Pharmacy Assistant Apprenticeship - Clitheroe:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [South Shields]Gain experience in retailLearn about over the counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over the counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon to Thurs 9am till 6pm Fri 9am till 5pm Sat 9am till 12pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
You will need to be a team player who will be an asset to our small, caring, family-oriented setting. All staff receive support, are valued for their hard work, and are shown appreciation.
Work with children
Help other members of staff
Training:The apprenticeship will take place at the workplace and will be delivered on a hybrid approach, which includes face-to-face visits and monthly meetings with the skills coach.Training Outcome:The successful candidate will have the opportunity to progress onto a level 3 qualification.Employer Description:The employer are based in Soham and are a new busy childcare setting, they are looking to expand and have some exciting plans for development.Working Hours :The hours that will be required are 8 to 4.30 Monday to Thursday.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Non judgemental,Patience....Read more...
Handle incoming queries via phone and email
Provide clear and accurate information to customers
Supporting with day-to- day administration tasks
Training:
This role will be based at: Ground Floor, Tintagel House, London Road, Kelvedon, Colchester, CO5 9BP
Training Outcome:
Completion of this apprenticeship will provide career development opportunities which may include working within sales or procurement
Employer Description:Founded in 2000 by owner and CEO Antony Iameo, Ukay energy has spent the last 20+ years building a solid reputation based on delivering quality fuel products with reliability, efficiency and trust. With our depots and fleet of vehicles based in the South East of the UK, along with nationwide partners, Ukay energy can cater for any customer, anywhere in the UK, from domestic home heating oil to large commercial businesses.Working Hours :Monday - Friday, 9.00am - 5.00pm (1hr for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Attendance at sites to investigate and support the resolution of technical issues
Supporting the Telecoms activities building and deploying mobile devices
Working with project management activities of IT projects
Supporting the technical licensing requirements
Assisting the IT Security team improving the SWR IT security position, including compliance monitoring, investigation of issues, reporting and developing IT Security policy and process
Helping the IT Infrastructure team to build and maintain servers both on premise and cloud
Training Outcome:
Multiple opportunities for career progression within SWR on successful completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative,Flexibility....Read more...
Provide fingertip maintenance of the TVM, including emptying and ticket jams
Report fair evaders in the revenue app
Ensure a high level of customer service at all times
Provide customers with accurate information in a timely manner
Training Outcome:Upon successful completion of your apprenticeship, this may lead to a full-time permanent position within the group, where available.Employer Description:Established in 2005, STM Group (UK) Ltd has quickly become recognised as one of the UK’s leading support service companies, delivering high-quality security, cleaning, and customer-focused, services, underpinned and supported by leading edge technology.Working Hours :You will be working a variety of shifts across the MTR route over a period of seven days –
Sunday to Saturday
• You will be required to open or close the stations as required by the business, on the
basis of 4 hours opening / 4 hours closingSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
Work alongside current techs to repair vehicles
Report how to compete tasks
Ensure clean and tidy work areas
Follow h&s procedures
They will work with stores manager with the process of booking parts
Work closely with workshop manager.
General duties directed by the workshop manager.
Training:
Motor Vehicle Service and Maintenance Technician - Light VehicleLevel 3 (A level) Apprenticeship Standard
Training Outcome:
Permanent role only if available at the time as a motor vehicle technician
Employer Description:Specialists in, crash repair, auto spray, welding, service and auto repair. MOT
Diagnostic tuning, and other vehicle maintenanceWorking Hours :Monday to Saturday - times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configurationTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.Working Hours :Location: Holmes Chapel, 9.00 – 5.30 pm Monday - Friday (Work from home on Wednesdays).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Enthusiasm for technology, AI,interest in SaaS applications....Read more...
Provide administrative support, to the operations team
Assist in the development and execution of marketing campaigns across various platforms
Create presentations using PowerPoint for stakeholders
Manage and maintain the company’s social media presence, including content creation, scheduling, and engagement
Collaborate with the marketing team to brainstorm new and innovative ideas
Monitor and report on the performance of digital marketing efforts
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for progression within the company
Employer Description:We are seeking a proactive and detail-oriented Junior Marketing and Business Administration Assistant to join our dynamic team. This role is ideal for someone with a creative flair and a keen eye for detail, who is also organized and eager to grow in a fast-paced environment.Working Hours :Days to be confirmed between 9.00am - 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Creative....Read more...
