**For candidates interested in developing a career in recruitment who are comfortable with sales, targets and telephone work.**
Duties and responsibilities will include:
You will be providing administrative support to the office and sales team
You will be using job boards to identify suitable candidates, registering candidates, ensuring they are eligible, compliant and available to be put forward for vacant positions
You will be formatting CVs, requesting references and ensuring you maintain the database
You will also be working selected jobs alongside the experienced consultants; conducting market research, locating and mapping out ideal clientele within the industry, and carrying out business development to attract new customers and employment
You will be expected to build relationships with these clients and either work with the team to satisfy these clients' needs or fill the jobs they bring on
Development of existing/prospect clients
Ability to identify/win/grow/retain business
Ensuring you provide a high-quality service
Headhunting
Qualifying/shortlisting candidates
Increase candidate base
Generating leads
Maintain candidate database
Assessing and responding to needs of client
Sourcing suitable candidates
Managing the process
Negotiating pay and salary rates
Networking
Building relationships
Accurately maintain client files/database/operating systems
Supporting your manager
Does this sound like you?
An ambitious, target-driven and self-motivated individual, with a sharp mind, high levels of intelligence and initiative with the ability to learn quickly, work under pressure and enjoy working in a fast-paced environment. It is a result-driven industry, so you will need to be resilient and be mentally agile. You will receive training, support and encouragement from your teammates and managers from your very first day onwards!
While it is not required, it will be advantageous if you have prior door-to-door, business-to-business, or telesales experience. Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
Full-time position and growth within the business
We want to train an apprentice and help them grow and flourish with us
We wish to mentor you and support you as you advance along with us
We anticipate your continued growth and commitment to us also
Employer Description:Tempting Recruitment is a professional, independent, forward thinking recruitment agency, with a wealth of experience recruiting within the Public, Private, Social Housing, Health and Social Care and Not for Profit Sectors.
Our clients range from Local Authorities, Housing Associations, NHS, Central Government, Charities and major Private Organisations across the whole of the UK.Working Hours :Monday - Friday, between 8.30am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Intermediate skills in outlook,Intermediate skills in Excel,Ambition and independence,Excellent attention to detail,A people person,A proactive individual,Self-motivated,Ability to interpret data,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment....Read more...
**This is an administration-focused role within a recruitment business, dealing with timesheets, compliance, documentation, deadlines and accurate data. This is not a Sage accounting or accounting role.**
Ideal Candidate:
We're looking for someone confident, driven, and ready to grow. You’ll have 2-3 years' experience, strong admin and customer service skills, and solid proficiency in Outlook, Word, and Excel. Ideally, you’ve had some higher education or life experience (e.g. a recent graduate), and you’re now seeking a career-focused role with long-term progression.
You’re proactive, personable, and bring great energy to the team. We value ambition, independence, and a strong work ethic, especially if you’re feeling stagnant in your current role.
Retail supervisors or department managers are welcome to apply, especially if you’ve demonstrated leadership, resilience, and the ability to thrive in fast-paced environments.
We're after someone who’s grounded, motivated, and ready to hit the ground running.
You will:
Submit contractors’ timesheets in line with relevant deadlines
Ensure contractors’ timesheets are approved by authorised approvers
Ensure accuracy of timesheets
Chase contractors’ if timesheets are not submitted in line with relevant deadlines
Notify contractors of unapproved timesheets in line with relevant deadlines
Clear payroll with Line Manager on completion, notifying of any issues
Verify contractor’s eligibility to work in the UK, using the relevant government resources and guidelines
Verify contractors references in line with client requirements
Carry out compliance checks, ensuring all documentation is signed and returned by contractor
Ensure contractors data is filed accurately, and that files are kept as up to date
Organising contractor’s files and regularly chasing missing documents
Maintain regular communication with Line Manager with regards to status of contractor’s compliance
Assist with general telephone enquiries
Assist with timesheet and payroll enquiries as required
Resolving any timesheet and payroll issues raised
Provide ad-hoc support as required by the relevant team to ensure targets are met
Training:
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:Possible full-time position and growth within the business.Employer Description:Tempting Recruitment is a professional, independent, forward thinking recruitment agency, with a wealth of experience recruiting within the Public, Private, Social Housing, Health and Social Care and Not for Profit Sectors.
Our clients range from Local Authorities, Housing Associations, NHS, Central Government, Charities and major Private Organisations across the whole of the UK.Working Hours :Monday - Friday, 08:30 - 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Self-motivated,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment,Good all round IT Skills,Good level of Maths,Good level of English....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
The purpose of the role is to generate sales (initially as a lead generator) by securing business gas, electric or water contracts.
You will be responsible for building a pipeline of small business prospects through a range of contact strategies - this will mostly be achieved through outbound calling from our existing database.
Key responsibilities will include:
Building a pipeline of business opportunities
Obtain relevant information from key business owners - such as recent utility bills
Generate leads for business consultants
Obtain prices and negotiate contracts with clients (this will be following your initial training period)
Keep accurate records within our CRM
Handle any inbound telephone queries
Liaise closely with the Sales Administration team to ensure all contracts are managed in a robust and timely manner
Build and maintain your knowledge of the energy industry - including supplier products and services
Training:You will be undertaking the Sales Executive Level 4 Programme.
Delivery is blended, with monthly 121 coaching with industry-experienced learning and development coaches, utilising teams and facilitated interactive sessions.
We offer a mixture of learning agreed with the employer which includes 121 coaching and mentoring, we offer an outstanding pass and distinction rate. Learners will interact via our e-portfolio site and have access to a variety of additional resources and sessions managed via eventbright, we also support functional skills where required with in house FS coaches.
The training and theory are designed to be relevant and applicable to your day-to-day role, it will challenge you and push to you achieve excellence in performance.
Career development and support from day one
Opportunities to collaborate with a wide and varied number of functions across the business and the ability to learn new skills
A dynamic working environment offering attractive working conditions
We are a leader in innovative and sustainable construction solutions, ideal for anyone with an interest in protecting our environment
We are focused on creating and maintaining a positive and inclusive culture focusing on recruiting the best possible people, those that align with our company values and high performing culture, we are committed to rewarding those who share our vision and goals, offering a competitive salary and high OTE
This role would be suitable for those looking for a change of direction / career, graduates or school-college leavers.
Utility Stream have a number of successful previous apprentices who will be on hand to mentor, coach and support throughout your journey.Training Outcome:Potential full time employment upon successful completion of the apprenticeship.Employer Description:USL are a fast-growing utility consultancy on a mission to Simplify Business Utilities. We help small and large businesses save money on their utilities as well as lower their carbon footprint through a range of technologies. The B2B utility market is an exciting industry to become part of as the UK moves towards a carbon neutral future. We offer a range of great benefits too - including sales incentives, early finish on Friday and extra holiday at Christmas. Further USL have a track record in supporting apprentices to achieve their qualifications.
Working Hours :Monday - Friday 8.30am - 5.00pm with a 30 minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
THE FIRST YEAR
You will start by learning the basics through an online bookkeeping course including the difference between credits and debits, sales and purchase, when VAT applies and lots more.
You will be assigned a Buddy who will be on hand to answer any questions and provide on-the-job training to support your academic learning.
You will have a personal development plan in place from Day One, providing step by step guidance on what’s needed to progress to the next level in your career journey.
You will learn how to use a variety of different accounting software systems including Sage, QuickBooks and Xero.
You will learn how to prepare draft working papers to support the preparation of accounts for sole traders, partnerships and small limited companies.
