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Apprentice ICT Technician
Respond to and prioritise routine and emergency ICT requests across the MAT as required or directed. Any issues that cannot be resolved in a timely manner will need to be escalated to the 1st, 2nd or 3rd line ICT support technicians. Rectify where possible any damage to the rooms. Check for health and safety issues and report any potentially dangerous situations. Work in compliance with the Codes of Conduct, Regulations and policies of the Local Authority and its commitment to equal opportunities. Ensure that output and quality of work is of a high standard and complies with current legislation / standards. Use the On-line ticket system for issues that have been logged by schools within the MAT and to update the call status of jobs, including any interim work that has been completed on a job. To assist in the maintenance of the IT Inventory that is accurate and up to date, including details of the location of all equipment, especially in the event of equipment being moved or end of life. To assist in any development work at any school in the MAT. Liaise with outside organisations with regard to logging service and support calls. Meet with your line manager to discuss any outstanding tickets and to plan for the short term. Check that all IT equipment is clean and fit for use. Ensure that any relevant filters are cleaned. (Ensuring that H&S procedures are followed, and ensuring you understand the implications of the Working at Heights Legislation). To work with end users to ensure that software is configured correctly for use with external peripherals and dongles. Ensure phones are working, escalating where required. Ensure wireless is functional, escalating issues where required, including configuration. Connect, maintain, repair, upgrade and check PCs and peripherals for normal operation. Perform routine maintenance tasks. This may include installing basic software packages and setting common options. Trouble-shooting system problems and escalate where appropriate. Maintenance and Administration of cloud services. Deploy packages that have been centrally created. Perform routine tasks to maintain user accounts and permissions, including implementing disk space and printer quota policies. Assist with the changing of network passwords. Ensure that all synchronisation is happening correctly, including with Unify and Google. Ensure that all server updates are applied, both Microsoft and RM patches were appropriate. Ensure that user disk quotas are applied according to MAT policy Ensure that you are conversant with H&S as it applies to employees in the workspace. Follow relevant H&S procedures and raise awareness among staff, pupils and other users. Ensure that all rooms have up-to-date fire evacuation documentation. If these are missing, you need to inform the relevant senior staff in that establishment. Advise all staff, where appropriate, of any issues that may affect the functioning of computers in a room. Advise site staff of any contraventions of Portable Appliance Testing that may be noticed while around the school. Undertake any H&S training as advised by your line managers to ensure that you are fully up-to-date with any recent legislation. Ensure that any ladders that are used are on the school’s ladder register. Raise awareness to school leaders and line managers about any H&S concerns. Follow routine maintenance procedures. Note risks to ICT systems and report to line manager. Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard: You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills. Your training will include gaining a Level 3 IT qualification. Training Outcome:Potential full-time position for the right candidate.Employer Description:Vision The Midsomer Norton Schools’ Partnership (MNSP) was established in 2009, as a result of the successful merger between Norton Hill and Somervale Schools, both situated in Midsomer Norton in Bath & North East Somerset. Our vision is simple: we strive to ensure all children can attend a good or better school, regardless of their socio-economic background or postcode. We believe that this can be achieved through well-planned, meaningful collaboration between schools and relentless high expectations in everything we do. Over the past few years the Trust has grown significantly to include several new schools, thereby expanding its reach and impact both locally and beyond. This collaborative effort has empowered us to provide exceptional educational opportunities for children in communities across Bristol, South Gloucestershire, Bath & North East Somerset, Wiltshire, North Somerset and Somerset. As a highly successful Trust with an enviable track record of excellence, we remain resolute to expanding our reach and transforming life chances for more young people in the South West of England. In July 2023, Ofsted validated our successes. Our MATSE report can be viewed here Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Patience ....Read more...
