Technician Jobs Found 650 Jobs, Page 26 of 26 Pages Sort by:
QA Technical Service Representative
JOB DESCRIPTION The QA Technical Service Representative is responsible for the timely delivery of services as they relate to the quality assurance of Tremco's installed roofing systems within their respective region. Duties/Responsibilities, Core knowledge: Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
QA Technical Service Representative
JOB DESCRIPTION The QA Technical Service Representative is responsible for the timely delivery of services as they relate to the quality assurance of Tremco's installed roofing systems within their respective region. Duties/Responsibilities, Core knowledge: Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
HR Support Apprentice
Key Responsibilities Core Operations & Data Administration: Data Administration: Ensure employee information is accurately entered and updated in HR systems and spreadsheets. Learn the necessary processes for informing key contacts (Payroll, Finance, etc.) of these changes System Maintenance: Assist with accurate data entry and maintenance within Workday and external statutory portals Payroll Input Assistance: Help the team prepare data for payroll, specifically by gathering and verifying information related to employee leave of absence and variable allowances Benefits Coordination: Assist with the administrative tasks required to coordinate the renewals of benefits and insurance policies Process Execution: Maintain rigorous attention to detail and accuracy in executing all processes Employee Support & Compliance: First-Line Query Resolution: Monitor the AskPX ticketing system, triage incoming employee and manager queries, and either resolve basic questions or quickly route complex issues to the correct specialist Onboarding & Offboarding Support: Assist with the coordination of tasks for new hires and departing employees Compliance Support: Help monitor employees who require visas (whether sponsored or not) and assist with collecting documentation to ensure full local compliance Preparation of letters (offers, contracts, change of terms, probations etc) Continuous Improvement: Project Execution: Collaborate with the EMEA People Operations team to execute specific administrative tasks related to broader People Operations initiatives and priorities Balance work responsibilities with your apprenticeship qualification requirements Key Competencies: We are looking for an individual with: Foundational Knowledge: A keen interest in starting a career in HR administration, HR operations, or a similar field, with a focus on the UK and Ireland Collaboration: A willingness to learn to work both independently on tasks and collaboratively across different teams Attention to Detail: Excellent focus on detail and accuracy, especially when handling data and legal documentation Learning Mindset: A proactive and curious approach to learning about local labor laws and employment practices Communication: Excellent English language skills. Knowledge of other European languages will be an asset Tech Aptitude (an advantage but not necessary): Prior exposure to a corporate HR shared services environment or a large HR Information System like Workday would be beneficial but not required Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication qualification Training Outcome: Over 90% of our apprentices move on to permanent full-time employment in the tech industry There are also opportunities to extend your training with a higher-level Apprenticeship Programme We have already helped over 1000 people start their tech and digital careers with an apprenticeship Employer Description:Trimble connected solutions give you a better way to work. Whether you design and construct buildings, operate and maintain infrastructure, optimize global supply chains or map the world, Trimble keeps your projects moving.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative ....Read more...
Apprentice BIM Trainee
As a BIM Apprentice, you will support the delivery and management of digital construction information across live projects while developing your technical knowledge and practical experience in Building Information Modelling (BIM). Working alongside BIM Coordinators, BIM Managers, design teams, and site teams, you will help ensure project information is produced, managed, and coordinated in line with company and industry standards. Key duties and responsibilities will include: Assisting with the creation, review, and management of digital models using various software, digital platforms and other enabling technologies. Supporting BIM teams in carrying out model coordination and clash detection using Autodesk Navisworks and other coordination tools. Managing and maintaining project information within the Common Data Environment (CDE), ensuring documentation is stored, shared, and updated correctly. Carrying out quality assurance (QA) and quality control (QC) checks on project information to ensure compliance with BIM standards, project requirements, and company procedures. Assisting in the preparation and review of BIM documentation, including BIM Execution Plans (BEPs), project information requirements, and model management procedures. Supporting the production and coordination of federated models by combining information from multiple disciplines. Working closely with design teams, site teams, and external consultants to support collaboration and information exchange throughout the project lifecycle. Attending project meetings and assisting with the communication of BIM related issues, updates, and actions. Gaining site-based experience to understand how BIM information is applied in live construction environments, including sequencing, logistics, and construction methods. Supporting the continuous improvement of digital processes through research into new technologies, automation, and innovation in BIM workflows. Assisting with troubleshooting BIM-related issues and helping to maintain project documentation and compliance records. Throughout the apprenticeship, these responsibilities will increase as skills and experience develop, progressing from supporting project teams to taking ownership of information management and coordination activities on live projects.Training:The BIM Apprenticeship provides a structured blend of practical workplace learning, formal training, and on-site experience to support the apprentice’s development into a competent BIM professional. Training will be delivered by experienced internal mentors, project teams, and external learning providers, ensuring both technical and industry knowledge are developed throughout the programme.Training Outcome:Successful completion of the BIM Apprenticeship will provide the apprentice with a strong foundation for a long-term career in digital construction, information management, and project delivery. The skills, knowledge, and practical experience gained throughout the programme will create clear progression opportunities across the construction and built environment sector. Future career prospects may include: Progression into a permanent BIM Technician role, taking ownership of project information management, model coordination, and digital delivery. Development into a BIM Coordinator / Manager role, taking the lead on standards compliance and project-wide information management. Opportunities to progress into wider digital construction roles such as BIM Manager, Information Manager. Specialisation in areas such as model authoring, clash detection, Common Data Environment (CDE) management, or digital project coordination. Progression into design management, project management, or construction planning roles through broader project exposure. Opportunities to contribute to digital innovation, including automation, AI integration, and advanced collaborative technologies within construction. Further professional development through advanced qualifications, certifications, and industry recognised BIM training. Employer Description:Winvic Construction Ltd is a leading main contractor specialising in turnkey solutions for industrial, build-to-rent, student accommodation and civil engineering and infrastructure projects. As well as protecting the planet for future generations, we want to raise the bar for delivering sustainable buildings and assets for our clients, whilst leaving a lasting positive, social, environmental, and economic legacy.Working Hours :Based at Head Office in Northampton Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Digital Skills ....Read more...
