The Hive is a reimagined lead generation and customer service department for the Savills UK business. Residing in Richmond, the Hive is made up of two teams. The Outbound team support Lettings and Sales, while the Inbound team support the whole UK business. The team has embarked on a 5 year project to transform into a modern, technologically advanced department where they plan to become a Market Leader in their space.
Purpose:
To deliver consistently high levels of customer service to our clients - a clear point of difference so all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services.
You will be responsible for handling incoming telephone and email enquiries for the business, in order to resolve enquiries and generate leads.
Day to day duties:
Answer incoming calls and provide accurate and complete information in a timely manner
Resolve customer inquiries, ensuring that the customer's needs are met
Maintain a high level of knowledge about the company's products, services, and processes
Follow established procedures for handling customer inquiries and complaints
Upsell additional products or services to customers, as appropriate
Accurately document customer interactions and maintain detailed records of customer inquiries
Adhere to established call handling and customer service standards
Understand the company's organisational structure and marketing campaigns
Be the "voice of the brand" and uphold the benchmark of the brand
Follow all Hive procedures, processes and frameworks
Required Core Competencies:
Supporting and Co-operating
Interacting and Presenting
Adapting and Coping
Organising and Executing
Achieving Personal Work Goals and Objectives
Deciding and Initiating Action
Training:Customer Service Apprenticeship, Level 2 or Level 3 (depending on experience).
On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Written skills....Read more...
Spending May handing over with the Head of IT to gain knowledge of our systems
Developing an understanding of our internal data system, called Liaise, which is a ‘low code / no code’ developer software, based on Stacker architecture - No previous experience in this required)
Updating and amending Liaise to allow us to better pull key data from it to help us provide a better service to our clients
Collaborate with L2L team to ensure any updates/amendments to Liaise are noted, understood, and implemented
Help us map and maintain our physical IT infrastructure in our 9 x centres (Wifi, Printers, related contracts, etc
Be on hand to carry out data searches and data-related activities as required
Any other support as deemed necessary
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 4.00pm (1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Desire to learn,Interested in data....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients’ wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Assessment: Includes an End Point Assessment (EPA) to evaluate competency
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:Here at Park Dental Practice we offer a full range of dental services including general dentistry, teeth Straightening and affordable cosmetic dentistry. We are continually investing in our practice, keeping up to date with the latest treatments and technology. We strive to provide high quality care for the whole family in a relaxing and friendly environment.Working Hours :This is not the exact shifts, but they will fall between these time frames. Practice open times: Monday to Friday, 8:30am - 7:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The Marketing Executive will play a key role in supporting the marketing team across a variety of digital and traditional marketing disciplines. Working closely with experienced marketing colleagues, the job holder will gain practical experience across the whole marketing mix from event coordination and campaign execution to digital marketing, social media and market research. They will contribute to the growth of the organisation's audience and brand visibility, building a solid foundation for a successful marketing career.
This role is ideal for an enthusiastic person who is eager to develop their career in marketing while making a meaningful impact on the lives of people on the lowest incomes in the UK.
Main accountabilities
Events and webinars: Assist the Growth Marketing Manager in planning and executing events and webinars, helping with logistics, lead generation and post event analysis
Media and campaigns: Assist the Marketing Campaigns and
Engagement Manager to coordinate media outreach, maintain media contact lists and support the execution of tiered marketing awareness campaigns
Digital marketing: Assist the Digital Marketing Manager to make website updates, support sales campaigns, execute email marketing activity and track digital campaign performance
Social media: Assist the Growth Marketing Manager in creating and posting content for social media. Help to plan, schedule and monitor social media performance and help optimise content to increase reach and engagement
Market research and reporting: Conduct market research to inform marketing strategies, analyse campaign performance and report insights to the marketing team
Other duties
Support in creating marketing materials such as presentations, brochures and digital assets
Stay informed about industry trends and competitors to contribute fresh ideas to marketing campaigns
Collaborate with colleagues to ensure consistent brand messaging across all marketing activities
Other marketing activities
Training:Marketing Executive Level 4 apprenticeship standard.
You will receive full training and support from the Just IT apprenticeship team to increase your skills. Your training will include gaining internationally recognised level 4 qualification.Training Outcome:Potential permanent role after completion of the apprenticeship for the right candidate.Employer Description:Policy in Practice is a social policy software and analytics company working with councils, government, housing providers and community organisations. We are a team of policy experts who combine cutting-edge tech, insightful data and expert analysis. We help organisations analyse the impact of policy, identify and engage the people impacted, and track the effectiveness of interventions.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
A normal day would include:
Dealing with incoming, outgoing post, printing, filing, booking couriers, logging post charges, managing hot desk bookings, binding, photocopying or scanning plus any other ad hoc admin tasks where necessary to support the Office Services Team and its partners
Supporting a central inbox for partner requests
Answering telephone enquiries from partners
Front of house support; meeting room set up, meeting and greeting clients, providing refreshments
Ad-hoc administration tasks such as; delivering by hands and court documents and supporting the event and recruitment team with administration tasks
What could you go on to do?