Work with Senior Stylist, helping and learning
Welcoming Clients
Checking clients into the system
Washing Hair
Preparing clients for stylist
General day to day tidying and cleanliness
Making Tea & Coffee for clientele
Once confident, having own clients with guidance from Senior Stylist/Owner
Training:
Hairdressing Professional Level 2 Apprenticeship Standard
Training is mainly on location in salon with Monday training at NESCOT College
Training Outcome:
Junior Stylist
Employer Description:Stone Hair was founded from a passion for hairdressing and has developed into a conceptual lifestyle brand, which values its relationship with customers and staff and strives to further its understanding of hairdressing. We believe in the craft of hairdressing and like to put our own angle on it!Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Customer care skills,Number skills,Team working,Creative,Initiative,Patience....Read more...
Pharmacy Assistant Apprenticeship - [liverpool]Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :40hrs to be confirmed on interviewSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
You will gain experience in preparing statutory accounts, tax returns, VAT returns and more.
You will report into senior members of staff who will be responsible for assigning your workload and will guide you in managing deadlines.Training:You will spend 1 day a week in college and 4 days a week in the office.Training Outcome:After completing the apprenticeship we would develop your skills towards becoming a client manager.Employer Description:TaxAssist Accountants is a national network of accountants who are experts in helping small businesses and self-employed individuals with their accounting, tax returns, payroll, bookkeeping, tax savings, and tax advice. Our Banbury office is located on Cope Road in Banbury and is part of the franchise that includes the Bicester branch located in Bicester’s Market Square.Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Patience,Microsoft Excel....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45.Skills: Communication skills,IT skills,Attention to detail....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday & Thursday (08:30 - 17:00), Wednesday (09:00 - 19:00) and Tuesday & Friday (08:30 - 17:30).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgery and the general feeling of wellbeing throughout the whole practice.
Customer Service:
Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently, and all emails responded to.
Accurately update and protect patient information, including on the patient electronic database.
Book the next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept as full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'.
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day).
Ensure that the toilets are checked daily and are clean and tidy, and they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk.
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Wednesday, Thursday, Friday (between 08:45-17:30).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday & Tuesday
(08:45- 18:00)
Wednesday
(07:45- 18:00)
Thursday
(07:45- 19:00)
Friday
(07:45- 17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk.
Attend and participate in practice meetings
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Tuesday, Wednesday, Thursday, Friday, 08:00-17:00Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail....Read more...
As a Mechanical Engineering Apprentice at Cavendish Nuclear, you’ll join a collaborative and experienced team working across all phases of the engineering lifecycle. Whether you’re supporting new build or decommissioning projects, you’ll play a vital role in the UK’s civil nuclear sector helping to deliver national energy resilience, meet net zero commitments, and safely clean up the nuclear legacy.
You’ll work on a variety of nuclear projects, from developing new technologies and maintaining essential systems to extending the life of vital infrastructure. Your day-to-day activities will include hands-on experience with Computer Aided Design (CAD), 3D modelling, mechanical calculations, and producing engineering documentation to national and international standards. You’ll support operational teams, resolve technical issues, and inform decisions that impact real-world outcomes.
As part of your role, you’ll define design requirements, develop 3D CAD models, produce detailed engineering drawings, and carry out scoping calculations. You’ll also prepare equipment specifications, technical reports, and help manage plant and equipment obsolescence to ensure systems remain safe and reliable. Supporting assembly, testing, and operational teams, you’ll offer technical guidance, resolve engineering queries, and manage nonconformance issues, while gaining exposure to advanced engineering tools such as Finite Element Analysis (FEA) software.
Based at one of our key sites in Humberside, you’ll support major projects at locations like Sellafield. You’ll begin by shadowing experienced engineers, building a strong foundation in design, modelling, calculations, and documentation. As you develop, you’ll take on more complex tasks and gain valuable experience across the full design lifecycle. Every drawing, design, or calculation you contribute to plays a part in protecting people, the environment, and the nation’s energy future.
Throughout your apprenticeship, you’ll be surrounded by supportive mentors and experienced engineers who are invested in your growth. You’ll be part of a wider emerging talent community, sharing experiences and learning alongside other apprentices across the business. You’ll be trusted to take ownership of your development and supported every step of the way as you turn theory into real-world impact.
