Manage a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise
Liaise with brokers and/or clients to ‘desktop’ investigate liability as well as regular meetings to discuss claims protocols, claims activity, trends, and claims defensibility
Ensure all claims are reserved wherever possible, within the company guidelines.
Developing and maintaining strong relationships with Underwriters, Actuaries and other internal departments as required.
Provide guidance and direction to our Third-Party Administrators and Legal Partners for the claims that fall outside of the Delegated Authority arrangements.
Effective diary management of all claims through use of a diary system.
Regular meetings will need to be conducted with the delegated claims partners, allowing oversight of portfolio performance, improvement areas and fund adequacy.
Prepare for and present large claim activity to the Management / Leadership team.
Assist Underwriters with renewal proposals, ensuring they have the claims detail they need to make informed decisions about the business we write.
Manage all Litigated cases effectively and within company practices and expectations.
Manage static and inactive claims across the wider team as required.
Analyse data sets to expose outliers and anomalies as part of the performance management regime while adhering to company data protection guidelines
Training:Training will take place virtually with our training provider, Davies Group, using their approved training platform. You will have regular update meetings with your Skills Coach and will be supported the Early Careers Team and the wider AXA XL Claims team. You'll be working towards a level 3 Insurance practitioner apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:We hope that you will wish to continue advancing your skills and we are keen to progress successful L3 apprentices onto the L6 Insurance Professional apprenticeship to complete their ACII qualification.Employer Description:AXA XL, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward.Working Hours :Monday - Friday, 9am - 5pm. 1 hour lunch break.
Study time will be incorporated into the working week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Manage a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise
Liaise with brokers and/or clients to ‘desktop’ investigate liability as well as regular meetings to discuss claims protocols, claims activity, trends, and claims defensibility
Ensure all claims are reserved wherever possible, within the company guidelines
Developing and maintaining strong relationships with Underwriters, Actuaries and other internal departments as required
Provide guidance and direction to our Third-Party Administrators and Legal Partners for the claims that fall outside of the Delegated Authority arrangements
Effective diary management of all claims through use of a diary system
Regular meetings will need to be conducted with the delegated claims partners, allowing oversight of portfolio performance, improvement areas and fund adequacy
Prepare for and present large claim activity to the Management / Leadership team
Assist Underwriters with renewal proposals, ensuring they have the claims detail they need to make informed decisions about the business we write
Manage all Litigated cases effectively and within company practices and expectations
Manage static and inactive claims across the wider team as required
Analyse data sets to expose outliers and anomalies as part of the performance management regime while adhering to company data protection guidelines
Training:
Training will take place virtually with our training provider, Davies Group, using their approved training platform
You will have regular update meetings with your Skills Coach and will be supported the Early Careers Team and the wider AXA XL Claims team
You'll be working towards a level 3 Insurance practitioner apprenticeship standard, including Functional Skills in English and maths if required
Training Outcome:
We hope that you will wish to continue advancing your skills and we are keen to progress successful Level 3 apprentices onto the Level 6 Insurance Professional apprenticeship to complete their ACII qualification
Employer Description:AXA XL, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.
Study time will be incorporated into the working week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will be focussed on assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Liaising with third party claims administrators and Insurers when claims process or bordereau issues arise and working with them and the team to come to an effective solution
Working within agreed parameters and processes, undertaking prompt and accurate processing of collections, fee payments and other relevant data/ information on company systems to support high levels of client service and enable effective completion of internal processes
Building and maintaining strong relationships with internal & external stakeholders to ensure service delivery meets expectations and compliance requirements
Creating, notifying & maintaining accurate and concise claim files on the Risk Serve system
Compiling loss runs/ claims experiences on request from internal placing teams or wholesale agents
Achieve all deadlines and targets
Any other duties, tasks and responsibilities that can reasonably be expected of you.Training:
Financial Services Administrator Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
This role would help you build the foundations of a role in Claims within the insurance broking industry and would put you on the path to becoming a claims broker or claims advocate
Employer Description:Assured Partners London Ltd are an Insurance BrokerWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Your role will involve dealing with customers on a daily basis, answering and making calls, dealing with confidential enquiries, accurate data inputting of customers new claims, making liability decisions, allocating work across teams and instructing suppliers to progress the claim. During this period you will gain experience in motor, property & Liability claims.
