Customer Service CoordinatorLocation:, Birkenhead, Wirral, CH41 1BP (free on-site parking)Salary: £26,000 p.a. (Pro rata for Part time/term time)Full Time: 8:30 to 5pm- 40hr per week.Part Time & ‘Part time/term time’ opportunities availableJob DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities
Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties.
This list of duties is not exhaustive.Skills
Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people.
Experience
Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Continuous improvement sits at the heart of how we work. As an Improvement Practitioner Apprentice, you’ll collaborate with experienced professionals to identify inefficiencies, streamline processes and put sustainable changes into action that enhance performance and value.
This exciting role involves applying Lean, Six Sigma and project management principles to analyse problems, map processes and deliver measurable results. You’ll gather and interpret data, use root cause analysis techniques, and take part in workshops that bring colleagues together to share ideas and develop new solutions.
Experience comes from variety. You’ll have the chance to work across different business areas - from production and planning to logistics and project support - building a clear picture of how each team contributes to our shared success. It’s a mix of analysis, collaboration and creativity that makes a real impact on how we operate.
Throughout the programme, support will come from mentors, line managers and our Early Careers team, helping you grow in confidence, develop technical capability and strengthen your professional judgement.
By the end of your apprenticeship, you’ll have a solid understanding of how data-driven decision-making supports operational excellence and continuous improvement across the business. Training:As part of your apprenticeship, you’ll study for the Level 4 Improvement Practitioner Apprenticeship Standard through PMI (Process Management International).
Training is delivered through a blend of virtual learning and onsite sessions at Devonport, giving you the chance to apply theory directly to live business challenges. Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as Continuous Improvement Analyst, Operational Excellence Coordinator or Business Improvement Specialist.
Upon programme completion, you can expect to earn a competitive salary exceeding £36,000.
You may also have the opportunity to pursue further qualifications, including Lean Six Sigma Black Belt certification or higher-level apprenticeships, to continue your professional development and progression.
From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets.
We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management.
We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Amey delivers facilities and estate management services, including planned and reactive maintenance, cleaning and project management into over 60 prisons on behalf of the Ministry of Justice (MOJ) and Her Majesty's Prison and Probation Service (HMPPS).
As an Apprentice, every day will be different! Your main responsibility is account support under the guidance of the Operational Business Improvement support team.
As you progress through the apprenticeship program, you will work toward achieving key responsibilities:
Utilisation of the business's Computer Aided Facilities Management (CAFM) system to support site teams when required.
Assist and support the drive to improve our quality standards and assurance across all the operational businesses, including standards in customer service and health and safety.Contribute to the continuous improvement of the company's image and credibility with all stakeholders.
Accounting for prison Health and safety delivery and compiling databases to ensure the improvement of the overall Company Health and Safety culture.
Raise Account Purchase Orders and Task Orders ensuring payment of invoices as required.
Support the People Operating model and Training by taking responsibility of master matrices and spreadsheets.
Site administrative support under the direction of the Business Support Coordinator.
Training:As part of this role, we have partnered with Grey Seal Academy, who will assist you in achieving a Level 3 in Administration qualification. With your dedicated Grey Seal trainer, you will support you in your learning, development of competency and generation of evidence to achieve your qualification.
You’ll be provided with a “buddy”, to assist you as you settle in. This is the person who will be the friendly face when you join our Highways team – the go-to person that you will ask lots of questions to when you start! Once you have settled in, you will be allocated your mentor in the workplace. Your mentor will support you throughout your qualification, help you learn the technical skills and have regular catchups with you to ensure that you are on the way to becoming our next Apprentice superstar!Training Outcome:At the end of your Apprenticeship, you will move into a guaranteed permanent position with Amey, and your development does not stop there! As part of being an employee at Amey, you will be given lots of opportunities to further your development; whether that is by doing further qualifications, which Amey will fund through our Apprenticeship Schemes, or progressing further in the business, the choice is yours!Employer Description:Amey is a leading infrastructure services and engineering company.
Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday to Friday between 9am - 5pm.Skills: Attention to detail,Problem solving skills,Administrative skills,Team working....Read more...
Amey delivers facilities and estate management services, including planned and reactive maintenance, cleaning and project management into over 60 prisons on behalf of the Ministry of Justice (MOJ) and Her Majesty's Prison and Probation Service (HMPPS).
