Credit Control Administrator – Part Time - Thomas March Group Ltd1-Year Fixed-Term Contract – Maternity CoverSalary: £15.00 per hourHours: Up to 30 hours per weekBased: Brighouse, West YorkshireWorking Pattern: Monday to FridayContract: 1-year fixed-term maternity coverThe RoleThomas March Group Ltd is looking for a Part-Time Credit Control Administrator to join our Finance Team on a 1-year fixed-term contract to provide maternity cover.The Credit Control team forms part of the wider Finance function and supports five trading entities across the Group, all of which are managed internally.Working closely with and reporting directly to the Credit Control Manager, you will support the day-to-day credit control and finance administration processes, including reconciling invoices against timesheets, self-billing systems and customer purchase orders, alongside daily banking, receipt allocation and payment chasing.Key ResponsibilitiesProcessing daily receipts and cash allocationsCompleting daily bank reconciliationsChasing outstanding customer purchase ordersReconciling purchase orders against invoicesReconciling self-billing invoicesReconciling self-billing receiptsChasing and confirming customer paymentsCarrying out credit reference searchesSupporting credit insurance reviewsAssisting with general credit control and finance administrationLiaising with customers to resolve invoice, payment and purchase order queriesEssential Skills & ExperienceGood numeracy and literacy skillsStrong communication skillsGood analytical and problem-solving abilityExcellent attention to detailOrganised and able to manage multiple tasks effectivelyDesirable Skills & ExperiencePrevious experience within credit control, finance or accounts administrationExperience using Sage 200 or another accounting packageGood working knowledge of Microsoft ExcelExperience using Microsoft OutlookWorking HoursThis is a part-time position of up to 30 hours per week, Monday to Friday.The role is offered on a 1-year fixed-term contract to provide maternity cover, paying £15.00 per hour.....Read more...
ACCOUNTS DUTIES:
Ensure that all Purchase Ledger invoices/credit notes are accurately entered
Ensure that all Sales Ledger invoices/credit notes are accurately entered
Post and control bank entries on a daily basis and maintain the bank reconciliation
Assist in the production of a payment list for UK supplier payments and send remittances
Send out customer sales ledger statements at the beginning and middle of each month and maintain the ledger
Offer assistance when required to the finance team on any ad hoc projects
General journal postings as and when required
Assistance with tax, specifically correct treatment of Input/Output VAT
Assist with monthly balance sheet reconciliations
Assist the Financial Director with the annual audit process
CREDIT CONTROL:
Support the finance team with the credit control activity, telephoning customers and discussion of their accounts
Send out copy documentation where required
Liaise with the internal sales department to resolve queries in a quick and robust manner
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work. Student to complete an Advanced Technical Certificate as a Accounts Assistant Level 3 Apprentice.Training Outcome:Possible progression opportunities. Employer Description:Albion Valves (UK) Limited has been a trusted supplier to the UK’s HVAC and industrial markets for over 30 years, and the Albion brand has been around for over 40 years!Working Hours :8.30am - 5pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Job Responsibilities:
Maintain and process a portfolio of client’s payrolls weekly, bi-weekly and monthly
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Contacting customers over the telephone and via email with regards to potential new business
Inbound/outbound customer service calls to our current clients, building relationships
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Downloading candidate timesheets
Process AWR changes and placement extensions
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Creating and sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Providing references for previous candidates
Manage task management schedules and task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Training:An apprenticeship includes regular training with Juniper training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:A permanent position for the right person.Employer Description:Based in London, with over 20 years of experience, Happie Group is one of the UK’s leading payroll companies offering a range of payroll services.Our clients can be assured that we operate a secure and confidential operation when we deal with their payroll systems. Happie Group is a payroll company that prides itself on being able to react quickly and efficiently, our robust processing system means that we can handle large variances of labour.
Happie Group is not a faceless payroll bureau – we work in partnership with our clients to develop an area of their business that is often overlooked.Working Hours :You will be required to work Monday - Friday 9.00am - 5.00pm. However, you will be paid until 6.00pm to allow you to complete your apprenticeship course work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Order Processing
Raising sales and purchase orders
Checking credit terms and requesting payment/direct debit set up
Ordering hardware
Checking install dates for any delayed stock/shipments
Invoicing once complete
Keeping the customer/sales team up to date
Stock Control
Ensuring minimum levels held of key stock
Managing stock out on loan
Managing the return and replacement/credit of faulty device
General
Monitoring stationary requirements in the office
Debtor Control
Reconciling supplier invoices
Responding to customer invoice queries
Preparing and maintaining reports & records
Supporting with preparing the monthly bill run
Other admin tasks and ad-hoc projects
Training:
Your training will take place at the workplace
Your assessor/ tutor will visit you at work once a month
Training Outcome:Upon completion of the apprenticeships, there may be an opportunity for full time employment.Employer Description:G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save their customers time and money. Established in 2005 they have built up a nationwide customer base and are keen to secure an organised, focused individual with a strong level of attention to detail to join their team.Working Hours :Monday to Thursday, 09:00 - 17:00. Friday, 09:00 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Excel and IT....Read more...
Due to continued growth and expansion, my client is seeking a Part-Time Bookkeeper to play a key role in managing day-to-day financial transactions, maintaining accurate records, ensuring HMRC compliance, and supporting the wider finance function as the business continues to grow.