IT Apprentice
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Aims and Purpose of the Post: To ensure the smooth operation of the College’s IT networks To provide a high quality support service to Teaching and Support Staff, Students and other users of the College’s IT networks To provide support and ticket management via the IT helpdesk ticketing system The installation and maintenance of a range of software and hardware The identification of requirements for the continued development of the IT systems Perform assigned duties and tasks associated with information security and the related policies Represent IT Services in a positive manner across the college Specific Responsibilities Using the helpdesk system provide support to all users, resolving issues quickly and efficiently. Identifying recurring issues, and their long term solution Install, maintain and configure IT Hardware, including PC’s, Servers, Thin Clients, Classroom IT equipment, networking devices, IP telephones and printers To install and maintain a range of software for use by staff, students and other College clients Install and test new software as directed Configure and test application and operating system deployments using the College’s management tools To undertake proactive maintenance and monitoring across the IT estate and networks Proactively identify opportunities and methods to simplify and/or automate processes Manage incoming helpdesk requests, assign priorities, and ensure SLA’s are met Escalate issues to the Senior IT Services Technician and/or Network Development & Services manager Communicate confidently and effectively with users at all levels To identify and report recurring network/software issues/trends to the Network Services and Development Manager To report potential and actual breaches of information security to the Network Services & Development Manager To ensure that the documentation relating to IT in the College is maintained in good order To customise standard software to meet specific internal requirements To assist in the maintenance and sustainable development of resources and commercial activities To attend both day and evening meetings, courses, etc. considered to be of benefit to the College and the individual To promote and adhere to the College’s Safeguarding Policies and Procedures To promote and adhere to the College’s Health & Safety Policies and Procedures To manage student conduct in accordance with College policies Promote the welfare of young people and vulnerable groups in all aspects of College life and to ensure safeguarding arrangements are adhered to at all times The active promotion of and commitment to best practice in equality, diversity & inclusion Contribute and demonstrate fully and at all times the positive promotion and role modelling of the College core values, generic competencies and professional behaviours expected of all staff employed by Moulton College Undertake any other duties as required by the Principal and as may be reasonably expected commensurate with the post. This may include either the temporary or permanent re-deployment to an equivalent grade of post within the organisation To manage student conduct in accordance with College policies Training:On the apprentices successful completion of the End-Point Assessment (EPA), the apprentice will receive the following: Level 3 Information Communication Technician Apprenticeship Certification This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration. The classroom training for the Information Communication Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer. When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills Trainer/Mentor. We advise a bi-monthly approach to each module.Full days will be required on the training weeks and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (max 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.Training Outcome: Potential progression into a full-time role upon the completion of the apprenticeship Employer Description:We are a specialist land-based college with more than one hundred years' experience in training young people and adults in skills associated with the natural, built and recreational environment. We are committed to working closely with employers to ensure that the curriculum we deliver is relevant to their current and future needs. Whether you are a school leaver, returning to college after a break, looking for professional development or wanting to combine study with work, you'll find the perfect course at Moulton. We hope that you discover what makes Moulton so special by exploring our website but please get in touch if you have any questions about the College.Working Hours :Monday - Friday between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Early Years Educator Apprentice - Level 3 Worle Weston-Super-Mare
Little Adventures Worle Weston-Super-Mare are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at Little Adventures St. Philips, Bristol nursery.Duties: You will work as part of a team planning, monitoring and evaluating activities for children from birth to approximately five years of age You will be responsible for the care and education of the children in the room within a key person structure Support in ensuring the environment is stimulating and appropriate including layout, display of resources, displays and equal opportunities Assist with the daily, weekly and monthly checks around the nursery Ensuring the safeguarding and welfare of the children in the room at all times is essential You will work to the Early Years Foundation Stage (EYFS) Statutory Framework To support qualified staff with daily routines in the nursery To learn the skills of a nursery nurse, (on the job), working practically as part of the team To learn how to provide high quality childcare to our children Understand the importance of keeping everyone safe and the part you play To never be left unsupervised with the children To gain a good understanding of child development and how this is important when caring for children To contribute/complete children’s observations and records where required About you: You should have a strong interest in working with children to help them develop and grow You should show the dedication to be able to complete the apprenticeship You need to have at least a C Grade in GCSE maths or English or be willing to complete your functional skills alongside