As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :30 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients’ wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcareTraining Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Regency House Dental Practice offers comprehensive dental care in a friendly and welcoming environment. With a focus on patient comfort and advanced techniques, the practice provides a range of services, including general dentistry, cosmetic treatments, and preventive care. The experienced team is dedicated to promoting oral health and ensuring a positive experience for every patient.Working Hours :4 days per week on a variable shift pattern within these opening hours:
Monday to Friday 8.30-5.00
Saturday 8.30-1.00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Initiative,Patience....Read more...
Assisting the engineering team with:
Designs
Calculations
Preparing drawings
Schedules and specifications documents
Training:Building Services Design Engineer Level 6.
Training will be mainly office based on occasion apprentices will be brought to sites by senior members of staff to gain site inspection/survey experience. On site training will commence once the apprenticed has progressed to appropriate level.Training Outcome:The apprentice would be offered a full position within the company (intermediate/senior engineer) depending on level of competency post Batchelors degree.Employer Description:MEPS Consulting are a Building Services Engineering and Sustainability Consultancy working in the built environment.Working Hours :Monday to Friday 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Strong engineering interest,Proactive attitude....Read more...
Obtain a thorough working knowledge of the industry, ICP and competitor landscape
Connect with prospective customers via different channels - email, social outreach, using the phone and networking at events
Identify leads yourself as well as following up on those that are marketing generated
Develop cadences and build relationships with leads - learn about the typical sales cycle and understand that time to deal fruition varies
Using LinkedIn, sales enablement and intelligence tools, refine your outbound approach
Support and benefit from the mentorship of Senior members of the team as you grow with the business
Training Outcome:
Senior sales, team management, channel or partnership sales
Employer Description:Multi-National HR firmWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Analytical skills,Logical,Team working....Read more...
To learn how to repair cars and vans
Carry out Services and tyre changes
Diagnostic scan and clean workshop
Training:Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION.
On programme Training:
Level 2 Autocare Technician Level 2 Apprenticeship Standard
Level 1 Functional Skills in Maths and English
Institute of Apprenticeship Certificate
Training Outcome:To become a level 3 technician.Employer Description:Servicing & repairs for all makes of vehiclesWorking Hours :Monday - Friday 8.00am - 5.30pm with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
Day to day tsks will vary but will include:
Handling Produce & Preparing meat for sale
Interacting with customers
Cleaning the rep areas
Training:The apprenticeship will be delivered bi-weekly on site at Plumpton College. Training Outcome:A qualified butcher, with managerial responsibilities. Employer Description:Family run business owned by Gary & Sue Knights. We are a butchery with over 45 years of experience. Customer focused and willing to go the extra mile for everyone who steps through the door.Working Hours :Tuesday - Sunday from 08:30am - 16:15pm. Overtime may be required at certain points.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Physical fitness....Read more...
Learn how to produce accurate records and documents including emails, letters, files), draft correspondence, maintain records and files and handle confidential information in compliance with current procedures.
Be supported to develop skills in making effective decisions through exercising proactively and good judgement and seeking advice from more experienced team members.
Learn how to develop excellent communication skills through appropriate digital and face to face channels and act as a role model and key source of information for the organization.
Be supported in building positive relationships across the organization and develop agility and confidence to influence and appropriately challenge.
Be supported to develop the necessary level of expertise required to complete tasks and continuously improve your work, reviewing processes in line with best practice and applying problem-solving skills to resolve challenges.
Learn how to manage resources and taking responsibility for initiating and completing tasks and managing priorities to successfully meet deadlines.
To be trained in the efficient use of information technology systems in order to carry out duties in the most efficient and effective manner.