Responsibilities for this Bookkeeper job in Leicester, Leicestershire are:
Record daily receipts, payments and invoices accurately using accounting software
Reconcile multi-currency bank accounts and credit card statements
Process supplier invoices, obtain approvals, and prepare weekly payment runs
Allocate sales invoices, manage incoming payments, and support credit control activities
Prepare and submit quarterly VAT returns through Making Tax Digital (MTD) software
Support monthly payroll processing and distribute payslips
Assist external accountants with month-end preparation, trial balances and adjustments
Key skills and experience for this Bookkeeper job in Leicester, Leicestershire are:
Proven experience working as a Bookkeeper, Accounts Assistant, or in a similar finance role within the UK
AAT Level 3 or Level 4 qualification, or qualified by experience
Strong knowledge of UK VAT regulations and HMRC compliance
Experience using accounting software, ideally Sage (Xero or QuickBooks will also be considered)
Strong Excel skills, including confidence using formulas and spreadsheets on a daily basis
To apply for this Part-Time Bookkeeper role in Leicester, Leicestershire, please send your CV to ndrain@redlinegroup.Com....Read more...
Duties will be introduced gradually and explained fully as part of training.
The duties below are grouped under four headings that reflect the main areas of the finance team. This list is not exhaustive and may be adjusted as the role and the wider function develop.
Purchase and sales ledger
Enter invoices and payments accurately onto the accounting software
Process purchase invoices and check them against orders and delivery notes
Process sales invoices and send them to customers on time
Help to answer supplier and customer queries about invoices and payments
Banking and credit control
Help with bank reconciliations, checking that transactions match bank statements
Support the credit control process, including chasing overdue payments under guidance
Keep accurate, up to date financial records and filing systems
Reporting and month end
Prepare and update spreadsheets in Excel to support reporting
Support the team with month end and year end preparation, including audit requests
Carry out ad hoc analysis and reporting as asked by the finance team
Handle general finance administration, including scanning, filing and data checks
Learning and development
Attend all AAT training days and complete coursework and assessments on time
Apply learning from the course to day to day work in the finance team
Meet regularly with the line manager and training provider to review progress
Shared responsibilities
These apply to every role.
Work safely at all times, follow health and safety procedures, and report hazards, near misses and incidents promptly
Report any concern about the welfare or safety of a colleague immediately, in line with company procedure
Embed equality, diversity and inclusion in everything the role touches, and challenge discrimination, bullying and harassment wherever it is encountered
Keep accurate, complete and timely records, and meet audit, confidentiality and data protection requirements
Treat information about colleagues, clients and suppliers as confidential and handle it lawfully
Take part in training and development, and keep skills and knowledge current
Act as a professional ambassador for WGC Ltd and the wider group, and follow company policies and procedures at all times
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams.
The knowledge units will be delivered online through day release.
AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit)
Principles of Bookkeeping (Level 2 Unit)
Management Accounting Techniques
Financial Accounting: Preparing Financial Statements
Business Awareness
Tax Processes for Business
Training Outcome:Opportunity to progress into a full time role with the company following successful completion of the apprenticeship programme.Employer Description:WGC Ltd is a facilities management company established in 1974. WGC operates at over 400 client locations across England, Scotland and Wales and employs nearly 6,000 colleagues. The largest division provides hotel housekeeping and other services to 260 hotels.
The Accounts Apprentice role sits within the finance team at WGC Ltd and covers the purchase ledger, sales ledger, credit control, banking and management reporting. The role provides practical experience across the finance department while the postholder works towards the AAT Level 3 qualification as part of their apprenticeship.
No previous experience in finance is required. Training is provided on the job and alongside AAT study, so that practical skills and formal qualifications are built together.
Responsibility increases over time as skills and experience develop, and the role provides a structured first step into a career in accounting or finance.Working Hours :Monday to Friday, 9.00am to 5:30pm, with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Our 2 Year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst coordinating drivers to ensure customers' needs are met.
You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.Training:You will be working towards a Customer Service Specialist Level 3- with BMS Progress - you will complete your learning online. Training Outcome:On successful completion of the apprenticeship, you can progress into a Hire Sales Coordinator Role. Employer Description:Established in 1969, GAP Hire Solutions is the UK's leading independent equipment hire company. With 10 divisions and over 150 locations across the UK, we've got everything you need from dumpers, diggers and tools to track mats and portable toilets.Working Hours :Monday to Friday, 7:30/8:30 am to 4:30/5:00 pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The primary focus of the role will be supporting the payroll function within the Happie Group, with additional responsibilities across recruitment administration, compliance and credit control.
You will receive full training and develop practical experience in payroll systems, financial administration and professional client communication.
