Maternity Cover Care Practitioner – Braintree, Essex Location: Riverdale Care Home, Duggers Lane, Braintree, Essex, CM7 1BAHourly rate: £12.50 to £14.00 per hour, plus night and weekend enhancements Shifts: Day shifts available across Monday to Sunday Job type: Maternity cover for a minimum of 6 monthsCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a compassionate and caring Care Practitioner to join our family at Riverdale Care Home. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.About the role:
Ensure the highest possible levels of care are maintained by supporting residents with all aspects of daily living, including safe administration of drugsAllocate duties and lead the care team, whilst supporting the Registered Nurses on shift Complete required documentation on a daily basisSupport training and supervision of new staff membersComplete, observe and review care planning needs for residents and complete written daily recordsReport on the well-being of residents and liaise with GP's and Support Managers
About you:
The right to live and work in the UK Previous experience in a care home, hospital or similar healthcare setting, is essential to be consideredQCF/NVQ Level 3 or equivalent (or higher) qualification relating to Healthcare Medication trainedDriven to improve standards and progress in your capabilities
Why work at Westgate?
Competitive pay rates with enhanced pay on nights, weekends and bank holidaysImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme – earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHCA....Read more...
A fantastic new job opportunity has arisen for a dedicated PBS Lead to work in a brand new learning disabilities care home opening soon based in the Beccles, Suffolk area. You will be working for one of UK’s leading healthcare providers
This is a brand new service opening soon which specializes in supporting individuals with complex needs and challenging behaviors, including those who have been previously detained under the Mental Health Act or discharged from the hospital on a Community Treatment Order
As the PBS Lead your key responsibilities include:
Lead and embed a Positive Behaviour Support (PBS) culture across the home, ensuring alignment with PBS principles: enhancing quality of life, skill development, and minimising restrictive practices
Oversee implementation and monitoring of PBS strategies in daily care delivery
Collaborate closely with the PBS Practitioner to review behavioural data, align strategies, and attend regular progress meetings
Conduct monthly PBS plan reviews, provide feedback, and ensure updates are signed off on Nourish
Attend and engage in relevant PBS and professional training sessions
Support with personal care, medication administration, mobility assistance, and daily living activities as required
Maintain accurate care records, carry out regular welfare checks, and uphold safeguarding standards
Facilitate community integration and participation in meaningful social activities
Communicate professionally with people we support, families, staff, and external professionals
Promote safe working practices in line with Kingsley Healthcare’s policies and ensure confidentiality at all times
The following skills and experience would be preferred and beneficial for the role:
Have experience of caring for people e.g. raising a family, caring for relatives with care needs
Ability to show empathy, understanding and experience of the needs of the people we support
Well-developed time management skills with the ability to work under pressure
Ability to make balanced, clear and timely decisions
Takes a pro–active approach to consulting and involving in decision making process as appropriate
Knowledge of food hygiene preparation or a willingness to learn
Undertake mandatory training
Undertake training in specialist subjects
The successful PBS Lead will receive an excellent salary of £14.50 per hour and the annual salary is £27,144 per annum. This exciting position is a permanent full time role for 36 hours a week on a mix of shifts. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Refer a friend and receive a thank you gift of up to £500*
Full DBS disclosure paid for
Reference ID: 7215
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new job opportunity has arisen for a dedicated PBS Lead to work in a brand new learning disabilities care home opening soon based in the Beccles, Suffolk area. You will be working for one of UK’s leading healthcare providers
This is a brand new service opening soon which specializes in supporting individuals with complex needs and challenging behaviors, including those who have been previously detained under the Mental Health Act or discharged from the hospital on a Community Treatment Order
As the PBS Lead your key responsibilities include:
Lead and embed a Positive Behaviour Support (PBS) culture across the home, ensuring alignment with PBS principles: enhancing quality of life, skill development, and minimising restrictive practices
Oversee implementation and monitoring of PBS strategies in daily care delivery
Collaborate closely with the PBS Practitioner to review behavioural data, align strategies, and attend regular progress meetings
Conduct monthly PBS plan reviews, provide feedback, and ensure updates are signed off on Nourish
Attend and engage in relevant PBS and professional training sessions
Support with personal care, medication administration, mobility assistance, and daily living activities as required
Maintain accurate care records, carry out regular welfare checks, and uphold safeguarding standards
Facilitate community integration and participation in meaningful social activities
Communicate professionally with people we support, families, staff, and external professionals
Promote safe working practices in line with Kingsley Healthcare’s policies and ensure confidentiality at all times
The following skills and experience would be preferred and beneficial for the role:
Have experience of caring for people e.g. raising a family, caring for relatives with care needs
Ability to show empathy, understanding and experience of the needs of the people we support
Well-developed time management skills with the ability to work under pressure
Ability to make balanced, clear and timely decisions
Takes a pro–active approach to consulting and involving in decision making process as appropriate
Knowledge of food hygiene preparation or a willingness to learn
Undertake mandatory training
Undertake training in specialist subjects
The successful PBS Lead will receive an excellent salary of £14.50 per hour and the annual salary is £27,144 per annum. This exciting position is a permanent full time role for 36 hours a week on a mix of shifts. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Refer a friend and receive a thank you gift of up to £500*
Full DBS disclosure paid for
Reference ID: 7215
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
This is an excellent opportunity for someone at the start of their career in IT. The IT Analyst Apprentice will work closely with our support team, assisting customers via telephone, email, and our ticketing system. You will develop hands-on technical skills while supporting a variety of technologies across multiple clients.
