As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level position offers hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to the accurate reporting and resolution of claims. You’ll gain exposure to a wide range of claim types and develop a strong foundation in claims handling, investigation, and financial processes.
Monitor internal dashboards and the Claims Portal for new claim notifications.
Create and maintain accurate claim records within the claims database.
Liaise with claimants to ensure all required documentation is received and complete.
Update claims data to support accurate reporting, reserving, and analysis.
Record claims with the Department for Work and Pensions (DWP) and verify certificate validity.
Attend accident locations to gather evidence, including photographs and measurements.
Use the Confirm system to investigate claims against the business and property damage claims pursued by the business.
Collaborate with operational teams to obtain supporting documentation and information.
Communicate with utilities companies, insurers, third-party representatives, and direct claimants.
Assist the Claims Manager with administrative and investigative tasks as required.
Work with the Finance Team to facilitate claim settlements, including payment requisitions.
Training:As part of your apprenticeship, you will be enrolled onto a Business Administrator level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Commercial Claims Handler – Wakefield Salary: Up to £40,000 Office-based, with flexibility where needed
This role has come about as a growing independent brokerage continues to build out its team following the opening of a new office. The business is still relatively young, expanding quickly, and now at the point where claims handling needs dedicated ownership rather than sitting across brokers and executives.
They are looking for an experienced Commercial Claims Handler to take control of the claims process and become the main point of contact for clients during what is often the most important part of the relationship.
What You’ll Be Walking Into
At the moment, claims are handled by brokers and Account Executives alongside their day jobs. This role changes that. You’ll be brought in to manage claims end to end, giving clients a smoother, more consistent experience and freeing up the wider team as the business grows.
The claims mix is largely commercial, with a strong focus on liability and motor, but you’ll also see a variety of other cross-class claims depending on the client. You’ll liaise directly with insurers, loss adjusters, and clients, keeping everything moving and making sure claims are handled properly and professionally.
This is an early hire into a growing business, so the scope of the role will naturally expand over time. There is real opportunity here to shape how claims are handled and to grow with the brokerage as it scales.
The role is office-based in Wakefield to support collaboration with the wider team, but there is flexibility where needed.
The Type of Person This Suits
This role will suit someone who:
Has experience handling commercial claims across multiple classes
Is confident managing liability and motor claims
Enjoys being the main point of contact for clients
Is organised, proactive, and comfortable dealing with insurers and third parties
Wants to join a business at an early stage and grow with it
What’s On Offer
Salary up to £40,000 depending on experience
Office-based role in Wakefield with flexibility where required
Opportunity to take ownership of the claims function
A growing brokerage with momentum and ambition
The chance to shape a role that will expand as the business grows
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Taking inbound calls while adhering to GDPR requirements; gathering FNOL details, reviewing/considering policy terms
Setting up new claims in the company's bespoke Claims Management System (CMS)
Handling introductory calls and emails to policy holders following FNOL
Requesting supporting documentation/evidence from policy holders and/or brokers to progress claims via telephone and email
Liaising with experts where it is deemed necessary to appoint.
Assessing policy coverage based on information/evidence provided, interpreting policy wording
Completing quantum and adjustment calculations from evidence provided and policy wording to determine claims pay-outs
Corresponding with insurers regarding policy interpretation, coverage, repudiations and approval for claims outside of the company's Delegated Authority (DA)
Processing AML/Sanctions searches and claims payments including all associated MI
Investigating subrogation opportunities
Exploring salvage opportunities
Reviewing files on our CMS, ensuring MI has been recorded accurately (via a checklist) before closing
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship Standard
Certificate in Insurance (Cert CII)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. Off the job training will be calculated in line with apprenticeship duration. Training schedule has yet to be agreed upon, further details will be made available at a later date.
This standard aligns with the following professional recognition:
Professional membership of the Chartered Insurance Institute for 3
Professional membership of the Chartered Institute of Loss Adjusters for 3
Training Outcome:Upon successful completion of this apprenticeship you will be able to apply for a role (if available) with Mac Marine Claims Ltd, or apply for roles within other organisations.Employer Description:MAC Marine Claims Ltd. are Third Party Administrators with a difference – we’re the UK’s specialists for yacht and small craft claims. Thanks to a tight focus on the marine market, we have an unrivalled ability to ensure claimants get exactly what they’re entitled to: nothing more, nothing less. Operating in both the Lloyds of London and domestic marine markets, we combine industry best practices with a more personal approach. Our team aim to deliver the very best customer journey from first notification to settlement. For us, it’s about transparency. Speed. And treating every case as if it’s the only one we’re working on.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Adding and updating of claim's information within our claims management system
Work with key contacts to ensure claims are investigated and progressed through the relevant claims management process
Collation of key claims information and documentation
Liaison with key suppliers Loss Adjuster, Insurers, accident management and Solicitor panels as required to support the management of claims
Providing ad-hoc support and guidance to fleet managers and claims co-ordinators within each business division
General Insurance principles and practice – develop a general knowledge and understanding of the Insurance market to ensure application of basic insurance principles
Provision of supporting documents and outlay evidence to solicitors for the purposes of uninsured loss recoveries
Checking of repair invoices against estimates and authorisation and processing of payments
Monitoring of claims to ensure repairs, recoveries etc are achieved in a timely manner
Recognition of circumstances that require further investigation – ie adverse/high risk factors, fraud etc
Ability to provide ad hoc reports
Training:
Level 3 Insurance Practitioner
Location of training: Online, Workshops, On the Job assessments
Training Outcome:Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way.