Our Office Services team can be a doorway to progression in other departments such as Partner Services, Compliance or Recruitment.
How you will be supported?
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
We undertake a full 3-month training programme for any new team members where progress will be reviewed regularly.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How could you get there?
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Gunner Cooke is the blueprint for the future of legal services, a firm that is passionately, obsessively focused on brilliant service for its clients. A law firm, with a difference.
We’ve taken away lots of the constraints that prevent lawyers from giving a brilliant client service and we’ve replaced them with a model that attracts the best legal talent to join us, giving them the freedom to invest fully into their client relationships.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Client service oriented,Work to deadlines,Calm,Professional,Proactive,Positive attitude,Cheerful demeanour....Read more...
Business Partner to Operations to drive financial performance and efficiency. Areas of focus include:
Monthly P&L review meetings - providing effective challenge and monitoring adherence to action plans.
Tracking cost price changes and evaluating the impact on margin.
Analysis of standard costs.
Production and Facilities efficiencies.
Analysing the financial impact of outsourcing options and procurement.
Factory downtime/uptime and headcount utilisation.
Capex reviews.
Detailed understanding of logistics costs.
Stock analysis and reporting.
Operations KPI reporting.
Assistance with year-end audit to include stock valuation/provision (incl. journal postings) and labour and overhead recovery.
Business Partner to Commercial to provide financial insights that drive decision-making and business performance. Areas of focus include: Responsibility for creation and maintenance of inter-company price lists.Training:Accounting And Taxation Professional Apprenticeship Level 7. If you’re looking to develop your accountancy skills to lead finance departments or provide management accounting consultancy, CIMA is your ticket. CIMA is split into Certificate, a standalone ‘beginner’ qualification, and Professional, which is split into three levels: Operational, Management, and Strategic. The Certificate in Business Accounting is your starting point if you're new to accountancy. You'll learn the fundamentals of business economics, financial accounting, management accounting, and ethical considerations of commercial activity. Operational teaches you about organisational management, costs and analysis used in production, and financial reporting and taxation. Management equips you with the skills to perform advanced management accounting and advanced financial reporting tasks. Strategic develops your leadership and strategic management abilities and teaches you about risk management and financial strategy. Training Outcome:Possible opportunity to step into Finance Business Partner role once fully qualified. Expected salary on successful completion of all modules and EPA will be circa £40,000 per annum. Employer Description:At ACO Technologies, we are more than just a company; we are a community of innovators, problem-solvers, and forward-thinkers dedicated to shaping the future of water management solutions.Industry Leadership: ACO Technologies is a top name in water management solutions, known for our high-quality products and systems.Whilst this role is based in the UK, ACO operate in multiple countries, solving diverse challenges.Working Hours :Monday - Friday. Shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Vallum Projects Ltd in Luton are looking for an Office Administrator Apprentice to join their team.Vallum Projects Ltd specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. So what will you be doing in this role?General Office Administration:
Provide administrative support to the Office Manager and wider team and handle incoming calls, emails, and correspondence, directing inquiries as needed.
You will also maintain office supplies and ensure the office environment is well-organised. You will assist with document preparation, filing, and data entry. Support the coordination of meetings, including scheduling and preparing materials. Accept and manage deliveries, ensuring accurate record-keeping and distribution.Procurement & Asset Management:
You will process requisitions for projects, including labour, plant, materials, PPE, and office supplies. Raise purchase orders as required and ensure proper documentation. And maintain control of company assets, tracking usage and allocation.Fleet Management:
Schedule the servicing and maintenance of company-owned vehicles. Coordinate with leasing companies to ensure compliance with maintenance requirements. Arrange hire vehicles as needed. And maintain up-to-date fleet insurance records.Compliance & Accreditation:
You will assist with fatigue management by updating spreadsheets and reporting exceedances. And support the renewal and maintenance of industry accreditations (RISQS, ISO, Construction Line).Supplier & External Relations:
You will manage external supplier records, including sending and processing pre-qualification packs. And maintain an up-to-date database of approved suppliers.Travel & Logistics:
Assist with booking travel and accommodation for staff as required.College attendance will be once a month for 9 months at Bedford College.Candidates must be able to drive. As part of the fleet arrangements, you might be required to refuel the vehicles. And there might be the occasional delivery to pick up and drop off.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Going on to complete the Certificate and Diploma in Management. Career progression into Project Management or eventually taking over as the Office Manager, on completion of your apprenticeship.Employer Description:Vallum Projects specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. Managing enhancement and renewals projects from inception to delivery. Our team of engineers and construction professionals enables us to provide a complete package of excellence from concept to completion.Working Hours :Monday - Friday, 8.00am to 4.30pm.Skills: Organisation skills,communication skills,team player,Good time keeper,Driving Licence....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone
Taking payments and booking appointments
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/ Employer Description:If you’re searching for a beautiful smile, our dentists at Guildford can be trusted to deliver a smile that is easy to maintain and long-lasting.
