Provide support to the Business Intelligence: Senior Analyst
Assist and participate with current and future Business Intelligence projects
Develop and maintain a good knowledge of the functionality and structures of various cross-college management information systems (MIS), processes and departments (for example Registry and Admissions)
Develop timely and accurate reports using reporting tools such as SQL/SQL Server Management Studio (SSMS), SQL Server Reporting Services (SSRS), Microsoft Visual Studio, Power Automate and Power BI. Core College SQL database systems include but are not limited to: Tribal EBS (Education Business System), ProMonitor, Strata, Power BI, and Power Automate etc.
Implement, develop and maintain integration between the Learner Record System (EBS) and other College systems where required
Contribute to the ongoing development of the College’s dashboard system
Be proactive in the testing of releases of EBS, including occasional BETA release testing
General maintenance of EBS, including the management of staff records, logging calls, track and follow up with relevant MIS software providers
Be the main contact point for teaching staff training on EBS for electronic registers, OnTrack and Reports. This includes maintaining notes and videos and conducting training face to face or via Teams where necessary
Support a variety of staff on all EBS modules and encourage staff to access data using the appropriate MI system
Maintain, update, and monitor automated report schedules
Take an active role in the set up and smooth running of the College enrolment process and contribute ideas to its further development
Assist in the collection and input of learner qualifications relating to GCSE point scores (value added)
Develop and maintain an understanding of the technical aspect of the job and keep abreast of technical development and report strategies
Occasional work outside of regular hours to assist at enrolment, open events and representing the department at Staff Council meetings
General duties such as typing, photocopying and dealing with face to face, telephone and email queries from staff, learners and the public
Maintain an understanding of General Data Protection Regulation (GDPR)
Attend meetings when required
To carry out additional roles within the college as may be agreed from time to time
Training:
The Data Analyst Apprenticeship Level 4 will take you two years to complete
You will attend college for one day per month, spending the rest of your time with your employer
Training Outcome:
You will be employed as a Systems and Reporting Analyst and completing the Level 4 Data Analyst apprenticeship
On completion of the Apprenticeship you may remain in the role with a possible increase in pay
Employer Description:For over 60 years, Boston College has been providing high quality Further Education to thousands of students over the age of 16. Within the area, the College is one of the largest employers. Boston College has been shortlisted for two national awards for the quality of teaching and learning. Last year, 98% of Boston College students rated teaching as excellent or good and this is supported by the College's high quality student experience.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The Service Department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Customer Service Practitioner Level 2.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you looking to kickstart your career in archaeology? Our structured apprenticeship programme aims to produce safe, competent and effective archaeologists able to undertake routine archaeological work to a professional standard, with a view to them progressing to an Archaeological Officer position on successful completion of their training. Apprentices are guided through on-the-job learning and mentoring, developing skills in fieldwork, surveying, post-excavation and health and safety and a structured baseline knowledge base of British archaeology. We are a high performing company with a professional yet friendly culture with many outstanding employees. We maintain a sector leading commitment to staff development and training which we need to be reciprocated and look forward to supporting career progression and developing people to be the best they can be.
To carry out a wide variety of project-related work, and undertake on-the job-training in:
Conducting and completing fieldwork, including watching briefs, evaluation trenching, small- to large-scale excavations and other field methods as appropriate
Recording, including context sheets, photography, section drawings and plans, GPS surveying
Undertake as required sample taking and processing
Contribute to post-excavation work, undertake digitising, finds processing, archives etc.
Assist with administrative, clerical and general office duties that may arise as required
Take part in training, staff and personal development initiatives/coaching, driving your own personal and professional development
Further the company’s vision, mission and core values
Demonstrate professional behaviour in the workplace and abide by CIfA’s Standards and Guidance and Code of Conduct
You will be based out of one our offices in Bakewell, Sheffield, Tyneside, Manchester or Bedford. We particularly welcome applications from those based in the Gloucestershire area. Fieldwork can be UK-wide, and accommodation and subsistence are provided for overnight stays, and travel is either via company vehicle or private vehicle with travel costs reimbursed by the Company, excepting the commute to your allocated office, in line with HMRC requirements.
A full UK driving licence is essential and access to a personal vehicle is highly desirable.Training:
Cirencester College
Archaeological Technician Level 3
Training Outcome:Following successful completion of the apprenticeship and probation period, there will be an opportunity to continue employment in the role of Archaeological Officer, dependent on performance.Employer Description:Archaeological Research Services Ltd is an experienced commercial practice providing a full range of archaeological and heritage services. We operate throughout the UK from our network of offices and we welcome opportunities to work abroad. From preliminary advice and assessments to high level consultancy, fieldwork, post-excavation analysis and dissemination, our approach is committed to providing successful outcomes by way of tailor-made solutions geared to the strategic needs of our clients.
We are an efficient organisation committed to investment in our staff, equipment and technology. We develop skilled, hard-working and motivated staff who take pride in their work, find truly innovative solutions and create value for our clients.Working Hours :Apprenticeship duration is 1 year, plus any assessment periods.
Office working hours 9.00am - 5.00pm.
Site hours are typically 8.00am - 4.00pm, with occasional overtime pre-agreed for some projects.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
This is a 24‑month apprenticeship programme, offering a unique opportunity to earn while you learn, gaining valuable skills and a nationally recognised qualification. You will develop practical experience in archives and information services, alongside customer service and organisational skills, supporting your future career in the heritage, archive or library sector.As part of the team at Bristol Archives, you will provide a welcoming and professional service to visitors using the archives searchroom and support the day-to-day running of archive services.
You will:
Support visitors in accessing archive collections and resources
Learn how to safely handle, store and preserve important historical documents
Assist in organising and maintaining archive records and collections
Help create and share information about the archives to improve access and engagement
Work with colleagues across the service and occasionally visit other local authority archives as part of your learning
This role offers a hands-on learning experience where you’ll build confidence working with both people and historical materials, contributing to making heritage accessible to all.Training:You will undertake a combination of on-the-job training and off-the-job learning as part of the Level 3 Library, Information and Archives Services Assistant apprenticeship.