your apprenticeship You should demonstrate a good work ethic and be able to communicate effectively with the people around you, making sure that you treat both other staff and children with respect and care at all times Future prospects On completion of your level 3 apprenticeship (12-15 months), there may be opportunities to be promoted to a full time Early Years Practitioner and we will work with you to create a continuous development plan and learning pathway to reach your future career goals within the Early Years sector. Little Adventures is committed to Safer Recruitment, therefore this role is subject to an Enhanced DBS check and at least 2 satisfactory references. Job Types: Full-time, Permanent, ApprenticeshipBenefits: Additional leave Bereavement leave Company events Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Sick pay Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes: Knowledge, Skills and Behaviours Level 3 Diploma for the Early Years Educator Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid Level 2 Functional Skills in maths and English (if required) This will be delivered by your dedicated training provider, Realise.Training Outcome:On completion of your level 3 apprenticeship (12-15 months), there may be opportunities to be promoted to a full time Early Years Practitioner and we will work with you to create a continuous development plan and learning pathway to reach your future career goals within the Early Years sector.Employer Description:Located conveniently just off the high street in Worle, Little Adventures Nursery offers a premium nursery putting care and nurture at the heart of everything they do. Featuring a state of the art baby room and toddler and preschool room, they also have highly trained staff that put each and every child at the heart of what they do. If you like the inside, wait until you see what they're planning for the outside.They use a specialist app to connect you to your child's day at nursery. From nappy changes and food eaten to regular observations that give you live updates on how your child is progressing against the EYFS framework. Oh, and they also let you see the fun they've been having each day through news feed posts with pictures.Working Hours :40 hours a week - Monday to Friday (shifts agreed at offer stage).Skills: Analytical Skills,Attention to detail,caring,Communication Skills,Creative,Customer care skills,Initiative,IT skills,Logical,Maths and English,Non judgemental,Organisation skills,Patience,Presentation skills,Team working ....Read more...
Full-stack Developer/Engineer
Exceptional opportunity for an experienced Full Stack Developer to join a groundbreaking AI-powered video technology company revolutionising how we capture and experience live events. The future of media is multi perspective, interactive, and AI-driven. London's tech sector is at the forefront of this transformation, where innovative start ups are redefining storytelling through cutting-edge video technology and artificial intelligence. This Senior Full Stack Developer position offers the rare chance to shape the technical architecture of a platform that's changing how millions experience concerts, festivals, sports, and live events worldwide. About the Company This award winning London based technology company is pioneering multi-view video innovation, backed by recognition from Nasdaq, the European Innovation Council, and Innovate UK. Their AI-powered platform enables audiences to explore events from multiple camera angles simultaneously, creating personalised viewing experiences that blend entertainment with intelligent media delivery. Operating at the intersection of video streaming, artificial intelligence, and cloud infrastructure, they're scaling globally across media, events, and brand activations. The Opportunity As Senior Full Stack Developer, you'll serve as a technical leader within the product and engineering team, working directly alongside the CTO, product owner, and founders. This hands-on leadership role combines active development with technical mentorship, architectural decision-making, and Agile process ownership. You'll be the primary technical escalation point whilst remaining deeply involved in building scalable, secure solutions that power next-generation video experiences. Based in London with hybrid flexibility, this role offers genuine influence over both technology choices and engineering culture. Here's what you'll be doing:Lead full stack development across front-end and back-end systems, translating product vision into robust technical implementationsCollaborate directly with the CTO to architect scalable solutions and define the technical roadmap supporting long-term growthDrive Agile ceremonies and sprint delivery, working closely with the product owner to prioritise features and maintain development velocityAct as the main technical escalation resource, troubleshooting complex issues whilst maintaining high code quality standards through reviews and mentorshipDesign and optimise APIs, microservices architectures, and cloud infrastructure for performance, security, and scalabilitySupport CI/CD pipelines, deployment processes, and DevOps responsibilities including containerised environments and monitoring systemsMentor junior developers, introducing best practices and modern development workflows including AI-assisted coding toolsCollaborate with AI and R&D teams to integrate emerging technologies in video processing, data systems, and cloud platformsMaintain cyber security standards, implementing secure code practices, encryption protocols, and access management controlsHere are the skills you'll need:5+ years professional experience as a Full Stack Developer, preferably within start-up or scale-up environments where agility and ownership are essentialProven technical leadership experience, whether mentoring developers, leading projects, or driving architectural decisionsExpert proficiency in JavaScript/TypeScript with modern frameworks such as React, Next.js, or Vue for building responsive front-end experiencesStrong back-end capabilities with Node.js and Express, plus experience in at least one of C#, Java, or Python for diverse system requirementsDemonstrated experience designing scalable RESTful APIs, microservices architectures, and both SQL and NoSQL database solutionsSolid understanding of cyber security principles including secure coding