Legal Business Data Apprentice

As a Business Data Apprentice within a legal administration setting, you will play a vital role in supporting day-to-day operations, client communications, and data management tasks. Your responsibilities will include, but are not limited to:

Client Interaction:

Professionally meet and greet clients as they arrive at the office, ensuring a welcoming and professional first impression. You’ll also be responsible for directing clients to the appropriate team member or area and handling basic client enquiries

Data Entry and Record Management:

Accurately input data into spreadsheets and internal systems, ensuring all records are up to date, well-organised, and compliant with relevant data protection guidelines. Attention to detail and consistency will be essential

Post Handling:

Receive incoming post, open and scan correspondence, and distribute it to the relevant departments efficiently. You will also assist with sending out outgoing mail as required

Telephone and Call Handling:

Answer incoming calls promptly and professionally, transferring calls to the correct department or colleague. Take detailed messages when required and ensure follow-ups are completed

CRM System Use:

Utilise the organisation’s Customer Relationship Management (CRM) system to log interactions, update client information, track case progress, and support effective communication and record-keeping

Template Correspondence:

Generate and send pre-approved template letters and emails to clients, third-party organisations, and legal bodies. Ensure communications are accurate, timely, and in line with company standards

Training:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments

Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship

Employer Description:
Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.

Working Hours :
Monday - Friday 9am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative