Business Analyst – Claims Systems & Insurance Technology – Solothurn / Hybrid
(Key skills: Business Analysis, Health Insurance, Accident Insurance, Sumex, Claims Management, Invoice Verification, Requirements Gathering, Process Optimisation, SQL, Insurance Technology, Swiss Insurance Market)
Are you an experienced Business Analyst with strong expertise in health and accident insurance systems? Do you enjoy improving claims and invoice verification processes while working closely with both business and technical teams? If so, this is an exciting opportunity to join a specialist insurance technology organisation supporting critical systems across the Swiss healthcare insurance market.
Our client is seeking a Business Analyst – Claims & Sumex to support the ongoing development and optimisation of core insurance applications and claims processes. Working closely with customers, developers and technical specialists, you will analyse business requirements, develop functional specifications and contribute to the enhancement of highly business-critical insurance platforms.
In this role, you will model and optimise business processes within the health and accident insurance environment, particularly across claims and benefits management. You will support the continuous improvement of automated invoice verification processes, contribute to cost optimisation initiatives and help ensure the reliable operation of the Sumex business service and associated systems. You will also participate in customer projects, release planning and production implementations.
It is very important that candidates have strong know-how within the health and accident insurance environment. In addition, hands-on experience with Sumex and/or Syrius is a key requirement for this role. Experience with SQL, process modelling and requirements engineering will also be highly beneficial, alongside strong communication and stakeholder management skills.
This is an excellent opportunity to join a collaborative insurance technology environment where your expertise will directly contribute to improving digital claims management and operational efficiency across the healthcare insurance sector.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 125,000 + Benefits
Language: Minimum of C1 German and English
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDTECHREC NOIRSWITZERLANDREC....Read more...
Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer
Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme
About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in RackheathResponsibilities include but not limited to:
Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery
Skills and Experience
Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability
Interested? Apply now with your updated CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Claims Handling Team provides outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals and is an important aspect of the firm’s insurance business and future strategy.
The main responsibilities will be assisting team members with administrative tasks, including:
Opening new matters and inputting data into the claims management system
Sending acknowledgements
Conducting conflict searches
Assisting with diary management
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making/receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example, arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information, etc.
Capturing and collating required Management Information, for performance management, client reporting, Service Level Agreements, etc.
Liaising with insurers and brokers to request full policy information
Ensuring policies, proposal forms and schedules are properly filed
Management of centralised mailboxes
Providing excellent customer service at all times
Training:Business Administration Level 3 Standard.
Training Outcome:At this stage, we envisage there will be opportunities to work in the Claims Handling Team as an administrator following an initial 18-month fixed-term contract whilst the apprenticeship is undertaken.Employer Description:RPC is a dynamic, collaborative, and commercial law firm. Headquartered in London and with offices in Bristol, Hong Kong and Singapore, RPC support their clients globally, both through their own offices and by collaborating with leading law firm networks. They are big enough to handle the most complex matters, and agile enough to adapt quickly to the opportunities and challenges their clients face.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Responsible to: Senior Billing Co-ordinator
Duties:
1. Legal Help and Help at Court Submissions:
Ensuring billing deadline dates are met
Entering correct details to the spreadsheet
Uploading claims
Allocating BACs payments from bulk payments to individual matters
Preparing and submitting (3x over) escape claims
Monitoring Caseworkers closed and open cases
2. Legal Aid Certificated Matters:
Reviewing Bills of Costs and Legal Aid Report Bills prepared by the costs draftsman to ensure accuracy
Uploading claims for costs to the Legal Aid Agency (LAA) via CCMS
Liaising with the counsel to ensure that their claims are uploaded on the same day
Preparing and submitting appeals of LAA costs reductions
3. Inter Partes Matters:
Preparing invoices for opponent party(ies)
Paying all third parties correctly
Preparing profit costs bills
Uploading claims for costs to the LAA via CCMS (preparing Claim 2’s for payment of the LAA costs element)
4. Housing Possession Court Duty Scheme:
Diarising relevant dates
Submitting monthly HPCDS court duties for payment from the LAA in a timely manner
Reconciling payments from LAA for HPCDS
Preparing and submitting LAA Criminal Claims (CRM Claim 11)
Allocating BACs payments received from LAA to the correct client matter within case management system
Petty cash – monthly balance
Back up for payment of supplier invoices
9. Ensuring the ledgers are correctly allocated and cleared upon closure and storage of the files.
10. Answering incoming telephone calls and completing intake, which often involves managing difficult clients
11. Managing file storage:
Closing files and ensuring clear ledgers prior to recording file details on case management system (if applicable) ready for off-site storage
Managing and maintaining any relearnt hard copy files on site in office
Maintaining the record of archived files and initiating their destruction by the storage company upon the expiry of the relevant periods
12. To attend appropriate training courses in order to maintain and develop professional expertise and to satisfy regulatory requirements.