Key Responsibilities:
Provide 1st Line Support to customers via phone, email, and ticketing systems
Log, categorise, and manage support tickets to resolution or escalation
Assist with Windows 11 troubleshooting, configuration, and general desktop support
Support Microsoft 365 applications, including account management and basic administration
Build, configure, and deploy laptops and other end-user devices
Perform basic server checks and assist with server support tasks under supervision
Support customers during onsite visits when required
Maintain accurate documentation and follow internal processes
Learn and adopt industry best practices as part of your apprenticeship training
Essential Skills & Attributes:
A genuine interest in technology and desire to build a career in IT
Willingness to learn and take direction from senior engineers
Strong communication skills, both verbal (phone and in person) and written
Good problem-solving abilities and attention to detail
Confident, professional, and customer-focused attitude
Ability to work as part of a team in a hybrid environment
Full UK Driving Licence (required for occasional site visits)
Desirable Skills (Not Essential)
Basic understanding of computer hardware and operating systems
Familiarity with Microsoft 365 and Windows operating systems.
Previous customer service experience
Knowledge of ticketing systems or ITIL concepts
What We Offer:
Full apprenticeship training and support
Hands-on experience with real-world IT systems across multiple businesses
Opportunity to be part of a fast-growing MSP with a strong presence in the heart of London
Opportunities to progress within the company after successful completion
Hybrid working model with modern office facilities
Supportive and friendly team environment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:We are a reputable Managed Service Provider (MSP) supporting a wide range of businesses across London and the South-East of England. We deliver high-quality IT support, infrastructure solutions, and cloud services. As we continue to grow, we are seeking an enthusiastic IT Analyst Apprentice to join our service desk team.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
Attendance
Daily monitoring of attendance for all students
Identify children and families who require support with their attendance
Liaise with SLT, Head of Houses and Teachers and other relevant staff regarding students who are of concern
Raise attendance issues with parents; meet with both parents (if applicable) and students in order to support them to improve their attendancePrepare letters for families to address attendance issues as per academy policy
Meet with the appropriate external agencies regularly and refer students who are not meeting their attendance targets
Attend meetings with any appropriate external agencies as a representative of the academy and liaise with relevant staff in order to support students to successfully improving theirattendance
Responsible for:
Participating in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with linemanager
Complying with individual responsibilities, in accordance with the role, for health & safety in the workplace
Ensuring that all duties and services provided are in accordance with the academy’s Equal Opportunities Policy
Using BROMCOM, and any other computer applications which the academy implements
Using Microsoft Office programmes – Excel, Word, Outlook etc. – produce reports and letters, applying punctuation, spelling and grammar, contributing to style and presentation of documents (proof-reading skills are essential)
Answering the telephone and filtering calls and emails, dealing with queries personally, where possible; enlist assistance when necessary and appropriate
Recording messages using the academy’s standard operating procedure and distribute to members of staff accordingly
Resources
Operate relevant equipment and effectively use resources
Provide advice and guidance to staff, pupils and others
Undertake research and obtain information to inform decisions
Assist with the marketing and promotion of the school
Participate in the selection and management of equipment and resources
Ensure the production and distribution of high-quality published materials
Training:
Business Administration Level 3 standard
20% off the job training
Tutor support via online platform
Training Outcome:Permanent role considered on completion of the apprenticeship.
Level 4 Business Professional in schools available. Employer Description:The Queen Elizabeth Academy is an 11-16 mixed academy based in Atherstone with approximately 715 pupils on roll. Following our Ofsted inspection in June 2022, we retained our “Good” rating, a real testament to the hard work and dedication of our staff and students. Ofsted commented the pupils were “respectful of each other’s views and are exceptionally supportive. Pupils behave well. They are proud of their school and the improvements that have been made in recent years. Pupils enjoy school and know that leaders and staff have the highest expectations for themWorking Hours :Monday to Friday (term time only).
37 hours per week total.
Daily hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
You will play a key role in delivering an outstanding colleague and visitor experience, acting as the first point of contact at our Bournemouth centre. Working collaboratively with internal teams and external suppliers, you will support the smooth day-to-day running of the site, facilities, and colleague services, while role-modelling our core values in everything you do.
Key Responsibilities:
Provide a professional and welcoming front-of-house service for learners, colleagues, and visitors
Act as the first point of contact for reception enquiries, directing calls and visitors appropriately
Coordinate maintenance, service contracts, and external suppliers, including cleaning, waste, fire safety, and facilities repairs
Maintain accurate records in line with company policies and procedures
Support new colleagues with onboarding, including welcome packs, ID badges, and equipment
Produce and issue ID badges for colleagues and learners
Book travel, accommodation, meeting rooms, and refreshments as required
Support the wider Business Services and People teams with general administrative tasks
Arrange and manage incoming and outgoing post and parcel deliveries
Order stationery, uniform, consumables, and office equipment in line with DSE requirements
Carry out Health and Safety tasks, including fire alarm testing and maintaining risk assessments
Assist with raising purchase orders and coordinating suppliers
Act as a named key holder, with occasional responsibility for opening and closing the academy
Ensure compliance with GDPR, data protection, safeguarding, and Health & Safety requirements
Proactively promote and safeguard the welfare of children and young people
Maintain your own continuous professional development record
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship. Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Knovia is a values-led organisation focused on delivering impact, growth, and positive change through collaboration and continuous improvement. We are committed to providing a professional, inclusive, and supportive environment where colleagues, learners, and stakeholders are valued.
Our culture encourages creative, solution-focused thinking and a proactive, can‑do approach.
We value integrity, professionalism, and confidence in decision-making, while supporting colleagues to work strategically, think differently, and drive meaningful change.
At Knovia, teamwork and development are central to how we operate. We support continuous professional development and empower people to learn, grow, and contribute to shared success.Working Hours :36.5 hours a week (Monday to Friday).Skills: Administrative Skills,Creative,IT Skills,Organisational Skills,....Read more...