As you progress, you’ll also have the opportunity to handle your own portfolio of insurance claims from initial receipt to settlement.
This role provides an entry level opportunity into claims handling and has been designed to compliment the Level 3 Cert. CII qualification.
You will need to work well as part of a team environment, be an effective communicator and enjoy problem solving. There is always lots going on, so good time management skills and the ability to organise yourself effectively are crucial.
We’ll also need to you to take ownership, which is being proactive and owning your personal objectives and focus on results.Training:You will work towards your:
Level 3 Financial services administrator Apprenticeship.
Certificate in Insurance (Cert CII)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually. 6 hours per week off the job training.
Training Outcome:Possibility of becoming a permanent employee after the successful completion of the apprenticeship.Employer Description:Crawford and Company is global leading Loss Adjuster and Claims Management company. We have offices in over 70 countries and employ over 9000 people. For over 80 years, Crawford has led the industry through a relentless focus on people and the innovative tools that empower them. For more information, please visit https://www.crawco.co.uk/.
Crawford provides a fully-integrated, end-to-end claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third party administration specialist, Crawford TPAWorking Hours :Mon – Fri, 9am- 5pmSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Main responsibilities:
Set up cases on systems
Consider evidence and valuing claims
Handling low value claims from inception to conclusion.
Speaking to new clients, taking full instructions in relation to road traffic accident claims, assessing liability.
Submitting claims on the online Official Injury Claim Portal
Managing a caseload under the supervision of qualified solicitors.
Maintaining regular communication with clients, updating them on case progression.
Instructing medical experts, valuing claims, and negotiating settlements.
Ensuring compliance with legal procedures and protocols.
Meeting performance targets and contributing to the firm's success.
Issuing court proceedings and other aspects of litigation.
Benefits:
Great bonus scheme
Training:Level 3 Paralegal Apprenticeship Standard.Training Outcome:The organisation currently has a member of staff completing the Level 3 Paralegal apprenticeship qualification and another member of staff currently on the Level 7 Solicitor apprenticeship.Employer Description:Pabla and Pabla Solicitors provide high-quality legal services and advice for individuals within the Greater Manchester and Cheshire area. They offer help and assistance whether it be Family Law, Wills & Probate, Personal Injury, Immigration or Residential Property Services.Working Hours :Monday to Friday from 9:00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
The position primarily involves the management of trackers encompassing tenant details tenant details, alongside handling claims submitted to the council. The individual in this role will collaborate closely with landlords who oversee tenants across various properties.
Key responsibilities:
the timely submission of claims for tenants entitled to housing benefits
meticulous tracking of these claims
fulfilling any requests made by the council pertaining to tenant information
ensuring support files for on boarded tenants are well-organised and kept up-to-date
Training:Business Administrator Level 3 Apprenticeship StandardEnglish and maths Functional Skills Level 2 (if applicable) Work-based training with 1 day per month at Protocol Consultancy Services in BirminghamTraining Outcome:Full time employment and personal development opportunities.Employer Description:HR Link is a training provider offering a range of popular courses and training to young people and adults who are looking to develop their knowledge and expertise in a particular field. We aim to equip our learners with he skills required to obtain better opportunities for the future.Working Hours :Monday to Friday, 9.30am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
As part of your role, you will:
Take calls from clients, providing advice and guidance on the claims process
Collect claim information from the client and record it on the Claim Management System
Request supporting evidence, where necessary
Review the information provided to ensure it complies with the conditions of the client's insurance policy
Liaise with colleagues from other areas of the organisation to ensure that claims are dealt with quickly and efficiently
Monitor the progress of the claim and update clients
Handle complaints
Provide exceptional customer service
Manage the administration associated with the claim, ensuring that the Claim Management System is kept up to date
Adhere to the legal requirements, industry regulations and company policies
Training:Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues. Training Outcome:After the apprenticeship, you will be able to move to other roles within the organisation, including Senior Claims Handler and Team Leader. Employer Description:Acorn Insurance is a rapidly expanding business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers a year to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
We will provide full training and continuous coaching throughout your apprenticeship. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.Working Hours :Monday to Friday, 9.00am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Relationship building,Trustworthy,Reliable....Read more...
