate your team to perform at their best.
Excellent communication, problem-solving, and decision-making abilities.
A positive, proactive attitude with the flexibility to adapt to change and new challenges.
Why Join Us?
Competitive salary between £29,000 and £31,000 per annum, depending on experience.
Additional benefits and bonuses.
The opportunity to manage a store for a prestigious family-owned retailer in the heart of Oban.
A supportive and collaborative work environment that values customer service excellence and employee growth.
How to Apply:
If you are a dynamic and experienced Store Manager or Assistant Manager ready to take the next step in your career, we want to hear from you! Apply today with your CV to explore this exciting opportunity to join a premium retailer where customer service and quality are at the heart of everything we do.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Bakery Manager & Assistant Bakery Manager - Bourton-on-the-Water
Are you ready to lead a team in a vibrant, community-centered bakery where quality and customer delight are at the heart of everything we do? We’re seeking both a Bakery Manager and an Assistant Bakery Manager in Bourton-on-the-Water to bring fresh energy, management skills, and a passion for artisan baking to our thriving bakery.
Bakery Manager:
As Bakery Manager, you’ll be the heartbeat of the bakery, responsible for:
Overseeing daily operations to ensure efficient, seamless service
Leading, training, and developing a team that delivers exceptional customer experiences
Managing stock, ordering supplies, and maintaining product quality
Maintaining high standards of food safety, health & safety, and cleanliness
Building a warm, welcoming environment that keeps customers returning
Assistant Bakery Manager:
Supporting the Bakery Manager, you’ll:
Help lead daily operations and support the team to maintain quality service
Assist with stock control, inventory, and ordering to keep fresh products in-store
Uphold food safety and health & safety protocols
Foster a positive, friendly atmosphere for team members and customers alike
Who You Are: For both roles, we’re looking for individuals with:
Proven experience in a supervisory or management role within food, hospitality, or retail
A passion for delivering excellent customer service and a keen eye for quality
Strong communication, organization, and leadership skills
A hands-on, proactive approach with the ability to thrive in a fast-paced setting
A love for artisan baking and a dedication to creating memorable experiences
This is your chance to join a supportive, close-knit team with competitive pay, benefits, and the opportunity to grow your career in a well-loved bakery setting. If you’re ready to make your mark in Bourton-on-the-Water, we want to hear from you!
Apply now and bring your passion for people and quality to our vibrant bakery team.....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC – Branch Manager ....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC – Branch Manager ....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC – Branch Manager ....Read more...
Reception Manager, Central London, Multi site restaurant group! Up to £60,000Reception ManagerLocation: Central LondonSalary: £60,000COREcruitment is working with a multi-site restaurant brand in the heart of London who are looking for a Reception Manager to join their team! You will be an experienced and highly organised Reception Manager to oversee front-of-house operations, ensuring an exceptional welcome experience for clients, partners, and visitors.This role is pivotal in managing day-to-day reception activities while supporting a seamless, professional environment that reflects our commitment to excellence. The Reception Manager will lead the reception team, maintain office standards, and liaise with other departments to ensure smooth office operations.Key Responsibilities:• Front Desk Operations: Oversee and manage all reception area activities, ensuring a professional, friendly, and efficient greeting and check-in experience for all visitors and callers.• Team Leadership: Lead, train, and motivate the reception team, setting high standards for customer service and professional conduct. Coordinate schedules to ensure front desk coverage and manage team performance.• Client and Visitor Experience: Maintain a warm and welcoming environment at the front desk, promptly addressing any client or visitor needs and resolving any issues that may arise.• Office Presentation: Ensure the reception area and surrounding common areas are well-organized, clean, and stocked with all necessary supplies and materials.• Administrative Support: Provide administrative support to other departments as needed, including coordinating meeting room bookings, managing incoming and outgoing mail, and handling couriers.• Security and Compliance: Manage visitor access control systems, ensuring that all protocols are adhered to for the safety of guests and employees.• Vendor and Supplier Relations: Liaise with external suppliers and vendors for office supplies, maintenance, and other front-of-house needs, negotiating contracts where applicable.• Continuous Improvement: Develop and implement processes to enhance the efficiency of front-of-house operations and improve the client and visitor experience.Qualifications and Skills:• Experience: Minimum of 5 years of experience in a reception or front-of-house role, with at least 2 years in a management or supervisory capacity, ideally within a corporate environment.• Leadership: Strong leadership skills with the ability to coach and motivate a team.• Customer Service Excellence: Exceptional interpersonal and customer service skills, with a client-first attitude.• Organizational Skills: Highly organized, with strong time-management skills and the ability to prioritize tasks effectively in a fast-paced environment.• Communication: Excellent verbal and written communication skills.• Problem-Solving: Able to proactively identify and resolve issues with a positive, solution-oriented approach.• Tech Proficiency: Familiarity with office and visitor management software, proficiency in Microsoft Office Suite (Word, Excel, Outlook), and adaptability to new technologies.If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com....Read more...