To participate in team meetings, 121’s and other appropriate events
To maintain general good housekeeping of the workplace
To undertake other duties commensurate to the grade of the post
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:This is a permanent role and it is expected that the role holder will become a valuable member of the administration team and contribute to smooth operation of COTEC on completion of the apprenticeship.Employer Description:COTEC is an outstation of Cranfield Defence and Security and is located on Salisbury Plain south of Devizes. The site is leased from the MOD and all range operations are carried out under the authority of Defence Training Estates Salisbury Plain DTE(SP). The site carries out a large range of tasks primarily based around the testing and evaluation of
explosives, ordnance, and munitions for defence and commercial customers. The site also carries out research and supports the research projects of Cranfield University students.
COTEC carries out its own technical, facilities and administrative duties and facilities management with support from the relevant departments on Shrivenham site.Working Hours :37 hours per week, normally worked Monday to
Friday. Flexible working will be considered.
Monday to Thursday
8:30am to 4:30pm (half an hour for lunch)
Friday
8:30am to 4:00pm (half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,able to following instructions,Flexible attitude,Able to cope with change,Dependable and reliable,Self-motivated....Read more...
Key Responsibilities:
Support the production of monthly accounts processes with the goal of achieving full proficiency within twelve months.
Matching, checking and coding of invoices
Understanding the basic elements of VAT
Electronic payment runs – understanding the needs of the business – cash flow constraints
Processing staff expenses
Setting up new accounts within our finance system and maintaining existing account details
Reconciliation of supplier statements
Introduction to bank reconciliation
Keeping filing / archiving up to date
Data entry
Being first point of contact for all relevant enquiries.
Maintaining strong relationships with all stakeholders.
Support the month end management accounting process
Provide cover in the absence of a member of the Finance Team
Working towards an AAT qualification and developing a career in finance.
What you could go on to do:
In time provide further payroll analysis for use around the business and links with finance for management accounts.
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship.
Employer Description:In 1982, we began a family business providing Commercial Cleaning services
Company based in the Northwest of England serving the local area with general offices and industrial cleaning.
Today, we are still a family business but our services have grown in both number and geography.
We are now a nationwide leading property services company providing facilities management, health, safety & environment compliance and of course always at our core cleaning.Working Hours :9.00am - 5.00pm, Monday to Thursday. 9.00am - 4.00pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Personable,Hardworking,Bright,Eager to learn,Well presented....Read more...
Assist with daily risk assessments, tri-aging and tasking of service demand across all functions of the enforcement team.
Respond to service demand across all functions including the recording, processing and checking of information and data that comes into the service.
Checking, verifying and processing applications, certificates and other similar matters relating to the work Community Protection Team such as Licensing, Housing, Environmental Health, Community Safety and Emergency Planning.
Deal with customer/ public/ partnership enquiries, complaints or issues across all functions of the Community Protection Team through face to face conversations, emails, letters and/ or telephone.
Actively deliver on the service’s and the partnership communication strategy through the use of social media, websites, e-communicaton and the use of both informal and formal communication.
Assist with maintaining accurate information for the team on the Intranet and Internet such as codes of practice, recommended procedures and other guidance.
Manage the various mailboxes, databases used by the team; ensuring queries are dealt with in a timely manner and by the appropriate officer.
Provide resilience at times of need to ensure that the team responds to emergency and critical incidents effectively.
Training:Successful completion of this apprenticeship gives you:
An accredited Business Administration Level 3 qualification
Workplace Learning
Provided with a 1:1 Tutor
Delivery - virtual interactive workshops
Functional Skills in maths and English, if required.
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the council.
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :As a guide you will be working 9.00am to 5.00pm weekdays. Flexible working hours may be available, including home-working (subject to the needs of the role). There may be a requirement for evening and weekend work as the needs of the service arise.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Providing first contact technical and email support of our bespoke TMS software
Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards
Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements
Provide timely customer feedbackCommunicating with customers regularly with regards to their incident/problem/change request
Maintain a high-quality service to our customers
Managing multiple cases at one time, ensuring case notes are up to date
Diagnosing and resolving incidents using remote access tools and verbal instructions
Installing software
Providing timely and accurate customer feedback
Following up with clients to ensure the problem is resolved
Escalate more complex cases to 1st Line Technical Support, with full and detailed notes
Training:
During the Level 3 Customer Service Specialist Apprenticeship you will be based at our Quorum Business Park, Newcastle premises and will receive ongoing training and support from both Madata Ltd and Smart Training and Recruitment
Upon successful completion of the Level 3 Customer Service Apprenticeship you will have gained a national qualification recognised throughout the industry. This will enable you to work your way up the Support Team, 1st or 2nd Line Support or move into the IT support helpdesk team
QUALIFICATIONS GCSE maths & English grade 4Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.
IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule. Training Outcome:
Once completing the apprenticeship, they will be considered for a first line support technician role. There may be a permanent role once the apprentice has completed the apprenticeship if they are found to be the right candidate for the role.
Employer Description:Mandata is a transport management software provider focused on delivering best-in-class haulage software to help road transport operators successfully manage and grow their businesses in step with changing market conditions and consumer demand.
Founded in 1974, the company has focused exclusively on the road haulage and logistics sectors for over 48 years. With the backing of private equity firm Tenzing, Mandata is on an ambitious journey to expand its footprint across the UK and into Europe.Working Hours :Monday - Friday 8am -6pm (shifts vary from 8am-4pm, 9am-5pm or 10am-6pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Join the UK’s largest repair group in this fantastic opportunity as a Paint Technician at our busy workshop. As Paint Technician, we know there’s no better feeling than seeing a customer's vehicle at the front of the workshop, waiting for them to collect it – it is what our business is built on.
Duties will include:
Preparing paint spraying equipment
Preparing the bodywork of the vehicle.
Mix paint by eye or using computer technology to ensure the best colour match
Applying several coats to the car, including primers, colours, and protective finishes.
Solving paint application problems; defects, causes and cures
Maintaining and cleaning equipment.
Storing paints in the correct conditions.
A certain amount of administration and customer interaction is also required:
Keeping a record of work carried out and time taken
Liaising with the customer or insurance company
Providing quotations and estimations
As part of the service a Bodyshop offers, you may also carry out valeting, to ensure the vehicles look as good as new.
Wash down the outside of the car to remove dirt and mud
Polish the windows, wheels, door handles, and mirrors
Training:This is a Vehicle Damage Paint Apprenticeship programme, delivered by Remit Group. Awarding Body: Institute of the Motor Industry (IMI)Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme, which equals 4 weeks per year. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Vehicle Damage Paint Technician Level 3
Functional Skills Level 2 in English & maths (if required)
Training Outcome:In addition to the salary:
You will be provided with the use of starter tooling kits on joining the company (must remain on site)
Eligible for the technical apprentice award scheme based on performance entry gates
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.Working Hours :Shifts to be confirmed.Skills: Enthusiasm to learn,Reliable....Read more...
Create opportunities to support the Academy vision
Have respect and care for students and all other adults
Set the highest possible standards through the way in which we behave, talk to each other and strive for excellence in all that we do.
Support the Academy uniform policy for students and echo this through professional and business-like mode of dress
Ensure the effective operation of administrative processes and procedures, recognising the importance of enquiries or issues and applying the appropriate prioritisation.
Contribute to the Academy enrichment programme.
Co-ordinate and manage actions and responsibilities with regard to minutes, letters, e-mails and other forms of communication ensuring that a response is promptly and appropriately.
Assist in the development and maintenance of specific administrative processes / systems, for example effective record keeping and electronic filing systems.
Liaise and work collaboratively with internal stakeholders including site-based staff and wider central services functions (Finance, HR etc.)
Assist with financial and accounting administration - invoices, processing of petty cash, checking transactions and undertaking reconciliation in line with academy financial procedures.
Liaise with external stakeholders including parents/carers, local authorities to arrange visits, meetings to support the referrals and admissions process.
