The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship.
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience....Read more...
This is a fantastic opportunity to join and learn from a highly experienced and dynamic team within the insurance sector. You will gain first hand exposure to all aspects of key operational departments within the business, obtain valuable expertise and industry recognised qualifications. You will be offered a competitive initial salary, set additional increases following each exam and a salary increase commensurate with your experience and skills upon qualification.
In addition to the Certificate of Insurance (CII) and DPI internal training programme, as part of your 18 month apprenticeship you will be responsible for the duties as detailed below:
Providing support to the broking team preparing new business and renewal policies, mid-term adjustments, invoices, cover notes and written correspondence
Providing support to the marketing, claims and accounts teams
Working with senior management
Managing the staff entertainment fund and arranging team building exercises
Providing a professional service to all clients at all times
Brokering client’s commercial insurance requirements, working towards more complex types of cover
Accompanying senior broking executives on client site visits and surveys
Ensuring that throughout all departments the client records are kept up to date and completed fully and consistently
Maintaining the diary system for designated members of the team as required
Ensuring adherence to company compliance procedures and data protection requirements
Training:Insurance practitioner L3 apprenticeship standard:
Fully and part funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific route ways tailor the apprenticeship to the job role:
Claims Handler / Loss Adjuster
Assistant Underwriter
Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer
Training Outcome:DPI Insurance has been successfully running our apprenticeship programme for more than 5 years. We are a growing business and have experience in training and retaining talented and driven individuals.
Successful candidates will have a clear career path into well paid roles within the organisation. We currently have two previous apprentices within our team, our Commercial Renewals Manager (£55k OTE) and one of our Commercial Renewal Executives (£45k OTE).
DPI Insurance offers industry recognised CII training alongside our Internal Training Programme. Your journey doesn’t stop with an apprenticeship, CII training is also available to further qualifications, such as a DIP CII and ACII post apprenticeship.Employer Description:At DPI we offer specialist commercial insurance tailored to your individual needs. We are a family owned and run insurance brokers who genuinely care about protecting your business and putting our customers first.
Our team of experts boast over 220 years combined experience in the market and are here to provide you with professional advice. By taking the time to understand your business, we ensure you understand your risks and select the most appropriate covers for your needs.
DPI arranges insurance for a large volume of businesses and this has afforded us the ability to negotiate preferential rates and beneficial covers. We navigate our panel of A rated insurers, specialist underwriting agencies and the Lloyds market on your behalf to source the most appropriate terms.
We take pride in providing peace of mind and financial security so that you can focus on running your business.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Enthusiastic,Proactive,Hard Working,Professional,Career Minded....Read more...
SN Financial Services Limited are offering an exciting opportunity for a Customer Support Assistant to join the organisation, based at our head office in Droitwich, Worcestershire.
The successful candidate will embark on an apprenticeship programme to acquire the necessary skills and experiences to work in a dynamic, busy financial services organisation.
The candidate will be enrolled on this programme which is specifically designed for the financial sector, offering core skills in financial services.
This opportunity is designed as an entry point in to a long-term career pathway in the financial services industry. We encourage anyone who has an interest in the financial sector, with a commitment to our company to apply.
JOB SUMMARY
Providing comprehensive customer support services and administration to our clients and advisers.
KEY TASKS:
Providing administrative support to all advisers and the wider team.
Providing front-of-house duties – meeting and greeting visitors and providing hospitality.
Preparing meeting rooms as required, including refreshments.
Answering telephone calls and responding to secure messages through our Personal Finance Portal.
Booking client meetings on behalf of the advisers.
Performing office duties including filing and scanning of paperwork, organising incoming and outgoing post.
Preparing client paperwork as directed.
Ensuring client files and associated data is accurate and up to date, using our CRM system, Intelliflo Office (no previous experience necessary).
Using Intelliflo Office to set up new clients, organise and assist with the completion of tasks, and process client activities for the advisers, ensuring all required identification, files and folders are uploaded.
Ensuring the office, meeting rooms and kitchen areas are clear and tidy and stocked appropriately whilst maintaining the clear working space policies.