You will often work onsite at clients’ to assist with audit fieldwork supporting the rest of the audit team to ensure deadlines are met.
You will build relationships with clients through communicating with them regularly by requesting information along with answering queries.
YEARS TWO AND THREE
By the start of your second year, you’ll get more involved in the audits, taking a lead in some of the fieldwork.
You will work closely with other departments within the Firm on tax, payroll and bookkeeping matters.
You will have the opportunity to sit in client meetings so you can understand how your work is vital to their business.
You will become a Buddy to a new trainee to further your development.
Training:
An AAT apprenticeship is typically a three year programme, combining study with practical, on the job training and we’ll give you all the support you need to realise your full potential. At the end of the course you will be a qualified Management Accountant.
We use Starting Off as our training provider who provide weekly webinars for the course. Meeting tooms in the office are booked whilst you are attending the webinar.
The majority of our team then go onto a Level 7 qualification to become a fully qualified chartered accountant.
We provide generous study support including fully paid study leave as well as the course materials and exam entry fees.
There is still an element of study at home, as there is with any course.
Training Outcome:The majority of our team go onto a Level 7 qualification to become a fully qualified chartered accountant.
Some of our trainees have progressed all the way to Partner - there's plenty of opportunities at Moore if you wish to take them.Employer Description:Moore is a fast-growing, top 10 accounting and advisory network, with offices throughout the UK and members across the globe. In the East Midlands firm, we have offices in Corby, Northampton and Peterborough.
We offer a complete solution for businesses and individuals. As well as the usual services of accounts, tax advice and audits we also offer a complete payroll service, strategic business planning, corporate finance, inheritance tax planning and much more.Working Hours :Monday to Friday for 7.5 hours per day with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an Adult Care Apprentice, you will develop the skills, knowledge, and behaviours required to deliver high-quality, compassionate, person-centred care to individuals living in a Barchester home or hospital.
You will complete a structured development programme leading to a Level 2 Adult Social Care qualification, which must be achieved within the agreed apprenticeship timescale. Working under the guidance of a mentor and experienced care staff, you will support the delivery of outstanding care while participating in Barchester’s Whole Home Approach within the Care and Life Enrichment Framework.
Key Responsibilities:
Delivering Person-Centred Care- Support residents with personal care, daily activities, and independence in line with individual support plans- Promote dignity, privacy, choice, consent, and confidentiality always- Contribute to residents’ life enrichment and wellbeing through meaningful activities- Support experienced care staff to observe, plan, and maintain accurate digital care records and support plans- Assist in promoting residents’ physical activity and overall wellbeing
Compliance, Safety, and Professional Practice- Adhere to company policies, procedures, and statutory requirements- Follow local safeguarding procedures and Duty of Candour requirements- Ensure all care records are accurate, person-centred, and meet required standards- Comply with accident and incident reporting procedures to maintain safety and manage risk- Complete all mandatory and regulatory training within required timescales- Maintain up-to-date knowledge of Barchester policies and practices- Always maintain strict confidentiality
Teamwork and Whole Home Approach- Work collaboratively with the home team to support a positive, professional, and welcoming environment- Build and maintain effective working relationships with all team members- Contribute to the delivery of Barchester’s Whole Home Approach in line with the Care and Life Enrichment Framework
Building Relationships- Support new residents and their families during orientation to the home- Build trust and rapport with residents, families, and friends- Promote a positive and inclusive atmosphere by supporting life enrichment activities- Communicate clearly, openly, and professionally always
You will also be entitled to some amazing benefits, which include;- Free training and development for all roles- Access to wellbeing and support tools- A range of retail discounts and savings- Unlimited referrals with our ‘Refer a Friend’ bonus scheme- ‘Employee of the Month’ rewards and ‘Long Service Awards’Training Outcome:As an apprentice with us, you aren’t just starting a job—you’re beginning a structured professional journey. Your career kicks off at Level 2, where you will master the fundamentals of person-centred care and essential communication skills. From there, we support your progression to Level 3, where you will take on increased responsibility as a Lead Practitioner or Senior Support Worker, helping to guide others and manage care delivery.Employer Description:At Barchester, we celebrate life and all that means to the people we support. By recognising and treating each person as an individual, we seek to truly get to know everything that makes them unique, to provide the highest standard of personalised care.When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.Working Hours :A minimum of 30 hours per week between the hours of 8am and 7pm, including weekends. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
The successful candidate will work specifically with our Strategic Business Manager and Careers Advisor, supporting them with admin tasks, contributing to the smooth running of the school and positive outcomes for students. More specifically the post includes:
Compiling written communications, reports, letters, etc.
Ensuring administrative records are maintained and kept up to date
Providing admin support as required, e.g. word processing, filing, photocopying, word processing, dealing with the post, managing supplies, arranging meetings, liaising with other staff and students
Compiling student records and supporting with management of data
Providing support on reception as required, answering telephone and handling face to face enquiries, taking messages or re-directing to the appropriate person and providing basic information about the school to visitors
Updating displays around the school
To communicate both written and orally with students, parents, staff and outside agencies
To organise and support periodic college events
To organise, update and produce periodic college publications
Facilitate meetings, e.g. producing paperwork, providing refreshments, writing up minutes, etc.
Contribute to the management of student resources
Training:
The accredited training will be delivered by Heart of England Training and mainly remotely at Soar Valley College
Protected study time will be given and full support from your colleagues. You will also have one to one learning sessions with your tutor, again remotely by Teams
On successful completion of your studies, you will achieve the level 3 Business Administration Apprenticeship standard
Training Outcome:The in-school team is excellent and the successful candidate will have the opportunity to learn from some superb technicians on site.
Previous apprentices have gained employment in the school and are still with us today.
This position offers individuals the:
Guarantee of working in a fast paced and exciting environment
Chance to develop skills and knowledge in a growing organisation
Opportunity to take on more challenging responsibilities
Potential for career development
Employer Description:Our school motto of ‘Aspire, Enjoy, Achieve’ is more than just words. It really does sum up our ethos; that of working with every individual to ensure they do the best they possibly can in a supportive environment rich with opportunities. More on this can be read in our prospectus, which is available on the school website www.soarvalley.leicester.sch.uk
We are an outstanding 11-16 community, comprehensive school in the city of Leicester with approximately 1560 students on roll currently, and are heavily over-subscribed every year with more first choice applications than places available. Students come from very diverse ethnic, cultural and religious backgrounds, which contributes to our unique ethos.
We have a fantastic team of staff who go to great lengths to ensure every child can and does succeed in education. As a school, we value effort above all else with students; all can achieve, and they do! The staff work very effectively together and achieve excellent outcomes for our students, of which we are very proud. Even more pleasing though, are the superb relationships we have in the school, between all, which make it a great place to work, and an excellent place to begin or continue your career.
Working Hours :Monday - Friday, 8.15am - 4pm.
