To give the right candidate the opportunity to understand what role would suit their skills set best, we would like to give them the opportunity come on board with us as an Admin Assistant and give them the opportunity to experience all of our departments and let them decide which one they wish to focus on and excel in.
Compliance
International planning
Logistics
Supporting maintenance officers
Additional guideance from team leaders to be supported in the role
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studyingTraining Outcome:We ideally would like any candidate that commences with us on an apprenticeship programme to stay with us on a long term basis as a full time employee, in whatever role they have chosen to develop their skills set in and we continue to offer further training and support.Employer Description:KCT Logistics has been in operation for over 30 years, we have offices in over five countries in the EU & our UK Operation in Tamworth.
We operate International Haulage throughout, England, Ireland and the EU.
Our customers are varied and range from many every day high profile brands. We transport products on their behalf all over the EU, from Fresh Food, High Street Clothing Brands, Electronic Products, Airplane Components etc etc every day is different and varied, the evolving rules post Brexit has brought an additional dynamic to the movement of goods to and from the UK and as a result the Customs Rules and Regulations have come into force for goods from the EU which a lot of this generation has never experienced before.
We work closely with many Government Agencies in the UK and EU.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good attitude towards people,Good work ethic....Read more...
JOB OUTLINE:- To provide an efficient and accurate service to the Finance department. Working in a busy team to ensure all client account managers are fully supported.
Tasks
Debt Chasing
Monitoring email accounts and responding to queries – daily
Loading & Sending sales invoices
Taking Payment on credit cards
Liaise with client account managers.
Maintain email contacts.
Maintain Product price list.
Match Courier Shipments
Full training will be given in order to complete the above duties. You’ll receive ongoing support and guidance to help complete your aat studies.Training:AAT Level 3 Assistant Accountant, which includes:
You'll have four Level 3 AAT exams including advanced bookkeeping, Final Accounts Preparation, and more
Modules covering Skills, Knowledge, and Behaviours in Finance
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Access to MyAAT for learning material
AAT Level 3 Diploma in Accounting
www.boomtrainingltd.co.uk/coursesTraining Outcome:If the apprentice successfully completes their apprenticeship, there will be the potential to grow within the business into a permanent role.Employer Description:DSNM was founded in 2000 with the aim of providing the world’s best bespoke navigational management service to superyachts.
Our vision is to be the supplier of choice for tailor made navigational solutions to the superyacht industry. Our mission is to offer the highest level of customer care, products and services. We constantly work to adapt to the ever-changing industry to provide all clients with a reliable, trustworthy one-stop service.
Our principles are to maintain integrity, respect and focus on results.
Our bespoke software, Compass, is the only navigation management software in the world to win the internationally recognised Queens Award for Enterprise: Innovation in 2022.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Assist with the completion of the company’s payroll routines and payroll cycles
Assist with data entry for all new starters and leavers
Assist with annual external audit
Preparation of monthly schedules to assist the Financial Controller with month end reporting
Code and enter invoices and expense reports into the accounting system accurately and in a timely manner
Reconcile vendor statements and resolve discrepancies or issues in a timely manner
Collaborate with internal departments to ensure proper documentation and approval processes are followed
Monthly accounts receivable run and assist with debt collection when required
Weekly reconciliation of company prepaid debit cards
Processing monthly and ad hoc expense runs
Provide additional support and/or cover for other administrative and operational tasks within the Finance team subject to critical business need
Post journals as required
Training:
The apprenticeship end qualification is Assistant Accountant Apprenticeship Level 3
Apprenticeship training is to be delivered on-site at First Intuition's Manchester city-centre offices.
If necessary you will be enrolled onto the AAT Level 2 Bookkeeping and then the full AAT Level 3 Accounting qualification
You'll also attend a series of skills workshops to help you build the soft skills you need to build your career in finance
You'll be supported through your programme by a dedicated Skills and Development Coach who is there to ensure you get everything you need to succeed in your apprenticeship
Training Outcome:
The opportunity to continue as a full-time team member upon completion of apprenticeship programme. Should you wish, there is potential to continue your studies and progress AAT level 4
Employer Description:A private healthcare provider near Liverpool centre. A national award-winning complex care provider who want to support more people across England and Wales with complex needs move out of hospitals and other long-stay environments and into a home of their own.Working Hours :Monday - Friday, 9.00am - 5.00pm - One day a week allocated to study.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills....Read more...