Where training will take place:
The majority of training will take place in the workplace at: Bristol Archives, Bond Warehouse, Smeaton Road, Bristol, BS1 6XN.
You will also complete structured learning delivered by the training provider (LMP), which will be undertaken online (remote delivery).
There may be occasional opportunities to visit other local authority archive services in the South West as part of the learning programme.
How often training will be:
You will work 30 hours per week, which includes:
24 hours of on-the-job learning within the Archives service
6 hours per week (off-the-job training) dedicated to formal study and training provider-led sessions
Off-the-job training will typically be delivered through a combination of:
Weekly online learning sessions
Independent study
Tutor support and progress reviews
Additional training support:
You will be supported in the workplace by experienced Archivists and their line manager
A structured training plan will be agreed at the start of the programme, including regular progress reviews with the training provider
You will build a portfolio of evidence throughout the programme to demonstrate their knowledge, skills and behaviours
Training Outcome:On successful completion of the apprenticeship, there may be opportunities to progress into roles such as Archives Assistant, Library Assistant or other entry-level positions within archives, heritage, museums or information services. The skills and experience gained will also provide a strong foundation for further study or progression to higher-level apprenticeships within the sector, supporting a long-term career in archives and heritage.Employer Description:Bristol City Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations and culture of all members of our community and our workforce. Please note that if you were to be invited to interview, you will be asked a question on equal opportunities.Working Hours :Part-time, 30 hours per week (24 hours on-site at Bristol Archives and 6 hours off-the-job learning), with on-site working Tuesdays to Thursdays in our public searchroom and archives.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Farmfoods are looking to recruit an Apprentice Retail Assistant for our shop in Norris Green. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our retail apprentices, you will:
Make all of our customers feel welcome with a friendly smile and a simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy as there is always something to do
You’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more
To be reliable as you will be an important part of a small team Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them
Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
Training:
Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within
Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you
This vacancy will become permanent upon completion of your apprenticeship
Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental....Read more...
Nature and scope (including impact of decision-making):
Promptly dealing and responding quickly to customer enquiries by telephone and email within 8 working hours. Act as secondary contact for all customers
Accurately processing customer orders same day if received by 3pm
Log all machine breakdowns within 1 hour and liaise with the field service team
To effectively and efficiently answer service and break down requests from customers, considering at all times the Service Level Agreements in place#
To allocate service / breakdown workload to the external engineers in an efficient and timely manner, considering locations and engineer travel time
Review and process all field service estimates within 24 hours for review and approval by the customer
Provide customers with official quotations and follow up all opportunities in a timely manner
To manage the lifecycle of service contracts on a monthly basis, work with customers to advise when current contracts are expiring and ultimately encourage them to renew
Active follow up of equipment sold without service contracts
To deal promptly with any customer complaints acknowledging them within 8 hours of receipt or problems escalating where required
Processing customer quotes and orders in a timely manner on SAP from various sources (parts / machines / internal / external)
Completing all administrative duties and support Sales team with all administrative requirements to ensure smooth running of all accounts. Create SAP reports as necessary for designated accounts.
Ensure regular contact with all designated accounts are maintained as per Customer Contact strategy set by the company
To accurately process completed work through to invoice on a daily basis, and handle any customer queries relating to this invoicing in a timely manner with particular emphasis on revenue targets.
Day to day management of outstanding orders and back orders, maintain communication with customer providing updates on extended lead times and parts delivery. Escalation of issues effecting fulfillment of orders to Line Manager.
Assist the Customer Support team with any cover requirements that are assigned by your line manager.
Take responsibility for understanding and agreeing action plan for own development needs and ensure that you constantly display customer focus and reflect the culture
To ensure that the companies Health & Safety regulations are followed at all times.
To operate at all times within the company’s policies and procedures at the highest professional and ethical standards whilst maintaining a positive and strong customer service culture.
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Training Outcome:To remain and grow with the business after the successful completion of the apprenticeship.Employer Description:Hako is a global leader in the field of cleaning and municipal technology. With machines characterised by their pioneering and innovative features, high levels of economicefficiency, environmental focus and user friendliness.Working Hours :8.00am to 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Initiative,Development potential,Drive,Personal impact,Tenacity....Read more...
We are looking for an enthusiastic Mechanical Engineer to join our team specializing in engineering for our Cummins Components & Software in Huddersfield, West Yorkshire. During your apprenticeship with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
You will study part-time at AMRC University of Sheffield in Rotherham, covering a broad range of knowledge and skills including :
Structural mechanics
Heat transfer and fluid mechanics
Wear and lubrication
CAD and CAM
Stress and strain material analysis
Control and automation
In this role, you will make an impact in the following ways:
Work closely with mechanical, electrical and software engineers to define requirements and contribute to test‑equipment designs, planning activities and system integration
Conduct mechanical design of parts, assemblies and systems using 2D and 3D CAD software packages
Read, interpret and develop test equipment schematics, diagrams, maintenance documentation and operating procedures
Procure parts and assemblies from recognised suppliers, and support the safe management of suppliers and contractors while working on site
Diagnose equipment and system faults and use problem solving to identify and drive corrective actions
Support operation of test facility infrastructure systems including fuel, compressed air, cooling water and the associated mechanical equipment, for example; pumps, control valves and heat exchangers
Follow safe systems of work and contribute to safety-improvement projects, while complying with HSE policies, procedures and relevant regulations
To be successful in this role you will need the following:
GCSEs including Math’s/Science at Grade 5/B, 4 other subjects at 4/C or above
A minimum of 2 A-Levels at grade B or above, which must include mathematics or further mathematics and of the following: Physics, biology, chemistry or engineering
Level 3 Btec extended diploma engineering course (minimum DM) (120 Credits needed)
Must have been a UK resident for 3 years or above
BTEC level 4 HNC (Distinction)
BTEC level 5 HND (Distinction)
A genuine strong interest in engineering or science.