Apprentice Facilities Engineer
What you will do: The role involves shadowing the onsite engineering team providing general assistance to ensure the smooth running of the day-to-day activities of the team. Alongside a full-time job - The successful candidate will study to complete a 4-year Level 3 Engineering Maintenance Technician Apprenticeship. Key Responsibilities: As part of the facilities team, assist in maintaining the structures and mechanical and electrical services at the Company’s premises including the following key functions: Carry out routine maintenance activities in accordance with the Company’s and / or third-party specialist procedures and requirements. Carry out routine inspection functions in accordance with the Company’s and / or third-party specialist procedures and requirements. Plan and manage preventative maintenance activities including works in-house and works by 3rd party providers. Assist the Facilities team in managing service provider contracts including arranging and supervising contractor attendances and unplanned works. Carry out all duties in accordance with the Health and Safety Policy and procedures. Assist with ongoing improvement of Health and Safety throughout the business. Assist the Facilities team to ensure compliance with relevant statutory obligations. Update and maintain the Facilities database in accordance with the Company’s procedures. Draft day work orders, supervise contractors. Review and report on equipment performance levels. Review and report on contractor performance levels. Assist in maintaining a range of mechanical equipment and when required undertake works such as lighting, small power, fire alarms systems, and some other similar type systems. Consult with management on identified needs and the implementation of repair projects. To carry out other duties appropriate to the level and character of the post. Potential to provide split-shift cover Monday - Friday. Who you will be: Someone who can communicate with a range of people from different backgrounds including ethnic, social and professional both verbally and in writing. Someone who can relate to all levels within organisation. Someone who will be able to manage a demanding workload by prioritising tasks and projects to meet appropriate work standards in a busy environment. Someone who can collect and analyse complex data and statistics. Someone who will effectively embody the company’s values of Ambition, Focus, Integrity, Openness, Respect. Someone who can travel between Worthing HQ and Crawley College. Driving licence strongly preferred. Training Outcome:There is the potential for a permanent position on successful completion of the apprenticeship, and this will be confirmed during the final year.Employer Description:Rayner is a leading developer and manufacturer of ophthalmic implants and pharmaceuticals who specialise in intraocular lenses (IOLs) and related products used in cataract and refractive surgery. Since the development of the world’s first IOL, they have continuously pioneered IOL design with a goal of improving vision and restoring sight worldwide with their patients at the heart of everything they do. Rayner is a unique place to work with its own special culture and people, who are all driven to provide the best visual outcomes for clinicians and patients. Whilst their vision drives and guides what they do, it is their culture and the way they work as well as treat themselves and others that forms the foundation of what they do. Being ambitious, focussed, open, respectful and keeping promises enables them to take on challenges that other businesses simply won’t entertain, and it’s those qualities they value and nurture in the people they work with.Working Hours :Monday to Friday, with possible requirement to cover split shifts, and one day attendance at Crawley College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Willing to learn,Enthusiastic,Self-Motivated,Forward thinking,Flexible,Resourceful ....Read more...
Business & Admin Apprentice
Tasks including but are not limited to: Managing inbound and outbound calls, leasing with service users, their families and prescribers- within Medequip agreed KPIs Booking all delivery rounds in advance for Technicians and Service Engineers, utilising the software appropriately Ensuring all client and delivery details are correct and up to date, adding notes to the system where necessary Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved Answering emails and complaints within Medequip agreed timeframes Liaising between health professional and service users Ensure Technician’s mix of work is acceptable, assessing the workload Managing reception and facilitating retail sales Use of online ordering system processing in order to triage and process incoming clinical orders from prescribers across the county Extensive phone work in order to speak with service users to agree convenient delivery and collections dates Booking activities to technicians in order to adhere to order KPI targets. Taking care to respond to the order speed within the required timeline ie sameday/next day emergencies Taking incoming calls from prescribers and service users in order to triage requests and respond accordingly ie raise a repair or collection Liaising with the warehouse via an online chat platform in order to identify stock requirements to fulfil orders Maintaining provision of user manuals and instructions to the warehouse for equipment provided to services Training on service provision in order to support the depot online query portal Completing mandatory training, e.g. cyber security, safeguarding, equality and diversity Training: You will be working towards a Level 3 Apprenticeship Standard in Business & Admin This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required Training Outcome: On successful completion of your apprenticeship you may be offered a full time position with the company You could also potentially look at higher level apprenticeships to continue your business career Employer Description:Medequip is a specialist logistical business that provides innovative solutions in the Health and Social Care sector. As one of the longest-serving providers of contracted out ‘Community Equipment Services’, having been awarded our first community equipment contract in early 1993, we have grown in both size and expertise to now offer fully integrated services which reflect the complex needs of the sector, designed and coproduced in conjunction with commissioners, professional prescribers, community support organisations, and the families, carers and most importantly, those people who use our services. Safeguarding is our highest priority, supported by our ISO 9001/45001/14001/27001 accredited integrated QMS, and Medequip were the first organisation to gain companywide CECOPS and TSA accreditations. Medequip is unique in specialising solely in community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning, and recycling homecare medical equipment. Over time we have extended our one stop shop to include online retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, TEC, falls prevention services and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation, and implementation.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
ICT Technical Services Apprentice
Installation and Management of ICT Resources: Perform basic PC hardware repairs and upgrades Follow acceptance test procedures for new ICT equipment Maintain common hardware found in school; install applications and trouble-shoot basic problems Set up hardware and perform basic checking of networked PCs Perform routine tasks to maintain user accounts and permissions Maintain the Trust website by uploading pages and files Implement changes to hardware and applications, collate and interpret results of testing Assist with the purchase of equipment following Trust procedures Contribute to the maintenance of the ICT resource database Supporting the Trust’s ICT service: Update records of installed hardware and software; maintain a software library and store original copies of installed applications Follow school backup, virus protection and security procedures Note risks to ICT systems and suggest precautions; follow extended maintenance procedures Respond to support requests according to Trust procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution Work to the school’s support service definition and note problems in maintaining service levels; track external support calls Support staff and pupils in the use of ICT resources through direct interaction and by producing simple help sheets Respond to requests for setting up and removing AV equipment for lessons, meetings and presentations Maintain AV equipment in a safe, clean and serviceable condition, effecting simple repairs where necessary Health & Safety Procedures: Carry out basic safety checks Follow relevant H&S procedures and raise awareness among staff, pupils and other users Developing the Trusts’ ICT service: Attend and support staff training sessions, to increase personal understanding of how ICT is used in specific contexts Attend relevant courses and actively seek to broaden knowledge and skills relevant to responsibilities Read Trust policy documents, schemes of work and curriculum plans; attend relevant meetings This job description outlines the main activities of the post holder. It is not meant to be, nor is it, an exhaustive or exclusive list of specific duties and activities. The post holder will be expected to undertake any duties, which could reasonably be construed as being within the remit of the post.Training: Level 3 Information Communications Technician at Stockton Riverside College Functional skills maths and English, if required Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Our academies provide high quality educational and learning experiences which aim to develop: confident individuals who are positive about who they are and what they can achieve successful, enthusiastic and motivated learners positive participants in their local and wider communities We have close working relationships with local schools which enable our students to form relationships and links with other children and young people around them. Established partnerships with post 16 education and vocational learning providers help to prepare our students for adulthood. We value our close partnership with parents and carers and we actively seek to realise the hopes and aspirations they have for their children and young people. Each academy has its own website which I would encourage you to visit where you will hear more from the Principals about what they do and what their students achieve. Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Microsoft Office knowledge,Able to follow instructions,Excellent record keeping,Able to develop relationships,Enthusiastic & Positive,Committed,Confidentiality ....Read more...