Mentor allocation and guidance
Additional training be provided
We are looking for a long-term relationship with our apprentices, and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:VINCI Construction is focused on buildings, structures and infrastructure that improvethe living environment, mobility and economic competitiveness of the regions it works in.
VINCI Construction in the UK is formed of three complementary components;Major Projects, Specialty Networks and Proximity Network businesses.
Our buildings, civil works and infrastructure enhance life for local people. Acting as a positive force for all, we build structures to accompany the transitions of our era – environmental, energy and digital. Steeped in a culture of builders, our teams strive and innovate every day to assist our customers as well as the end-users.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Perform daily checks of the shared inbox, ensuring all emails are reviewed, categorised, and filed into the correct folders.
Work closely with Claims Coordinators to provide timely responses to urgent or high‑priority correspondence.
Follow up with the Maintenance Team to obtain outstanding documentation required to support the claim cost‑recovery process.
Conduct regular Tankplan and Purchase Order (PO) sweeps, coordinating with the M&R (Maintenance & Repair) department regarding any outstanding repairs linked to active claims.
Liaise with Job Owners and the Cost Control Team to identify any additional recoverable costs that should be included within the claims process.
Record and maintain accurate information in the claims system and job‑costing pages to ensure costs are correctly allocated to the relevant location for recovery.
Evaluate claims for final cost recovery, ensuring all relevant data, documentation, and costs are fully captured and aligned.
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:
Potential full-time position upon completion of the apprenticeship.
Employer Description:
Intermodal Tank Transport (ITT) has established itself as a market leader in global tank container logistics and transportation. We specialize in providing innovative supply chain solutions around the world through experienced staff with a dedication to safety, quality, efficiency, environmental and security management. Intermodal Tank Transport (ITT) was founded in 1993 and quickly established itself as a pioneer through the introduction of efficient isotank transport for bulk liquid trades lanes in and between the US and Latin America.
Working Hours :Monday to Friday, between 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Product Owner – Insurance Claims | Wealth & SuperannuationSydney | Melbourne | Brisbane Permanent Opportunity The Company Our client is a well-established, purpose-led organisation within the wealth management and superannuation sector, supporting millions of members in achieving long-term financial security. With a strong focus on innovation, governance and member-first outcomes, they continue to invest in platforms and capabilities that strengthen their insurance and retirement offering. The Opportunity An exciting opportunity has arisen for an experienced Product Owner to take ownership of a critical Insurance Claims platform within a large-scale transformation program. This role will suit someone who understands the nuances of wealth management or superannuation environments—particularly where insurance sits within a broader retirement offering. You will play a key role in shaping how members experience claims at some of life’s most significant moments, ensuring systems, workflows and technology deliver seamless and compliant outcomes. Based in Sydney, Melbourne or Brisbane, this permanent role offers hybrid flexibility and the opportunity to influence change at scale. Key Responsibilities
Own and drive the product vision, roadmap and backlog for the Insurance Claims platform
Partner with internal technology teams and external vendors to align system capability with strategic direction
Lead release cycles, UAT and quality readiness across a complex, regulated environment
Optimise case management workflows to improve operational efficiency and member experience
Provide system oversight and user support across claims functions
Lead and develop a small team, fostering capability and continuous improvement
About You You are a confident and commercially aware Product Owner with strong exposure to wealth management or superannuation environments. You understand the regulatory and operational complexities of insurance within a retirement framework and can navigate stakeholders across business, technology and operations with ease. You will bring:
Experience within group insurance or claims, ideally in a superannuation or wealth management setting
Demonstrated ownership of product roadmaps in complex, regulated financial services environments
Strong vendor engagement experience and an understanding of technology strategy
Hands-on exposure to workflow or case management platforms
The ability to lead, mentor and uplift team capability
Exposure to Fineos or similar claims platforms will be highly regarded. Why Apply
Influence a critical insurance function within a leading wealth and superannuation organisation
Be part of a significant transformation initiative with long-term impact
Work in a collaborative culture that values diverse perspectives
Access flexible hybrid working across Sydney, Melbourne or Brisbane
If you’re looking to combine your superannuation or wealth management experience with genuine product ownership and leadership responsibility, this is an opportunity to make a meaningful difference. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Key Responsibilities:
Answering incoming phone calls professionally
Responding to emails and customer enquiries
Booking and updating customer information
General office administration and data entry
Supporting the team with day-to-day office tasks
Providing friendly and helpful customer service
Training:Business Adminitrator Level 3 Apprenticeship.Training Outcome:Business Administrator Level 3 Apprenticeship Qualification.Employer Description:Accident Direct Claims is a growing claims management company, and we are looking for a motivated and reliable Apprentice to join our office team. Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
An insurance claims handler helps people who have had something go wrong, like an accident or damage. They check their insurance policies and make sure our customers get the support they need from their insurance product.
