Main Duties:
Support pupils on a one-to-one basis and in small groups to address social, emotional and behavioural needs
Assist in the implementation of the school’s pastoral care and guidance systems
Support the development and delivery of mentoring, behaviour and support plans
Help identify pupils who require additional support and intervention
Monitor and record pupil progress against agreed targets and action plans
Provide feedback and reports to staff as required
Liaise effectively with teachers, parents / carers and external agencies where appropriate
Support the implementation of safeguarding procedures and child protection processes
Assist in coordinating intervention programmes for vulnerable pupils
Support pupils who are not following a full timetable or require additional supervision
Maintain accurate records and documentation relating to pastoral support and safeguarding
Promote positive behaviour, attendance and engagement with learning
Contribute to a safe, caring and inclusive learning environment
Attend staff meetings, training sessions and professional development activities as required
Training:
Completion of the Level 3 Teaching Assistant Apprenticeship Standard
Regular mentoring and support from experienced school staff
Ongoing progress reviews and development meetings
Training in safeguarding, behaviour support, pastoral care and mentoring strategies
Opportunities to develop professional skills within an educational setting
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
This role may also provide progression opportunities into pastoral, safeguarding, inclusion or wider educational support roles
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 8.30am - 3.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Support pupils on a one-to-one basis and in small groups across a range of learning activities
Assist in promoting pupils’ physical, emotional, and educational development
Help implement individual learning programmes and therapy plans under supervision
Support pupils with communication needs using strategies such as Signalong and specialist ICT
Assist with personal care, feeding programmes, and mobility (including manual handling where trained)
Support the use of specialist equipment and ensure it is maintained and used safely
Promote positive behaviour in line with the Academy’s policies and individual support plans
Monitor and record pupil progress, providing feedback to teaching staff
Assist in preparing classroom resources and maintaining a stimulating learning environment
Supervise pupils during break times, activities, and educational visits
Support pupils in accessing community-based learning and life skills activities
Work collaboratively with teachers, therapists, and other professionals
Safeguard and promote the welfare of all pupils at all times
Training:
Study towards a Level 3 SEND Teaching Assistant Apprenticeship qualification
Mentoring and guidance from experienced staff and specialists
Training in communication strategies, behaviour support, and specialist care techniques
Regular progress reviews and development opportunities
Training Outcome:There may be an opportunity for full-time employment within the Academy for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.45am - 3.30pm (including a 30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include:
supporting children during play and learning activities
helping to provide a safe
stimulating and inclusive environment
assisting with routines such as mealtimes
nappy changing
toileting and sleep times
supporting children's personal care needs
The apprentice will observe children's development and interests and contribute to planning and providing age-appropriate activities based on the Early Years Foundation Stage (EYFS). They will also support outdoor play, free-flow activities, settling-in routines and positive relationships with children and families. They will learn and follow the setting's policies and procedures, including safeguarding, health and safety, food hygiene, infection control, safer sleep and equality and inclusion. They will attend staff meetings and training and complete their apprenticeship learning and assessments alongside their practical work. As their knowledge and experience develop, the apprentice will be given increasing responsibility appropriate to their level of competence, while always working within the required ratios, safeguarding procedures and supervision arrangements. Training:Training will include child development, supporting children's learning through play, safeguarding, paediatric first aid, health and safety, food hygiene, equality and inclusion, supporting children with special educational needs and disabilities (SEND), communication and partnership working with parents and families, observation and assessment, and the Early Years Foundation Stage (EYFS).
The apprentice will work alongside experienced childcare practitioners and receive regular supervision, support and feedback to develop their practical skills and professional knowledge.Training Outcome:On successful completion of the apprenticeship, the apprentice will have the opportunity to progress into a qualified Early Years Educator/Childminding Assistant role within Cute Cubs, subject to a suitable vacancy and successful completion of their apprenticeship.They will be able to take on increased responsibility for supporting children's learning, development and care and contribute more independently to the day-to-day running of the setting.Employer Description:Cute Cubs is a warm, nurturing and family-focused childcare setting where every child is valued as an individual. We are passionate about providing children with a safe, stimulating and enjoyable environment where they can learn through play, build confidence and develop at their own pace.
For the right apprentice, Cute Cubs offers the opportunity to gain valuable hands-on experience working with babies and young children while being supported by experienced childcare practitioners. You will not be expected to know everything from day one. We will help you develop your confidence, knowledge and practical skills throughout your apprenticeship.
You will become part of a supportive team where your ideas and contributions are valued. You will have the opportunity to experience different areas of early years practice, work with children of different ages and develop a strong understanding of the EYFS.Working Hours :Monday to Friday. 8hr shift pattern. No weekends. Shifts TBC.Skills: Communication skills,Organisation skills,Creative,Patience,Nurturing, Caring and Kind,Ability to work with children,Teamwork,Genuine interest,Reliable,Respectful,Positive attitude,Professional and approachable,Follows instructions,Committed....Read more...
Adult Day Support Worker
Perfect for someone seeking a rewarding care role with an excellent work-life balance.
Join a dedicated adult support service in Cranleigh providing person-centred support to adults with additional needs.
CranleighUp to £25,000 per year
Shift Pattern
Monday to Friday
9am to 5pm
No weekends or sleep-ins
What We Offer
Salary up to £25,000
Stable weekday working hours
Friendly and supportive environment
Ongoing training and development opportunities
Apply for more details
....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work?
Do you want to start a rewarding career with endless opportunities? Could you benefit the lives of children in the local community and make a difference?