Construction Site Supervisor Apprentice - VINCI Building - Norwich
Joining our team will mean working on our sites in and around the London and North area. The role would include a mixture of office and site-based tasks to give you the well-rounded experience required to see schemes from conception into construction and completion. This would involve exposure to Health, Safety & Environment management, Planning and Co-ordination and Commercial management. Once you have completed the departmental rotations, you will choose your preferred career pathway and work towards technical and professional qualifications in that area. Responsibilities: You will work with the site management team to ensure the projects are completed safely, on time, on budget and to the correct specifications You will spend time in our different departments, such as site engineering, construction management, design, planning, digital, commercial and pre-construction You will learn how we procure work, design, plan, and construct buildings for our clients You will become proficient in the application and use of a wide range of company systems and software packages, and also survey instruments As well as learning on the job, you will be required to attend college Our regions cover a large geographic area and although we try to place staff near their homes sometimes, they may be required to work some distance away. Training: Level 4 Construction Site Supervisor Apprenticeship HNC Construction Built Environment Technician Level with CIOB - Chartered Institute of Building Block Release at Dudley College - accomdoation and travel is organised for you Training Outcome: VINCI Building Apprenticeship Scheme has been designed to kick-start your journey towards becoming an industry expert You will get hands-on experience and tailored training to support you every step of the way In addition to the qualifications the programme will enable candidates to progress in terms of level of responsibility, interpersonal skills, leadership, commercial awareness and technical engineering knowledge. This position offers candidates to opportunity to learn on the job, gain a recognised qualification and the opportunity to progress on to a degree course upon completion and ultimately lead to full membership of the relevant professional institutions. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:Do you want to be a part building the environments in which we live, using the latest technology and building methods? VINCI Building are committed to creating a working environment that is inclusive and diverse. VINCI Building is engaged on a variety of interesting and challenging construction projects predominantly within the healthcare, education and commercial sectors across all regions in the England. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Working Hours :Monday to Friday, from 8.00am - 5.00pm. Fixed term contract for 2 years.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Construction Design Apprentice - VINCI Building - London & North
You will gain valuable experience in different departments to gain competence in the following areas: Support others in the development of compliant, costs effective, safe, and sustainable design solutions on the tenders and projects assigned to Understand the Design Management & Digital Engineering Procedures Understand and support the completion and maintenance of documentation referenced within the Design Management Procedures Understand what a Common Data Environment is and how to access, view and review information held within it Support project teams with the maintenance of the Common Data Environment, helping to ensure the platform is up to date with the right information Open, view and review models using the Digital Engineering software available within the Division Manipulate models and of extracting images and data to support project delivery Check drawings and specifications for naming convention compliance. With support, develop understanding of the types of issues to consider when looking at the designs provided Understand the importance of meeting minutes, taking responsibility for recording meetings when requested and sharing with the project team Understand the importance of material, product and system testing accreditations and the links to contractual and regulatory requirements. Support others in obtaining evidence of required certification Understand the statutory approvals typically required for project’s delivery and support others in achieving necessary approvals Create awareness of CDM 2015 regulations and its link to safer design, safer construction and safer buildings Training: Level 4 Construction design and build technician Apprenticeship CIOB - Chartered Institute of Building Day Release at London South Bank University Training Outcome: VINCI Building Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way In addition to the qualifications, the programme will enable candidates to progress in terms of level of responsibility, interpersonal skills, leadership, commercial awareness and technical engineering knowledge This position offers candidates to opportunity to learn on the job, gain a recognised qualification and the opportunity to progress on to a degree course upon completion and ultimately lead to full membership of the relevant professional institutions We are looking for a long-term relationship with our apprentices, and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows Employer Description:Do you want to be a part building the environments in which we live, using the latest technology and building methods? VINCI Building are committed to creating a working environment that is inclusive and diverse. VINCI Building is engaged on a variety of interesting and challenging construction projects predominantly within the healthcare, education and commercial sectors across all regions in the England. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Working Hours :Monday - Friday, from 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Trainee Production Technician Apprentice