36.25 hours per week, term time only (38 weeks), plus 18 hours (training days) 83.46% FTE.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Social media and content
Plan, create, schedule and publish content across the charity’s social channels, including Facebook, Instagram and TikTok, growing reach and meaningful engagement rather than vanity metrics
Monitor and respond to comments and messages promptly and warmly in the charity’s tone of voice, escalating anything sensitive rather than responding in the moment
Visit the centres and shops regularly to capture photographs, short video and stories about animals, staff, volunteers and supporters
Edit photography and video to a good standard for each platform within brand guidelines, and build a reusable content library so campaigns are not created from nothing each time
Always obtain and record consent for images of people, and handle case stories with sensitivity and accuracy
Website, email and campaigns
Make routine updates to the website, including news, events, rehoming listings and campaign pages, and support search engine optimisation basics such as page titles, headings and alt text
Support the annual campaign calendar, including seasonal appeals, match funding campaigns, the lottery and raffle, animal sponsorship and legacy awareness
Support retail and e-commerce with product listings and shop level content, and support rehoming, fostering and volunteer recruitment with targeted promotion
Measurement, compliance and your apprenticeship
Track and report channel performance, including reach, engagement, click through and conversion, and produce a simple honest monthly report saying what worked, what did not and what you would change
Work within the Code of Fundraising Practice, the Advertising Standards Authority CAP codes, UK GDPR, the Data Protection Act 2018 and the Data (Use and Access) Act 2025, following the charity’s guidance on consent, soft opt in and suppression
Complete off the job training, build a portfolio of evidence with your workplace mentor, attend progress reviews and prepare for end point assessment including the work based project
Training:
Training will take place one day per week at Bournemouth and Poole College, Lansdowne Campus, Gervis Road, Bournemouth, BH1 3EQ
There will be a mixture of theory teaching including lectures, role playing, simulation exercises and online learning
Practical training will involve, shadowing, mentoring, industry visits and participation in competitions and whole group events, where the activity has been agreed and documented as part of the agreed training plan
There will be learning support where necessary alongside time spent writing assignments
End point assessment uses the evidence gathered throughout the course to create a portfolio and presentation
Training Outcome:We would support the individual to continue to develop their skills and undertake continued professional development including the potential for continued skills development through apprenticeships and other training and education with the possibility of progression within our established team subject to the needs of the charity at that time.Employer Description:A highly regarded animal welfare charity operating in Dorset and Devon for over 50 years.Working Hours :5 days per week between Monday and Friday 9am to 5.30pm (including one hour unpaid break) with occasional evening and/or weekend work.
One of the days per week will involve off-site training at Bournemouth and Poole College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Handling customer queries in confidence
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Ensuring that that all dispensary equipment is kept clean and kept in good working order
Maintaining full and accurate records of all dispensing transactions
Ordering and unpacking drugs and dressings
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
Taking orders for repeats and dealing with queries from district nurses and support staff
Using the computer to keep records up to date
Dealing with queries from patients regarding their prescriptions
Handling controlled drugs (and keeping register)
Handling prescription money and operating/balancing the till
Assisting when required to meet targets in relation to dispensing doctors' scheme
Assisting in stock checks
Training:Standards are occupation-focused; they are not qualification-led. The learning happens throughout the apprenticeship. And the apprentice is assessed at the end. There is a focus on key areas - knowledge, skills and behaviours (KSB).
Highlights of the Standard:
There is a major shift from assessing to learning. Instead of continually assessing learners, assessors will be more like tutors or mentors - planning activities, sending feedback and supporting apprentices until the EPA (End Point Assessment)
The EPAO (End Point Assessment Organisation) will then be responsible for assessing the apprentice
Instead of assessing apprentices, on-programme learning will meet all the KSBs in the standard and prepare apprentices for their EPA. Mentors will need to check which assessment methods are used in the EPA and do mock tests and practice runs as the apprentice approaches the EPA
The standards include a 20% off-the-job training requirement. This means providers and employers need to work together to plan learning activities outside of the apprentice's normal working duties. Off-the-job training is mandatory and will be audited, so it needs to be properly organised and recorded
Apprentices are now graded according to their performance in the EPA. This means mentors will need to work closely with their learners to get the most out of them - planning activities to coach borderline apprentices and stretch and challenge high achievers
Pharmacy Services Assistant Level 2 qualification is achieved on completion
Training Outcome:
Following successful completion of the training, an apprentice could be qualified to work as a dispensing assistant in Community Pharmacies: Should they wish to continue training, accuracy checking roles present an interesting progression
Further training can lead to a Level 3 Pharmacy Technician qualification, meaning registration with the GPhC and a qualification which is recognised in the wider NHS
Employer Description:Oaks Pharmacy is a friendly independent pharmacy based in an easy to reach shopping centre in Selly Oak. Our patients’ health and happiness is at the heart of our work. We take pride in having served our local community and continue to strive to meet their needs.Working Hours :Monday - Friday. 11:30am - 6.00pm. You would be required to work every other Saturday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provides a comprehensive, accurate, efficient and customer focussed service desk function for the Council acting as first point of contact for employee, Manager and other service requests
Actively promotes knowledge management and self-service to manage customer demands ensuring the Council’s self-service approach becomes embedded and continues to develop
Resolves service requests at first point of contact in a professional, supportive and positive manner ensuring that high levels of customer satisfaction are achieved, fostering a culture of improving standards
Maintains high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution ensuring that KPIs and target resolution times are achieved
Fully explores service requests, as necessary resolving complex matters and also identifying situations which require escalation
Proactively operating the escalation procedure in order to provide for an effective and efficient service for customers with high levels of customer satisfaction
Actively engages with customers, advising and resolving issues including those of a complex nature, recognising the potential impact of the issue on the person and taking responsibility for progressing the issue to a satisfactory outcome
Updates the procedures and processes used within the Service Desk, continually developing the knowledge base and updating the Service Desk scripts/frequently asked questions to ensure continuously improving standards of customer service
Proactively builds and develops a positive reputation for the Service Desk by acting as an ambassador when dealing with other colleagues and customers ensuring a positive customer focused approach at all times
Contributes to the monitoring and review of Service Desk working practices in order to achieve and develop KPIs, maximise customer satisfaction and identify/ develop areas for improvement
Takes responsibility for developing and maintaining a high level of personal familiarity with the functions located in Council
Directorates and the processes/support functions covered by the Service Desk. Provides ongoing and comprehensive training for Service Desk Operatives including through the medium of the telephony system to ensure knowledge and skills are developed, maintained and improved
The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 Digital Service Technician qualification.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0120-v1-1 Training Outcome:Upon completion, the successful candidate will have gained a Level 3 Digital Support Technician qualification.Employer Description:Hull City Council, or Kingston upon Hull City Council, is the local authority for the city of Kingston upon Hull (generally known as Hull) in the ceremonial county of the East Riding of Yorkshire, England.Working Hours :Monday - Friday, exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administration & Office Support
Managing emails and responding to customer and supplier enquiries.
Maintaining electronic and paper filing systems.
Processing incoming and outgoing correspondence.
Scheduling meetings and preparing meeting notes.
Updating company databases and CRM systems.
Preparing reports, presentations, and business documents.
Import & Logistics Administration
Assisting with the preparation of import documentation.
Tracking international shipments and updating customers on delivery status.
Liaising with freight forwarders, shipping agents, and courier companies.
Monitoring delivery schedules and resolving shipment queries.
Maintaining records of import orders and stock movements.
Supporting customs clearance processes by collating required paperwork.
Customer Service
Acting as a first point of contact for customers via phone and email.
Processing customer orders and enquiries.
Providing updates on delivery times and stock availability.
Handling customer complaints and escalating issues when required.
Building positive relationships with customers and suppliers.
Purchasing & Supplier Support
Raising purchase orders and processing invoices.
Maintaining supplier records and contact details.
Supporting the procurement team with order tracking.
Assisting with supplier performance monitoring.
Obtaining quotations from suppliers and comparing costs.
Finance & Data Management
Inputting financial data into business systems.
Processing invoices and matching purchase orders.
Supporting credit control activities.