practices, encryption, authentication, and access managementHands-on experience with cloud platforms (AWS, GCP, or Azure) and containerisation technologies including Docker and KubernetesFamiliarity with CI/CD tools, infrastructure as code, performance monitoring, and modern DevOps practicesStrong communication skills enabling effective collaboration with technical teams and non-technical stakeholders alikeBonus: experience with video streaming technologies, WebRTC, or AI/ML integration workflowsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship may be available for exceptional candidates. Key perks and benefits:Competitive salary package between £45,000-£55,000 reflecting your experience and the mid-level market rate for Full Stack Developer roles in LondonShare options available following successful completion of probationary period, giving you genuine ownership in the company's successFlexible hybrid working arrangements with options for remote work or London office collaboration based on your preferencesDirect collaboration with C-level executives and exposure to strategic decision-making in a scaling technology businessProfessional development opportunities to expand your skills in AI, video technology, and cloud architectureCreative, mission-driven culture that values innovation, curiosity, and collaborative problem-solvingWhy Build Your Career in AI and Video Technology? The convergence of artificial intelligence and video technology represents one of the fastest-growing sectors in the UK tech industry. Full Stack Developer professionals with experience in cloud platforms, real-time data processing, and scalable architectures are in exceptional demand as companies race to deliver next-generation media experiences. This sector offers continuous learning opportunities, exposure to cutting-edge technologies, and the chance to work on products that millions of people will use. For developers seeking meaningful impact alongside technical challenge, AI-powered media platforms provide the perfect career accelerator in London's thriving tech ecosystem. This exciting Senior Full Stack Developer opportunity in London is brought to you by The Opportunity Hub UK – connecting ambitious tech professionals with career-defining roles in innovation-led companies. ....Read more...
Child Protection Social Workers
We are looking for a Qualified Social Worker for this organisation’s Child Protection service. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach. This team has flexible and creative ways of working. About you The successful candidate will have experience within frontline teams post qualification and whilst having an up-to-date understanding of relevant legislation. What's on offer? £33,708 - £37,399 (Grade 8) dependent on experience £38,653 - £44,096 (Grade 9) dependent on experience 29 days of annual leave plus public holidays Salary sacrifice Retention payments Health & Wellbeing packages Relocation package Access to various discounts Flexible working Pension scheme - 16.4% employer contribution Excellent Training & development opportunities Hours: Full time / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...
Mgr/Engineering & Maint
JOB DESCRIPTION As our Manager of Engineering and Maintenance you are responsible to manage and coordinate the activities of mechanics, installers, and repairers by helping to install, maintain, and repair equipment, manage workers in maintenance, manage the parts replacement process, and manage the repair of industrial machinery, as well as both electrical and electronic equipment. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Responsibilities/Expectations: Responsible for all aspects of management for the department including safety/health/environmental, quality, cost, and culture Ensure smooth operation of all equipment, machinery, and systems within the plant Support plant metric attainment and goal achievement through effective management of Maintenance/Engineering department: process engineering, maintenance mechanics, maintenance planning/scheduling, and maintenance storeroom groups in the department Direct reports include a maintenance supervisor, a night shift assistant supervisor, a maintenance planner/scheduler/storeroom supervisor, 2 Filling process engineers, and 2 milling process engineers Indirect reports include storeroom associate, buyer, and 20 mechanics In coordination with EHS Manager lead plant PSM compliance Lead capex planning and budgeting for the plant Small capex project management - on-time, on-budget, and achieve project results Interface with corporate engineering to facilitate completion of large capex projects Full participation in plant continuous improvement tier meetings Communicate with other departments in the plant on maintenance planning Oversight of facility maintenance and contracts supporting the site Lead training and career development of all department associates Keep abreast of industry trends and best practices in maintenance and engineering Comply with all regulatory requirements federal, state, and local QUALIFICATIONS: KNOWLEDGE Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Skills Coordination - Adjusting actions in relation to others' actions. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Instructing - Teaching others how to do something. Negotiation - Bringing others together and trying to reconcile differences. Time Management - Managing one's own time and the time of others. Operations Analysis - Analyzing needs and product requirements to create a design. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Child Protection Social Worker
We are looking for a Qualified Social Worker for this organisation’s Child Protection service. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach. This team has flexible and creative ways of working. About you The successful candidate will have experience within frontline teams post qualification and whilst having an up-to-date understanding of relevant legislation. What's on offer? £36,648 - £40,221 (Grade 7) dependent on experience £40,221 - £44,428 (Grade 8) dependent on experience Salary sacrifice Retention payments Health & Wellbeing packages Relocation package Access to various discounts Flexible working Free parking Local Authority Pension scheme Excellent Training & development opportunities Hours: Full time / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...