Sample preparation.
Chemical analyses such as titrations, gravimetric analyses, use of ion selective electrodes and spectroscopy in accordance with accredited methods and quality procedures. Training is given internally on each method and technique as the requirement arises.
Preparation of reagents, standards, and glassware.
Data input - booking in samples and general administration of the sample throughput.
Ensure all safety and quality standards are met.
Ad hoc duties as required.
Training:Over 18 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Materials Technician apprenticeship.
You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Quartz Scientific who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.Training Outcome:When you join Quartz Scientific, the possibilities for your success are limitless. As a successful applicant, you have the potential to secure a full-time position within the company at the conclusion of your apprenticeship.
Through practical, on-the-job training, you will develop new skills and gain the competence and responsibility required for materials testing and analysis. This apprenticeship serves as a stepping stone towards a rewarding career in materials science, with the added opportunity for the apprentice to become a registered Science Technician (RSci Tech).
This programme opens up a variety of career pathways across industries including construction materials, civil engineering, geotechnical investigation, environmental consultancy, and infrastructure development, ensuring your materials science skills are in demand across multiple sectors.
This apprenticeship can also help pave the way for further educational and professional advancement. You may choose to pursue higher-level qualifications through one of our Degree Apprenticeships such as a Bachelor of Science (BSc) in Applied Materials Science. Employer Description:Quartz Scientific has over 30 years’ experience as an independent UKAS accredited laboratory providing chemical analysis and consultancy to the construction industry. Services provided include tests for aggregates, paint, gypsum plasters and water for concrete.
We are a hard-working team, whose laboratory provides its services to construction projects of all scales, in both the public and private sectors, within the Greater London area and beyond.
Technological advances in the industry and the requirement during restoration of historical buildings to use identical materials continue to make demands on the analysis of samples and the interpretation of results. Established in 1991 and UKAS accredited in 1995, Quartz Scientific has the depth of knowledge and experience to keep pace with these changes and they continue to occur. Working Hours :Typical workings hours are 40 hours per week (9:00am - 5:30pm, Monday to Friday, half an hour for lunch). If the workload dictates, working hours can be requested anytime between 7:00am and 9:00pm. Weekend overtime, as necessary.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The post holder will:
Undertake postal services for the practice - this will involve franking outgoing post. Opening incoming posts daily and date-stamping each document.
Define, scan and attach all incoming correspondence to relevant folders, working towards attaching to the patient record utilising DOCMAN functionality.
Process incoming postal documents for GP’s daily.
Complete administration via Emis, including finding matching patients whose details have not matched with the system.
Support the processing of all weight management and diabetic eye screening results.
Maintain the summarising Excel spreadsheet.
Support the processing of GP2GP functionality on Emis.
Request patient notes for the deduction process.
Support the processing of summarising medical records.
Support the processing of reviewing and coding cervical smear results.
Be part of the team responsible for providing adhoc services across both the Clinical Support Officers and the wider practice.
Maintain confidentiality and be aware of the General Data Protection Regulations and security of patient data.
Effectively support the nominated area of work as directed by the Team Leader.
Quality & Compliance
Identify and bring to the attention of the Team Leader any issues of quality and risk.
Ensure high standards of own performance and take accountability for own actions,
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
Work effectively with individuals in other agencies to meet organisational needs.
Effectively manage own time, workload and resources.
Help to ensure compliance with NHS, CQC and other industry-related regulations and standards.
Contribution to the Implementation of Services
Leave the workstation area tidy and ready for incoming colleagues, and provide information on any unresolved queries.
Apply practice policies, standards and guidance and other legislation relative to the role and establish good standards of practice.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Training:This role will require weekly attendance at college to undertake the professional qualification element of the apprenticeship. Paid time will be given to attend college, but in weeks where college is not open, attendance at Lion Health will be required and usual role activities performed.Training Outcome:There is the potential for a permanent position on completion of this apprenticeship.Employer Description:Lion Health is a GP practice situated in Stourbridge, West Midlands, UK. Specialisations of the practice include Family planning, Treatment of disease, disorder or injury, Simple surgical procedures, Diagnostic and screening procedures, Services for everyone.Working Hours :37 hours per week, between 8am and 6pm Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Patience....Read more...
Provide an excellent customer experience, acting as the first point of contact for enquiries from staff, students, parents, employers and external partners regarding SEND
Working with colleagues, ensure all enquiries are dealt with appropriately and in a timely and accurate manner
Work closely with the inclusive practice managers in supporting with exam access arrangements, AEB finding and SEND admin processing
Provide support for staff on the use of systems such as ProAchieve, ProMonitor and interpretation of reports and information
Work closely with the Director of Learning Support to audit and ensure the accuracy of data and reporting
Liaise with the Associate Principal and managers to determine work priorities and ensuring College deadlines are met
Co-ordinate information requirements and deadlines issued to curriculum teams, ensuring the information is completed and returned as required, in a timely manner and in accordance with College policy
Receive incoming communication to the team via email or telephone and ensure all communications are handled efficiently and effectively
Establish, maintain and develop effective administrative systems and procedures to ensure consistency and compliance to standards and quality
Provide printing/photocopying services as and when required and liaise with internal customers regarding their requirements as necessary
Maintain effective and secure electronic and manual filing and retrieval systems in accordance with General Data Protection Regulation (GDPR) requirements, which enable accurate and up to date information to be accessed quickly and easily
Training:Level 3 Business Administration Training to be completed at Northumberland Campus.Training Outcome:There will be the possibility of a permanent role upon successful completion of the apprenticeship.Employer Description:At Education Partnership North East, we are passionate about transforming lives through education. As a leading education provider in the North East of England, comprising of Sunderland College, Northumberland College and Hartlepool Sixth Form College we are committed to providing outstanding teaching and learning experiences that help our students to achieve their full potential; and we are ambitious. We are currently the top performing General Further Education college in the North East for 16-19 student achievement and ranked 2nd nationally.