Maintaining accurate records and spreadsheets.
Producing reports on sales, imports, and operational performance.
Compliance & Quality Assurance
Ensuring import documentation is accurate and compliant.
Maintaining records required for customs and regulatory purposes.
Supporting audits and compliance checks.
Following company procedures relating to data protection and confidentiality.
Assisting with health and safety administration.
Skills Developed
Communication with international customers and suppliers.
Organisation and time management.
IT and business software proficiency.
Attention to detail and accuracy.
Problem solving and customer service.
Understanding of international trade and import processes.
Teamwork and professional workplace behaviours.
Training:During your apprenticeship, you will be asked to attend college training days for 6 sessions, to support your development and knowledge, between these sessions a specialist assessor will visit you every month at work, to help and support you. Training Outcome:Full time role within the businessEmployer Description:We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK. Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies. We focus on quality products, reliable service and developing long-term relationships with our customers.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Maintain and monitor the practice appointment system
Process telephone calls for appointments, ensuring that patient is correctly triaged and signposted
Answer incoming phone calls, transferring calls or dealing with the callers' request appropriately
Send SMS messages to patients as appropriate, via AccuRx
Initiating contact with and responding to, requests from patients, team members and external agencies
Code data on the clinical IT system
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients' healthcare records as necessary
Direct requests for information, i.e., SAR, insurance / solicitors' letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Support administrative staff, providing cover during staff absences
Complete opening and closing procedures in accordance with the duty rota
To support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Deputise and support during periods of absence
Support reception staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
Confidentiality:
The organisation is committed to maintaining an outstanding confidential service
Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care
They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.
It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service
Learning and development:
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role
All staff will be required to partake in, and complete mandatory training as directed. If is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate
The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences)
You may be required to perform other related duties from time to time
This job description is not an exhaustive list of duties but is intended to indicate the main functions and responsibilities of the post.Training:
Business Administration Level 3
Middlesbrough College
Day release one day per week at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:A busy doctors surgery dealing with members of the public in a kind, friendly and efficient manner. This is a full-time working partnership and the doctors are approved by NHS England and North East and North Cumbria Integrated Care Board to provide General Medical Services, as well as Maternity Care, Contraceptive Services and Child Health Surveillance.Working Hours :Various shifts between the hours of 8.00am and 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for an enthusiastic and organised Office Administrator apprentice to support our Sales, Lettings and Property Management teams, while gaining experience across all areas of a busy estate agency.Key Responsibilities:
General Administration
Answering calls, emails and greeting clients.
General filing, scanning and document preparation.
Updating and maintaining accurate CRM records.
Managing keys, post, stationery and general office organisation.
Providing administrative support to the wider team.
Lettings Administration:
Preparing APTs and tenancy documentation.
Processing and chasing tenant/guarantor referencing.
Assisting with Right to Rent checks and tenancy compliance.
Arranging inventories, check-ins and other tenancy appointments.
Preparing move-in documentation and maintaining tenancy files.
Assisting with renewals, rent reviews and general lettings administration.
Property Management:
Logging maintenance issues and work orders.
Liaising with and chasing contractors.
Arranging inspections, inventories and check-outs.
Monitoring and chasing Gas Safety Certificates, EICRs, EPCs and other compliance documents.
Supporting the Property Management team with day-to-day administration.
Sales Administration:
Maintaining property and sales records.
Preparing and uploading sales documentation.
Assisting with property particulars and marketing.
Supporting the team with sales progression administration.
General administrative support to the Sales team.
Marketing:
Preparing and scheduling social media content.
Assisting with property and company marketing.
Preparing the company's monthly email newsletter.
Creating and sending email marketing campaigns.
Maintaining marketing databases and mailing lists.
Assisting with leaflets, brochures and other marketing materials.
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus, completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
Standard and End Point Assessment.
Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Training Outcome:Attaining a Level 3 Business Admin qualification.Employer Description:Established in 2012, Collins Sarwar Estates is an independent and growing estate agency providing Sales, Lettings and Property Management services across Harrow and the surrounding areas.
Over the years, we have built a strong reputation for providing a professional, personal and reliable service to landlords, tenants, buyers and sellers. We combine traditional customer service with a modern approach to property, using the latest technology, marketing and systems to deliver the best possible experience for our clients.
We are a close-knit, ambitious team with exciting plans for continued growth. We place a strong emphasis on developing our people, creating opportunities to progress and maintaining a positive working environment, making this a great opportunity for someone looking to start and build a long-term career within the property industry.Working Hours :Monday to Friday, 9:00am - 5:30pm and a 40-minute unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Patience....Read more...
Key Responsibilities
Data quality and stakeholder verification
Identify, investigate and correct data quality issues across the charity’s systems, including duplicates, incomplete records, inconsistent formatting and out of date contact details.
Run structured data cleansing exercises with a clear method, an audit trail and a measurable before and after position, and support deduplication and record matching against agreed rules.
Contact colleagues, volunteers, suppliers, partner organisations and supporters by telephone and email to confirm, correct and complete the information held about them.
Handle those conversations courteously and professionally, explaining why the charity is asking and what will happen to the information, and record what was confirmed, by whom and when.
Escalate anything sensitive, including complaints, bereavement, vulnerability indicators or data protection concerns, rather than handling it alone.
Reporting and systems support
Build and maintain routine reports for fundraising, retail, animal welfare operations and finance, moving repeated manual requests onto a repeatable footing.
Support production of monthly and quarterly key performance indicator packs for the senior management team and the Board.
Learn to use data visualisation tools, including Power BI, to present information clearly to non technical audiences.
Data protection and your apprenticeship
Handle personal data lawfully and securely under UK GDPR, the Data Protection Act 2018 and the Data (Use and Access) Act 2025, applying the charity’s rules on lawful basis, consent, soft opt in, suppression and retention.
Complete off the job training, build a portfolio of evidence with a workplace mentor, attend progress reviews and prepare for end point assessment.#Work towards Level 2 English and Maths where not already achieved.
Training:Training will be remote and the schedule will be agreed nearer the time.Training Outcome:We would support the individual to continue to develop their skills and undertake continued professional development including the potential for continued skills development through apprenticeships and other training and education with the possibility of progression within our established team subject to the needs of the charity at that time.Employer Description:A highly regarded, established local charity.
We take in animals who have become homeless due to changes in circumstance, as well as those who have experienced neglect, mistreatment or abandonment. No matter their past, every animal that comes into our care is treated with kindness, love, and respect. Our mission is to provide a safe and nurturing environment where each animal can recover, rebuild trust, and prepare for a loving new home.
We pride ourselves on the high standard of care we deliver, ensuring every animal receives the comfort, compassion, nutrition, and veterinary support they need. Rehoming is at the heart of everything we do.
Our carefully considered rehoming process is designed to create lasting matches between animals and people, always guided by the best interests of the animal. We take the time to understand both the needs of our animals and the lifestyles of potential rehomers, helping to ensure successful, lifelong relationships.Working Hours :5 days per week between Monday and Friday, 9.00am to 5.30pm (including one hour unpaid break). 37.5 hours per week. 7.5 hours of those will involve online training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Ensure full regulatory compliance
Deliver outstanding care and education
Support, develop, and lead nursery staff
Build positive relationships with parents, carers, and external agencies
Manage budgets and maintain financial targets
Lead and manage the nursery team, ensuring company policies and procedures are followed
Maintain high standards of care, learning, and safeguarding in line with the EYFS
Oversee planning, assessment, and inclusion practices, including SEND provision
Ensure children’s safety and staff understanding of safeguarding procedures
Recruit, induct, train, supervise, and appraise staff to maintain high-quality practice
Effectively deploy staff and manage staffing, operational, and running costs
Promote reflective practice, continuous improvement, and staff development
Build strong partnerships with parents, carers, and external professionals
Represent and promote the nursery within the local community
Ensure compliance with health and safety, emergency procedures, and safer recruitment requirements
Manage complaints, inspections, and all nursery administration, including records and personnel files
Support disciplinary and grievance processes in partnership with the Franchisee and Head Office
Undertake additional duties as required by the line manager
Training:Early Years Lead Practitioner level 5.
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the occupational standard.Training Outcome:Upon completion of this Level 5 Early Years Lead Practitioner course, you will be positioned to secure opportunities within senior leadership.
Advocates for their staff's development this nursery are strong investors in their staff. Employer Description:Welcome to Monkey Puzzle Cheam. A beautiful nursery setting offering outstanding childcare to Babies, Toddlers and Preschoolers aged 3 months to 5 years old.
Our Visions and Values
When we think about Hygge in the Early Years we are focusing on the FEELING. We feel that no matter what their background or situation, “Every child needs a champion”. We as educators stand up for what our children need, value each child as an individual and understand that each child has the potential to learn from their surroundings in their unique ways. Our vision shapes all aspects of teaching and learning from the planning process, the interactions between staff and child and the learning environment.
By working in partnership with parents, we aim to provide a stimulating, challenging environment which is:
A home away from homeWarm, simplistic and joyfulA space to connect children to their familiesHelping children to be powerful and activeSeeing oneself as a capable learnerRecognizing and being curious
Shared Values
Respect for children and childhoodA positive image of children as competent, capable, strong and powerful, who have enormous potentialThe holistic learning climate has a significant impact on childrenPlaying outdoors, experiencing the natural environment is crucialWell-being, co-operation, and teamwork are valuedReciprocal relationships between children and adults are vitalTo create a “laboratory of possibilities”Parents are respected and valuedRelationships with the whole community and children’s wider environment are very importantWorking Hours :40 hours a week with 20% of employed time guaranteed to complete assignments with support of a tutor. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Deliver an effective and customer focused help desk.: Acting as one of the first points of contact for the IT/digital support contact line, recording support requests in relevant systems and support of the end user with their query/issue (Escalating if necessary)
Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person
Supporting end users remotely, as wells as physically on the college sites
Assist with maintaining, managing, and updating all college hardware ensuring it remains in a serviceable and compliant condition
Understand the general use, operationally and functionally of the Office and Office 365 suite to be able to support users to access and troubleshoot, including the following systems and packages: Exchange online, Microsoft Teams, OneDrive, SharePoint, Office suite (to include Word, Excel, PowerPoint and OneNote)
Report/diagnose/record and resolve all college hardware and software faults
Install software packages to run under college operating systems, in line with the college IT security policy
Support the network team with testing of new software, hardware and computer images prior to cross-college roll out
Install and test college purchased computer hardware (including Apple devices) and other peripheral devices
Assist and support the scope and implementation of specific projects as requested by the line manager
Maintaining the IT asset log of all equipment and undertake annual IT asset reviews and checks. Ensuring all assets entering the college are correctly recorded, amend records on any changes and support with recording of assets for disposal
Assist with the checking and maintaining device records in Windows Active Directory and Intune MDM and using the systems to deploy software and apps
Assist with the issuing of portable IT equipment to end users, following the college procedures
Support with the facilitation of AR/VR sessions through the dedicated suite, but also with portable equipment on/off the college campus
Support with the maintenance and preparation for AR/VR sessions through the dedicated suite, but also preparing portable equipment to be used across the campus and off site
Assist college functions, such as open evenings, enrolment, awards evenings etc.
To undertake any other such duties commensurate with the grade of the post as may be requested of you by your Line Manager at your initial place of work or at any other premises which the Corporation currently has or may subsequently acquire
To know and abide by the health and safety rules within the College and be aware of good practice in the working environment
Training:
1 day a week at college ( Term-time)
College Assessor
Workplace mentor
Training Outcome:Upon completion of the apprenticeship, there is room to progress within the company. Employer Description:As Telford & Wrekin’s only further education college, we play an important role in supporting our local communities to thrive, working closely with local and regional employers.
In addition to our main campus in Wellington, we now also have a brand-new site in the heart of Telford Town Centre, our sixth form centre due to open in September 2026.
The college offers a broad curriculum including A levels, T-Levels, apprenticeships, university-level courses, adult training, specialist facilities for learners with high needs, and employability programmes to help people back into work. Working Hours :Monday - Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Learn about our inventory of vehicles, including features, specifications, pricing, and available financing options
Assist customers in identifying their vehicle needs, preferences, and budgetary requirements
Conduct test drives to showcase vehicle features and benefits, providing guidance and answering questions as needed
Present and demonstrate vehicle options to customers in a professional and persuasive manner
Collaborate with sales managers to negotiate pricing, terms, and financing arrangements to meet customer needs
Maintain accurate records of customer interactions, vehicle sales, and inventory management using CRM systems
Follow up with prospective customers via phone calls, emails, and other communication channels to nurture leads and close sales
Stay updated on industry trends, product knowledge, and competitive offerings to provide informed recommendations to customers
Participate in sales training programs and workshops to enhance selling skills, product knowledge, and customer service abilities
Uphold company policies and ethical standards in all sales activities, ensuring customer satisfaction and loyalty
Training:A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30am and ending at 5:30pm.
Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.
Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at the Stellantis Performance Academy in Coventry.
Your Development and Future Prospects:
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Stellantis Performance Academy in Coventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Training Outcome:Joining our team as a Vehicle Sales Executive Apprentice offers a pathway to a rewarding career in automotive sales. If you're passionate about cars and sales and eager to learn and grow in a dynamic sales environment, we encourage you to apply and become part of Stellantis.Employer Description:We value feedback and we would appreciate your custom. We fully appreciate that buying a vehicle is a serious investment, and should be treated as such. Our aims are to provide a quality service, provided in a friendly efficient manner, by people who have a real passion and expertise of all things Citroen, MG and Peugeot. We hope you will give us a chance to show you who we are, what we can provide and why you should allow us to take care of all your motoring needs.
We really do hope you accept this genuine invitation to come and meet our team, let us know what you think and allow us to show you some of the exciting new products Citroen and Peugeot have to offer. We really are genuinely looking forward to seeing you.
We are proud to be “normal”. We appreciate every customer’s requirements are different, and our down to earth, sensible and “normal” approach to these requirements means we deliver an exceptionally personalised level of service to all our customers.Working Hours :Monday to Friday 8.30am- 5.30pm, however, each of our retailers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience....Read more...
The IT technician plays a pivotal role in supporting our users, you will be 1st line support and the initial contact for all user problems and queries.
This role is key as you will be managing our support desk, logging tickets, handling 1st line request and escalating higher level requests for other members of the team to handle.
We are a very user-focused IT department, and we pride ourselves on ensuring that our users are supported and have all the IT resources they need to perform their duties.
In addition to this, you will assist with equipment rollouts and fixes, ERP (Epicor) updates and testing of new systems prior to the rollout to our userbase.