The Tooth Club Team are dedicated and determined to find the best possible smile for our patients, ensuring you receive the highest level of care. Our dental practitioners and assistants are always available to answer any questions you may have and provide support when needed.
Your smile matters. Your teeth and oral health are essential for ensuring you can smile with confidence.
For optimal oral health, we encourage you to book regular appointments with your Guildford dentist. For patients who may find visiting the dentist a bit more challenging, we offer additional support to help you feel at ease, including sedation options to ease anxiety. With care, humour, and a gentle approach, our team ensures you feel relaxed and confident. Our dentists at Tooth Club Guildford are here to help make your dental treatment experience as comfortable as possible.
For patients with significant anxiety or more complex care plans, intravenous sedation may be an option. During an initial consultation, we’ll assess whether treatment under sedation is suitable.Working Hours :Monday- Thursday 7.45am. Some days 5.15pm, some late evenings 7.45pm, Friday 7:45am to 4.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Board and Committee meeting co-ordination, including agenda setting, board/committee paper review, collation, and publication
Board and Committee meeting support, including meeting room bookings and catering arrangements, reminding the team of deadlines and assisting in the preparation of reports or collation of relevant documentation
Preparing for the CII Group Annual General Meetings
Support the Corporate Governance Department with statutory filings and submission of annual returns to regulators, including Companies House and Charity Commission
Diary support and administration of calendars for Board and Committee meetings
Governance administration including the maintenance of outlook contacts and circulation lists, and website editing for the Governance pages
Support financial processes within the Department including raising purchase orders, processing invoices, and processing Board and Committee member expenses and Committee Member remunerations
Arranging Board Dinners and hotel accommodation for Board Members
Administering user access to the CII’s Board Portal
Supporting the Local Institute Volunteer Awards as Secretary, liaising with external suppliers for the production of certificates and awards and the Events Team for the presentation ceremony.
Co-ordination across CII Executive Assistants (“EAs”) and other key stakeholders where Board and Committee member attendance is required at CII meetings and events
Arrange and take minutes for meetings as required
Administer the Declaration of Interest Register and Staff declarations
Support with Board and Committee Member recruitment, including onboarding processes, arranging inductions, and offboarding processes
Maintain policy and procedure guidance for activities undertaken in the team and make suggestions for improvements
Undertake additional duties appropriate to the role and/or grade
Training:
Governance Officer Level 4 Apprenticeship Standard
Training Outcome:
This apprenticeship would enable you to progress to Part One of the Chartered Governance Institute Qualifying Programme, taking you closer to becoming a Chartered Governance Professional
Employer Description:The CII’s vision is that working together, as one united profession, we will drive confidence in the power of professional standards.
To achieve this vision, we are working to provide insightful leadership, relevant learning and a valued membership proposition to maintain and grow an engaged membership.
A key area of focus is to develop the CII/PFS career partnering initiatives that include attraction and development programmes, apprenticeships, and T levels to current and prospective talent in Insurance and Personal Finance. The aim is to make the CII the career partner of choice for the sector.Working Hours :Monday - Friday, 9.00am - 5.00pm, Hybrid working.Skills: Communication skills,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Sports Assistant assists with the day-to-day operations and customer service of the SportsPark, as well as supporting the development and delivery of various sport and active wellbeing programmes across the university.
Your key responsibilities will include:
To assist with the implementation of daily operational procedures and requirements, ensuring both industry and institutional compliance as well as the delivery of a high standard of customer service.
To set up, inspect and take down a variety of sports facilities and associated equipment.
To provide administrative and programming support to the Sport & Active Wellbeing team, working on events and projects as appropriate.
To provide front-of-house support to members and users, as well as deal with enquiries to enable efficient customer service to take place.
To carry out cleaning duties as necessary, ensuring a high level of cleanliness is maintained.
To conduct regular inspections and patrols of the SportsPark, ensuring issues are recorded and tracked accordingly via appropriate operational software and systems.
Ensure all Health & Safety procedures and legislation is followed appropriately.
To support reception staff with customer queries and sales.
The postholder will report to the Sports Facilities Managers and will receive day to day supervision and guidance from the Sports Operations Coordinators within the Facilities & Operations team, as well as receive support from the Sport & Active Wellbeing Manager as appropriate.Training Outcome:Upon successful completion of the apprenticeship, you will become eligible for progression from this role to a permanent Sports Assistant role (Grade 3).
In the future, there may then be opportunities to apply for a Sports Operations Coordinator role (Grade 4), leading to opportunities to apply for Facility Management and Operations Manager roles.Employer Description:The University of Reading is a world-renowned institution, ranked 24th in the UK for 2025, and joint 169th in the QS World University Rankings in 2024. The University is 1st in the UK in the People & Planet University League and contributes £1billion to the UK economy. It has also just been awarded Sustainable University of the Year in The Times and The Sunday Times Good University Guide 2025.
