Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers. The focus here is on freshness, sustainability, and customer satisfaction. As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.Key Responsibilities of The General Manager
Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.Ensure compliance with health and safety regulations, food hygiene standards, and company policies.Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.Champion a customer-centric approach and always uphold the highest standards of service excellence.Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager - Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.- Excellent communication, interpersonal, and problem-solving skills.Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000....Read more...
Operations Manager, Inverness
Resolve Recruitment are proud to be working with one of the UKs largest and most established logistics companies. Due to internal movement, our prestigious client seek an experienced Operations Manager to come and join their team in Inverness (Highland). They are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward.
Overview:
You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.
Duties:
Accountable for the management and supervision of the dispatch operation.
Manage, support and develop the operational team
Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
Liaise, support and develop effective working relationships with internal and external customers
Ensure operational compliance including H&S
Assist the Regional Manager in ensuring all operational performance standards are met
Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
Ensure and monitor effective use of driver and vehicle resources
Establish and develop working relationships with the customer
Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
Some UK travelling maybe required.
Requirements:
MUST HAVE A TRANSPORT MANAGERS CPC
Knowledge of Drivers Hours, Tachograph and WTD legislation.
Knowledge of Health & Safety.
Able to manage, motivate and develop people
Budget management
Project management
KPI development and measurement
Ability to plan and organise effectively to meet deadlines
Ability to use and understand computerised systems including TMS and WMS systems
High level of accuracy and numeracy, keen eye for detail
Transport management experience
Benefits:
£50,000 starting salary
31 Days Annual Leave (Plus, 2 Fixed)
Company Pension Scheme
Car Allowance - travel required to other sites
Private Healthcare
Cycle to Work Scheme
Life Cover
Free On-Site Parking
For more information on this exciting and rewarding Operations Manager career, please APPLY TODAY.
KEY:
Ops Manager, Operations Manager, Depot Manager, Regional Ops Manager, Regional Operations Manager.....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Job Title: Operations Manager – grab & go.Location: London / Home Counties Salary: Up to £55,000This brand is fast-growing grab & go food brand in the heart of London and other major cities in the UK dedicated to providing quick, healthy, and delicious meals to city dwellers on the go. Their commitment to quality and innovation has quickly set them apart in the competitive food industry.We are looking for an enthusiastic and driven Operations Manager who is ready to roll up their sleeves and dive into the fast-paced world of food operations. This is a fantastic opportunity for someone up and coming in the industry, eager to make a significant impact and grow with a brand.Responsibilities of the Operations Manager
Oversee daily operations across multiple locations, ensuring efficient and effective management of staff and resources.Drive operational excellence, focusing on optimizing speed, quality, and customer satisfaction.Collaborate with the management team to implement strategies that enhance operational efficiency and business growth.Lead, motivate, and support a diverse team to exceed expectations while maintaining a positive and energetic work environment.Manage inventory, supply chain logistics, and vendor relationships to ensure smooth operations and cost efficiency.Ensure compliance with health and safety regulations, maintaining high standards of cleanliness and organization.Handle problem resolution and customer service issues swiftly and professionally.
The right Operations Manager
Proven experience in operations management, preferably in the food service or retail industry.Dynamic leadership skills with the ability to inspire and lead a team.Strong organizational and problem-solving skills.Excellent communication and interpersonal skills.A hands-on approach and a willingness to engage in day-to-day operational tasks.Adaptable and thrives in a fast-paced, ever-changing environment.
Job Title: Operations Manager – grab & goLocation: London / Home Counties Salary: Up to £55,000....Read more...
Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday – Friday position based in Hampshire.
Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.