Why Cummins?
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.Training:During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at AMRC (Advanced Manufacturing Research Centre) – University of Sheffield. The working hours are 37.5 hours per week and 8:30am to 4:30pm covering core hours but flexible to suit business needs.Training Outcome:Possibility of a potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :During the apprenticeship you will work 5 days per week, The working hours are 37.5 hours per week and 8:30am to 4:30pm covering core hours but flexible to suit business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements
Compliance is mandatory at all times and should be adhered to 100% of the time
Produce daily, weekly, monthly reports that track both renewals & new business sales
Build strong working relationships with clients and insurers
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale
Ensure you identify all potential gaps in client's insurance and cross-sell all products
Use all internal systems to conduct business and educate our clients and potential clients
Desire to hit & exceed targets with a positive can-do attitude
Be extremely well-organised & know how to prioritise tasks
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am- 6.00pm. Days to be confirmed.
You will work 9.00am- 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
What you’ll learn and do
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical sparesBalance stock availability with cost control and efficiency
Deliver excellent customer service, building relationships with engineers and site teams
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
Whilst study towards a recognised qualification
Training:The Customer Service Specialist Level 3 apprenticeship for the Customer-Focused Engineering Stores Apprentice at Hayley Dexis is a 12-18 month programme designed to develop customer service expertise alongside practical engineering stores skills in a live manufacturing environment.
The programme begins with an induction phase, where apprentices learn health and safety, site processes, and the fundamentals of engineering stores operations. They shadow experienced colleagues and carry out basic tasks At the same time, they build core customer service skills
As they progress, apprentices take on more responsibility for day-to-day activities such as stock control, stock checks, ordering, and procurement support. Customer interaction becomes central, as they respond to engineer requests, manage expectations, and build strong working relationships in a fast-paced environment. Structured off-the-job learning supports this, focusing on communication, problem-solving, and customer journey awareness, alongside small improvement tasks within the stores.
In the advanced stage, apprentices develop greater independence, managing stock levels, liaising with suppliers, and contributing to operational efficiency and reduced downtime. They handle more complex customer interactions, resolve issues, and take part in improvement projects focused on cost control, efficiency, and service quality.
Throughout the apprenticeship, learners are supported by Nova Training, where they will have a dedicated coach who provides remote guidance, coaching, and structured learning. The coach will set tasks aligned to the apprenticeship standard, review progress, and support the apprentice in building their portfolio and preparing for assessment.
The final stage focuses on End-Point Assessment preparation, where apprentices consolidate their skills, complete a portfolio of evidence, and undertake mock assessments.
Overall, the programme combines 80% on-the-job learning with 20% off-the-job training, developing key skills in customer service, stock management, and continuous improvement, while providing a clear pathway into roles such as stores controller, account manager, or operations supervisor.Training Outcome:
Clear progression into permanent and senior roles
Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday- Friday, 8.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,enthusiasm....Read more...
Key Responsibilities
Support the design and project teams with day-to-day tasks and project work
Assist in creating and updating design drawings using CAD software (training will be provided)
Learn how to interpret design briefs, technical information, and project requirements
Help maintain organised and accurate design files and documentation
Work collaboratively with colleagues, asking questions and learning from experienced team members
Assist with basic project administration tasks and preparation of documents
Attend design meetings and occasional site visits to build understanding of projects
Gradually support more technical tasks such as drawing revisions, take-offs, and specifications as skills develop
What We’re Looking For
A strong willingness to learn and develop new skills
Good communication and teamwork skills
A positive, reliable, and proactive approach to work
Attention to detail and a willingness to take pride in your work
Basic IT skills (e.g., Microsoft Office); interest in CAD/design software is a bonus
Ability to follow instructions and manage time effectively
An interest in construction, design, or engineering
Training:This apprenticeship is taught over 12 months. You’ll gradually increase the amount of days working on-the-job as you progress through your learning journey and develop your understanding.
Months 1-3 (3 days a week in college)
You’ll learn the essentials of engineering:
Staying safe at work
Working efficiently
Reading drawings
Using tools and equipment
Understanding engineering workplaces
Months 4-6 (2 days a week in college)
You’ll start to move into a specialist pathway:
Manufacturing / Mechanical:
Machining
Assembly
Surface finishing
Business improvement
Electrical / Mechanical:
Electrical principles
Electrical testing
Mechanical assemblies
Project planning
Months 7 – 9 (1 day a week in college)
You’ll complete your specialist units and start preparing for assessment:
More advanced workshop tasks
Project work
Revision and consolidation
Months 10-12 (full-time in the workplace)
Build your portfolio
Demonstrate your skills
Work with your mentor
Prepare for your Apprenticeship Assessment.
Training Outcome:This apprenticeship is designed to provide a structured pathway into a Design Technician role. As your skills grow, you will have the opportunity to gain experience using industry-standard design software (e.g. AutoCAD), take on more responsibility for producing drawings and technical information, support project delivery from design through to production, and develop knowledge of construction processes, materials, and standards.Employer Description:Lockmetal Ltd is a leading specialist in statement cladding design, supply, and installation, delivering major projects across London and the surrounding areas. We pride ourselves on quality, innovation, and developing our people to achieve their full potential.Working Hours :Monday - Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Agentic AI Development
Design, build, and iterate on agentic AI workflows — autonomous systems that can plan, reason, and execute multi-step tasks.
Integrate LLMs and AI orchestration frameworks (e.g., LangChain, AutoGen, CrewAI, or equivalent) into BFT's product ecosystem.
Develop agent tool integrations, memory systems, and feedback loops to improve agent performance over time.
Collaborate with the AWS Engineer to deploy and scale agentic systems on cloud infrastructure.