Locality Social Worker
We are looking for a Qualified Social Worker for this organisation’s Locality service. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach. This team has flexible and creative ways of working. This includes: Duty & Assessment, Child Protection, Child in Need and Children in Care cases. About you The successful candidate will have experience within frontline teams post qualification and whilst having an up-to-date understanding of relevant legislation. What's on offer? £39,862 - £45,091 (Grade 7) dependent on experience Salary sacrifice Retention payments Health & Wellbeing packages Relocation package Access to various discounts Flexible working Free parking Local Authority Pension scheme Excellent Training & development opportunities Hours: Full time / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...
Recovery worker
The recovery support worker will be part of a team providing effective, responsive, high-quality, resident focussed support services to address the presenting needs of our Residents. You will be responsible for leading and coordinating the support for allocated clients by providing practical and personal support to residents in a way that is approachable, engaging, empathetic and flexible. You will be responsible for formulating comprehensive needs assessments and risk assessments resulting in an agreed support plan, you will need to be resilient, innovative, creative and have a commitment to working collaboratively within a harm minimisation and strengths/recovery framework. Ø Provide high-quality support, care and advice to our residents that focuses on their strengths and goals and is delivered in a way that suits them, within a framework of active engagement, positive risk taking and person-centred support planning. Ensuring that support plans are SMART and evidence progress for the resident, including regular review and monitoring ensuring that actions and tasks are carried out as agreed Ø To carry out comprehensive needs assessments in conjunction with other team members with prospective residents. Following the interview, this will involve comprehensive documentation and contribute to referral decisions Ø To assess factors which could impact on the safety of residents or others, and to develop high quality and comprehensive risk management plan with the resident and any other services involved in delivering relevant support to an individual. Following this, you will monitor and review risk plans in line with policy guidelines and procedural timescales and in response to changing levels of risk Ø To identify and work with a range of agencies to ensure all residents have access to relevant services including both statutory and non-statutory support and community resources. Ø Working in partnership with residents and others involved in their support, to translate needs assessments into support and action plans which are person centred, outcome focussed, and able to demonstrate clear and appropriate goals and actions in order to enable residents to realize their aspirations. This includes acting as a central coordination point for external support services and to increase or taper support in line with presenting need. Ø To accompany clients to appointments with other services where appropriate or liaise with a Support Assistant to ensure that the resident is supported appropriately Ø To support and encourage clients to undertake housekeeping and cleaning duties as necessary to maintain a clean and safe physical environment. Ø To complete onward referrals to identified move-on accommodation to and support residents to prepare effectively for move on to complete detailed and thorough sign-ups to ensure that new residents understand the rights and responsibilities of both themselves and of under their tenure agreements and to assist with all areas of their move in to ensure new residents are made to feel comfortable and are given information concerning their tenure agreement, the local area and other services. To be flexible, to share skills and knowledge and support colleagues by participating in team meetings and being fully prepared to share and discuss ideas and offer solutions. To assist with the development and implementation of opportunities for individuals and groups of clients to help them build and engage in their community Ø To assist the Complex Needs Coordinator in developing and implementing opportunities for individuals and groups of clients to help them build and engage in their community Ø To assist the Complex Needs Coordinator in developing and implementing resident involvement opportunities Ø To deal with the immediate support needs of all residents as appropriate including providing crisis intervention where necessary. Supporting colleagues to diffuse difficult or dangerous situations and to summon outside assistance when necessary. Ø To challenge disruptive or unacceptable behaviour in a sympathetic and assertive way, balancing the needs of the individual with responsibilities for the safety of the service Ø Accurately record all relevant contact with residents using the appropriate processes on the InForm Data base Ø To take personal responsibility for feeding back to colleagues/managers any information or comments that would contribute to ensuring the service is relevant and responsive. Ø Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development. Ø To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients. Ø To attend shift handover meetings, weekly Team Meetings, team review days and other meetings as agreed with the Unit. To chair and take minutes of meetings, as requested. Ø To take personal responsibility for a professional approach that enhances the reputation of the service at the project both internally and externally. Ø To carry out premises inspections, and health and safety inspections and tests, ensuring prompt and accurate record keeping and appropriate follow up of issues. ....Read more...