13. Proficient in Microsoft 365 applications and to be self-servicing.
14. To keep updated with changes in the law within relevant legal areas, as necessary.
15. To undertake any other tasks as may be identified and which are generally compatible with the functions for the post and to support the efficient operation of the Law Centre.
16. To adhere to all Law Centre policies, including the Equality and Diversity policy.Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Potential for a permanent role on completion.Employer Description:Southern England Law Centre has provided free and low-cost specialist legal services to alleviate poverty and disadvantage for over 40 years. We provide specialist Housing and Welfare Benefits legal advice and representation.Working Hours :Monday to Friday, 9 am-5 pm.Skills: Communication skills,Attention to detail,Excel,Word,Numeracy,Punctuality,Integrity....Read more...
Duties include but will not be limited to:
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims or files on behalf of our business partners and suppliers
Learning to confidently and efficiently represent the initial interface between the customer and the company
Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team
Also actioning all outbound communications following the appropriate procedures
Gradually liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims process
To deliver excellent customer service at all times
To work with the team to achieve your own individual objectives
Achieve monthly KPI targets as communicated by the Team Leader/Manager
Consistently promote the vision, values and behaviours expected of the company through the provision of the highest level of customer service
To ensure personal compliance with the S&G policies and procedures
Training:
This apprenticeship is workplace delivery meaning there is no day release to college
Training Outcome:
There may be a fulltime position available upon successful competition of this apprenticeship
Employer Description:We are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. We have an excellent reputation for outstanding customer service, and we have grown substantially over the last few years. We are studiously focused on delivering growth for the long-term by continually investing in our people, culture, and infrastructure. We have a workforce of just under 150 with a clear purpose and vision and, to achieve this, we require committed team members who follow our values and are passionate for the journey ahead.Working Hours :Monday- Friday
9.00am- 5.30pmSkills: Organisation skills,Team working,Willing to learn,Committed,Resilient,Time management,Hardworking....Read more...
Location Tewkesbury
3.5 Ton Driver
Can have up to 6 points on Licence
Clean claims history
Driving History required
Ongoing Drop off of bathroom equipment
13 stops per day over a radius of 300 miles
Start Time between 5.15am and 7.30am to load up.
Working hours will be 9.6 hours a day 1 hours lunch break , 48 hours per week
Must be back at depot 5pm to drop off van
( subject to traffic)
Fulltime ongoing work.
Immediate start: Call Stephen Sodje to discuss.
As an Accounts/Finance Apprentice, you will support the Finance Manager and wider finance team by:
Processing sales invoices and purchase invoices accurately and efficiently.Assisting with invoice processing and other finance administration as required.
Maintaining accurate financial records and ensuring data is entered correctly.
Processing documentation and generating correspondence in response to queries.
Providing administrative support to the finance team and wider business.
Responding professionally to enquiries from clients, colleagues and third-party service providers.
Liaising with colleagues across technical and operational teams.
Using finance and case management software to maintain records and process transactions.
Supporting compliance with Thomas Miller policies, including sanctions and payment controls.
Assisting with financial reporting and other finance activities as your experience develops.
Providing cover for finance team members during periods of annual leave or absence.
Contributing positively to a collaborative and supportive team environment.
Training:
4 days per week at Thomas Miller
1 day per week at Newcastle College
Training Outcome:The chance to become an integral member of the finance function with increasing responsibility as you progress.Employer Description:Thomas Miller Claims Management (TMCM) is a specialist marine risk management consultancy providing marine claims handling, adjusting and operational support services to clients across the marine, transport and wider commercial sectors.
As part of the wider Thomas Miller Group, we combine the benefits of working within a supportive, close-knit team while offering exposure to an international business operating across multiple industries.Working Hours :Full-time, Monday to Friday, 9:00am – 5:00pm (1-hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Business Analyst – Insurance Tariff & Claims Systems – Solothurn / Hybrid
(Key skills: Business Analysis, Health Insurance, Accident Insurance, Sumex, Syrius, Tariff Management, SQL, Requirements Engineering, Invoice Verification, Insurance Technology, Swiss Insurance Market)
Are you a Business Analyst with deep expertise in health and accident insurance processes and a strong understanding of tariff and claims management systems? Do you enjoy working in complex environments where technology and business operations combine to improve efficiency and automation? If so, this is an excellent opportunity to join a leading insurance technology organisation supporting the Swiss healthcare insurance sector.
Our client is seeking a Business Analyst – Tariff Management to support the development and optimisation of business-critical insurance applications and automated invoice verification processes. You will work closely with technical teams, business stakeholders and customers to analyse requirements, develop specifications and contribute to solutions that support highly regulated insurance operations.
In this role, you will monitor developments across the Swiss health and accident insurance market, analyse business requirements and help deliver enhancements through configuration and system optimisation. You will also support release planning and implementation activities, maintain reference data processes and contribute to the operation of core business services and peripheral systems.
