Job Title: Motor Fleet Claims Handler Location: Hitchin (Hybrid) Salary: £30,000
We’re working with a growing and well-respected insurance business in Hitchin that is looking to welcome a Motor Fleet Claims Handler to their friendly and supportive team. This is a hybrid role, offering a great balance of office collaboration and home working. It's ideal for someone with a couple of years experience looking to make a move to a company with a well worn path to leadership.
The Role
As a Motor Fleet Claims Handler, you’ll be the person customers rely on when they need help the most. From the moment a claim is reported through to resolution, you’ll manage the process with empathy, professionalism, and efficiency. You’ll support fleet clients following motor incidents, ensuring claims are handled smoothly while keeping customers informed and reassured throughout the process.
Key Responsibilities
Managing motor fleet claims from first notification through to settlement
Providing clear and supportive communication to customers following incidents
Investigating claims and gathering relevant information and documentation
Liaising with insurers, repairers, engineers, and other third parties
Ensuring claims are handled in line with company procedures and service standards
Delivering a positive customer experience during what can often be a stressful time
About You
We’re looking for someone who combines technical claims knowledge with genuine empathy for customers. You’ll ideally have:
2+ years’ experience handling Motor Fleet Claims
Strong communication and customer service skills
The ability to manage multiple claims efficiently
A calm and supportive approach when dealing with customers following accidents
Great attention to detail and organisational skills
What’s in it for You?
Salary of £30,000 DoE
Hybrid working
Private Health Insurance incl. dental
25 days Annual leave + bank holidays + the ability to buy up to 5 additional days
Supportive and collaborative team environment
Progression opportunities throughout the business
The opportunity to do meaningful work helping customers when they need it most
If you’re an experienced Motor Fleet Claims Handler looking for a role where you can make a real difference to customers after an accident, we’d love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
You will support customers after road traffic accidents and help progress their claims while completing a structured apprenticeship programme. Full training and mentoring are provided.
Key Responsibilities
Take customer calls and record First Notification of Loss (FNOL) details.
Update claim information and handle general administration.
Liaise with repairers, hire providers, and recovery agents.
Keep customers and referrers informed and provide clear, professional support.
Follow internal processes and regulatory requirements.
Training:The apprenticeship will be delivered with a blend of on-site and online meetings with the assessor every 4 - 6 weeks until completion of the apprenticeship.Training Outcome:
Motor Claims Handler – taking ownership of your own caseload and making independent decisions.
Senior Claims Handler – managing more complex claims and providing guidance to newer team members.
As the business continues to grow, there may also be opportunities to move into other roles across the company.
Employer Description:
What We DoAt Optima Claims we have over 30 years’ experience in the insurance industry. We specialise in working with commercial insurance brokers, insurers and directly with fleets, to provide personal, tailored, start-to-finish motor claim solutions.
Our approach is to ensure good knowledge and understanding of all customers and to provide solutions which are flexible, transparent and fair.
Working Hours :Monday - Friday 9.00am - 5.00pm with 30 minutes for lunch.Skills: Communication skills,Organisation skills,Team working,Strong communication skills,Good listening skills,Empathy and professionalism,Good attention to detail,Willingness to learn & develop,Confident using IT Systems,Good IT Skills,No claims experience required,C/Service experience helpful....Read more...
The main purpose of this role is to be a support within one of the claims handling teams of the Operational department. You will develop skills to enable the claims handling process through the use of phone, email and our bespoke claims handling system. You will deliver high levels of customer service, ensuring a quality service is provided to all.
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims on behalf of our business partners and suppliers.
Learning to confidently and efficiently represent the initial interface between the customer and the company.
Developing skills to action all inbound communications, ensuring that all items are logged correctly to the relevant cases within your team.
Actioning all outbound communications following the appropriate procedures.
Liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure.
To deliver excellent customer service at all times.
Full training will be provided in order to complete the above. NBC and S&G Response will provide ongoing support and guidance to assist you throughout your business qualification.Training:
Upon completion, you will achieve a Business Administrator Level 3 apprenticeship standard along with Functional Skills Level 2 in English and maths (if required).
You will attend day-release college sessions at National Business College (NBC) or via Teams on a fortnightly basis.
NBC is based in the centre of Huddersfield, just a 5-minute walk from the main bus and train stations.