Maintain, organise and order stationery.
Support reception during busy periods to deal with parents / carers and answering calls.
Keep the Academy website up to date and ensure the latest policies are available.
Carry out other reasonable tasks from time to time as directed by the Principal.
Training:Training will be delivered in the workplace by monthly 1 to 1 inperson visits from your assigned tutor.
Additional enrichment activities will be delivered via group online sessions. Training Outcome:On completion of your apprenticeship you will be able to progress into a full administrative role with internal progression paths available.Employer Description:Castle View Enterprise Academy is a new and exciting multimillion-pound school for 11-16 year olds, serving the communities of Castletown, Townend, Bexhill, Hylton Castle, and surrounding areas.
The academy’s aim is to become a centre of excellence with a strong commitment to raising academic standards and ensuring that every student reaches their full potential in all aspects of academy life. It provides a safe, caring, and supportive environment equipped with the latest technology to enhance learning.
Castle View Enterprise Academy is dedicated to fostering a culture where every individual is valued and mutual respect is at the heart of the community.Working Hours :Monday to Friday 8AM to 4PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative,Patience....Read more...
The successful applicant will work within an office environment. You will be involved in a wide variety of administration and customer service tasks. You will deal with queries, both in person and by telephone, and provide information and advice about the service.
Tasks may involve:
Making and receiving telephone calls, ensuring messages are forwarded on to relevant staff
Typing of letters
Photocopying
Scanning
Filing and maintaining internal documents
Emailing information and messages to staff
IT duties using Microsoft package including Outlook, Excel and Word
Data input
Excel spreadsheet use
Submission of applications
Procession of documentation in relation to applications
Chasing of documentation
Proactive customer contact and communication.
Dealing with customer queries in relation to their monies and their investments assisting with withdrawals
Report writing
Research in preparation for client recommendations
Training:As well as on the job training, you will complete a Financial Services Administrator Level 3 apprenticeship standard. This will include working towards CF1 or R01 via the CII.
This will include:
Financial Services Administrator Level 3 Apprenticeship Standard
CII CF1 or R01 - Financial Services Regulations & Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 or R01 digital study book and exam entry
Fortnightly workshops for CII exams from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
Functional skills if needed
Training Outcome:
We believe that by working in our organisation you will be given the opportunity to develop the knowledge, skills and experience that will allow you to be successfully employed in the future in the financial services sector
Employer Description:A well respect wealth management firm advising on a range of products. Growing and protecting clients wealth in the safest possible way using goal based financial planning.
We are a small young company growing fast and offering tremendous opportunities to those seeking a great long term career in financial services.Working Hours :Monday to Friday, 9.00 to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The Recruitment Resourcers role directly impacts the sales performance and profitability of the business unit. It is a target-driven sales role focusing on filling new roles that are supplied to the company on a daily basis. You will be on the phone for a large majority of the day.
You will be responsible for sourcing and then contacting quality candidates to qualify their suitability for the roles. This will entail you building up a pipeline of candidates who you have submitted to the roles and regularly checking the status. In addition you will be expected to hit targets and KPIs to ensure that your actions fully support the business operational requirements in line with the company brand and vision, policies, code of conduct and organisational culture.
Duties will include:
Find suitable candidates for numerous live job roles
Call candidates to build a rapport and sell the job whilst ascertaining suitability
Be prepared for objection handling to win the candidate over
If the candidate is suitable complete a “Candidate Screening Sheet”
Amend CVs where appropriate to highlight suitability
Submit candidate CVs to the Vendor/s
Chase the Vendors for decisions on the submitted candidates
Ensure successful candidates are onboarded in line with safer recruitment practices
Advertise the jobs on the online job boards
Maintain administrative systems
Hit KPIs and targets
Provide management with performance reports
Training:Full on-the-job and off-the-job training will be delivered supported by our Training Provider – Davidson Training UK Ltd.
You will complete the Recruitment Resourcer Apprenticeship Standard at Level 2 and this will also include:
Level 2 Certificate in Recruitment Resourcing.
Level 2 NVQ Certificate in Recruitment Resourcing
All training will be carried out within the workplace during working hours.Training Outcome:
If you have the desire for sales/recruitment, there is potential for future career progression.
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.
Employer Description:Carrington Blake Recruitment has an innovative and dynamic way to look at the recruitment industry. The recruitment division provide a wide range of roles to a national network of customers so you will have the opportunity to learn about many different occupations during your apprenticeship.Working Hours :Monday to Friday; between 9.00am and 6:00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Sales and negotiation skills,Process orientated,Focused,Ability to concentrate,Excellent telephone skills,Strong command of English,Ability to sell benefits,Ability to overcome objections,Confident & outgoing,Self-motivated....Read more...
Working alongside the dentist taking instruction from them and responding in an appropriate manner
Maintaining good infection control procedures and adhering to policies and protocols
Ensuring cleanliness of surgery, equipment and instruments used and carrying out general housekeeping duties
Dictate information from dentist and recording patient information correctly
Arrange appointments, answering calls and inputting data on the computer
Assist with administration tasks and ensure records are kept up to date and to maintain confidentiality at all times
Dental nurses interact daily with patients and therefore you must be able to make patients feel welcome and offer reassurance to anxious patients endeavouring to make their experience as comfortable as possible.Training:
A level 3 Dental Nurse Diploma qualification which has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
There will be limited sessions that will require college attendance at our Walsall Campus, during the training period. All other sessions remain virtual on a once weekly basis
Full-time apprentices will typically spend 15 months on-programme (before the gateway) working toward the occupational standard, with off the-job training.
The purpose of the End-Point Assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world.
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.Training Outcome:Once qualified you can register as a dental nurse with the General Dental Council. Progression routes are available, and you can study further in dental related qualifications at level 4:
Radiography
Oral Health education
Sedation.
Employer Description:At Belwell Dental, we provide our patients with access to state-of-the-art facilities along with the most experienced and dedicated healthcare professionals. In 2011, Belwell Dental opened its doors to patients in the The Royal Town of Sutton Coldfield. Since then, our mission has been to provide quality care in a safe environment — earning us a reputation as a leading Dental Practice in the area.Working Hours :Specific days and shifts are to be confirmed upon interview, with the practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The post holder is responsible to their line manager and to the Phase Leader for their duties, responsibilities, and tasks
The post holder will adhere to the school’s values and vision; abiding by the agreed policies and procedures to ensure provision is of the highest quality
The post holder undertakes support for the teachers of the children within the school and the associated pastoral and administrative duties in respect of those pupils as well as the general responsibilities in the school as agreed with the Headteacher
The post holder will interact on a professional level with all colleagues and establish and maintain good working relationships which will promote the development and effective delivery of the school curriculum and maximise children’ achievement
The post holder will be responsible for the pastoral care and safeguarding of the children within their session, class or groups, ensuring that children’s safety, wellbeing and welfare are at the forefront of all they do
To implement agreed work programmes with individual pupils /groups and support teaching staff in the development and education of pupils including the provision of detailed and specialist skills/knowledge in particular areas
To assist the teacher in the whole planning, teaching, and assessment cycle
To supervise and lead groups of children (including during lunchtime)
To implement all policies and practices in line with the ethos of the school
Through reflective practice, support a creative inclusive curriculum which values learning through and smaller group working practices
To support excellent progress for children across all areas of development through effective participation in observation, assessment and planning
To help create a stimulating environment which supports learning
To support parents in becoming competent and confident co-educators who are
Training Outcome:
Future emplyment opportunities
Employer Description:We are a co-educational, all-inclusive Primary Academy dedicated to transforming the lives of those within the community we serve. We have had an exciting journey to date. We are proud to walk through our halls and smile at our children and staff. It is within these walls that we see and will continue to see our young minds flourish and develop a life-long love for learning that we hope to instill in future cohorts to come. We are at the heart of an amazing community. A few minutes ride on the train into the centre of London.Working Hours :Monday to Friday, 35 hours per week. Shifts to be confirmed, term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Work activities will include but are not limited to:
Stock management; check for missing/damaged items, store and pick & pack goods.