If the answer is yes, this is the job you’ve been waiting for! With the help of The RNN Group, this apprenticeship will give you all you need to secure your future in the education sector and provide you with the skills that are in short supply nationwide.
Main duties and responsibilities:
Support for pupils:
Supervise and support pupils, ensuring their safety and access to learning
Attend to the pupils’ needs
Establish good relationships with pupils, acting as a role model and responding appropriately to individual needs
Support for the Teacher:
Assist in ensuring that the learning environment is safe and purposeful for the pupils at the beginning and end of the day
Ensure that all resources and equipment are clean, hygienic and ready for use
To support children and young people in all areas of learning under the direction of the teacher or HLTA
Monitor pupils' responses to learning activities and record achievement and progress as directed
To encourage positive behaviour for learning
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Weekly online taught sessions
Training Outcome:Full-time employment and progression to higher education.Employer Description:Abbey School, which is part of Nexus Multi-Academy Trust is a high achieving Special Education Needs School with a great tradition of success. We believe that an outstanding education develops our students academically, socially and morally, giving them the skills to be successful in whatever they do once they have left us. We also feel it is important for our young people to develop outside of the classroom and we offer a wide range of enrichment and extra-curricular opportunities to help prepare our students for the next stage of their education, training or employment.Working Hours :Monday - Friday. Hours to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
The main purpose of this role is to support the finance team specifically within the purchase ledger function, ensuring accurate processing of supplier invoices, reconciliations, and reporting. The apprenticeship will offer opportunities to develop skills in other areas within the accounts department, such as credit control, management reporting, expenses and payment processing.
Key Responsibilities:
Purchase Ledger processing:
Process purchase invoices and expense claims.
Reconcile supplier statements and resolve discrepancies.
Maintain accurate and up-to-date supplier account records.
Input transactions into accounting systems.
Support month-end closing activities and reporting.
Support the accounts team with filing, record maintenance, and general office duties.
Ensure transactions comply with company policies.
Assist in audits and financial inspections as needed.
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting.
You will attend training provided by Coventry and Warwickshire Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD.
Training Outcome:If you are looking to start a rewarding career in accountancy and are keen to learn, we would love to hear from you.
A permanent role within the business with career progression and the opportunity to complete AAT Level 3.Employer Description:AM System is a well-established design, manufacturing and installation specialist working in the retail, museum, leisure and commercial sectors.
Our designers create new concepts, or modify existing ones, to allow you to answer the everchanging challenges in retail, museums, leisure and commercial spaces.
AM System has earned a reputation for implementing quality turnkey solutions in various sectors; specialising in high-end bespoke joinery, retail store design, project management, multi-substrate manufacturing and installation.
Founded in 1958, our experience and capability of over 60 years manufacturing display and fit-out equipment using wood, metal, glass and plastics ensure we have many satisfied clients across the UK, Ireland and continental Europe.
Our Mission: Deliver excellent spacesOur Promise: Deliver quality and satisfactionWorking Hours :o Monday-Thursday from 8:45am to 5pm with 45-mins lunch.
o Friday from 8:45am to 3:30pm with 30-mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Handling customer queries with confidence
Collection of prescription charges / checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record / logbook
Ensuring that all dispensary equipment is kept clean and in good working order
Maintaining full and accurate records of all dispensing transactions
Ordering and unpacking drugs and dressings
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
Taking orders for repeats and dealing with queries from district nurses and support staff
Using the computer to keep records up to date
Dealing with queries from patients regarding their prescriptions
Handling controlled drugs (and keeping a register)
Handling prescription money and operating / balancing the till
Assisting when required to meet targets in relation to the dispensing doctors' scheme
Assisting in stock checks, control record / logbook
Training:
The standard includes a 20% off-the-job training requirement with Birmingham Metropolitan College
The off-the-job training will be delivered from Mathew Boulton College, Birmingham, on a day release basis
Apprentices are graded according to their performance in the EPA
Upon successful completion, the apprentice will achieve a Pharmacy Services Assistant Level 2 qualification
Training Outcome:
Potential progression onto the Level 3 Pharmacy Technician apprenticeship
Further progression may well be available in other areas within the Pharmacy sector, upon successful completion of the apprenticeship
Employer Description:A family run and busy pharmacy, servicing the community with help and advice on a variety of health matters. A friendly team with years of experience and knowledge, who are always welcoming and professional in their manner.
This employer is always keen to develop their team of loyal staff and have engaged with BMet college over many years.Working Hours :Monday 9.00am - 3.00pm, Tuesday 9.00am - 3.00pm, Wednesday 9.00am - 5.00pm, Thursday 9.00am - 3.00pm, Friday 9.00am - 3.00pm, Saturday 9.00am - 1.00pm (Occasional Saturday).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
The Minories is seeking an enthusiastic and reliable Gallery Assistant Apprentice to support the day-to-day operation of our gallery, public programme and events activity. This is a practical, customer-facing role suited to someone who is interested in the arts, culture, events or hospitality and wants to develop transferable workplace skills. The postholder will help ensure visitors receive a warm welcome, exhibitions and public spaces are presented to a high standard, and events run smoothly.
Working alongside the staff team, the apprentice will gain experience across front-of-house operations, gallery administration, retail, bar service and event support. Main duties and responsibilities
Welcome visitors, answer basic queries and provide friendly front-of-house support.
Help open and close the gallery, preparing public spaces so that they are clean, safe, welcoming and ready for visitors.
Monitor gallery spaces and support the care of exhibitions, displays and visitor facilities.
Assist with setting up, delivering and clearing down workshops, private hires, talks, receptions and other events.
Provide bar and refreshment service during events, following relevant licensing, food hygiene and cash-handling procedures.
Support retail sales, including using the till, processing card payments, replenishing stock, keeping displays tidy and helping customers.
Assist with stock checks, basic retail administration and the preparation of orders or sales records.
Carry out routine administrative tasks, such as responding to straightforward enquiries, maintaining event materials, filing and updating records.
Help prepare signage, printed materials, seating, tables, equipment and refreshment areas for events.
Support the promotion of a positive, inclusive and accessible visitor experience for everyone.
Follow health and safety procedures, safeguarding requirements, licensing rules and organisational policies.
Work occasional evenings where required for workshops, events and public programming, with reasonable notice.
Undertake apprenticeship training, complete agreed coursework and attend training sessions as required.
Carry out other reasonable duties appropriate to the role.
Training:
Level 2 Customer Service Practitioner Apprenticeship
Work based tutor
Training Outcome:Level 2 Customer Service Practitioner Apprenticeship and potential role.Employer Description:We are Colchester’s Oldest art gallery located on Colchester’s High Street. Attracting over 25,000 visitors with a wide range of creative and commercial activities.Working Hours :Wednesday, study day.
Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 5.00pm.
Saturday, 9.00am - 5.00pm.
Sunday, 9.00am - 5.00pm.Skills: Approachable,Enthusiasm,Reliable, Punctual,Flexibility....Read more...
Taking in and handing out prescriptions
Dispensing prescriptions under supervision
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Selling over the counter medicines
Answering queries on the supply and availability of medicines, where this is within their competence
Responding to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, either in a pharmacy or in a ward and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met
Training:Level 2 Pharmacy Services Assistant Apprenticeship standard.
Weekly release at our Walsall Campus - 1 day per week (term time only)
Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with off the-job training
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world.
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.Training Outcome:
A successful apprenticeship will possibly lead to a full-time permanent contract
Level 3 progressions (Pharmacy Technician) are also available
Employer Description:Duggals Chemist is your local and innovative pharmacy in Tipton. We’ve made it our priority to support the people at all times. We have a firm belief that serving the people requires not only constant commitment and professionalism but also compassion towards their healthcare needs.Working Hours :Specific days and shifts are to be confirmed with the pharmacy upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
For the role of the nursery assistant you will need :
To work within the guidelines of Playaway Day Nursery’s policies and procedures; have knowledge of safeguarding and health and safety
Knowledge of the EYFS. To contribute to a programme of activities suitable to the age range of children in your area in conjunction with other staff. To prepare and complete activities to suit each child’s stage of development
To implement the Equality and Diversity Policy. To include having cultural awareness, encouraging diversity and celebrating festivals. Enabling children to feel valued and treating each child as an individual
To provide and sustain a stimulating, challenging, welcoming and safe environment. You should be a good role model, have a warm, friendly and patient personality and be caring and sensitive to children’s needs
To form a partnership with parents. Acknowledging and respecting the importance that parents/carers have in a child’s learning. Parents must be involved in all aspects of their child’s education, all information must be shared and lines of communication are open at all times
To be professional. This means building trusting relationships with children, parents and staff. You should demonstrate good listening skills, be open-minded and understanding. Above all, confidentiality is paramount
To work as part of a team providing quality care and education. To be aware of your own skills and share knowledge with your colleagues. Carry out your duties in line with the rest of the team and follow instructions from the Manager. To attend staff meetings.
To promote the physical, social, emotional, cultural, spiritual, moral and cognitive development of each individual child
To carry out the procedures for the daily routine. This includes demonstrating high levels of hygiene. Cleaning food preparation areas, bottles, sinks, toilets, toys and equipment. Laundering flannels, towels, bed/cot sheets, painting overalls, bibs etc.
To adhere to the Health & Safety Policy. To include awareness of the fire procedure, risk assessments, keeping children safe and awareness of first aid procedures
To adhere to strict personal hygiene rules. To include regular hand washing, wearing personal protective equipment (PPE), i.e. disposable gloves and aprons when appropriate, to wear uniform i.e. tabards at all times
To be aware of the correct manual handling techniques. To include reading the Manual Handling Policy, using the stepladder when appropriate and wearing the correct clothing to minimise risk
To check toys/equipment to ensure they are safe to be used by children, checking outside garden is clean and safe. Report and record accidents in the Accident Book
To be a dedicated and reliable member of staff. To show commitment to your position as laid out in this job description. To complete all tasks to the best of your ability. To read the Staff Information Pack and follow its policies and procedures
To meet the overall needs of each child within Playaway Day Nursery
Training:
Training is delivered by LMP Education remotely which includes 121 sessions with your tutor
Training Outcome:
You may be offered a permanent position with the employer and have the opportunity to progress onto a higher level qualification
Employer Description:Childcare services offering full day and sessional care for children aged 0-5 years.Working Hours :Monday - Friday.
Shifts will vary between 8.00am - 4.00pm, 9.00am - 5.00pm and 10.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,to have strict personal hygien,to be aware of cultural divers....Read more...