Training Outcome:
Opportunity to progress within S&G Response as apprentices will be offered a permanent position on ocmpletion is the business requires.
Employer Description:S& G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. With an excellent reputation for outstanding customer service, they have grown substantially over the last few years. They are studiously focused on delivering growth for the long-term by continually investing in their people, culture, and infrastructure.Working Hours :Monday to Friday, 9.00am - 5.30pm, with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Product Owner – Insurance Claims | Wealth & SuperannuationSydney | Melbourne | Brisbane Permanent Opportunity The Company Our client is a well-established, purpose-led organisation within the wealth management and superannuation sector, supporting millions of members in achieving long-term financial security. With a strong focus on innovation, governance and member-first outcomes, they continue to invest in platforms and capabilities that strengthen their insurance and retirement offering. The Opportunity An exciting opportunity has arisen for an experienced Product Owner to take ownership of a critical Insurance Claims platform within a large-scale transformation program. This role will suit someone who understands the nuances of wealth management or superannuation environments—particularly where insurance sits within a broader retirement offering. You will play a key role in shaping how members experience claims at some of life’s most significant moments, ensuring systems, workflows and technology deliver seamless and compliant outcomes. Based in Sydney, Melbourne or Brisbane, this permanent role offers hybrid flexibility and the opportunity to influence change at scale. Key Responsibilities
Own and drive the product vision, roadmap and backlog for the Insurance Claims platform
Partner with internal technology teams and external vendors to align system capability with strategic direction
Lead release cycles, UAT and quality readiness across a complex, regulated environment
Optimise case management workflows to improve operational efficiency and member experience
Provide system oversight and user support across claims functions
Lead and develop a small team, fostering capability and continuous improvement
About You You are a confident and commercially aware Product Owner with strong exposure to wealth management or superannuation environments. You understand the regulatory and operational complexities of insurance within a retirement framework and can navigate stakeholders across business, technology and operations with ease. You will bring:
Experience within group insurance or claims, ideally in a superannuation or wealth management setting
Demonstrated ownership of product roadmaps in complex, regulated financial services environments
Strong vendor engagement experience and an understanding of technology strategy
Hands-on exposure to workflow or case management platforms
The ability to lead, mentor and uplift team capability
Exposure to Fineos or similar claims platforms will be highly regarded. Why Apply
Influence a critical insurance function within a leading wealth and superannuation organisation
Be part of a significant transformation initiative with long-term impact
Work in a collaborative culture that values diverse perspectives
Access flexible hybrid working across Sydney, Melbourne or Brisbane
If you’re looking to combine your superannuation or wealth management experience with genuine product ownership and leadership responsibility, this is an opportunity to make a meaningful difference. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Manage household insurance claims from start to finish
Handle incoming and outgoing calls and emails with customers and clients
Log conversations accurately and efficiently
Provide clear, empathetic support throughout the claims process
Problem solving
Work collaboratively as part of a dedicated team
Administrative duties
Training:
Functional skills
Work based learning
Customer Service Practitioner Level 2
Training Outcome:Progression onto full-time employment.Employer Description:Our family values are at the core of our business, and we count our colleagues and our partners as valuable members of the Cavalier family. With over 50 years of experience in the industry, we have developed an unrivalled expertise in carpet manufacturing. We take immense pride in delivering only the highest quality products and services to our valued customers.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch)Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Confident,Good knowledge on Geography,Enjoys Fast-Paced Environments....Read more...
You’ll answer questions, solve problems and provide a reassuring voice, whether it’s for individuals or businesses – from market stalls to major companies. If you thrive on building relationships and have empathy in spades, this is where you can make a real difference.
Our Claims team plays a crucial part in helping customers when they need us most, making a real difference every day.
As a Claims Apprentice, you’ll be the first point of contact when a customer makes a claim. You’ll gather key details about what happened and the condition of their vehicle, then use this information to make decisions on liability and arrange bookings with suppliers to get our customers back on track quickly.
You’ll show genuine empathy, work proactively to make the process as stress-free as possible, and juggle multiple tasks with confidence. Using our digital systems, you’ll make quick, accurate decisions and provide a calm, reassuring voice throughout every claim.