Payroll responsibilities will include:
Maintaining a portfolio of client payrolls on a weekly, bi-weekly and monthly basis
Processing candidate timesheets and dealing with timesheet queries
Chasing outstanding timesheets and supporting candidates with online timesheet portals
Processing AWR changes and placement extensions
Managing payroll queries from staff, contractors and clients
Processing holiday requests and relevant payroll documentation
Calculating statutory payments and assisting with P45s, P60s and year-end reports
Analysing pay summaries and payslips
Uploading RTI, FPS and EPS reports to HMRC and pension providers
Maintaining accurate and confidential payroll records
Liaising with HMRC, DWP, courts and other relevant organisations where required
Recruitment administration and compliance will include:
Sending and chasing outstanding registration documents and references
Creating and sending PAYE, Umbrella, Ltd and third-party Ltd contracts
Creating vendor adjustment forms
Dealing with MSP audits and providing candidate references
Managing task schedules and follow-up reports
Running daily and weekly reports
Credit control and wider business administration will include:
Checking bank statements for payments due from clients, finance companies and insurers
Diarising and chasing outstanding client payments
Recording and reconciling receipts and payments
Supporting invoicing and credit control activities
Maintaining accurate client account files and databases
Supporting insurance payment processes and checking statements
Dealing with supplier and client queries by telephone and email
Building professional relationships with existing clients
Supporting enquiries relating to potential new business
The successful apprentice will be expected to:
Develop a strong understanding of payroll processes and systems
Work accurately with confidential financial and employee information
Meet payroll and administrative deadlines
Communicate professionally with employees, contractors, clients and external organisations
Maintain accurate records and databases
Follow company procedures and payroll requirements
Take responsibility for completing tasks and following up outstanding information
Learn new systems and processes quickly
Work independently while contributing positively to the wider team
Complete all required apprenticeship training and coursework
This is a payroll-focused position rather than a general administration role. The successful candidate will have the opportunity to develop a broad range of business skills while building a long-term career in payroll and finance.Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:The successful apprentice will have the opportunity to develop a long-term career within payroll and business administration, with further opportunities to develop their knowledge and responsibilities within the business.Employer Description:Based in Central London, with over 20 years of experience, Happie Group is one of the UK’s leading payroll companies offering a range of payroll services.
Our vision is to become a leading international outsourced payroll solutions provider.Working Hours :Monday- Friday, 9.00am- 5.00pm.
You will be paid until 6:00pm to allow you to complete your apprenticeship coursework.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
Purchasing & Purchase Ledger • Prepare supplier payment runs in accordance with company procedures. • Reconcile supplier statements and investigate discrepancies. • Ensure payments are accurately reconciled with receipts and supporting documentation. • Send supplier remittances following payment processing. • Set up suppliers within Sage. • Assist in implementing and maintaining supplier invoice approval processes. • Support the operations team with processing supplier invoices. • Export purchase invoices in a timely manner.
Sales Ledger & Credit Control • Export sales invoices in a timely manner. • Set up new clients within Sage promptly and accurately. • Maintain and update the debtor spreadsheet on a daily basis. • Chase outstanding invoice payments from clients professionally and efficiently. • Send client statements and support with account reconciliations. • Assist in resolving client invoice queries. • Monitor group and credit control inboxes. • Assist with credit checking.
General Finance & Reconciliations • Post daily bank transactions accurately within Sage. • Complete fortnightly bank reconciliations. • Support the finance team with maintaining accurate financial records and documentation. • Assist with processing expense payment runs. • Review and process staff expense claims in line with company policy. • Support with VAT return preparation and related reconciliations.
KPI Reporting & Management Accounts Support • Assist with KPI and system reporting. • Support the Finance Manager with analysing and producing monthly performance reports, including productivity reporting and work won reports. • Assist in the preparation of management accounts. • Support with posting journals and maintaining the fixed asset register. • Review and maintain Sage nominal ledgers. • Assist with other finance administration tasks. GENERAL RESPONSIBILITIES AND KPI’S This aspect of the role is focused on maintaining high standards of professional development, collaboration, and customer service, while ensuring compliance with company policies and health & safety regulations. These general responsibilities are non-negotiable performance standards that ensure consistent delivery of high-quality work, customer satisfaction and operational efficiency. These responsibilities will guide your performance, help you stay aligned with the company’s values, and provide a framework for personal and professional development.
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process. The knowledge units will be delivered at the EMA training hub in Derby, or online (depending on apprentices’ location) through day release. AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit) Principles of Bookkeeping (Level 2 Unit) Management Accounting Techniques Financial Accounting: Preparing Financial Statements Business Awareness Tax Processes for Business Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programme Employer Description:MEC Consulting Group Ltd stands as a beacon of excellence in the field, offering a multidisciplinary approach to engineering and environmental consultancy. The firm is dedicated to delivering technical solutions that span a wide spectrum of projects, encompassing the private and public sectors. These projects range from residential and commercial ventures to industrial, retail, leisure, education, and healthcare endeavours.
What sets MEC apart is its commitment to harnessing the diverse skills, technical expertise, and collective experience of its dedicated teams. The company's primary focus is on delivering tangible results and fostering collaboration to develop innovative, sustainable, and cost-effective solutions. MEC's unwavering dedication to supporting its clients in achieving their goals remains at the heart of its mission, ensuring a bright and prosperous future under the stewardship of Alex Bennett.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Reconciling shifts worked against shifts on client system
Sending correct timesheet data to payroll for processing
Setting up new clients on our system
Ensuring all required documents are received from new clients
Dealing with queries
Sorting, filing and sending invoices
Creating consolidated invoice templates
Checking invoice requirements are being met per client
Assisting the AR clerks with any adhoc duties
Any other general administration duties
Training Outcome:Full time position for the right candidate following apprenticeship completion. Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.
Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration.
Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
What you’ll do at workCommunicating over the telephone with customers, clients and colleagues
Managing email inboxes
Posting adverts across different internal systems and websites
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Screening candidates
Answering incoming calls to the office
Completing relevant right to work checks
Use of bespoke software
Compliance duties
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration. Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday- Friday, 8am - 5pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
JOB DESCRIPTION
This position leads Tremco CPG North America's Accounts Payable and Cash Application functions while serving as a subject matter expert in the field to the global segment. This role is responsible for delivering accurate, efficient, and well-controlled transaction processing on behalf of the business, our vendors and our customers. The Director champions a "services first" mindset, leading a global team of 20+ team members based in the Global Service Center (GSC) in India along with multiple onshore team members in the U.S. and Canada. This role serves as the primary point of contact for RPM's Treasury department, our banking partners, and the credit card program, while owning internal controls, driving continuous process improvement as the company modernizes its finance technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Lead and develop a global Accounts Payable (AP) and Cash Application team of 20+ team members in the Global Service Center (GSC) in India and multiple onshore team members in the U.S. and Canada, fostering a services-first culture focused on serving the business, vendors, and customers.• Champion consistent, compliant AP and cash application best practices across CPG to create an environment for efficiency, accuracy, and control in processing high volumes of transactions.• Complete annual 1099 reporting requirements for contractors. • Support ReadSoft - Tungsten AP Automation system initiatives and improvements.• Develop processes to effectively resolve transactions that have exceptions or divert from the standard path. • Take part in the team's implementation and adoption of HighRadius for cash application, partnering with IT and process owners to redesign workflows and drive automation and efficiency gains.• Serve as the primary liaison with RPM Treasury on cash management, banking, and finance transformation projects.• Serve as the primary point of contact for the company's credit card programs, overseeing card program administration, spend analysis, and payment terms.• Maintain and strengthen relationships with internal and external parters and stakeholders while supporting day-to-day disbursements, and receipts.• Support month-end close, specifically accounts payable and cash application activities.• Support special projects, including indirect spend and working capital improvement initiatives.• Own the design, execution, and monitoring of internal controls over AP and cash application processes; proactively identify control gaps and implement remediation plans.• Successfully interface with RPM internal audit and the external auditors.• Communicate effectively and professionally with internal stakeholders (GSC, business units, global finance, RPM) and external partners (vendors, customers, banks) to resolve issues in a timely manner.• Ensures all direct reports are effectively trained on systems and processes related to the finance department • Prepares and conducts annual performance reviews for all direct reports • Assists direct reports with prioritization of workload, communications, etc. and delegates work assignments to direct reports as appropriate • Build, mentor, and retain a high-performing team; define mission-critical positions and ensure they are staffed with the best available talent.• Assist in creating actionable development plans for top talent and construct succession plans ensuring sustainability and continuity.• Maintain excellent working relationships across global finance and business unit management, ensuring effective communication of priorities and performance.• Keep abreast of current trends and best practices in AP/cash application technology, SAP capabilities, and shared-services operations, recommending enhancements as needed.
EXPERIENCE:
• Bachelor's degree from four or 5-year college or university • 7+ years of progressive experience in Accounts Payable, cash management, or general accounting operations, including demonstrated leadership of global or shared service (GSC) teams. • Hands-on SAP and Readsoft experience are required. • Experience liaising with corporate treasury, banking partners, and card program providers is strongly preferred, along with a demonstrated track record of improving processes and designing, executing, and strengthening internal controls.
• Proficient in Microsoft Office applications (Word, Outlook, PowerPoint), with advanced proficiency in Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, formulas) required for data analysis and reporting.• Excellent written and verbal communication skills, with the ability to clearly convey information to internal stakeholders, business partners, vendors, and customers at all levels of the organization.• Strong interpersonal and collaboration skills; a proven team player who works effectively across a global, cross-functional team and fosters a positive, service-oriented culture.
The following are a plus:
• Certified Public Accountant (CPA)• Certified Accounts Payable Manager (CAPM)• Certified Accounts Payable Practitioner (CAPP)• Certified Treasury Professional (CTP)Apply for this ad Online!....Read more...
Administration Support
Assist with general office administration and clerical duties.
Answer telephone calls and direct enquiries appropriately.
Respond to emails and customer enquiries in a professional manner.
Prepare, format, and distribute company documents, reports, and correspondence.
Maintain electronic and hard copy filing systems.
Support diary management, meeting scheduling, and travel arrangements.
Document Control
Assist in maintaining company management system documentation.
Ensure documents are accurately filed, updated, and archived in accordance with company procedures.
Support the control of records relating to ISO 9001, ISO 45001 and ISO 17020 requirements.
Assist with maintaining customer, supplier, and project records.
Customer Service
Provide a professional first point of contact for customers and suppliers.
Support the preparation and issue of quotations and proposals.
Assist with customer follow-up activities and maintaining client databases.
Help ensure customer enquiries are dealt with efficiently and promptly.
Financial Administration
Assist with raising purchase orders and processing invoices.
Support the maintenance of financial records and expenditure tracking.
Assist with timesheet administration and expense processing.
Support credit control activities where required.
Quality and Compliance
Support the implementation and maintenance of the company Quality Management System.
Assist with internal audits and continual improvement initiatives.
Maintain confidentiality of customer and company information.
Follow company policies and procedures relating to quality, health and safety, and data protection.
General Duties
Participate in apprenticeship training and complete all required coursework.
Attend team meetings and contribute to business improvement initiatives.
Undertake additional duties appropriate to the role and level of experience.
Represent the company professionally at all times.
Training:
Completion of a Level 3 Business Administrator apprenticeship which, if successful, will also include a Level 3 Diploma for the Business Administrator.
College sessions will be delivered remotely once a week with attendance face to face at Hartlepool College of Further Education once every half term.
Training Outcome:Upon successful completion of the apprenticeship, opportunities may be available for progression into a permanent Business Administrator, Office Coordinator, Office manager, Quality Administrator, or Operations Support depending on business requirements and performance.Employer Description:
Libellum is a rapidly growing Middlesbrough based Testing, Inspection, Asset Integrity & Quality solutions business. We operate across Teesside, the North East and beyond including international work.
Working Hours :The apprenticeship will be 18 months.
Monday to Thursday, 08:00 to 16:00 (flexible start & finish times), with 30 min lunch break each day.
Friday, 08:00 to 13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Day-to-Day Activities:
Managing customer accounts, payments and credit control activities.Maintaining accurate customer and account records.Supporting service administration, quotations and order processing.Providing excellent customer service and resolving queries.Supporting Service Technicians and internal stakeholders with relevant account and service information.Producing reports and management information to support business decision-making.Training:On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We always aim to create progression pathways for successful apprentices in our teams.Employer Description:A family company with committed staff. A network of professional partners. This is this basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world.
We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining groups. In addition we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.Working Hours :Monday to Friday 8.30am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Process purchase invoices and maintain accurate accounting records
Assist with supplier payments and reconcile supplier statements
Carry out bank reconciliations and investigate differences
Support the sales ledger and credit control process
Deal with routine supplier and internal accounts queries
Process staff expenses and other financial transactions
Provide general support to the finance team
As experience develops, assist with month-end work including journals, accruals and prepayments, VAT returns and preparation of management accounts
Training:The apprentice will work towards the AAT Level 3 Diploma in Accounting with First Intuition. Taught study sessions will take place during paid working hours at First Intuition’s Sheffield centre, 18 Hawley Street, Sheffield, S1 4WP. The exact training timetable is being finalised, with study expected to begin in autumn 2026. Learning will be supported by practical experience and development in the workplace.Training Outcome:Our intention is to develop the successful apprentice into a long-term member of our finance team. Following successful completion of AAT Level 3, we would expect to support progression to AAT Level 4 and, subject to performance and suitability, ultimately towards the ACCA professional qualification. The role would develop alongside their studies, with increasing responsibility and exposure to more advanced accounting work.Employer Description:Dransfield Properties is an award-winning property development and investment company based at Fox Valley in Stocksbridge, Sheffield. Established in 1992, we specialise in town centre regeneration and own and manage a portfolio of retail, leisure, office and residential developments across the UK. The apprentice will join an experienced finance team at our head office and gain exposure to the accounting and financial management of a varied property portfolio.Working Hours :Monday to Friday, 8.30am to 5.30pm, with a one-hour unpaid lunch break. Training and study time will take place within normal paid working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Willingness to learn....Read more...
Support the timely and accurate processing of accounts receivable, including the preparation and submission of sales invoices through customer portals where required
Help maintain accurate customer and supplier account records by completing routine reconciliations, investigating variances and escalating queries promptly
Support credit control and cash collection activity by monitoring customer accounts, following agreed finance processes and helping resolve billing or payment queries
Assist with supplier account administration, including supplier statement reconciliations and coordination with Procurement and other teams to resolve missing or disputed information
Assist with customer account administration, including customer statement reconciliations and coordination with sales
Processing of sales credits and reinvoices in coordination with customer service
Contribute to accurate and organised finance records by filing, updating trackers, processing routine transactions and supporting month-end deadlines as directed
Develop finance knowledge through the apprenticeship programme, applying college learning in the workplace and taking ownership of personal development
Work collaboratively with the Finance Team and wider business, maintaining confidentiality, good communication and compliance with Martek policies, procedures and HSEQ standards
Apply for this job!Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work. Student to complete an Intermediate Technical Certificate as an Accounts Assistant Level 2 apprentice. Training Outcome:Possible progression opportunities. Employer Description:For over 25 years, Martek Marine has delivered disruptive technology that keeps crews safe, optimises vessel performance, and supports sustainable operations for the marine and oil and gas industries. Serving as a trusted partner to the world’s leading maritime companies and high-integrity industries, our team provides expertise and support that goes far beyond simple equipment supply. Working Hours :Days and hours to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Process financial transactions accurately and efficiently, including invoices, income receipts, and payments.
Support the day-to-day operation of finance systems and processes, including cash handling, supplier set-ups, supplier statement reconciliations, and credit control activities.
Maintain accurate financial records, ensuring all documentation is complete, organised, and up to date.
Confidently use Microsoft Office applications and finance systems, including Excel and Word, to support finance operations.
Work flexibly to contribute to the effective and efficient delivery of Finance Team objectives.
Collaborate with colleagues across the central Finance Team to ensure month-end and year-end processes are completed accurately and within agreed deadlines.
Work to strict deadlines to support the timely production of accurate monthly and annual financial information.
Manage the finance inbox, responding professionally and promptly to routine queries from staff and academies across the Trust.
Develop and maintain positive working relationships with colleagues and stakeholders across the Trust.
Support compliance with financial procedures and controls in line with Trust policies and regulatory requirements.
Undertake and work towards the successful completion of a recognised finance qualification (e.g. AAT).
Training:Stamford Park Trust - Central Office. Located in Ashton Sixth Form College.Training Outcome:Following completion of the apprenticeship, the apprentice may progress into a Finance Officer position within the Trust. With further study, experience, and subject to organisational growth, there is potential for progression into a Finance Business Partner role.Employer Description:A Multi-Academy Trust based in and for young people in Tameside. Stamford Park Trust was established in February 2019 by Ashton Sixth Form College with the aim of improving the life chances of young people in Tameside. Ashton Sixth Form College has since been joined by Longdendale High School, Fairfield High School for Girls and Rayner Stephens High Schools.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Safeguarding,Health and Safety....Read more...