Customer Service & Lens Supply Manager – Role
Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
Ensuring delivery of high quality / on time product to distributors
Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
Supporting and monitoring manufacturing to meet distributor / customer demand
Customer Service & Lens Supply Manager – Requirements
Dispensing Optician qualification preferred
Working knowledge of Ophthalmic lens supply chains
Excellent customer service skills
Willing to embrace new challenges and learn new skills to meet the broad nature of this role
Customer Service & Lens Supply Manager – Salary
Base salary up to £45k
Plus a range of additional benefits
To avoid missing out on this opportunity, please click on the Apply Now button below.....Read more...
Mobile Soft Services Operations Manager - FM Service Provider - Commercial Contract - Up to £55,000 per annum Are you looking for a new challenge? Do you have experience within management of a commercial environment? CBW are currently recruiting for a Mobile Soft Services Operations Manager to be based on a Commercial contract covering portfolios based in London and Kent . The Soft Services Manager will have responsibility for the overall management of Commercial cleaning operations, ensuring that all services are performing, and personnel are engaged in their respective roles. He or she will manage and monitor the office and area management team and in return the company is offering a competitive salary of up to £55,000. Hours of work Monday to Friday 08:00am to 17:00pm or 9:00am to 18:00pm Key duties & ResponsibilitiesDay to day management of Office and Area Management Team. (4 Area Managers and up to 8 to 10 Supervisors over 200 sites)Support Contracts Director with new business, quotations, and tender opportunities.Assist with setup of new CRM System.Roll out new systems ensuring they are set up properly and used effectively.Manage and oversee operational processes.Quality Auditing, ensuring Operations Team are carrying out regular audits.Assist Operations Team with new and existing customers.Assist in overseeing the mobilisation process of all new contracts/sites.Monthly meetings with Office Administrators and Operations Team.Staff Planning and Training.Complaint escalation and resolution.Assist HR Manager with any performance management and disciplinary matters.Travel to meetings with prospective clients, in and around London.Ensuring the highest standards of cleanliness and customer service are maintained at all customer sitesPackagesUp to £50,000 depending on experienceOyster card Mobile phone allowancePension Scheme Company Laptop28 days of annual leave (depending on length of service)Requirements Extensive previous experience in an operations management role.Possess a strong understanding of the company’s operations, competition within theindustry and positioning.Be a customer service driven individual.Proven track record in operation team management.Able to perform independently or as part of a team.Attention to detail and confidence to be able to present a solution to client needs.Hold a full UK Driving license.Send your CV to Brooke at CBW Staffing Solutions for more information.....Read more...
Aftersales Manager
Location: Wincanton, Somerset
Salary: OTE £40k + Excellent Benefits
Monday - Friday, 40 hours per week, Occasional Saturdays
The Client:
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction. They foster a family-like work culture and offer growth opportunities within their award-winning company.
The Role:
As an Aftersales Manager, youll collaborate closely with the Branch Director to oversee Aftersales operations, devising and executing strategies to enhance revenue and profitability.
Responsibilities:
? To guide, inspire, and assist the Aftersales team.
? Handle customer grievances, ensuring satisfaction through superior communication.
? Conduct regular evaluations with the team to uncover business opportunities and pinpoint training needs.
? Recruit and develop team members, ensuring skillset optimisation across all aftersales departments.
? Oversee monthly performance reviews, analysing KPIs to drive improvements.
? Develop cohesive strategies with sales and marketing to elevate the customer experience.
? Enforce procedural adherence, ensuring seamless interdepartmental operations.
Requirements:
? Previously worked as an Assistant Aftersales Manager, Aftersales Manager or in a similar role.
? Proven Aftersales experience within the Automotive Industry.
? Capable to utilise specialised computer-driven systems.
? Strong communication and analytical skills.
? Full UK driving licence with fewer than 6 penalty points.
Benefits:
? 22 days of annual leave plus Bank Holidays
? Employee and family discounts
? Annual profit share scheme
? Company pension scheme
? Free eye tests
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additio....Read more...