While you work, you’ll study for the Level 3 Insurance Practitioner qualification. The apprenticeship typically takes about fifteen to eighteen months to complete and is designed to give you the skills and knowledge you need to advance your career in insurance. You’ll learn about the industry, including the tricky but necessary world of regulation, as well as key areas such as underwriting and claims. You’ll also learn about the industry and all our popular insurance products, including motor, household, healthcare, and commercial insurances. 80% of your time will be spent getting hands-on experience in your day-to-day role, and 20% of your time will be dedicated to your apprenticeship studies.
Better yet, you’ll be part of a supportive team that’s committed to your growth. We believe in nurturing talent and giving you the right tools to succeed. Your colleagues will mentor you at every step, so you’ll be ready for any opportunity that comes your way.
And that’s not all. You’ll also benefit from our two-year central development programme, giving you everything you need to be an all-round professional.Training:80% of your time will be spent getting hands-on experience in your day-to-day role, and 20% of your time will be dedicated to your apprenticeship studies.
Better yet, you’ll be part of a supportive team that’s committed to your growth. We believe in nurturing talent and giving you the right tools to succeed. Your colleagues will mentor you at every step, so you’ll be ready for any opportunity that comes your way.
And that’s not all. You’ll also benefit from our two-year central development programme, giving you everything you need to be an all-round professional.Training Outcome:You will be able to progress through other roles within the Claims team, and also have a wider network of opportunities within Aviva to explore.Employer Description:As the UK's largest insurer, a FTSE 100 company, and an international leader in our industry, Aviva's Technology teams are cruicial to our success. We truy believe our Technology community is amongst the most experienced and supportive anywhere. Withou their ideas, skills and support, we wouldn't be the company we are today.Working Hours :Monday to Friday 9am-5pm is typical, there may be times where this changes.Skills: Customer care skills,Problem solving skills,Analytical skills,Team working,Patience,Communication....Read more...
An exciting opportunity has arisen for a Family Solicitor to join a well-established law firm specialising in family law, divorce, child law, and related legal services. Known for its client-focused approach.
As a Family Solicitor, you will be responsible for managing a full case load in family law, providing practical legal solutions, and supporting the firm's commitment to excellent client service.
This full-time role offers a salary range of £40,000 - £65,000 and benefits.
You will be responsible for
? Managing financial remedy claims, divorce, civil partnerships, pre/post-nuptial agreements, separation and cohabitation agreements, and TOLATA matters.
? Representing clients in court and undertaking advocacy where required.
? Maintaining compliance with procedural standards, including STA and Lexcel guidelines.
? Building strong client relationships and providing clear legal guidance.
? Using case management systems and Microsoft Office for documentation, correspondence, and scheduling.
? Contributing proactively to the team with a hands-on and flexible approach.
What we are looking for
? Previously worked as a Family Solicitor or in a similar role.
? Have at least 5 years of PQE in family law
? Capable of handling a personal case load in family law.
? Proven expertise in financial remedy claims.
? Experience in court advocacy
? A legal panel membership (or working towards it).
? Confident in IT, including Microsoft Word, Excel, Outlook, and case management systems.
What's on offer
? Competitive salary.
? Pension scheme.
? On-site parking.
? Holiday entitlement
? Birthday leave
? Paid sick leave
? Christmas shutdown
This is an excellent opportunity for a motivated Family Solicitor to join a supportive, community-minded legal team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best inte....Read more...
Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams?If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager!Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned with the company's strategic goals. The Insurance Operations Manager will be responsible for managing teams, streamlining workflows, and ensuring customer satisfaction while adhering to industry regulations.They will oversee the daily operations of Diaspora Insurance, enforce company policies, ensure smooth functioning of administrative processes and efficient delivery of services to clients and all stakeholders. They are jointly responsible for managing budgets, implementing policies and procedures, and supervising staff. This role involves coordinating stakeholders, service providers, department heads and managers, conducting audits, and providing administrative support to company directors. Key Responsibilities of an Insurance Operations and Administration Manager:
Overseeing daily operations:
This includes ensuring all departments are running smoothly and efficiently.Client acquisition, that is, from pre-sale engagements, onboarding processes and systems to post-sale customer service, including claims management.Asset management, including all fixed assets and movable ones like cars (register, service tracking, insurance, car trackers, etc.), laptops, mobile phones, tablets, cameras, and merchandise, where stock control and tracking are critical.Diaspora Insurance House building management - contractors and service providers management, building systems (fire, security, insurance, etc.) management, supplies management, expenditure controlDiaspora Insurance House building usage - optimal office space allocation, including office events approval, coordination and managementLiaise and co-ordinate with line managers or heads of departments to review duties and understand business units' functions, align business processes, and enhance operational efficiency.