OPERATIONS MANAGER QSR – UNITED ARAB EMIRATES!An exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 8-12 stores.We are looking for someone with a great personality, with high energy & a sense of humour.Operations Manager responsibilities include but not limited to:
Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the periodIdentify, train and develop successors for the positionMotivate, train, mentor /coach, and develop the team directly reporting to the OPM’s as well as one level below direc reportsMonitor KPIs for the region and respond to resultsVisit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to proceduresObserve customer trend in the region and responds to improve customer experience in the restaurantReview and align regional management team on mystery shopper scores and improve periodic resultsVisit competition in the region and observe for opportunities to improve the restaurantAccountable to research and provide new market location to the GM for potential expansionReview and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurantAccountable to area restaurant profit KPIsReview and monitor restaurants profit KPIs and provide corrective action to improve the periodic resultsResponsible for reviewing, approving and managing area KPIs
Qualifications & Experience:
Bachelors/Master’s degree5 years’ experienceQSR experience’Knowledge of business management and HR principles and practices
Salary Package: AED20-22k pm plus management allowancesGet in touch: SameerChouhan@corecruitment.com....Read more...
An opportunity has arisen for a Property Manager / Block Manager to join a well-established estate agency. This full-time role offers excellent benefits and competitive salary.
As a Property Manager / Block Manager, you will be managing residential properties, handling leases, and overseeing the daily operations while ensuring excellent service delivery to tenants and property owners.
You will be responsible for:
? Overseeing the management and day-to-day operations of residential properties and multi-unit developments.
? Administering leases and ensuring compliance with property management regulations.
? Providing exceptional customer service to both tenants and property owners.
? Managing tenant relations, resolving any property-related issues promptly.
? Ensuring adherence to local property laws and maintaining high standards across all managed properties.
What we are looking for:
? Previously worked as a Property Manager, Block Manager, Estate Manager, Portfolio Manager or in a similar role.
? Experience in both block and property management is preferred.
? A valid license - Category C & D.
? Knowledge of local property laws and regulations.
? Must have own car and a full driving licence.
? Familiarity with CRM systems (advantageous).
Whats on offer:
? Competitive salary
? Performance bonuses.
? Travel and mobile phone allowances.
This is a fantastic opportunity for a Property Manager to build their career in a dynamic and respected property management environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If....Read more...
Assistant Event Operations Manager, London Hotel, £40,000 + Service ChargeMy client is a high-end hotel in London who deliver a variety of events from Meetings, Private Dining and Exclusive Hires. We are seeking an assistant event operations manager to join the team, working closely with other departments to deliver outstanding customer experiences.Responsibilities:
Supporting the planning and smooth operational delivery of eventsMotivate and train the team to achieve the required standardsCheck that the event spaces are set up as per requirementsManage department stock and ordering process Ensure the team are fully briefedBe responsible of back of house and preparations areas Deliver outstanding customer events experience
The Ideal candidate:
Previous experience of managing events within a hotel or venueStrong man management skills, ability to lead an engaged teamPassionate about delivering excellent guest experiencesExcellent communication skillsCommercial and Business awareness
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com....Read more...
Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland’s most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels. We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team. This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team. You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC....Read more...
Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
We are looking for an organized person who is Client & Customer focused.
We are looking for a Client Operations Manager to play a vital part in all client communications by identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- Experience of monitoring SLAs
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience communicating professionally with external stakeholders
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
''....Read more...
Bodyshop Manager:
- Up to £60,000 per annum
- Family Feel Bodyshop
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Northampton area are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager £60,000 Bodyshop Northampton
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Bodyshop Manager Role:
- Basic Salary up to £60,000 + Bonus (OTE up to £92k)
- Performance Based Bonus.
- Car & Fuel
- Pension
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Birmingham are currently looking for an experienced Bodyshop Manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £92,000 Bodyshop Birmingham
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