Maintain stock records and documentation.
Taking customer orders either over the counter or the phone.
Gain a good knowledge of parts sold to advise customers day to day.
Deal with internal & external queries in a timely manner.Keep all filing up to date.
Use internal computer systems to track stock, record transactions and aid your customer communications.
Liaise with other branches by telephone, email and other communication methods re stock, deliveries and customer enquiries.
Be prepared to vary your working day, if it is quiet on the counter, you may be required to work in the stock room, auditing or ensuring that stock levels are as they should be.
Getting to know your customers and your products. The best way to ensure repeat business is to deliver exceptional customer service at all times.
Learn to understand visual merchandising and how this can impact sales.
Learn about upselling and linked sales (if you buy this, you might need this).
Training:This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus. Monthly tutorials are held via Microsoft Teams.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.Training Outcome:
Long term permanent position within the business with continued career development
Employer Description:Sutton Auto Factors are a leading independent motor factor based in Nottinghamshire and Derbyshire.
Our aim is to deliver the best products at the most competitive prices, along with the highest standards possible in service and customer care.
We offer choice and value by stocking and developing a complete range of automotive replacement parts and accessories for all modern cars and light commercial vehicles.Working Hours :Mon - Friday 9-5 initially but as you progress through your apprenticeship and at busy times of the year, some weekend work may be required from time to time. TBC.
30 mins LunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an IT Support Apprentice, you will:
· Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
· Work as part of a team to resolve incidents and requests within a given SLA.
· Work with our 3rd party support providers to ensure incidents are resolved.
· Liaise with end users to ensure they are kept informed about the progress of their issue.
· Be able to diagnose and resolve common software and hardware issues.
· Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Training to be provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
· Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
· Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
· Prioritise systems support tasks and monitor and maintaining system performance
· Maintain regulatory, legal and professional standards.
· Support the information systems needs for your business.Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance, and on open positions at the time of completion.Employer Description:VetPartners is a leading veterinary group based in York. We support all veterinary practices across the group, including around 650 practices across UK and Europe.Working Hours :Monday - Friday
Shifts TBC.Skills: IT skills,Attention to detail,Organisation skills,Customer Service Experience....Read more...
Support to Pupils:
Provide pastoral support to pupils within the school environment
Provide structured support in accordance with specific work programmes designed and supervised by individual teachers
Use specialist knowledge / experience to provide appropriate support to pupils in relation to their individual needs, e.g. behaviour management strategies
To contribute to raising standards by ensuring high expectations are set for pupils
Involvement in the development and implementation of Individual Education / Behaviour / Support / Mentoring plans
Support for the Teacher:
Supervise pupils for a particular curriculum activity under the supervision and guidance of a qualified teacherIn conjunction with teacher, record pupils’ progress, provide feedback to appropriate education professionals, e.g. LEA officers, Ofsted Inspectors
To support the teacher to develop appropriate learning plans to raise achievement
Provide general admin support, for classroom activities e.g. produce worksheets for agreed activities etc
Support for the Curriculum:
Contribute to curriculum planning, evaluation and implementation
Contribute to development of school policies and procedures by participation in working groups
The development, preparation and dissemination of appropriate materials
Determine the need for, prepare and use specialist equipment, plans and resources to support pupils
Training:Training is held remotely via Microsoft Teams during paid working hours.
Educator sessions are held 1-1 every 3 weeks for 1.5 hours.