It is very important that candidates have strong know-how within the health and accident insurance environment. In addition, experience with the systems Syrius and/or Sumex is a key requirement for this position. Experience with tariff systems, invoice verification processes and SQL would be highly beneficial, alongside strong analytical and communication skills.
This is a fantastic opportunity to join a forward-thinking insurance technology environment where your expertise will directly contribute to improving operational efficiency and digital insurance services.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 120,000 + Benefits
Language: Minimum of C1 German and English
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDTECHREC NOIRSWITZERLANDREC....Read more...
This role is remote working
Content and social media:
Plan, write and schedule content across LinkedIn and other social channels, applying multi-channel campaign delivery skills
Produce marketing collateral – blog posts, case studies, thought leadership pieces, nurture emails and social copy – using AI content creation and automation techniques
Coordinate existing customer testimonial and case study collection, including liaising with customers, arranging feedback calls, and monitoring consent and approval processes
Research target audiences, competitor activity and sector trends to inform messaging and positioning.
Partnerships, events and client engagement
Coordinate the planning, logistics and content for webinars, exhibitions, conferences and sponsorships
Support partnership and co-marketing activity with third parties (e.g. introducer or referral partners)
Plan and coordinate engagement activity with new and existing customers, such as onboarding welcome packs and focus / community groups
Support our commercial and customer success team with maintaining and expanding existing customer relationships via nurture materials to encourage platform activity and to introduce new features.
AI-assisted marketing operations
Support the building, testing and iteration of AI-powered workflows for marketing use cases
Assist with building document prompt libraries and AI-assisted processes to support consistent, scalable marketing output
Identify opportunities where AI tooling can reduce manual effort across content production, research and client communication, applying AI and GDPR/compliance principles
Reporting and administration
Maintain marketing trackers, approval logs, shared drives and communication channels up to date
Coordinate segmented nurture campaigns and outreach communications, including list management
Monitor and report on campaign performance (e.g. traffic, engagement, email open/click rates and pipeline/ROI contribution)
Training:You will undertake the Multi-channel Marketing level 3 apprenticeship, which includes:
Multi-channel Marketer Apprenticeship Standard Level 3
Functional Skills in maths and English if required
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Delivery method and location of delivery to be confirmed
Your training will include gaining internationally recognised Level 3 qualification
Training Outcome:Potential for permanent employment after apprenticeship.Employer Description:Since 2020 we've solved the hardest technical challenges for firms running mass and class claims — group litigation, mass tort, arbitration, and high-volume claims work. We went deep on their operational pain and built the software that removed it. Today, our AI is revolutionising how those firms work.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience,Physical fitness....Read more...
Experienced Contracts Manager for Insurance Repair WorksOur client is a long-established Essex based Construction Company, who carry out a broad spectrum of works from specialised works to churches and listed buildings to mainstream construction and insurance repairs. Employing approximately 100 employees.They are looking for an experienced contracts manager for Insurance repair works based at their central Essex head office. You will be dealing with technical claims ranging from £1k to £500k on both domestic and commercial property insurance claims. You will be responsible for scoping and estimating the repair works, then contracts managing and surveying the works to completion and submitting both interim and final accounts whilst maintaining a close relationship with clients and supply chain.Job role and responsibilities
Accurately surveying repairs to domestic & commercial properties for all insured perils.Scoping the required works onto various electronic scoping systems and/or produce competitive tenders for the works including written specifications, whilst having regard for the insured perils.Preparing tender enquiries for suppliers and subcontractors, analyse tender returns and place supply and subcontract orders.Ascertain Health & Safety risks and ensure Health & Safety on site and the compilation of CPP’s.Liaison with clients’ representatives & establishment of good working relationships together with attendance at and contribution at site meetings.Ability to understand, implement and maintain client SLA’s.Ensuring projects are completed on budget and to schedule.Carry out site audits and ensure quality of works on site.Deal with variations and any problems on site.Deal with final accounts and hand over to accounts for invoicing.