To act as an apprentice auditor in the Charity Team, working with a wide range of not-for-profit organisations
Carry out all audit work, including visiting client sites mainly in and around London and Greater London
Keep Seniors, Managers and Partners informed of the progress of the team’s jobs
Budget for your time and keep costs within budget wherever possible
For smaller assignments, plan and complete the audit file as per the Audit Completion Checklist
Training:
Apprentices will work towards a level 3 AAT Assistant accountant apprenticeship, which awards an AAT Level 3 Diploma in Accounting
We go above and beyond for our clients, but also for you. We have a genuine commitment to your development, offering you a closely supported and structured programme of tuition, provided by a top firm of external tutors. Internally, you’ll be supported by a manager who will act as your mentor, a buddy, partners, senior staff and a dedicated Training and Development Coordinator
As a single-office practice you will get to know everybody in the Firm and have the opportunity to shine from day one. As you progress through your training you will receive incremental salary increases as you hit various milestones in your qualification
Training Outcome:
Following the completion of AAT Level 3, you will then move on to study towards the AAT Level 4 qualification
When your training ends, we continue to help you develop, providing the same opportunities and challenges given to all Buzzacott team members. Continued career progression is supported with a view for further study towards the ACA after completion of the AAT
Employer Description:At Buzzacott, we describe ourselves as friendly and professional, with values ingrained in our culture of trust, client focus, exceptional service, specialist knowledge and approachability. We all work together under one roof, as the largest single-office accountancy firm in the UK, giving you the opportunity to collaborate, build relationships and shine from day one.Working Hours :Monday - Friday, 9.15 am - 5.15 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Clincial
Collect and record calibration and quality control data to ensure that equipment is functioning to agreed standards and specifications and is documented.
Undertake maintenance and cleaning of laboratory equipment.
Perform and input results of basic physiological measurements, in accordance with national guidelines and departmental protocols, and under supervision.
Obtain brief patient medical history prior to testing to ensure safe practice.
Communicate requirements for accurate performance of appropriate investigations to patients/participants/subjects/service users through building and maintaining a good rapport.
Accurately record observations and produce technical reports on the range of tests performed.
Testing patients of all ages. This will involve communicating complex instructions and clinical information effectively to patients of all ages and relatives to ensure cooperation and compliance and to obtain accurate technical and clinical data.
Responsible for planning own workload throughout the working day and ensuring completion of work in time allocated.
Ensure that all tests performed are according to relevant professional and departmental guidelines at all times.
Educational
Attend and participate in training activities within the department for a range of staff.
Attend and participate in departmental meetings, with regard to staff training as appropriate.
Develop skills and knowledge as part of a departmental training programme, following Trust Personal Development and Review System.
Demonstrate commitment to Continued Professional Development.
Work towards completion of professional qualifications.
Managerial and Organisational.
Participate in the standard setting for all routine test procedures performed and equipment used, including participation in the development of standard operating procedures.
Contribute to the maintenance of safe working practices within the department, ensuring compliance with all Health and Safety legislation, other relevant legislation and Trust policies.
Contribute to the day to day running of the department, including appointment provision andstock control.
Undertake specified administrative tasks, under supervision, for development within an agreed personal development plan.
Professional
Acting in the patients best interest.
Protecting and maintaining the patents privacy and dignity at all time at all time.
Providing individualised care respecting personal beliefs and preferences.
Alerting senior staff to any situation changes.
Training:
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification
You will study a Healthcare Science Assistant Level 2 Apprenticeship
You will have regular online sessions with the training provider
Additional training will be given in the workplace
Training Outcome:Towards the end of the apprenticeship contract, and with support from the department and a dedicated apprenticeship team, you will have gained the knowledge and experience to enable you to apply for your next step in employment. Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday normal office hours, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Enthusiasm,Positive work ethic,Keen to learn,Adaptable to change,Motivated,Flexible,Punctual,Ability to prioritise workload,Ability to meet deadlines,Understand confidentiality....Read more...