Collaborate with the F/E Engineer and Product Developer on user-facing agentic features in the beanies stream.
Research & Innovation
Monitor developments in agentic AI, LLMs, and multi-agent systems, bringing relevant innovations into BFT's product thinking.
Evaluate new AI tools, frameworks, and APIs, producing recommendations and proof-of-concepts for the product team.
Contribute to BFT's agentic AI strategy, working with the CPO and CTO to define the technical roadmap.
Quality, Safety & Responsible AI
Design agentic systems with safety, reliability, and predictability as core requirements.
Define testing frameworks and quality metrics for evaluating agent performance and reliability.
Ensure agentic systems comply with AI ethics principles, data regulations, and BFT's governance frameworks.
Role Requirements
Technical Requisites
Interest in large language models (LLMs), prompt engineering, and AI agent architectures.
Interest in agentic or multi-agent frameworks (e.g., LangChain, AutoGen, CrewAI, OpenAI Assistants, or equivalent).
Proficiency in Python and experience with AI/ML libraries.
Familiarity with cloud infrastructure (AWS preferred) for deploying AI systems.
Understanding of RAG (Retrieval-Augmented Generation), vector databases, and memory systems.
Experience with RPA or automation tooling is desirable.
Knowledge of responsible AI principles and AI safety practices.
Personal Skills
Intellectually curious, with a genuine passion for AI and autonomous systems.
Strong problem-solving skills and the ability to navigate ambiguity effectively.
Clear communicator — able to make complex AI concepts accessible to diverse audiences.
Self-directed and proactive, with a strong ownership mentality.
Collaborative and open, with a willingness to share knowledge and learn from others.
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4.
You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills.
Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification.
Learners can gain these optional exams at the end of the programme:
AWS Certified AI Practitioner
Microsoft AI-900 Azure AI Fundamentals
Microsoft PL-900 Fundamentals
Awarding Body: Accelerate People
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Reed is a global company with a mission to improve lives through work, achieved through its recruitment, learning, and philanthropic services.Working Hours :Monday - Friday, 9:00am - 5:30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Office 365,IT Support,Excellent time management....Read more...
The Insurance Broker role directly affects the new business sales performance and profitability, as it is wholly responsible for sourcing and placing of new business clients as well as for the renewal of existing clients.
It is the responsibility of the apprentice to make contact with potential new business clients and build a sufficient pipeline of deals to ensure we can meet sales targets and KPIs as well as renewing a minimum of 90% of the existing policies within their portfolio.
You will develop a comprehensive knowledge of the appetites of our agencies and build relationships with insurers and underwriters to get the best policy for our clients to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients in line with FCA guidelines and treat them fairly.
You will work closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process
Making sufficient outbound calls to potential and existing clients to achieve goals
Complete fact finds over the phone with clients in order to be able to take a risk to market
Build strong working relationships with clients and insurers
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale
Ensure you identify all potential gaps in client's insurance and cross-sell all products
Use all internal systems to conduct business and educate our clients and potential clients
Produce a Broker Report, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used
Complete required Broker training to keep up to date with knowledge and fulfil FCA continuous professional development requirements
Compliance is mandatory at all times and should be adhered to 100% of the time
Produce reports that track both renewals & new business sales
Desire to hit & exceed targets with a positive can-do attitude
Be extremely well-organised & know how to prioritise tasks
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :Days to be confirmed.
You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
The successful applicant would manufacture a range of brush products, producing high volume, world class, engineered products from sustainable timber.
Tasks include, but are not restricted to:
Read and interpret specifications, diagrams and work instructions, and following these instructions
How to use and gain competency in a range of machinery to perform the task/operation required including static machinery, portable powered tools and hand tools
Prepare and operate Computer Numerically Controlled (CNC) equipment
Adhere to quality standards and product accreditation processes for wood product manufacture
Maintain machinery and tooling and log faults for repair including greasing and clean down
Build tooling and set various wood working machinery including moulders, bandsaws, presses, double end tenoner and other specialist finishing machinery
Techniques for applying specified finishes to components and products
Install fixtures and fittings to wood products, for example magnetic and acoustic components on specific patented products
Maintain a good level of cleanliness in working areas
Training:You will be completing the Wood Product Manufacturing Operative Level 2 Apprentice Standard with Darlington Borough Council Learning & Skills, Darlington.
This Apprenticeship is designed to equip participants with the fundamentals required to start a successful career. The programme can be delivered using a blend of on-line, anytime learning and expert-led training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in this environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of manufacturing roles.Training Outcome:Successful completion of this apprenticeship could lead to a full-time position and/ or further training.Employer Description:Kent Brushes was founded in 1777. Since that time, we’ve come to be known as one of the finest hairbrush manufacturers in the world. We’re one of the oldest British companies trading today, too, and as a Royal Warrant Holder for hairbrushes, we’ve supplied Royal households for ten consecutive Sovereign reigns.
We have been involved in both World Wars, equipping millions of brushes to troops in the Army, Navy and RAF, even creating special brushes in which maps and compasses were concealed to help the war effort.
Having manufactured brushes for 250 years, Kent Brushes offer an extensive choice of over 250 products, ranging from brushes for hair, body, clothes, makeup, teeth and shaving. In the UK, we have partnered with some of the nation’s most established department stores including John Lewis, Selfridges, Harrods, Liberty and Fortnum and Mason, as well as leading pharmaceutical establishments.
We also distribute to more than 50 countries world-wide, including the United States, Canada, Australia, Japan and regions including Europe, Scandinavia and The Middle East.
Aside from our rich heritage and exceptional reputation, Kent Brushes are most famous for our range of hairbrushes which consists of products to cater for any hair type, length or style and budget.Working Hours :Monday - Thursday, 7:30am - 4:30pm.
Friday, 7:30am - 12:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Time management skills,Orderly....Read more...
