Job Title: Junior CarpenterReports to: Factory and Logistics ManagerOther Regular Relationships: Production Manager, Workshop Supervisor, Production Team About the CompanyWe are a well-established, family-run business providing high-quality fire safety solutions. Known for our commitment to craftsmanship, safety, and reliability, we take pride in delivering exceptional products and services to our clients. Minimum RequirementsPrevious experience in a woodworking environment is advantageous; factory experience beneficial.Good English language skills.Ability to use drills and other basic hand tools.Strong work ethic and reliability are essential.Summary of Core ResponsibilitiesAssist experienced carpenters in the cutting and lipping of door blanks.Support with locking, glazing, and labelling of completed doors.Assist with creating and fitting decorative mouldings to doors.Hang doors and frames ready for painting.Assist the paint shop with sanding of primed doors and frames as required.Fill and sand prepared door blanks prior to painting.Package completed doors and frames for delivery.Load door sets onto vans and assist drivers with deliveries as needed.Move delivered supplies as required.Maintain tidiness and cleanliness of the factory at all times.Carry out any other reasonable duties requested by management.Training on machinery will be provided. Role and ResponsibilitiesFollow all manufacturing procedures at all times.Adhere to shop floor rules and safe working practices.Maintain a high standard of health and safety awareness at all times.Career DevelopmentWe are committed to helping our team members grow and develop their skills. As a Junior Carpenter, you will receive:Full on-the-job training from experienced carpenters.Opportunities to work on a variety of bespoke fire safety products.Progression pathways into senior carpenter, production, or supervisory roles.Ongoing support to enhance your woodworking, technical, and problem-solving skills.How to ApplyPlease apply, and CBW will be in touch.....Read more...
Electrical Foreman
Dublin
€60,000 - €61,000 ( €29.14 an hour ) + Career Progression + Training + Immediate Start
Join a growing M&E contractor delivering high-profile electrical packages across Dublin. As Electrical Foreman, you'll take the lead on-site - supervising crews, ensuring work meets the highest standards and keeping progress moving safely and efficiently. This is your opportunity to step into a key leadership role on one of the company’s flagship projects.
You’ll be hands-on with the day-to-day coordination of electrical teams and work closely with project managers, engineers, and subcontractors. It’s a site-focused role ideal for a qualified electrician ready to move up or strengthen their leadership experience, with structured support and training available for those keen to progress further. This is a great opportunity to play a key role on large-scale projects while building your career within a dynamic and well-established contractor. You’ll be supported with ongoing training, and there’s a clear path forward for those aiming to progress into Site Manager roles and beyond.
Your Role As An Electrical Foreman Will Include :
Coordinating and supervising on-site electrical teams to deliver high-quality work
Ensuring all installations meet project specifications, drawings, and Irish regulations
Conducting toolbox talks and ensuring safety policies and RAMS are followed
Managing materials, tools, and equipment, and maintaining control over stock
Keeping accurate records of labour hours, tasks completed, and quality checks
As An Electrical Foreman You Will Have:
Fully qualified electrician with a valid Safe Pass and Manual Handling cert
Experience supervising or leading electrical site teams
Strong knowledge electrical codes and site health & safety standards
Ability to read and interpret technical drawings and manage installations to spec
For immediate consideration please contact Emily on 0203 813 7951 and click to apply!Keywords:Electrical Foreman, Electrical Supervisor, Site Supervisor, Electrician Team Lead, Electrical Installation, Mechanical Systems, M&E Contractor, Building Services, Mechanical and Electrical, Construction Projects, Commercial Electrical Installation, Commercial Fit-Out, Data Centre Projects, Industrial Construction, High-Spec Build, Design & Build, Turnkey Solutions, Modular M&E Install, Technical Installations, Specialist Subcontractor, General Contractor, Main Contractor, Project Delivery, Construction Site, Health & Safety, Compliance & QA, Site-Based Role, Fast-Track Projects, Building Regulations, Construction Programme, Electrical Fit-Out, Mechanical Installation, Commissioning & Handover, HV/LV Systems, Pipework & Ducting, BMS Systems, Cable Containment, Power & Lighting, Fire Alarm Install, HVAC Systems, Plumbing & Drainage, Dublin Jobs, Swords, Lucan, Rathcoole, Kilternan, Maynooth, Ashbourne, Portmarnock, Skerries, Drogheda, Dún Laoghaire, Rathmines, Lusk, Naas....Read more...