In addition, the University is well into delivering its three-year Sport & Active Wellbeing Vision, aimed at inspiring, growing and embedding sport and active wellbeing into the University and wider community.Working Hours :Shift pattern that covers early mornings on weekdays 6:30am-3pm and weekends 7am-2:30pm, and evenings on weekdays 2pm- 10:30pm and weekends 2pm- 9:30pm, as well as two weekends in every three.Skills: Communication skills,Team working,Initiative,Interest in sport and fitness....Read more...
General nursery tasks, which may include all or some of the following:
Despatch work: selecting, traying up, collecting, preparing plants for despatch, labelling, packing, and cling wrapping, assembly of Danish trolleys
Potting: machine potting, planting, setting plants down, supplyingmachine with pots and plants. Hand potting of young plants or final pots
Plant care: trimming, weeding, caning, and tying, watering using hose and lance
Propagation: filling trays, collecting, preparing, and sticking in thecuttings
Mini-tractor driving: including transportation of plants and Danishtrolleys
Nursery hygiene: including disposal of dead or diseased plants and cleaning of growing areas
Maintenance: assisting with work on nursery structures, roads andfacilities
Any other duties as requested by your Team Leader, Supervisor orManager
Ensuring that Health and Safety procedures are adhered tothroughout and Risk Assessments followed
You will undertake training on crop protection allowing you to recognise and manage common pest and diseases through the application of biological controls and chemical crop spraying.Training:Level 2 Awards in: Safe Use of Pesticides.
On completion of the pesticides foundation unit above also choose one of the following units:
Boom sprayer, mounted, trailed or self-propelled equipment
Granular applicator equipment
Handheld applicator equipment
Level 3 award in Emergency First Aid at Work
Apprentices aged 16-18 at the start of their apprenticeship and without Level 2 English and Maths (GCSE grade 4 or C or above) will need to achieve this level prior to taking the end point assessment. Those aged 19+ at the start of their apprenticeship and without Level 2 English and Maths (GCSE grade 4 or C or above) will have the option as to whether they would like to achieve this.
Training at Pershore College.Training Outcome:
Crop Protection
Production Team Leader/Supervisor
Crop Grower
Employer Description:Walberton Nursery is part of the Tristram Plants and Farplants group. A
market leading customer focussed group producing and supplying high quality container grown perennials and shrubs to the wholesale market.
Walberton Nursery was founded in 1973, based in West Sussex with two production sites.Working Hours :Nov-Feb (Mon-Fri 0830-1545) 32.5hr/week
Mar-Jun (Mon-Thu 0730-1715 Fri 0730-1615 Sat 0800-1200) 44hr/week
Jul-Oct (Mon-Thu 0800-1645 Fri 0800-1545) 39hr/week
Note: Working hours for young persons are adjusted according to regulation.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Customer Support Apprentice at JA, you'll spend your week helping clients get the most out of our payroll, accounts and CRM software.
Most of your time will be spent responding to support emails and taking phone calls, guiding users through anything from setting up payroll to understanding reports or managing their contracts in the CRM.
You will work closely with a supportive team, picking up technical knowledge and communication skills as you go, with regular check-ins to help you track your progress.
Each day brings something a little different - sometimes it's troubleshooting an issue, other times it's walking someone through a new feature step by step. You'll also have time for learning and development, whether it's shadowing a colleague, joining a training session or just building confidence using the software.Training:Your training plan - A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (15-months including endpoint assessment) All online delivery over teams/zoomplatforms. Topics covered include -
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your roles and responsibilities
Customer experience
Product and service knowledge
Interpersonal skills
Communication
Dealing with customer conflict and challenge
More training information
Level 3 Customer Service Specialist Apprenticeship Standard.Training Outcome:Full-time position upon successful completion of the apprenticeship.
Employer Description:All that you need
With over 12 years experience, cloud based from day 1, our payroll and accountancy solutions lead the way in making your business compliant, efficient and stress free. We make the complicated easy - your clients will be paid on time every time, while you focus on growing your business.
We pride ourselves on the tenure of our team with the average being 6.7 years. A happy team is an effective team - our clients benefit from this. With over 150 years of collective experience we are always on the front foot when it comes to changes in compliance or market conditions.
What makes us stand out
99.99997% Uptime For Over 12 Years - We Don't Let You Down
Custom Branding - Your Brand At The Forefront
The Team That Cares - Customer Service Is The Heartbeat Of Our Business
Compliant - Working Closely With All Industry Experts
Tailored Data Integration As Standard Across The App
User Influenced Roadmap
World Class Customer Support - Real People, Real Time And With A SmileWorking Hours :37.5 hours Monday to Friday 9am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
We are a small, busy business so you will be required to get involved in all aspects of customer service to support our customer base and our office team
Duties will include:
Provide excellent customer service via e-mail, telephone and internal messaging systems
Answering telephone and email enquiries promptly and efficiently
Day-to-day use of Microsoft Office- Outlook, Word and Excel
Maintaining the Customer Services email inbox
Ordering parts
Raising purchase orders
To receive and check sales orders and liaise with the Production Team
Maintain stock levels, book in deliveries, and update stock figures.