Day-Day Responsibilities:
Support the day-to-day running of the nursery alongside experienced staff
Assist in delivering activities in line with the Early Years Foundation Stage (EYFS)
Provide a safe, caring, and stimulating environment for all children
Help plan and deliver engaging learning experiences to support development
Build positive relationships with children, parents, and the wider team
Observe, assess, and record children’s progress using nursery systems
Follow safeguarding, health & safety, and welfare procedures at all times
Ensure compliance with EYFS requirements and nursery policies
Support children with individual needs, including special educational needs
Work as part of a team to maintain a calm, organised, and inclusive setting
Contribute ideas to enhance activities and the learning environment
Wage dependant on age:
£8 for 16-18 Year Olds, £10.85 for 18 Year Olds, £12.75 for anyone 21+
Training:At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education. As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0-5. Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way.
Upon completion of this 18-month apprenticeship, you will have obtained your Early Years Educator Level 3 Apprenticeship qualification.
Training will include a paediatric first aid qualification.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Established in 2003 by two working mums, The Tiny Toes Nursery Club has grown into the most reputable and best Nursery in Hertford, UK. We have proudly supported over 900 children on their early learning journey.
Unlike large corporate nursery chains, The Tiny Toes Nursery Club is a truly independent, family-run nursery. We also offer a warm and welcoming ‘home-from-home’ environment. Our team intentionally restricts the number of children in each room. Allowing our passionate team to build meaningful relationships with every child and family, altogether. Each child matters to us as a unique individual, not just a number in a busy setting.
We proudly operate as the only Curiosity Approach® accredited nursery in the Hertford area. Drawing inspiration from Montessori principles and modern early-years research is what we do. Our child-led, play-based philosophy brings curiosity, awe, and wonder into everyday learning. Encouraging children to become confident, creative, and independent thinkers.
In 2025, we proudly opened our brand-new dedicated Baby Unit, designed specifically for babies aged 6 to 18 months. We are located in a separate building from the main nursery. This calm and cosy space allows our youngest children to flourish in their own secluded environment. We offer a private garden and specialist baby sensory resources that support their early development and wellbeing at this tender age.
As a result of our child-led educational philosophy and supportive family feel, we often see children who graduate from our nursery, go on to be ahead of their peers with their problem-solving & communication skills when they start school.Working Hours :Monday to Friday (4 days a week). Shifts range between 07:15 and 18:30Skills: Creative,Non judgemental,Patience,....Read more...
This is an exciting opportunity to gain practical experience in one of the most highly recognised hospitality organisations in the Europe whilst providing you with the opportunity to study a fully funded Degree Apprenticeship in Hospitality.
We are searching for hard-working candidates who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests with warmth and compassion. This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders.
In your first 2 years, you will spend time in:
Housekeeping, Reception, Food & Beverage on rotation, gaining a rounded knowledge of the hotel. Following this you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme.
Whilst working across a number of different departments, we will expect you to:
Support your manager with daily operations and service deliveryMeet and exceed guests’ expectations by offering exceptional hospitality
Be creative and bringing ideas to the table
Be a confident communicator with excellent interpersonal skills
Possess excellent attention to detail
Have the ability to work collaboratively with others with a proactive and positive outlook
Lead by example! Don’t forget to let your personality shine through
Support with the delivery of events to help create those “wow” moments
Balance your university study and your operational workload
This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings
Training:Project Manager (integrated degree) Level 6.
36-months practical training period.
Delivery model:
Work-based training with your employer
Day release (approximately 1-day a week) in London
Off the job training will count for at least 6-hours a week of an apprentice’s time at work
Training Outcome:The opportunity of an exciting junior management position at the end of your programme, in one of our city locations, subject to availability.Employer Description:At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 300 hotels across Europe. We look after over 55 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 5,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. At Leonardo Hotels each and every team member is individually valued and respected for who you are. We are committed to promoting the values of diversity and inclusion across our business. We will support colleagues to bring their ‘whole self’ to work by promoting diversity and an inclusive work environment.Working Hours :32-hours hotel operational work plus 8-hours per week on a study day.
Monday - Sunday. Weekend and evening shifts.
36-months practical experience with academic support throughout the apprenticeship.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Adaptability....Read more...
We are seeking a mature, self-assured, driven, and passionate person who is organised, accustomed to meeting deadlines, and excellent with people.
Are you a positive person seeking to launch your career in a dynamic sector?
It would be ideal if you had some experience in real estate, but if you have a good outlook, want to learn, and a desire to grow, we will be pleased to teach you the technical skills.
Your roles and responsibilities will include:
Assisting clients with regards to the letting process
Giving advice and guidance
Answering customer queries providing a good level of customer service
Liaising with senior colleagues in arranging viewings
Assisting customer when maintenance needs to be carried out
Handling any problems or customer queries
Assisting with assessing tenant applications
Assisting undertaking credit references and general reference checks
Assist the client and senior staff when negotiations between tenant and landlord are being carried out
General admin duties
Customer Service duties ensuring clients are happy and that the process is running smoothly between all parties
Training:
Full on-the-job and off-the-job training will be delivered supported by our training provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Training Outcome:Further progression to be discussed at the end of the apprenticeship.Employer Description:Zeta Homes has vast experience in sales, lettings and management of about 10 years. Although the company was formed in 2005, the director has been in the property market for about 10 years. We are concerned about where people live and we are committed to the development of the housing problems across the United kingdom. We work with about 75% of the boroughs across London; providing homes for the homeless, letting properties to the people with low income we are involved in the rent deposit, bond schemes and provide accommodation for social service departments of the boroughs that we work with. Our private letting department is one of the most popular in the east end of London because of our success. This is a national company that provides a network of services all over London. We manage a substantial portfolio of properties for individual and corporate landlord clients based in the UK and overseas. We operate to the highest professional standards, delivering added value services to three client groups. Our staffs have a wealth of experience, knowledge and resources to enable them carry out their tasks in the services that you require. Speak to us today and you will not be disappointed. Zeta Homes limited is a property management company , that specializes in the management of properties for investors, developers and individuals with portfolios. The extensive services which we provide are tailored to the specific requirements of each development or property, our aim is to care for your home by providing cost effective property management through our specialised personal service. We take the responsibility for the day to day running and upkeep of the development giving the residents much more freedom and much less worry.Working Hours :Monday - Friday, 09:00 - 17:30. 1-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
As we work with a variety of clients across different days, no two days will be the same. Your tasks will vary depending on the clients we are supporting, current priorities, and workload. You will work closely with the line manager and wider team to deliver high-quality marketing and business support activities.