You will receive training to be able to do the following:
Management of Support desk tickets (ClickUp)
Logging of support tickets (ClickUp)
User support/satisfaction, updating tickets (ClickUp) and making sure staff are kept up to date
1st line user support and escalation of 2nd/3rd line tickets to relevant staff
Assisting the IT Engineer with server projects, networking projects, equipment & software rollouts, troubleshooting equipment and fixes
Assisting the ERP Specialist (Epicor) with business process management, improvements and fixes
Running daily system checks and compiling a results report
Management of user accounts and password resets
Participation in all IT related projects, including system upgrades and technology rollouts
Where you'll work
At our main premises in Wolverhampton (Boulton House, Owens Trading Estate, Wobaston Road, Pendeford, Wolverhampton, WV9 5EY)
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Essential skills, characteristics and experience
Essential qualifications
GCSEs in:
English (grade 4/C and above)
Math (grade 4/C and above)
If you already have relevant qualifications and/or industry experience, please share these. Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Support Technician standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2Training Outcome:Upon completion, the apprentice will have gained a Level 3 Information Communication Technician qualification.Employer Description:Established in 1986, Seconique is one of the largest independent importers and wholesalers of flat pack furniture in the UK, we also have a sister company in Northern Ireland (Wholesale Beds & Furniture).
Our aim to provide wholesale customers with a comprehensive product range, first-class service and outstanding value has not changed since we were first established.
We have a large warehouse facility which enables us to carry stock of our entire range of furniture. This allows us to operate a fast and reliable delivery using our own fleet of vehicles, cash and carry facilities, and an automated system that allows us to automate online ordering and distribution.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Support the Payroll Liaison Manager in delivering a comprehensive transactional HR and ESR payroll service, ensuring a professional, high-quality customer focussed service is provided to the trust
Provide a high-quality service, processing large volumes of new starters, variation forms and staff leavers on ESR to tight non-negotiable payroll deadlines
Make real time changes to staff ESR records - mindful of implications on pay, processing changes as per trust policy and procedures and in line with national NHS terms and conditions
Work to the trust weekly and monthly payroll deadline to ensure all authorised starters, leavers and variation forms are processed in ESR with complete accurately for payroll processing
Provide advice and respond to pay queries from trust staff, managers and the trust payroll provider accurately and in a timely manner in order to build and maintain good working relationships
Run scheduled and ad-hoc business intelligence report request in relation to pre and post payroll run checks, and for data quality and validation purposes to support the integrity of trust workforce information
Work closely and collaboratively with the e-rostering team to ensure workforce information held in the rostering system is an accurate reflection of the trusts ESR system
Support the trust Registration Authority (RA) process and associated ESR interface to manage trust staff smartcards
Provide support to the wider HR team in relation to staff employment records, pay queries, sick pay, and reference requests
Maintain and record the audit trail of transactional forms received into the team using the Windip e-archiving software
Contribute to the processing of queries received into the workforce team shared inboxes processing incoming new user forms, support requests and queries within a timely manner
Actively challenge work processes and procedures, contributing to improvements in business processes and workflows within the team and wider HR department
Maintain an awareness of human resources issues at local and national level and contribute generally to the information needs of the Directorate of Human Resources
Participate in other team, professional and personal development activities while promoting a commitment to continuous development and improvement
Training:We are offering this role as an apprenticeship to attract candidates who seek an opportunity to gain new skills and experience working on an administrative role in the NHS within the Human Resources division.
On successful completion of the programme the apprentice will achieve a Business Administrator Level 3 qualification.
The post holder will provide a comprehensive, effective, timely and accurate HR and payroll support service to the trust as a member of the ESR transactional team.Training Outcome:On successful completion of the programme, you will achieve a Business Administrator Level 3 qualification and progress to a Band 4 ESR Administrator role.Employer Description:St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.Working Hours :Full-time - 37.5 hours per week, working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Content and Campaigns:
Helping to create content for websites, social media, newsletters, email campaigns, events and promotional materials
Drafting social media posts, website copy, campaign messages and other communications
Supporting the planning and delivery of integrated multi-channel marketing campaigns
Gathering information, images, case studies and other content from colleagues and partners
Helping to maintain campaign calendars, project trackers and deadlines
Supporting product launches, events and other promotional activity
Images, Graphics and Digital Material
Creating images, graphics and visual content for digital and printed marketing materials
Producing digital displays, campaign materials, proposals and presentations
Using tools such as Canva, PowerPoint and other design or content-creation software
Adapting approved templates for different audiences, campaigns and communication channels
Helping to maintain a central library of images, logos, templates and design assets
Ensuring visual materials are accurate, accessible and consistent with the organisation’s brand
Digital and Social Media:
Uploading and publishing approved content across websites, social media and other digital platforms
Scheduling posts and updates in line with content calendars and campaign plans
Adapting content so that it is suitable for different platforms and audiences
Checking published content for accuracy, formatting, accessibility and working links
Monitoring basic engagement and escalating messages or enquiries where appropriate
Email Marketing and Data:
Supporting the creation, checking and scheduling of email campaigns and newsletters
Using email marketing and customer relationship management systems
Helping to maintain accurate marketing contact lists
Following organisational procedures relating to GDPR, consent and data protection
Reviewing basic email performance measures, including open and click-through rates
Brand and Quality:
Learning and applying the organisation’s brand and tone-of-voice guidelines
Proofreading materials for spelling, grammar, accuracy and consistency
Checking that marketing materials meet agreed quality and accessibility standards
Helping colleagues locate and use approved marketing templates and resources
Identifying and raising potential errors or inconsistencies before content is published
Reporting and Administration:
Collecting basic performance information from websites, social media and email platforms
Helping to produce campaign reports, summaries and presentations
Maintaining organised records of marketing activity and completed campaigns
Supporting general marketing administration and coordination
Contributing ideas during team meetings and campaign planning sessions
Training:The programme includes:
13 months of structured training and workplace development
Up to five additional months to complete the End-Point Assessment
One protected training and study day each week
Support from an apprenticeship tutor, your line manager and experienced colleagues
Opportunities to apply your learning to live marketing campaigns and projects
The development of a professional portfolio demonstrating your marketing skills and experience
Regular progress reviews, coaching and feedback
You will be expected to attend training sessions, complete coursework and assessments, maintain your portfolio and take an active role in your own professional development.Training Outcome:A strong foundation for progression into roles such as Marketing Coordinator, Marketing Executive, Digital Marketing Assistant or Content Coordinator.Employer Description:Red Snapper set out in 2005 to deliver quality, value and innovative services to the public safety and enterprise security sectors. Two decades on, that focus hasn’t wavered.