There are 5 day courses during the duration of the apprenticeship, these are held from 9.30am - 3.00pm. These are group sessions.
You will be provided with protected learning time, in which you will be able to complete any work relating to your apprenticeship and contribute to the building of your portfolio. Training Outcome:It is hoped but not guaranteed that an offer of employment will be given upon the completion of your apprenticeship.Employer Description:Ettington Church of England Primary School is a truly wonderful, warm and welcoming village school, rooted in Christian values, vibrant and forward-thinking.
Situated on the outskirts of Stratford-upon-Avon and benefiting from its rural setting and extensive grounds, our school lies at the heart of a thriving community. Ettington is a Church school, inclusive and welcoming of people of all faiths and backgrounds. We strive to nurture pupils to be compassionate towards others and to become responsible global citizens.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Establish positive relationships with all students
Support the use of ICT in the classroom and develop students’ competence and independence in its use
Implement planned learning activities/teaching programs as agreed with the teacher, SENCO, or Assistant SENCO, adjusting activities according to students’ responses as appropriate
Promote positive student behavior in line with academy policies and help keep students on task
Interact with and support students according to individual needs and skills
Promote the inclusion and acceptance of children with special needs and disabilities within the classroom, ensuring access to lessons and their content through appropriate clarification, explanation, and resources
Participate in planning and evaluation of learning activities with the teacher, providing feedback on pupil progress and behavior
Monitor and record student activities as appropriate, writing records and reports as required
Support learning by arranging/providing resources for lessons/activities under the direction of the teacher
Assist with the development and implementation of pupil passports and pen portraits
Attend to pupils’ personal needs, including help with social, welfare, physical, and health matters, including minor first aid
Assist with the preparation, maintenance, and control of stocks of materials and resources (in lessons)
Liaise with other staff and provide information about students as appropriate
Supervise pupils for limited and specified periods, including break times when the postholder should facilitate games and activities (if applicable)
Assist with escorting pupils on educational visits
Support with examinations and assessments as required
Liaise in a professional manner with parents
Liaise with the attendance officer
Maintain confidentiality at all times
Training:
Qualification: Level 3 Teaching Assistant Apprenticeship
Duration of course: 16 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/ remotely alongside placement at the school
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Pool Hayes Academy is a mixed secondary school and sixth form located in Willenhall, in the West Midlands of England. It is one of the biggest secondary schools in the Metropolitan Borough of Walsall. Our academy takes great pride in the environment we put together for our students to learn and interact and so we work tremendously hard to update, modernise and rejuvenate our facilities.Working Hours :Monday & Friday (8am to 3pm), Tuesday & Wednesday (8am - 4.50pm), Thursday (8am - 4.35pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Customer Service Advisor is responsible for setting customer expectations and keeping the customer updated throughout the service or repair of their vehicle. It is also their responsibility to sell additional products, take payments, and follow-up with the customer to ensure they are happy with the work completed. They will also provide support with additional ad-hoc duties as required.
As with all positions within dealerships, Customer Service Advisors are expected to uphold the highest ethical standards.
As well as:
Maximising Profit Per Customer Visit:
Product Sales: Actively and professionally promote all ancillary products to achieve targets set by your Manager every day.
Up Sell: Actively promote and fully explain the value of additional work to customers to ensure you maximise the profit generated from the service while maintaining the bond of trust.
Data Quality: Accurately and consistently collect, input and manage all customer contact and vehicle data into the Kerridge system to maximise the quality and content of the customer database.
Customer Follow-up: Maintain contact with and follow up every customer of the department to ensure they were completely satisfied, their expectations were met, any issues are addressed and their custom retained.Training:Customer service specialist level 3 apprenticeship standard
No college
Workbased
Functional Skills in maths and English (if required)
Training Outcome:Guaranteed Service Advisor role on completion of apprenticeship. Progression routes to Parts Advisor/Supervisor, Workshop Controller, Assistant Service Manager, Service Manager. Internal rising talent programmes to support career progression.Employer Description:At Vertu Motors, we live and breathe all things automotive. We want to make the journey of buying a car, van or motorbike as straight-forward as possible and believe that the best way to achieve this is to provide an outstanding customer experience, built on integrity and trust.