Lead Adult Care Worker Apprenticeship
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference. Role Breakdown: Reports to: Registered Manager Area of responsibility: A designated geographical area within the Bluebird Care service coverage Team management: Direct supervision of Care Assistants Collaboration: Works closely with the Bluebird Care Coordinator and other supervisors Key Responsibilities Include: Customer Care Management: Conduct pre-service assessments with the customers and their representatives Create and maintain individually tailored care and support plans Carry out risk assessments and implement risk control measures Provide clear information to customers about services and complaint procedures Maintain confidentiality and security of customer information Staff Management & Support: Provide guidance and information to care assistants on delivering care safely Work with coordinators to match care assistants appropriately to customers Support, supervise and assist with training of care assistants Participate in out-of-hours emergency on-call rota Cover calls directly or indirectly during care assistant absences Manage staff changeovers and briefings for live-in care assignments Quality Improvement & Compliance: Investigate quality-related matters and implement improvements Monitor care assistant performance through quality reviews at customers’ homes Ensure compliance with Bluebird Care policies and procedures Record, report and act upon accidents ad incidents Ensure care delivery meets regulatory requirements and Mental Capacity Act 2005 legislation Work collaboratively with customers, families, health/social care professionals Lead staff and customer meetings Lead and participate in training activities, appraisals and development meetings Work flexibly to meet business needs Day-to-day Contact Within the Organisation: The Supervisor has regular contact with: Registered Manager (direct reporting line) Bluebird Cre Coordinator (for scheduling and staff matching) Care Assistants (direct supervision and support) Customers and their families/representatives (service delivery oversight) External health and social care professionals (multidisciplinary working) This is a hands-on operational role requiring flexibility, leadership capability, and a commitment to maintaining the highest standards of domiciliary care while supporting and developing the care team.Training:Lead Adult Care Worker Level 3.Training Outcome:At Bluebird Care we are committed to developing our people and creating genuine career opportunities. As a Gold Standards Framework accredited service and Regional Winners and National Finalists in the Great British Care Awards 2024/2025 for Employer of the Year, we invest significantly in our team’s professional growth. As a Supervisor, you’ll receive comprehensive support for your career growth: Relevant Social Care Qualification - Support to achieve or enhance your qualifications, with access to training and development resources. Management Institute qualifications at Level 5 and beyond (typically worth £1,000 - £2,500). Specialist Clinical Training - Development in complex clinical care, end-of-life-care, and other specialist areas. Ongoing Training Programme - Regular training covering clinical skills, regulatory compliance, and leadership development. Structured 1-1 Support - Regular appraisals and development meetings focused on your career goals. Financial Recognition for Excellence. All Supervisors are enrolled in our Performance Incentive Plan, which provides quarterly bonus payments based on your performance across two key areas: Personal Compliance - Your adherence to our high standards in areas such as medication management, care planning, safeguarding, health and safety and CQC readiness Operational Excellence - Your effectiveness in service delivery, team leadership, problem-solving, and support business growth Your Complete Package: Competitive base salary with guaranteed hours Quarterly performance bonuses Funded qualifications and training Clear career pathways Award winning employer - recognised nationally for excellence Supportive environment - with experienced managers committed to your development Our Investment in You: We don’t just talk about career development, we actively support it through funded qualifications, mentorship from experience Registered Manager, and direct involvement in our award-winning services. Our Commitment: At Bluebird Care, your success is our success. We are committed to building careers and creating opportunities for professional growth. The combination of structured development, financial recognition, and clear progression pathways makes this Supervisor role an excellent foundation for a rewarding career in care management. Career Development: Candidates holding a Level 3 qualification will be supported to enrol on a Level 4 Diploma in Health and Social Care to further develop their leadership and management capabilities.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :Monday - Friday, 8.30am - 5.00pm Participation on out-of-hours service pro-rata This includes 6-hours off-the-job training time (e.g. online classes, shadowing, coursework).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Respectful,Innovative,Strong problem-solver,Adaptable to change,Motivation,Fun and Passionate,Positive, Enthusiastic,Confidentiality,Leadership,Honest ....Read more...