Job Title: Career Medical Officer
Position Type: Permanent Full-Time, Night Duty, Rotational Shift Worker (76 hours per fortnight)
Training Opportunities: High level of individual responsibility with consultant oversight
Key Highlights
Flexible Hours: Hours may be negotiated with the successful applicant
Multidisciplinary Environment: Collaborate with consultants and multidisciplinary teams for comprehensive care
Salary Package: $125,000 - $170,981 annually, plus employer 11% superannuation contribution and salary packaging benefits up to $9,010 for living expenses and $2,650 for meal entertainment per FBT year
About the Role
This position provides after-hours emergency cover for Mental Health Services, supporting patient care across various units and hospital areas as needed. The Career Medical Officer is accountable to the Clinical Director for all aspects of performance, with direction and supervision provided by consultant staff.
Responsibilities include:
Assess patients referred to Mental Health Services by the Emergency Department
Provide care in inpatient units and other hospital areas as required
Maintain comprehensive patient records for admissions, progress, and discharge
Liaise closely with consultants and multidisciplinary teams regarding patient care
Respond promptly to Registered Nurses’ calls related to patient care
Participate in discharge planning and ensure accurate recording of medications and treatments administered
Benefits
Competitive Salary: $125,000 - $170,981 per annum with additional superannuation and salary packaging options
Work-Life Balance: Enjoy a family-friendly workplace with a multidisciplinary work environment
Requirements
General or limited registration with the Medical Board of Australia
Current Working with Children Registration (if required for the role)
Satisfactory pre-employment checks, including identification, conviction checks, and disciplinary action in previous employment
About Us
At Paragon Medics, we prioritise your career and personal well-being. We believe in creating meaningful careers and supporting a fulfilling lifestyle.
For a confidential discussion, contact Kiran at +61 2 8316 2844 or apply now!
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Understand the need to provide feedback to support and facilitate an appropriate level of independence
Comprehend appropriate levels of learning resources to identify and help address weaknesses, consolidate strengths and develop individualised expectations
Recognise different stages of child development through school, eg: transition between key stages
Recognise the importance of using appropriate technology to support learning
Understand the need to accurately observe, record and report on pupils’ participation, conceptual understanding and progress to improve practice and assessment for different groups of pupils
Understand the school’s assessment procedures for benchmarking against targets set by the class teacher
Be familiar with assessment materials
An appropriate knowledge of the curriculum and context you are working in
Understand current statutory guidance including ‘Keeping Children Safe in Education’ Part 1, safeguarding policies, Prevent Strategy
Understand the importance of sharing relevant information, in a timely manner with the designated Safeguarding Lead
Understand the importance of first aid procedures, recording/reporting incidents and a broad knowledge of Health & Safety Policy
Develop strategies to support and encourage pupils to move towards independent learning
Use appropriately varied vocabulary to ensure pupils’ understanding
Embed effective behaviour management strategies using discipline appropriately and fairly in line with the school’s policy.
Deliver interventions in accordance with training given (RAG rating)
Foster and encourage positive, effective, nurturing and safe learning environments inspiring pupils to take pride in and learn from their individual achievements
Recognise, adapt and respond to all pupils encompassing SEN/emotional vulnerabilities, for example, use Makaton, visual timetables
Work closely with teachers to ensure own contribution aligns with the teaching
Ensure regular communication with teachers to provide clarity and consistency of role within lessons
Deliver/lead small group teaching within clearly defined/planned parameters using initiative, sensitivity and understanding
Build appropriate relationships with colleagues, pupils, parents, adults and stakeholders
Comply with policy and procedures for sharing confidential information and know when and where to seek advice
Implement current statutory guidance including ‘Keeping Children Safe in Education’ Part 1, safeguarding policies, Prevent Strategy
Undertake safeguarding training every 3 years
Support pupils’ well-being whilst embedding the importance of online safety
Contribute to a range of assessment processes and use information effectively for example: written records
Use specific feedback to help pupils make progress
Apply good subject knowledge to support accurate assessment
Work closely with teachers to ensure own contribution aligns with the teaching
Ensure regular communication with teachers to provide clarity and consistency of role within lessons
Deliver/lead small group teaching within clearly defined/planned parameters using initiative, sensitivity and understanding
Contribute to a range of assessment processes and use information effectively for example: written records
Use specific feedback to help pupils make progress
Apply good subject knowledge to support accurate assessment
Use school computer systems, including specialist software eg: online registration, intervention programmes and management information systems
Training:You will study towards the Teaching Assistant Level 3 Apprenticeship Standard qualification via Woodspeen Training.