Assistant Manager – Luxury Lifestyle Brand Notting Hill, London £30,000 – £36,000 (depending on experience) + Bonus Full-time | Showroom closed Sundays
Opening Hours – 10am -6pm
Looking for your next step in luxury retail? Join a boutique brand with global reach and real heart.
This is a fantastic opportunity to join a family-owned, design-led luxury brand with an international following and a beautifully curated showroom in the heart of Notting Hill.
The business blends exceptional customer service with a strong digital presence, serving high net worth clients in-store and online. If you're looking to grow your career with a supportive team in a calm, elegant retail environment, this is it.
Why you’ll love this role:
No Sundays – enjoy a better work-life balance
Join a well-established, family-run company with a global customer base
Be part of a small, passionate team where your voice and ideas matter
Work in a beautiful showroom with carefully selected, high-quality products
A real chance to contribute to both in-store and online growth
Your role:
As Assistant Showroom Manager, you’ll support the day-to-day running of the store, lead by example on the shop floor, and deliver outstanding one to one customer service. The role will be varied, rewarding, and central to the brand’s continued success. Reporting into the Showroom Manager, you will work together to ensure the showroom delivers the very best in terms of standards and service.
Key responsibilities:
Deliver exceptional customer service to local and international clients
Help lead and motivate a small, close-knit retail team
Manage and fulfil eCommerce and international orders with accuracy and care
Ensure high visual standards across the store
Act as a trusted brand ambassador both in-store and online
What we’re looking for:
Experience in a one-to-one customer service retail environment (Assistant Manager, Supervisor or senior sales level)
A passion for design, lifestyle, and delivering standout service
A proactive, polished, and hands-on approach
Someone who thrives in a boutique, team-focused environment
What’s in it for you?
Competitive salary up to £36,000 (depending on experience)
Bonus potential
Beautiful showroom setting in Notting Hill
A close-knit, creative team
No Sunday working
The chance to grow with a respected luxury brand
If you're ready to bring your passion for retail and flair for customer experience to a business that values quality and creativity—apply today.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Our client, a high-profile firm of Patent and Trade Mark Attorneys has capacity in their Oxford office to welcome a Patent Paralegal/Administrator. Reporting to and managed by the Paralegal Services Manager, this really is a defining role if you are seeking a new home in which to place your IP skills, talent and enthusiasm.
Ideally, you’ll be CIPA qualified Patent Paralegal/Administrator and IT savvy with a working knowledge of Inprotech, keen to learn new systems and procedures, however, candidates with strong transferable skills who work in a legal or other professional services environment will also be warmly considered. The crux of this team-oriented position is to work alongside and fully support 2 Patent Partners and their Technical Assistants across a variety of tasks, a few of which include: maintaining patent records, obtaining information from IP related websites such at the EPO, preparing client reports, updating and monitoring recordals. Other responsibilities require you to maintain fee earners diaries, arrange travel itineraries and prepare invoices. Immersed in the formalities of an IP life cycle, being organised and efficient to ensure that all processes run optimally is vital.
Excellent communication and interpersonal skills are key here, you’ll be client facing, dealing with enquiries, providing varied information and updates to ensure that their service and experience is first rate. In return, your professional development and well-being will be supported within this progressive and friendly environment.
If you would like to discuss this outstanding Patent Paralegal/Administrator opportunity or would simply value some insight into the current IP market, then Tim Brown would be pleased to help on 0113 467 9798 or tim.brown@saccomann.com
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Test Engineer Newham £35,000 - £40,000 Basic + Overtime (OTE £55,000) + Specialist Training + Time in Lieu + Expenses + Monday to Friday + Pension + IMMEDIATE START Work for a growing company that has taken Europe by storm with their cutting edge, green technology! This innovative company will invest in you to further develop yourself with paid training courses. You'll develop yourself to become a senior person in a company who is at the forefront of the recycling industry, whilst earning a £55k package.This company is massively growing across the UK and EU with products that are at the forefront of the industry! As a test engineer you will further your knowledge through training and become a technical specialist while earning well with plenty of additional hours on offer.Your role as Test Engineer will include:* Test Engineer * Assembly , Sub-assembly, Testing and installation * Workshop based with occasional travel to customer sitesAs a Test Engineer you'll need:* Testing and assembly background * Mechanical fitter / Agricultural / Recycling / Manufacturing or similar background * Engineering Qualification * Commutable to East London Please apply to Eran at Future Engineering Recruitment or call 07458163044Keywords: Test engineer, Test Centre Manager, Testing,assembly technician, assembly, mechanical fitter, fitting, drawings,mechanical engineer, mechanical,multiskilled engineer, engineer, fmcg, manufacturing, electrical engineer, fault finding, effect analysis, maintenance engineer, preventative maintenance, shift maintenance engineer, London, East London, Newham, Leyton, StratfordThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. ....Read more...