Training:
You’ll study with the University of Nottingham through the Electro-mechanical Engineer Degree Apprenticeship – a five-year programme that combines university teaching with practical experience in the workplace. Each year, you’ll attend university for four separate one-week blocks, plus additional time on campus for exams. These sessions are designed to strengthen your technical knowledge and build your engineering skills.
For the rest of the year, you’ll continue learning while working. You’ll watch recorded lectures, complete assignments, and carry out projects that relate directly to your job. This flexible approach means you can study at times that suit your schedule, while applying what you learn in real-world situations.
At the end of the programme, you’ll graduate with a BEng (Hons) in Electro-mechanical Engineering. You’ll then move on to a final review and assessment, completing your apprenticeship and stepping into your career as a qualified electro-mechanical engineer.
Training Outcome:
By the end of the programme, you will have earned your degree and gained the skills, experience and knowledge to thrive as a Mechanical Engineer at Cavendish Nuclear – with a competitive salary above £43,000.
You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated Engineer, a recognised benchmark of engineering competence.
As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond.
Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets.
We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management.
We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Team working....Read more...
Dracup Lodge Nursery believes in early years education through children interacting with one another and working both individually and together to grow and learn both about themselves and the environment we live in. Children learn best when they are having fun doing something in which they are interested in. As a practitioner you will assist in aiding the children on the journey of discovery through there early years development, some of your daily roles may include:
To assist nursery team in providing a friendly, caring and relaxing environment in order to encourage and develop children in our care
To ensure all daily routines are adhered to and records kept up to date
To assist in maintaining a safe, clean and tidy nursery room
To ensure all policies and procedures are adhered to and implemented in the nursery
To possess a full understanding of the nursery policy on serious allergies and individual child dietary requirements
To appropriately console children if they get upset
To communicate with parents and other visitors in a calm, friendly and efficient manner
To contribute to and participate in team meetings/team activities
To provide physical support in nursery rooms and to other nurseries as and when needed
To ensure your key work children development records are updated & maintained
To complete the requirements of a modern apprenticeship, within the defined timescales as set at the onset of your training
To have a good working knowledge of the EYFS and plan/observe children in line with it
To attend any training courses/briefing meetings as deemed necessary
To carry out any ad hoc projects or duties as requested by your line manager
To take reasonable care of yourself and others and to comply with company health and safety rules
If you're interested in starting your early years career off, then please apply today!Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:Progression to Nursery Practitioner, Room Leader, Deputy Manager, Nursery Manager, and area roles across the group.Being part of a group allows cross exchange of staff to enhance and further staff development and progression.Employer Description:1st Safari Day Nurseries Ltd aim for nurturing and homely environments where early years learning is fun and rewarding for both children and their parents.Working Hours :Shift times to be confirmed.Skills: Attention to detail,Communication Skills,Creative....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and service to meet customer needs
Administrative duties
Marketing instore and on social media
Assisting with customer events
Team meetings and on and off-the-job-training
We offer travel consultant training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work. We’re very sociable and there are always lots of team nights-out and company parties.
Plus, there are opportunities to travel abroad on educational trips.
All elements involved in being a travel consultant will be covered.
The successful apprentice will gradually take on more tasks and responsibilities as they progress and develop in their role.Training:Level 3 Travel Consultant Apprenticeship Standard:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises
On-the-job training delivered by the employer
Quarterly formal progress review meetings with the providers' coach/tutor and employerThe Apprenticeship Structure:
The Learning Journey – this incorporates the skills, knowledge and behaviours that are essential to the role, employer, and industry
It covers the coaching and mentoring elements of the programme, delivery of the functional skills if required and, where necessary, any additional support to the apprentice
Specific technical knowledge and skills training is provided by the employer
During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge, and behaviours to be able to complete their end-point assessment
Training Outcome:
To become a valued member of the Hays Travel team
Employer Description:Johnathan Cresswell Travel LTD have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00, with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Motivated,Enthusiastic,Willing to learn,Friendly....Read more...
Assist with preparing invoices, credit notes, and statements
Help maintain the sales and purchase ledger
Support communication with clients regarding payments
Respond to internal and external queries under supervision
Update financial systems and records
Learn and contribute to bookkeeping and reporting tasks
Support improvements in financial processes
Use the practice management system (IRIS) to help organise workflow
Use Xero on a daily basis to keep accounts information up to date at all times
Work as part of the team to provide general accounts support to the office to ensure the office runs in an orderly and business-like way
Training:AAT qualification at Level 3 at First Intuition.
The successful candidate will undertake a full review of their existing skills versus what is required in their new role. First Intuition will then advise on the best apprenticeship programme for them. This will be a structured AAT Apprenticeship programme at Level 3.
A blend of classroom and online training will support the candidate to achieve a well-recognised accountancy qualification which will both help with their new role and potentially lead on to further study.Training Outcome:
Opportunity to develop to ACCA
Shadowing and experience in other areas of the business: Accounts preparation, Payroll, Self Assessments etc, subject to business needs
Employer Description:The role is within the internal team and therefore will target those wanting to start their careers in ‘industry’ rather than ‘practice’ despite Lishmans being a practice. However, they are open to offering experience in different areas as required.
The successful candidate will work looking after the finances of the business, rather than clients.
Our vision is to become recognised for our outstanding accountancy services. Using our expertise, commercial experience and our specific knowledge of our clients and their businesses to help them flourish and grow.
Our mission is to advise, guide and support our clients to ensure they become as successful as all their hard work should make them.
The Lishmans Way
It’s important to all of us at Lishmans that our clients feel much more than a bunch of numbers. We build strong relationships with every company we work with which enables us to provide the best and most efficient accounting support and tax strategies on the market.
As an organisation we aim to ensure that the client’s tax position is efficient as possible to the client’s requirement. We don’t employ any artificial schemes that are contrary to a responsible individual living and working within the United Kingdom, and it’s our belief that each tax payer should pay the right and legal amount of tax and not a penny more.
Our Team
We have a professional and dedicated team who are trained to a very high level in accounting to ensure they reach their potential and have the financial knowledge to offer our clients a first rate accounts service. Find out more about them here.
Our team reflect our values – Effectiveness, Empathy, Engagement and Expertise.Working Hours :Monday - Friday, full-time, 37.5 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The People Services Coordinator Apprenticeship provides support across the People function to ensure the smooth delivery of all processes and programmes covering the full employee lifecycle. This includes but is not limited to, HR annual cycles, learning and development, HR operations, data integrity, HR System updates, and the provision of HR contracts and correspondence.
This role will rotate across our centers of excellence; Talent, Culture & Development, People Operations, and HRIS, giving broad exposure across multiple HR disciplines. You will have regular 1-2-1's and team meetings, as well as ad hock project calls to stay in touch with your team/department.
Talent, Culture and Development:
Support with the coordination of talent, culture and development initiatives including the management of registration and tracking of learning and development courses, our events calendar, scheduling third party and in house facilitators, and ensuring the smooth running of any activities within the Centre of Excellence (CoE). - Produce guides and training documents for our employees and managers.
HRIS System:
Assist with testing of new HR processes using our HR System. Pull data reports from our HR system as required to monitor engagement, and performance against SLAs.
HR Operations:
Provide standardised, consistent, accurate support with global and local policies and processes and in line with People Operations. Assisting with our HR ticketing system, Service Now, and ensuring queries are answered within agreed SLAs. - Provision of data, information and reporting and an understanding of the importance of data integrity and data record keeping. Other related duties as assigned or required as part of the wider People team strategy.
Training:Full HR Support Level 3 apprenticeship Standard.
CIPD Level 3 Foundation Certificate in People Practice (optional).
Skills for Success - This module is designed by West Suffolk College to ensure you have all the - personal skills and behaviours to succeed in the workplace.Training Outcome:At the end of your studies, you will have to opportunity to apply for any suitable vacancies within the organisation.Employer Description:Join us and make a difference when it matters most
At Mundipharma, we are proud of the work we do. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.
We are an international pharmaceutical and consumer healthcare company. We are headquartered in Cambridge UK, with a presence
across Africa, Asia Pacific, Canada, Europe, Latin America and the Middle East.
Mundipharma is dedicated to bringing innovative treatments to patients in the areas of Pain & Supportive Care, Infectious Disease
and Consumer Healthcare as well as other severe and debilitating diseases.
We live by our guiding principles: integrity, patient-centricity, globalfirst mindset, pace and agility, and high performance. As part of our
commitment to continuous improvement, we encourage everyone to bring passion, energy, and dedication to their work.