Specialist Teaching Assistant Tutors deliver training each week (via Teams)
Tasks and assessments are ongoing to check your understanding and progress throughout the apprenticeship
Regular reviews are also conducted quarterly
End Point Assessment (EPA) is delivered by an independent end-point assessment organisation
Training Outcome:
A position within Tudhoe Learning Trust
Employer Description:Tudhoe Learning Trust is committed to promoting the welfare and safeguarding of all the children and expects all staff and volunteers to share this commitment.Working Hours :Monday - Friday. Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Throughout the program, you will develop a diverse skill set that will empower you to make a meaningful difference in students' lives. Some of the key responsibilities and accountabilities you’ll undertake include:
Supervising Classroom Activities: Engage with students as you oversee classroom activities, ensuring a productive and inclusive learning environment. You'll also accompany pupils on educational visits and extra-curricular activities, such as swimming and independence skills training programs.
Collaborating with Specialists: Work closely with teachers, speech and language therapists, and other specialist staff to assist in the delivery of tailored educational programs, fostering each student's unique learning journey.
Supporting Students’ Care Needs: Provide compassionate support to identified pupils who may require assistance with daily care tasks, such as dressing and toileting, ensuring their comfort and confidence in the school setting.
Mastering Classroom Skills: Learn effective classroom management and behaviour techniques that will enable you to create a positive and encouraging atmosphere for all students.
Planning and Delivering Activities: Gain experience in planning and delivering engaging learning activities, while providing valuable feedback to teachers about the educational, emotional, and physical needs of students to assist in their assessments.
Teamwork in the Classroom: Collaborate with teachers and support staff to enhance classroom activities and ensure a cohesive learning experience for all pupils.
Ensuring Safety and Well-being: Help maintain a healthy, safe, and secure environment for students, both inside and outside the classroom, while adhering to school policies and procedures.
Administrative Support: Assist with clerical and administrative tasks, such as photocopying and preparing learning resources, to keep the classroom running smoothly.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Qualification: Level 3 Teaching Assistant (SEND) Apprenticeship Standard.
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required.
All learning delivered online/ remotely alongside the role.
Training Outcome:Possible full time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An incredible new job opportunity has arisen for a dedicated Consultant Psychologist to work in a spectacular mental health hospital based in Cheadle, Greater Manchester area. Your will be working for one of UK's leading health care providers This special hospital offers a comprehensive inpatient specialist mental health service for young people and adults. The service is dedicated to providing innovative, high quality care and treatment for patients with challenging and complex needs, in order to enable their recovery and re-engagement with the community **To be considered for this role you must be qualified and an experienced Practitioner Psychologist - must be HCPC registered** As the Consultant Psychologist your key responsibilities include:· Provide direct psychological input to some of these wards· Consultation and indirect working, including providing a psychological perspective to decision making around patient care· Consultation to staff teams and facilitation of reflective practice· Attendance at ward rounds and CPA review meetings· Working closely with and providing support to ward teams to foster trauma informed approaches to care· Psychological assessment, formulation and intervention· Supervise an Assistant Psychologist and oversee the delivery of their therapeutic work, including the delivery of a therapeutic group programme and psychoeducational and skills work The following skills and experience would be preferred and beneficial for the role:· Must have specialist knowledge and relevant post qualification clinical experience of working with individuals with a range of mental health difficulties, including mood disorders, psychosis, and trauma and personality difficulties· Previous experience of providing supervision and involvement in service development· Experience in clinical leadership and people management is desirable· Strong interest in developing innovative practice, working with complexity, and working in teams· Effective leadership skills including self-motivation· Ability to ensure the systematic governance of psychological practice within the team The successful Consultant Psychologist will receive an excellent salary of £39,125 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:· Enhanced disclosure cost coverage· Comprehensive induction and commitment to ongoing training· Enhanced Maternity pay in line with NHS· 25 days annual leave plus bank holidays· Birthday Holiday - Your Birthday as an extra days annual leave· Online benefits and cash back rewards· Cycle to work scheme· SMART Pension option Reference ID: 6871To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Qualification, alongside your daily roles and responsiblities.Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis.