Your primary role will be making calls to actively create new leads with new contacts and build relationships with decision makers
Call through our existing customers to update them on new products
Contact new customer after installs to ask for feedback on their experience and testimonials/referrals
Accompany the BDMs to sales meeting to gain experience for face-to-face customer communication
Take control of our social media accounts, creating posts and content for the business to drive engagement with our existing customers
Answer and deal with all incoming calls to the office
Training:Customer Service Practitioner Level 2.Training Outcome:Opportunity to progress to a Business Development Manager with an increased basic salary, commission and car allowance.Employer Description:We believe that our customers don’t need technical jargon and they
don’t need more problems. They just need solutions, preferably
cost-effective ones that save time, money and hassle. Our capability
comes from over 30 years of experience in the field. Our integrity
comes from being transparent and trustworthy – we don’t sell you
stuff and move on, we’re in it for the long-haul. And, finally, our
service delivery comes from a passion for exceptional customer
service.Working Hours :You will be working from our Little Horwood office, for 6-hours per day, between 9am - 5.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a valued member of our customer-focused team, your role will involve learning and eventually managing the following key responsibilities on a daily basis:
Liaising with our customers to ensure excellent service and support
Taking and processing customer orders
Generating special work orders for the factory
Maintaining and updating our website
Creating content for our website and social media platforms
Providing technical advice on our product range
Delivering after-sales care and support
Managing catalogue and sample requests
Organising office tasks, including filing and handling post
Answering incoming phone calls professionally
Invoicing and processing orders
Meeting with internal customers to ensure smooth coordination
Training Outcome:The right candidate will have opportunities to develop their role in the future into management such as customer service manager or sales and marketing. Alternatively, you could become an expert in a particular skill set. All roles will come with training and coaching.Employer Description:Newton Commercial is a world leader in producing automotive trim based on the Suffolk coast in Leiston. Reputation for quality and market leading customer service has given us a loyal set of customers all around the world. Family owned we are looking to grow and diversify into different markets.Working Hours :Two options:
1) Monday to Friday, 08.00 - 16.30.
2) Monday to Thursday, 07.00 - 17.30.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Carry out quantity take-offs to support estimating, valuation, and cost control activities.
Assist in preparing monthly payment applications and commercial reports.
Support subcontractor procurement, including issuing enquiries and evaluating quotations.
Help administer subcontract accounts, including payments, change management, and record-keeping.
Contribute to the assessment and pricing of variations and compensation events.
Assist with contract administration and resolution of contractual matters and claims.
Attend site visits and meetings to understand project progress and MEP installation challenges.
Use industry-standard software to support measurement, analysis, and reporting tasks.
Training:The apprentice will undertake academic training on a day-release basis, attending in person at either Nottingham Trent University or Sheffield Hallam University, depending on course availability.Training Outcome:Once qualigfied you will progress to being a Project Quantity Surveyor, with a clear pathway to Senior QS, Commercial Manager, and Chartered MEP Surveyor status. We will support your progression to chartered staus via the RICS. Employer Description:Forry Commercial is a specialist MEP Quantity Surveying and dispute resolution consultancy, delivering expert commercial services across the building services sector. We combine technical insight with commercial acumen to support clients through every stage of the project lifecycle.Working Hours :Moday to Friday 08.00 to 5.00pm (additional hours maybe required from time to time as per industry norms).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Assisting the Transport manager with the following:
Planning shipments with haulier networks ensuring that goods are transported efficiently and safely to their destinations
Assisting with route planning
Constantly communicate with our customer service teams to ensure customer KPI’s and targets are achieved and maintained
Monitoring shipments throughout the day
Working closely with warehouse staff to manage picks, inventory and logistics
Training:
Business Administrator Level 3
Delivery of the apprenticeship will be within the workplace; regular onsite visits will take place every calendar month
Maths and English Functional skills delivered within a college setting (if applicable)
Training Outcome:This role is pivotal to the business, those who train/develop in the role will have a sound understanding of the business. Possible progression into a more technical/site-based role or an external sales role is possible.Employer Description:As a business we provided roofing solutions for new build and refurbishment projects. We work with a number of different offerings ranging from reinforced polymer modified bituminous waterproofing membranes to green roof solutions. Working with key clients and contractors across the building sector.Working Hours :Monday to Friday 39 hours per week in total.
Office hours are: 8.30am to 5.00pm on Mondays to Thursdays, with a 30-minute lunch and 8.30am to 4.00pm on Fridays, with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good geographical knowledge,Proactive decision maker,Effectively prioritise work....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Quality Control Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof. They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects. The QCS will conduct regular job site visits during the project and after project completion. The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work. Provide a variety of technical and application training sessions in both field and shop settings. Provide hands-on application training and supervision of roof coatings and installation. Attend pre-cons on large projects. Be present at job start-ups to discuss the proper execution of the scope of work. Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice. Perform a pre-final inspection to ensure that the project has a zero-punch list. Perform final inspections when needed. Pre-project field inspections and technical support, including but not limited to: Peel tests Product testing Product recommendations Proper product installations Post project completion inspection to ensure quality workmanship and proper utilization and application of materials. Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation. Conduct roof inspections, providing written reports and photo documentation. Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed. Review and train on large warranty adjustment projects over ten (10) man days. Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team. Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable. Complete weekly/monthly activity reports as requested. Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities. Facilitate training in a classroom setting. All other Quality Control Inspection-related tasks or training as assigned by the manager. Travel predominantly within the assigned territory and nationally as needed, and complete and submit expense reports on a timely basis.
EXPERIENCE:
5+ years of roofing, roofing repair, troubleshooting, or field service experience. Working knowledge of commercial roofing systems, including built-up, modified, single ply, and metal. Working knowledge of roof coating systems.
OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude. Prior experience in a field service leadership role. Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems) In-depth technical understanding and extensive hands-on knowledge of the applications of products. Intimate knowledge of our product line. This position is an autonomous role and requires self-motivation to manage a high level of independence. Strong work ethic and ability to multitask. Experience working with various types of technology and software. Must have a valid driver's license and a clean driving record. The salary range for applicants in this position generally ranges between $74,000 and $92,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
As our apprentice you will receive detailed instruction, information, and training pivotal to the successful implementation of technical support within an educational setting. From dynamic workshops, a makerspace, research institutes, to elaborate laboratory areas across the entire university. You will play a key part in supporting the setup and smooth running of teaching classes and workshops.
Day to day duties will include, but not limited to the following:
Setting out equipment in a safe and timely manner for laboratory and workshop classes
Maintain and support the management of stock levels
Maintain a clean safe working environment for users of the areas
Support the development of class materials and equipment as required
Follow defined procedures and instructions as directed by your line manager
Demonstrate how to safely perform basic processes and procedures
Assist with the induction and training of staff, students, and visitors so that they can work safely in controlled and sometimes hazardous environments
Solve problems, conduct inspections, and perform basic repairs and planned preventative maintenance to equipment
Report equipment that is faulty to minimise disruption to teaching.
Take responsibility of resources required for your own work and those of others e.g., maintaining stocks of chemicals, consumables and materials
Be responsive, agile, and flexible based on service need e.g., learn new techniques, maintain mandatory training, and seek additional training where appropriate
Training:In addition to your Level 3 apprenticeship qualification, we offer a unique 2 year apprenticeship programme filled to the brim with a wide range of certified qualifications such as, Producing Components Using Hand Fitting Techniques, Assembling and Testing Electronic Circuits, Electrical Safety and Fundamentals, Test Equipment and Fault Diagnosis, Soldering, Maintaining Mechanical Devices and Equipment. In addition to Safety courses such as, Institution of Occupational Safety and Health (IOSH), Chemicals of Substance Hazardous to Health (COSHH), Safe use of Hand and Power tools, Manual Handling, Portable Appliance Testing.
The initial training is deliberately broad to teach a wide range of technical competencies allowing you time to learn and discover the variety of careers within an everchanging Science and Engineering environment.
Later in your programme you will learn to undertake many key workshop procedures, supporting research, teaching, and infrastructure requirements, independently and competently to support the university.
You will spend a mixture of time working alongside a block and day release course to gain the technical skills required to carry out your duties as a Higher Education Technician. We will provide you with all the necessary tools and equipment, uniform, and robust training to make this the apprenticeship of your choice. Training Outcome:
Upon completion of the apprenticeship in 2 years’ time, you will have a portfolio of key science and engineering skills and a wealth of varied, relevant experience
Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Opportunities to progress onto a higher apprenticeship or degree apprenticeship exist for high-performing candidates upon completion of their first apprenticeship with us. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process.Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday to Friday 9am to 5pm (variable times to suit workplace requirements)
1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Strong work-ethic,Independent working,Interest in STEM subjects,Desire to progress....Read more...