General Admin:
Monitor client portals to identify new business opportunities, tenders, and relevant projects.
Review submitted opportunities and carry out portal checks to ensure information is up-to-date.
Download and organise relevant tender and opportunity documentation for client review.
Keep social media schedules/calendars and workload schedules up to date
Social Media:
Stay up to date with industry news, trends, and relevant topics to support client marketing activity.
Liaise with clients to understand their priorities and create engaging content in collaboration with the line manager.
Assist with drafting social media posts, graphics, and campaigns across relevant platforms.
Help manage and maintain client social media schedules, ensuring upcoming activity is planned and aligned with business goals.
Create analytics reports based on social media and website performance, using insights to identify trends and support future marketing activity assisted by line manager.
Review and update marketing collateral, including case studies, company profiles, and supporting documents.
Research and suggest relevant events, exhibitions, and networking opportunities for clients.
Support the planning and coordination of social value initiatives and campaigns.
You will receive ongoing guidance and support from the line manager, working collaboratively to develop your skills and gain hands-on experience across marketing, business development, and client support.Training:Our Multi-Channel Marketer apprenticeship programme offers a flexible and customisable delivery model that combines on-site and remote training and support. Learners will work closely with a dedicated assessor who will provide regular support through monthly remote visits and scheduled face-to-face meetings as needed. We also offer a purely remote delivery option that includes online learning materials, virtual classrooms, and regular remote support from the assessor.
Throughout the apprenticeship, learners will have access to a variety of learning resources and ongoing support from our experienced trainers. Our goal is to help learners build the knowledge, skills, and confidence they need to excel in their role as a multichannel marketer and make a valuable contribution to their employer's business goals. Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity to progress within the team, take on additional responsibilities, and play an active role in supporting the growth and development of the business.
There is also the potential to help shape the future of the team by contributing to recruitment, mentoring, and the expansion of our services.Employer Description:Delego is a flexible and affordable one-stop shop for busy construction SME owners and operators looking to improve and grow their business. Providing bespoke support tailored to your needs and budget, Delego helps businesses strengthen their brand, improve their processes, and create opportunities for growth.
We support businesses with website design, rebrands, managing marketing collateral, social media content, case studies, lead generation, tender writing, compliance renewals, and event organisation and coordination. By bringing together practical business support and proven methods used by larger organisations, Delego helps construction SMEs save time, improve their presence, and focus on running their business.Working Hours :5 days per week for 9 hours (paid 8 hours plus 60 mins lunch) between 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Creative,Confident,adaptable,Proactive,Willingness to Learn,Positive Attitude....Read more...
Be a friendly face of IT while users are experiencing problems.
Taking requests from users via in email, ticketing system, telephone and in person.
Logging full details of time and work undertaken to ticketing system.
Completing initial troubleshooting in a timely manner.
Monitor the Support ticket system for incidents requiring escalation or urgent attention.
Build and maintain desktop/laptop PCs/Macs and Windows Servers.
Follow and apply IT policies and procedures applicable to teach client.
Help and advice with Ad-Hoc IT requirements from clients.
Diagnose and resolve hardware and software faults.
System health checks.
Software and App support.
Travel to visit other business to help with IT Support.
Travel to other business to collect equipment from customer sites.
Install Hardware on client's sites.
Install infrastructure wiring on client's sites.
Undertake other such duties as may be reasonably required, including the possibility of out of hours working when required for projects.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure AdministratorAssociate (AZ-104)
Key areas covered are:
Support Technician:
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician:
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecomsnetworks
Maintenance or repair of telecoms networkequipment
Installation, configuration or maintenancetask on either ICT related hardware or software
Training Outcome:Full-time position may be available for candidate at the end of the apprentice. Employer Description:ITSSIE Ltd is a company based in Harlow,specialising in IT Support for small to medium sized businesses in and around the Essex area.
ITSSIE Ltd is able to provide tailored solutions for all aspects of IT including installations, taking pride in a personalised solution to fit the customer’s needs, and using their knowledge and experience to give advice on what is required and ensuring projects are completed to a high standard.Working Hours :Monday to Friday 9am to 5pm (35 hours Per Week) 1 Hour LunchSkills: Communication skills,Problem solving skills,High customer focus,Can do attitude,Interpersonal skills,Friendly and confident,Able to learn fast and adapt,Flexible and adaptable,Able to manage own time,Ability to prioritise....Read more...
This is more than an apprenticeship.
It is an opportunity to help shape how a modern parish council communicates, engages and connects with its community while gaining valuable experience, professional qualifications and a strong foundation for a career in communications, marketing and public service.