As an apprentice, every day will be different! Your main responsibility is account support under the guidance of the Operational Business Improvement support team.
As you progress through the apprenticeship program, you will work toward achieving key responsibilities:
Utilisation of the business's Computer Aided Facilities Management (CAFM) system to support site teams when required
Assist and support the drive to improve our quality standards and assurance across all the operational businesses, including standards in customer service and health and safetyContribute to the continuous improvement of the company's image and credibility with all stakeholders
Accounting for prison health and safety delivery and compiling databases to ensure the improvement of the overall company health and safety culture
Raise account purchase orders and task orders ensuring payment of invoices as required
Support the People Operating model and training by taking responsibility for master matrices and spreadsheets
Site administrative support under the direction of the Business Support Coordinator
Training:As part of this role, we have partnered with Grey Seal Academy, who will assist you in achieving a Level 3 in Administration qualification. With your dedicated Grey Seal trainer, you will support you in your learning, development of competency and generation of evidence to achieve your qualification.
You’ll be provided with a “buddy” to assist you as you settle in. This is the person who will be the friendly face when you join our Highways team, the go-to person that you will ask lots of questions to when you start! Once you have settled in, you will be allocated your mentor in the workplace. Your mentor will support you throughout your qualification, help you learn the technical skills and have regular catch-ups with you to ensure that you are on the way to becoming our next apprentice superstar!Training Outcome:At the end of your apprenticeship, you will move into a guaranteed permanent position with Amey, and your development does not stop there! As part of being an employee at Amey, you will be given lots of opportunities to further your development; whether that is by doing further qualifications, which Amey will fund through our Apprenticeship Schemes, or progressing further in the business, the choice is yours!Employer Description:Amey is a leading infrastructure services and engineering company.
Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday to Friday between 9am - 5pm.Skills: Attention to detail,Problem solving skills,Administrative skills,Team working....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Private Dentist Jobs in Mackay Region, QLD, Australia. Four-surgery practice, state-of-the-art tech, excellent support and earning potential, Visa approved. ZEST Dental Recruitment, working in partnership with a well-established private dental practice, is seeking to recruit a Private Dentist with lots of opportunity for any special interests.
Private Dentist
Mackay Region, Queensland, Australia
Coastal community living with access to the Great Barrier Reef
Visa approved if required
Rental allowance, relocation allowance, CPD allowance
Full patient books, excellent earning potential ($200,000 to $300,000+)
Four-surgery practice with outstanding equipment
Suitable for dentists with at least two years’ experience
Wide-ranging demographic from children to elderly
Excellent mentoring, support and structured clinical management
TRIOS Scanner, OPG, 3D X-ray, intraoral cameras, rotary endo, implant kit
Cloud-based Core Practice software, treatment planning from home
Reference: DW5091
This is a fantastic opportunity for an experienced General Dentist to join a thriving private practice in Queensland’s beautiful Mackay region. Located in a tight-knit community near the coast, this four-surgery clinic offers a full list of loyal patients and superb earning potential, between $200,000 and $300,000 per year. Visa sponsorship is available if required.
The practice sees a broad demographic, from children through to older patients, with some lower socio-economic populations meaning there's a consistent flow of essential general dental work. A strong interest in restorative dentistry would be highly beneficial, but this is very much a general dentist position, ideal for someone seeking a stable, long-term role in a supportive environment.
The clinic is equipped to a high spec, with TRIOS Scanner, OPG, 3D imaging, intraoral cameras, rotary endo, and an implant kit for those interested in placing implants. Cloud-based Core Practice software allows you to log in remotely and plan treatment from anywhere, great for flexible work-life balance.
The team benefits from excellent management and a strong clinical leadership structure, including a treatment coordinator to help patients understand and commit to their care. You'll be supported by experienced staff and encouraged to grow through funded CPD, mentoring, and regular training. A rental allowance and relocation package are also on offer to make your move as smooth as possible.