This is your chance to become part of a small, close-knit groupof skilled engineers and technicians who are constantly pushing the boundaries of what’s technically possible. In this hands-on apprenticeship, you’ll develop specialist skills while working on cutting-edge projects for demanding and high-profile applications. You’ll learn how to work with exceptional accuracy and precision, contributing to the production of fully traceable, high-quality installations trusted by our clients worldwide. From intricate compression load cells within our standard product range to bespoke multi-axis sensors and complex high-value customer components, no two days are the same. Guided by experienced professionals, you’ll gain practical experience assembling and testing advanced products using engineering drawings, CAD models, work instructions and test procedures - all while building the technical knowledge and confidence needed for a successful engineering career. This is more than just an apprenticeship - it’s an opportunity to learn from experts, work with advanced technology, and play a key role in delivering precision-engineered solutions to some of the most challenging applications in the industry. Key Responsibilities: Carry out precision bonding, fine soldering, wire routing, testing, and coating processes in line with engineering specifications and quality standards Assemble and test a variety of strain gauge-based products and customer components with a high degree of accuracy and attention to detail Use small hand tools and specialist equipment safely and effectively to complete assembly and production tasks Follow work instructions, engineering drawings, CAD models, and test procedures to ensure products are manufactured correctly and consistently Maintain accurate and fully traceable computer-based production and quality records as required Inspect completed work to ensure it meets strict quality and performance standards before release Support continuous improvement activities by identifying opportunities to improve efficiency, quality, and working practices Maintain a safe, clean, and organised working environment by adhering to strict health and safety procedures and maintenance guidelines Work collaboratively within a small, close-knit technical team to meet production targets and customer expectations Demonstrate professionalism and discretion when handling confidential customer projects covered by non-disclosure agreements (NDAs) Show flexibility and willingness to support other areas of the business as required, with opportunities to gain experience within the calibration and machining departments Take an active role in personal development throughout the apprenticeship, building technical knowledge and practical engineering skills Training: Engineering Technician Level 3 Warwick Trident College Training Outcome:This is more than just an apprenticeship - it’s an opportunity to learn from experts, work with advanced technology, and play a key role in delivering precision-engineered solutions to some of the most challenging applications in the industry. A full-time job on successful completion of the apprenticeship.Employer Description:Established in 1983, PCM is a deeply passionate, third generation family business that works with the latest technology to provide load cell manufacture, strain gauge installation and force calibration services that are best in class, globally.Over the past 40 years, we have continually reinvested in our facilities and developed a wealth of experience, meaning today we are well-equipped to solve the biggest, most unique and most demanding measurement challenges in any engineering sector.Our reputation for uncompromised quality and precision, combined with our commitment to traceability and continuous improvement (as evidenced by our IS0 9001 and UKAS 17025:2017 accreditations), sees our skilled team repeatedly trusted by industry leaders to keep their critical operations running smoothly.Following our recent rebranding, PCM is now expanding as part of our long-term goal to become undisputed, worldwide leaders in the load measurement field.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
ICT Support Technician Apprentice
To support the effective delivery of ICT services within the school while developing technical skills and gaining hands-on experience in a busy educational environment. This is a training role, and full guidance will be provided. Main Duties and Responsibilities Technical Support Provide first-line support to staff and students, logging and resolving ICT issues under supervision. Assist in troubleshooting hardware, software, and network problems on site. Support the setup, configuration, and installation of workstations, laptops, tablets, peripherals, and classroom technology. Help maintain ICT rooms, computer suites, and teaching spaces to ensure equipment is ready for use. Operational Support Assist with the daily operation of the site’s IT helpdesk, ensuring issues are logged, updated, and escalated appropriately. Collect, deliver, move and set up ICT equipment around the school as required. Refill and replace printer toner/cartridges and support monitoring of print devices. Help maintain accurate asset records, including adding new equipment to the school’s inventory system. Support the safe disposal and recycling of ICT equipment according to Trust procedures. Maintenance & Housekeeping Carry out routine cleaning of ICT equipment and ensure tidy, organised workspaces. Assist in basic maintenance tasks and promptly report concerns or faults to the Network Manager. Support the security marking, organising, and storage of ICT equipment. Assist in maintaining a tidy and safe repair/maintenance area. Collaboration & Development Work closely with the Network Manager and communicate regularly regarding issues, priorities, and ongoing tasks. Respond promptly to tasks or requests assigned by the Network Manager or wider IT team. Attend relevant meetings or training sessions as identified in the school calendar. Observe and learn from experienced technical staff, contributing to the team where appropriate. School Mission Context To support the school’s ethos and work positively and supportively in accordance with the school’s plans, policies and procedures. To plan, implement, monitor and review the work and the use of resources for which are responsible, in the best interests of the school. To foster good relationships with all members of the school and local community. To acknowledge and act upon the necessity for personal professional development and participate in the school’s scheme for Performance Management. To promote and celebrate the successes of the school and all it stands for on all occasions and, in particular, in fostering a positive image with stakeholders. To use every opportunity to act as a role model of professional conduct and presence with colleagues, students and the wider community, demonstrating high personal standards of expertise, commitment and service to the school. Training: Information Communications Technician Level 3 Apprenticeship Standard. You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills. Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Loxford School Trust is a successful multi-academy trust supporting schools across London and Essex, committed to delivering outstanding education and opportunities for over 8,000 students. With a strong focus on innovation, collaboration and professional development, the Trust provides a dynamic environment where staff and apprentices can grow, learn and make a real impact in education.Working Hours :Monday - Friday (8:30am - 4:30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Tech Savvy,Troubleshooting,Hardware and Software,Motivated,Positive and enthusiastic,Can do attitude,Willingness to learn ....Read more...