Your role could involve:
Receiving and recording new claims
Reviewing claim details and gathering additional information
Providing empathetic and efficient support to our customers when they need us most
Providing updates, answering inquiries, and addressing customer concerns
Reviewing complex technical files
Investigating potential fraudulent claims
Working with large volumes of data
Collaborating with other departments
Assisting in negotiations and settlements, preparing and issuing payments or denials
Training:
Training schedule has yet to be agreed
Details will be made available at a later date
Training Outcome:
Your qualification is just the start of your career at Zurich
Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow
Employer Description:At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us. We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work.Working Hours :Monday to Friday, 9am- 5pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
An insurance claims handler helps people who have had something go wrong, like an accident or damage. They check their insurance policies and make sure our customers get the support they need from their insurance product.
Your role could involve:
Receiving and recording new claims
Reviewing claim details and gathering additional information
Providing empathetic and efficient support to our customers when they need us most
Providing updates, answering inquiries, and addressing customer concerns
Reviewing complex technical files
Investigating potential fraudulent claims
Working with large volumes of data
Collaborating with other departments
Assisting in negotiations and settlements, preparing and issuing payments or denials
Training:
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Your qualification is just the start of your career at Zurich
Once your apprenticeship is complete you will have plenty of opportunities to put your new skills into practice while continuing to develop and grow
Employer Description:At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us. We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
Partners& is a growing business that is passionate about our people and our clients. Our purpose is to interact with clients in a more holistic and dynamic way and to challenge the norm. We have created an ecosystem that includes other like-minded professionals & we believe having great individuals in our business makes for a great client experience.
We are seeking an apprentice claims adviser to work within our claims team. The purpose of the role is to support our clients when making a claim. The role will include operational tasks such as loading information onto our IT systems, taking responsibility for inbox management, running a task diary, to communicate and interact with our clients and also insurers, managing a claim from intimation to settlement, building relationships within & outside of the organisation, contributing any suggestions for improvement for the team & its processes and actively participating in the business and its initiatives.
This role gives the successful applicant a fantastic opportunity to learn about the insurance sector & claims handling.
Responsibilities
To provide the highest quality service and advice to clients
To provide administration support to colleagues in order that we deliver a demonstrably good service to clients
Work closely with team members to complete defined tasks in support of the claims service and broking processes
Provide demonstrable proactive service to clients, internal stakeholders and suppliers
Training:
Fully funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific route ways tailor the apprenticeship to the job role -Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII study e-books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer
Training Outcome:
Partners& has a clear career framework with opportunities for progression and promotion
Partners& also has its own academies where attendees can learn new skills and knowledge to achieve a successful career in the insurance industry
Employer Description:Partners& is an award-winning insurance broker. Having launched in 2020, our aim is to be the best advisory business in the UK. We focus on partnership with our clients and our specialties include Private Client, Commercial, Schemes and WH&P Insurance. Partners& are nationwide with around 720 employees.Working Hours :Monday - Thursday, 9.00am - 5.30pm (1 hour lunch break). Friday, 9.00am - 5.00pm (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Motivated,Open minded,Keen to learn,Proactive....Read more...
Support liaising with the Middle Office team to resolve queries related to Ceded Re and assist in maintaining clear communication between departments.
Assist claims teams in resolving queries from Ceded ReinsuranceCollaborate with Ceded Reinsurance to an work towards reducing balances on Captive and Facultative reinsurance programs with support from management
Help respond to broker inquiries concerning reinsurance premiums and claims.
Assist with the setup and maintenance of reinsurance contracts within the systems.
Support the recovery process of claims processed on our system.Contribute to the preparation of reports and summaries related to claim reinsurance balances.
Support process improvement initiatives by documenting workflows and suggesting efficiencies where applicable.
Training Outcome:Joining AXA XL as an Operations Analyst is a great foundation step to launch your career within insurance. Whether you have some basic Insurance experience and are ready to take the next step up, want to change your direction within Insurance or are looking for your first step on the ladder we have plenty of support available to help you take that next step. Starting your career can be a daunting adventure, at AXA XL we have industry experts and a market leading Underwriting Academy to support you on that learning journey.Employer Description:AXA XL is a dynamic and innovative leader in the global insurance industry, renowned for its commitment to providing tailored solutions and fostering a collaborative, inclusive culture. As part of the AXA Group, AXA XL offers exciting opportunities for professionals eager to make a meaningful impact through cutting-edge risk management and specialty (re)insurance services.
With a focus on innovation, continuous learning, and career development, AXA XL empowers its employees to thrive in a fast-paced environment while contributing to impactful projects that shape the future of risk solutions worldwide. Join AXA XL and be part of a forward-thinking team dedicated to excellence and growth.Working Hours :Monday to Friday - 35 hour work week with 1 day each week dedicated to studyingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative....Read more...