Support the classroom teacher with their responsibility for the development and education of pupils
Assist in the development of pupils’ learning, the provision of care and the management of pupils’ needs under the direction of teaching staff/senior colleagues
Provide specialist assistance to pupils with SEND who need particular help to overcome barriers to learning
Support students with physical disabilities, including personal care and physiotherapy needs
Follow and adhere to all college policies and procedures, including the GDPR policy, equality and diversity policy, health and safety policy, and safeguarding children in education – child protection policy
Attend to pupils’ personal needs, including hygiene, dressing, toileting and eating, as well as help with social, emotional, welfare and health matters, reporting problems to the teacher as appropriate
Physically assist pupils in activities
Assist with the development and implementation of Education, Health and Care Plans and/or other support plans, as required
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs
When accompanying teaching staff and pupils on educational visits, trips and out-of-school activities support pupils with medical care needs
Create and maintain a purposeful, orderly and supportive environment in accordance with lesson plans and learning activities and assist with the display of pupils’ work
Assist with the preparation of learning activities
Promote good pupil behaviour, dealing promptly with conflict and incidents in line with the school’s policy and encourage pupils to take responsibility for their own behaviour
Establish constructive relationships with parents/carers, referring any difficult or contentious issues as appropriate
Support teaching /senior staff with routine administration, such as photocopying, typing, filing, money
Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use
Training:Teaching Assistant Level 3.
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship programme.
Depending on the apprentice’s needs, the frequency of these sessions may vary. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Friday, 9.00am - 3.00pm (30-minute break).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration to include:
Answering the telephone in a polite and professional manner
Communicating via email and letter
Using Microsoft Packages, in particular Word and Excel
Responsible for co-ordinating the post
Inputting data onto internal systems with a high level of accuracy
Responding to requests for information
Managing reordering of stationery, refreshments and consumables
Producing reports
Social Media
Using a drone to capture content
Photography
Editing footage and images
Posting content on various social media platforms
Updating social media platforms
outgoing, creative and original thinker. Im sure you’ve got lots on your list
Any other relevant duties to support the needs of the business
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with by the required timeline
Build up your portfolio of ongoing evidence
Access support from your tutor/assessor and your manager
Training:An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations.
An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations. They represent the organisation when dealing with internal and or external stakeholders.
In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies.
Within their organisation they may be asked to work with or act as a point of contact for other departments and colleagues within the organisation such as IT departments, finance and human resources. They must be able to take and respond to feedback from their supervisor in order to meet the needs of the organisation. They may have access to sensitive information respecting organisational and personal information.
The qualification will involve the candidate undertaking the following duties to meet the Knowledge, Skills and Behaviours required for the Apprenticeship Standard:
Duty 1 Communicate with stakeholders, such as internal teams and external organisations, using appropriate methods and professional language. This may include letters, phone, face-to-face, e-mail, videocall, online chat functions or digital platforms.
Duty 2 Support internal or external events or meetings, in person or on line, following organisational policies and procedures.
Duty 3 Access and store information securely in line with organisational requirements for future use and recovery. For example physical and or digital filing systems.
Duty 4 Use software packages to collate, input and extract data and information in line with organisational requirements. For example updating office databases, stakeholder records or notes, finance records, CRM systems or sending mailshots.
Duty 5 Format and input data in line with organisational requirements. For example, redacting information, stakeholder details, expenses, travel and routine reports. Report or escalate errors, breaches or concerns to supervisor or line manager.
Duty 6 Provide support to team members to help ensure that activities are carried out within agreed timescales, budgets and quality expectations. For example, ordering and reporting on office resources or sourcing information. Inform line manager or supervisor on any changes, anomalies or concerns.
Duty 7 Identify, collate and handle data and information from different sources such as business, stakeholder records and delivery notes. Share securely, confidentially and in line with organisational expectations and requirements.
Duty 8 Be aware of the organisation’s priorities and activities, and how the role supports these. For example undertaking routine tasks such as presenting information and producing documents.
Duty 9 Identify issues and escalate problems to others when beyond remit.
Duty 10 Plan and review workload with supervisor to ensure best use of time to complete allocated tasks to deadlines.
Duty 11 Keep up to date with sector developments to enhance skills and follow a continuous professional development plan.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the apprenticeship programme.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.Working Hours :Monday to Friday
8.30am until 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness,USING A DRONE - DESIRABLE,USING SOCIAL MEDIA,USING MICROSOFT,ABILITY TO DRIVE - DESIRABLE,DRIVING LICENCE - DESIRABLE,OUTGOUNG PERSONALITY,CAN DO ATTITUDE,HAS MATURITY,ORIGINAL THINKER,EXCELLENT TIMEKEEPING....Read more...
The Administrative Assistant Apprentice will support the day-to-day administration and client service functions of Clark Willis Solicitors, helping to deliver an efficient, professional, and client-focused legal service. Working as part of a busy legal practice, the apprentice will assist solicitors and support staff with administrative tasks, client communications, and office processes while developing key business administration and customer service skills within a professional legal environment.
The role will involve handling confidential information, maintaining accurate records, and ensuring clients receive a positive experience when accessing the firm's services.