Business Administration Apprentice - The Manor Residential Home Ltd
Your daily tasks will be varied and engaging, including: Operational Support: Managing the telephone system, handling enquiries regarding long-term and respite care, and monitoring office supplies Compliance and HR: Assisting with staff inductions, managing online training, and ensuring resident files are kept up to date in strict accordance with CQC requirements Enrichment Support: Working with our activities coordinator to promote varied outings and assisting the kitchen team with menu printing Technical Growth: Utilising Microsoft Office products, the latest care-related technology, and effective use of AI to streamline administrative processes General Admin Support: Assisting staff in various departments with admin duties from printing documents, designing forms, ordering, booking equipment servicing, etc. Why Choose Us? At The Manor, we pride ourselves on a "sincere caring attitude" and a stable, friendly team culture. As an apprentice, you won't be working in isolation. You will be mentored by experienced senior staff in a supportive environment where your contributions directly impact the lives of our residents. At The Manor you will have the opportunity to use of the latest technology, including AI, within a care setting. Your Role and Impact: As our first point of contact, you will greet family members and professionals, ensuring our highly regarded reputation is reflected in every interaction. Your responsibilities will span the heart of our operations, from managing resident documentation and HR records to supporting our varied activities programme and outings. What We Are Looking For: We are seeking a candidate with a compassionate and respectful nature who is eager to work within an elderly care environment. You should possess strong literacy and numeracy.Training:Business Administrator Level 3 Apprenticeship Standard: You will be required to attend the City Hub campus one Monday each month to join the other apprentices During this session, you will receive work to complete over the month, which will then be marked with feedback provided You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams Training Outcome:Future Career Progression & Commitment: At The Manor, we do not view an apprenticeship as a temporary role, but as the foundation of a long-term professional partnership within our longstanding and stable team culture. 1 - Permanent Position and Long-Term Stability: Upon the successful completion of the apprenticeship and the attainment of a nationally recognised Administrative Qualification, the candidate will be offered a permanent position within the home. This provides the security of working within a highly regarded, Band 5 rated facility that has maintained a consistent reputation for excellence for nearly two decades. 2 - Performance-Based Pay Reviews: We believe in rewarding the commitment and sincere attitude that define our staff. Consequently, a formal pay review will be conducted at the end of the apprenticeship. This review will be directly dependent on performance, reflecting the apprentice’s growth in managing front-of-house duties, CQC-compliant documentation, and the effective use of AI and care technology.Employer Description:Please input your company description alongside your website link. The Manor Residential Home is a premier care facility dedicated to providing a high-standard living environment for individuals aged 65 and over. With over 17 years of experience specializing exclusively in elderly care, the home has built a formidable reputation as a trusted provider of long-term, short-term, and respite services. This depth of experience allows the facility to understand the nuanced needs of its residents, ensuring that every individual receives the dignity, respect, and specialized attention they deserve. At the heart of The Manor’s success is its dedicated team. The home is staffed by experienced senior practitioners and care professionals who are characterized by their "sincere caring attitude." Unlike many facilities that face high turnover, The Manor prides itself on its longstanding staff members. This continuity of care is vital in the residential sector, as it allows for the development of deep, meaningful relationships between caregivers and residents, fostering a sense of family and security that is essential for emotional well-being. The quality of the home is validated by rigorous external standards. Fully registered with the Care Quality Commission (CQC) for 27 beds, The Manor consistently receives highly complimentary reports from regulators. Furthermore, it is recognized as a Band 5 Care Home by the Nottingham County Council, a designation that signifies a superior level of service and management within the region. These accolades serve as a testament to the home's commitment to safety, effectiveness, and excellence in clinical and social care. The Manor’s physical environment is designed to balance professional medical support with a "home-from-home" feel. For those with physical disabilities, the facility offers full assistance and is equipped with specialist equipment to ensure mobility and comfort. However, the home also encourages personalization; residents are welcome to bring their own furniture to decorate