Construction Site Supervisor Apprentice - VINCI Building - South
Joining our team will mean working on our sites in and around the London and North area. The role would include a mixture of office and site-based tasks to give you the well-rounded experience required to see schemes from conception into construction and completion. This would involve exposure to Health, Safety & Environment management, Planning and Co-ordination and Commercial management. Once you have completed the departmental rotations, you will choose your preferred career pathway and work towards technical and professional qualifications in that area. Responsibilities: You will work with the site management team to ensure the projects are completed safely, on time, on budget and to the correct specifications You will spend time in our different departments, such as site engineering, construction management, design, planning, digital, commercial and pre-construction You will learn how we procure work, design, plan, and construct buildings for our clients You will become proficient in the application and use of a wide range of company systems and software packages, and also survey instruments As well as learning on the job, you will be required to attend college Our regions cover a large geographic area and although we try to place staff near their homes sometimes, they may be required to work some distance away. Training: Level 4 Construction Site Supervisor Apprenticeship HNC Construction Built Environment Technician Level with CIOB - Chartered Institute of Building Block Release at Dudley College - accommodation and travel is organised for you Training Outcome: VINCI Building Apprenticeship Scheme has been designed to kick-start your journey towards becoming an industry expert You will get hands-on experience and tailored training to support you every step of the way In addition to the qualifications the programme will enable candidates to progress in terms of level of responsibility, interpersonal skills, leadership, commercial awareness and technical engineering knowledge. This position offers candidates to opportunity to learn on the job, gain a recognised qualification and the opportunity to progress on to a degree course upon completion and ultimately lead to full membership of the relevant professional institutions. We are looking for a long-term relationship with our apprentices, and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:Do you want to be a part building the environments in which we live, using the latest technology and building methods? VINCI Building are committed to creating a working environment that is inclusive and diverse. VINCI Building is engaged on a variety of interesting and challenging construction projects predominantly within the healthcare, education and commercial sectors across all regions in the England. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Working Hours :Monday to Friday, from 8.00am - 5.00pm. Fixed term contract for 2 years.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
First Line Support Analyst Apprenticeship
About the Company: Our client is a leading eCommerce software provider based in Leicester (20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a First Line Support Analyst, you’ll be the first point of contact for our customers, helping them get the most from our products and resolving issues efficiently. You’ll build practical experience in: Customer support and communication Troubleshooting and problem-solving Working alongside technical teams and developers Understanding how a global SaaS business operates Your key responsibilities will include: Efficiently responding to enquiries via live chat Taking full ownership of customer enquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need updating and reporting back to your lead What We’re Looking For: GCSE Grade C/4 or above in Maths & English (or equivalent) Important Eligibility Note: To qualify for government apprenticeship funding, applicants must not already hold an IT-related qualification at Level 3 or higher (e.g., A-Levels, BTEC, Degree, or Masters in a computing subject). This program is designed to provide substantially new skills; therefore, candidates with prior advanced qualifications in this field are ineligible as they would be considered overqualified under current funding rules. We want to hear from you if you’ll bring: Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms. Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others Why Join Us? Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve Always open: With transparency, we simplify the complex, collaborate globally and empower everyone We believe openness in our communication with customers, partners, and team members is essential for building strong relationships Private Medical Insurance Training:Training & Development: You will complete a Level 3 Digital Support Technician Apprenticeship, covering: Operate digital information systems Digital architecture (physical storage vs cloud, the role of operating systems and servers) Maintaining end-user systems (software, hardware and operating systems) Information security principals System security Account management (optional) Managing & analysing data Digital marketing This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome: This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience ....Read more...
Apprentice Engineer - Maintenance
To be part of the Munton Engineering team and to be responsible for the maintenance and continued efficient & safe running of the Stowmarket site To accept the undertaking, ownership and accountability of an engineering apprenticeship to ensure sufficient learning and development is achieved To successfully complete an apprenticeship recognised by Muntons To develop at being responsible for carrying out a range of electrical and mechanical engineering works, including proactive planned maintenance, small projects, installations & reactive activities and repairs Day to Day engineering-Lead by and accompanied with your mentor: To provide a dynamic and proactive response to engineering breakdowns, in order to maximise production and minimise plant downtime Plan access to perform preventive maintenance tasking as per allocation from the CMMS system To communicate on a daily basis with your mentor / Engineering Team Leader to ensure established priorities are dealt with in a co-ordinated approach Participate and update all taskings from the CMMS system, Prioritising tasks, breakdowns and preventative maintenance task To work flexibly and respond to the changing demands of the work, adapting to new work routines and practices accordingly Updating your college workbook, and assignments, attending review meetings Keeping records of work done and that meets the framework requirements of the course Ensuring all college deadlines are met 100% of the time Ensuring all off the job training is met Ensure all safety protocols are adhered to at all times General Maintenance activities. Lead by and accompanied with your mentor: General day to day repairs within skillset and training To work alongside your customers and team members to carry out plant modifications and ensure plant is properly maintained To participate in all aspects of maintenance work associated with plant shutdowns To undertake planned maintenance routines as guided by the Maintenance Manager/ Team leader Manage contractors including performing inductions and permits with support from your Mentor/ Team Leader Plant Hygiene. Lead by and accompanied with your mentor: Ensure all tools and equipment are removed from the food processing areas when completing tasks Ensure the engineering workshop is tidy and maintains a good standard of house- keeping Ensure spills are controlled and kept to a minimum Ensure you adhere to the company policy on hygiene Administration. Lead by and accompanied with your mentor: Respond to our internal customers request, providing updates via- email & CMMS system Keep up to date on tasks and include all information – work done-when updating CMMS Submit accurate descriptions of spare parts requested Update the relevant schedules and tables as required when changes are made Escalate any problems with your mentor/Team Leader Electrical. Lead by and accompanied with your mentor: Successfully fault find on electrical control and power systems identifying & including intermittent faults on processes on site Understand and modify SCADA systems as required (once training has been completed) Identify reasons for a Motor overloading, Test/ change failed motors, select correct equivalent alternative if needed to get process up and running Training: The learner will be studying the Engineering Maintenance Technician - Dual discipline Level 3 Apprenticeship Standard qualification Day release to West Suffolk College Training Outcome: The programme will involve gaining experience and training to develop your knowledge and skills to enable you to take up an Engineering position within the organisation The Company will endeavour to provide you with such training to achieve this aim but cannot guarantee a permanent placement Employer Description:Muntons is a leading supplier of malts and malted ingredients to the food and drinks industry worldwide.They have a 45 Acre site, are open 365 days a year, have a 24/7 manufacturing facility supplying 90+ different countries.Working Hours :Monday - Friday, 08:00 - 16:00Skills: Communication skills,Team working,Initiative,Problem solving skills,Attention to detail,Organisation skills ....Read more...