Job duties:
Processing purchase invoices and supplier payments
Raising purchase orders and checking supporting documentation
Assisting with income processing and reconciliations
Maintaining accurate financial records and filing systems
Supporting credit card and expense claim administration
Responding to finance queries from staff and suppliers
Assisting with month-end and year-end finance tasks
Using finance systems and spreadsheets to record and analyse data
Providing general administrative support to the Finance Team
Training:This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge. On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping, but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action.
If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you. You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn.
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills.
You must successfully complete the following:
Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC)
Principles of Costing (PCTN)
Business Environment (BESY)
Training Outcome:Potential to continue after the apprenticeship.Employer Description:Northern Schools Trust is a growing Multi-Academy Trust committed to providing exceptional education and life opportunities for young people. We foster a culture of high expectations, collaboration, inclusion, and continuous professional development, ensuring our staff are supported to grow, innovate, and make a real difference in our communities.Working Hours :8.15am - 4.15pm Monday - Thursday and 8.15am - 3.00pm Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Attention to detail,Problem solving skills,Number skills,Analytical skills....Read more...
Finance System & Sales Ledger Support:
Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance
Credit Control & Customer Service:
Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records
Financial Controls & Reporting:
Process income, reconcile records, prepare debtor reports, support stock takes, audits and monthly reconciliations, ensuring accuracy and compliance
Team & Compliance:
Provide administrative support, complete apprenticeship requirements, develop finance system skills, and ensure compliance with financial regulations, GDPR, health & safety, confidentiality and equality policies
Training:The successful candidate will undertake the Accounts/Finance Assistant Level 2 Apprenticeship leading to the AAT Level 2 Certificate in Accounting through Access Training Ltd, Gateshead.
Training will normally be provided on a day release basis. Subject to successful completion, satisfactory performance and organisational requirements, there may be an opportunity to progress onto the Level 3 Assistant Accountant Apprenticeship (AAT Level 3) and continue a career within the Finance Team. Training Outcome:The role provides an excellent opportunity to develop practical accounting, customer service and administration skills within a busy Finance Department and build a foundation for a future career in finance.Employer Description:The Age UK North Tyneside Group was established in 1972 and has grown to become one of the largest local voluntary organisations in the borough. We have over 350 staff and 20 volunteers providing a wide range of services for older people in North Tyneside.
Caring - we display kindness, empathy, and compassionEmpowering - we invest in people and build confidence Inclusive - we engage, involve, and collaborate to achieve moreBold - we welcome challenges with confidence Proactive - we inspire people to be well motivated, high performing, and flexible Diligent - we are responsible, open, honest, and truthfulRespectful - we always consider people’s feelings, rights, and wishes Working Hours :Monday to Friday 9am - 5pm with an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
FINANCIAL CONTROLLER
LONDON (HYBRID)
£65,000 – £75,000 + BENEFITS
THE OPPORTUNITY Get Recruited is partnering with a fast-growing business operating within the social commerce and ecommerce sector. The business works with established consumer brands, providing marketing, content, advertising and operational support across major online marketplaces.Following a period of significant growth, the company is looking to appoint its first Financial Controller to take ownership of the day-to-day finance function. Reporting directly to the founders, you will strengthen financial controls, improve reporting and provide the commercial insight needed to support the next stage of growth.This is an excellent opportunity for a qualified accountant who enjoys working in a fast-moving, entrepreneurial business and wants to take control of and build a finance function that’s all their own.THE FINANCIAL CONTROLLER ROLE
Taking ownership of the monthly management accounts, ensuring accurate and timely reporting
Producing clear financial analysis, commentary and performance reporting for the founders and senior leadership team
Leading the annual budgeting process and maintaining accurate rolling forecasts
Managing cash flow forecasting, working capital and short-term funding requirements
Developing reporting across revenue, client profitability, marketing expenditure and operating costs
Reviewing commercial agreements and ensuring revenue, commission and performance-related income are recognised correctly
Providing financial support and challenge when assessing new clients, campaigns and investment decisions
Establishing appropriate controls around client expenditure, supplier payments and approval processes
Overseeing accounts payable, accounts receivable, credit control, banking and payroll
Managing VAT returns, statutory accounts, corporation tax requirements and the annual audit
Working with external accountants, auditors, tax advisers and other professional partners
Improving finance systems, management information and reporting processes as the business grows
Recruiting, managing and developing additional finance team members when required
Supporting the founders with commercial modelling, strategic planning and ad hoc projects
THE PERSON
ACA, ACCA or CIMA qualified
Previous experience as a Financial Controller, Finance Manager or senior accountant within a fast-growing SME environment
Experience within a marketing agency, ecommerce, technology, media or other fast-paced service-led business would be advantageous
Strong management accounting, budgeting, forecasting and cash flow experience
Commercially minded, with the ability to understand client and campaign profitability
Comfortable working directly with founders and senior stakeholders
Able to introduce appropriate controls without creating unnecessary complexity
Confident improving systems and processes within an evolving business
Hands-on and willing to manage both senior-level reporting and day-to-day financial matters
Strong Excel and financial modelling skills
TO APPLY Please send your CV for the Finance Controller role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Commercial Account Handler – Newcastle – Up to £40k
A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.
This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.
