The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients.
Taking telephone queries and booking of appointments.
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging a variety of information into patient records using a purpose-built clinical system.
Provide a confidential, efficient, timely and accurate administration service.
Using Excel and Word to perform specific tasks set by the Operations Manager.
Scanning incoming correspondence into patients’ electronic records via the clinical system.
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role.
Sorting incoming post.
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided).
Dealing with patients face-to-face in a professional manner.
Calling patients.
Contacting patients by e-mail/letter.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Full time employment.
Level 4 Associate Project Manager Apprenticeship.
Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice.
We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples.
We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics
The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8:30am - 3:00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting with day-to-day financial administration and client suppor
Preparing and processing financial documents accurately and efficiently
Maintaining client records and ensuring information is kept up to date
Supporting advisers and senior team members with administrative tasks
Handling incoming calls, emails, and client enquiries in a professional manner
Learning financial services processes, systems, and compliance procedures
Scheduling appointments and managing diaries where required
Assisting with reports, data entry, and document preparationDeveloping knowledge of financial products, services, and regulations
Working towards industry qualifications alongside practical on-the-job training
Building strong communication and organisational skills within a professional office environment
Contributing to a supportive team within a growing business with progression opportunities
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead to progression to study in other areas.
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Further apprenticeship, if possible, to take them up to a Level 4 diploma in regulated financial planning. Employer Description:A very well established FCA directly authorised companyAdvising on Mortgages, Investments, and Pensions. Offering friendly, easy-to-understand advice to Customers across the UKWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Eager to learn,Positive attitude,Professional attitude....Read more...
Duties will include:
Keeping clients updated on progress and answering straight forward administrative questions
Contacting pension providers, platforms and other third parties to request information and updates
Preparing documents and meeting packs for client appointments (for example pensions and ISAs)
Processing new business and ongoing changes, and tracking cases until they are completed
Keeping client records accurate and up to date
Managing routine emails and letters
Chasing information when things stall or are delayed
Helping organise meetings and diaries
Keeping on top of the wider teams tasks
The work is structured and process-driven.
Getting details right matters, but you will be shown how to do things properly and supported while you learn.Training:
Level 3 Financial Services Administrator Apprenticeship
Support from Simply Academy with structured learning and revision sessions
Study towards RO1 from the Chartered Insurance Institute (CII), a recognised financial services qualification
RO1 completion will provide a solid foundation for the learner and can lead to progression into further areas of study
Training Outcome:
This is a long-term role with progression
We will support all exams and related training to the end of level 4 and for the right candidate beyond. Client Support can be level 4 qualified, and we will encourage that progression as well as personal skills
Employer Description:Dynamic Financial Planning is an independent financial planning firm working mainly with families who are close to, or already in, retirement. This also includes working with trusts and trustees.
Guiding clients calmly and clearly, over many years, so they feel confident about their choices.
We are a small, growing firm. That means you are not a small cog in a large machine. People notice your work, rely on it, and genuinely appreciate it. You will build deep relationships with our clients over time and take the time to get to know them.
Working Hours :Flexible working, but typically 9.00am - 5.00pm Monday to Friday with half an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,can act with autonomy....Read more...
The Racing Services Team sits within the Sport Department and helps administer the rules of sailboat racing in the UK. The team answers queries on the rules, decides appeals against the decisions of protest committees, and trains volunteer race officials.
Within the Racing Services Team also sits Technical, which is responsible for issuing certificates for national and international racing dinghies whilst also administering handicapping systems to allow boats on different types to race against each other.
The successful candidate will provide administrative support to the Racing Services Team on a range of tasks and responsibilities.
Main Responsibilities:
Provide administrative support to the Racing Services Team on tasks as required
Answer general enquiries and requests for information and advice, referring to colleagues or volunteers as required
Process payments and issue documentation for the different services offered
Issue reminders to race officials falling due for renewal
Process applications and requests in accordance with RYA policies and procedures
Maintain the database to ensure relevant records are kept up to date
Work with colleagues to help organise courses, conferences and meetings
Support course attendees through the booking process
Issue documentation to attendees as requested by course instructors, committee chairs and colleagues
Prepare meeting agendas and minutes as required by the Technical Manager
This list is not exhaustive and additional duties commensurate with the role may be required.Training:Business Administrator Level 3.Training Outcome:Ongoing training and development.Employer Description:Set up in 1875 as the Yacht Racing Association, the RYA has become the National Governing Body for a broad range of sailing and boating activities.
We are a membership organisation with over 100,000 members, and a world-leading provider of training schemes and publications. In 2025 we celebrated our 150th anniversary and are immensely proud of our lasting heritage. However, we must continue working to ensure that we, the sport, and pastimes we love, remain relevant, thriving, and accessible to everyone.Working Hours :35 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Main Responsibilities:
Basic letter writing
Sending minutes, notice of meeting, letters prepared by property managers
Data entry
Updating clients details on software
Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
Franking post and taking to the post office
Ordering stationary
General office administration including photocopying, scanning, e-mailing, axing and laminating
Opening new files when required
Archiving files ready for collection
Sending brochure to prospective clients
Assisting the accounts assistant as necessary and the need of the company dictates
Handling of all inbound customer contact to achieve a first contact resolution wherever possible
Handle customer queries through to completion ensuring a seamless hand-off, where this is not possible
Manage and document customer requests efficiently for the supply of keys, fobs and permits
Take credit/debit card payments ensuring all details are correct, secure and handled confidentially, according to company policy
Ensure all customer information is handled confidentially and in line with GDPR
Support Property Managers in order to ensure customer and development issues deliver resolutions promptly
Communicate with teams, updating on a regular basis with important information on events in order to successfully support customer queries
Training:
Business Administrator Level 3 apprenticeship
Functional Skills in English and maths if applicable
1 day per week on and off the job training with Metro PM
Minimum of 1 day per month training at Protocol Consultancy Services (training provider)
Training Outcome:
Possibility of full time employment
Career and further learning progression opportunities
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
The apprenticeship will provide the opportunity to gain valuable practical experience within a busy Primary Care / Head Office setting while supporting high-quality organisational and operational services.
Use a variety of software packages (including Excel, MS Office/Word and PowerPoint) to manage data and produce documents and presentations.
Support the handling of general enquiries across a range of communication channels, including telephone, email, and face-to-face interactions, ensuring a courteous and professional approach.
Provide day-to-day support to the operations of services.
Providing diary support to the Federated Services Team.
Providing meeting support, including dissemination of papers, minute taking, managing attendance.
Train in and adopt AI dictation software to accurately capture and summarise meeting discussions, ensuring clear, actionable records.
Assist with the coordination of engagement activities and events.
Support the delivery of projects and service improvement initiatives.
Assist with monitoring progress of programmes and reporting updates.
Help ensure processes are followed and identify opportunities for improvement.
Ordering stationery and equipment, support safe site management from where services are delivered.
Managing internal and external room bookings and conferencing facilities.
Maintaining company records.
Supporting the Federated Services Team with key aspects of workload and responding to information requests and updates as necessary, being able to run key tasks as delegated.
Support with content creation, digital support, internal communications and engagement activities.
Travel across the city to support service delivery is expected in this role.
Training:L3 Business Administrator standard, all training will take place within employers premises.Training Outcome:There will be the possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:Formed in 2015, Sunderland GP Alliance is an organisation owned by the GP Practices of Sunderland, it exists to help GPs work collaboratively for the benefit of patients and staff. All GP practices in Sunderland are members of the organisation. The Alliance works on a not-for-profit basis, ensuring any surplus is reinvested back into better services for patients.Working Hours :Monday to Friday, working from 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Day to day tasks for this apprenticeship may include, but are not limited to:
Under the direction of the line manager, assist with scheduling planned and emergency jobs to engineers, ensuring efficient use of their time by considering factors such as travel, traffic, breaks, loading, holidays, vehicle servicing, training, sickness, and other constraints
Maintain accurate records, including timesheets, vehicle servicing, and job updates
Liaising with engineers and customers to confirm appointments and provide updates
Help manage diaries and allocate jobs based on engineers’ availability, skillset, and location
Learn to monitor job progress and help ensure service level agreements (SLAs) are met (servicing both reactive and planned works)
Assist in rescheduling work due to changes, emergencies, or resource availability
Provide basic support to engineers and escalate technical queries as needed
Assisting with Health and Safety processes
Support with quotations
Support with handling incoming calls, messages, and customer queries
General admin work
Any other reasonable duties as directed by your line manager/senior manager
Training:
Business Administrator Level 3
Training will take place in the workplace
Training Outcome:There may be a full-time position available upon successfully completing this apprenticeship.Employer Description:Electroserv, is a leader in calibration services for the last 50 years. We have seen remarkable growth and expanded opportunities in the past decade, with plans for further expansion ahead. As a forward-thinking and innovative company passionate about Electrical, Control, and Instrumentation (EC&I) development we thrive on pushing boundaries to meet the diverse needs of modern manufacturing. We offer a complete service from design and configuration, express delivery, installation, UKAS accredited calibration to a full project life-cycle service. What truly sets us apart is our people. Join our team and become part of a company that values innovation, supports growth, and celebrates success. At Electroserv, your contributions matter, and you'll have the opportunity to make a real impact and shape the future of the industry.Working Hours :Monday - Friday 8:30am until 4:30pm with 30-mins lunch. (37.5 hours per week)Skills: IT skills,Organisation skills,Administrative skills,Team working,Meet deadlines,Professional communication,Positive attitude,Professional,Willingness to learn,Commitment to studying,Take responsibility,Competent in MS Office....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
As part of RPM International and RPM Industrial Coatings Group, TCI has been manufacturing industrial coatings for nearly 40 years, with a strong commitment to people, products, and service. With aspirations to be the premium brand supplier for OEM coatings, it is through our superior product innovation and performance, along with unmatched technical and customer service that we create high value for every customer.