Location: Berlin, GermanyPosition: Operations ManagerSalary: €80,000 - €90,000 per annum + KPI bonusOur client is seeking a Operations Manager to spearhead their team in Berlin.This full-time role, stationed in Berlin, reports directly to the General Manager and encompasses oversight of both Berlin and Hamburg sites.The role entails managing the local team, sales, customer service, and operations, acting as a conduit for communication with HQ in Israel.The ideal candidate will be a collaborative team player with extensive management experience and a proactive approach to thrive in a dynamic environment.Key Responsibilities:
Lead, cultivate, and mentor a team of sales, community, and operations.Collaborate with the Sales Manager to oversee sales efforts and implement strategies to enhance business performance in the city.Partner with local community managers and community associates to uphold high customer satisfaction and achieve excellent NPS results.Serve as the primary point of contact for all corporate matters between the German market and HQ.Monitor budgets, collections, KPIs, and the market's performance.Engage with various HQ stakeholders, including HR, Marketing, Legal, and Finance, to ensure goal alignment.Cultivate the brand through PR initiatives, events, and collaboration with the Marketing department.
Experience & Minimum Qualifications:
4+ years of team management and business unit leadership experience.3+ years of experience in sales and/or customer service.Experience in an international environment is advantageous.Bachelor's degree in Business Management, Economics, Hospitality, Consulting, or similar field. MBA is a plus.Proficient in verbal and written communication in English and German.Proven track record of driving revenue and/or building successful teams.
Critical Competencies for Success:
Versatility across multiple disciplines, including team development, sales, marketing, customer service, and finance, is highly beneficial.Strong communication skills, both written and verbal, are essential.Analytical, organizational, and time-management skills are crucial for success in this role.Experience in working with people and managing cross-functional teams is highly valued.Enthusiasm for the company and readiness to embody its ethos, spreading positivity throughout the organization and beyond.
For further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, South of EnglandSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
I have partnered with a leading player in the quick service restaurant industry, committed to delivering exceptional food and customer service. With multiple outlets across the UK, this brand is dedicated to innovation and excellence in everything they do.I am looking for an experienced Regional Manager to oversee the operations in the South of England. The successful candidate will be responsible for managing all aspects of restaurant performance, driving sales, and ensuring top-notch customer service across all locations within the region (over 40 sites and a team of Area Managers).The role of the Regional Manager - Oversee daily operations of multiple restaurant locations.- Develop and implement strategies to increase productivity and sales growth.- Ensure compliance with all health and safety regulations.- Train and develop store managers and staff to uphold company standards.- Manage budgeting and cost control measures.- Analyse business data to assess performance and plan improvements.- Maintain high levels of customer satisfaction and handle high-level customer service issues.- Collaborate with marketing to drive local promotions and brand initiatives.The right Regional Manager - Minimum of 5 years’ experience in a high volume within the restaurant or QSR space.- Strong leadership skills and business acumen.- Excellent communication and interpersonal skills.- Ability to manage multiple tasks efficiently and effectively.- Proven track record of improving sales and profitability.- Knowledge of the local market and competition.Job Title: Regional Manager – Quick service restaurantsLocation: Various Locations, North of UKSalary: Up to £80,0000....Read more...
Aftersales Manager
Location: Wincanton, Somerset
Salary: OTE £40k + Excellent Benefits
Monday - Friday, 40 hours per week, Occasional Saturdays
The Client:
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction. They foster a family-like work culture and offer growth opportunities within their award-winning company.
The Role:
As an Aftersales Manager, youll collaborate closely with the Branch Director to oversee Aftersales operations, devising and executing strategies to enhance revenue and profitability.
Responsibilities:
* To guide, inspire, and assist the Aftersales team.
* Handle customer grievances, ensuring satisfaction through superior communication.
* Conduct regular evaluations with the team to uncover business opportunities and pinpoint training needs.
* Recruit and develop team members, ensuring skillset optimisation across all aftersales departments.
* Oversee monthly performance reviews, analysing KPIs to drive improvements.
* Develop cohesive strategies with sales and marketing to elevate the customer experience.