Collaborate with different teams to understand various aspects of the insurance business
Support day-to-day operations, from data analysis to client interactions
Assist with the creation of reports, presentations, and other essential documents
Gain exposure to key areas of the business
Develop the skills and confidence to thrive in a corporate setting.
Contribute to projects and initiatives that drive innovation and improve processes
Gain a qualification and kick-start your career with hands-on experience
Training Outcome:
Claims Assistant
Claims Administrator
Employer Description:Standing still is not an option in the dynamic world of insurance. At Tokio Marine HCC, we are one of the world’s leading specialty insurers. With deep expertise in our chosen lines of business, our unparalleled track record, and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values. We are committed to growth and providing creative and innovative solutions to our clients.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Paralegal Travel Litigation
Personal Injury Department
Are you looking to build a career in personal injury where your work genuinely makes a difference? This is an exciting opportunity to join a highly respected Travel Litigation team within a leading Personal Injury department, specialising in complex, high-value claims for clients injured abroad, on holiday or while working overseas including catastrophic injury and fatal accident cases.
Youll work closely with experienced Partners, Senior Associates and Solicitors, supporting their caseloads alongside a team of paralegals and trainees. This role offers outstanding exposure to complex litigation, high-quality mentoring, and the chance to significantly develop your legal knowledge and technical skills in a supportive, collaborative environment.
If youre ambitious, detail-driven, and keen to progress, this role provides an excellent platform to deepen your experience across a broad range of personal injury matters.
The Department
The Personal Injury department secures millions of pounds in compensation each year for clients across the UK, consistently achieving exceptional results. The team is widely recognised for its technical expertise, high standards of advocacy and genuine commitment to client care.
With longstanding recognition from leading legal directories and legal institutions, the department has built a reputation for excellence, particularly in complex, sensitive and high-value claims.
The Role
As a Paralegal in the Travel Litigation team, youll play a key role in supporting fee earners and contributing to the successful progression of claims. Your responsibilities will include:
- Requesting, reviewing and collating medical records
- Legal research on liability and quantum
- Drafting client and witness statements
- Preparing instructions to medical experts and counsel
- Drafting Schedules of Loss and court documents
- Liaising with clients and providing regular case updates
- Preparing court bundles
- Assisting with billing and disbursements
About You
Travel litigation experience is advantageous but not essential. Whats most important is that you have a solid foundation in personal injury work and the motivation to develop within a specialist team. You should be able to demonstrate:
- Practical experience in personal injury matters (ideally litigated, EL/PL/OL or similar)
- A strong understanding of relevant law, practice and Civil Procedure Rules
- Excellent written communication skills and exceptional attention to detail
- A confident, professional and empathetic approach when dealing with clients
- The ability to prioritise effectively and perform well in a busy environment
- A collaborative, proactive team-focused mindset
- Competency in Microsoft Word, Excel and Outlook
- Experience using Proclaim or a similar case management system (advantageous, not essential)
Whats On Offer
Alongside high-quality work and genuine career progression, you can expect a comprehensive and employee-focused benefits package, including:
- A minimum of 25 days annual leave (increasing with service) plus Christmas closure
- Pension scheme
- Private medical insurance (with the option to add family members)
- Income protection and life assurance
- Travel and parking loan schemes
- Monthly early finish
- Paid time for charitable and community initiatives
- Sports teams, social events and hobby clubs
- Employee Assistance Programme and mental health support
- Annual promotion opportunities open to all
- Referral schemes
- Hybrid working following an initial settling-in period
If this role is of interest then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 for a confidential chat about the role.....Read more...
Learn ‘on-the-job’ in a dynamic and collaborative environment whilst studying for an industry recognised qualification, enrolling onto the Level 3 Insurance Practitioner course and completing the Certificate in Insurance from the Chartered Institute in Insurance
The BMS Early Careers Programme provides a route into a successful career in a dynamic industry. The claims department handles all strands of business, including Property, Casualty, Political Violence, Energy & Cargo
These claims are worldwide and involve a great deal of interaction with the broking and production teams
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII)
Training will be virtual. 6 hours per week off the job training
Training Outcome:
Permanent position available post successful completion of apprenticeship programme
Employer Description:BMS is a dynamic, independent global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk.
We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong local focus and understanding of market needs. Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
What you’ll do:
Payment Management- Help ensure accurate, timely payments aligned with contract terms
Contract Compliance- Monitor contract performance and support corrective actions
Budget & Spend Support- Assist with budget tracking and spend optimisation
Claims Resolution- Help QS teams resolve claims and disputes
Purchasing Tasks- Support purchaser duties and smooth commercial operations
You’ll also get exposure to sourcing and contract management across the wider Commercial team
Training:
Knowledge, skills and behaviours as set out in the Construction quantity surveying technician Level 4 Standard
Certificate of Higher Education Construction and Built Environment
Virtual online weekly workshops
Training Outcome:
Permanent contract with a 16–24-month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Interview process lasting from 9th Feb until 13th March.