Founded in Ellaville, Georgia with a modest plant and a portable building that served as the lab and office space, TCI has since expanded to become an international company with multiple manufacturing locations, a state-of-the-art product development center, and a staff of several hundred employees focused on servicing our customers.
Job Description
The HR Generalist at TCI will serve as the administrator of several critical human resources functions, including employee and labor relations, employee engagement, leave and attendance tracking, payroll, employee records, compensation, and health and safety. This role has overall HR responsibility for approximately 200 exempt and non-exempt employees in manufacturing and research and development, and partners with an internal recruiter on talent acquisition strategies and operations.
Main Responsibilities
Lead all employee relations efforts, including investigations, employee disciplinary actions, and termination recommendations/processes. Partner with business leadership to ensure a consistent and fair process.
Establish and maintain processes for onboarding, training, employee relations, and offboarding.
Manage employee payroll systems, including ensuring data accuracy and providing regular reporting and data to leadership.
Maintain all necessary HR documentation relative to recruiting, hiring, onboarding, training, employee relations, and offboarding.
Lead administrative efforts related to various Human Resources programs including compensation, benefits, leave/absence programs, performance and talent management, and occupational health and safety.
In conjunction with onsite Recruiter, assist with recruitment and hiring processes as needed.
Key Qualifications
Bachelor's Degree in Human Resources, Business, or related field.
2+ years of previous experience in Human Resources, preferably within a manufacturing environment.
Preferred Qualifications
Prior experience working in a human resources function within a manufacturing environment.
Thorough knowledge of employment laws and regulations.
Excellence communication skills (verbal and written), including the ability to adjust communication style depending on the audience.
Conflict resolution skills, including the ability to deescalate combative situations.
Highly organized with strong attention to detail.
Strong PC skills, including Word, Excel, PowerPoint and Outlook.Apply for this ad Online!....Read more...
Key Responsibilities:
Support the team in handling breakdown and service-related enquiries.
Learn how to log, plan, and monitor emergency and non-emergency breakdown calls.
Accurately record breakdown information and maintain live job updates within internal systems.
Assist with dispatching work to engineers and approved third-party suppliers.
Learn to use management systems to transmit and monitor jobs effectively.
Maintain professional communication with customers throughout the breakdown and repair process.
Support the review and follow-up of breakdown activity from the previous day and overnight operations.
Assist with rebooking, replanning, and updating job statuses.
Complete administrative and data entry tasks accurately and within required timescales.
Input and maintain information across customer and fleet management platforms.
Support the wider team with customer calls and planned maintenance scheduling.
Work alongside colleagues to coordinate engineers and third-party suppliers during service attendance.
Learn company procedures, contractual KPI requirements, and health & safety standards.
Always deliver a high level of customer service and professionalism.
Participate in ongoing training and development activities as part of the apprenticeship programme.
Undertake any additional duties appropriate to the role and level of training.
Support scheduling and monitoring of legal inspections within required timescales.
Training:
Business administrator Level 3 Apprenticeship Standard
Weekly off-the-job training
Bi-weekly virtual or face-to-face learning session
Training schedule has yet to be agreed upon; further details will be made available at a later date
Training Outcome:The opportunity to gain full-time permanent employment and to progress within the organisation.Employer Description:At JC Payne we are one of the leading Commercial Vehicle Bodybuilders in the UK.
We are based in Aldridge, West Midlands and located within 5 miles of the main motorway network.
We operate out of a 130,000 sq ft factory and build on all manufacturers of commercial vehicle chassis cabs, from the small 3.5 tonne car and van manufacturers, all the way up to the heavy truck manufacturers 26 tonne rigids, including everything in-between.