What skills/experience will you need?For the role you will need to have a proven track record of managing client and quality focused, profitable insurance repairs over a number of years. You will be used to producing accurate scope of works, have good computer and organisational skills, an excellent knowledge of trades and relevant costs within the industry and used to managing multiple trades and multiple sites. You will possess good time management skills and the ability to work both as part of a busy team and remotely when required. Good communication skills are essential for the role.Package detailsIn addition to the Contracts Manager salary, (negotiable dependent upon experience), you will receive a company vehicle (or car allowance) and the equipment required to carry out the role plus auto enrolment into a company pension scheme.For an opportunity to join this expanding company please submit your CV ASAP.Our client welcomes applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
High Yield & Distressed Fixed Income Sales – Sales & TradingLocation: London – Hybrid/Office-basedSalary: £70,000 – £120,000 per year, depending on experienceAn exceptional opportunity to join a dynamic investment boutique specialising in high-yield bonds, distressed/defaulted debt, and structured products.Company OverviewThis independent investment firm is a leading player in high-yield and distressed fixed income trading, with a strong focus on sourcing illiquid securities in global distressed or bankruptcy situations. The team operates across multiple geographies, making language skills and cross-border expertise a valuable asset.Job OverviewThis role is ideal for individuals with at least one year of experience in distressed debt, leveraged finance, or fixed income trading. You will work closely with multiple departments, including research, settlement, and compliance, while covering a range of fixed income products and debt-to-equity situations.With an aggressive compensation package, this position offers high-performing individuals the chance to thrive in a fast-paced, high-calibre environment.Here's What You'll Be Doing:Selling and trading illiquid, distressed, and high-yield fixed income securities.Engaging in bankruptcy claims, distressed/defaulted debt, or non-performing loan (NPL) transactions.Managing and originating deals in leveraged finance, emerging markets, and convertible bonds.Working closely with research, settlement, and compliance teams to ensure smooth execution.Developing relationships with institutional investors and key market participants.Identifying market opportunities and executing trades within the distressed and high-yield space.Here Are The Skills You'll Need:Minimum of 1 year of experience in any of the following areas:Bankruptcy claims, distressed/defaulted debt sales or tradingHY, EM, or convertible bonds sales, trading, or originationLeveraged finance/loans/NPLs sales, trading, origination, or transactionsRestructuringStrong ability to multi-task, prioritise, and deliver results in a high-pressure environment.Sound understanding of regulatory and compliance obligations in the fixed income space.Excellent communication skills with a sharp commercial mindset.Ability to work in a team-driven environment, collaborating across departments.Fluency in Italian is a plus.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Competitive compensation with significant earning potential.Exposure to a wide range of fixed income products and cross-border transactions.A dynamic, fast-paced trading environment with career progression opportunities.Direct engagement with global institutional clients and key market players.Hybrid work options with a mix of office-based collaboration and flexibility.Salary: £70,000 – £120,000 per year, depending on experience.Why Pursue A Career In Distressed & High-Yield Fixed Income Trading?This sector offers one of the most lucrative and intellectually stimulating career paths in finance. It combines strategic deal-making, in-depth market analysis, and high-stakes trading within a global environment. If you are driven, analytical, and thrive in a high-reward, fast-moving industry, this is the perfect role for you.....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
We are looking for a driven individual to join our team as an Apprentice Commercial Insurance Broker.
In this role, you will:
Support senior brokers in managing client portfolios, preparing insurance quotations, handling renewals, and assisting with claims management
You'll also gain valuable experience in insurance administration, including processing documents and managing client records
Basic accounts management, such as invoicing and payment tracking
Develop a deep understanding of the UK insurance market, build technical knowledge, and work towards industry-recognised qualifications
Training:All learning and training will be delivered within the workplace. You will be learning and training on average 6 hours per week.Training Outcome:
Upon successful completion of the apprenticeship, you will have the opportunity to transition into a full-time role as a Commercial Insurance Broker
With experience, you could advance to senior broker positions, specialise in niche markets, or move into leadership roles.
The skills and qualifications gained will also open doors to various roles in insurance, risk management, or underwriting.
Continuous professional development and certification can further enhance your career, potentially leading to higher-level positions and increased earning potential in the financial services sector.
Employer Description:Park Commercial Ltd are an expanding and growing Commercial Insurance Broker. Working Hours :Monday to Friday; 09:00 - 17:00. This includes 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills....Read more...
Business Development & Account Support Executive (12-month fixed-term)Salary: £28,000 + commissionLocation: Saltaire, BradfordDepartment: CommercialReports to: Field Sales ManagerMain purpose of jobTo generate and develop new corporate/B2B business leads for the company's health cash plan products through proactive outbound calling and relationship-building, including via LinkedIn and other social media.You will also provide administrative and commercial support to Corporate Account Manager in the management of existing corporate accounts and intermediaries.Company OverviewSovereign Health Care (SHC) is a 150-year-old, Bradford-based organisation committed to promoting better health for everyone.SHC’s core mission is to help people achieve this goal, underpinned by the following core values:
Above all, we are customer-focused.We do the right thing.We work hard for each other.We are always improving.We believe in Sovereign Health Care.
Today, SHC’s primary business offers affordable health cash plan products to individual consumers and corporate clients. For a modest monthly premium, these products reimburse customers for everyday healthcare expenses, such as dental, optical and physiotherapy.Main duties
Generate qualified new business leads and appointments within the corporate/B2B market through proactive outbound calling and research.Build relationships with senior decision-makers and maintain accurate CRM records to meet agreed activity and appointment targets.Generate appointments for the BDM.Build and maintain a professional presence on LinkedIn and other relevant social media, developing connections with prospective corporate clients and intermediaries.Work closely with the Corporate Account Manager and BDM.Participate where required in internal sales projects.Maintain a thorough knowledge of product benefits to present solutions clearly and confidently, overcoming objections to meet customer needs.Actively support marketing campaigns, using initiative to identify prospects with the greatest potential for new business.Provide account management and administrative support to the New Accounts Manager, applying commercial awareness to day-to-day tasks.Manage company scheme data and day-to-day queries, using internal systems to pull together information as needed and redirecting queries to the relevant department where appropriate.Support with high-level claims queries for corporate business.Produce claims MI reporting, pulling together reports on cash plan and EAP usage for review.Prepare quotations to support the Account Management function.Support the onboarding of intermediaries and provide them with administrative support.Follow standard company and departmental processes and procedures, sharing ideas for improvement with your line manager.