Monday- Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
A brand new job opportunity has arisen for a committed Psychologist - Adult Eating Disorder to work in an exceptional mental health hospital based in the South West London area. You will be working for one of UK's leading health care providers
This is one of the country’s leading mental health treatment centres. They provide fast access to high quality treatment for lots of different conditions, including addictions, depression, anxiety, stress and eating disorders
**To be considered for this position you must be qualified as a Psychologist registered with the HCPC**
As the Psychologist your key responsibilities include:
Play a crucial role in the continuous development of this service collaborating with a MDT.
Provide specialised clinical psychology input, conducting individual assessments, formulation, intervention and consultation.
Utilise a comprehensive range of clinical psychology theories delivering specialised psychological therapy and skills
Provide direct clinical work, assessment, supervision and training for a friendly therapeutic team composed of Therapists and Assistant Psychologists, with a common goal to making a difference
The following skills and experience would be preferred and beneficial for the role:
Prior experience in eating disorders is desirable but not essential
Experience working with patients with obsessive-compulsive disorder, neurodivergence, trauma and personality disorders is also desirable
Knowledge and understanding of eating disorders and related comorbidities (e.g. anxiety, trauma, depression, self-harm), and the impact these on both young adults and their families
Excellent organisation & leadership skills
Effective communication skills
Flexible, professional and committed to being the best
The successful Psychologist will receive an excellent salary of £50,000 - £60,000 per annum DOE. This exciting position is a permanent part time role working 30 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Free onsite parking
Subsidised lunches
25 days holiday plus bank holidays and your birthday off
Online benefits and cash back rewards
Dedicated career pathway
Funded training opportunities
NMC payment in full
Reference ID: 6791
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An opportunity has arisen for Level 3 qualifiedRoom Leader with 2 years of experience and Level 3 qualification in early years or equivalent to join a well-established childcare nursery. This full-time, permanent role offers salary of£29,840 and excellent benefits. Working hours: 40 hours working week.
As a Room Leader, you will oversee the daily operations of the Baby Room, ensuring a nurturing and safe environment for young children.
You will be responsible for:
* Manage the day-to-day operations of the Baby Room.
* Maintain a high standard of care and development for babies.
* Ensure the room is a safe and hygienic environment.
* Foster strong partnerships with parents and guardians.
* Supervise and support a small team.
* Plan and deliver engaging activities in line with early years guidance.
What we are looking for:
* Previously worked as a Room Leader, Third in Charge, Deputy Manager, Assistant Room Manager or in a similar role.
* At least 2 years of experience working in a nursery.
* Minimum Level 3 qualification in early years or equivalent.
* Background working with babies under 2 years.
* Comprehensive knowledge of the Early Years Foundation Stage and Ofsted framework.
What's on offer:
* Competitive salary
* 20 days plus 8 paid bank holidays
* Pension scheme
* £5000 bonus for achieving an Ofsted Outstanding rating
* Paid day off on your birthday after one year of service
* Option to 'Sell Back' up to 5 days of annual leave
* Free daily lunches prepared by an in-house chef
* Heated and air-conditioned staff room
* Employee recognition schemes and professional training
* Career development opportunities and regular support meetings
* Employee Assistance Programme and store discounts
* Participation in events such as Christmas parties, Cheese and Wine evenings, and Summer BBQs
Apply now for this exceptional Room Leader opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour - An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Accounting Support: Learn how to record financial transactions, including purchases, sales, and payments related to property projects and services
Invoicing & Billing: Assist with generating invoices for clients, tracking payments, and maintaining accurate records of all financial transactions
Accounts Receivable & Payable: Help process incoming and outgoing payments, including supplier invoices and client payments, ensuring accounts are up to date
Bank Reconciliation: Support the team with reconciling company bank statements, matching transactions, and ensuring all financial data is accurate
Budget Monitoring: Assist with the preparation of project budgets and track spending to ensure financial control across property services projects
Payroll Assistance: Learn how to process payroll for employees and subcontractors, ensuring accurate calculation of wages, taxes, and benefits
VAT & Tax Reporting: Assist in preparing VAT returns and understanding tax compliance specific to the property services industry
Document Management: Maintain accurate financial records, filing invoices, receipts, and other documentation in line with company policies and procedures
General Administrative Support: Provide general office support, including data entry, organizing documents, and assisting with internal finance-related queries
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting
You will attend training provided by Coventry and Warwickshie Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD
Training Outcome:This apprenticeship role is ideal for someone looking to get their start in finance within a dynamic, growing industry. With hands-on experience, mentorship, and the opportunity to gain recognized qualifications, you’ll be well on your way to building a successful career at Ground Up Property Services!Employer Description:At Ground Up Property Services, we specialise in providing high-quality property maintenance, renovation, and management services. With a commitment to excellence, we’ve built a reputation for delivering reliable and professional solutions for residential and commercial clients. As we continue to grow, we’re looking to expand our finance team by offering an exciting apprenticeship for individuals eager to start their career in finance.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Taking in and handing out prescriptions
Dispensing prescriptions
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Selling over the counter medicines
Answering queries on the supply and availability of medicines, where this is within their competence
Responding to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, either in a pharmacy or in a ward and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met
Training:
Level 2 Pharmacy Services Assistant qualification
Weekly release at our Walsall Campus - 1-day per week (term time only)
Full-time apprentices will typically spend 15-months on programme (before the gateway) working towards the occupational standard, with off the-job training
Functional Skills in English and maths if required
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate
It also helps to demonstrate that what an apprentice has learned, can be applied in the real world
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need
Training Outcome:Potential progression to a full-time role or Pharmacy Technician level 3 apprenticeship.Employer Description:Coalpool Pharmacy is a local family Pharmacy always happy to help with over the counter medication queries and prescriptions.Working Hours :Monday to Friday; shifts to be confirmed. Some evening work and potentially some Saturday work may be required.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,Good Time Keeping....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
Perform routine calculations to produce analyses and reports as requested by the Accounts Director
Help oversee and manage individual accounts
Create, send, and follow up on invoices
Review and adhere to department budgets
Collect and enter data for various financial spreadsheets
Review and audit financial statements and reports, ensure all calculations and data entries are correct
Reconcile any discrepancies or errors identified by conversing with employees and/or clients
Report any troubling discoveries or suspicion of wrongdoing to the proper authorities
Assist the Accounts Director in creating financial reports on a regular basis
Adhere to the company's or organisation's financial policies and procedures
Answer question and provide assistance to stakeholders, customers, and clients as needed
Attend finance department meetings, sometimes assisting with financial reporting to Managers and Senior Managers
Suggest changes or improvements to increase accuracy, efficiency, and cost reductions
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process.
The knowledge units will be delivered at the EMA training hub in Derby or Nottingham (depending on apprentices’ location) through day release.
AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit)
Principles of Bookkeeping (Level 2 Unit)
Management Accounting Techniques
Financial Accounting:
Preparing Financial Statements
Business Awareness
Tax Processes for Business
Training Outcome:The opportunity to continue as a full-time team member upon completion of apprenticeship programme. Employer Description:One thing that we firmly believe at Star Group is that our people are our biggest asset and our management structure empowers our people to challenge our existing methods and as such, we’re constantly improving, working more efficiently and passing those benefits onto our clients.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 23 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis between Monday-Sunday, 6:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Main Responsibilities
Basic letter writing
Sending minutes, notice of meeting, letters prepared by property managers
Data entry
Updating clients details on software
Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
Franking post and taking to the post office
Ordering stationary
General office administration including photocopying, scanning, e-mailing, axing and laminating
Opening new files when required
Archiving files ready for collection
Sending brochure to prospective clients
Assisting the accounts assistant as necessary and the need of the company dictates.