In addition to building all your standard van and truck bodies which you will find listed in our “Products Section”, we also offer a “Special Products” service where we can build the more unusual and bespoke bodies that you may require. We will consider any commercial vehicle bodybuilding project, just let us know your requirements.
As well as commercial vehicle bodybuilding, JC Payne offers a repair, assistance, breakdown and parts service within our “Specialist Services” side of the business.Working Hours :Monday to Friday 9am to 5pm with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Business Administrator Apprentice is a key role within the Council’s Business Unit service, part of the Place & Growth Directorate. This role offers the opportunity to gain valuable experience within a busy team. You will be supported by a line manager, workplace mentor, Inclusive Employment Manager, and an Apprentice Programme Tutor.
On successful completion, the post holder will progress to the role of Customer Support Officer. The post holder may also be required to undertake additional duties appropriate to the role.
This is a hybrid role, working from a Council office and across the borough, with occasional home working where appropriate.
With appropriate support and supervision, the Apprentice will:
Support contract management officers with complaints, enquiries and service requests, ensuring they are handled efficiently and in line with procedures.
Maintain and update service systems, ensuring accurate records across collections, routes, assets, and service data.
Provide advice and guidance to residents and stakeholders on waste, recycling, and Place services.
Liaise with service teams and customer contact centre to resolve queries, missed collections, and service issues.
Support monitoring of contractor and service performance, identifying areas for improvement.
Collate and analyse service and performance data to support reporting and decision making.
Support ordering and purchasing processes, maintaining accurate financial and stock records.
Assist at events, presentations and engagement activities where required.
Support initiatives to improve service delivery and resolve collection issues.
Ensure compliance with Waste Management and Health & Safety legislation and support safe working practices.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Customer Support Officer.Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :The apprentice will work within standard Council working hours, with the exact working pattern to be agreed at interview. Some flexibility may be required depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide an excellent service to all customers appropriately through all media i.e. face-to face, telephone, email and to be a point of call for visitors in person or by telephone
Use college databases, systems and Microsoft Office applications to input, process, update and retrieve information accurately and in an efficient and organised manner(ProSolution, iTrent, Pro-Monitor etc. - training will be provided)
Maintain electronic data and systems in an efficient and organised manner, and to archive records as required
Provide high quality administrative support under the supervision of the ALS management team
Contribute to and support projects seeking to improve the student experience and staff efficiency as required
Support in the organisation of and participate in College events as required
Order hospitality and resources as required and be responsible for the up keeping of stored stationery
Distribute post and deliver outgoing mail in a timely manner, including overseeing the ALS email inboxes and ensuring communications are passed on or responded to as appropriate
Act as a first point of contact for ALS related enquiries, responding promptly and directing queries appropriately when required. Prepare and send clear, accurate correspondence to students, parents/carers and other stakeholders in line with college standards
Undertake other duties commensurate with the level of the post under the supervision of the ALS Management team
Deal with sensitive and confidential information appropriately
Any other duties connected with the post as are reasonably required from time to time
To partake in marketing and recruitment activities for ALS, including open evenings, school tasters and visits, student profiling for publications etc.
Training:Business Administrator Level 3.Training Outcome:The administrative role may be a gateway to further career opportunities, such as management or senior support roles within the college.Employer Description:UCS College Group Corporate Services is a subsidiary company of UCS College Group, making it an integral part of everyday functions. We have a range of different areas who are employed by our Corporate Services, offering fantastic support services.Working Hours :8:30am to 5.00pm Monday to Thursday and 8:30am to 4.30pm on Friday.
Some flexibility will be required to meet the needs of the department in agreement with your line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Manages workload effectively,Can prioritise tasks,Positive can-do attitude,Willing to learn and improve,Open to continuous development....Read more...
Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Work to deadlines....Read more...
The role is designed to combine hands-on, practical experience with formal training to deliver solvent liquidations (members’ voluntary liquidations, MVLs), administrations and other corporate restructuring solutions for SMEs and large groups, while working towards a Level 4 Professional Accounting Technician Apprenticeship with BPP.
As a Trainee Apprentice, you will work closely with the Restructuring team to support the efficient delivery of restructuring assignments, focusing on compliance, documentation, and communicating with multiple stakeholders.
As you develop and gain more experience, you will begin to start dealing with more complex case specific matters, taking on greater responsibility.