Person specificationRelevant experienceEssential:
Proven experience in a target-driven business development or outbound B2B telesales role, with a demonstrated ability to deliver against sales/appointment targets.Ability to work in a fast-paced environment.Ability to work within a team and use own initiative.
Desirable:
Experience of building professional relationships via LinkedIn or other social media.
Aptitude, skills and abilities
Commercially astute, with a good level of commercial understanding.Professional and friendly telephone manner.Able to actively listen and engage decision-makers, handling objections effectively.Excellent written and verbal communication skills.Good planning, organisation and time management skills.Competent in Microsoft Office applications, including Word, Excel and Outlook, and experience of working with CRM systems.Basic internet and email skills, with training provided where needed.High level of accuracy and attention to detail.
Personal attributes
Commitment to customer service excellence, internally and externally.Confidence and resilience to make proactive outbound calls to clients and prospects, remaining positive in the face of rejection.Able to work effectively under pressure and to tight deadlines.Self-starter, results-oriented with a positive, self-driven and determined outlook.Commitment to continuous improvement.Adaptable to change.Confident, proactive approach to building relationships via social media.
Disposition
Accountability – committed to taking ownership and responsibility for agreed actions and delivery.Takes ownership of tasks with a proactive, can-do attitude.
Interested? Please apply with your latest CV.
INDHS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Our client is a leading insurance business who are seeking to appoint a Risk Manager to join its Enterprise Risk Management function.
This is an excellent opportunity for an experienced risk professional looking to develop their career within a broad second-line Enterprise Risk Management role, working closely with senior stakeholders and first-line teams across the business.
You will play a key role in supporting the delivery and continued development of the Group's ERM framework, with exposure across ORSA, Risk Appetite, RCSA, risk assessments and senior risk reporting.
Key responsibilities
Support and project manage the ORSA process, including quarterly and annual reporting
Develop and deliver "deep dives" and thematic risk reviews
Support the implementation and development of the ERM Framework
Provide effective second-line risk challenge to the business
Support the quarterly Risk & Control Self-Assessment (RCSA) process
Support implementation of the Risk Appetite Framework, including quarterly metrics
Produce and analyse risk MI and reporting for senior management and committees
Build strong relationships with first-line teams including Underwriting, Claims and Third Party Capital
Promote risk management best practice and support risk training across the Group
We are looking for a risk professional with:
Strong Enterprise Risk Management / ERM experience
Experience within a second-line risk environment
Knowledge of ORSA, Risk Appetite and RCSA
Experience undertaking risk assessments and providing effective challenge
Strong stakeholder management and influencing skills
Excellent analytical, project management and report-writing abilities
Confidence communicating with senior stakeholders
Insurance / London Market experience is essential
A commercial outlook and desire to partner with the b
This role would suit an experienced Risk Manager, Enterprise Risk Manager, ERM Analyst or Senior Risk Analyst who is looking for a broader role with significant exposure across the business and the opportunity to develop their ERM career.
Hybrid working : 3 days in the office
For more information please click to apply.
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General administrative tasks to keep the company moving forward
High accuracy data inputting
Resolution of various IT user support issues
Send customer feedback surveys and manage the responses
Produce any documentation or correspondence to the company standard
Achieve individual and team KPIs and SLAs
Deal with inbound and outbound calls and other incoming enquiries from customers in a professional manner
Accurate information capture to update our claims handling system and third party portals accordingly
To undertake any other duties consistent with the role
Training Outcome:Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday - Friday 9.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
DENTAL RECEPTIONIST REQUIRED IN DEREHAMTo work Saturdays only Hours: 8.45 AM to 3.45 PM7 hours per weekOffering £13ph- £15phStart date: ASAPA busy mixed NHS and private practice in Dereham, NorfolkMain Job Tasks, Duties and ResponsibilitiesGreet patients.Register new patients according to established practice protocols.Assist patients to complete all necessary forms and documentation.Verify and update patient information.Inform patients of dental practice procedures and policy.Move patients through appointments as scheduled.Enter all relevant patient information into data system.Maintain and manage patient records in compliance with privacy and security regulations.Answer and manage incoming calls.Respond and comply to requests for information.Schedule patient appointments.Confirm upcoming appointments and recalls according to practice protocol.Check daily appointment schedule.Arrange patient charts for next day appointments.Fill in cancellations and no-shows.Organise referrals to other specialists.Dispatch lab work appropriately.Collect and receipt payments from patients at time of treatment.Inform patients of financial treatment plan options.Arrange payment schedule with patients.Prepare and mail billing statements.Prepare claim forms for dental insurance.Arrange supporting documents for insurance claims.Sort and distribute incoming and outgoing post.Monitor and maintain inventory of dental office supplies.Update patient education materials.Maintain a professional reception area.Safeguard patient privacy and confidentiality.Education and ExperienceGeneral education degree or high school diploma.Knowledge of dental terminology, procedures and diagnosis.Knowledge of computer and relevant software applications.Knowledge of general administrative and clerical procedures.Working knowledge of dental insurance.Experience using Software of Excellence.Key Competencies and SkillsHealthcare reception skills, ideally in dentistry.Computer/IT skills.Communication skills.Information collection and management.Planning and organizing.Accuracy.Customer service skillsTeam workInitiativeAdaptabilityConfidentialityKey Benefits:- Competitive salary with rapid growth potential- Bonuses tied to clear KPIs for achieving targets- Opportunity to work alongside a friendly and professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our expanding organisation- Substantial discounts on dental treatments for yourself....Read more...