Key Duties & Responsibilities
Welcome clients and visitors in a friendly, professional, and courteous manner
Answer telephone calls and respond to enquiries, directing them to the appropriate member of staff
Assist with booking appointments and managing meeting room schedules
Support the preparation, scanning, filing, and archiving of legal documents and correspondence
Maintain accurate electronic and paper-based client records
Manage incoming and outgoing post, emails, and document distribution
Assist solicitors and legal support staff with routine administrative duties
Ensure confidential client information is handled in accordance with GDPR and firm procedures
Support the opening, updating, and closing of client files
Carry out data entry and document management tasks using legal case management systems
Assist with producing legal documents, letters, and reports from templates
Work collaboratively with colleagues to support the smooth running of the office
Provide excellent customer service to clients and professional contacts
Skills & Experience Gained
Legal administration and office support experience
Professional customer service and client care skills
Use of legal and business administration IT systems
Understanding of confidentiality, GDPR, and data protection requirements
Business communication skills, including telephone, email, and written correspondence
Document management and record-keeping processes
Organisation, prioritisation, and time management skills
Experience working within a professional legal services environment
Understanding of legal office procedures and client service standards
Ideal Candidate
This role is suited to someone who is:
Friendly, professional, and approachable
Reliable and eager to learn
Organised with good attention to detail
Able to manage multiple tasks and priorities
Confident communicating with a wide range of people
Comfortable using computers and Microsoft Office applications
Able to work effectively as part of a team
Respectful of confidential and sensitive informatiomn
Keen to develop a career in administration or the legal sector
Motivated, positive, and willing to take responsibility for their own development
This apprenticeship provides an excellent opportunity to gain valuable administration experience within a respected legal practice while working towards a nationally recognised qualification and developing skills that can support a long-term career in the legal and professional services sectorTraining:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administrator L3 Apprenticeship.Training Outcome:Successful completion may lead to a full-time employment and/ or opportunity to join the Business Administrator L3 Apprenticeship Standard.Employer Description:Our mission is to offer affordable yet premium legal services to individuals and their families who want access to excellent legal advice locally and who appreciate the value and the experience they will enjoy from using Clark Willis.
We call this ‘affordable premium‘, and it informs how we provide our legal services, how we interact with our clients, our workspaces and how we develop our team.
We are a growing team of highly respected solicitors committed to making legal services simple to understand and accessible with clear advice and transparent costs making us the smart choice.
We are small enough to ensure that you can benefit personally from our one-to-one service on everyday matters but also experienced enough to deal with more complex and demanding areas.
Although we offer legal services you are really buying our expertise and not only is our firm Lexcel accredited, the Law Society’s Quality Mark, our individual solicitors are also specialists within their respective areas and hold a range of personal accreditations.
We have been quietly and confidently providing legal services locally, regionally and nationally for over fifty years from our offices in Darlington and Northallerton.Working Hours :Monday – Friday 9am – 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Apprentice Warehouse & Calibration Assistant
We are looking for a motivated apprentice to join our warehouse and calibration team. This is an excellent opportunity to gain hands-on experience in a fast-paced environment supporting both order fulfilment and temperature calibration services.
Key Responsibilities:
Assist with picking, packing, and dispatching customer orders accurately and efficiently
Support Goods-In processes, including checking and storing deliveries
Help maintain a clean, organised, and safe warehouse environment
Assist the calibration lab team with day-to-day activities, including preparation of equipment for temperature calibration
Support basic administrative tasks related to calibration services and documentation
Learn and follow company procedures, including quality and compliance standards (e.g. ISO/UKAS principles)
Requirements:
Reliable, punctual, and willing to learn
Good attention to detail and organisational skills
Basic IT skills
Ability to work as part of a team
Interest in warehouse operations and technical services
What We Offer:
Structured training and development
Exposure to both warehouse logistics and technical calibration services
A supportive team environment with opportunities for progression
Training Outcome:Potential full-time role.Employer Description:Established in 1964 as a small family business, Denward Manufacturing Ltd specialised in the manufacture of Crown Stamped precision weighing equipment used day to day in community pharmacies.
Over the years our understanding of change within the healthcare market has helped our business develop and move from strength to strength now supplying some of the largest pharmacy chains and healthcare organisations throughout the UK.
Ensuring we maintain the qualities found in a family owned and run business, Denward strives to provide a one stop solution for healthcare professionals, offering competitive products and services supported by excellent customer service and great prices.
Continuous product development, improvement to our manufacturing processes, the introduction of new services and our ability to warehouse stock has seen our supply chain increase to include the NHS, Universities, Laboratories, Dispensing Doctors, Care Homes, Dentists and Veterinarians.
We offer product without any geographical restraints and with the help of our Web Site we now supply various healthcare communities throughout Europe and the Rest of the World.
The recent introduction of our own internal Quality System ensure we conform to all aspects of BS EN ISO9001:2015 International Standard for Quality, as well as other applicable requirements.
Mission Statement
Using the qualities found in a family owned and run business we strive to provide a one stop solution for Community Pharmacy and healthcare professional’s alike offering competitive products and services backed up with unrivalled flexibility and customer service.Working Hours :Monday to Friday, 08:30 to 17:30.Skills: Listening,Interpersonal skills....Read more...
In this role, you will provide efficient and effective administrative support to Fee Earners, Legal Assistants and the wider team. You will help ensure that client matters are progressed smoothly, documents are handled accurately, and excellent standards of client service and compliance are maintained.
You will support the Commercial Property team with a varied range of administrative tasks, including:
Opening files, setting up opportunities on the system and entering information accurately
Contacting clients to request missing information where required
Dealing with incoming and outgoing post, including special or recorded delivery items, DX, couriers and scanning post to the correct location
Photocopying and scanning documents to the required standard
Assisting with client enquiries by telephone and in person in a professional and helpful manner
Making appointments, arranging meetings and maintaining Outlook diaries for team members
Supporting ID checks in line with AML procedures and helping ensure compliance with firm policies, procedures and excel requirements
Providing support to colleagues and other teams where needed
We are looking for someone who is client-focused, approachable and willing to learn. You will have strong attention to detail, good communication skills and a common-sense approach to your work. You should be organised, diligent and able to work well as part of a team.