Our portfolio of recruitment, managed services, learning and media gives partners access to unique, end-to-end solutions that are hard to find anywhere else. With offices across the UK, we bring both a national reach and a local point of view to every partnership.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives, in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 60,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings and weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
To work as part of the Care Navigation in a professional manner to provide high quality Patient Services Team, administration and support services to all clients, visitors, GPs and Allied Health Professionals
To provide a professional call handling service and associated administration duties
To embed and sustain an ethos of care navigation throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician / service
To receive and greet patients, i.e. clients and visitors to the practice, in a welcoming and professional manner in line with Horton Park’s welcoming procedure and to act as a point of contact between patients, clients, healthcare professionals, visitors, the GPs, Partners and Practice Staff
To engage with patients / clients, provide advice and proactively signpost patients and clients to the most appropriate clinician / service (care navigation)
To deal with any verbal queries, concerns or complaints from patients, clients, visitors professionally and to escalate to the Patient Services Manager as appropriate
To ensure reception, waiting areas and clinical rooms are maintained in a clean and tidy state, preparing and tidying rest and meeting areas when requested, including the making of drinks and washing up
To receive payments from patients and clients for non-NHS services in line with Horton Park’s procedures
To answer / make / assist telephone calls in a professional manner ensuring important / appropriate information is documented and redirected accordingly and to accurately take messages
Identify callers or patients who may present face-to-face requiring an immediate emergency response and refer to the appropriate clinician, emergency ambulance service or A&E department
Administration:
To provide accurate and up to date information to answer the enquiries of patients, clients and visitors where necessary seeking the advice of others, responding to and / or redirect all patient and visitor requests accordingly
To accurately maintain and update appointment systems, booking in patients and visitors in line with practice appointments and visitors procedures
To undertake registrations / deductions of patients at the practice following Horton Park’s procedures, receiving, checking forms and providing advice as required
To undertake a variety of administration duties including preparing and printing repeat prescriptions according to standard operating procedures at patient’s request, distributing prescriptions, photocopying, emailing, text messaging services, filing, preparation of letters for posting and clerical support to others within the practice
Setting up new patient records on the clinical system, updating of patient details and entry of identified clinical data (including read codes) to medical records
To maintain stationery in all medical and treatment rooms including the re-ordering of such items
Arrange for an ambulance for patients as and when requested by the clinician
Notify the Patient Services Manager of any equipment or IT failures or faulty equipment
Receive and distribute external and internal post, including all incoming general emails, redirecting mail as appropriate
General:
To attend meetings as required
To provide holiday and sickness cover for front of house and other administration duties as required
Advise the Patient Services Manager of any problems and take appropriate action as directed
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Level 2 Customer Service Practitioner qualification
Functional Skills in maths and English (if required)
You will attend training sessions with your tutor, either via Teams or face-to-face, every fortnight
Training Outcome:Progression onto a full-time administration / reception role within the team.Employer Description:Horton Park Medical Practice is an inner city practice providing Personal Medical Services to patients living within the practice area.Working Hours :Monday - Friday, 30 hours either mixed shifts 8.00am - 1.00pm or 1.00pm - 6.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Work under pressure....Read more...
This is a home-based role with regular travel across Leicestershire to visit learners and employers.
You will join a structured, hands-on learning programme, initially supporting the CEO and learning WERK’s systems, products and sales approach. As your confidence and capability develop, you will take increasing ownership of the sales cycle, from prospecting and lead generation through to discovery meetings, proposals, negotiation and closing.
Business Development & Pipeline Building:
Work proactively from an agreed target list of prospective organisations, using professional outreach across phone, email, LinkedIn and other channels to secure meetings
Qualify prospects against agreed criteria, prioritising quality and potential over activity volume alone
Identify and follow up warm introductions, referrals and opportunities from across the organisation and wider network
Support the CEO in developing target lists, outreach messaging and sales collateral
Initially attend discovery meetings alongside the CEO, progressing towards independently leading introductory meetings and simple sales pitches
Develop the commercial knowledge and confidence to progress opportunities through the sales pipeline
Relationship Management & Representation:
Build strong relationships with prospective Founding Organisations, HR contacts and senior decision-makers across a range of sectors
Represent WERK and Citizens Advice Leicestershire professionally at networking events, introductory calls and other profile-raising opportunities
Clearly communicate WERK’s products and services, including the Friction Finder, Workplace Friction Index and WERK Flow Programme, referring detailed or bespoke discussions to the CEO
Maintain relationships with existing clients, ensuring satisfaction, upselling and cross-selling opportunities, and supporting contract renewals
CRM, Reporting & Commercial Performance:
Maintain accurate, up-to-date CRM records covering contacts, conversations, opportunities and pipeline stages
Provide weekly progress updates against agreed targets as part of coaching sessions with the CEO
Track personal activity and conversion metrics, including outreach, meetings secured and opportunities converted, providing clear visibility of pipeline performance
Develop commercial acumen by learning how to prepare financial proposals, calculate client ROI and understand pricing, profitability and margins
Coaching, Apprenticeship & Progression:
Attend weekly coaching and development sessions with the CEO covering target-list reviews, deal coaching, sales skills and personal development
Follow an agreed development pathway, progressing from shadowing meetings and negotiations to independently leading introductory meetings, pitches and elements of the full sales cycle
As WERK’s pipeline and client base grow, there is a clear opportunity to progress into a lead business development role, potentially supported by future team growth
Wider Responsibilities:
Uphold the aims, values and equal opportunities principles of Citizens Advice Leicestershire
Complete required training, including annual Data Protection training, and comply with relevant policies and procedures
Follow health & safety requirements and take reasonable responsibility for the safety of yourself and colleagues
Accommodate reasonable changes to working hours where required to support business needs
Undertake other reasonable duties necessary to support the effective operation of the organisation
Training:Sales Executive Level 4.
Off-the-job training will follow the time allocations outlined in the Occupational Standard. Building a portfolio of real-world evidence across negotiation, commercial and closing skills in preparation for the End-Point Assessment (EPA).Training Outcome:This role is a pilot so future prospects depend on the success of the role.Employer Description:Citizens Advice LeicesterShire is an independent and local non-profit organisation. Our purpose is “Sharing knowledge to transform lives”.Working Hours :Days to be negotiated.
9am to 5pm with a 30-minute unpaid lunchbreak.
37.5 weekly hours to be considered as the role and pipeline develop.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Ability to build rapport,Willingness to learn,Proactive,Resilient,Confident,Self motivated....Read more...
As part of our ongoing development and expansion, we are seeking a Landscape Construction Apprentice to join our team to work on both hard and soft landscape construction projects.
Scandor undertakes work for a wide range of mainly commercial clients, such as local authorities, county councils, parish councils, schools, and main contractors. The private client work is large scale projects and would be on site for weeks.
Tasks will be wide-ranging, including but not limited to groundwork, such as:
Excavations to form levels
Putting in membranes and gravels
Form work for concrete features
Paving, kerbing and walling
Fencing and decking
Grading works together with drainage and top soiling
Work on playgrounds such as installation of play equipment, safety surface installations and park furniture
Soft landscape works will involve:
Tree and shrub planting, which can include semi-mature trees
Seeding, turfing, mulching
The candidate will be subject to satisfactory progression and will operate plant and equipment such as diggers and dumpers once they attain the relevant training and certificate which will be provided by the company
You will be required to learn about horticulture, including:
Plant identification and nomenclature - botanic and common names
Plant growth and plant health
Soil science and cultivation
Environment protection
Training:You will attend Sparsholt College on a day release basis during term time.
Training to be provided:
Horticulture and Landscape Operative Level 2
Level 3 Award in Emergency First Aid at Work (Ofqual registered) minimum 1-day course
City and Guilds NPTC Level 2 Certificate of Competence in the Safe Use of Abrasive Wheel Machines OR Lantra Abrasive Wheel Machines Course
Apprentices without Level 2 English and maths achieve Level 1 and take the test for Level 2 before taking the end-point assessment
Apprentices will need to achieve the EPA's to achieve their apprenticeship:
Online knowledge assessment - a 60-minute online test containing 40 multiple choice questions
Practical assessment EPA - a range of 4 practical activities taking no more than six hours undertaken in controlled conditions with responses to verbal questioning from the Independent End Point Assessor
The apprentice will undertake three core tasks and one task from the optional route - Horticulture or Landscaping
Professional Discussion EPA - An hour-long professional discussion under controlled conditions between the EPA and the apprentice to allow the apprentice to demonstrate their knowledge
You will be required to attend Sparsholt College on a day release basis to learn about horticulture, to include:
Health & Safety
Use and maintain non-powered and handheld powered equipment
Use and maintain pedestrian-controlled equipment
Environment protection
Plant identification and nomenclature - Latin and common
Vegetation control
Soil science and cultivation
Plant establish and maintenance
Plant grown
Plant health
Establish and maintain amenity areas
Survey and mark out sites for landscaping features
Construct hard landscape features
Maintain hard landscape features
Training Outcome:Landscape Operative initially but with potential to lead to a Team Leader role (Foreperson).Employer Description:Established in 1973, Scandor have come far from modest beginnings as a two-man operation. Forty years later, and we’re now a flourishing landscaping contracting company which serves a diverse range of clients, including homeowners, commercial businesses, and local authorities, to name but a few.