Managing budgets and expenditures:
Reviewing and monitoring financial performance, preparing operational plans, and ensuring adherence to budgetary allocations.Creating systems to discourage unplanned expenditure and accountability for money spent.Creating expenditure approval structure and levels
Implementing policies and procedures:
Developing and/or enforcing all approved company policies and procedures to ensure consistency and compliance.Assessing and recommending areas that need improvement and policing
Supervising staff:
Participate in hiring, training, and managing staff to ensure they are performing their duties effectively and adhering to company policies.Supporting human resources management and optimal deploymentOverseeing HR systems, including staff rota and attendance in liaison with line managers
Providing administrative support:
Assisting with administrative tasks, such as coordinating with partners and stakeholders, performing file audits, and offering administrative support to company directors.
Managing client relationships:
Acting as a liaison between clients, service providers, stakeholders, and internal teams to ensure smooth operations and address client concerns.
Ensuring compliance:
Monitoring compliance with relevant regulations and policies in liaison with Compliance Department and making sure we have a system to log and track all key tasks in the Compliance Department.
Client communication:
Communicating with clients, brokers, and other stakeholders to address inquiries, resolve issues, and ensure client satisfaction. Ensuring we have a system to log and track all tasks within the system and HR infrastructure, as well as actual customer support in the Customer Care Department.
Finance & Accounts Department:
Making sure we have a system to log and track all tasks on the system and hr. infrastructure, and actual day-to-day work and submissions in the Finance & Accounts Dept.Liaising with the Finance Manager to make sure systems are in place to monitor and produce all relevant reports
Specific tasks within the insurance industry:
Claims management:Overseeing the claims process, including verifying coverage, processing claims, and ensuring compliance with policies and regulations.Policy management:Managing policy documents, tracking policy alterations, and preparing application and administrative records.Underwriting operations:Processing underwriting data, ensuring accuracy and timeliness, and adhering to industry practices and regulations.
Renewal processes:Coordinating the end-to-end insurance process, including the issuance of insurance documents and ensuring timely renewals of policies Qualifications and Skills:
Education: A bachelor's degree in business administration, insurance, or a related field is typically required. An MBA is an added advantage.Experience: Minimum of 5 years relevant experience in insurance operations, administration, or claims management is essential.Skills: Strong organisational, communication, and problem-solving skills are crucial.Knowledge: Knowledge of insurance products, policies, and regulation is required.Leadership: Proven leadership and team management skills.Other: Experience with relevant software and systems is a plus.
Required: UK driver's licenseBenefits: Company car, holiday pay, company pension ....Read more...
We are seeking an experienced Structural Steel Quantity Surveyor / Commercial Manager to join the team on a full-time, permanent basis. This role is ideal for someone who can manage the commercial aspects of multi-million-pound structural steel projects and lead a commercial team effectively.Location: West London office (base), with occasional travel to South Wales office and project sites outside West London Salary: £68,000 - £75,000 per annum Start Date: ASAP Hours: 40 per week Value of Subcontract Packages: £7mKey Responsibilities:
Manage the commercial team, including Quantity Surveyors, Commercial Assistants, and Procurement staff
Provide guidance on commercial issues and support the development of the commercial and project teams
Review commercial business plans to ensure projects deliver maximum margin
Provide contractual advice during tendering and project delivery stages
Manage monthly commercial audits, CVR forecasts, valuations, and cashflow reports
Oversee claims, mediation, adjudication, and final account negotiations
Ensure compliance with company commercial procedures and corporate governance
Develop and maintain strong client and stakeholder relationships
Report project performance and commercial results to the Commercial Director and senior management
Requirements:
Proven experience as a Quantity Surveyor or Commercial Manager in structural steel projects
Strong knowledge of commercial management, valuations, and cashflow
Experience managing a team and developing commercial staff
Ability to manage multiple projects, contracts, and stakeholders simultaneously
Excellent communication, negotiation, and organisational skills
Understanding of contract law, claims management, and risk mitigation
Interested applicants are invited to apply by sending their most up-to-date CV.....Read more...