We have a strong college community and encourage our staff and students to be their authentic selves, be respectful of others and to be innovative in how they deliver an excellent student experience by creating an exciting future for everyone working and studying across the group.
As an employer, we are dedicated to creating a supportive and inclusive workplace culture where our staff can thrive. We believe that our employees are our greatest asset, and we are committed to investing in their development and wellbeing.
We believe in equal opportunities and welcome applications from all sections of the community. We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.
Working Hours :Monday - Friday (8.30am - 4.30pm)Skills: Administrative skills,Analytical skills ,Attention to detail,Communication skills,Creative,Customer care skills,Initiative ,IT skills,Logical,Non-judgmental ,Numeracy skills,Patience ,Presentation Skills,Team Working skills ....Read more...
As an Accountancy Apprentice, you will work closely with experienced accountants and gain hands-on experience across a wide range of accounting and finance tasks.
Your duties will include:
Assisting with day-to-day bookkeeping for clients using accounting software such as Xero and Sage
Recording and reconciling bank transactions, expenses, and receipts
Supporting the preparation of management accounts and financial reports
Assisting with VAT return preparation and submissions (training provided)
Helping maintain accurate accounting records and client files
Processing invoices, payments, and supplier reconciliations
Supporting payroll preparation and basic payroll administration
Communicating with clients to request information and resolve queries
Learning and following internal processes and compliance procedures
Supporting senior team members with ad-hoc finance and admin tasks
Training:
Assistant Accountant Apprenticeship Level 3 - AAT This Level 3 programme builds on the foundations for entry level talent to support growth within an Accountancy and Finance function
Employees on this apprenticeship will ensure an Accountancy and Finance practice performs in the most effective way
It includes the AAT Level 3 Diploma in Accounting and provides the opportunity for them to support the business with essential skills and behaviours to drive results
You will learn how to prepare financial statements for Sole Traders and Partnerships, the importance of management accounting information, and how to prepare VAT returns
You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4
To pass this level you will need to study the following four units:
Financial Accounting
Preparing Financial Statements (FAPS)
Management Accounting Techniques (MATS)
Tax Processes for Business
Training Outcome:This role offers strong long-term career progression for the right candidate. Upon successful completion of the apprenticeship, there will be the opportunity to move into a permanent role within the firm.As experience and qualifications develop, progression may include:
Advancement to a Junior / Assistant Accountant position
Continued study towards higher-level qualifications (e.g. AAT Level 3 & 4, with potential progression to ACA or ACCA)
Increased responsibility across bookkeeping, accounts preparation, tax, and advisory work
Long-term career development within a growing accountancy practice
Liberty Financial is a growing firm, and we aim to develop apprentices into fully qualified accountants as the business expands
Employer Description:Liberty Financial is a growing, London-based chartered accountancy practice working with SMEs, startups, freelancers, and property investors across the UK. We pride ourselves on being modern, approachable, and easy to work with — combining professional standards with a genuinely supportive culture.Our team is collaborative, hands-on, and client-focused. Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
May be required to drive company vans to take products to customers/suppliers
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on-site according to the employers' wishes.
Notice of dates is agreed well in advance of a site visit.
Training and assessment are conducted both on and off-the-job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :If under 18 years of age, Monday - Friday, 8.00am - 5.00pm (with 1-hour for lunch).
If over 18 years of agem Monday - Fridaym 7:30am - 5.00pm (with 1-hour for lunch).
Plus 1 in every 3rd Saturday, 8:30am - 3.00pm on a Rota, but will be paid overtime.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
General Administration & Communication:
Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence
Maintaining and updating office filing systems (both physical and digital) with a strong emphasis on accuracy and compliance
Managing office supplies, stock levels, and ordering new equipment as needed
Scheduling and coordinating internal and external meetings, including room booking and minute-taking
Data entry and management using the company's CRM and administrative software
Freight Operations Support (Industry-Specific)
Assisting with the preparation and processing of shipping documentation, such as Bills of Lading (B/L), Air Waybills (AWB), Customs Declarations, and Delivery Orders
Helping to track and trace shipments (sea, air, and road freight) and providing timely updates to the operations team
Verifying and cross-checking documentation to ensure compliance with international trade regulations and company standards
Filing and organising essential documents related to specific shipments and consignments
Liaising internally with the Import and Export teams to ensure smooth handovers of information
Financial & Invoicing Support:
Assisting the accounts department with processing supplier invoices and preparing sales invoices for customers
Inputting costs and charges accurately into the freight management system
Helping to resolve minor invoicing queries under the guidance of a senior administrator
Compliance and Record-Keeping:
Maintaining the strict confidentiality of company and client information
Adhering to all company policies, procedures, and relevant industry regulations
Ensuring all administrative tasks are completed in line with the requirements of the apprenticeship qualification
Training:
Training will take place at Blackburn College, once a week
Training Outcome:
Permanent Role
Employer Description:LGL Worldwide Logistics is a market-leading logistics provider with a global transport network. Our advanced, integrated shipping solutions ensure your cargo is transported to its destination, anywhere in the world.
The LGL network covers 500 locations in over 80 countries making us globally recognised, our team has a track record of satisfying customers from all industries; we consistently adjust and tailor to suit your needs. We pride ourselves in customer service, aspiring for the very best in industry and solidifying our customer relationships.
Our customers benefit from a choice of first-class transportation services which include 24-hour shipment tracking. Whether you need a pallet to deliver next day or have a full container load to be shipped, we have the services to keep you on schedule and within budget.