* Enforce procedural adherence, ensuring seamless interdepartmental operations.
Requirements:
* Previously worked as an Assistant Aftersales Manager, Aftersales Manager or in a similar role.
* Proven Aftersales experience within the Automotive Industry.
* Capable to utilise specialised computer-driven systems.
* Strong communication and analytical skills.
* Full UK driving licence with fewer than 6 penalty points.
Benefits:
* 22 days of annual leave plus Bank Holidays
* Employee and family discounts
* Annual profit share scheme
* Company pension scheme
* Free eye tests
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Manager, Aftersales Manager, After sales, Aftersales, manager, Service Team Leader, Dealership, automotive, motors, Parts
....Read more...
GENERAL SALES MANAGER - JERSEY, CHANNEL ISLANDS BASIC up to £65,000OTE up to £95,000
We have an exciting opportunity at a well-established multi franchise dealership in the stunning Jersey, Channel Islands, who are looking to add a successful and experienced General Sales Manager to their growing team.
The General Sales Manager role comes with a competitive salary of £95,000 OTE and an excellent benefits package.
- Relocation package (£)
- High OTE
- Taxes capped at 20%
- Pension
Requirements for General Sales Manager Role:
- A customer-centric approach, striving to exceed customer expectations and promote this culture within the sales team
- A solid understanding of current Motor Trade practices and legislation
- Be able to demonstrate sales performance and achievements
- Minimum 2 years prestige franchise management experience
Key General Sales Manager Roles and Responsibilities:
- Meet sales targets by maximising sales and profit opportunities with existing and new customers
- Ensure sales staff provide the highest level of customer service at all times in order to increase customer loyalty and therefore gain repeat business
- Have and maintain a high-level working knowledge of FCA regulations and Sales Department policies and ensure their use in daily operations. Monitor staff compliance with FCA and Sales Department policies through regular reviews, observations and testing
If you are an experienced GENERAL SALES MANAGER and want a change of scenery apply now to be considered or for more information on any of the roles contact Zsofia directly on 07485986171 / zsofia.karnok@holtautomotive.co.uk
GENERAL SALES MANAGER - JERSEY, CHANNEL ISLANDS ....Read more...
Bar Manager
Location: Cotswolds, Gloucestershire
Salary: £32k + Excellent Benefits
Job Type: Full-Time, 5 days per week
The Client:
Our client is a well-established hotel, renowned for its delectable dining options, diverse cocktail selections, and exceptional customer service.
The Role:
As a Bar Manager, you will be managing operations in a busy bar environment with a focus on exceptional customer service.
Responsibilities:
? Collaborating closely with the Food & Beverage Manager to further develop and innovate bar offerings.
? Overseeing stock management processes alongside the Food & Beverage Manager.
? Ensuring the profitability of the bar by maintaining gross profit margins and reducing waste.
? Facilitating the professional growth and development of bar staff.
? Assuming responsibility for duty management tasks as required.
? Playing an active, hands-on role in day-to-day bar operations.
Requirements:
? Previously worked as a Bar Manager or in a similar role.
? At least 4 years of prior experience in a similar hotel or bar environment.
? Demonstrated leadership skills with a strong bar and cocktail knowledge.
? Proven ability to design and develop seasonal cocktail menus.
? Background in pioneering the use of new bar equipment to maintain competitive edge.
Benefits:
? 28 days holiday
? Annual bonus
? Company pension
? Discounts
? Meals on duty
? Tips paid monthly
? Staff Accommodation (if required)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provi....Read more...
Job Title: Outlet Manager Location: Dubai, United Arab Emirates Package: up to 13,000 AED per month all-inclusive, plus incentive bonus I'm currently supporting one of Dubai's most well known lifestyle & entertainment properties, with their search for an Outlet Manager to head up all FOH operations for one of their flagship Italian venues. The venue provides an amazing all-day dining concept, alongside an incredible grab & go product, and they are fully licenced too - as they offer an array both dining & happy hour promotions. The role will be reporting directly into the F&B Manager, and you'll be responsible for leading a FOH team of 10. Personality is a big thing for this group, so we're looking for someone with high energy, a real love for hospitality (and ideally Italian food), and someone with a great sense of humour too.