Key Responsibilities include:
Perform office administration tasks including dealing with visitors and handling post
Respond to incoming calls and correspondence and drafting letters and reports as required as part of the case management team
Assist Managers and the wider team with their portfolio of cases including producing statutory paperwork and other legal documents, managing 'take on' administration processes and maintaining files
Maintain the case management system and other software to document statutory compliance and transactions
Diary management and scheduling meetings both internally and with clients
Producing time cost summaries for statutory reports
Answering main office phone during busy periods, transferring calls and passing on messages for staff members
Training:You will be working towards the Level 4 Professional Accounting Technician Apprenticeship which is delivered virtually and attending weekly online live teaching sessions with the training provider. Training Outcome:On successful completion of your apprenticeship, you will earn a Level 4 Professional Accounting Technician qualification and further progression as an Insolvency Administrator. Employer Description:At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.Working Hours :Monday to Friday 9:00am to 5:30pm, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.
30 minutes unpaid lunch break.Skills: ....Read more...
Duties to include:
General administrative duties linked to below tasks
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales, trials and demonstrations
Direct prospects to the field sales team when needed
Enter and update customer information
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Use initiative and think outside of the box when things do go to plan
Assist in the creation of strategies and implement them
Assist with the administration of trade shows and attend to promote the company
Understand marketing strategies and how to implement
Plan marketing activities with print and social media, supporting in an administrative capacity
Maintain admin records of marketing activities
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1 day per month
Training on-site at the employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday- Friday- shifts flexible and to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media....Read more...
We are looking for someone who is motivated, enthusiastic and keen to develop with a genuine interest in business operations. You will be organised, reliable and adaptable, with a strong willingness to learn and take on new challenges as you rotate across different teams.
You will build confidence in communication, organisation, and problem-solving as you work with different departments, contributing to the business. You will also complete a recognised Level 3 qualification, with ongoing support to help you develop and succeed.
If you are motivated, eager to learn, and ready to start your career in a dynamic and supportive environment, this is a fantastic opportunity to grow and develop with us.
Responsibilites:
Carry out a variety of general administrative tasks, rotating across different departments to support day‑to‑day business operations
Accurately input, update and maintain information across systems, spreadsheets and documents, ensuring data is complete and up to date
Support effective communication by responding to emails, messages and requests in a timely and professional manner
Prepare and organise documents, reports and materials, ensuring information is stored and shared appropriately
Coordinate tasks, schedules and activities, helping teams to meet deadlines and priorities
Provide administrative support to colleagues and managers, adapting your approach to different teams and stakeholders
Handle confidential information responsibly and in line with data protection and company policies
Contribute to improving administrative processes by identifying opportunities to work more efficiently
Build positive working relationships with colleagues and external contacts
Take part in apprenticeship learning activities, applying new skills and knowledge to your role
Carry out general administration duties to support the wider business as required
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship
Qualifications included:
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
An apprentice could continue their development or gain further experience following the completion of the Business Administrator Apprenticeship
Employer Description:Kickstart your career with Audley Travel, the UK’s largest Tailor-made tour operator that creates trips to over 100 destinations worldwide.
With nearly 1,000 employees across our Oxfordshire, London, and Boston offices, Audley Travel offers a supportive and inclusive culture where everyone works together as #OneTeam. We value individuality, encourage new ideas, and are passionate about creating meaningful travel experiences for our clients. Alongside professional development, you will be part of a business that is committed to sustainability and making a positive impact, proudly becoming a Certified B Corporation™.
We offer a number of benefits, including:
25 days of holidays which increases with service, every year you will get an additional day off. This is addition to 8 Bank Holidays
A day off for volunteering to support a charity, local support group or community work of your choice
A day off for your birthday
Company sick pay
Health Shield - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
Employee Assistance Programme - he 24/7 helpline with HealthShield offers practical information and emotional support for issues relating to family, bereavement, trauma, relationships, stress-related, personal legal information, tax information, medical information, money management, alcohol/drugs and debt support
Wellhub - offers a range of monthly payment plans, ranging from starter plans at £0 a month, through to £150+ for the diamond packages.
www.audleytravel.com/careers Working Hours :Monday to Thursday
9:00am- 5:30pm
Friday
9:00am- 5:00pm
(1-hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Written and Oral Communication,Prioritisation skills,Time management skills,Accuracy skills,Positive and Professional,Using initiative,Willingness to learn,Office 365 skills,Committed to own development,Aligned with company values....Read more...