their rooms, helping them transition into their new environment with familiar comforts. Practical amenities, such as on-site parking and established medical cover provided by local GPs, ensure that both logistical and healthcare needs are met seamlessly. Beyond clinical care, The Manor focuses heavily on the quality of life. The home is renowned for its excellent culinary standards, providing high-quality, nutritious food that residents genuinely enjoy. A vibrant social atmosphere is maintained through a varied activities program and regular outings, which keep residents engaged with the community and mentally stimulated. Whether someone is staying for a few weeks of respite or making The Manor their permanent home, the focus remains on holistic wellness—combining physical safety with social fulfillment and emotional support. In a landscape where care options are numerous, The Manor Residential Home distinguishes itself through its specialized history, its highly regarded reputation, and a compassionate, person-centered approach to aging. Working Hours :Monday - Friday 6-hours each day with 30-minute break. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Finance Manager
A leading brand experience agency is looking for an experienced Finance & Operations Manager to join the team. Our values guide everything we do: putting people first, striving for execution excellence, attracting top talent, working with agility, and taking ownership.Summary of Role We are seeking an experienced, organised, and proactive Finance & Operations Manager to support the CEO and wider team. In this role, you will oversee the agency’s financial health and operational efficiency, ensuring smooth, scalable processes across all departments. You will work alongside a dedicated and dynamic events team delivering projects across the UK, US, and international markets. Your work will directly enable the delivery of world-class live, digital, and hybrid experiences by providing financial oversight and operational guidance to support business growth and high-quality project delivery.Package Annual salary: £45,000 – £60,000 Hybrid working: 3 days per week in the office (London), 2 days work from home Annual leave: 25 days + bank holidays + day off on your birthday Pension: salary sacrifice with flexible contributions Family benefits: workplace childcare salary sacrifice scheme Financial wellbeing: access to a financial guidance platform (including access to specialist advisers) Key Responsibilities Financial Management Oversee the agency’s full financial function Lead budgeting and forecasting initiatives Maintain cash flow, manage accounts payable/receivable, and perform bank reconciliations to ensure accurate financial records Manage payroll operations, staff expenses, and credit card payments Support project teams with budget creation, approval, and reconciliation in project finance systems Review and approve purchase orders, providing oversight of project and operational spend Review project timesheets against actual time spent on a weekly basis Manage FX requirements for international operations, including currency purchases and FX payments as needed Ensure compliance with statutory obligations Operational Management Oversee company operations including office management, IT, hardware, and supplies, ensuring smooth day-to-day functioning Lead office operations and environment management Provide operational support to the leadership and project teams Lead HR and people operations Review, update, and enforce company policies and procedures Support recruitment, onboarding, and training initiatives Manage insurance renewals and supplier relationships, including contracts, NDAs, and negotiations with clients and vendors Serve as the designated contact for Information Security, IT, and ISO27001 compliance Required Experience Extensive experience (10+ years) in financial and operational management within live events, creative, or brand experience agencies, with direct oversight of budgeting, forecasting, cash flow, and operational processes Proven ability to manage multiple financial and operational tasks and meet tight deadlines under pressure in a fast-paced environment Experience maintaining highly organised systems and accurate financial records, including accounts, reconciliations, payroll, VAT, and project budgets, with strong attention to detail Experience adapting to new processes, tools, and responsibilities in a proactive and enthusiastic manner, including implementing operational improvements and optimising workflows across teams Hands-on experience using cloud accounting software for accounting, reporting, payroll, and financial oversight, supporting both operational and strategic decision-making Demonstrated competence using collaborative office tools to manage workflows, reporting, team collaboration, and documentation across departments About Us We are a global brand experience agency creating human-centred live and virtual experiences that exceed client expectations. Working with industry-leading brands, we combine creativity, meticulous execution, and audience-focused design to deliver seamless, high-impact events—from concept through to digital, hybrid, and large-scale activations. We foster a culture of growth, collaboration, and accountability. ....Read more...