Processing of purchase ledger invoices
Processing of expense claims
Banking reconciliations
Assist with sales ledger invoicing
Assist with quarterly and/or monthly claims
Assist with other finance/payroll related tasks
Assist with monthly and year end reporting of financial and accounts information
Maintain financial and accounting records
Assist with the compilation of accounting and financial records
Collaborate with and deliver financial and accounting information and data to stakeholders
Assist in the maintenance and use of digital systems safely ensuring cyber security is maintained
Undertake appropriate learning and CPDTraining:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete AAT Level 3 Diploma in Accounting, a portfolio of evidence and discussion.Training Outcome:Possibility of progression into full time employment with training towards higher qualifications.Employer Description:GPS Healthcare are a Primary Care Network of six GP surgery sites serving over 40,000 patients, with approximately 165 staff members located in the Solihull area offering a range of services such as GP appointments, prescriptions and nursing services. The successful applicant would be part of the finance team based at the head office in Shirley.Working Hours :Monday to Friday with 1 day a week at Solihull College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Key Responsibilities:
Recruitment and Job Advertising:
Assist with the loading of job adverts across multiple job boards, ensuring accuracy and relevance
Support the recruitment team in the hiring of new temporary workers, including initial candidate screening and documentation management
Worker Compliance and Records Management:
Ensure that workers remain legally compliant throughout their engagement by monitoring records and updating relevant documentation
Maintain and update worker records on the company’s online database to ensure that all details are accurate and up to date
Administer and record worker incidents on the company’s central database for reporting and follow-up actions
Insurance Claims and Administration:
Assist with the administration of insurance claims in line with the company’s insurance policy, ensuring that all required information is properly recorded and communicated
Customer Service and Communication:
Handle enquiries by phone and email, ensuring a professional and helpful tone is maintained at all times
Respond to general administrative requests from internal departments, providing support to the wider business as needed
General Administrative Support:
Perform a variety of administrative tasks to support business operations, including filing, data entry, and document management
Assist with additional tasks as required by the team to ensure smooth and efficient operations across the business
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeship. Employer Description:ADR Network is the UK’s leading agency specialising in the placement of HGV drivers. As a national agency with recruitment hubs strategically located across the country, we offer a diverse range of HGV driving jobs nationwide.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Organisation skills,Administrative skills....Read more...
You’ll be making a difference by ensuring a high standard of service and excellent outcomes for our customers
You’ll be processing Housing Benefit & Council Tax Support claims
You’ll be assisting with the collection of Council Tax, National Non-Domestic Rates and Sundry Debts from our residents and businesses
You’ll be helping us to deliver quality services by responding to customer enquiries at the first point of contact
Training:Level 4 Revenues and Welfare Benefits Practitioner.
Training Outcome:Following your apprenticeship, you can expect a career in Revenues and Benefits within a local government authority.Employer Description:At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.Working Hours :7.25 hours a day between 8am - 6pm, Monday to FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
Reviewing warehouse and distribution contact charges to understand pricing structures
Verifying invoices of historical charges, and comparing actual costs to contract costs
Maintaining a log of all charges and identifying and analysing any discrepancies
Assist with the processing of purchase invoices, cashbook/bank journals and expenses claims through to final payment stage.
Prepare and process internal recharge journals for the support from the finance team
Assist with the routine month end processes including bank and petty cash reconciliations, charge card processing and VAT returns.
Assist with various payroll related tasks
Assisting with cost recovery claim documentation
Preparing and posting cost recovery invoice
Assisting the finance team with ad hoc reconciliations in the Financial Accounts function
Training:Assistant Accountant Level 3 Apprenticeship Standard:
For the assistant accountant, the qualification required is:
AAT Advanced Diploma in Accounting
AAT Level 3 Diploma in Accounting
Training Outcome:
Hopefully continue to work with Kingsland upon successful completion of apprenticeship
Will review closer to the time with Line Manager and HR
Employer Description:An employee-owned drinks specialist providing innovative solutions to the UK trade and beyond.Working Hours :Monday - Friday, 08:30 - 16:45 (45 minute lunchbreak)Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working....Read more...