Apprentice Control & Instrumentation Engineer
To be part of the Munton Engineering C&I team and to be responsible for the maintenance and continued efficient & safe running of the Stowmarket site. To accept the undertaking, ownership, and accountability of an engineering apprenticeship to ensure sufficient learning and development is achieved. To successfully complete an apprenticeship recognised by Muntons. To develop at being responsible for carrying out a range of electrical and mechanical engineering works, including proactive planned maintenance, small projects, installations & reactive activities, and repairs. Day to Day Engineering – Lead by and accompanied by your mentor: To provide a dynamic and proactive response to engineering breakdowns, to maximise production and minimise plant downtime. Plan access to perform preventive maintenance tasking as per allocation from the Agility CMMS system. To communicate on a daily basis with your mentor / Engineering Team Members to ensure established priorities are dealt with in a coordinated approach. Participate in and update all tasks from the Agility CMMS system, prioritising tasks, breakdowns, and preventative maintenance tasks. To work flexibly and respond to the changing demands of the business, adapting to new work routines and practices accordingly. Updating your college workbook and assignments, attending review meetings. Keeping records of work done and that meets the framework requirements of the course. Ensuring all college deadlines are met 100% of the time. Ensuring all off the job training is met. Ensure all safety protocols are adhered to at all times. General Maintenance activities. Lead by and accompanied by your mentor: General day-to-day repairs within the skill set and training. To work alongside your customers and team members to carry out plant modifications and ensure the plant is properly maintained. To participate in all aspects of maintenance work associated with plant shutdowns across site. To undertake planned maintenance routines as guided by the Engineering Planner/ Team Leader. Manage contractors, including performing inductions and permits, with support from your Mentor/ Team Leader. Plant Hygiene. Lead by and accompanied by your mentor: Ensure all tools and equipment are removed from the food processing areas when completing tasks. Ensure the engineering workshop is tidy and maintains a good standard of house-keeping. Ensure spills are controlled and kept to a minimum. Ensure you adhere to the company policy on hygiene. Administration. Lead by and accompanied by your mentor: Respond to our internal customers request, providing updates via email & Agility CMMS system. Keep up to date on tasks and include all information – work done – when updating Agility CMMS. Submit accurate descriptions of spare parts requested. Update the relevant schedules and tables as required when changes are made. Escalate any problems with your mentor/Team Leader. Electrical. Lead by and accompanied by your mentor: Successfully fault find on electrical control and power systems identifying & including intermittent faults. Access Production PLC programmes via the correct software, identify correct steps in said programme to fault find issues. Understand and use SCADA systems as required. Identify reasons for a motor overloading, test/ change failed motors, select the correct equivalent alternative if needed to get the process up and running. Training: The learner will be studying the Engineering Maintenance Technician – Dual discipline Level 3 Apprenticeship Standard qualification. Day release to West Suffolk College. Training Outcome:The programme will involve gaining experience and training to develop your knowledge and skills to enable you to take up an Engineering position within the organisation. The Company will endeavour to provide you with such training to achieve this aim, but cannot guarantee a permanent placement. Employer Description:Muntons is a leading supplier of malts and malted ingredients to the food and drinks industry worldwide.They have a 45 Acre site, are open 365 days a year, have a 24/7 manufacturing facility supplying 90+ different countries.Working Hours :Monday-Friday (08:00-16:00).Skills: Communication skills,Team working,Attention to detail,Organisation skills,Problem solving skills,Initiative ....Read more...
HR APPRENTICE
1. Internal recruitment (Bristol hiring) Draft, post and refresh job adverts across LinkedIn, Total Jobs and other relevant boards for all live internal roles Triage all inbound applications within 24 hours and maintain the candidate tracker in Bullhorn Conduct first-stage telephone screens, take structured notes and prepare shortlists for hiring managers Coordinate interview scheduling, send confirmations, prepare interview packs and gather post-interview feedback Provide weekly hiring status updates to the CEO and hiring managers across 5V Tech, 5V Video and 5V Media 2. Talent acquisition support (London expansion & market mapping) Build and maintain structured market maps of target companies and consultants in London for the 5V Tech London expansion Draft and send approved outreach messages to mapped consultants, track responses and book follow-up conversations for the CEO Keep the London talent pipeline tracker accurate, up to date and shared with the CEO every Friday 3. HR administration & people operations Own the onboarding process for all new starters: offer letters, contracts, right-to-work checks, reference requests and induction scheduling Maintain accurate employee records (personal details, contracts, holiday, sickness, training records) across all group entities Support leaver processes, including exit administration, access removal and exit interview scheduling. Help administer the company benefits programme, including pension, healthcare and any flexible benefits Provide first-line support to managers and employees on HR policy and process questions, escalating appropriately Help keep the employee handbook, policies and HR templates current and aligned to UK employment law changes (including the Employment Rights Act 2025) Culture, engagement & events Support the planning and delivery of internal team events, training days and the annual offsite Help coordinate external mixer and networking events (including the Lisbon mixer) alongside the media team Champion the 5Values employer brand on LinkedIn and other internal communication channels Who we're looking forEssential Genuine interest in a career in HR, People or Talent Acquisition Strong written and verbal communication, comfortable drafting emails, adverts and messages on behalf of the business Highly organised, with the ability to track multiple workstreams and deadlines without being chased Confident with Microsoft Office (Word, Excel, Outlook) and quick to learn new systems (LinkedIn Recruiter, Bullhorn, Clay) A strong work ethic, a willingness to be in the office and to learn from the team in person during the first three months Meets the eligibility criteria for an English Apprenticeship (right to work, GCSE English and Maths at Grade 4/C or above, or willingness to complete Functional Skills) Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying Information Communication Technician Level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication qualification Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industryThere are also opportunities to extend your training with a higher-level Apprenticeship ProgrammeWe have already helped over 1000 people start their tech and digital careers with an apprenticeshipEmployer Description:5Values Consulting Group is a multi-brand recruitment and talent business operating across technology, media, and professional services. Our brands — 5V Tech, 5V Video, 5V Media, and 5V Velocity — serve clients globally from offices in the UK, US, Germany, and the Netherlands. We are a fast-growing, founder-led company that values innovation, accountability, and commercial impact.Working Hours :37.5 hours per week, Monday to Friday. Standard office hours are 08:30 to 17:30 with a one-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience ....Read more...