Study for a qualification and undertake work experience/duties to develop skills in administration and customer service
As an apprentice, you will receive training and support to enable you to:
Provide an effective and customer focussed member service
Manage cash, keep detailed and accurate records and undertake reconciliation in accordance with credit union processes and procedures
Update and maintain database and other records
Membership services:
Promote the benefits of all credit union products and services to existing and potential members
Conduct loan interviews, ensuring repayment methods are in place and that potential delinquency is referred to the General Manager for early intervention
Sign up new members, process applications and update member records
Provide information to members and potential new members; deal with general queries and assist with the completion of application forms
Compliance and audit:
Monitor transactions and applications for fraud detection and prevention
Maintain accurate records through established systems and controls
Ensure all documentation is kept confidential as working in a shared
Office administration:
Assist with the organisation of the AGM, any SGM or other meetings/events
Undertake general administration and clerical duties; keeping the office clean and tidy
General:
Develop and maintain existing relationships with key partners and funders
Identify business development opportunities consistent with our aims and operating environment
Ensure all health and safety requirements are met; report any incidents or accidents immediately or anything considered unsafe
Ensure that own work supports the credit union in delivering a high-quality professional standard of service
Work effectively with others and make a positive contribution to the work of the organisation
Generally, support the Chief Executive, managers and team members in the running of the Credit Union; undertake research, projects and other duties as required
Training:Business Administrator Level 3.
Our delivery model is remote and includes:
Monthly, online, interactive classroom sessions (face to face on Microsoft Teams)
A dedicated Skills & Development Coach throughout the programme
12-weekly reviews with trainer and mentor/supervisor
Initial assessment of prior learning, English, maths and Additional Learning Needs
Functional Skills Support (as required)
Additional Learning Support (as required)
Training Outcome:This apprenticeship could lead to full-time employment position. Employer Description:We are a rapid growing credit union with a strong professional reputation within the sector.
We launched our services in 2008 in the heart of Fulham. We now operate across five London boroughs, have over 4000 members and partner with a number of housing associations and other organisations.
We aim to deliver competitive and affordable products to our members and adapt what we do to meet the needs of the communities that we operate in.
Our organisation has four key strategic objectives:
Build a strong and balanced business
Develop our products and services
Benefit our community
Ensure professional operations
Our organisation values are:
Our members are our focus
- Our aim is to provide an excellent service to our members
- We make it easy for people to become members and manage their accounts
- We always look for ways to involve members in improving how we do things
We’re ambitious for people in our communities
- We’re here to make a positive impact in the community
- We want to help people improve their financial situation
- We play our part in helping to create a strong community
We’re friendly and approachable
- We care about our members and people in our community
- We always behave in a friendly and welcoming way
- We treat everyone we meet as an individual, regardless of their circumstances or background
You can trust us
- We work and behave in a fair and ethical way
- We’re open and honest with our members and partners
- Our members’ money is safe with us
We aim for excellence
- We work hard to achieve the highest standards in everything we do
- We invest in recruiting, training and developing highly competent people
- We run our business in a professional and efficient wayWorking Hours :Monday to Friday, 9.00am to 5.00pm, plus one late night (9.00am to 6.30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The Talent Acquisition Apprentice – Operations provides essential operational and administrative support across the Talent Acquisition function, helping to ensure recruitment activity runs smoothly, accurately and professionally.
This role offers a balanced blend of operational coordination and data-focused responsibility, with exposure across both areas. Alongside supporting day-to-day recruitment activity, you will develop a strong understanding of how recruitment data, reporting and dashboards are maintained and used to support decision-making across the team.
This is a developmental opportunity designed to provide hands-on experience across Talent Acquisition operations while building skills, confidence and understanding of how a modern in-house recruitment function works. The role plays an important part in creating a seamless candidate journey and maintaining high standards of organisation, communication and process support across the team.
The successful individual will be highly organised, proactive and eager to learn, with a genuine interest in people and recruitment. They will bring strong attention to detail, a positive approach and a willingness to support a range of activities across both operational and data-related aspects of Talent Acquisition.
Key Responsibilities:
Support interview scheduling and coordination across a range of roles, ensuring interviews are arranged efficiently and professionally.
Help manage candidate communications, ensuring updates are timely, clear and aligned to a positive candidate experience.
Maintain accurate information within the applicant tracking system, supporting strong ATS data integrity and process compliance.
Assist with offer administration and related recruitment documentation.
Provide administrative support across the Talent Acquisition function, helping to keep processes organised and running smoothly.
Support the preparation of recruitment reports, dashboards and trackers, including contributing to weekly updates.
Assist with the administration and distribution of dashboards to the Talent Acquisition team and wider People team.
Assist with recruitment marketing activity, including job posting, campaign support and coordination of attraction materials.
