Head of Claims – Marine Insurance (Dubai)

Head of Claims – Marine Insurance (Dubai) – AED 630k – 690k

Location: Dubai, UAE (Hybrid)

Seniority Level: Senior Associate / Senior Claims Manager

Travel: Occasional travel required

Are you a seasoned marine claims professional looking to lead complex casework and make a real impact? My client, a global player in marine insurance, is seeking a Head of Claims to manage high-value, international claims and support key policy holders across the region.

In this senior role, you’ll oversee the end-to-end handling of complex marine insurance claims, provide strategic advice to ship owners and charterers and ensure claims are managed efficiently, compliantly, and cost-effectively. You’ll also lead and mentor junior claims staff, collaborate with underwriting and legal teams, and contribute to business development through strong stakeholder engagement.

Key Responsibilities:

Manage complex P&I claims and provide high-level advice to policy holders Evaluate risk, determine liability, and develop cost-effective resolution strategies Support knowledge sharing, training, and compliance within the Claims Department Maintain strong relationships with Members, brokers, and service providers Ensure accurate documentation and timely claims closure in line with KPIs

What We’re Looking For:

Extensive experience in marine insurance claims handling (preferably P&I) A degree in Maritime Law, Insurance, or a related field Deep knowledge of international maritime regulations and conventions Excellent analytical, negotiation, and communication skills Proven ability to manage multiple priorities under pressure

This is an excellent opportunity to join a global, dynamic team and shape claims strategy in a critical region. If you thrive in a high-responsibility environment and are passionate about delivering exceptional service, we’d love to hear from you.

Navis is acting as an Employment Agency in relation to this vacancy.