What the role involves:
Digital Communications & Content Creation
Create engaging content for the council's social media channels
Produce graphics, short videos and promotional content using Canva and similar digital tools
Assist in developing a consistent council brand identity and tone of voice
Monitor social media messages and comments and escalate matters where appropriate
Support a full council branding project
Develop and maintain a branding guide
Support the creation of newsletters and promotional materials
Photograph community events and council projects where appropriate
Website & Online Information Management
Update the council website with news, events, consultations and announcements
Ensure website content remains accurate, accessible and up to date
Upload agendas, minutes and statutory documents
Support accessibility compliance and good digital practice
Assist with digital campaigns supporting consultations, surveys and local events
Promote community projects, initiatives and local organisations
Support community engagement activities both online and in person
Help identify new and innovative ways to reach residents
Gather resident feedback and engagement insights
Governance & Administrative Support
Maintain structured electronic filing systems
Support document management and records organisation
Assist with general administrative duties
Key Responsibilities – Apprenticeship Specific
Complete all apprenticeship training requirements
Attend SGS College learning sessions
Participate in reviews and assessments
Build a professional portfolio of work
Apply learning to live council projects
Working Relationships: The postholder will work closely with:
Chief Officer/Clerk (Line Manager)
Parish Councillors
Residents
Community Groups
Local Organisations
Contractors and Suppliers
Training Provider (SGS College)
Training:
Attend South Gloucestershire and Stroud College
Face to face delivery in the classroom
Assigments will be set at the end of each term that will sit and form part of the portfolio
There is a test at the end of each module to ascertain learner understanding before assigments are set
Training Outcome:Following successful completion, apprentices can progress into roles such as:
Digital Communications Assistant
Marketing Assistant
Communications Officer
Social Media Officer
Digital Engagement Officer
Community Engagement Officer
Employer Description:Almondsbury Parish Council serves the communities of Almondsbury, Easter Compton, Hallen, Cribbs Causeway, Hortham and surrounding areas. The council works to improve the quality of life for residents through:
Management of community facilities and assets
Supporting local events and initiatives
Representing community interests
Maintaining public spaces
Delivering local projects and services
Working with residents, voluntary organisations and partners
The council is committed to improving communication and engagement with residents through modern digital channels and innovative community outreach.Working Hours :Attend college 1 day per week.
Monday - Friday, 30 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Experience using Canva,Experience using Adobe Express,Creating social media content....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Customer Service Practitioner Level 2.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Join a global technology company driving energy innovation and sustainability. This role involves working in a chemical manufacturing environment.
Key Responsibilities:
Perform planned and breakdown instrument maintenance.
Support project installations, commissioning, and drawings review.
Assist or supervise contractors and service personnel.
Execute critical repairs and inspections safely and efficiently.
Procure and maintain materials, equipment, and tools.
Liaise with instrument, electrical, and other specialist engineers.
Participate in audits, safety initiatives, and develop safe working practices.
Key Skills
Recognised apprenticeship or technical qualification (ONC, HNC)
Minimum Five years of experience in refinery, chemical, or related industries.
Approved to work on hazardous area equipment
Strong communication and teamwork skills, proactive attitude.....Read more...
Join a global technology company driving energy innovation and sustainability. This role involves working in a chemical manufacturing environment.
Key Responsibilities:
Perform planned and breakdown instrument maintenance.
Support project installations, commissioning, and drawings review.
Assist or supervise contractors and service personnel.
Execute critical repairs and inspections safely and efficiently.
Procure and maintain materials, equipment, and tools.
Liaise with instrument, electrical, and other specialist engineers.
Participate in audits, safety initiatives, and develop safe working practices.
Key Skills
Recognised apprenticeship or technical qualification (ONC, HNC)
Minimum Five years of experience in refinery, chemical, or related industries.
Approved to work on hazardous area equipment
Strong communication and teamwork skills, proactive attitude.....Read more...
HR Duties - Support and Transactional
Act as first point of contact for enquiries from employees, line managers and the general public by telephone, email and face to face, answering straightforward questions on the administration of HR processes or recruitment campaigns or redirecting queries as appropriate
Provide administrative support for the HR team
Record staff sickness leave, annual leave, end of probationary periods and annual PDR dates and highlight any issues
Take ownership of the University cards system within the department, creating cards for new starters and extending cards for current department members as required
Assist the HR Administrators and HR Operations Manager with the administration of recruitment exercises which will include; editing job advertisements and job descriptions to ensure that they comply with University guidance and best practice, placing advertisements, gathering information for visa applications where necessary, generating letters to applicants, and preparing shortlisting packs
Coordinate interview arrangements, ensuring facilities have been arranged, candidates contacted and any assistance provided, and interview packs have been prepared.
Conduct new starter checks, prepare standard letters of appointment, contracts, and visitor agreements
Plan inductions for new staff members or visitors
HR Duties- Compliance:
Accurately maintain all confidential personnel files in accordance with GDPR and Information Security policies
Attend appropriate training on HR systems and procedures
Reception Duties and Supporting the Office Manager:
The Reception area in NDWRH handles a range of different enquiries from staff and visitors (by phone, email or in person) and provides a number of different services for the department. You will support the Office Manager by learning to:
Respond to internal and external enquiries made by telephone, email and in-person in a helpful and professional manner, and redirect them as appropriate
Welcome and assist visitors to the department
Assist the Office Manager with organising IT equipment and desk space for new starters
Distribute post
Handle delivery and collection of parcels, ensuring that relevant staff are notified
Meetings and Events:
Book out meeting rooms and the lecture theatre as requested
Assist with the organisation and running of internal and external events, as required
Take minutes at meetings as required
Other administration support may include:
Assisting with the delivery of projects across the HR team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery
Note-taking and coordination of suitable working groups
Undertaking any additional tasks that fall within your competency as directed, and complete mandatory training, as required by the University, Division and Department.
Training:Duration:
13 months practical training period, plus 6 months for End Point Assessment
Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
CIPD Level 3 Foundation Certificate in People Practice
Level 3 HR Support Apprenticeship
End Point Assessment:
Consultative project
Professional discussion
Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career
Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday- Friday, office hours. Work will be mostly on-site between the two main buildings (John Radcliffe Hospital and Radcliffe Observatory Quarter) with one day per week working remotely.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,MS Excel, Outlook and Word,Discretion / confidentiality,Able to manage workload,Accuracy,Proactive,Willingness,Interest in HR career....Read more...
Reporting to the Director, you will be responsible for supporting outbound sales prospecting and lead generation for penetration testing services, while developing your understanding of the cybersecurity industry.