Level 3 IT Solutions Technician Apprenticeship at Taverham High School
Work independently to troubleshoot and resolve incidents and service requests Maintain and contribute towards a knowledge base As part of the IT Support team in ensuring that the network, hardware, software and peripherals are running smoothly, with access levels, applications and desktop setups appropriate for different users Maintain online services that extend the school network, such as Microsoft 365 and MIS, etc. Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed To function as an escalation, point for tickets requiring local on-premise involvement to resolve Offer support to other team members to help them troubleshoot and resolve incidents and service requests Assisting staff and pupils with software and hardware Routine maintenance of hardware and software, including replacing printer consumables, fixing paper jams, and cleaning projector filters Minor repairs to hardware Security of the network Security marking and keeping an inventory of equipment Identify and inform areas that will improve school IT security. Provide on-the-ground technical support for implementing project activities Complete individual project tasks within the expected time frame To closely monitor use of audio/visual materials and equipment and reclaim after use. To ensure that all resources are secure at all times when not in use To assist with maintaining and erecting staging, sound and AV equipment as and when required To liaise with outside suppliers in the hiring and potential purchases of audio/visual equipment for events and future projects. To be responsible for the production of audio/visual material for both internal and external uses for the promotion of/use by the school Help the Trust and academies achieve compliance with the Data Protection Act, RPA and GDPR Ensure that Copyright Licensing Authority guidelines are adhered to, as advised by the IT Management Team Assist staff on correct network procedures and use of new software To attend up to five agreed and specific evening events, to provide technical support. E.g. parents' evenings Advise staff and students on how to be “Cyber Safe” in accordance with NCSC or DFE guidelines To maintain staff and pupil confidentiality Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation: Let Me Play Limited Your training course: IT solutions technician. Equal to Level 3 (A level).Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.0am - 4.00pm. Friday, 8.00am - 3.30pm (30-minutes lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills ....Read more...
IT Support Apprentice
Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to-day operations and services Provide an excellent level of service to our customers, being professional and courteous at all times In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers. Duties & Responsibilities: Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) All training provided and internal support of your role Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable To carry out remote installs and telephone support while customer's self-install Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s) Provide technical pre-sales support to sales, as and when required Provide out of hours’ support as and when required and agreed with your line manager Training:The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer. The modules taught are: Core Support & Security Digital Support & Communication Technical Support & Training Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome: As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.) Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs. Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented. No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs. We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more. So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Early Shift: 8.00am - 5.00pm. Late Shift: 11.00am - 8.00pm. Sunday Shift: 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Civil Engineering Technician Apprentice
The role will be split between site work and work in our offices at Clapham. Your involvement in the first year will be with our Metallurgy and Steelwork Inspection departments, from there you will spend time in each of our other departments including the Construction Materials, Building Inspection and Investigation departments and Geology. In all cases full training will be given and the level of involvement in the different areas will grow as training and competence develops. ;In addition to building on general laboratory techniques, you will learn to perform specific tests along with sample preparation techniques, mechanical testing and measurement of properties. Additionally, there will be site based work where you will develop inspection techniques, gain experience in further testing types as well as the practicalities of site testing and taking site notes. Lab Based Preparation of samples from bulk materials to sample ready for testing Undertaking testing such as strength, compression Use of general workshop machines including saws, drills, coring rigs and linishers Assisting with project investigations Site Based Load testing especially on barriers (making sure barriers are safe) Coating and corrosion inspection especially of steel members Coring and taking of concrete dust samples Site testing including carbonation testing (chemical testing of concrete) Support consultants, inspectors and technicians in recording site information, locations and details of issues The role will give you real insight into the use of materials within construction, and the issues that can arise. This is an initial apprentice position, and it is expected that with Sandberg support and encouragement, you will be willing and able to move into a permanent role following this.Training:You will attend South Thames College for your off the job training. Apprentice will develop the necessary Knowledge, Skills and Behaviours to be a competent Civil Engineer. Knowledge The different techniques and methods used to design, build and maintain civil engineering projects The appropriate scientific, technical and engineering principles relating to the design, delivery and maintenance of infrastructure and buildings How to work effectively and contribute to engineering solutions by the correct use of resources and time How to communicate effectively using a range of techniques The code of conduct of relevant professional bodies and institutions including ethics and their application in design and delivery of projects Safe working practices and how to comply with them Sustainable development and their own contribution to economic, environmental and social wellbeing. Sources of and approaches to Continuing Professional Development Skills Select and use appropriate scientific, technical and engineering principles, techniques and methods to contribute to the design and delivery of infrastructure and building projects Work with others to contribute to produce integrated engineering solutions by the correct use of resources and time Manage and maintain the quality of their own work and that of others Communicate effectively and appropriately with others using a range of techniques Keep themselves and others safe by adhering to safe working practices. Maintain their own skills base and learning Behaviours Take a responsible approach to health and safety Be professional, proactive and receptive to constructive advice and guidance Be willing to learn new skills and to adapt in the light of experience Know one's limitations and when to ask for help or escalate Work independently when appropriate and take responsibility for and pride in their work Demonstrate a positive approach to problem solving Effectively contribute to discussions as part of a team Training Outcome:On completion you will receive a national qualification and will have satisfied the requirements for registration as an Engineering Technician by the relevant professional engineering institution in accordance with the requirements of the Engineering Council as the registration body. A number of Apprentices who have completed this apprenticeship with South Thames College have progressed onto the Higher and Degree Apprenticeships.Employer Description:Sandberg is a privately owned organisation able to provide wholly independent professional and technical services to all concerned with the quality and performance of materials. We have some of the best specialised staff and consultants, whose professional ability and integrity is evident in every aspect of their work.Working Hours :Monday - Thursday, 8.00am - 4.00pm. Friday, 8.00am - 3:30pm. Each day 30 minute unpaid lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative,Team working,Non judgemental ....Read more...