Producing delivery notes, courier labels, assisting with packing and raising invoices for sales orders
Supporting other parts of the business on an ad-hoc basis as directed by management
Helping with customer issues, aftercare and service recovery
Data organising/reporting
Analysing customer satisfaction
Working closely with other departments to ensure everything is managed accurately
Training:On-the-job training with the employer whilst working towards the Apprenticeship Standard - Customer Services Practitioner Level 2 Standard will establish an Apprentice’s skills to deliver high-quality service to customers both internally and externally. The apprenticeship will incorporate knowledge of customers and the customer experience, understanding the organisation, its products/services and their role and responsibilities.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for permanent employment for the right candidate
Opportunity to progress to higher-level apprenticeships
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers
Employer Description:ACS is a limited company. Founded in 1979, initially as a security distribution and consultancy service serving the emerging access control sector of the UK security industry, ACS has been manufacturing and designing microprocessor-based security systems since the mid 1980’s. The company was incorporated I 2002 after 21 successful years trading as a partnership.Working Hours :Full Time (37 ½ hour per week)
9.00 am – 5.00 pm.
Half hour for lunch.
Annual Leave – 23 days plus 8 Bank Holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Good Telephone Manner....Read more...
Key responsibilities include, but are not limited to:
Administration: Providing support and assistance to the Admin Team to ensure the smooth running of the Administration function.
Reception: Providing a reception/front of house services including; answering and directing phone calls and emails; dealing with post and deliveries; organising couriers, meeting and greeting visitors, setting up meetings and organising lunches/refreshments, travel bookings, car hire requests
Procurement: be able to enter orders, batch purchase invoices and match/enter delivery notes, process supplier statements onto the job costing system (full training will be given)
Manage employee time and absence data: collating and entering timesheet and absence data for all staff, including entering expenses, holiday requests, sickness recording and banked time.
Office Supplies: Maintaining stationery and PPE supplies, replenishing stock as and when required through the online ordering portal
Reports: Produce reports and data on request from the Job Costing system to enable the engineers and management team to analyse data, jobs and trends
Ad Hoc Requests: Providing ad hoc administration requests and tasks as and when required in a timely manner, including printing, producing reports, entering data, scanning, filing and archiving
Training:On the level 3 Business Administration Apprenticeship, you will attend college once per week on a day release basis for a period of 18 months.
We have currently identified DN Colleges DN1 2RF as a provider, but this can be adjusted at a location convenient to you. Training Outcome:Business Administrator or Accounts Administrator.Employer Description:Fairfields provide industrial automation and control solutions across various sectors using electrical, electronic and programmable systems.
We’re continuously looking into new technologies and trends. We are already working with IoT devices, cyber-security solutions, augmented reality and advanced software design.
In this role you will be supporting the Administration Team and Engineers in the smooth running of the non-engineering functions of the business, providing a reception service, ordering goods through the procurement process and processing timesheet and absence data. Full training will be provided. This is an office-based position.
We are located in Retford DN22 7WF (North Nottinghamshire). you will be expected to attend the office for the duration of your apprenticeship. Therefore, we ask that you live no further than 1 hour from our Head Office.Working Hours :Office hours are either 8:00am to 4:00pm or 8:30am to 4:30pm Monday to Friday (37.5 hours per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Full driving licence preferred....Read more...
Supporting pupils in the classroom to support and move their learning on
Provide structured support in accordance with specific work programmes
To contribute to raising standards by ensuring high expectations are promoted for pupils
Supporting the pupils by providing pastoral support within the school environment
Assist children in matters of personal needs and their general health including first aid and welfare matters
Provide general support to pupils ensuring their safety
Accompanying teaching staff and pupil on visits and trips out of school
Support the teacher in the development and implementation of individual education/behaviour plans
Assist the teacher with the planning of learning activities
Provide detailed and regular feedback to teachers and pupils achievement, progress, and problems
Supporting the curriculum
Supporting the school by promoting and safeguarding the welfare of children you are responsible for
Ensuring all pupils have equal access to opportunities to learn and develop
Training:
Level 3 Early Years Educator
Functional Skills, if required
Training Outcome:
It is hoped that the successful candidate will join the team on a longer-term basis once the apprenticeship has been completed
Employer Description:At Bridgtown we acknowledge the uniqueness of all children, their ability to be creative and challenged, to celebrate their diversity, interests, cultures, and talents. We have high expectations and challenge them to be confident, happy and reach their full potential.
We aim to provide a secure, happy and welcoming learning environment that is inclusive of all pupils. We encourage children and their parents to take part, to be active, to take responsibility and contribute to the school community and work in partnership with us to help the children to achieve their goals. We believe in doing our best and having the courage to take risks and celebrate our success which will enable us to become successful and confident learners.