The Mackay region is known for its relaxed pace, natural beauty, and friendly community feel. Located near the Coral Sea coast, it offers easy access to some of Queensland’s most stunning natural attractions, think snorkelling the Great Barrier Reef, beach walks, fishing trips, and lush hinterland drives. If you’re looking for quality of life, this part of the world is a hidden paradise.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
ZEST Dental has been helping dentists and dental practices in Australia, the UK, and New Zealand to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
As an Admin Assistant at VOSH, you’ll be the organisational heartbeat of our lively events team. Your main mission is to keep our operations running smoothly - whether that’s managing bookings, coordinating schedules, or handling customer enquiries with a friendly touch. You’ll juggle a variety of admin tasks, support our event planners, and make sure every detail is spot on, from the first enquiry to the final thank you email.
You’ll thrive in a fast-paced, creative environment where no two days are the same. If you love staying organised, enjoy helping others, and have a knack for problem-solving (with a sprinkle of fun), you’ll fit right in at VOSH.
Key Responsibilities:
Manage event bookings and maintain accurate records using Setmore and Excel
Liaise with customers, suppliers, and venues to coordinate event details
Prepare materials and logistics for workshops (think: art supplies, chocolate, and more!)
Respond to enquiries via email, phone, live chat, and social media
Support the events team with scheduling, invoicing, and general admin tasks
Help monitor and update team calendars and staff schedules
Maintain a positive, fun attitude - even when things get busy!
Training:Training Provider: LONDON SOUTH EAST COLLEGES.
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
Business Admin (instituteforapprenticeships.org)
Learning will include:
Business fundamentals:
Stakeholder management
Planning and organising
Project & financial management
Managing change
Process and documentation:
End-Point Assessment (EPA):
Knowledge test
Portfolio-based interview
Project presentation
Training Outcome:Moving onto a full-time events coordinator role.Employer Description:VOSH: Where Work Feels Like a Party
At VOSH, we’re not your average events company—we’re the creative force behind unforgettable hen parties, stag dos, team building workshops, and legendary Christmas events across the UK. As a tight-knit team of passionate professionals, we thrive on bringing people together and turning ordinary days into extraordinary memories.
Joining VOSH means stepping into a fast-paced, collaborative environment where every day offers something new. We organise over 4,000 events a year, all managed in-house by our small but mighty crew. From sourcing quirky art supplies to designing innovative chocolate-making workshops, we do it all with a smile (and sometimes a bit of glitter).
We believe in flexibility, creativity, and a dash of fun in everything we do. Our team enjoys the freedom to experiment, the responsibility to deliver, and the satisfaction of seeing happy faces at every event. If you value teamwork, love a challenge, and want to be part of a business that makes people’s special moments even better, VOSH is the place for you.
What We Offer:
A supportive, friendly team cultureOpportunities to develop your event planning and creative skillsThe chance to work on a wide variety of exciting eventsFlexible working arrangements (and plenty of chocolate)At VOSH, we’re more than colleagues—we’re party starters, memory makers, and a little bit of a family. Come join us and help us keep the good times rolling!
Working Hours :Monday - Friday (week 1)
Tuesday - Saturday (week 2)
Saturday would be a work from home day and once trained up, more work from home days will be available!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Maintaining the College’s lawns to the highest standards including grass-cutting, edge-trimming, seeding and fertilising
Weeding of borders, window boxes, tubs and pathways
Maintenance of herbaceous plants and shrubs: including soft landscaping, division, transplanting, pruning, mulching, top dressing, using winter protection, irrigation, staking, training, dead heading and cutting back
Propagation from seed or cuttings
Disposing of waste from garden cigarette, recycling and litter bins. Litter picking around all College grounds including leaf collection
Maintaining paths and courtyard areas, including leaf-clearing, weed and algae control, and clearing and salting paths as required during snowy and icy weather
Assisting the Head Gardener in project work and other relevant tasks
Maintenance of work areas and equipment, including garden furniture, tidying and clearing shed areas
Other Duties:
Carrying out any other reasonable duties as requested by the Head Gardener/Estates Manager or any other senior manager
Training:Duration:
15-months practical training period, plus 3-months for End Point Assessment.