As specialists in Air, Sea and Road transport, LGL connects all services via various regions across the world, providing a dense network of ever-increasing value-added services.
Our motto is ‘transport made simple,’ centred on making customers’ lives easier. We conduct a thorough supply chain analysis to understand your logistical requirements, ensuring you peace of mind as we provide a one-stop solution for all your freight and distribution needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Act as a point of contact for the HR shared inboxes, monitoring incoming queries daily, resolving routine requests, and triaging more complex issues to the appropriate team member
Serve as a contact for the shared HR phone lines, handling general queries and escalating issues where necessary
Manage day-to-day administration of the Academy learning platform, including assigning and removing training courses in line with role requirements and manager requests
Complete routine bulk data uploads between our People Systems, ensuring all new starters, leavers, and contractual or role changes are accurately reflected across all platforms
Administer access to various people systems, including approving new users and maintaining data integrity
Provide general administrative support to the Talent and L&D functions, contributing to process efficiency and a positive colleague experience
Assisting with writing content and creating engaging posts for our social media accounts, to help attract new talent to the business
Support strategic talent initiatives and projects aligned to business growth, workforce planning, and capability needs
Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will include Day 1 Induction covering Health and Safety, IT and HR Legislation. Soft skills training exploring communication, prioritisation and organisation. Training on all people systems including our HRIS, ATS, and LMS. Training on Microsoft Suite including Excel, Word and Teams. Training in additional creative softwares such as Canva.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Exposure into a HR Role.Employer Description:The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.
We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.Working Hours :Monday to Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for HR....Read more...
Freight Forwarding Customer Services Apprentice is to assist our customers' booking process and is intended to support and expand our growing business.
Learning to apply a range of skills in order to provide an excellent service to customers, including answering and responding to emails, data entry and assisting with general administrative duties:
This role is an ongoing learning role within a busy Freight Forwarding company, with opportunities to progress.
Assisting the general administration of the customer booking process
Data entry of work in NetFreight (Operational System)
Development of Knowledge of Air, Sea and Road Freight markets and procedures
Airline bookings, preparation of export documentation
Liaising with transport
Department to book collections, deliveries, airport transfers etc.
Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values
Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritise and organise your workload are essential
A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanour are also critical
Training:Level 3 International Freight Forwarding Specialist Apprenticeship Standard - Air Freight Pathway:
On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Permanent position within Art and Cultural Services, full-time permanent position within the team.
Employer Description:Meridian Freight Services is an International Freight Forwarding company, founded in 1982, providing transportation and consultancy services. Built on robust and sound business practises, the company has grown and evolved through several worldwide economic business cycles. Despite advances in paperless trading, our industry remains a people-orientated business. Our staff are highly valued resource, greatly appreciated by our clients. Every client knows that there is a dedicated professional looking after their interests.
Our areas of specialism include the high value artwork sector, movement of live animals, repatriation and on-airport supervision at Heathrow Airport with our BAA accredited ID Pass Scheme. Our core values of trust, loyalty and integrity centre around putting our customers at the heart of what we do. We therefore work in a highly collaborative way with the common focus of delivering operational excellence.Working Hours :Monday - Friday, between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Time keeping,Positive attitude,Eager to learn,Professional manner....Read more...
The main purpose of the Customer Service Operator is to deliver effective and efficient customer-facing services, by processing maintenance, undertaking compliance-related tasks and resolving customer requests/queries/complaints.
Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contractors.
Answering high volumes of calls within agreed targets for each contract.
Ensuring excellent levels of customer service and service delivery are maintained and exceeded.
Process calls, e-mail, and web requests via Amey’s chosen software.
Job ownership of all processed requests through to completion. This will include progress chasing and liaison with clients and on-site staff.
Escalating customer requests / queries / complaints as appropriate.
Understanding relevant contract response times and Service Level Agreements in the transacting of customer queries/requests/complaints.
General Customer service activities
General Administration tasks that are required for normal functioning and out of scope projects for Customer Services.
Completion of all shift responsibilities, such as, monitoring of web events, e-mail events, and external web applications systems and running of daily/weekly/monthly reports.
Demonstrate confidence in daily responsibilities and system use for existing and new clients.
Proactively following up to see cases through to completion, and making proactive outbound telephone calls.
Ensuring a high level of attention to detail in all work tasks, i.e., cases, reports, requests.
Adhering to Amey company policy and Customer Services processes.
Record and report any ‘non-compliance’ issues to a Team Leader/Manager as soon as practicable.
To provide regular management information reports as and when required.
Assist in the delivery of targeted Customer Services training to new employees as and when required.
Assistance in the creation and analysis of performance/improvement reports, to be sent to the Customer Services Manager at the end of each month.
Scheduling responsive and planned appointments for field-based operatives across the business.
Training:As part of your apprenticeship, you will be enroled onto a Customer Service Practitioner level 2 apprenticeship which will take approximately 15 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday between 8:00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The successful candidate, who will be reporting to the department line supervisor/manager, will be dealing with import shipments and import customer services, for general accounts and larger key account customers.
The person will work as a part of the import team and arrange shipments from Scandinavia to UK based customers, by use of the existing DSV road-freight and distribution network across Scandinavia, along with internal UK distribution and warehousing departments.
The role will involve communicating with the local DSV depots across the UK and Scandinavia to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customer(s)
Additionally, there will be various other ad hoc administrational tasks such as POD handling and following up on customer enquiries/questions.
Duties will include:
Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions
Receive bookings from UK importers either via our online booking platform or by e-mail
Contact delivery UK places to book in deliveries.
Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System
Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements
Ensure legislative compliance in all areas
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
Perform and correctly implement General Administration, e.g. invoicing, filing, queries, claims, POD handling
Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures
*New applicants who meet the entry requirements of the role will be contacted by the Apprentice Employment Agency team to discuss your application and the apprenticeship in further detail. Please ensure you provide up to date contact details and check your junk in case of redirected emails. Failure to respond to communications will result in your application being withdrawn.Training:
Seetec will deliver this apprenticeship in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company
Employer Description:DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role & responsibilities:
Operate horizontal twin pallet machining centres to machine large fabrications
Make necessary adjustments to the Machining parameters/ off sets etc. as with any repeat production requirements (not programme changes)
Make tool changes where required, using tool setting equipment and selection of correct cutting tips and adjustments
Ability to use gauges and measuring equipment for inspection purposes
Carry out process operations in accordance with Standard Operating Procedures, Quality in process inspection and Pre-delivery Inspection
Complete administration required for updating production control systems for job completion and inventory accuracy
Report all machining defects through our internal Concern Note process, to enable containment, correction and the review of root causes to implement preventative action
Carry out daily, weekly and monthly Operator Planned Maintenance Tasks
Ensure 5S standards are maintained daily and continuously improved in line with monthly audit actions
Be a committed team player with emphasis on flexibility, productivity and be focused continuous improvement
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation, this may include training and mentoring colleagues.Training:You will study on a Level 3 Machining Technician apprenticeship.
On completion of this, you will gain a qualification in Engineering at Level 3 Standard.
During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After this, you will attend the Training Centre for one day a week for knowledge study.Training Outcome:
Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world
These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide
Employer Description:Niftylift is one of the largest mobile elevating work platform* (MEWP) manufacturers in Europe and sells its market-leading products worldwide. We specialise in compact, low-weight articulating booms that offer maximum performance with minimal environmental impact.
We use advanced 3D-modelling software together with rigorous testing to optimise every aspect of our product design and to ensure that every Niftylift work platform delivers outstanding performance without compromising on functionality or reliability.
With years of experience designing machines for the rental industry, we understand the importance of reliability, ease of operation, minimal maintenance, and excellent after-sales support to our customers.
Through investment in staff, manufacturing equipment and technology, we maintain an ongoing commitment to our customers to consistently produce high-quality innovative products that meet or exceed their expectations.
* Also known as cherry pickers.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Shadowing and supporting various team members, including partners of the firm
Administrative processes such as opening and closing files, maintenance of our deeds system and raising invoices
Assisting with compliance processes such as risk assessments, engagement letters and onboarding clients
Ongoing matter management including communicating with clients and other contacts such as agents, lawyers, lenders
Legal research
Pre-completion preparations including preparing completion statements, preparing and sending engrossment documents for signature and submitting pre-completion searches
Post-completion administration including submission of Stamp Duty Land Tax returns, applications to HM Land Registry
Handling legal exchange of contracts and completions of transactions, including arranging transfer of funds
Supporting property due diligence – title issues, ordering searches, raising enquiries
Supporting the provision of tailored legal advice to a diverse range of clients
Supporting the drafting and negotiation of legal documents
Company Benefits:
Office located on a working farm – beautiful working environment
Market leading salaries
Discretionary profit share bonus scheme
Up to 25 days’ holiday (plus bank holidays) with the ability to accrue an extra day per full calendar year of service, up to 30 days (plus bank holidays)
Pension scheme with enhanced contributions
Private health insurance scheme
Daily interaction with supervising partners and support from whole team, including dedicated Head of Early Talent and peers in early talent team (which includes paralegals, legal executives, trainee solicitors and NQ solicitors)
Personalised training and development program
Flexible start/finish time policy – start anytime 8-9.30am and finish at the correlating time 4.30-6pm, subject to working a minimum 7.5 hour day
Opportunity to participate in internal and external networking and charity/fundraising events
Social events at least quarterly including escape room social, board game evening
Monthly team meetings and seasonal team-building activities such as Christmas wreath making
Training:
Paralegal Level 3 apprenticeship standard
Training Outcome:Following successful completion of the Paralegal Apprenticeship, progression to Solicitor Apprenticeship, qualification as a Solicitor and retention as a newly qualified Solicitor, subject to business needs and resources at the relevant time.Employer Description:Feldon Dunsmore Solicitors is a niche commercial property law firm based on a working farm in Warwick. Their close-knit, supportive team of 21 property specialists deal with a wide range of commercial property transactions including development projects, secured lending and commercial leasing. They pride themselves in offering a diverse range of clients with practical, solution-focused legal advice of a quality provided at partner level within larger city firms. The company's core values are: Passion, Integrity, Above & Beyond, Pursuit of Excellence.Working Hours :Monday to Friday from 9:00am to 5:30pm
(Flexible start/finish time policy – start anytime 8am- 9.30am and finish at the correlating time 4.30pm- 6pm, subject to working a minimum 7.5 hour day)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Commercially-minded,Goes above and beyond,Proactive,Resilient,Adaptable,Committed....Read more...
The position available is an apprenticeship for an office administration assistant, the duties involved are briefly outlined below, but are not limited to:
To answer phone calls and distribute calls to the correct department or persons in the office.
To communicate and correspond professionally with clients.
To be able to use computer software to input data collected on site from surveyors into various databases, spreadsheets, etc.
To input data into Client specific databases via web portals.
To schedule surveyor/analyst appointments, liaise with tenants via telephone and letter and ensure appointments are booked in accordance with the Contracts and that Surveyors/Analysts works on site are maximised.
To oversee the smooth running of various contracts in accordance with the policies and procedures set out by the company.
To manage all associated contract documents including KPI's, survey logs etc, and ensure all reports are delivered within the contracted timescales.