What you’ll do:
Payment Management- Help ensure accurate, timely payments aligned with contract terms
Contract Compliance- Monitor contract performance and support corrective actions
Budget & Spend Support- Assist with budget tracking and spend optimisation
Claims Resolution- Help QS teams resolve claims and disputes
Purchasing Tasks- Support purchaser duties and smooth commercial operations
You’ll also get exposure to sourcing and contract management across the wider Commercial Team
Training:
Knowledge, skills and behaviours as set out in the Construction quantity surveying technician Level 4 Standard
Certificate of Higher Education Construction and Built Environment
Virtual online weekly workshops
Training Outcome:
Permanent contract with a 16–24-month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An exciting opportunity has arisen for a Family Solicitor to join a well-established law firm specialising in family law, divorce, child law, and related legal services. Known for its client-focused approach.
As a Family Solicitor, you will be responsible for managing a full case load in family law, providing practical legal solutions, and supporting the firm's commitment to excellent client service.
This full-time role offers a salary range of £40,000 - £65,000 and benefits.
You will be responsible for
* Managing financial remedy claims, divorce, civil partnerships, pre/post-nuptial agreements, separation and cohabitation agreements, and TOLATA matters.
* Representing clients in court and undertaking advocacy where required.
* Maintaining compliance with procedural standards, including STA and Lexcel guidelines.
* Building strong client relationships and providing clear legal guidance.
* Using case management systems and Microsoft Office for documentation, correspondence, and scheduling.
* Contributing proactively to the team with a hands-on and flexible approach.
What we are looking for
* Previously worked as a Family Solicitor or in a similar role.
* Have at least 5 years of PQE in family law
* Capable of handling a personal case load in family law.
* Proven expertise in financial remedy claims.
* Experience in court advocacy
* A legal panel membership (or working towards it).
* Confident in IT, including Microsoft Word, Excel, Outlook, and case management systems.
What's on offer
* Competitive salary.
* Pension scheme.
* On-site parking.
* Holiday entitlement
* Birthday leave
* Paid sick leave
* Christmas shutdown
This is an excellent opportunity for a motivated Family Solicitor to join a supportive, community-minded legal team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars.
Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with Kia's state-of-the-art European factory, the future is brighter than ever for Kia.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Main duties:Provide general administrative support, including:
Attending Reception (when required) and answering incoming telephone calls in line with company guidelines.
Logging in new work instructions into the Case Management System.
Entering key information and sending initial acknowledgement
Scanning and photocopying key client documentation and uploading into Case Management System
Ensuring client files are accurately accounted for and secured, in line with Company guidelines.
Arranging couriers to collect and return client files, preparing appropriate paperwork, in line with company guidelines.
Management of the archiving process, including archiving and retrieval of settled files and providing assistance to support adherence to the Company's Data Retention Policy
Providing administrative support for Company-wide projects. This will include (but is not an exhaustive list); data management of the Case Management System, report production, minuting and support during meetings, facilities management projects, etc.
Providing administrative support to teams, as required
Providing support to regions or associated companies within the PIC Group during periods of absence
Undertake any other reasonable duties designated by their immediate or ultimate supervisors from time to time to meet business needs
Training:Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day release.
You will undertake the L3 Business Administrator standard.