Day-to-day tasks will include:
Proactive outbound calling, emailing, and LinkedIn outreach to generate qualified leads
Maintaining accurate CRM data, including leads, contacts, accounts, and opportunity stages
Researching target companies, identifying key decision-makers, and building stakeholder maps
Following up with previous and potential clients from our existing database once confident in our service offering
Supporting the planning and execution of outbound campaigns and responding to inbound marketing activity
Preparing quotations for customers as required
Assisting in the creation and coordination of sales and marketing collateral
Maintaining online sales and marketing content across platforms
Growing your professional LinkedIn network and managing outreach activity
Providing general sales support and assisting with ad-hoc administrative tasks
Learning about the cybersecurity industry, our core services, and the challenges our clients face to strengthen your outreach efforts
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.
Your training course:
IT technical salesperson
Equal to Level 3 (A level)
Course contents
Communication: works both independently and as part of a team and follows the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with the security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions. Problem solving: applies structured techniques for troubleshooting, problem solving and analysing problems by selecting the appropriate tools and techniques in line with the organisation's guidance when dealing with sales as well as routine tasks. Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques. Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects. Interprets and follows: health and safety legislation to work securely and productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979. Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors. Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation, and can use the current hardware and operating systems available. Database and Campaign Management: prioritises their contacts and keeps an up-to-date database, knowing when and why to contact current consumers or prospects in line with organisational requirements. Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business. Logical and creative thinking skills The ability to interact effectively and professionally with a range of different types of customers.
Ability to think analytically and to solve problems. Ability to work independently and to take responsibility. Ability to work with a range of internal and external people. Ability to communicate effectively in a variety of situations. Ability to operate in a secure manner. Your training planThis is a Level 3 Technical Sales Apprenticeship.Training will be online/on-site and is based bi-monthly.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:CodeShield UK are a small technology company built on a simple belief: every business deserves access to trusted, expert-led cyber security. The company are focused on growth, successful apprentices will have the opportunity to progress into an account management role and will be able to earn commission from day one.Working Hours :Monday - Friday, 09:00 - 17:30 with one hour for lunch)
Hybrid: You are required to attend the office [4/5] days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As a Business Administration Apprentice you’ll provide vital support across various departments, ensuring smooth and efficient business operations. This role involves a range of administrative tasks including managing communications, support internal meetings, handle data entry while maintaining records in accordance with procedures.
The role will offer the opportunity to gain hands-on experience in office administration, developing organisational and time management skills, and learn to use business software and tools.
Supported by experienced professionals, the business administration apprentice will contribute to improving office procedures and customer service, ultimately supporting the overall productivity and success of the company.
Key Responsibility and Tasks:
Ensure that the reception area is always covered, well presented and visitors greeted in a friendly, efficient and professional manner
Prepare and clear down meeting rooms and refreshments for meetings as required – coordinating with catering providers and the team as required to ensure everything is managed efficiently
Undertake purchasing as required to ensure stock is delivered on time, cost effectively and efficiently
Support and follow purchase requests, purchase orders and supplier procedures where necessary
Support the goods-in process, managing the administration of deliveries efficiently as well as send post, goods and parcels as required following the appropriate procedure
Assist the Paragraf team with any enquiries that come up throughout the day
Participate in facilities/office operations as needed
Support HR initiatives and activities
Provide ad hoc admin support across the business as required
What we’re looking for:
Education and Qualifications:
A minimum 6 GCSE’s grade 4 or above including Maths, English Language and ICT
Experience:
Prior experience in a commercial business
Skills and Knowledge:
Knowledge of MS Office: Excel, Word, Outlook & PowerPoint
Organised and thorough approach to tasks
Good communication skills, both verbal and written
Enthusiastic, polite and friendly approach
Discretion and confidentiality
Committed and proactive approach to tasks
Communication:
Good communication skills
Ability to communicate at all levels with both internal and external contacts
Ability to present information clearly and appropriately for the audience
Additional Factors:
Respect and adherence to confidentiality and critical matters
Responsible for ensuring a safe and healthy work environment by complying with company policies and processes and all relevant regulations, including the use of PPE, as appropriate to the level and scope of the role. This includes participation in health and safety training and reporting of any potential hazards or breaches of safety protocols in the appropriate manner
UK Driving licence
Training:
You will spend 1 day out of every 3 weeks at Peterborough college, where 'off the job training' will take place.
You will continue the off the job training at Paragraf, where you'll be provided with mentoring, shadowing and training opportunities amidst your role responsibilities.
After successfully completing the apprenticeship you will earn a Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:Due to the size of the company, there can sometimes be opportunities to progress in different areas of the company, during the apprenticeship and working with other departments there might be an interest area that the apprentice might want to explore post study. We will try and facilitate progression as much as possible when opportunities become available.
Our previous apprentice moved from a Business Admin role into supporting our procurement team and undertaking another (higher) apprenticeship.Employer Description:
Paragraf’s patented contamination-free deposition technology delivers game-changing opportunities for the commercialisation of graphene by allowing the manufacture high-purity graphene layers at scale.
Building on our proprietary graphene process, we are the first company in the world to mass produce graphene-based electronic devices using standard semiconductor processes enabling high-performance, cost-effective manufacturing. The company not only specialises in the production of high-purity graphene but also its seamless integration into ready to use electronic products that can be quickly adopted by our customers and partners to support the advancement of their own technologies.
At Paragraf we are committed to materially transforming electronics through the development of high-purity graphene and other two-dimensional materials products that will facilitate massive improvements in the performance and significant reduction in the energy requirements and carbon footprints of technologies across all aspects of life.
Paragraf is a global company with separate R&D and manufacturing sites near Cambridge in the UK, an applications development lab in San Diego, USA, a subsidiary office serving the APAC region in Shanghai, China and a subsidiary in Abu Dhabi, UAE.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