The apprentice will predominantly be responsible for undertaking a wide range of duties such as contract administration, project management and site inspections. They will also be expected to assist with TDD Surveys, Condition Surveys, Fire Risk Assessments, Dilapidation claims and Party Wall commissions. Typical tasks and activities include;
Undertake professional Building Surveying duties including pre acquisition surveys/vendors reports, dilapidations, stock condition surveys and party wall work Ensure all information is available for the successful implementation and completion of projects.Liaise with the Project Leader to ensure efficient financial control resulting in a cost-effective service.· Update regularly on the progress of each contract to the project leaderTraining:On this apprenticeship you will complete the BSc (Hons) Building Surveying (Chartered Surveying Degree Apprenticeship) with London South Bank university. This is delivered on a day release basis. Training Outcome:Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business. Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
To welcome visitors to the academy, ensuring signing-in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
Assist with the processing of purchase invoices/expense claims, cashbook/bank reconciliations and payroll checks
To learn how to answer and resolve issues for staff, customers or other agencies
Monitor and update Executives' diaries when required
Assist with the routine month-end processing including bank reconciliations, charge card processes, control account checks and VAT returns
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be aware of and support differences and ensure equal opportunities for all
Training:
Telford College - Haybridge Campus, Haybridge Road, Wellington, Telford, TF1 2NP
You will have two days a learning each month at Telford College
Mentor on-site to support with training at the work place
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday
(hours will be confirmed during the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Good time management,Good interpersonal skills,Computer literate,Good written,Good prioritisation....Read more...
Live interaction with internal and external customers
Understanding the core values of the organisation
Inputting client’s details and updating client records
Analyse data and make recommendations
Discuss the products and benefits available
Providing updates to our client on the phone and by email
Dealing with customer queries
Supporting team members with general admin tasks
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
College attendance is required one day a month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:Munro-Greenhalgh has its roots as far back as 1926. We have been helping people for over 90 years. Even in this new electronic era our values remain the same as they have always have been – to try our hardest for our clients.
First and foremost you need to understand that we work for you – not the Insurers. Our objectives for any client are: –Help you identify areas of ‘risk’ to you and your business.
To provide advice on measures that may help you reduce those ‘risks’ and where appropriate to arrange a suitable Insurance policy (with a reputable insurer) at the best possible price. Finally, and most importantly – should an accident or loss occur to be there by your side to ensure that claims are dealt with as efficiently as possible.
Sounds simple – but it’s not! No two clients are the same – there is always something unusual that has to be considered. There are also various Insurers, from household names to specialist schemes to obscure insurers based in far away countries all with their own policy wordings and small print. We as your Insurance Broker have many years experience in knowing how our industry works – which Insurers offer good or poor service. It’s not all about cost but the best value for money.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside expereinces Kia Parts and Service teams.
Some of your day to day duties will include:
• Customer contact
• Taking customer bookings and scheduling services and repairs
• Communicating the customers work and faults to the vehicle technicians
• Handling customer complaints
• Advice and guidance for vehicle care and warranty retention and warranty claims
• Sales/advice for accessories and modifications
• Collating information for CSITraining:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
• One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
• One workplace visit face to face with their dedicated Skills Coach
• One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
• One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accomodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme(if required). Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
Employer Description:Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are as passionate about our people as we are about our cars, vans, trucks and bikes.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays TBC.
40 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Duties include:Processing and coding invoices in accordance with group policies with wider team support liaise with suppliers to resolve invoicing queries in a professional manner and on a timely basis
Liaise with the procurement team as necessary to resolve issues
Supporting the close out the Purchase Ledger at Month End
Support the completion of supplier statement reconciliations on a monthly basis
Handling post/emails related to invoices and any other associated duties
Assisting in the preparation and processing of weekly payment runs in line with group policies and procedures to avoid inaccuracies
Processing monthly Sap Concur expense claims
Other ad-hoc duties to support the Finance Manager as required
Training:Accounts or Finance Assistant Level 2 Apprenticeship Standard:
Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before.
You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software.
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy.
To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE).