The primary role for the Apprentice/Core Occupation duties:
Commercial - Support the organisation's strategic vision, commercial aims and objectives by contributing to the generation/handling of insurance products and services. This can mean, for instance, helping to attract new clients or retain existing clients through renewal
Meet numerous critical deadlines and prioritise activity appropriately to meet targets
Analysis & decisions - Gather, analyse and interpret all data that is relevant to the delivery of insurance products and services Identify and act upon issues arising, taking appropriate action such as making a recommendation, a decision or a referral
Quality Assurance - Ensure the organisation's Insurance quality assurance process is completed satisfactorily to process a transaction, make a decision or recommendation
Communicate - Liaise with relevant internal teams, specialists and external stakeholders to ensure successful conclusions to insurance issues, which could, for instance, be a decision on insurance coverage or a payment to a client
IT Systems - Create IT records and maintain up to date information relating to an insurance record via the organisations IT system(s)
Data Protection - Work with personal, confidential and sensitive information, (such as personal, commercial and financial data), following a strict legal duty to maintain the confidentiality of the information and fully adhering to organisational policies and guidelines
Regulatory - Adhere to the regulatory requirements that impact on insurance activity within own role, contributing to a compliant workplace. Work also in line with the organisation's processes, and relevant codes of conduct
Claims Handling/Loss Adjuster duties:
Fraud - Act as the first line of defence. Contribute to fraud reduction and detection by identifying insurance claims that could be fraudulent, escalating as appropriate within own organisation or as appropriate to relevant bodies including the police, action fraud and other affected financial services organisations
Processing - Manage an insurance claim from start to finish, gathering all of the critical evidence needed to reach a conclusion
Escalate decisions as needed within own organisation. Payout approved claims to the client (or their representative) accurately and promptly
Assistant Underwriter duties:
Risk - Assess and decide the specific level of risk associated with a client’s request to insure
Contribute to decisions to accept and decline insurance and decisions on premium levels
Limits - Operate within the approved financial limits, escalating underwriting issues beyond own financial authority
Junior Broker duties:
Represent - Act on behalf of your client, making appropriate negotiation/representation to the insurer to provide an effective return on insurance decisions
Products & Services - Proactively identify and recommend insurance products and services (from across the marketplace) to new and existing clients. Contribute to the broker's sales and commission targets
Training Outcome:
Once the Apprenticeship has been successfully completed, the candidate will be offered an opportunity to permanently join one of our departments
Employer Description:Purbeck Insurance is a small, but growing, insurance firm based in Rugby, Warwickshire. We sell personal guarantee insurance to Directors of small and medium enterprises (SME). When a Director takes out a loan for their business, a lot of the time there will be a personal guarantee attached to that loan. This means that if at any point the Director fails to pay their direct debit, the lender can then come after their assets. That is where we come in. We protect the Director's position. The work we offer is rewarding, and the company has a great culture, and as a fast growing company the opportunities to develop and progress are there for any new starter looking to begin their career with us.Working Hours :8 hours a day from 09:00 - 17:00 including a 1-hour lunch allowance.Skills: Attention to detail,Organisation skills,Customer care skills,Analytical skills,Effective communicator,Written communication skills,Proactive mindset,Self motivated,Professional,Interpersonal skills,Team player,Enthusiasm,Willingness to learn,Confidence,Punctual,Aspirational....Read more...
This role will support a wide range of operational and administrative activities, with a core focus on baggage claim management, travel coordination and day-to-day office administration for our UK and European operations.The ideal candidate is detail-oriented, a clear communicator, and comfortable managing multiple tasks in a fast-moving environment. In this role, you will support our operational teams and work closely with colleagues globally in areas such as:
Responsibilities:
⦁ Managing all baggage claims, ensuring prompt handling, investigation and resolution⦁ Preparing and submitting LERAP (Local Emergency Response Action Plan) documentation⦁ Coordinating CAA Summer, Winter and Ad-Hoc permit applications⦁ Handling general office and administrative duties as required ⦁ Managing leasing processes and administration for company vehicles⦁ Entering timesheet information into the TMS system and preparing spreadsheets for payroll processing⦁ Responding to all timesheet-related queries⦁ Maintaining Leave/Sick/Lieu/MRP records up to date⦁ Coordinating hotel bookings for Head Office visits in London, Amsterdam and Greece⦁ Managing taxi bookings for employees on duty⦁ Arranging travel orders, tickets and hotel accommodation for the Managing Director, and coordinating with global colleagues to ensure plans are well organised⦁ Managing office supply orders, including stationery, water, kitchen and cleaning materials
We welcome candidates who possess the following skills/knowledge:⦁ Experience working in an administrative, operations or travel-related environment⦁ Experience handling baggage claims, including managing challenging cases while maintaining a high standard of service⦁ Knowledge of CAA processes and permit applications⦁ Strong organisational skills with the ability to manage competing priorities⦁ Confident communicator with strong written and verbal skills⦁ Proficiency in MS Office applications⦁ Ability to work effectively under pressure and meet tight deadlines⦁ A proactive, detail-oriented approach and a commitment to excellent service
Interested?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Michael Ruggiero. I can be contacted on 0203 887 9444 or michael@traveltraderecruitment.co.uk
Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us!....Read more...