We seek to meet our aims with a "Bridgtown Smile". This reflects our positive attitude to life, learning and relationships and is an important part of the ethos of the school. We see our school reflecting a society where the individuals, whatever their age or status act responsibly towards each other, praise each other, care for each other and act with a high degree of individual responsibility.
We see our school as an inclusive community in which all members are valued.Working Hours :Monday to Thursday, 8.30am - 4.30pm.
Friday, 8.30am - 4.00pm.
This includes 30 minutes of unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Non judgemental,Patience....Read more...
Events and webinars: Assist the Growth Marketing Manager in planning and executing events and webinars, helping with logistics, lead generation and post event analysis
Media and Campaigns: Assist the Marketing Campaigns and Engagements Manager to coordinate media outreach, maintain media contact lists and support the execution of tiered marketing awareness campaigns
Digital marketing: Assist the Digital Marketing Manager to make website updates, support sales and campaigns, execute email and marketing activity and track digital campaign performance
Social media: Assist the Growth Marketing Manager in creating and posting content for social media. Help to plan, schedule and monitor social media performance and help optimise content to increase reach and engagement
Market research and reporting: Conduct market research to inform marketing strategies analyse campaign performance and report insights to the marketing team
Support in creating marketing materials such as presentations, brochures and digital assets
Stay informed about industry trends and competitors to contribute fresh ideas to marketing campaigns
Collaborate with colleagues to ensure consistent brand messaging across all marketing activities
Other marketing activities as directed by the CMO
Training:You will work towards an Advanced Level 4 Marketing Executive Apprenticeship, delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews. The best part? All apprenticeship work will be completed during working hours.Training Outcome:The majority of apprentices are offered a full-time role upon the successful completion of their apprenticeship. Employer Description:Policy in Practice believes in the power of data and technology to empower individuals and transform lives. Their mission is to become the single point of access for everyone receiving means-tested benefits, enabling more effective and citizen-centred public services.
They are committed to reaching as many households as possible across the UK. To achieve this, they are growing their existing product offerings, partnering with private sector organisations, and expanding into new markets.
Policy in Practice is at a pivotal stage as they transition from a start-up to a scale-up. They have strengthened their capabilities, and their development efforts have progressed from initial ideas to prototypes and, in some cases, full-scale production.Working Hours :Monday to Friday 09:00 - 17:30 with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Ability to prioritise,Motivated,Ambitious,Proactive,Google Analytics,SurveyMonkey,Relationship & rapport builder....Read more...
Once on site you will be assigned a buddy and a mentor who work with you to ensure you are deemed trained and competent for the following tasks:
Key Responsibilities:
Provide technical assistance to sales, design, development and quality to ensure specification alignment
Support the procurement team with supplier communication, sourcing, and data analysis
Analyse current processes and procedures and create or amend to suit working with key stakeholders
Assist in the development and documentation of new product innovations
Contribute to marketing and sales support materials, including technical datasheets and presentations
Raise invoices for goods sold to suppliers
Ensure all shipping data (Sea/Road/Air/Rail) is recorded on appropriate spreadsheet
Participate in market research and competitor analysis
Help maintain accurate purchasing records and monitor stock and order levels
Work with internal departments to streamline procurement and product development processes
Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including:
Advanced Manufacturing Engineering Foundation Competence – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Development Competence - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK
In house training in line with your requirements.
Further qualifications deemed necessary by your employer
On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Develop within the sales / purchasing department and future opportunities within Carter Retail Equipment and/or Carter Thermal Industries.Employer Description:Founded in 1945, Carter Thermal Industries has grown to become one of the most substantial and respected privately owned engineering groups within the UK. The group’s manufacturing operations combine engineering expertise with innovation to remain at the leading edge of technology.
Carter Retail Equipment are part of the wider group (Carter Thermal Industries) and specialise in refrigerated display cabinets.
We work internationally across the world selling our refrigeration display cases, with customers including but not exclusive to Tesco, M&S, CO-OP, Sainsbury’s, Target, HEB.
