Business Administrator Apprentice

As a Business Administrator apprentice, you will:

Greet and support clients in person, by phone and via email Respond to or forward client enquiries to the appropriate staff member Book appointments and manage calendars for business advisers Keep client records up to date using our CRM system Learn to use Excel and help ensure our audit spreadsheets are accurate and fully populated Help prepare documents and materials for workshops, events and webinars Support the team with general office administration (e.g. ordering supplies, filing, printing) Assist with finance-related admin, such as submitting receipts and invoices to our finance team Contribute to the planning and delivery of events such as networking sessions and training workshops Attend internal meetings and take notes or follow up on agreed actions Learn to use tools like Excel, Word, PowerPoint, Teams and SharePoint effectively Use software tools to support marketing, communications and programme delivery Support small internal projects and take ownership of simple tasks with guidance Help review and improve internal documents, checklists and administrative processes

Training:
Training will be delivered by Oxford Professional Education by attending live online workshops You will have one day per week allocated for off-the-job training You will have a allocated trainer who will support from Oxford Professional Education

Training Outcome:

After completing the Business Administrator Level 3 Apprenticeship, you could progress into roles such as:

·        Business Support Officer or Programme Coordinator

·        Executive or Team Assistant

·        Data, Finance or CRM Administrator

·        Communications or Events Assistant

You may also choose to pursue further training, like a Level 4 apprenticeship, a business-related qualification or certifications in project support, data handling or office management. The skills you gain are useful across many sectors, including education, local government, charities and small businesses.

Employer Description:
Portobello Business Centre (PBC) is here to make sure you hit your goals. We’re a friendly, not-for-profit social enterprise based in the heart of West London at Morley College, and we’re all about one thing—helping you succeed. We’ve got everything you need to turn your vision into reality: one-to-one advice, training courses, workshops, consultancy, and even networking opportunities to get you connected with the right people. And when it comes to securing funding? We’re experts—because a little extra cash flow can make all the difference when you’re building your empire! For over 25 years, we’ve been the go-to hub for start-ups and scale-ups across West London. From market traders to classic car restorers, restauranteurs, children’s entertainers, fashion designers, and artisan food makers—we’ve helped them all launch, grow, and thrive.

Working Hours :
Monday to Friday, 9:00 AM – 5:00 PM (including a 1-hour lunch break). One day per week will be allocated for off-the-job training as part of the apprenticeship – day to be agreed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Proactive,Motivated,Reliable,Understands confidentiality