Handling of all inbound customer contact to achieve a first contact resolution wherever possible.
Handle customer queries through to completion ensuring a seamless hand-off, where this is not possible.
Manage and document customer requests efficiently for the supply of keys, fobs and permits.
Take credit/debit card payments ensuring all details are correct, secure and handled confidentially, according to company policy.
Ensure all customer information is handled confidentially and in line with GDPR.
Support Property Managers in order to ensure customer and development issues deliver resolutions promptly.
Communicate with teams, updating on a regular basis with important information on events in order to successfully support customer queries.
Training:
Business Administrator Level 3 apprenticeship.
Functional Skills in English and maths if applicable.
1 day per week on and off the job training with Metro PM.
Minimum of 1 day per month training at Protocol Consultancy Services (training provider).
Training Outcome:
Full time employment.
Career and further learning progression opportunities.
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
Driver - Meet and Greet - Leeds Bradford Airport - £11.44 per hour - Flexible hours
Do you have commercial driving experience? Do you pride yourself on excellent customer service?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Valet/driver - Service Delivery Assistant (SDA) who will be the face of our business, bringing outstanding customer service at Leeds Bradford airport.
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As an SDA you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying.
Please note working hours are 7am - 7pm and 7pm - 7am
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Under the overall direction of the headteacher you will play a major role in formulating the aims and objectives of the school and establishing the policies through which they are to be achieved.
You will carry out all the professional duties of a Teaching Assistant as required, take responsibility for child protection issues as appropriate and take responsibility for promoting and safeguarding the welfare of children and young people within the school.
You will need to be committed and driven to want the very best from every child and be outstanding member of our school community.
Duties for this role will include:
Attend to the pupils’ personal needs, and implement related personal programmes including social, health, physical, hygiene, first aid and welfare matters.
Supervise and support pupils ensuring their safety and access to learning.
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs.
Promote the inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Encourage pupils to act independently as appropriate.
Prepare classroom as directed for lessons and clear afterwards and assist with the display of children’s work.
Be aware of pupil problems/progress/achievements and report to the teacher as agreed.
Undertake pupil record keeping as requested.
Support the teacher in managing pupil behaviour, reporting difficulties as appropriate.
Gather/report information from/to parents/carers as directed.
Provide clerical/admin support e.g. photocopying, typing, filing, collecting money etc.
Support and educate children on all elements of the school curriculum.
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop.
Contribute to the overall ethos/work/aims of the school.
Appreciate and support the role of other professionals.
Attend relevant meetings as required.
Participate in training and other learning activities and performance development as required.
Assist with the supervision of pupils out of lesson times including before and after school and at lunchtimes.
Accompany teaching staff and pupils on visits, trips and out of school activities as required.
Training:Over the 15-18 month apprenticeship, you will work towards the following:
Level 3 Teaching Assistant Apprenticeship Standard.
Behaviours, Skills & Knowledge.
Functional Skills in maths and English at level 2 (if not already exempt through prior qualifications)
You will have regular visits at the workplace from a designated assessor to observe your progress and competence in the role you are carrying out.
Training will be one day a month at Plymouth Argyle.
Training Outcome:There may be the potential for full time employment upon successful completion of the apprenticeship, for the right candidate.Employer Description:Shakespeare Primary School serves a school family of 420 pupils, from Reception to Year 6, within Honicknowle, Plymouth. We also have a nursery unit for three to four year olds, which has 52 part-time places (15 hours per week) and 10 full-time places, for pupils eligible for 30 hours of funding. We take 60 Reception pupils each year, who start with us in the year in which they become five years old.
Shakespeare Primary School is part of the Learning Academies Trust. Together, we share commitments that every child deserves an outstanding education, that schools work most effectively when they work together and that every school in our Trust is unique and should serve the needs of its own local community. In addition, we share the aim that we will not let social disadvantage be an obstacle to success. We know that with great leadership, inspirational teaching, caring pastoral support and hard work, every child in every school can succeed.Working Hours :Monday - Friday, working between 8:30 am and 3:30 pm.
Hours may change slightly to assist with after school clubs and lunchtime duties. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