The successful candidate will be enthusiastic about developing their skills, confident in dealing with people professionally, and keen to contribute to the smooth running of the office. A positive attitude, willingness to get involved and commitment to building a long-term career will be important.Training:
Business Administrator Level 3 Apprenticeship Standard
Your training will will be delivered within the workplace, weekly
This apprenticeship offers hands-on experience in a supportive Commercial Property team, with the opportunity to learn about legal administration, client service, compliance and office processes. You will be encouraged to develop your confidence, technical skills and understanding of how a busy legal team operates.Training Outcome:Permanent role as a Client Service Assistant / Administrator, with progression in role as required.Employer Description:Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have over 120 staff and local offices in York and across Yorkshire. We have a significant presence in Yorkshire’s highly competitive legal market and are recognised as specialists at a national level in a number of legal sectors.Working Hours :Monday - Friday 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support pupils individually and in groups to complete work to their full ability
Encourage independence and personal confidence through structured activities
Support social integration and advise pupils on dealing with problems, referring to staff where needed
Prepare resources and learning materials under the teacher's direction
Create or adapt learning aids to ensure accessibility for all pupils
Communicate effectively with teaching and therapy staff, as well as parents and carers
Keep accurate records of pupil progress and issues for teacher reference
Assist with administrative tasks such as photocopying, filing, displays, and data entry
Provide personal care and support with feeding, toileting, hygiene, and mobility (where applicable)
Supervise pupils during non-teaching times to ensure their safety and well-being
Carry out other duties appropriate to the level of the post as directed
Training:Teaching Assistant Level 3.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, 8.30am - 4.30pm, Tuesday, Wednesday and Thursday, 8.30am - 4.00pm, Friday, 8.30am - 3.30pm.Skills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist the lead teacher in planning and delivering lessons
Help with the preparation of learning materials and resources
Support students in their learning activities and help them stay focused and engaged
Provide one-on-one support to students who require additional help
Foster a positive and inclusive classroom environment
Encourage student participation and promote confidence in learning
Maintain accurate student records and documentation
Assist in organising classroom displays and resources
Help with the preparation of reports and assessments as needed
Support the teacher in managing classroom behaviour and promoting positive conduct
Assist in implementing school policies and procedures related to student behaviour and safety
Attend training sessions and workshops to enhance skills and knowledge
Work towards relevant qualification
Seek feedback from mentors and supervisors for continuous improvement
Training:
Qualification: Level 3 Teaching Assistant (SEND) Apprenticeship Standard
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required
All learning delivered online/ remotely alongside the role
Training Outcome:
Possible full time employment for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Friday (working hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
General administration / assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector
Employer Description:Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.Working Hours :Monday - Friday 9.00am - 5.00pm with a 30 minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Manage multiple tasks at once,Confidence,Professional phone manner,Positive, can-do attitude,Keen to engage and learn,Reliable and punctual,Curiosity for Technology,Microsoft Office Package Skill....Read more...
Main duties and responsibilities
The role will include the following duties, which are aligned to the Level 2 Administration Assistant apprenticeship standard and the day-to-day needs of the business:
Office administration
Answer telephone calls and respond to emails in a professional way
Prepare, update, and file documents, reports, and correspondence
Maintain electronic and paper filing systems so records are accurate and easy to find
Support general office tasks and help the team meet agreed timescales
Data, records and digital systems
Enter, check, and update information using company systems and spreadsheets
Collate, extract, and maintain routine business data accurately
Keep the extra work spreadsheet up to date
Handle information securely and follow company procedures
Engineering and works support
Liaise with engineers to collect information on work completed each day
Check that report sheets and service documents have been completed correctly
Prepare quotations for callouts, repairs, and client training
Support the customer portal and permit system administration
Parts, equipment and compliance administration
Source parts for repair quotations and support supplier communication
Prepare parts and equipment ready for engineers and planned works
Check parts, equipment, and hire equipment in and out of the business
Monitor calibration dates and help keep compliance records up to date
Process deliveries and file delivery notes
Communication and stakeholder support
Communicate clearly with colleagues, engineers, customers, contractors, and suppliers
Support colleagues with routine duties and respond to feedback from supervisors
Represent the business professionally when dealing with internal and external contacts
Training:Your training will take place with our approved Training Provider, Linden, who will guide you through your apprenticeship, alongside our Office Supervisor.