The Vertu Motors Group was established in 2006 and also trades under the names Bristol Street Motors and Macklin Motors. Our headquarters are located in Gateshead, but you'll find our dealerships, which represent some of the world's leading automotive brands, are established nationwide. We are proud to have a prestigious manufacturer portfolio that includes the likes of Audi, BMW, Honda, Jaguar, Jeep, Kia, Volvo, Land Rover, Mercedes-Benz, Mercedes-AMG, MINI, smart, Toyota and Volkswagen.
As well as our selection of new cars, vans and motorcycles, our dealerships also stock a wide range of used vehicles from all manufacturers - so if you're looking for a used car, van or motorbike you're certainly in the right place!Working Hours :working 40 hours per week, 8.00am - 5.00pm (rota for working weekends). Days to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Access the magistrates court system to find out data around cases they are dealing with or may have dealt with in the past to perform tasks around data presentation within tables, graphs, charts etc.
Access data from key database source ‘LEAP’ which will be to continuously organise, check, and maintain wills, probate documents, etc.
Collate and format data from this for further analysis and reporting – this analysis and reporting will be for paralegals and other staff meetings identifying trends for the current market and research for further business
Using Excel, Teams, emails, and their internal case management system along with external data from post office site for addresses
Access the solicitor regulation authority for checking contact details, updating the franking machine and being responsible for uploading new postal rates to their system which change frequently through Royal Mail updates
Required to provide evidence for solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft Office 365
Check and validate data with the involvement of removing duplicates, checking and monitoring data system daily, completing quality checks on information that may need adding, removing or updating along with formatting it correctly
Training:https://www.balticapprenticeships.com/programmes/microsoft-junior-data-analyst/?apprentice=1Training Outcome:Opportunity for full-time employment and further employment training after successful completion of apprenticeship.Employer Description:Brown Turner Ross Solicitors are looking for an enthusiastic apprentice to join and assist with their team of highly skilled professionals. For over 135 years Brown Turner Ross have been providing legal advice to individuals and businesses from around the country.
They are now on the hunt for an apprentice for both their Southport Office and also their Liverpool office. The role will be based on summarising and explaining gathered data, blending this data from multiple sources and presenting it when appropriate through the use of tools and techniques in-house to identify live trends & patterns across the sector & database.
Apprentices will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross’ case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have access to. From this, as an apprentice, you will collect reports for staff within the business to evidence within internal and external meetings.Working Hours :Working Monday-Friday, 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role of a Dental Nurse is to assist the dentist with all clinical aspects of the surgery.
This includes but is not limited to:
Greeting and caring for all patients in a polite and courteous manner at all times
Work closely with the dentist in a professional and appropriate manner
Provide chair-side assistance during all dental procedures
Update computer records and taking notes
Cleaning surgeries to a high level, maintaining strict cross-infection controls
Preparing instruments and materials during treatments
You will be earning whilst learning during your apprenticeship. The dental practice will give you all of the practical knowledge you will need in order to qualify as a dental nurse and the training provider (Harriet Ellis) will teach you all of the theory side.Training:The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment. Training schedule has yet to be agreed. Details will be made available at a later date.
For more information, please visit the training provider's website at:
https://harrietellis.com/dental-nurse-apprentice/Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday and Tuesday, 8.30am - 5.30pm. Wednesday and Thursday, 8.30am - 7.30pm.
Friday, 8.30am - 1.30pm.
Saturday, 8.30am - 3.00pm.
Exact shift patterns will be confirmed with the apprentice.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,Hard working,Keen to learn,Calm and confident,Experience is not necessary....Read more...