This role will support a wide range of operational and administrative activities, with a core focus on baggage claim management, travel coordination and day-to-day office administration for our UK and European operations.The ideal candidate is detail-oriented, a clear communicator, and comfortable managing multiple tasks in a fast-moving environment. In this role, you will support our operational teams and work closely with colleagues globally in areas such as:
Responsibilities:
⦁ Managing all baggage claims, ensuring prompt handling, investigation and resolution⦁ Preparing and submitting LERAP (Local Emergency Response Action Plan) documentation⦁ Coordinating CAA Summer, Winter and Ad-Hoc permit applications⦁ Handling general office and administrative duties as required ⦁ Managing leasing processes and administration for company vehicles⦁ Entering timesheet information into the TMS system and preparing spreadsheets for payroll processing⦁ Responding to all timesheet-related queries⦁ Maintaining Leave/Sick/Lieu/MRP records up to date⦁ Coordinating hotel bookings for Head Office visits in London, Amsterdam and Greece⦁ Managing taxi bookings for employees on duty⦁ Arranging travel orders, tickets and hotel accommodation for the Managing Director, and coordinating with global colleagues to ensure plans are well organised⦁ Managing office supply orders, including stationery, water, kitchen and cleaning materials
We welcome candidates who possess the following skills/knowledge:⦁ Experience working in an administrative, operations or travel-related environment⦁ Experience handling baggage claims, including managing challenging cases while maintaining a high standard of service⦁ Knowledge of CAA processes and permit applications⦁ Strong organisational skills with the ability to manage competing priorities⦁ Confident communicator with strong written and verbal skills⦁ Proficiency in MS Office applications⦁ Ability to work effectively under pressure and meet tight deadlines⦁ A proactive, detail-oriented approach and a commitment to excellent service
Interested?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Michael Ruggiero. I can be contacted on 0203 887 9444 or michael@traveltraderecruitment.co.uk
Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us!....Read more...
• Assist with processing financial transactions, including invoices, payments, journals, and income• Support payroll processes under supervision, ensuring accurate and timely data input• Assist with student enrolment–related financial administration (where applicable)• Support income collection, daily banking, reconciliation, and recording• Help process purchase orders and supplier payments• Maintain accurate financial records and filing systems in line with procedures• Assist with data entry, reporting, and basic reconciliations• Respond to routine finance queries from internal and external stakeholders with guidance from senior colleagues• Support compliance with financial controls, policies, and procedures• Contribute to service improvements and efficient ways of working• Ability to identify issues, resolve minor discrepancies, and develop solutions whilst working in adherence to finance policies and regulations.• The ability to work independently ensuring data accuracy, adequate checking, verifications and approvals are processed in line with procedures and within critical deadlines.• Contributing towards decision making through involvement in team meetings.• Check the correct student fees are being charged per the fees schedule and in line with procedures, providing advice and guidance to staff and students where necessary, ensuring timely receipt of the correct fees and funding. • Scrutinise tutor claims, contacting tutors & Programme Leaders to query and resolve any discrepancies, ensuring the integrity of claims prior to authorisation and payment, escalating to senior colleagues where necessary
• Support colleagues and consult with them to provide advice on student funding and enrolment fee queries.
• Provide finance specific advice and guidance to students through calls, emails and other media as appropriate, signposting to other departments when necessary
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete an Accounts Assistant Level 2 Apprenticeship.Training Outcome:Level 3 AAT. Employer Description:The Open College of the Arts (OCA) is a non-profit, distance learning specialist based in Barnsley (Digital Media Centre) that provides open-access higher education in creative arts.Working Hours :36.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working....Read more...
Fortnightly Payroll Processing:
Manage and process fortnightly payroll for Rudy’s and Albert Schloss/Schenke employees
Monthly Salaried Payroll:
Oversee the accurate and timely processing of monthly salaried payroll
Ad hoc duties where required
Fortnightly Payroll Processing:
Manage and process fortnightly payroll for Rudy’s and Albert Schloss/Schenke employees
Monthly Salaried Payroll:
Oversee the accurate and timely processing of monthly salaried payroll
Import Payroll Benefits:
Administer various payroll benefits including but not limited to:
TRONC processing
GXP bonus
Revenue bonus
Loyalty bonus
Quarterly bonus scheme
Dreams award
Value of the week
Car allowance
Gym allowance
Cycle to work
EV scheme
Employee loans
Pay Changes:
Implement and document pay changes as required
Monthly Payroll Reconciliation:
Perform monthly reconciliation to ensure accuracy and compliance
P11D
Manage the payment of employee P11Ds
Setting Up New Locations:
Configure payroll systems for new locations on Fourth
Pension Administration:
Handle pension uploads and payments
HMRC Payments:
Manage monthly PAYE HMRC payments
DEA Claims:
Process and administer DEA (Deduction from Earnings Orders) claims
Year-End Financial Audit:
Assist with the annual year-end financial audit
Annual Gender Pay Gap Reporting:
Prepare and report on gender pay gap data
Posting payroll into management accounts & accruing payroll
Child maintenance submissions
Partner with site GMs on Fourth queries
Partner with People Manager
Training:Payroll Administrator Level 3.Training Outcome:Upon successful completion of the level 3 payroll administration apprenticeship there may, where available, be the opportunity to join us a full-time permanent employee. Employer Description:Mission Mars is a multi-concept operator with a mission to deliver world-class food, drink, entertainment and hospitality experience through innovation, people and sustainability.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Over time the successful candidate will grow their own portfolio of cases from appointment to closure. Main tasks will vary from case to case, but generally include:
· Working on a portfolio of cases to include a variety of corporate work (Member’s Voluntary Liquidation/Creditor’s
Voluntary Liquidations/ Administrations).