Work closely with the wider Talent Acquisition team to support hiring activity across multiple business areas.
Help ensure recruitment processes are delivered accurately, efficiently and in line with agreed standards and timelines.
Contribute to a professional and welcoming candidate journey through strong organisation and attention to detail.
Support the coordination of meetings, interviews, assessment activity or other Talent Acquisition events where needed.
Build knowledge of Talent Acquisition systems, processes, reporting and best practice through on-the-job learning and apprenticeship development.
Take an active role in learning and development opportunities, building capability and confidence across both operations and data within Talent Acquisition.
Training:
You will achieve the Level 3 Business Administrator apprenticeship standard.
There are 8 online workshops you will need to attend.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be opportunities for further development and career advancement for the right candidate upon completion of the apprenticeship.Employer Description:We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.Working Hours :Monday - Thursday 9.30am-6pm Friday 9.30am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £29,000 - £32,000 plus bonus of up to £3,000 (OTE £35,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Must have experience with HGV and commercial vehicles.
* Background in a customer service role.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shift:
* Working hours: 42 per week
* Monday to Friday, working on a rotating 3-shift pattern:* 5:30am - 2:30pm
* 8:00am - 5:00pm
* 10:00am - 7:00pm
* Saturday mornings: 1 in every 3 Saturdays* 7:00am - 12:00pm (midday)
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Key duties include:
Answering and transferring all telephone calls
Monitoring and managing company email inboxes, and overseeing incoming/outgoing post/couriers etc.
Welcoming visitors
Managing the conference room booking system, scheduling virtual meetings
Ensuring conference rooms are prepared for meetings and organising refreshments/lunches
Coordinating and issuing invites for CPDs
Compiling, formatting and checking of reports, ensuring they are produced in line with company standards
Producing and issuing invoices
Typing, editing and issuing of letters, reports, specifications and minutes
Photocopying, scanning and binding of documents
Setting up and maintaining electronic internal filing systems
Assist Marketing team with updating of marketing material
General office support to ensure smooth running of the office e.g. coffee machine and photocopiers being stocked
What we are looking for:
This is a key role which includes working closely with colleagues of all levels ranging from Senior Partners to Graduates, supporting them to work effectively. You will need to enjoy playing an active part in the admin team ensuring work is carried out in a timely fashion and to an acceptably high standard.
Key requirements include:
GCSE English and maths (grade 4) or equivalent
Competent user of Microsoft packages Word, Excel and Adobe Acrobat
Good attention to detail and ability to meet deadlines
Willingness to learn
Positive, “can do” attitude/team player
You will be supported by our team of secretaries, who have experience in developing those at the early stages of their careers and you will be working with a wider team of professionals who value career development. This role would be a great opportunity to develop and improve your:
Communication skills
Organisation skills
Knowledge of general administrative support
Training:Business Administrator Level 3.Training Outcome:We expect this apprenticeship to progress to full-time and permanent employment once the apprenticeship is successfully completed. We have a track history of developing apprentices within our support teams and would strongly encourage this.Employer Description:As a leading independently owned Practice our Vision is to deliver creative and sustainable multi-disciplinary design solutions by highly qualified, hands on and accountable professionals. We want the Practice to grow and for our people to flourish within an inclusive and collaborative community, and to be proud of he new environments that we’re deliveringWorking Hours :37.5 hours Monday to Friday
7.5 hours per day. Start time between 8.30am and 9am and finish time between 5pm and 5.30pm, by arrangement with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To be based in the main school office
To assist with reprographic requests and ensure a timely completion and process is followed
To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students
To provide a professional image when greeting visitors and other stakeholders
To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required
To ensure visitor signing in procedures are followed correctly including safeguarding checks
To assist with new intake including processing consent forms.