Carter Retail Equipment are committed to employing local people.Working Hours :When at Make UK: Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support for the Pupils:
Be ready to receive pupils on arrival and after break or lunchtime
Support individual pupils’ learning activities and additional learning needs
Assist with the care and support of pupils, including those with SEND
Contribute to the health and well-being of pupils
Build and maintain positive relationships with pupils and groups
Model appropriate behaviour for pupils
Support pupils in achieving daily targets
Support pupils’ individual learning and development, including cognitive and learning skills
Help develop pupils’ literacy and numeracy skills to improve attainment across the curriculum
Support for the Teachers:
Prepare classroom resources and maintain pupil records
Support behaviour management in the classroom and playground
Assist with delivering the school curriculum, especially literacy and numeracy
Provide support for learning activities
Support the use of ICT in the classroom
Help maintain a safe environment for pupils and staff
Assist with classroom displays
Provide routine administrative support
Contribute to planning and evaluating learning activities
Support teachers during planning meetings and help prepare lessons, resources, and classroom setups
Assist in recording pupil progress
Support for the School:
Maintain effective working relationships with colleagues and parents
Attend weekly staff briefing meetings
Contribute to pupil safety and security
Engage in professional development and reflect on own practice
Follow confidentiality, child protection, Health & Safety, and other school/MAT policies
Administer first aid to pupils (after training)
Support smooth transitions between educational phases
Liaise with parents and external parties as required
Training:
You will work towards your Level 3 Early Years Educator qualification across a total duration of 18 months
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Opportunities for progression
Employer Description:St Matthew’s is a welcoming and inclusive Church of England school in West Bowling, Bradford. Our nursery provides a nurturing, safe, and stimulating environment for children aged 3–5, helping them develop socially, emotionally, and academically. We are a values-driven school with a strong sense of community, dedicated staff, and a child-centred approach to early education.Working Hours :Monday - Friday, 8.15am - 3.30pm, Term-time only.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To be considered, you should possess excellent phone manners, a professional demeanour, and the ability to manage all aspects of the property sales process, including market appraisals. We’ll train you on the specifics of the role, but your drive, character, and lead generation skills are what will set you apart.
The role will involve:
Registering prospective vendors and buyers
Arranging and accompanying viewings
Handling Offers
Sales negotiation & progression
Overseeing the successful negotiation of the properties
In addition, the candidate will need to be able to demonstrate:
Excellent face-to-face customer service skills
Good presentation and communication skills
The motivation to succeed
A confident and professional manner
Ability to show resilience and to make the most of any opportunity
Local area knowledge would be beneficial
Full clean UK driving license (essential)
Training:The successful candidate will obtain a Level 2 Junior Estate Agent Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am till 6.00pm. Saturday, 9:30am till 4:30pm, with a 1-hour lunchbreak.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Customer Service skills,Motivated,Professional,Reliable....Read more...
Support the fee earner in all aspects of the management of cases.
To take full liability and quantum statements from client’s at the outset of a case
To take statements from clients and witnesses, drafting these as appropriate
To represent clients at hearings PADs and ISH
To undertake progress chasing work as per aspects of workflow allocated by fee earner and dealing with some routine post under supervision
To consider limitation from the medical records
To check medical records complete and arrange pagination
To draft letters of instruction to experts
To begin quantification of a claim and gather financial information for schedule of damages
To attend clients on the telephone and in person to provide up-dates on progress and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care
·Negotiating with third parties and other stakeholders to ensure the best possible outcome for the client
Dealing with post issue claims, including instructing, working with barristers and producing bundles and pre-trial checklists
Completing drafting as required including schedule of losses, PAD applications and any other documentation as required
Assessing quantum and attending conferences with Counsel
To ensure the confidentiality of all of the firm's and customer’s documentation and information
To be flexible and adaptable in taking on new roles within limits of capabilities
To undertake any other duties as may reasonably be required from time to time
Training:
Your academic training will be provided by BPP Legal
Off the Job Training is provided one day per week on an Academic Day which is taken from home
You will be required to attend at Mentoring Meetings
You will be required to attend various sessions which are held throughout the year
Training Outcome:
Advanced Paralegal Level 5
CILEX Qualification incorporating SQE 1 & 2 - Level 6 or Solicitor Apprenticeship Level 7
Employer Description:We are a specialist law firm with an expert team of solicitors and barristers dedicated to providing excellent client care and a responsive legal service.Working Hours :Monday to Friday, 9am to 5pm. Academic day one day per week for college course and off the job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Day to day tasks will include:
Complete DBS applications for employees
Set up and process new starters and leavers and issue P45
Send employee hours over to customers on a daily basis
Respond and resolve payroll queries promptly
Add deductions to payroll systems and internal systems
Training:Level 3 Business Administrator apprenticeship standard, which includes:
Level 3 NVQ in Business Administration
Personal Learning and Thinking Skills (PLTS) workbook
Employee Rights and Responsibilities (ERR) workbook
Functional Skills in maths, English, and ICT (if required)
20% off the-job-training
Training Outcome:A full-time role will be offered upon completion of the apprenticeship, providing the candidate has shown aptitudeEmployer Description:We provide market-leading, full-service recruitment across the logistics and manufacturing sectors.
Our highly experienced recruitment consultants provide flexible, cost-effective, and responsive recruitment services to our candidates and our portfolio of clients. In fact, we can often call on many hundreds of carefully selected people who have all been thoroughly vetted and reference checked.
Over time, we have understood that all clients are indeed unique. In today’s market, one-size-fits-all really doesn’t. To allow us to create the right solution for you, our Temporary Recruitment Solution Design Service is a modular recruitment service model based around our key service elements. This enables us to work with you to shape and mould the most cost-effective and impactful recruitment solution around your organisational needs. It creates a firm platform with future options for growing and developing our services to you as we progress together.