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Established in 1996, we are a nationwide leading firm of Costs Lawyers who are located throughout the country. We provide dedicated and bespoke solutions, specialising in personal injury claims, ranging from clinical negligence to catastrophic injury, as well as dispute resolution claims.Working Hours :Monday – Friday,
9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
This is a new opportunity and the tasks will be varied and challenging and will include:
Data entry and invoice workflow:
Electronically receiving invoices and entering onto SAP
Emailing invoices to relevant manager for authorisation
Posting invoices onto SAP ensuring correcting coding is used
Filing emails using Outlook
Upload invoices to SAP
Logging and processing manual Purchase Orders for sub-contractors
Supplier payments/administration:
Posting supplier payments into SAP accounts and allocating to invoices as appropriate
Creating payment files
Direct Debit mandate administration
Requesting periodic supplier rebates in line with supplier agreements
Supplier statement reconciliation
Setting up new supplier accounts according to group rules
Communicating with suppliers to process invoicing and payment queries
Expenses:
Processing credit card transactions/petty cash claims/personal expense claims
Informing HR the details of authorised personal expenses
Other:
Providing reciprocal cover for absence for the team
Any other tasks or cover as directed by the Accounts Payable Supervisor/Head of Financial Operations
Training:
Full Business Administrator Standard - Level 3
On the job training/support in the workplace as necessary
Remote training every month backed up by regular site visitsCollege attendance/support available monthly if required
Employer to offer dedicated training time to support Off The Job training requirements
Training Outcome:There may be further progression/training opportunities upon successful completion of the level 3 qualification. To be discussed at interview.Employer Description:Vispring is one of the world’s leading luxury bed brands and has been manufacturing in the UK since 1901. Based in Plymouth since 1970, beside the Tamar River, Vispring sells to 59 countries around the globe and is the benchmark for handmade, bespoke, high-quality beds that are made using only the finest natural materials to guarantee a perfect night’s sleep.Working Hours :Monday - Friday, 09.00 - 17.00 (30 minutes unpaid lunch break). Working hours to be confirmed at interview and there may be some flexibility with hours available.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Allen Ford’s partnership with the manufacturer stretches back over 100 years to when its founder, Charles Henry Allen, first worked with the famous Model T Ford. From this point onward the business grew and was passed down through the Allen family until 1997. Allen Ford has been firmly established as one of the UK’s leading suppliers of Ford cars and vans to private motorists and businesses. The expansion continued, including dealerships in the south of England and the Midlands, plus adding sales and servicing of Kia vehicles, and in 2014 Allen Ford was acquired by Super GroupEssex Ford opened for business on 4th August 1989 as another family-owned business. It went from strength to strength with dealerships in Basildon, Billericay, Lakeside Thurrock, Rayleigh, and Southend to become Essex Auto Group with sales and aftersales support of other successful manufacturer brands (including Kia and Mazda). Essex Auto Group became part of the Allen Motor Group in 2017.
SMC also became part of the Allen Motor Group in 2017. Founded in 1982, the Slough Motor Company quickly established a reputation for outstanding customer service and quality vehicles. The group built up with sales and service of Kia vehicles in addition to further dealerships opening in Sittingbourne (1983), Hillingdon (1989), Gravesend (1990), Uxbridge (1993), Crayford (1998), and Windsor (2000).Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Employment SolicitorSalary: £52,500 to £62,500 FTE, depending on experienceHome based - South Yorkshire/Nottinghamshire accessibility is desirable – full UK licence essentialHours: 37.5 per week, worked between 7.00am and 10.00pm, with core hours of 10.00am to 3.00pm, Monday to Friday. We are also open to a four-day working week.What we offer:
Fully remote working;Flexible hours to suit your life;A supportive, values-driven team;Opportunity to shape how legal insight supports our wider HR offering.
About UsTaurus HR & Employment Law is a hybrid HR consultancy & legal services provider combining people expertise with strategic legal awareness. We are a fully remote firm, although we have strong roots in South Yorkshire, Nottinghamshire and London.Our team may be small, but we are deeply passionate about the work that we do, and making a positive impact for clients. We care about developing long lasting relationships and we are looking to expand our team with someone who shares our values, and who is eager to deliver an exceptional level of service. We support both employers and employees, offering HR and employment law services that are clear, strategic, and grounded.We are regulated by the FCA to conduct claims management activities and have earned wide industry recognition for our work, continuing to provide our clients with advice which is pragmatic, practical, and human.The Role:We’re looking for a qualified and experienced solicitor with strong employment law experience across both contentious and non-contentious work, who has a genuine desire to help people. You’ll bring sound judgment, a collaborative mindset, and the ability to apply your expertise with care and confidence.This is a fully remote role with flexible hours, designed to support meaningful work alongside other commitments. You’ll be part of a small, values-led team where your contribution matters.If that sounds like the kind of work you want to do, we’d love to hear from you.Some of the things you’ll do:
Advise on non-contentious HR and employment law matters including contracts, policies, grievances, disciplinaries, redundancies, and TUPE;Draft and review employment documentation;Draft, support and advise on Settlement Agreements;Assist with or manage a caseload of Employment Tribunal claims;Collaborate with our HR consultants to deliver joined-up, real-world solutions.
What you’ll ideally bring:
2/4+ years’ PQE in employment law;Experience in advising both employers and employees on contentious and non-contentious matters;Confidence working independently, with warmth and clarity in client interactions;Strong written communication skills and a knack for making legal language accessible;A respect for nuance - especially in sensitive or high-stakes cases;A full UK driving licence.