Salary: Up to £40,000 Location: Newcastle Working pattern: Hybrid post probation
What you'll be doing
Managing a portfolio of commercial small business clients, focusing on retention, service and growth
Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience
Preparing and negotiating quotations and renewal terms with insurers and underwriters
Handling policy documentation, invoicing and credit control accurately and efficiently
Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions
Identifying opportunities and contributing to the wider success of the team
What they're looking for
Previous insurance experience - broking or account handling background preferred
Experience obtaining quotes and placing business with insurers
Strong organisational skills - comfortable managing multiple priorities simultaneously
Excellent attention to detail, particularly around documentation and compliance
A confident, professional communicator with clients and colleagues alike
Good negotiating skills and the ability to build lasting relationships
Why join them?
Recognised as one of the best large companies to work for in the UK
A genuinely unique ethos and culture - one that goes well beyond the bottom line
Discretionary annual bonus based on individual and company performance
Employer pension contribution of 5% - rising to 10% after 5 years
Life Assurance up to 4x salary and Group Income Protection up to 65% of salary
25 days holiday plus bank holidays - increasing with length of service
Fully funded professional qualifications and financial incentives for development
A supportive, inclusive environment where people genuinely thrive
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
JOB DESCRIPTION
The Euclid Chemical Company is seeking a customer-focused, detail-oriented professional to join our team as a Customer Service Representative. In this role, you will serve as a key point of contact for customers and sales personnel, ensuring orders are processed accurately and efficiently while delivering an exceptional customer experience.
Position Summary
The Customer Service Representative is responsible for providing outstanding service to customers and strong support to the sales team. This position manages the order fulfillment process from order entry through shipment and invoicing, ensuring all transactions are completed accurately, promptly, and in accordance with company procedures.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits included but are not limited to:
Medical, Dental and Vision coverage
Life Insurance, Disability, Parental Leave
401k with company match
Defined benefit pension plan
Generous vacation and holiday time
Employee Stock Purchase Plan
Life Insurance
Salary: $48,000 - $55,000 plus annual bonus based on a percentage of your salary (determined by education and experience)
Key Responsibilities:
Respond to customer inquiries and process incoming orders via phone and other communication channels.
Enter sales orders into SAP accurately and on the same day they are received.
Review orders to ensure all information is complete and correct prior to processing.
Provide timely and accurate information to customers, sales representatives, and management.
Coordinate shipments, including job site deliveries and shipments from multiple warehouse locations throughout the United States.
Ensure orders are shipped and invoiced accurately and on schedule.
Process customer complaints and return requests, including:
Preparing complaint documentation
Issuing return authorizations
Securing required approvals
Maintain documentation and records for approved exceptions and special requests.
Enter customer quotes as provided by sales representatives.
Process product returns and credits as required.
Collaborate effectively with internal departments including Credit, Accounting, Inventory Control, Traffic, and Purchasing.
Build and maintain positive working relationships with colleagues and cross-functional partners.
Support continuous process improvement initiatives.
Perform additional duties and responsibilities as assigned.
Qualifications:
Required
High school diploma, GED, or equivalent combination of education and experience.
Previous customer service experience.
Experience working effectively in a collaborative team environment.
Strong computer and data-entry skills.
Exceptional verbal and written communication skills.
Preferred
Customer service experience within a manufacturing environment.
SAP or other ERP/MRP system experience.
Experience managing order fulfillment, shipping coordination, or logistics-related activities.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
Join our 18-month finance apprenticeship programme and gain hands-on experience across two key areas of the finance team. Over the course of the programme, you'll rotate through Accounts Receivable and Accounts Payable, building a strong understanding of how finance supports the business. Accounts Receivable / Credit Control.
Support the management of customer accounts and help keep payments on track.
Follow up on outstanding invoices and build relationships with customers to resolve queries.
Work closely with operational teams to provide financial updates and insights.
Assist with cash allocation and account reconciliations.
Accounts Payable:
Process and code supplier invoices accurately and efficiently.
Reconcile supplier statements and investigate any discrepancies.
Support weekly and monthly payment runs.
Help maintain accurate financial records and ensure supplier queries are resolved promptly.
Throughout the programme, you'll develop practical finance skills, gain exposure to different areas of the business, and build confidence working with financial data, systems, and stakeholders. This is a great opportunity for someone looking to start their career in finance and gain experience in both Accounts Payable and Accounts Receivable.Training:Assistant Accountant Apprenticeship Level 3 - AAT
This Level 3 programme builds on the foundations for entry level talent to support growth within an Accountancy and Finance function.
Employees on this apprenticeship will ensure an Accountancy and Finance practice performs in the most effective way. It includes the AAT Level 3 Diploma in Accounting and provides the opportunity for them to support the business with essential skills and behaviours to drive results.
You will learn how to prepare financial statements for Sole Traders and Partnerships, the importance of management accounting information,and how to prepare VAT returns. You’ll develop the technical skills to start,or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you will need to study the following four units:
Financial Accounting; Preparing Financial Statements (FAPS).
Management Accounting Techniques (MATS).
Tax Processes for Business (TPFB).
Business Awareness (BUAW).
Training Outcome:
On successful completion of the apprenticeship, you may be offered a permanent role in one of the finance teams.
You’ll also have the opportunity to continue your studying towards a higher qualification (such as CIMA, ACCA or ACA).