Delivery model:
Work-based training with your employer
Approximately 12 on-site assessment visits per year
Regular meetings with your training coordinator to monitor progress and well-being
20 Days college attendance to complete Horticulture Principles and Practice course
1 Day college attendance to complete Level 3 Award in Emergency First Aid course
2 Days college attendance to complete Level 2 PA1 Pesticides course (theory)
2 Days college attendance to complete L2 PA6 Pesticides course (practical)
Level 1 Functional Skills in maths and English (7 days at college for each, if required)
Apprentices will need to complete a minimum of 557 hours of off-the-job training during their apprenticeship
If applying for this role, please ensure you can get to Abingdon & Witney College, Common Leys Campus near Witney and also our Abingdon Campus as training takes place across both sites.
Qualifications included:
Level 1 Functional Skills in English and maths
Level 3 Award in Emergency First Aid
Level 2 Principles of Safe Handling and Application of Pesticides
Level 2 Award in the Safe Application of Pesticides Using Pedestrian Handheld Equipment
Level 2 Horticulture Operative Apprenticeship
End Point Assessment:
Knowledge test
Practical assessment
Professional discussion
Training Outcome:Possibility of full-time contract after completion of the apprenticeship.Employer Description:Lincoln is one of the university’s oldest colleges, founded in 1427. Although on a small city-centre site, its gardens have always been a major feature of Lincoln’s life and ethos. Its formal fine lawns in the two medieval quadrangles, and the ancient Boston ivy in Front Quad, are nationally famous. Spring and summer window box schemes are enjoyed by staff, students, and visitors, and have been recently diversified by creative use of tropical plants in grouped pots. There is also an important lawn for student use and a fine east-facing herbaceous border in the Grove, as well as an ancient plane tree. The College has a showpiece herbaceous border in the Rector’s Garden and a more contemporary scheme for the Fellows’ Garden. Mature trees, shrubs, and naturalised wild bulbs and perennials provide contrast in the former churchyard of All Saints, now the college library. Offsite are a diverse range of smaller, lower-maintenance gardens, ranging from terrace houses to a student accommodation sites. Working Hours :Monday - Friday (8am to 4pm)Skills: Customer care skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundThe role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Administrator/Executive Assistant – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment.
The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA.
This apprenticeship offers a fantastic opportunity to begin your career in Learning & Development within one of the UK’s leading professional services groups.
You will gain valuable, hands-on experience across all areas of the L&D function - including training coordination, learning systems administration, course evaluation, and digital learning. With full support from the Group Training Manager and wider L&D team, you’ll have access to ongoing mentoring, development plans, and opportunities to progress into roles such as:
Learning & Development Coordinator
Learning & Development Specialist
Systems or E-Learning Administrator
Learning & Development Business Partner
At CDER Group, we are passionate about developing our people and investing in future talent - this apprenticeship is just the first step in building your long-term career with us.
Your role will include:
Answer and direct phone calls and L&D queries
Manage the shared L&D inbox, ensuring professional and timely responses
Support training coordination - booking sessions, sending calendar invites, and maintaining attendance records
Manage training enrolments and completion records on the Learning Management System (LMS)
Assist with uploading content, creating reports, and maintaining data accuracy within the LMS
Support the issue of certificates and post-course feedback collection
Maintain digital filing systems and training logs
Provide general administrative support to the L&D team
Benefits Include:
Gym membership contribution: we will give you up to £20 per month towards your gym membership
Company pension
24/7 employee assistance programme
Company sick pay
Referral programme
Discounts and savings available on our bespoke staff rewards platform
Casual dress
Free onsite parking (excluding City of London)
Cycle to work scheme
25 days holiday, rising to 28
Regular subsidised social events
Voluntary service opportunities to a charity of your choice – up to two days per year
Long service awards
Enhanced family leave
Working hours that are flexible
Extra holiday days available to buy, up to five days per year
Death in Service Benefit
As if that wasn’t enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:In 2020, CDER Group launched their pioneering ethical and effective approach to collection and enforcement, centred on our belief that everyone has a right to be treated fairly, regardless of their situation. We continue to lead the way, balancing sensitive treatment for customers in vulnerable situations with intelligence-led operations that optimise collections from those who are able to pay.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail....Read more...