The area you will cover include:
Bookkeeping transactions
Bookkeeping controls
Elements of costing
Using accounting software
Foundation Synoptic Assessment
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:
Opportunity for career progression in the future is available
Employer Description:Solid State Plc is a high value-added manufacturer and specialist design-in distributor to the electronics industry. We are currently looking to recruit within the groups finance function a purchase ledger administrator focused on supporting the Systems Division. Our focus is on providing reliable technology for use in harsh environments, where failure is not an option.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This role is focussed on the administrative side of the accounts function in the department, with general tasks including but not limited to:
Administrative support to the Research Grants function within finance, assisting with queries from both colleagues and funders, running reports, journalling costs, creating small application costings, and maintaining an electronic filing system
Provide support with accounts payable and accounts receivable administration. Process and raise invoices, deal with both supplier and customer queries, resolve issues with invoices on hold, and transfer costs as requested by colleagues
Carry out general administrative duties. Maintain accurate filing systems for accounting documents, bring ineffective processes to the attention of the line manager, check expense claims adhere to policy
Provide support to the finance team to ensure the smooth running of finance processes, including cash management and procurement activities
Training:
The applicant will train under First Intuition Cambridge for their level 3 Assistant Accountant qualification
They will be expected to attend regular in-centre tuition courses throughout a 12 - 14-month period which will help develop their knowledge, skills and behaviours in accountancy-related practices
First Intuition Cambridge Ltd has Cambridge, Norwich, Ipswich, Peterborough and Milton Keynes centres
Training Outcome:
Potential to obtain a permanent position in the department for the right candidate dependent on funding availability
More likely to be successful in applications to other University departments after successful completion of post
Employer Description:The Department of Medicine seeks to produce the highest quality research output while increasing the efficacy of translation, delivering a global impact upon clinical practice and patient wellbeing. We seek to enhance graduate education, and its interface with the NHS both at the research and clinical levels, while focusing on the success, wellbeing and diversity of its key resource, our staff and students.
With 550 staff and students, and a further 200 visitors, the Department of Medicine is the largest in the School of Clinical Medicine. We house over 80 Principal Investigators, 50% of whom are clinically active; and hold over 250 active grants worth £150M with an annual expenditure of £30M.Working Hours :Flexible, but core hours are Monday - Friday, 10.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Time management,Excel skills....Read more...
Duties and Key Responsibilities:
Office & IT Support:
Maintaining all documentation and oversight of fixed office products to ensure maintained in accordance with required standards
Office layout planning with teams, and management including computers, furniture, fittings, including management of office sets ups and moves when required
Office management, to include soft FM services and service agreements including security and alarm systems
Manage DSE assessment process & equipment requirements where needed
Manage office supplies and catering arrangements for all offices including managing supplier contracts and cost management
Complete minor handyman work when needed i.e. small works
Procure quotes and project manage any improvement works made to offices
Ensure all furniture is kept in reasonable condition
Assist with company credit card management
Management of the print fleet including renewals and supplier management, as well as ordering any ad-hoc machines when required
Maintain an asset list of devices across the group
Reviewing relevant invoices to ensure within budget & carry our supplier checks
Ensure continuous inventory to meet the needs of the business across group
Required systems assistance including Trainline and other 3rd party systems
New hire onboarding and leavers offboarding system access
Administration of Office 365 for Ad-hoc requests
Fleet Management:
Maintain fleet budget and ensuring best value is maintained with a focus on cost efficiencies
Ensuring the fleet is operating in accordance with legislation and regulations
Manage supplier relations & service providers
Manage interface with insurance providers, ensuring claims are managed effectively and losses minimised
Manage vehicle maintenance and service schedules, minimising downtimes. (Driver’s licence needed)
Where necessary collect vehicles from drivers houses and take to service providers
Keeping accurate records of vehicle contracts including but not limited to contracted mileage, funder & PD11
Assist finance department with vehicle info to accurately assign BIK tax to staff
Management of company fuel cards
ESG reporting adhered to as per guidelines
Onboarding drivers and cars to the insurance
Training:
Level 3 Digital Support Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Administrative Support:
Provide comprehensive administrative assistance to the DA team, including scheduling meetings, preparing agendas, and taking minutes to ensure effective communication and follow-up on action items
Maintain organised records of all delegated authority agreements, retrocession contracts, and renewal documents, ensuring easy access for team members