To communicate well with Office manager, Contracts managers and higher authorities, thus ensuring that all works are issued correctly, and invoiced monthly, or as per the specific contract requirements.
To communicate with site staff (surveyors and analysts) and in-house laboratory staff and plan drawing staff. Thus, to highlight when samples and plans are overdue to avoid delays in report issue.
To carry out any other general office duties daily, such as scanning, photocopying, shredding of confidential data, etc.
Training:You will have remote teaching and learning via Teams, supported with an online learning platform. You will be supported to End Point Assessment and upon passing the programme, will achieve Business Administrator Level 3 (Advanced) with either Distinction or Pass. Training Outcome:Previous apprentices have been retained as permanent members of staff and have progressed through the company. However, this is dependant on progress and performance and is not always guaranteed. Employer Description:AC&MS Ltd was established in 2003 as an independent asbestos consultancy. Based in Essex. AC&MS Ltd are specialists in asbestos risk management and provide support and advice across a full range of services from asbestos surveys, sampling and analysis, through to the project management of asbestos removal and analytical air testing. In effect, a one-stop shop for any asbestos related work. Since AC&MS Ltd was founded in 2003, the company has strengthened from year to year, and continues to successfully deliver Asbestos Consultancy and Management Services, both reactive and planned, to a large client base from both the public and private sectors. Clients include City Councils, County Councils, the NHS, Large Building Consortiums, Education and College Sites, Banks and Building Societies, Hotels and Leisure Facilities, Churches, Housing Associations, etc.Working Hours :Monday to Friday, 9.00am to 5.00pm (1 hour paid lunch per day).
Applicant can opt to work 30-40 hours per week, upon discussion with Director.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
The role will encompass session delivery across our community rugby and outreach programmes, as well as relationship building, project management, fundraising and business planning with colleagues, including, but not limited to:
Deliver high quality sessions across a range of projects designed by Blues Foundation in school and community settings.
Activate curriculum programmes across primary and secondary schools, multisport sessions including ABILITY Blues, and other sport-related projects and camps where appropriate.
Contributing to marketing activity to engage a range of abilities, backgrounds and audiences, increasing rugby participation and access to our sport.
Develop opportunities for Blues Foundation to grow through relationship building, actively contributing to the department business plan and working with wider Foundation staff.
Establish constructive working relationships with the key stakeholders and develop regular contact to promote collaboration and sharing of good practice.
Play an instrumental role in supporting and enhancing our matchday operations, leading activities and communicating effectively with clubs, schools and community groups in the build-up to events.
Implement experience and knowledge gained from the Sports Business Management degree to further develop our work and create innovative ways to increase funding and increase our brand.
Plan, organise and review all sessions. As well as complete aspects of administration, monitoring and evaluation of sessions required.
Maintain a high standard of health and safety and implement correct safeguarding procedures.
Training:Over a three-year period, the apprentice will spend the equivalent of one day per week undertaking university study on the Sports Business Management Degree Apprenticeship, attending the University of Hertfordshire's de Havilland campus in Hatfield approximately every other Friday for face-to-face teaching, while the remainder of their week will be spent in the workplace and locations determined by the employer, learning on the job skills.
While the Degree Apprenticeship aligns to the Chartered Manager Standard, upon successful completion of their training, the apprentice will be awarded a BSc Sports Business Management (Work-Based).Training Outcome:Following successful completion of the Degree Apprenticeship, there may be an opportunity for the successful candidate to remain in, and progress within the organisation.Employer Description:Bedford Blues Foundation is the charitable arm of Bedford Blues Rugby Club. We use the values of rugby, sport and exercise to promote health and wellbeing, and positive lifestyle choices through targeted interventions and sport programmes that support our community.
We deliver projects that are designed to support our target audiences. Projects include our rugby curriculum and afterschool provision as well as multisport clubs. Our intervention and social inclusion work includes our Tackle LIFE programmes, ABILITY Blues disability sport programme, as well as our Holiday Provision.Working Hours :Working pattern is Monday to Friday, 9am to 4pm (with 1 hour paid lunch break). There will be occasional evening and weekend work. However, there will be prior notice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Partners& is a growing business that is passionate about our people and our clients. Our purpose is to interact with clients in a more holistic and dynamic way and to challenge the norm. We have created an ecosystem that includes other like-minded professionals & we believe having great individuals in our business makes for a great client experience.
We are seeking an apprentice claims adviser to work within our claims team. The purpose of the role is to support our clients when making a claim. The role will include operational tasks such as loading information onto our IT systems, taking responsibility for inbox management, running a task diary, to communicate and interact with our clients and also insurers, managing a claim from intimation to settlement, building relationships within & outside of the organisation, contributing any suggestions for improvement for the team & its processes and actively participating in the business and its initiatives.
This role gives the successful applicant a fantastic opportunity to learn about the insurance sector & claims handling.
Responsibilities
To provide the highest quality service and advice to clients
To provide administration support to colleagues in order that we deliver a demonstrably good service to clients
Work closely with team members to complete defined tasks in support of the claims service and broking processes
Provide demonstrable proactive service to clients, internal stakeholders and suppliers
Training:
Fully funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific route ways tailor the apprenticeship to the job role -Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII study e-books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer
Training Outcome:
Partners& has a clear career framework with opportunities for progression and promotion
Partners& also has its own academies where attendees can learn new skills and knowledge to achieve a successful career in the insurance industry
Employer Description:Partners& is an award-winning insurance broker. Having launched in 2020, our aim is to be the best advisory business in the UK. We focus on partnership with our clients and our specialties include Private Client, Commercial, Schemes and WH&P Insurance. Partners& are nationwide with around 720 employees.Working Hours :Monday - Thursday, 9.00am - 5.30pm (1 hour lunch break). Friday, 9.00am - 5.00pm (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Motivated,Open minded,Keen to learn,Proactive....Read more...