Level 3 Insurance Practitioner Apprenticeship, supported by our training partner Skills Edge and the Chartered Insurance Institute (CII) Qualifications, to achieve the Certificate in Insurance ("CII") qualification. The successful candidate will be supported to complete professional qualifications within an 18-month apprenticeship, with at least 20% of their working time dedicated to training, studying and learning.
As an Apprentice Marine Insurance Broker, you will need to complete a variety of tasks including:
Build and maintain ongoing relations with new and existing clients
Take information from clients, to enable assessment of their insurance needs
Research insurance companies’ policies and negotiate to find and compare the most suitable cover within regional and Lloyds of London markets
Ensure that clients understand the terms and cover provided in new business and renewal quotations
Manage client needs and expectation throughout the policy life to include any amendments
Advise clients in respect of the claims process and how to mitigate risk
Support team members with managing their client base and answering customer queries via telephone and email
No prior Insurance experience is required. You will be given appropriate support and supervision to both carry out your job role and complete the apprenticeship.
With further training and career development opportunities available, this is a really exciting time to join our business and build a long and successful career within the marine insurance industry.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation - Skills Edge Training Ltd.
Your training course - Insurance Practitioner, equal to Level 3 (A level).Training Outcome:N/A.Employer Description:Founded in 1977, DR&P Group is a Top 50 UK insurance broker with over 550+ experts across 34 UK offices and 5 global locations. International Marine Specialists are the cargo and freight specialists within the groupWorking Hours :Monday to Friday: 9am - 5pm with 30-mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Keen interest in Insurance,Microsoft Office,Self Motivated,Build relationships,Committed....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme here in our state-of-the-art Bodyshop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle paint technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can have a full-time career within the automotive industry with many opportunities to progress to positions of authority such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Evolve Accident Repair Centre (Evolve ARC) is a leading accident repair specialist, known for its fast, customer-focused service and high-quality workmanship. As a Tesla and BMW approved bodyshop, Evolve ARC offers comprehensive accident management, claims support, and guarantees all repairs. Customers benefit from a courtesy car, a single point of contact, and quick turnaround times, with most repairs completed within a week. Evolve ARC prides itself on exemplary customer service and helping drivers get back on the road quickly and safely.
In addition to their growth plans, EvolveArc has achieved BS 10125, the industry gold accreditation for automotive repair which ensures the company provides consistently safe and high-quality vehicle damage repairs. All staff are trained in electric vehicle awareness and hold many EV specialist qualifications. Staff are also IM accredited which is reviewed every three years to ensure they’re up to date with emerging technologies.
Evolve Arc has also invested heavily in specialist equipment to ensure EV vehicles are repaired to manufacturer specifications. The company is dedicated to reaching net zero, achieving PAS2060 and has taken steps to reduce power usage, go paperless and increase its EV courtesy car fleet.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Support the finance team with a range of day-to-day accounting tasks
Process invoices, payments and expense claims while building accuracy and attention to detail
Reconcile bank statements and help check financial records
Assist with sales and purchase ledger work to keep records up to date
Help prepare financial reports and spreadsheets
Maintain accurate records and organise finance files
Respond to routine finance queries from colleagues
Use accounting software and Microsoft Excel to record and analyse information
Follow company procedures and maintain confidentiality
Apply your apprenticeship learning in the workplace and develop your accounting knowledge
Training:
Your training during the apprenticeship will combine on-the-job learning with off-the-job training
20% of your contracted working hours will be dedicated to the off-the-job training
You will complete your Level 3 Assistant Accountant apprenticeship via a blended learning delivery plan, combining online study with face-to-face sessions at Sutton Coldfield College
Online learning will be delivered by Mindful Education
You will attend Sutton Coldfield College for in-person training sessions
You will develop the knowledge, skills and behaviours required to complete your apprenticeship and succeed in the role
You will apply your learning in the workplace with support from your employer and training provider
Training Outcome:After completing the Assistant Accountant Level 3 apprenticeship, you could progress into roles such as:
Accountant
Management Accountant
Finance Officer
Accounts Technician
Payroll or audit roles
You may also choose to continue your studies with a higher-level accounting qualification.Employer Description:BullionByPost is a Birmingham-based online precious metals retailer and part of Jewellery Quarter Bullion Limited. Founded in 2008, the company has grown from a small start-up in Birmingham’s Jewellery Quarter into one of the UK’s leading online bullion dealers. BullionByPost specialises in the sale of gold, silver, platinum and palladium bars and coins, providing customers with a straightforward, secure and customer-focused way to buy and sell precious metals. The business combines retail, technology, finance, operations, marketing and customer service, creating a diverse and fast-paced working environment. With a strong focus on customer service, innovation and continued growth, BullionByPost offers apprentices the opportunity to develop valuable skills and gain practical experience within an established and growing Birmingham-based business.Working Hours :Monday - Friday, 8:30am - 5:00pm, with a one-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative,motivated....Read more...