Job Description:
Teach and assess individual or small groups of students within the classroom as directed by the teacher
To effectively manage student behaviour and any other immediate issues or emergencies that arise in accordance with academy policy
To support students to engage with the work provided, including providing support where necessary with literacy, numeracy and organizational skills
To feedback to the class teacher on student engagement in the set work and also any other issues that may have arisen
To help prepare, monitor and maintain a safe and secure learning environment
To promote positive behaviour
To undertake administrative duties relevant to the role
Work with the Exams Coordinator to ensure the orderly and efficient running of public examinations
To act as invigilator for both internal and external exams under formal conditions
When not required to undertake any responsibility falling within the above, you may be directed to provide additional support in the academy with duties of a different nature
Be aware of and support differentiation and ensure that pupils have equality of access to opportunities to learn and develop. Any other reasonable duties as requested by the Principal, SLT or Data, Exams,
Cover and Timetabling Manager All Academy Staff Should:
Work with all students ensuring equality of opportunity for all
Take responsibility for Safety and Welfare of all students, raising any concerns following the Academy protocols and procedures
Work proactively and effectively in partnership with all stakeholders
Carry out a share of statutory supervisory duties
Treat students with dignity and build relationships rooted in mutual respect and at all times observing proper boundaries appropriate to the professional position
Participate in CPD relevant to the role
Accompany teaching staff and students on visits, trips and out of school activities as required
Demonstrate an understanding of and take responsibility for promoting high standards of literacy including the correct use of spoken English and numeracy
Participate in arrangements for examinations and assessments
Take an active role in promoting good behaviour in and around the Academy
Ensure that students adhere to the uniform code and apply sanctions when this code is breached
Develop an academy learner mind-set – the attitudes, skills and learning habits needed to become an inspired, confident and independent learner
Be a positive role model and demonstrate consistently and effectively the positive attitudes, values and behaviour which are expected of students
Work as a team member and identify opportunities for working with colleagues and sharing the development of effective practice with them
Regularly review the impact of their work and its impact on students’ progress, attainment and well-being, refining approaches where necessary and responding to advice and feedback from colleagues
Proactively participate with arrangements made in accordance with the Appraisal Policy
Have professional regard for the practice, ethos and policies of the Academy and maintain high standards in your own attendance and punctuality
Operate at all times within the stated policies and practices of the Academy
Contribute positively and effectively to the whole Academy ethos • Cooperate with other staff members to ensure a sharing and effective use of resources to the benefit of the Academy, individual departments and students
Attend and participate in appropriate calendared meetings
Take responsibility for own professional development and duties in relation to Academy policies and practices
Liaise effectively with staff, students, parents and governors
Training:
The apprentice will receive full on the job training from the employer as well as 20% off the job training, they will receive a full wrap around service from SCL
Training Outcome:
The apprentice can progress on to the next level of teaching once they complete their Teaching Assistant Level 3 Qualification
Employer Description:Isle Education trust is a multi-academy trust of primary, secondary and alternative provision academies that grew from the desire to ensure that local children received the highest standards of education. Working Hours :Monday to Friday
Hour's tbc at the interview stageSkills: Communication skills,IT skills,Attention to detail,Attention to detail,Patience....Read more...
We’re looking for an organised and proactive Office Administrator to join our team and play a vital role in supporting our care operations. You’ll be the backbone of the office, ensuring everything runs smoothly so our care assistants can focus on delivering excellent care to our customers.
Your day-to-day will include managing administrative tasks such as:
maintaining accurate customer and staff records
preparing new customer information packs
keeping our systems up to date.
You’ll be the friendly first point of contact for telephone and face-to-face enquiries, communicating professionally with customers, families, and team members.
You’ll support the team by:
managing supplies including uniforms and PPE
handling petty cash
preparing training rooms
assisting with quality assurance checks.
From producing care assistant contracts and ID badges to helping with competitor analysis, you’ll gain valuable insight into all aspects of running a successful care business.
We’re looking for someone who’s flexible, reliable and thrives in a team environment. If you’re detail oriented, have strong communication skills, and want to contribute to a company that make a real difference in people’s lives, we’d love to hear from you.
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.
From supporting older adults and people living with dementia, to providing specialist care for individuals with learning disabilities, physical disabilities, or complex clinical needs, we tailor every service to the person we’re caring for. Whether it’s a quick check-in visit or round-the-clock live-in care, we put our customers at the heart of everything we do.