Throughout the apprenticeship, you’ll work at our office within the Customer Success Team, where you will learn to:
Contribute to a wide-reaching review process, identifying and suggesting business improvements, streamlining operations across a large national company
Understand key business systems and databases, learning to create and manage reports, build dashboards, and maintain high-quality digital data to support Sales, Marketing and Customer
Service teams
Use the CRM platform, Salesforce, to effectively to manage workflows, report on business metrics and customise reports
Manage enquiries and quotations, converting to confirmed orders
Identify and act on opportunities for additional hire requirements
Deliver accurate and timely hire contract administration
Understand customer markets and offer tailored solutions. Build and maintain strong customer relationships
Develop your technical skills to contribute to the business digital transformation project
Build project management skills, learning to manage small-scale projects and helping with planning, setting timelines, tracking progress and reporting outcomes
Understand and use project management tools and methodologies
Respond to customer and invoice queries professionally and initiate improvements. Acting as a Case Specialist providing the best rental experience
Build an understanding of the principles of continuous improvement, participating in developing new ideas for process optimisation
Become an ambassador for our Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training Outcome:
Delivering exceptional service to our customers is one of our core principles, and there could not be a more exciting time to join us as this newly established team supports the introduction of new processes and technology to streamline operations
Following successful completion of your apprenticeship you will be offered a permanent role, with one of the best rental equipment providers in the industry
Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :Monday - Friday, Shifts confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Duties and responsibilities will include:
Assist dentist, hygienist or therapist by providing dental chairside support duties relevant to stage of competence under supervision of a named GDC registrant in accordance with the GDC guidance for apprentice dental nurses
Keep a log of your structured induction and on-going compliance training using training record template and ensure each training session is counter-signed by your supervisor - a named GDC registrant
Work towards a nationally recognised qualification leading to the registration with the GDC
Follow all practice policies and procedures
Establish, promote and maintain productive working relationships with all of the dental team
Liaise with the practice manager on all matters concerning administration, pay and conditions
Assist with reception duties and perform other clerical duties if required
Take reasonable care for your own health and safety and that of others who may be affected by your work
Key tasks to be carried out under supervision
Develop and demonstrate competence in the chairside support procedures outlined in your competence record
The manipulation and application of dental materials across a range of dental treatment procedures
Knowledge and application of a wide range of dental instruments and equipment relevant for dental procedures
Decontamination and preparation of treatment rooms for a range of dental procedures
Decontamination equipment maintenance in accordance with the manufacturer’s instructions
Waste segregation and disposal in accordance with the practice policies and procedures
Use of the practice computer and X-ray systems
Completion of laboratory request forms and keeping records of all items sent, received and fitted
Checking that all necessary laboratory work is returned and ready for each session
Training:This course is delivered using a blended delivery model. An apprentice will spend 2 days per month at Bradford College undertaking classroom-based learning in addition to regular workplace assessments.
Upon successful completion of this apprenticeship, the apprentice will be awarded the following:
Level 3 Extended Diploma in Dental Nursing
Functional Skills in maths and English Level 2 (if applicable)
Training Outcome:There are a range of post-registration courses available for dental nurses looking to further their education. They may include a range of higher education qualifications or other work-related education and training to support continuing professional development, such as Certificate in Dental Sedation Nursing, Certificate in Oral Health Education etc.Employer Description:R Dental Clinic is a preferred preventative, general and cosmetic dental practice led by a team of highly qualified and experienced dental professionals. Established over 50 years ago, we have built up a loyal base of over 7,000 patients in Bradford, Leeds and neighbouring areas.Working Hours :Monday- Friday, 9.00am- 5.00pm, and Saturday shifts on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
This position serves as the first point of contact for clients both over the phone and in person, providing exceptional customer service and handling all initial enquiries. Key responsibilities include booking appointments and valuations, managing a wide range of administrative tasks, and gaining in-depth knowledge of the property industry.
The role also involves ensuring compliance with legal and regulatory documentation, supporting the full tenancy process, from initial enquiry through referencing to move-in, and ensuring that each step is completed smoothly and professionally. Strong communication and organisational skills are essential to effectively liaise with potential tenants and support the team in delivering a high-quality service.
We are a small, close-knit office of six team members. Everyone contributes to a positive and productive working environment by helping each other and sharing responsibilities as needed.
This role offers a fantastic opportunity for someone who is eager to learn and grow within the property industry and gain experience in customer service. With hands-on experience across various aspects of the business, there’s plenty of scope to develop new skills and take on additional responsibilities over time, depending on your interests and ambition.
Your role will include;
Answering the telephone
First point of contact for all customers, dealing with all queries, face to face, email or over the phone and following them through or passing them through to the relevant person
Dealing with email enquiries efficiently over the telephone
Will be the main administration support for the whole office
Diary management
Benefits
Parking permit will be supplied
20 days holiday plus 8 days bank holiday
45 mins lunch
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12 month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:We are a distinguished Estate and Lettings Agency, renowned as an industry leader for over 13 years. We take pride in being the boutique Estate Agency that blends a fervour for people and property. Our accomplished team adopts a multidisciplinary approach, specialising in residential and commercial property sales, lettings, and management. What sets us apart is our extraordinary track record, consistently achieving the highest prices for our sellers, with an impressive 99.1% of the asking price achieved on average for many of our sellers.Working Hours :Monday-Friday (10AM-3PM) - Saturday (10:00-14:00).Skills: Administrative Skills,Attention to Detail,Customer Care Skills,IT Skills,Organisational Skills,....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing apprenticeship qualification
The successful candidate must, by the start of the employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...