From small planting projects and private back gardens, to large scale business parks and local amenities, Scandor have played a part in many types of venture. We pride ourselves on our strong partnership with our customers, listening closely to their requirements to deliver products that are perfectly tailored to every individual or business.Working Hours :Monday - Friday 7.30am - 4.30pm. Assuming an 18+ year apprentice. Hours will be reviewed for younger applicants.
Total hours per week: 42.50 (the hours are based on the candidate being over 18).Skills: Communication skills,Attention to detail,Customer care skills,Logical,Team working,Initiative,Physical fitness....Read more...
Key tasks:
Operating manual lathe, milling machines and surface grinder to manufacture tooling and custom parts for in-house machinery
Performing maintenance, troubleshooting, and repairs to keep machinery running throughout the factory
Creating detailed engineering drawings and hardware protection drawings to support manufacturing and ensure product quality
Programming of several CNC routing machines
Carry out routine health and safety inspections across the factory
Work on continued product development
Work on improving existing manufacturing processes
Perform weekly batch testing on raw materials to maintain quality standards
An in-house forklift license will be gained to allow for material handling and moving machinery
Conducting regular calibration of measuring devices used on the shop floor to guarantee accuracy and compliance
Work as part of a team
Be prepared to work in a varied role depending on priority tasks at the time
Attention to detail
Work within the guidelines of health and safety policy
Carry out any other reasonable functions as per required by management
Training:
College day release will begin in September 2026, at Farnborough College of Technology
This means that the apprentice will work full time up until college starts allowing for them to gain key experience and skills working in an engineering environment before the college course starts
To optimise success, candidates will typically have 5 GCSEs at Grade C/5 or equivalent, including mathematics, English and science
The course itself is a Level 3 Machining Technician Apprenticeship
Training Outcome:Full-time permanent role within the company as in house engineer.Employer Description:KuhnOdice – Protecting people, property and premises for over 50 years.
As Mann McGowan, we’ve been at the forefront of intumescent seal technology for five decades and now combined into the KuhnOdice brand our range of products and manufacturing capability has expanded further. Add unrivalled experience and expertise from a dedicated team offering wide-ranging technical support and true worldwide capability and it’s easy to see why KuhnOdice is synonymous with intumescent technology at its best.
Today from our Aldershot home, we design, manufacture and supply a comprehensive range of fire, smoke and acoustic seals to meet industry requirements, our customers needs and specifications. To ensure the safe compliance on all fire doors and also to develop our product range, we work closely with door manufacturers, glass manufacturers and hardware manufacturers on a regular basis. Every product is subjected to rigorous quality control and most importantly independent third-party evaluation and testing to various national and international standards which is vital to our success.
KuhnOdice is part of the SAVERTO Group, who along with Flamro, Pyroguard and Fireglass UK now provide the widest range of tested and certified products and system solutions to construction and refurbishment markets across the world today.
One-stop solution for fire, smoke and acoustic sealsWith the capability to design and manufacture for virtually any situation we provide a single tried and trusted source of everything involved in intumescent technology. This includes complete door systems incorporating matched components that have been fire tested together ensuring complete peace of mind.
Our products include, door edge fire seals, intumescent fire strips, combined fire, smoke and acoustic seals, intumescent glazing seals for 30 and 60 minute protection, acoustic seals, threshold seals and ironmongery fire seals; all manufactured using our own high grade intumescent materials.
KuhnOdice manufacture a full range of fire rated air transfer grilles ‘ATG’s’ for use in doors, walls, ceilings and inside bespoke ventilation systems.
We also supply Palusol® SW ready-made laminated boards used to manufacture raised and fielded and flat panel doors for 30 and 60 minute applications.Working Hours :Monday - Friday, 07:30 - 16:00 up until college starts.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Attend Gloucestershire Engineering Training for the first year to acquire basic foundation engineering skills
Study towards the Level Three Advanced Apprenticeship programme, undertaking a National Vocational Qualification and Technical Certificate qualification
Responsible for helping production machines and processes run safely, smoothly and efficiently to meet quality and production targets
This includes setting up and adjusting machines, changing tools and fixtures, setting cameras and teaching robots or loaders how to handle parts correctly
Monitor machine performance and production results, reacting quickly to problems to reduce downtime, waste and quality issues
Check that tools, equipment, materials and measuring devices are available, correctly set up and working properly
Support good material flow around the production area using FIFO and Kanban systems to keep production organised and efficient
Operate machinery when needed to help maintain production output
Ensure quality procedures and operating instructions are followed at all times. Carry out and record quality checks such as SPC inspections, first-off checks and in-process inspections to make sure products meet the required standards
Respond quickly to quality concerns, including measurement problems, high scrap levels or defects, taking action to keep processes stable and products within specification. Help record scrap and rework correctly and support containment activities when problems occur
Support the setup and correct use of gauges, measuring equipment, masters and poka-yoke devices used to prevent mistakes in production. Identify unusual measurement results or process changes and report issues when needed
Carry out basic machine maintenance and preventive maintenance tasks, using problem-solving and fault-finding skills to identify and fix common equipment or process issues
Escalate more serious technical problems to maintenance or engineering teams when required
Maintain good communication with team members and support departments about production status, risks and priorities, including during shift handovers. Act as a reliable point of support for keeping the production process stable and running efficiently
Follow all Health, Safety and Environmental rules and help create a safe working environment by identifying hazards, reducing risks and reporting accidents, near misses or unsafe conditions quickly
Use practical skills, mechanical understanding, communication and problem-solving abilities to support high-quality manufacturing operations and continuous improvement activities
Training:
Engineering and Manufacturing Support Technician Level 3
Year 1 - Full-time at GET
Year 2 onwards - 4 days on plant, with day release for 1 day at GET
Training Outcome:
We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies and future vision
We offer a strong local presence and interesting global opportunities
Join us on this shared journey toward a brighter tomorrow
To further enhance your engineering, analytical and problem-solving skills, further development and progression opportunities may be available to support you in achieving a Level 4 HNC/D in the appropriate discipline
Employer Description:At PHINIA, we create premium fuel systems, electrical systems and aftermarket parts for internal combustion engine (ICE) vehicles and multi sector applications. We make sure our products are clean, efficient and high-value, because we know the actions we take today will have a profound impact on the world tomorrow. Our goal? The cleanest ICE technology: carbon-free combustion
Our Culture -
We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. PHINIA promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration
Our values -
Product Leadership - Innovation that brings value to our customers
Humility - Seeking out diverse perspectives and working collaboratively
Inclusivity - Recognizing our differences make us stronger; we are bold and intentional
Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
Integrity - Taking responsibility for our decisions and doing what is right
Accountability - Taking ownership of our actions and for driving results
PHINIA is signatories to the Armed Forces CovenantWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...