Any other duties as specified by the directors.
KEY REQUIREMENTS:
Full commitment to the apprenticeship programme.
Full commitment to the “Financial Services, Regulation and Ethics” (RO1) assessment and examination which is a fundamental part of this apprenticeship.
Flexible and adaptable attitude to work.
Confident and able to speak to customers.
Able to be involved with internal discussions and meetings with all team members, face to face or online.
Keeping up to date with regulations, industry changes and product knowledge.
Training:
Financial Services Administrator Level 3.
Fully and part funded learning and development programme that includes the CII R01 Financial Services Regulation and Ethics.
Develop the knowledge, skills and behaviours of successful Financial Services Administrators.
Free CII membership for non-members through the CII Aspire Apprenticeship Programme.
Includes the CII R01 study e-book and exam entry.
CII and EPA resits are to be covered by the employer.
Fortnightly workshops for the R01 exam delivered by our team of professional qualification tutors.
All workshops recorded and available on-demand.
Interactive chat, forums and class note books for real time support and assistance from experienced financial services professionals.
Exam tips, tricks, and strategies.
Additional resources through RM Advance.
Regular tutorials and assessments from an experienced financial services professional.
Training Outcome:We are a growing company and there is the potential for the successful candidate to continue employment at SN Financial Services, subject to both parties’ agreement and business requirements at the time.Employer Description:We are whole of market financial advisers who provide personalised guidance delivering advice on pensions, investments, mortgages and protection.Working Hours :Monday - Friday, 9.00am to 5.00pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Business Support:
Provide administrative support to Council officers, as and when required.
Open and stamp post, and frank and record outgoing post.
Compose standard letters/emails.
To assist with the filing and archiving of Council documents, as directed by senior officers, including handling the deletion of data in line with GDPR.
Order stationery and monitor stock levels.
Prepare cash floats, and process and input cash sheets.
Receive payments for hire of facilities and any other payments made at the office.
Assist with basic finance functions, such as the reconciliation of income
Monitor levels of forms and information leaflets, printing further copies as required.
Coordinate arrangements for and supervise work experience students and volunteers in the Council officers, completing all required documentation and reports.
Reception Desk / Customer Contact:
Cover the council office reception desk and telephone lines during opening hours (9am - 12pm / 1pm - 4.30pm (Mon-Thu) & 4pm (Fri)), being the first point of contact for visitors or telephone callers to the Council.
Manage the council’s Admin inbox, responding to enquiries / forwarding emails to relevant officers as necessary.
Coordinate requests for memorial plaques / benches / trees, working with the Amenities Manager to fulfil these.
Meet with prospective hirers to discuss requirements and give tours of Council premises, where required.
Communications & Marketing:
Assist with the running of the council’s social media accounts, including designing and scheduling posts.
Monitor and collate a record of press coverage relating to the council
Assist with the design and production of marketing materials, including posters and signage
Support the publication of press releases and news items on the Council’s website
Provide support for the organising of the council’s public events
Maintain the council’s noticeboards
Assist the Communications & Events Manager in any other way they deem required to support the council’s marketing and communications functions
Other Information:
Carry out all duties whilst ensuring the Health and Safety of resources within the post holder’s responsibility, ensuring that personal responsibilities of Health and Safety, as laid down in the Health and Safety at Work Act, are followed.
Maintain the highest levels of discretion and confidentiality.
Maintain the standards of service set by the Council.
Commit to Woodley Town Council’s inclusivity policy and values, treating colleagues and customers with dignity and respect.
Training:You will attend 1x face to face lesson at Chiltern Training, once a month. The rest of your time will be spent working in your placement gaining hands on experience in the sector.
(5th Floor, One Valpy, 20 Valpy Street, Reading RG1 1AR).Training Outcome:
Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from business support officer to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
With further training, you could specialise in an area like legal, financial, or medical administration, become a personal assistant or executive officer.
