Apprentice Claims Adviser

Partners& is a growing business that is passionate about our people and our clients. Our purpose is to interact with clients in a more holistic and dynamic way and to challenge the norm. We have created an ecosystem that includes other like-minded professionals & we believe having great individuals in our business makes for a great client experience.

We are seeking an apprentice claims adviser to work within our claims team. The purpose of the role is to support our clients when making a claim. The role will include operational tasks such as loading information onto our IT systems, taking responsibility for inbox management, running a task diary, to communicate and interact with our clients and also insurers, managing a claim from intimation to settlement, building relationships within & outside of the organisation, contributing any suggestions for improvement for the team & its processes and actively participating in the business and its initiatives.

This role gives the successful applicant a fantastic opportunity to learn about the insurance sector & claims handling.

Responsibilities

To provide the highest quality service and advice to clients To provide administration support to colleagues in order that we deliver a demonstrably good service to clients Work closely with team members to complete defined tasks in support of the claims service and broking processes Provide demonstrable proactive service to clients, internal stakeholders and suppliers

Training:
Fully funded learning and development programme that includes the Cert CII Develop the knowledge, skills and behaviours of successful Insurance Practitioners Role-specific route ways tailor the apprenticeship to the job role -
Junior Broker Free CII membership for non-members through the CII Aspire Apprenticeship Programme Includes the CII study e-books and exam entries Resit costs for CII exams and End-Point-Assessment will be covered by the employer Fortnightly workshops for each CII exam All workshops recorded and available on-demand Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals Exam tips, tricks, and strategies Regular tutorials and assessments with your dedicated trainer

Training Outcome:
Partners& has a clear career framework with opportunities for progression and promotion Partners& also has its own academies where attendees can learn new skills and knowledge to achieve a successful career in the insurance industry

Employer Description:

Partners& is an award-winning insurance broker. Having launched in 2020, our aim is to be the best advisory business in the UK. We focus on partnership with our clients and our specialties include Private Client, Commercial, Schemes and WH&P Insurance. Partners& are nationwide with around 720 employees.



Working Hours :
Monday - Thursday, 9.00am - 5.30pm (1 hour lunch break). Friday, 9.00am - 5.00pm (1 hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Motivated,Open minded,Keen to learn,Proactive


  • Location:
  • Type: Permanent
  • Recruiter: SKILLS EDGE TRAINING LTD
  • Posted: 11-Feb-2026
  • Posted on: findapprenticeship.service.gov.uk