Tracking Renewals:
Monitor and track the renewal timelines for delegated authority agreements and reinsurance contracts, ensuring all deadlines are met
Assist in the preparation of renewal documentation, including data collection and preliminary analysis to support the DA Analyst and Senior DA Analyst in their presentations
Onboarding Support:
Facilitate the onboarding process for new binders and delegated authority agreements by coordinating with relevant stakeholders and ensuring all necessary documentation is completed
Maintain a checklist of onboarding requirements and follow up with team members to ensure timely completion of tasks
Data Management:
Collect and input data from various sources, such as underwriting teams and claims departments, into tracking systems or databases to ensure accurate reporting and analysis
Assist in the preparation of performance reports by compiling data and generating preliminary insights for review by senior team members
Compliance Assistance:
Support the team in ensuring compliance with regulatory requirements and internal policies by maintaining up-to-date records and documentation
Assist in the preparation of compliance reports and audits, ensuring all necessary information is readily available
Communication and Coordination:
Act as a point of contact for internal and external stakeholders regarding administrative queries and renewal processes, ensuring effective communication and timely responses
Coordinate with brokers and other partners to gather necessary information for renewals and onboarding, fostering strong working relationships
Continuous Improvement:
Identify opportunities for process improvements within the administrative and tracking functions, suggesting enhancements to streamline workflows and increase efficiency
Stay updated on industry trends and best practices related to delegated authority and reinsurance, contributing to team discussions and knowledge sharing
Support Team Development:
Participate in team meetings and contribute ideas for enhancing team performance and achieving strategic goals
Training:
The successful candidate will complete a Level 3 Financial Services Administrator Qualification
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday
Shifts to be confirmedSkills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
We are looking for an enthusiastic and determined individual who is looking for an exciting opportunity to learn on hand industry experience within a sales department whilst studying towards a professional qualification and accreditation
Main Function/Purpose of Job:
Supports the UK JLR sales team on the response of customer design changes through quotation documents at a core functional level for the successful financial status of all relevant programmes
Supporting the wider programme development team through the programme lifecycle, including managing changes and supporting business meetings
Manages (with supervision) low to mid-level programme, quoting current lifecycle parts for service and re-quoting parts for end-of-life production
Maintenance of commercial trackers to capture any programme changes to the financials
Supports the plants commercial activities and processing of claims to achieve business metrics
Principle Accountabilities:
As part of the apprenticeship programme, you will be required to study towards a Level 6 Chartered Manager Degree qualification in line with Apprenticeship standards and the education provider
Is directly accountable to the Sales Manager for the related customer (JLR) at a core functional level to support the successful implementation of programmes within the business
Monitor financial development for a low to mid-level account on sales pricing, tooling cost, CAPEX investment and engineering development costs
Provide cross-functional interface for the customer supporting the sales manager and programme team while attending all necessary regular meetings to ensure a sufficient level of programme support is provided and maintained
Ensure correct escalation and reporting of programme financial issues in a timely manner to the relevant management level to achieve successful resolution
Training:Chartered Manager (degree) Level 6.
Over the course of the programme, you will have day release to Coventry University to attend lectures whilst working your remaining week within the sales team to provide support for the customer, Jaguar Land Rover. There will be a structured programme in place for you to gain knowledge of the automotive product the business produces, with support and mentoring to develop your skills for an account management role. This will include taking on responsibilities for the aftermarket sales account and providing support for the wider team on several topics.Training Outcome:Progression into a Sales Engineer role.Employer Description:Treves UK is a subsidiary of the Treves Group. We operate from our plant in Farnham, North Yorkshire, HG5, with a smaller office in Coventry, CV3. The group manufactures and supplies interior and acoustic components to the automotive industry. We are a Tier 1 supplier to our customers, supplying directly to their assembly line where the cars that you see in the showroom are put together. As a plant we currently employ over 175 staff within the UK and over 4,500 across the Global GroupWorking Hours :37.5 hour working week, including time spent at university.
Monday to Friday.
Flexi time.
Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As outlined in the responsibilities below, this is all about being highly organised, able to multitask, willing to embrace the digital world and enjoying working in a busy and dynamic environment. Communication skills are key and working for lawyers means your written English needs to be impeccable. You will work with the MBD Manager and MBD Director, their team in the US and London lawyers across the board.