Onsite 1st Line IT Support Engineer Apprentice (3Gi Technology)
You will be employed by, and working as a part of the 3Gi Technology team, but based onsite at Event Concept where you will be primarily supporting their systems and users. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. While you will work onsite at Event Concept most of the time, you will be fully supported by a wider, experienced engineering team based at our Shenfield office, who provide escalation, technical depth, mentoring, and backup support. You will never be on your own. No two days are the same, which is what makes this role so exciting. If you thrive in a fast-paced environment, enjoy variety, and want to be part of a business where technology genuinely powers the magic, this is the role for you. What You Will Do: Act as the primary onsite 1st line IT support contact at the Event Concept site Provide face-to-face IT support to Event Concept users in a fast-paced creative environment Troubleshoot and resolve software, hardware, and basic networking issues Set up new starters with devices, accounts, and Microsoft 365 access Deploy and configure desktops, laptops, and mobile devices Assist with system updates, software installations, and technical rollouts Log, own, and progress tickets through to resolution Work closely with the Shenfield-based 3Gi engineering team for escalations and complex issues Maintain accurate documentation of IT systems, tickets, and procedures Represent 3Gi professionally at client site Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business Training Outcome:Clear progression - we promote from within and invest in our people.Employer Description:About 3Gi 3Gi is a UK-based technology services group specialising in Cloud, AI, Cyber Security, and DevOps. We own and operate three technology brands — meaning we call the shots, move fast, and build things we believe in. We only hire passionate technologists that love technology and seek it out for both work and play. Everyone we hire learns our traditional stack — Windows, VMs, Networks, M365 — but as soon as you show a passion for advanced tech, we let you loose on AI, DevOps, Cloud Automation, Cybersecurity, and just about everything 'in vogue' in tech right now. If you want corporate layers and red tape, this won't be your place. If you want growth, accountability, and impact — it absolutely will be. About Event Concept Event Concept is one of London's most respected creative event agencies — blending the big ideas of a creative agency with the meticulous execution of a production company. They craft extraordinary experiences for some of the world's biggest brands, and a slick, reliable IT environment is critical to making that happen. EC is a team of doers, dreamers, and down-to-earth collaborators. They thrive on creativity, care deeply about the details, and always have each other's backs. As the onsite IT contact, you'll be embedded within their team day-to-day — supporting their users, getting to know their workflows, and being the friendly, dependable face of IT onsite. It's a creative, fast-paced, and genuinely fun environment with a great team culture — and a fantastic place to build commercial IT experience while being backed by the wider 3Gi engineering team.Working Hours :Type: Full-time, permanent 5 days onsite (no hybrid). Monday - Friday 9.00am - 6.00pm.Skills: Communication skills,Problem solving skills,Team working,Windows 10/11,Microsoft 365,Written communication skills,A strong customer service,Methodical and organised,Able to work independently,Reliable & punctual,Accountable ....Read more...
Accounts Apprentice Level 2
Dealing with purchase ledger and sales ledger - entering invoices, matching, coding, etc. Assisting initially with the wages and payroll but quickly leading to covering all the wages and payroll function General office duties such as filing, scanning, dealing with the post and taking phone calls and general enquiries General ad hoc duties in the accounts department Creating spreadsheets, generating reports, reconciliations, and general accounting tasks Previous credit control experience would be preferred Apprenticeship Requirements: As part of your role, you will complete a structured Apprenticeship Programme designed to support your development. You will be expected to: Attend all training sessions, inductions, and reviews, demonstrating punctuality and commitment Complete coursework and assignments within agreed deadlines Build and maintain a portfolio of evidence throughout the programme Actively engage with your tutor, assessor, and line manager to maximise learning and development Training:The Accounts/Finance Assistant is responsible for assisting the team of accountants with accounting duties. These can vary massively depending on the team structure and size of business. An Accounts/Finance Assistant’s work could include basic bookkeeping activities, working with sales and purchase ledgers, running calculations to ensure that records and payments are correct, recording of cash and data entry. Accounts/Finance Assistants can work in almost any sector. Potential employers include corporate businesses, sole traders, partnerships, Public Sector, not-for-profit organisations and educational institutions. Accounts/Finance Assistants may work inhouse for an organisation or they might work for accountancy firm, bookkeeping practice, Shared Service provider, self-employed or on behalf of several different clients. Requirements: All Accounts/Finance Assistants will demonstrate the following Knowledge, Skills and Behaviours. Knowledge: Accounting systems & processes General business Understanding your organisation Basic accounting Ethical standards Skills: Attention to detail Communication Uses systems and processes Personal effectiveness Behaviour: Personal development Teamwork Customer focus Professionalism We will be delivering the industry recognised AAT (Association of Accounting Technician) Certificate in Accounting Level 2 as part of this apprenticeship standard. This qualification comprises four mandatory units: Introduction to Bookkeeping Principles of Bookkeeping Controls Principles of Costing The Business Environment The duration of the apprenticeship is 12-15 months; to allow confirmation of successful examination results/re-sits as well as completion of the required End Point Assessment. The two End Point Assessment methods are: Assessment method 1 - knowledge test - integrated Assessment method 2 - interview: Structured interview (supported by a portfolio of evidence summary) Both assessment methods will be conducted and graded by an independent End Point Assessment Organisation Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Collett & Sons Ltd is a successful family-owned Company. It has developed into a multimodal operator set within 4 divisions to reflect the diverse nature of the business and the clients it serves. The 4 integrated divisions allow a ‘One Stop Shop’ service: Transport - Undertaking General transport, Freight Forwarding and Warehousing Heavy Lift & Projects - Heavy transport, Lifting & Project management Marine - Vessel Chartering operations, Port and Ships Agency service Consulting - Undertaking Route surveying, site access studies & reporting The Company specialise in the Oil & Gas, Power Generation, Heavy Engineering, Renewables and Civil & Infrastructure markets, transporting and moving difficult loads in the UK & Worldwide. Operating from the 5-acre Head Office site in Halifax, the company has an additional 10-acre site in Goole, and a 3-acre site in Grangemouth.Working Hours :Monday to Friday 09:00 to 17:00. Overtime and weekend working is occasionally required by the demands of the business.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Excellent attendance,Excellent punctuality ....Read more...
IT SUPPORT APPRENTICE
The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.) This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours Support for the core networking, server infrastructure, and associated design and maintenance This is provided by a combination of external contractors and our in-house IT team In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary) Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need This work is carried out by a combination of internal and external IT resources Primary Job Purpose: To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools) To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required To respond to and resolve first line IT support queries as per IT service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required Support staff with the use of IT and AV equipment Learn and follow IT policies, data protection, and cybersecurity best practices C1: Customer Focus: Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system Address and resolve first-line IT support calls through email, telephone, and talking to the user Provide desk-side support by visiting staff when necessary to resolve issues Respond to faults, assistance requests, and change requirements Ensure that the IT new starter, mover and leaver process is followed Collaborate with other IT staff to assist in project work C2: Self-Management and Problem Solving: Identify and flag IT helpdesk calls which are impacting staff Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system C3: Working with Others: Work with the IT team to help deliver projects, system builds and application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication qualification Training Outcome: Over 90% of our apprentices move on to permanent full-time employment in the tech industry There are also opportunities to extend your training with a higher-level Apprenticeship Programme Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you. We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support. The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you. However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...