Responsibilities:
Coordinate daily Front of the House restaurant operations.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.Organize and supervise shifts.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products.Ensure compliance with sanitation and safety regulations.Manage restaurant’s good image and suggest ways to improve it.Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g. discounts and social media ads).Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.
....Read more...
Office Manager & Trainee Property Valuer
Location: Windermere, Cumbria
Salary: Very Competitive + Excellent Benefits
Monday - Friday, 1 in 3 Saturdays, 8:45am - 5:00pm
The Client:
Our client is a reputable family-owned estate agency, specialising in selling or letting properties and offering a unique property marketing package.
The Role:
As an Office Manager & Trainee Property Valuer, you will play a pivotal role in leading daily operations and engaging in property valuations.
Responsibilities:
? Coordinate daily administrative tasks and procedures for operational effectiveness.
? Champion continuous service improvement, driving market leadership.
? Manage property appraisals, viewings, and sales progression with an innovative approach.
? Uphold high customer service standards, exceeding client expectations.
? Forge strong client relationships, generating and pursuing new leads.
? Collaborate with the Operations Director on business-maximising initiatives.
? Conduct market appraisals and secure listings, offering professional advice to sellers/landlords.
? Monitor market trends, providing insightful updates to clients.
? Maintain office presentation and manage supplies.
? Stay abreast of industry trends and contribute ideas for improvement.
? Provide cover for other offices as needed and participate in team meetings and training.
Requirements:
? Previously worked as an Assistant Office Manager or in a similar role.
? Prior estate agency experience.
? A deep understanding of valuation, sales processes, and compliance.
? Strong interpersonal and communication skills.
? Skilled in time management, multitasking, and forward planning.
? Experience in managing people would be beneficial.
? Background in working within an office environment or customer service role would be beneficial.
Benefits:
? Bonus scheme
? Company pension
? Employee Discount
? Generous holiday allowance
? Training, Development & Qualif....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
* Create and implement policies and procedures for customer service.
* Establish and convey standards for service.
* Cultivate customer relations through networking.
* Oversee daily operations of the service team.
* Delegate tasks effectively for departmental efficiency.
* Ensure resources for service delivery.
* Review and manage customer complaints.
* Handle escalated service issues.
* Implement strategies for service quality enhancement.
Requirements:
* Previously worked as a Customer Services Manager or in a similar role.
* At least 3 years of experience in a management role.
* Have industry experience.
* Background in customer service and leadership roles.
* Understanding of customer service principles and practices.
* Strong product knowledge.
* Degree in Business Administration or relevant field.
* Skilled in CRM and MS Office.
* Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
....Read more...
Bar Manager
Location: Cotswolds, Gloucestershire
Salary: £32k + Excellent Benefits
Job Type: Full-Time, 5 days per week
The Client:
Our client is a well-established hotel, renowned for its delectable dining options, diverse cocktail selections, and exceptional customer service.
The Role:
As a Bar Manager, you will be managing operations in a busy bar environment with a focus on exceptional customer service.
Responsibilities:
* Collaborating closely with the Food & Beverage Manager to further develop and innovate bar offerings.
* Overseeing stock management processes alongside the Food & Beverage Manager.
* Ensuring the profitability of the bar by maintaining gross profit margins and reducing waste.
* Facilitating the professional growth and development of bar staff.
* Assuming responsibility for duty management tasks as required.
* Playing an active, hands-on role in day-to-day bar operations.
Requirements:
* Previously worked as a Bar Manager or in a similar role.
* At least 4 years of prior experience in a similar hotel or bar environment.