General
Support the implementation of marketing & BD strategies, campaigns and projects
Assist with BD reporting
Find ways to help achieve the Team’s goals
Marketing
Assist with the production of BD (pitch material) and marketing literature
Event organisation (annual party, seminars, small client events)
Sponsorship programme: help manage sponsoring and/or speaking opportunities at conferences
Coordinate with external agencies (design, print, event, catering)
Help coordinate the Firm’s newsletters and distribution lists
Assist with keeping the website up to date and ensure profiles and content are current, upload blogs, news, events and other new material
Social media: help manage Hausfeld’s twitter and LinkedIn company accounts
Track activities of the firm when it comes to PR, marketing activity and conference participation
Manage website content
Business Development
Responsible for the ongoing management and system and maintenance of the Firm’s contacts database (CRM)
Coordination of the Firm’s directories submissions
Maintain knowhow and information sources and monitor market trends, news and developments to identify new case opportunities
Maintain events and media trackers which help us monitor progress
Training:To meet the requirements of the Level 3 Multi-Channel Marketer apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment
Employer Description:Hausfeld is an award-winning law firm bringing a visionary approach to resolving disputes in competition, commercial, tech, environmental, consumer and human rights law. With offices across the US and Europe, they bring high-profile cases which redefine the legal landscape. Their antitrust team has won many awards for the claims they brought, and so has their environmental team for climate change cases. For more information, visit hausfeld.com.
Hausfeld are a gender-diverse firm with over 45% female lawyers and 37% female partners and have an excellent track record of promoting women worldwide. This compares favourably to worldwide industry averages. In addition, 54% of the Global Management Group is made up of women, and the vast majority of their senior business professionals are women. Hausfeld won ‘DEI Outstanding Firm’ at the Chambers Europe Awards 2024.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical,Team working,Creative....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts.
Working week will be confirmed on applicationSkills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
> Processing hire requests, coordinating delivery/collection of hire vehicles.
> Raise purchase orders for hire, damage and repairs
> Maintenance of commercial vehicle database;
Add new hires/remove off-hires from weekly supplier report
Key in details from commercial vehicle logs including driver name and mileages
Ensuring drivers detailed on vehicle logs are duly authorised to drive company vehicles
Liaise with hire company to ensure vehicles are serviced and maintained in accordance with manufacturer intervals
Produce and distribute hire reports for divisional review.
> Upload monthly IRFS Data
> Update motor insurance database (MID) with weekly on/off-hires
> Liaise with hire company to resolve vehicle breakdowns and vehicle replacements to minimise operational disruption.
> Maintenance of approved driver database;
Ensure driver mandates are in date, monitor and action licence changes and endorsements
Process new driver approval, input licence data to online licence check system ensuring driver submits appropriate approval to verify relevant category held for the vehicle type to be driven
Ensuring drivers sign acknowledgement of the driver handbook,
Conduct periodic data cleanse, removing leavers for the approved drivers database.
> Driver Training:
Ensure all employees driving on company business complete online risk assessment
Allocate/monitor completion of additional training modules assigned following speed reports and accident data
> Grey Fleet:
Check all mileage claims to ensure drivers are authorised, have provided correct documentation and the correct rate has been claimed,
Upload mileage data for environmental reporting
Ensure driver have appropriate business cover on motor insurance and vehicle is appropriately maintained by checking online MOT status
Ensure Business Mileage from is update periodically inline with HMRC rates
> Check hire invoices to ensure rates and job numbers reconcile with commercial vehicle database
> Monitor and action MOT and RFT requirements for any owned vehicles
> Tolls, Tunnels and Congestions Charging
Monitor on/off hires for the addition/removal of vehicles on relevant accounts
Ensure all accounts are regularly toped up to avoid PCN’s
> Process PCN’s and notices of prosecution, making payment and liaising with payroll department to ensure amount is deducted from driver’s wages, uploading and hyperlinking to Fines spreadsheet.Training:Business Administrator level 3 apprenticeship standard
Level 2 functional skills in Maths and English if exemptions are not heldTraining Outcome:The role is intended to develop over time and ongoing training will be provided.Employer Description:KAEFER Ltd is a multi discipline contractor operating across the UK and Ireland.
The role is based in Jarrow.Working Hours :08.00am to 4.00pm Monday to FridaySkills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