We are seeking a highly motivated and detail-oriented individual to support the investment relations team as an Investor Relations Assistant at a renowned Financial Services company. If you're a proactive multitasker with excellent communication skills and a passion for investment relations, we want to hear from you!Investor Relations Assistant (based in London, Salary: £57k - £58k)Here's what you'll be doing:Managing extensive diary schedules and coordinating travel arrangements, including complex itineraries across various time zones.Scheduling meetings and facilitating communication with investors, internal executives, and other stakeholders.Assisting in the coordination of investor events, including logistics and scheduling.Supporting the organization of Advisory Board Meetings, managing member lists, and arranging ad hoc meetings as necessary.Handling phone calls promptly and efficiently, demonstrating excellent telephone etiquette and screening capabilities.Acting as an effective gatekeeper for the team.Generating presentations, letters, and emails, both from provided content and using own initiative.Conducting research using various tools and databases (training provided).Taking initiative to handle incoming issues and expand personal network internally and externally as knowledge grows.Processing expense claims in a timely manner.Assisting with ad hoc projects and administrative tasks as needed.Undertaking other ad-hoc duties and projects as assigned, as the role continues to develop and expand.Essential Requirements:Minimum 5 years of experience as an Assistant, providing support to at least two Professionals.Proficient in MS Office with a willingness to adapt to new systems.Demonstrated ability to navigate change and effectively solve problems.Excellent interpersonal and communication skills, both written and verbal.Previous experience in an international setting is advantageous.Exceptional organizational skills, including multitasking and proactive planning.Approach unfamiliar situations with a practical and proactive mindset.High level of discretion, accuracy, and attention to detail; respects confidentiality and demonstrates integrity and sound judgment.Flexible mindset with a willingness to tackle tasks of any size.Openness to taking on additional responsibilities as they arise.Basic understanding of business and finance, with an eagerness to learn about Private Equity.Proficiency in languages, particularly German or Swedish, is a plus due to international environment of the companyHere are the benefits of the job:Competitive salary of £50k-£55kOpportunities for professional development and advancement within the company.Exposure to senior management and industry professionals.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Commercial Account Handler – Newcastle – Up to £40k
A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.
This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.
Salary: Up to £40,000 Location: Newcastle Working pattern: Hybrid post probation
What you'll be doing
Managing a portfolio of commercial small business clients, focusing on retention, service and growth
Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience
Preparing and negotiating quotations and renewal terms with insurers and underwriters
Handling policy documentation, invoicing and credit control accurately and efficiently
Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions
Identifying opportunities and contributing to the wider success of the team
What they're looking for
Previous insurance experience - broking or account handling background preferred
Experience obtaining quotes and placing business with insurers
Strong organisational skills - comfortable managing multiple priorities simultaneously
Excellent attention to detail, particularly around documentation and compliance
A confident, professional communicator with clients and colleagues alike
Good negotiating skills and the ability to build lasting relationships
Why join them?
Recognised as one of the best large companies to work for in the UK
A genuinely unique ethos and culture - one that goes well beyond the bottom line
Discretionary annual bonus based on individual and company performance
Employer pension contribution of 5% - rising to 10% after 5 years
Life Assurance up to 4x salary and Group Income Protection up to 65% of salary
25 days holiday plus bank holidays - increasing with length of service
Fully funded professional qualifications and financial incentives for development
A supportive, inclusive environment where people genuinely thrive
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
JOB DESCRIPTION
Essential Duties & Responsibilities:
Procurement of MRO Goods and Services
Including Tracking and Expediting
Facilitating various transactions in the ERP and CMMs systems including but not limited to.
Reporting
Purchasing
AP
Inventory
Asset Optics
Planning/Scheduling
Document Reconciliation
Assist with and oversee various storeroom activities including but not limited to
Stock Replenishment
Cycle counting
Shelf Stocking
Housekeeping
Restructuring
Vendor/Supplier/Contractor Relations including but not limited to
Maintaining relations with
Seeking out new
Expediting
Initiating/Closing Claims
Coordination of Vendor and Service Visits
Participate in Peer engagement programs.