* Demonstrated leadership skills with a strong bar and cocktail knowledge.
* Proven ability to design and develop seasonal cocktail menus.
* Background in pioneering the use of new bar equipment to maintain competitive edge.
Benefits:
* 28 days holiday
* Annual bonus
* Company pension
* Discounts
* Meals on duty
* Tips paid monthly
* Staff Accommodation (if required)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: bar manager, bar supervisor, bar team leader, pub manager, Head bartender, assistant bar manager
....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
? Create and implement policies and procedures for customer service.
? Establish and convey standards for service.
? Cultivate customer relations through networking.
? Oversee daily operations of the service team.
? Delegate tasks effectively for departmental efficiency.
? Ensure resources for service delivery.
? Review and manage customer complaints.
? Handle escalated service issues.
? Implement strategies for service quality enhancement.
Requirements:
? Previously worked as a Customer Services Manager or in a similar role.
? At least 3 years of experience in a management role.
? Have industry experience.
? Background in customer service and leadership roles.
? Understanding of customer service principles and practices.
? Strong product knowledge.
? Degree in Business Administration or relevant field.
? Skilled in CRM and MS Office.
? Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protec....Read more...
Vacancy: Assistant Store ManagerLocation: ChichesterSalary: Up to £24500Working with a long established client, AQUMEN Recruitment has a fantastic opportunity for a Assistant Store Manager for their Store based in Chichester.As an Assistant Store Manager you will be joining a company with approaching 100 years of heritage and a brand that still retains the family values from it's original founders. This independent retailer is still owned by members of the familyAs an Assistant Store Manager, your role is to support the Store Manager enabling the store to maximise sales and profit through the efficient and effective management of the store. Ensuring that the store is managed and maintained to a high standard in all areas. Take full responsibility for all areas of security within the store, ensuring that stock take results do not exceed the company percentage.Managing the store in the absence of the Store Manager, the successful candidate will be responsible for all aspects of the day to day running of the store including:
Review sales turnover with Operations Manager and maintain maximum efforts to achieve agreed sales turnover budgets. Ensuring all information is communicated to the other members of the team.Support all branch staff and support specific sales transactions as requiredEnsure staff are fully trained and maximise all sales opportunitiesReview overhead budgets with Operations Manager, providing relevant informationEnsure staff costs and all other controllable costs are kept within the budgeted percentage plans.Recruit staff in accordance with Company standards and branch requirements in consultation with the Operations Manager and Personnel Dep'tDeliver effective Induction and train staff to meet branch requirementsEnsure all customers receive a high standard of service in line with the Five Star Service AgreementMonitor the standard of customer contact and service.Develop staff performance in customer service through appropriate trainingEnsure customer complaints are handled in a professional manner making full use of the after sales serviceEnsure all staff are aware of the correct telephone proceduresControl the standard of window and interior display, to ensure clear presentation of the merchandise is given to customersEnsure maintenance of the windows and interior displays by all sales consultants on a consistent basisUse weekly merchandise reports to ensure product is promote in line with performance.Effective stock managementMonitor local trends and stock requirements
The successful Assistant Store Manager:
Must have proven sales retail experience ideally in shoe retailing industryAble to manage staff effectively and delegate to others to ensure the branch is on target and achieving maximum salesMust be able to demonstrate excellent communication and organisational skillsMust possess stock management knowledge and capabilityAble to train and motivate staff ensuring good relations at all times.Must be able to handle disciplinary and grievance issues to conclusion and confidently manage difficult situations with staff as and when they arise.Must be willing to undertake further training and development as required by the CompanyFull flexibility is required with regard to working hours as is the occasional need to cover at other branches.
We would like to invite applications from experienced Store Manager/Retail Manager in particular with experience of Fashion, Footwear, Clothing, Accessories.For more information APPLY NOWAqumen Business Solutions is acting as an Employment Business in relation to this vacancy.....Read more...