The training will take place at work.Training Outcome:Successful completion of the apprenticeship may lead to a permanent administration role for the right candidate, with opportunities to progress into office support, service coordination or wider business administration roles.Employer Description:We have been providing specialist engineering maintenance services for over 20 years. With purpose-built facilities in Manchester, London and Grantham, we offer a truly nationwide service. Our focus on cradle systems has enabled us to build a portfolio of several hundred customers who rely on our engineers to ensure their equipment operates safely and efficiently. Please view our website.Working Hours :Monday to Friday
08:00 to 16:30Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Applications are invited from suitably qualified and experienced Senior Endoscopy Nurses or ODP’s to join the team as Endoscopy Lead at our client's Acute Hospital site based in beautiful Bath, Somerset.The Unit operates from 08.00 - 18.00, Monday-Friday and occasional Saturdays.As the successful applicant, you will;- be responsible and accountable for the daily management of the endo and decontamination suite, managing a wide range of priorities, including staff management. - ensure the JAG accreditation standards are met, British Society of Gastroenterology (BSG) guidance, and the National and Local decontamination guidance is followed.- perform the tasks of preassessment and endoscopy assistant during procedures (sedation and GA), when required, in collaboration with other members of the MDT. - be responsible for the professional development of the endoscopy team and overall work performance.This is an award-winning hospital, led by some of the South-West's most experienced consultants supported by 24/7 RMO cover on-site. Rated 'outstanding' for caring - this unique centre of excellence was a long-established independent sector hospital, acquired through investment by the NHS in June 2021.The Endoscopy Unit undertakes diagnostic and therapeutic endoscopy investigations such as Colonoscopy, Gastroscopy, Polypectomy, Cystoscopy and TOE, and starting a new Colon Capsules initiative. The Hospital has 28 en-suite single inpatient beds, 22 day-case beds and 5 ambulatory care beds. Facilities include 9 consulting rooms, 4 state-of-the-art operating theatres (2 with laminar flow), a JAG accredited Endoscopy suite, a dedicated cardiology suite and intervention treatment room. The dedicated physiotherapy department has a gym and four treatment rooms. The Digital diagnostic unit includes CT, MRI, General X-ray and Ultrasound Person requirements RGN or ODP with appropriate NMC/HCPC registration as applicable. At least two years in a Senior Endoscopy Practitioner post with a good range of Endoscopy clinical skills Experienced in taking charge of the suite; managing and motivating team members Experienced in the processes of JAG accreditationExperience and knowledge of decontamination and requirements of national standardsThe additional benefits of working for this organisation include: - Personal pension plan - Employee discount scheme - Life assurance - Bike to work scheme - Season ticket loan - Private medical insurance We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Healthcare staff, including Operating Theatres. As a nurse-led consultancy our detailed understanding of the complexity of Endoscopy roles places us in an excellent position to match your skills with the specific requirements of our Theatre Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills.
Your responsibilities will include:
Providing first-line technical support to customers by telephone and email.
Assisting customers with product selection and technical enquiries.
Preparing quotations and processing customer orders.
Supporting the technical sales team.
Receiving, checking and booking in deliveries from suppliers.
Picking, packing and dispatching customer orders.
Maintaining accurate warehouse stock and ensuring products are stored correctly.
Assembling and configuring products where required before dispatch.
Managing product returns (RMA), including testing items and liaising with suppliers.
Listing new products and maintaining product information on the company website.
Keeping product descriptions, specifications and images up to date.
Supporting general office and warehouse operations as required.
What We're Looking For
We are looking for someone who is:
Enthusiastic and willing to learn.
Interested in technology, CCTV, networking or electronics.
Friendly and confident when speaking with customers.
Organised with good attention to detail.
Comfortable using computers and learning new software.
Able to work both independently and as part of a small team.
Reliable, punctual and professional.
Training:CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry.
This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.Training Outcome:Permanent position within the company and additional responsibility.Employer Description:CCTV Global London Ltd is a growing distributor of CCTV, intruder alarm and networking products, supplying both trade professionals and end users throughout the UK. We pride ourselves on providing excellent customer service, technical expertise and high-quality products from leading manufacturers.
This is an excellent opportunity for an enthusiastic and motivated individual to start a career in the electronic security and networking industry. Full training will be provided, allowing you to develop both technical knowledge and practical business skills.
Working Hours :Monday to Thursday, 09.00 to 17.30
Friday, 09.00 to 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Understanding of computers,Understanding of networking,Interest in CCTV and alarms....Read more...
The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical support / retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration.
Key responsibilities:
Provide polite, professional first-line customer service support to retailer/end-user customers, under supervision.
Log, organise and update customer support queries, open support tasks and follow-up actions accurately.
Assist the technical support team with ESL administration, including template creation, amendment, formatting and checking.
Prepare notes, suggested responses, checklists and internal support information for review.
Liaise with colleagues in technical support, sales, projects, warehouse and customer service where required.
Use digital systems securely and accurately, including support records, email, Microsoft Office or similar tools and web-based systems.
Support supervised website/content updates where required, such as product information, images, links and documents using Umbraco or other company systems.
Learn about retail technology, electronic shelf labels, shelving, shop fitting and retail display equipment so customer queries can be understood and routed correctly.
The apprentice will report to Kieran Preston, Technical Support, and will interact day to day with technical support colleagues, customer service, sales/projects and, where appropriate, retailer/end-user customers. The role is supervised and the apprentice will not be expected to make final technical, contractual, commercial or customer-impacting decisions without approval. Training:In-house training plus the candidate will follow a Level 3 IT Support Technician Apprenticeship programme, with the Digital Service Technician option/pathway expected to fit the external customer support duties, subject to CCSW confirmation.
Training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.
Workplace training will include customer service standards, SOLUM electronic shelf label systems, ESL template administration, digital support processes, support records, Umbraco website content management, internal systems, confidentiality/data protection and health and safety. Training Outcome:Opportunity to develop digital support, technical support, customer service and retail technology skills. Future progression may include a permanent role in technical support, customer support, digital support or wider business administration, subject to performance, apprenticeship completion and business requirements. Employer Description:Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment and related customer support services. Working Hours :Monday to Friday, working hours are to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Confident with computers,Literacy skills,Interest in technology,Professional,Polite,Understanding confidentiality,Reliable....Read more...