Previous experience in a remote or hybrid role will be a significant advantage, and you must be able to organise and manage your time effectively and work independently (although supervision will be offered).To applyPlease send your CV and a short note about why this role feels like a good fit. We welcome applications from all backgrounds and are committed to inclusive hiring. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Participants will receive training in technical skills related to the insurance industry. This will include topics such as sales and marketing, broking, claims handling and accounts.
Participants will receive training in customer service, including communication skills, relationship building and complaint handling.
Participants will receive 8 hours of dedicated revision time per week to prepare for the CII and Level 3 Insurance Practitioner exams.
Participants will be given time off work to take the exams.
Participants will receive a salary increase incentive for passing exams within specified time frames.
Each participant will be assigned a mentor who will provide support and guidance throughout the programme.
Participants will be assessed on their performance throughout the programme. This will include assessments of their technical skills, customer service skills and exam performance.
Participants will receive guidance on career development opportunities within the insurance industry.
Training:All training will be undertaken in the office. Participants will receive 8 hours of dedicated revision time per week to prepare for exams.Training Outcome:Successful participants will go on to become proficient commercial brokers looking after their own clients.Employer Description:An independent award-winning brokerage based in Chelmsford, EssexWorking Hours :Monday to Friday 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Number skills,Team working....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing warranty claims and payment
Identifying partsBusiness development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Supporting various teams in all I.T and paper-based administration.
Communicating with internal colleagues and developing relationships.
Perform general administrative functions: maintain and update documents, including I.T and paper-based systems.
Answering the phone and dealing with internal staff, contractors and suppliers.
Processing invoices and expense claims.
Handling general office administration tasks as required.
Dealing with external suppliers, customers and partners.
Maintaining and updating filing systems.
Oversee day-to-day operations across the teams.
Training:A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours.Training Outcome:On successful completion of the apprenticeship, progression would be into roles such as a Business development assistant/manager.Employer Description:FFR started in 2015 by James the director with the aim of supporting the traffic management industry with temporary labour.
Each year we have grown the team, the client base and the services we offer.
FFR is well thought of across the industry and is growing at a fast pace.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Underwriting is all about making confident, informed decisions. As an underwriter you’ll assess risks based on the type of cover we’re giving, the likelihood of something bad happening, the value of what’s being insured, and the customer’s history of making claims. You’ll build relationships with brokers, negotiate terms and decide whether we should offer cover. It’s a mix of analysis, curiosity and great people skills.
You’ll help shape how we approach risk: from individual policies to global corporations. You’ll learn how to assess risk, make informed decisions and negotiate solutions that protect our customers. Working with brokers and teams across the business, you’ll secure new business and tailor solutions for existing customers. Expect variety: one day analysing data, the next building relationships or supporting trading decisions.Training:During your apprenticeship, you’ll spend around 80% of your time gaining hands-on experience and 20% studying for your apprenticeship qualifications. It’s a chance to learn, grow and make an impact from the start.Training Outcome:You will gain experience in the Underwriting Team, with the chance to explore a career in underwriting afterwards.Employer Description:As the UK's largest insurer, a FTSE 100 company, and an international leader in our industry, Aviva's Technology teams are cruicial to our success. We truy believe our Technology community is amongst the most experienced and supportive anywhere. Withou their ideas, skills and support, we wouldn't be the company we are today.Working Hours :Monday to Friday, 9am to 5pm is typical.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Team working....Read more...
General Administration:
Answer and direct phone calls, emails, and visitor enquiries.
Maintain organised digital and paper filing systems.
Prepare and format documents, letters, and reports.
Schedule meetings and manage calendars.
Order office supplies and maintain stock levels.
Assist with onboarding processes for new starters (e.g., preparing
`welcome packs, setting up personnel files).
Update employee records and maintain HR databases.
Support recruitment administration, including posting job adverts and arranging interviews.
Track staff attendance, holidays, and training records.
Help prepare HR documents such as contracts, letters, and policy updates.
Process invoices and purchase orders.
Assist with data entry for accounts payable and receivable.
Reconcile receipts and expense claims.
Support the preparation of financial reports.
Maintain accurate financial records in accounting systems.