· Maintain case files, ensuring they meet with statutory requirements.
· Prepare relevant documentation for review.
· Maintenance of estate cash books, accounting for receipts and payments and bank reconciliations.
· Preparation of VAT returns and reclaim of final VAT refunds after de-registration
· Review and understand company financial statements and management accounts
· Conducting investigations, to include comparison of financial statements to date of insolvency
· Deal with creditor correspondence and claims including trade creditors, HMRC and banks.
· Liaising with employees and assisting with claims and pension matters.
· Maintain and update IPS.
· Responsibility for additional ad hoc tasks as required.Training:You will complete the Business Administration Level 3 apprenticeship alongside internal training on policies and processes. Attend Acess Training, located on the Team Valley, Gateshead on a monthly basis. Training Outcome:This position offers the opportunity for long term permanent employment along with career development. For the right candidate the may be an opportunity to complete accountancy and industry specific qualifications.Employer Description:At KBL Advisory, our number one priority is to make the management of business debt as simple as possible for our clients. We believe every business should receive a balanced perspective and be offered comprehensive solutions when facing financial challenges.
Our clients trust us because we have the experience, expertise and networks to deliver the best possible solutions for their business in times of uncertainty and distress.
Together our team has over 100 years’ experience in finance, business turnaround and insolvency. We are JIEB qualified Insolvency Practitioners, ACA qualified Chartered Accountants, and have a wealth of experience across all finance arenas. Our business is built upon the successful history we have of helping clients find the most appropriate solutions for their business.
We share the same commitment to work passionately and to the highest of standards, always with integrity and the best interest of our clients at the forefront of what we do.
The insolvency and turnaround sector has been our world for many years and we are proud to play a pivotal role within it.Working Hours :9-5.30pm with one hour lunch – happy to be flexible if they would prefer half hour lunch and finish at 5pm – 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Initiative....Read more...
Life at Irwin Mitchell
You’ll feel part of a welcoming, inclusive environment where your individuality matters. We celebrate what makes you unique and support you to thrive. Together, we achieve incredible things and make a real difference to our clients and communities.
Your Role
An exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the International Serious Injury Team within Irwin Mitchell. The successful candidate will be based in Birmingham and will be operating in a busy large team doing a mix of International personal injury work, including illness, injury and clinical negligence occurring abroad.
Paralegals support solicitors in preparing cases for trial and progressing transactions. This involves creating and organising case files, as well as contacting clients and performing legal research. This programme offers a great grounding for a career in law.
This is a superb opportunity for you to work within our International Serious Injury Team, gaining an overview as to the relevant law and the types of claims, supporting our clients and developing your skills and expertise within a supportive team.
The work will involve assisting fee earners in advising clients from inception to the final hearing including, interacting with clients, Counsel and other parties in writing and by telephone.
You will also be tasked with obtaining documentation to support claims, conducting research, drafting pleadings, preparing disclosure, bundles, witness statements and instructing Counsel to conduct hearings.
Your role will also involve:
Juggling competing demands on time and ensuring deadlines are met in a fast paced, high-energy environment.
Achieve time recording and fee income targets to ensure profitable working.
Ensuring compliance with the firm’s policies and procedures.
Attending appropriate training events as and when required.
Establishing a small, supervised caseload to aid with the apprenticeship progression.
Training:As a Paralegal Apprentice with BPP, you will complete the Paralegal Level 3 Advanced Apprenticeship. Additional learning within the apprenticeship will enable you to be awarded a Level 4 Certificate of Higher Education in Legal Services which can afford you exemptions from the first two years of the Level 7 Solicitor Apprenticeship.
Your apprenticeship shall be delivered by online training from and on-the-job learning.Training Outcome:Many people accept permanent roles with us after completing their apprenticeship. We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge.Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 3000 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Written communication skills,Proficient in IT packages,Strong desire to work,Confidential environment,Friendly,Confident,Resilient,Ability to work at speed,Able to work on own initiative,Ability to multitask,Ability to meet deadlines....Read more...
Life at Irwin Mitchell:
You’ll feel part of a welcoming, inclusive environment where your individuality matters. We celebrate what makes you unique and support you to thrive. Together, we achieve incredible things and make a real difference to our clients and communities.
Your Role:
An exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the International Serious Injury Team within Irwin Mitchell. The successful candidate will be based in Manchester and will be operating in a busy large team doing a mix of International personal injury work.
Paralegals support solicitors in preparing cases for trial and progressing transactions. This involves creating and organising case files, as well as contacting clients and performing legal research. This programme offers a great grounding for a career in law.
This is a superb opportunity for you to work within our International Serious Injury Team, gaining an overview as to the relevant law and the types of claims, supporting our clients and developing your skills and expertise within a supportive team.
The work will involve assisting fee earners in advising clients from inception to the final hearing including, interacting with clients, Counsel and other parties in writing and by telephone.
You will also be tasked with obtaining documentation to support claims, conducting research, drafting documents & letters, preparing disclosure, bundles, witness statements and instructing Counsel to conduct hearings.
Your role will also involve:
Juggling competing demands on time and ensuring deadlines are met in a fast paced, high-energy environment.
Achieve time recording and fee income targets to ensure profitable working.
Ensuring compliance with the firm’s policies and procedures.
Attending appropriate training events as and when required.
Training:As a Paralegal Apprentice with BPP, you will complete the Paralegal Level 3 Advanced Apprenticeship. Additional learning within the apprenticeship will enable you to be awarded a Level 4 Certificate of Higher Education in Legal Services which can afford you exemptions from the first two years of the Level 7 Solicitor Apprenticeship.
Your apprenticeship shall be delivered by online training from and on-the-job learning.Training Outcome:Many people accept permanent roles with us after completing their apprenticeship. We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge.Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 3000 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Written communication skills,Time management skills,Proficient in IT packages,Strong desire to work,Confidential environment,Friendly,Reliable,Confident,Resilient,Ability to work at speed,Ability to be flexible,Able to work on own initiative,Ability to multitask,Ability to meet deadlines....Read more...
Life at Irwin Mitchell:
You’ll feel part of a welcoming, inclusive environment where your individuality matters. We celebrate what makes you unique and support you to thrive. Together, we achieve incredible things and make a real difference to our clients and communities.
Your Role:
An exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the Serious Injury Team within Irwin Mitchell. The successful candidate will be based in Sheffield and will be operating in a busy large team covering personal injury work.
Paralegals support solicitors in preparing cases for trial and progressing transactions. This involves creating and organising case files, as well as contacting clients and performing legal research. This programme offers a great grounding for a career in law.
This is a superb opportunity for you to work within our Serious Injury Team, gaining an overview as to the relevant law and the types of claims, supporting our clients and developing your skills and expertise within a supportive team
The work will involve assisting fee earners in advising clients from inception to the final hearing including, interacting with clients, Counsel and other parties in writing and by telephone.
You will also be tasked with obtaining documentation to support claims, conducting research, drafting pleadings, preparing disclosure, bundles, witness statements and instructing Counsel to conduct hearings
Your role will also involve juggling competing demands on time and ensuring deadlines are met in a fast paced, high energy environment
Achieve time recording and fee income targets to ensure profitable working
Ensuring compliance with the firm’s policies and procedures
Attending appropriate training events as and when required
Training:
As a Paralegal Apprentice with BPP, you will complete the Paralegal Level 3 Advanced Apprenticeship. Additional learning within the apprenticeship will enable you to be awarded a Level 4 Certificate of Higher Education in Legal Services which can afford you exemptions from the first two years of the Level 7 Solicitor Apprenticeship
Your apprenticeship shall be delivered by online training from and on-the-job learning
Training Outcome:
Many people accept permanent roles with us after completing their apprenticeship
We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge
Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 3000 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Written communication skills,Proficient in IT packages,Strong desire to work,Time management skills,Confidential environment,Friendly,Reliable,Confident,Resilient,Ability to work at speed,Able to work on own initiative,Ability to multitask,Ability to meet deadlines....Read more...
Carrying out data input
Completing Freedom of Information requests
Typing medical-legal documents
Ensuring compliance with GDPR
Liaising with clients and third parties to cases
Processing incoming post
Managing a daily task list
Speaking with clients and agencies relevant to the progression of the case
General administrative tasks including photocopying
Plus any additional duties and responsibilities that may reasonably be expected in accordance with the role
Training Outcome:
Potential full-time role upon completion of apprenticeship.
Employer Description:Established in 2001, Oakwood Solicitors has steadily grown from a local solicitor specialising in personal injury claims, to a multi-service law firm based in the heart of Oakwood, North Leeds.
We are proud to be part of the beautiful Oakwood community, on the edge of the locally-renowned Roundhay park. Our teams aim to deliver a service tailored to the individual, putting the client first – both locally and nationwide, establishing us as the solicitor of choice in Leeds.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Literacy skills,Organisational skills,Accurate keyboard skills,Self-motivated to learn,Good timekeeping,Flexible attitude to work....Read more...