Understand and follow internal policies and procedures, including any complaints processes and digital media policies
Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery
Understand and uphold appropriate legislation and regulatory requirements
Use systems, equipment and technology to meet the needs of the customers
Monitor customer service levels
Establish facts that enable the creation of a customer-focused experience and appropriate response
Build trust with a customer
Understand the products or services that are available from the organisation and keep up-to-date
Use appropriate communication methods, depending on the task and environment
Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications
Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions
Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the business’s brand
Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and the business
Demonstrate patience and calmness
Understand the customer’s point of view
Use appropriate signposting or resolution to meet customer needs and manage expectations
Maintain informative communication during service recovery
Take ownership of keeping service knowledge and skills up-to-date
Consider personal goals and propose development opportunities
Act on and seek feedback to develop or maintain personal service skills and knowledge
Frequently and consistently communicate and work with colleagues in the interest of helping customers efficiently
Treat customers as individuals to provide a personalised customer service experience
Demonstrate personal pride in the job through appropriate dress and positive and confident language
Take ownership from the first contact and then take responsibility for fulfilling the promise to the customer
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Functional skills if required
Training Outcome:
We have trained a number of apprentices - all of whom have been offered full-time jobs on regular pay
We are passionate about the development of our apprentices beyond the apprenticeship programme
We have an apprentice who has been trained as a Healthcare Assistant and will be commencing a Nursing Associate Course
Other apprentices are continuing to develop their skills and competencies within the practice
Employer Description:We are a GP Practice which looks after the health needs of a 9500 patient population.Working Hours :Monday- Friday (hours are negotiable)
Practice is open 08:00- 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Summary:
An entry-level role supporting the day-to-day running of the accounts function. The Accounts Apprentice will assist with purchase ledger invoicing, accounts inbox management and credit control, while studying towards a recognised accounting qualification and building a strong foundation of finance, systems and administrative skills
Purchase Ledger:
Accurately process supplier invoices and credit notes onto the finance system, matching to purchase orders and delivery notes where applicable
Resolve invoice queries and discrepancies with suppliers and internal stakeholders, escalating where necessary
Maintain accurate supplier records, including bank details and contact information, in line with company controls
Support supplier statement reconciliations and month-end purchase ledger close activities
Inbox Management:
Monitor and manage the shared accounts inbox, triaging incoming emails and responding to routine queries promptly and professionally
File and save supplier invoices, statements and correspondence in line with company filing standards
Route items requiring action to the appropriate member of the finance team and follow up to ensure resolution
Credit Control:
Assist with chasing outstanding customer payments by email and telephone in line with agreed credit terms
Allocate customer receipts to the sales ledger and assist with the production of aged debtor reports
Issue customer statements and copy invoices on request and help maintain accurate customer account information
Flag overdue accounts and potential risks to the Finance Director for review
General Finance Administration:
Provide general administrative support to the finance team, including scanning, filing and data entry
Attend all required apprenticeship training sessions and complete study commitments to progress through the qualification
Undertake any other reasonable duties as requested by the Finance Director to support the wider finance function
On a day-to-day basis the apprentice will primarily interact with the finance team in person and customers over the phone and email
Training:Accounts or Finance Assistant Level 2.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent role upon successful completion of the apprenticeship.Employer Description:The apprentice will sit within the Finance Team at 1st Technologies, supporting day to day transactional operations of the business.
Their primary focus will be purchase ledger administration, including processing supplies invoices, reconciling supplier statements, and assisting with the payment runs across the business. They will also take on credit control duties, such as chasing outstanding debtor balances, allocating incoming receipts and maintaining accurate customer account records.
The role provides a solid grounding in the full accounts payable and receivable cycle within a fast-paced, multi-entity trading environment.Working Hours :Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Post
Scanning/electronic distribution of incoming post
Printing, engrossing documents, adding enclosures and dispatch of outgoing post
Enquiries
First point of contact for clients and 3rd parties phoning into the team with enquiries in particular regarding new instructions for Wills, LPAs, probates and archived documents
First point of contact for clients arriving at our office in person (whether or not by appointment) and assisting with client meetings as needed, e.g. witnessing documents, copying documents/ID etc, escorting clients to/from the meeting room
Preparing File Notes to record enquiries
Liaising with team managers regarding enquiries
Managing enquiries in accordance with team policies
Documents – management and retrieval from storage
Organisation of documents, including printing and bundling of documents and binding engrossments, scanning and organising e-files, timely sending out of documents to relevant parties
Creating archive records for wills, LPAs, deeds etc
First point of contact for clients and 3rd parties wishing to retrieve documents
Document retrieval and delivery to clients and third parties in accordance with team guidelines
File inception
Opening new client/matter in Peppermint/DMS upon receipt of Risk Matrix from lawyer
Saving template Terms of Business and template Letter of Engagement to DMS for lawyer to settle
ID verification using IDU App where possible
Running conflict checks, obtaining AML documents, creating the e-file and all relevant sub-files; and
Undertaking SmartSearches and saving to DMS
File Closure
Electronic archiving to include scanning in paper files as necessary
General Support
Accounts/billing responsibilities including preparing entries in Peppermint, dealing with bankruptcy searches and receipts for monies in and out, in accordance with our regulatory requirements, preparing WIP reports, allocating disbursements to matters, preparing draft bills for lawyer approval, managing bill issuance process
Collating, analysis and reporting of data as required by lawyers/clients
Conference and meeting arrangements, diary management
Other ad hoc duties as required by team managers
Generally assist and work cooperatively with other LSAs to provide support to the team as appropriate
Training:You will undertake an apprenticeship in Business Administration (L3).
You will be trained by South Hampshire College Group and spend 1 day a week completing college work with attendance at South Hampshire College Group one day a month, with 4 days a week in the office.Training Outcome:On completion of the apprenticeship, candidates will have the skills required to apply for an entry level Legal Support Assistant role.Employer Description:Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...