To produce documentation for a variety of audiences
To communicate with others to organise meetings
To use SIMS and other school systems to create and run reports
To assist with the analysis of data
First Aid Trained (training provided)
Specific responsibilities:
To support the attendance team in its statutory duties including tracking and monitoring attendance, contacting home about absences, reporting and recording official attendance documentation between school, home and the local authority
To process and update free school meal/pupil premium data
To assist with pupil admissions and pupil transfers
To process statutory documentation regarding suspensions and exclusions, including reporting to the local authority
To assist in the coordination and administration of parents’ evenings, options evenings and any other events similar in nature. This includes but is not limited to sending letters, text messages, creating registers for parents to sign in, setting up for the event, providing refreshments and covering events outside of the school hours
To model the values, ethos and vision of the Trust
To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature
Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure
Training:
Level 3 Business Administrator apprenticeship standard
You will be allocated 6 hours per week for training and college work
You will have monthly on-site visits by a personal tutor
You will be involved in regular reviews with your college tutor and your work place mentor
Training Outcome: Any person completing an apprenticeship in a school office will gain excellent skills and knowledge which are transferable to any administration role.Employer Description:Staindrop Academy is part of Advanced Learning Partnership schools, Staindrop Academy offers education to children from year 7 to 11.Working Hours :8.00am to 4.00pm, Monday to Thursday. 8.00am to 3.30pm, on a Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
The Apprentice (Academic Office Assistant – Student Records) is part of Kellogg College’s Academic Office, working alongside the Academic Registrar, Academic Advisors, the Academic Officer and Administrators.
The role role includes maintaining student records, assisting with enrolment and contributing to smooth, effective office operations.
Some of your day-to-day activities will be:
Student Record Keeping
Contribute to the maintenance of accurate student records, updating the college’s management system (SITS:eVision for Colleges), and physical student records in the archive as needed.
Assist with the student enrolment exercise by completing designated tasks such as completing right to study visa checks, responding to student queries and distributing university cards
Assist the Academic Advisor and Academic Officer by completing designated tasks such as data-entry for the fee billing exercise, data-entry for the college advisor allocation exercise, and administrative support for graduation and matriculation ceremonies
Complete a termly address check to ensure residency requirements for full-time students are met
Student Administration
Assist the Academic Registrar and Academic Advisor with exam administration (exam entries, change of options, in-college examinations and invigilation)
Stamp and sign student enrolment certificates, or create confirmation letters by request
Provide transcripts and other documents upon request from alumni
Ordering of replacement cards for on-course students as needed
Academic Office Administration
Provide a friendly point of contact for variable and diverse queries in the Academic Office for students, staff and visitors, responding to enquiries in person, online, by phone, or email. Report any issues that arise
Provide administrative support to the Academic Office; filing, photocopying, note taking, preparing, and distributing papers, letters, and other correspondence, and carrying out small administrative projects as needed by the department
Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. Training:Duration:
15-months practical training period, plus 3-months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, office hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Can learn to meet deadlines,Proactive,Able to work independently,Discretion and confidentiality....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position is responsible for supporting the vision and operational execution of Sales Activities by Sales Reps within the Division as directed by the Divisional Sales Manager (DSM) and Vice President of Sales. The primary role is to support the VP-Sales in day-to-day operations. This role requires that consistent communication and education of corporate initiatives be conveyed to other Sales Administrators (Territory / Rep, Regional) to align with a common vision of Sales leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES: List the job's essential or most important functions and responsibilities. Include all important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.
Provides administrative support to the VP-Sales:
Heavy calendar management
Incoming and outgoing electronic communications
PowerPoint presentations
File management
Requests for information
Market research
Report generation
Data/information collection and presentation
General administrative support
Invoicing
Expense reports
Travel arrangements and itineraries
Meeting/event planning
Manages and ensures the accurate and timely issuance of internal communications and reports.
Data compilation and presentation formatting for Sales leadership reporting as well as assisting in process execution for gathering and managing Sales initiatives driven by the corporate vision.
Consistent communication and education of corporate initiatives to other Sales Administrators (Territory / Rep, Regional) to align with a common vision of Sales leadership. Provide guidance on how the Regional Administrators follow these processes will be part of this role's responsibility.
Coordinate with Regional and Territory Administrators to gather data and format presentations for quarterly reports.
Support Sales Reps as needed to track and forecast sales and reduce the amount of time sales reps spend on non-selling activities. Assist in helping identify and implement process improvements so help reps be more efficient in their roles
Support the company's vision and work in conjunction with Sales & WTI to assist in communication to achieve the Divisional Objectives as set by the Vice President of Sales & Divisional Sales Mgr.
Assist with Regional meeting planning, scheduling and coordination.
Reporting to both the Vice President of Sales and the Divisional Sales Manager, the Senior Divisional Sales Administrator works closely with the sales teams within the Division to support their efforts in growing and developing business in all markets
Establishes and maintains appropriate correspondence and records in accordance with established records retention policies.
Efficiently oversees collection, management, and destruction of records.
Maintains the quality and confidentiality of required files and communications
EXPERIENCE:
Four to seven years related experience and/or training.
SKILLS AND ABILITIES:
Excellent written and verbal communication skills
Ability to influence others at all levels of the organization
Time management skills, sense of urgency
Excellent organizational skills
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