We care about our work as a company where everyone is valued and believe that everyone should have the opportunity to develop.Working Hours :Monday to Friday, 08.30 to 16.30.Skills: IT skills,Attention to detail,Communication skills,Team working,Initiative,Organisation skills,Administrative skills....Read more...
Apprentice fit within the organisation: This apprenticeship role is central to our office operations, supporting the commercial and technical teams to deliver projects efficiently. You’ll be a key point of contact for customers and contractors, helping to maintain the high standards of service Nimbus is known for.
Department/Team: Administration & Finance:
Key Responsibilities Include:
Answer incoming calls and assist customer and contractor queries professionally
Process customer orders accurately and raise invoices using business systems (Xero and ERP)
Co-ordinate with our suppliers and logistics to ensure deliveries are tracked and on timeyeh
Support finance admin, including logging payments and filing supplier invoices
Book in site visits and maintain accurate schedules
Maintain organised digital and physical records, ensuring compliance
Communicate effectively with customers, suppliers and installers
Prepare and send customer documentation, contracts and forms
Review and format company specifications and reports in Word and bespoke systems to ensure accuracy and presentation
Provide day-to-day support to the Directors and wider office team
Training:Business Administrator Level 3.Training Outcome:This apprenticeship offers the chance to grow with a young, ambitious business. On completion, you could progress into a Senior Administrator role, with further opportunities to specialise in:
Finance & Accounts Support - developing your invoicing, order processing and ERP system skills
Specification & Project Coordination - supporting our survey and technical teams by managing and formatting key documents
Customer & Commercial Services - building stronger client-facing and organisational skills as we expand
Digital & IT Systems - contributing to the development of CRM, ERP and AI-driven business processes
As Nimbus continues to grow, there will be scope to shape your career path within the company.Employer Description:Nimbus Roof Technologies was founded in 2024 to bring a new standard of technical excellence to the UK flat roofing industry. From our base in Saffron Walden, we design and supply high-performance waterproofing systems for schools, hospitals, commercial buildings and other critical sectors.
We work closely with architects, surveyors and contractors to deliver reliable, long-lasting solutions, backed by rigorous design and quality control. Alongside this, sustainability is a key part of our vision, offering options such as green roofs and solar PV, and continually seeking smarter, more efficient ways to build.
We’re also developing innovative digital tools, including AI-driven systems, to improve specifications, reporting and customer service. Working in a small, supportive office team, you’ll be part of a fast-growing business where your contribution makes a visible impact.Working Hours :Monday - Friday,
Typical hours: 9 am - 5.30 pm Monday to Thursday
9 am - 4 pm Friday
30-minute lunch breaks.
Hours may be adjusted slightly for the right candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Non judgemental,Patience,Dependable and Trustworthy,Positive Attitude,Willing to Pitch in,Professional and Polite,initiative,Flexible and Adaptable,Good Time Management....Read more...
Whilst in the development role the apprentice will work towards the following:
To operate at all times within the local Standard Operating Procedures relevant to the area of work.
To provide administrative support to the Urology Secretarial team for example
- Posting up letters and ensuring posted in a timely manner
- Scanning patient information on to the Electronic Patient Record
- Processing incoming external mail
- Booking appointments & interpreters as required
- Distribution of paperwork to other teams
To provide support with the shredding of confidential paper waste as directed by a senior member of the team.
To provide support to the Urology Secretarial team, by typing template letters, and distributing letters from Dragon Medical
To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.
To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.
To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.
To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard.
To input, retrieve and update information and records using the departmental and Trust computer systems, as required.
To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by always wearing the Trust identity badge whilst at work.
To undertake statutory and mandatory training as required in accordance with Trust’s policies and procedures.
To maintain at all times the rules relating to patient confidentiality.
Assisting in maintenance of a clean, tidy, organised and appropriately stocked environment.
Become familiar with and complying with all health and safety regulations, Trust policies and procedures and incident reporting.
Any other duty, requested by senior managers, as deemed appropriate and relevant to the role.
Any other adhoc duties as and when required in line with service needs and commensurate within this training position.
Training:Training to take place on site at New Cross Hospital.Training Outcome:Upon completion of the Apprenticeship, there may be progression onto next level of Apprenticeship or opportunity to apply for a substantive position.Employer Description:The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Customer care skills,Team working,Initiative....Read more...