Training:Sheffield College and the worplace address.Training Outcome:Potential for permanent job upon successful completion of the apprenticeship.Employer Description:HDM Solar is the UK's go-to wholesaler for renewable energy products, delivering top-quality solutions with exceptional customer service and technical expertise. With years of industry experience, we specialise in providing tailored solar solutions for residential, commercial, and industrial installers. From system design to on-time delivery, our knowledgeable team ensures a seamless experience. We collaborate with leading manufacturers to offer reliable, high-performance solar products, backed by trusted brands.Working Hours :Monday - Friday 8am to 4.30pm.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Willingness to learn....Read more...
Medical Receptionist / Administrator – Physiotherapy Clinic - StirlingNurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator.This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic.The RoleYou will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting.Key Responsibilities
Welcoming patients and managing check-in proceduresScheduling appointments, follow-ups and consultationsHandling phone, email, website and social media enquiriesCoordinating diaries with physiotherapists to optimise clinic capacityMaintaining accurate patient records in line with GDPR and compliance standardsSupporting billing, invoicing, insurance claims and payment collectionOverseeing daily administrative operations and clinic suppliesEnsuring a clean, organised and welcoming reception and waiting areaAssisting with quality assurance and continuous service improvement
The Ideal Candidate
Previous experience in a medical receptionist or healthcare administration roleUnderstanding of physiotherapy or clinical environmentsStrong communication and interpersonal skillsConfident using clinic management systems and electronic health recordsExcellent organisational and time-management abilitiesProfessional, compassionate and patient-focused approach
Benefits
Competitive salary with performance incentivesOngoing professional developmentSupportive and positive working environmentOpportunity to contribute to the continued growth of a successful clinic
If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on 01926 676369....Read more...
What you'll do Customer Excellence:
Customer complaints & claims management:
Customer interaction and ad-hoc analysis during inbound emails; monitoring cases managed in GBS+ (Shared Service Centre)
Be customers ‘counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc.)
Help drive improvements in the team’s performance
Accurate allocation of error reason codes
Using analysis and insight, highlight key trends and possible improvements
Work within company practice/guidelines and compliance
Integration within a collaborative team with passion & experience
Opportunity to work independently, while provided with the necessary team support
Logistics:
SAP support for Logistics Operational Fundamentals (Rework, Purchase orders etc)
Electronic Data Interface (EDI) management
Monitoring/Reporting on Key Supply Chain Metrics
SKP Professional:
Returns Management / Urgent shipment coordination
Demand Planning:
Support in Demand reviews – PowerBI/MS office
Out of stock report managements
Supporting the Project Implementation Manager in all the steps of project
Managing product lifecycle in the SAP
Training:
Supply Chain Leadership Professional (integrated degree) Level 6 (Degree with honours) Apprenticeship Standard
One study day at university per week
Training Outcome:
After completion of the apprenticeship, the apprentice may progress to roles in the supply chain
Employer Description:Henkel is a manufacturing and FMCG organisation that operates worldwide with leading innovations, brands and technologies in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care. A few of our brands are Pritt, Loctite, Sellotape, Got2B and Bloos.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a study day at University.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Collection of resident data to enable invoicing to be carried out by Head office in line with our standard operating procedures
Notifying the relevant teams of new residents, deceased residents or any other details relevant to the residents stay within the Home
Updating reporting tools used to monitor resident funding status daily in line with placement agreements or other changes to funding mid-placement
Acquire and distribute physical transaction of Resident Personal Allowance and safe custody of money and other valuables, adhering to verification procedures to safeguard against claims of misappropriation
Maintaining Petty Cash and other funds as required
Managing and collating information needed monthly to process payroll by third party provider; including creating rota, approving timesheets, annual leave, recording sickness, starters and leavers
Assisting purchasing of goods and services as required; place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limit
Submitting approved supplier invoices to Head Office for payment processing
Providing admin support to Home Manager and other staff as appropriate; including diary management, word processing, photocopying, scanning, filing and maintaining persona records
Acting as reception providing focal point for visitors and telephone enquiries, always promoting a positive image and customer service approach
Training:
You will attend National Business College one day per fortnight - 1 Greenhead Rd, Huddersfield
Training Outcome:
Permanent Role as Home Administrator
Employer Description:We create a home-from-home environment where the next chapter of life can be enjoyed. Beautifully refurbished buildings; high-quality, fresh food; relaxing spaces; daily activities and a friendly, community feel are all part of our offering at Mulberry Care Homes.Working Hours :Monday- Friday, 9.00am- 4.00pm (Includes 30 min unpaid break)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