Back up and support co-workers in their absence
Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures.
Follow all safety procedures and company policies.
Conduct all business with integrity.
Required Skills:
High School Diploma or GED
Strong communication and interpersonal skills; ability to read, write, speak, and understand English.
Computer
MS applications, specifically Word, Outlook, Excel, and Teams
Various Scanning and Imaging applications
Preferred experience with ERP and CMMS systems
Interpersonal skills
Ability to work at all levels of the organization.
Emotional intelligence
Problem Solving
Attention to detail.
Customer Service
Internal/External Additional Consideration Given to Those With:
Previous purchasing and/or MRO supply coordinating experience.
Paint/Coatings/Chemical industry knowledge or experience.
This is a Non-Exempt position. Salary Target Range: $23.60 - 27.60/HR.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers paid holidays.. You are also eligible to earn two weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
BCA Automotive Fleet, based at CTS Corby, are looking to recruit an HGV Technician apprentice. What you’ll be learning:
As an HGV Technician, your role will involve diagnosing faults, performing services, and carrying out repairs on HGVs and buses. Throughout your apprenticeship, you will learn to:Reporting to the Workshop Manager, the key responsibilities will be, but not limited to:
Perform vehicle servicing and inspections
Carry out both general and preventative maintenance
Repair and replace vehicle parts as needed
Diagnose faults using advanced onboard diagnostic systems.
While also:
Ensure that all job cards and service / inspections sheets are completed properly and legibly
Understand and work according to parts order procedures, warranty claims and exchange items
Ensure that customer requirements and expectations are met
Maintain a high standard of cleanliness and tidiness
Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day
Attending block release to the Remit Training Academy in Derby every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by BCA/CTS
Hours: The shifts are 4 on 4 off, both night and day shift. Under 18s won’t start before 7am or finish after 11pm.Wages: £8.70 per hour plus a 10% shift allowance
Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:BCA provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A BCA trained apprentice will become a top class asset to their business for years to come.Employer Description:BCA have been bringing together buyers and sellers for nearly 70 years Starting in 1946 as Southern Counties Car Auctions they were one of the first companies to let people across the UK buy and sell a wide range of cars at auction from budget runarounds to imports.Working Hours :40 hours, Monday - Friday.Skills: Attention to detail,Enthusiasm to learn,Mechanically minded....Read more...
This is an excellent opportunity for someone looking to build a long-term career within the insurance broking sector while completing the Level 4 Insurance Professional Apprenticeship and working towards a recognised professional insurance qualification.
Working alongside experienced insurance professionals, you will develop the technical knowledge and commercial skills required to support clients, understand their insurance requirements, approach insurers and help arrange appropriate insurance solutions.
As you progress through the apprenticeship, you will take on greater responsibility for managing client relationships and supporting the full broking lifecycle.
Key Responsibilities
· Support the management of new and existing client relationships.
· Build an understanding of clients businesses, activities and insurance requirements.
· Assist with obtaining and reviewing quotations from insurers.
· Communicate with insurers to negotiate terms, premiums and levels of cover.
· Support the preparation of insurance proposals, presentations and renewal documentation.
· Assist with new business, renewals and mid-term adjustments.
· Compare policy wordings, exclusions, limits and conditions to help identify suitable insurance solutions.
· Maintain regular communication with clients and provide a high standard of customer service.
· Develop strong working relationships with insurers, underwriters and other insurance professionals.
· Ensure client and policy information is accurately recorded on internal systems.
· Work in accordance with FCA requirements, company procedures and relevant insurance regulations.
· Identify opportunities to support the wider growth and retention of client accounts.
· Develop your technical knowledge of insurance products, risk and the wider insurance market.
The Apprenticeship
As part of the role, you will complete the Level 4 Insurance Professional Apprenticeship alongside your day-to-day employment.
The programme will help you develop advanced knowledge and skills across areas including:
· Insurance principles and practice
· Insurance broking
· Risk assessment and management
· Insurance products and markets
· Regulatory and compliance requirements
· Client relationship management
· Negotiation and commercial awareness
· Professional communication
· Claims and underwriting principles
· Ethical and professional standards
You will also work towards an industry-recognised professional insurance qualification as part of your apprenticeship programme.
You will receive dedicated time during your working hours to complete apprenticeship training, workshops, assessments and professional development activities.Training:Insurance Level 4 Training Outcome:Insurance Level 4Employer Description:Working alongside experienced insurance professionals, you will develop the technical knowledge and commercial skills required to support clients, understand their insurance requirements, approach insurers and help arrange appropriate insurance solutions.Working Hours :Mon - FriSkills: Initiative,Logical,Analytical skills,Number skills,Customer care skills,Organisation skills,Attention to detail....Read more...