What sets us apart are our values. We’re kind and caring, building genuine relationships with our customers. We’re professional and respected, maintaining the highest standards of care. We’re fun and passionate, bringing positivity and energy that makes customers look forward to seeing us. We’re innovative, embracing new approaches and technology. And we’re supportive, we’re one family, working together to help people live their best lives.
Join our team and be part of a company that’s proud to deliver outstanding, person-centred care that meets CQC standards and exceeds expectations every day.Training:Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment. Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning. You will complete a Level 3 Business Administrator apprenticeship.Training Outcome:This apprenticeship offers an excellent foundation for a rewarding career in the care sector. You'll gain hands-on experience across all areas of care service administration, from customer relations and compliance to quality assurance and business operations.
As you develop your skills, you'll have opportunities to progress into roles such as Care Coordinator, Scheduler, or Office Manager, where you'll take on greater responsibility for managing care teams and customer services. Your understanding of both the administrative and operational sides of the business will position you well for supervisory and management positions.
The care sector continues to grow, offering long-term career stability and diverse pathways. Whether you're interested in moving into recruitment, training coordination, quality assurance, or registered management, this role provides the knowledge and experience to help you get there.
You'll work towards a recognised qualification while earning, building a strong professional network, and developing transferable skills in administration, communication, and organisation that will serve you throughout your career. We're committed to supporting our team members' growth and development, providing ongoing training and the opportunity to shape your future in a sector that truly makes a difference.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :37.5 hours per week (8:30 am – 5:00 pm, Monday to Friday);
This includes 6 hours off-the-job training time (e.g. online classes, shadowing, coursework).
20 days plus public holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Dementia Lead
£32,000 to £37,000 per year (DOE)| 38.5 hours | 3 on-floor practice days + 2 supernumerary days
As Christmas approaches, lots of people start winding down… But this could be the perfect moment for you to quietly take a step forward.
Fewer applicants.
Faster decisions.
A chance to walk into January with a role that finally reflects your passion for dementia care.
A genuine “New Year, New Me” moment, but one that actually means something.
If you love dementia care, if you thrive on creativity, if you want your ideas to matter, this role may fit you more snugly than an elf in their Christmas tights.
Picture yourself in a dedicated dementia unit within a large, well-established nursing and dementia home.
Not as a manager.
Not as an activities coordinator.
But as the person who elevates dementia practice on the floor and inspires others to follow your lead.
Three days a week, you’re hands-on with the staff, not micromanaging, but modelling meaningful, person-led interactions:
Turning wandering into purpose
Using knitting, baking, gardening or simple shared tasks as engagement
Redirecting task-orientated routines into moments of connection
Helping people feel safe, valued, occupied and understood
Two days a week, you step back from the floor and become the creative thinker:
Planning environmental changes
Developing Montessori-inspired ideas
Shaping routines that reduce distress
Reviewing what’s working and adjusting it
Advising the leadership team on resources, equipment or set-ups that could transform the space
Coaching staff through new ways of working
You become the person who helps turn a standard dementia unit into one that genuinely feels different, calmer, more purposeful, more human.
This could be your role if you:
See the individual long before you see the dementia
Enjoy discovering who residents were, their jobs, hobbies, loves, mischiefs and using that to shape their days
Understand that people may “live” in different decades depending on how they feel that morning
Love explaining, teaching and showing others what good dementia care looks like
Get excited about turning a spare room into a gardening space or a sensory nook
Believe in Montessori principles, psychosocial approaches and non-institutional care
Want to influence culture, not just complete tasks
Prefer being hands-on, visible, present, and part of everyday life
This role gives you the space to create, shape, lead, and inspire without getting lost in paperwork or management meetings.
It’s about purpose, not protocol. About people, not processes. About dementia care that feels alive, not institutional.
Background desired:
Strong dementia experience (care homes, community, day services, early-onset support, rapid response, etc.)
NVQ Level 3 or above preferred
You do not need to be a nurse, though RMNs with the right outlook are very welcome
Experience supporting individuals with distress or behaviours that challenge
Someone already able to work in the UK long-term (this role is not suited to sponsorship)
If you can already feel yourself imagining the space differently… If you’re someone who never stops asking, “What would make this person feel valued today?” Then this could be the role where your ideas finally come to life.
To explore this opportunity confidentially, get in touch with Recruitment Panda or apply with a CV.....Read more...