Employer Description:Nineteen is a dynamic and rapidly expanding trade show organiser based in the centre of Wimbledon. We unite tens of thousands of people at our amazing shows, inspiring our people and communities to grow across meaningful sectors including security, cyber, fire, safety, emergency response, retail, manufacturing, construction, heating and plumbing and design. Backed by Phoenix Equity Partners, we are a successful team on an exciting journey of growth to become a leading organiser globally. We value our people and search for new Nineteeners who reflect our values of being kind to others, working in an agile way to reflect the fast pace at which our business operates, being driven to succeed, and knowing that the more inclusive we are, the better we are. We are a business about people; we just happen to do great events. As we continue to grow, we’re looking for an ambitious and detail-oriented Finance Apprentice to join our team and gain hands-on experience across the finance function.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Your weekly tasks could include:
To undertake a range of business support tasks such as managing your own emails, copying, scanning, faxing, archiving, posting, answering the telephone and taking messages.
Input data accurately both manually and electronically on multiple systems, including extracting basic information within set parameters, checking the correct information is provided and chasing missing data.
To produce basic performance management reports.
Carry out basic audit and quality control of data input.
Copy typing from notes, including completing standardised templates.
To have an excellent understanding of your specific service from training provided in each area of our practices.
Provide support to deal with a wide range of customer enquiries, ensuring a friendly and responsive service to telephone enquiries, email and visitors, e.g. answering routine queries, signposting and taking messages where appropriate.
To carry out routine basic invoicing, creating purchase orders, handling of credit cards to include making ad hoc purchases as requested.
Provide telephone cover and assistance for other teams as required.
To input, complete and update both manual and electronic standard format data, checking the correct information is provided and chasing missing data.
Produce standard reports and presentations.
The population and creation of basic spreadsheets.
Take basic notes at meetings for purposes within your own team.
To provide basic facilities management – setting up rooms for meetings, ensuring the required equipment and resources are available and assisting attendees.
Undertake the coordination of public information and literature, ensuring stock levels are maintained and in date.
Perform diary management functions for officers in the authority, including arranging and re-arranging meetings, room booking and organising refreshments.
Training:Training will be provided to achieve the following qualifications:
Level 3 Business Administrator Apprenticeship Standard.
Training will take place weekly, on a day release basis, at Darlington Borough Council Learning & Skills training centre (DL1 5AJ). Here you will develop the knowledge, skills and behaviours to ensure these exceed the minimum requirements for the Business Administrator Level 3 apprenticeship standards. Training Outcome:Learners could progress to:
Level 3 Team Leader Apprenticeship.
Full-time employment upon completion of apprenticeship.
Employer Description:Darlington Borough Council is a local authority in the NE East of England that serves the people of the Darlington Borough. Your reward for working at the Council goes beyond the salary you receive. In addition to pay, we are committed to offering a wide range of benefits. Such as: 31 days Annual Leave plus Bank Holidays, with option to purchase Additional Annual Leave (pro rata), Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions, Flexi-time scheme Enhanced Maternity/Paternity and Adoption Leave payments, Green Car leasing scheme, Cycle to Work scheme in partnership with Halfords, Access to free Physiotherapy sessions, Access to free and confidential counselling, Reduced cost membership to the Council’s leisure centre Fit for Life Package , Season ticket car parking permits or subsidised Town Centre parking permits subject to conditions, Access to Childcare Vouchers scheme subject to conditions, Access to a wide range of training Discounted Arriva Bus Travel Pass.Working Hours :Monday to Friday (Core hours 08.30 – 17.00).
Flexi-time available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Follow instructions,Maintain confidentiality....Read more...
Administration & Office Support
Managing emails and responding to customer and supplier enquiries.
Maintaining electronic and paper filing systems.
Processing incoming and outgoing correspondence.
Scheduling meetings and preparing meeting notes.
Updating company databases and CRM systems.
Preparing reports, presentations, and business documents.
Import & Logistics Administration
Assisting with the preparation of import documentation.
Tracking international shipments and updating customers on delivery status.
Liaising with freight forwarders, shipping agents, and courier companies.
Monitoring delivery schedules and resolving shipment queries.
Maintaining records of import orders and stock movements.
Supporting customs clearance processes by collating required paperwork.
Customer Service
Acting as a first point of contact for customers via phone and email.
Processing customer orders and enquiries.
Providing updates on delivery times and stock availability.
Handling customer complaints and escalating issues when required.
Building positive relationships with customers and suppliers.
Purchasing & Supplier Support
Raising purchase orders and processing invoices.
Maintaining supplier records and contact details.
Supporting the procurement team with order tracking.
Assisting with supplier performance monitoring.
Obtaining quotations from suppliers and comparing costs.
Finance & Data Management
Inputting financial data into business systems.
Processing invoices and matching purchase orders.
Supporting credit control activities.
Maintaining accurate records and spreadsheets.
Producing reports on sales, imports, and operational performance.
Compliance & Quality Assurance
Ensuring import documentation is accurate and compliant.
Maintaining records required for customs and regulatory purposes.
Supporting audits and compliance checks.
Following company procedures relating to data protection and confidentiality.
Assisting with health and safety administration.
Skills Developed
Communication with international customers and suppliers.
Organisation and time management.
IT and business software proficiency.
Attention to detail and accuracy.
Problem solving and customer service.
Understanding of international trade and import processes.
Teamwork and professional workplace behaviours.
Training:During your apprenticeship, you will be asked to attend college training days for 6 sessions, to support your development and knowledge, between these sessions a specialist assessor will visit you every month at work, to help and support you. Training Outcome:Full time role within the businessEmployer Description:We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK. Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies. We focus on quality products, reliable service and developing long-term relationships with our customers.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