We’re a corporate member of the Recruitment and Employment Confederation. REC members are recognised for their professionalism and the value they provide to clients and candidates. If a recruitment agency displays the REC logo, it's a sign of quality. It demonstrates that they have passed the REC Compliance Test and adhere to their Code of Professional Practice.
We’re also a member of Stronger Together, which is a business-led initiative working hard to reduce modern slavery particularly forced labour, labour trafficking and any exploitation of workers.
Finally, integrity means supporting the personal and professional development of our teams. We are working towards Investors In People accreditation which will help us to provide training to help make sure our staff are happy and fulfilled.Working Hours :Monday- Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Work in fast paced environment,Hard working,Knowledge of social media,Punctual,Good timekeeping,EXCEL knowledge....Read more...
A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Training:You will be based at our Head Office in Blackburn 4 days a week, and complete your day release program at Burnley College.Training Outcome:Our current apprentices have progressed onto Creative Digital Design Professional (integrated degree), Level: 6 whilst maintaning full time employment at Vital Energi, and have secured full time positions within the organisation. Employer Description:Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects.
We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.Working Hours :Monday to Friday 8am to 5pmSkills: IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
The role of a Learning & Development Apprentice includes:
Administration of our apprenticeship schemes including:
Liaising with training providers to obtain updates
Organising enrolment requirements
Setting apprentices up on our government account
Booking hotel accommodation through our internal and external portals
Supporting apprentices with their End Point Assessment preparation
Organising both internal and external venues, catering and logistics for our main L & D training programmes and internal academies
Sending invites, joining instructions, monitoring acceptances and attendance of delegates and gathering feedback
Coordinating training sessions with delegates and training providers for, at times, up to 100 delegates
Submitting and approving grant claims and processing remittances
Maintaining data in L&D spreadsheets and our new Training Management System
Raising supplier fee expenses, processing invoices and updating cost tracker
Processing payments and other administration duties assigned to our internal professional development schemes
Updating employee training records and saving certificates
Processing L&D training requests and booking individual development courses
Issuing fees letters and study agreements for funded courses
Monitoring the L&D inbox and dealing with queries on the phone, by email and via Microsoft Teams
Training:Level 3 Business Administration
A Level 3 qualification in Business Administration that meets the knowledge requirements of the standard and is approved by the industry’s recognised professional bodies.
You will receive full on-the-job training by your dedicated mentor
Your apprenticeship will be supported by an external service provider that will be carried out on site and in a virtual capacity.
Training Outcome:You will be a integral part of the team from day one with JN Bentley and when you complete your initial apprenticeship qualification you will be considered for fa permanent role and further training. This will be discussed with both your mentor and our Learning and Development team.Employer Description:JN Bentley is a leading civil engineering and construction company in the UK, directly employing over 1850 people and with an annual turnover in the region of £400 million, generated from projects in both the building and civil engineering markets. As part of the global management, engineering and development consultancy, Mott MacDonald, we offer our clients full feasibility, design and construction services throughout the UK.Working Hours :General working hours:
Monday - Friday 8.30 - 5.00
Based in our Head office in Skipton
Option to work 1 or 2 days at homeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Working with children between the ages of 1-5 years, organising activities, being pro-active with the help and care carried out within the early years teaching sector
Assisting and meeting the personal/emotional needs of individual children - changing nappies, feeding, caring and establishing a relationship with children
Work (under supervision) providing all aspects of care/support to children, ensuring they take part with day- to- day learning and play activities
Ensure that the setting is safe, clean and well presented
Collaborate with colleagues ensuring the highest standards ofwork are carried out and are provided throughout your role in a positive manner
To contribute to a high quality caring environment for children by creating a warm, friendly and stimulating atmosphere in which the children can develop emotionally, socially and educationally through individual attention and group activities
Attend team meetings and contribute relevant ideas
Be able to understand and implement the setting’s confidentiality policy
Contribute towards an effective and supportive team environment
Training:Early Years Practitioner Level 2 Apprenticeship Standard:
An apprenticeship includes regular training from your tutor,who comes to the setting
At least 20% of your working hours will be spent training or studying
Training Outcome:
When you have successfully completed your Apprenticeship, you may have the opportunity to continue with an exciting career in childcare
Initially you will be working towards an NVQ Level 2 in Childcare, with a chance to progress to a level 3 after that
Employer Description:At little Simbas, we believe in fostering a sense of nurturing, belonging and pride. Through our curriculum, we strive to lay foundations that will provide all children with opportunities to grow, learn and find their remarkable.
We carefully select our staff so that they can play an instrumental role in the nursery. At Little Simba’s, we offer training to all our staff members to ensure that everyone continues to develop their skills and shares the same vision.
Our aim is to build a community with our parents and carers to ensure that children are empowered and they reach their full potential.Working Hours :Monday - Thursday, 8.00am - 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