Employer Description:As the town has grown so have the services provided by the Town Council. The Town Council is responsible for a number of parks and open spaces, play areas, allotments, community halls, street lighting and bus shelters, planning consultation, The Oakwood Centre, including the Alan Cornish Theatre, and Woodford Park Leisure Centre. The Council also gives grants to local community organisations and individuals and represents residents on wider issues.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Interpersonal skills,Tact,Competent Microsoft user....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
1. Help to keep children safe by:
Preparing and maintaining a safe and hygienic environment
Dealing with accidents, emergencies and illness
Supporting the safeguarding of children
Supervising pupils during the school day, for example, playground and lunchtime duties
Supporting and implementing pupils’ personal care programmes
2. Plan, deliver and evaluate teaching and learning activities by:
Planning teaching and learning activities under the direction of a teacher, differentiating and adapting learning programmes to suit the needs of allocated pupils
Delivering teaching and learning activities to achieve learning goals, which may include specialist support for pupils with learning, behavioural or communication difficulties, support for pupils where English is not their first language, support for gifted and talented pupils, and/or support within a particular curriculum area
Assisting with the setting up and ongoing delivery of local and national learning strategies
Being responsible for a class, delivering teaching and learning activities in the absence of the teacher
3. Support literacy and numeracy development by:
Supporting pupils to develop their reading, writing skills, speaking/talking and listening skills
Supporting pupils to develop numeracy skills and to use and apply mathematics
4. Use information and communication technology to support pupils’ learning by:
Undertaking the preparation of ICT to support pupils’ learning
Supporting pupils’ learning and confidence using ICT
5. Observe and report on pupil performance and development
Assessing, recording and reporting on pupil progress and attainment
Undertaking marking of pupil’s work and invigilating tests/ exams as required
Monitoring pupil achievements, addressing problem areas wherever possible or referring to the teacher so that relevant interventions can be put in place
6. Contribute to assessment for learning by:
Using assessment strategies to improve learning
Supporting pupils in reviewing their own learning
7. Promote positive behaviour by:
Implementing agreed behaviour management strategies
Supporting pupils in taking responsibility for their learning and behaviour
Establishing rapport and respect with pupils, acting as a role model and setting high expectations
Promptly addressing any incidents, in line with school policies
8. Develop and promote positive relationships by:
Establishing and developing positive relationships with children and adults including parents, carers and other professionals
Supporting children in developing positive relationships
Promoting inclusion and acceptance of all pupils within the classroom
9. Support the development and effectiveness of work teams by:
Contributing to effective team practice
Contributing to the development of the school team
Supervising the work of other support staff and trainees
Providing administrative support to the teacher/department
10. Reflect on and develop practice by:
Reflecting on own your professional practice
Taking responsibility for and participating in continuing professional development
Training:Working towards a Teaching Assistant Level 3 apprenticeship. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression may be offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Between 8.15am-3.45pm. Monday-Friday with a half hour lunch break. Staff undertake a 50-minute lunch time supervision of children each day.Skills: Communication skills,IT skills,Organisation skills,Team working,Proud,Passionate,Pioneering and Open Approach....Read more...
Farmfoods are looking to recruit an Apprentice Retail Assistant for our new shop opening soon in Feltham. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our retail apprentices you will:
Make all of our customers feel welcome with a friendly smile and simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy as there is always something to do
You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more
To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them
Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
Training:Level 2 Retailer Apprenticeship Standard:
Apprenticeship Standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of Functional Skills in maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the End of Point Assessment
Training Outcome:
There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within
Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you
This vacancy will become permanent upon completion of your apprenticeship
Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Each day will be different, and you will spend time working in Foundation stage and in Key Stage. However, the main duties will remain the same and you will receive training and support to enable you to assist in carrying out the following:
Support for pupils:
Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities
Assist with the development and implementation of Individual Education/Behaviour Plans and Personal Care programmes including the delivery of interventions
Establish constructive relationships with pupils and interact with them according to individual needs
Promote the inclusion and acceptance of all pupils
Encourage pupils to interact with others and engage in activities led by the teacher
Set challenging and demanding expectations and promote self-esteem and independence
Provide feedback to pupils in relation to progress and achievement under guidance of the teacher
Support for the teacher:
Create and maintain a purposeful, orderly, and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work
Use strategies, in liaison with the teacher, to support pupils to achieve learning goals
Assist with the planning of learning activities
Monitor pupils’ responses to learning activities and accurately record achievement/progress as directed
Provide detailed and regular feedback to teachers on pupils’ achievement, progress, problems, etc.
Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour
Establish constructive relationships with parents/carers
Undertake marking of pupils’ work
Provide clerical/admin support e.g. photocopying, typing, filing
Support for the curriculum:
Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to pupil responses
Undertake programmes linked to local and national curriculums
Support the use of ICT in learning activities and develop pupils’ competence and independence in its use
Prepare, maintain, and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use
Support for the school:
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person/use of CPOMS
Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtime
Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group under the supervision of the teacher
Any other related duties as may arise
Training:Teaching Assistant Level 3.Training Outcome:On successful completion of the apprenticeship, the candidate may have the opportunity to apply for a permanent role should a vacancy arise.Employer Description:Marlcliffe is a large primary school based in Hillsborough with 476 children on roll. We have a stable, experienced and supportive staff group. We offer the opportunity to work in a welcoming and exciting learning environment where everyone is valued, where hard work and achievement is appreciated, acknowledged and celebrated. We offer a full programme of professional development for all staff. We have previously supported apprenticeships in school and some of these have successfully become qualified teachers. Our children are happy, enthusiastic and keen to learn, with supportive parents and governors. Our foundation stage operates a continuous provision and there are extensive periods of time spent outdoors in the yard but also in our secret garden. This continues through all kinds of weather. You will be a part of a small, close knit team who work together to introduce children to school life with routines and structured learning. We use Little Wandle phonics with our children and reading group.Working Hours :(6.5 hours per day) 8.30am - 3.30pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Part-Time; SeasonalWage & Paygrade: $20.50/hr (PG73) + 10% in lieu of benefits and vacationDate Posted: February 11, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a talented individual to join our PNE Food & Beverage Catering Team, who will work under the direction of the Food & Beverage Catering Managers and Assistant Managers. They will assist with the staffing and operation of Playland corporate events and other functions taking place on site. The PNE fosters a challenging, dynamic, and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together several exciting and impactful events that will leave lasting memories for our guests!Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Playland Catering Supervisor, your primary accountabilities will be to:
Supervise and direct the activities of up to 12 event staff, including organizing and assigning tasks, managing time sheets, and providing guidance.Address and resolve any issues that arise with Playland BBQ guests to ensure a positive experience.Maintain a high standard of guest satisfaction through exceptional service and attention to detail.Coordinate employee break schedules to ensure smooth operations during shifts.Monitor inventory levels in designated areas and manage inventory count sheets for accuracy.Ensure compliance with local health and safety guidelines and regulations.Control food waste and minimize loss to maintain cost-efficiency.Lead by example, educating staff on maintaining clean and sanitary workstations at all times.Oversee the preparation of food and ingredients for Playland BBQs to ensure quality and consistency.Supervise the maintenance of all coolers and freezers, ensuring proper labeling, dating, and rotation of products.Step in to perform tasks or fill in for staff when coverage is required.Ensure adherence to the PNE Uniform and Appearance policy at all times.Perform other related duties as required
What else?
Good knowledge of food and beverage operations, food hygiene and quality standards.Experience working in the food and beverage industry at a supervisory level.Working knowledge of the PNE operations, programs and leadership skills.Good interpersonal skills and the ability to work in a team environment.Excellent customer service.Ability to function independently under pressure while meeting multiple service demands.FOODSAFE Level 1 certificate, or willingness to obtainMust be able to work various rotating shifts – days, evenings, weekends, and holidays.Post-Secondary education related to this position is considered an asset.Successful candidates must undergo a Criminal Record Check.
Who are you?
Skillful communicatorGuest-focusedA team leaderProactiveCommittedDetail-oriented
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