To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of IT Services
Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance
Help manage the daily operations of the school network, clients, peripherals and software
Support the installation and configuration of software and updates
Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support
Help monitor and maintain network and server performance
Escalate complex issues to senior IT staff
Participate in IT projects and training sessions
Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students
Support teaching staff in their use of IT in specific teaching and learning programs
Support students in the appropriate use of ICT when required
Set up equipment such as laptops, data projectors, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly – this may be in preparation for school assemblies or ensuring IT support is in place for Teaching School courses/events
Assist with the auditing of hardware, software, and IT Support requests as needed
Support the smooth implementation of specific IT projects
Assist in the monitoring of the usage of ICT packages ensuring all legal requirements are adhered to
Support the Director of IT Services in all IT related issues, monitor IT systems and follow routine maintenance procedures
Attend relevant courses, or utilise other means to improve/update IT skills
Assist users with technical issues by providing clear and helpful guidance, ensuring excellent customer service and high user satisfaction
Report any issues or incidents to the Director of IT Services
The post has responsibility for physical resources, involving the correct and secure handling and processing of information, maintenance of equipment, stock control of a limited range of supplies, and use of expensive equipment
Create and maintain a data base of programmes, website links etc. linked to topics, ages and ability of pupils
Training:In addition to internal training and support, external training will be provided by LearnTech and will include:
2 hours training session each week (this will happen on the same day/same time each week)
Homework/tasks assigned to the learner by the trainer to be completed after the training session
Self-led/guided study
Workplace shadowing and mentoring
1.5 hours out of the 7.5 hours are spent on vocational training, and will include:
1.5 hours per week portfolio building
Monthly mentoring session with LearnTech mentor
10-12-weekly review session with the line manager and LearnTech mentor
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician.Training Outcome:IT Technician.Employer Description:Lawrence Sheriff School is an outstanding boys’ grammar school of approximately 1200 students, around 450 of whom are in our coeducational sixth form. As a National Teaching School, we have played a significant role in initial teacher training and continuous professional development across the region. Our Teaching School Hub status also enables us to offer all staff varied and interesting opportunities to enhance their practice.Working Hours :37 hours per week.
Monday to Friday, 52 weeks per year, fixed term – full time. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Biotech Inside Sales Manager – Cambridge
A scale-up biotech company, based in Cambridge, are currently looking for an experienced Inside Sales Manager to drive commercial growth through strategic remote selling and lead generation.
They are newly into the commercialisation process, so knowledge of selling biotech products or services will be vital. Ideally, you will have experience building and nurturing sales pipelines remotely for new products or services.
You'll have a genuine voice in shaping our inside sales strategy, with your ideas directly influencing company growth. As the company grows, your role will likely take on more responsibility. This is an example of where your success will lead to career growth.
Key Responsibilities:
Manage high-volume inside sales activities through phone, email, and virtual meetings
Build, maintain, and follow up on comprehensive sales pipelines using CRM systems
Conduct remote product demonstrations and technical presentations to prospects
Qualify leads and convert them into sales opportunities
Develop and implement inside sales processes and automation tools
Collaborate with field sales team to hand-over qualified opportunities
Map the biotech market to identify new potential clients through research and prospecting
Maintain detailed records of all sales activities and customer interactions
Past biotech experience will help you understand the market landscape and identify new potential clients remotely. Strong communication skills and comfort with virtual selling platforms are essential.
We are open to different levels of Inside Sales Managers for this role, as the attitude, drive, and ability to build relationships remotely will be more important than a specific number of years of experience.
Due to the scientific focus of the role and the people you will be selling to, it is expected that you would hold a degree within a Biotech, Biology, Biochemistry or other subject that leads to a scientific sales career.
It would be highly advantageous if you have specific knowledge of protein assay sciences.
You will be rewarded with an excellent salary, performance-based bonuses, share options and other benefits you would expect with a small scale-up organisation.
This is an excellent opportunity, so we encourage early applications.
For more information, please contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your application and a member of our team will be in touch. Please note that without a CV, we can only provide limited information.
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An exciting opportunity has arisen at Multisol Ltd for a Quality Coordinator to join their team on a temp-to-perm basis (minimum 6 months temporary contract, ongoing permanent role pending), supporting the Quality & Compliance Manager across two sites in Warrington, and Irlam. This role offers a unique blend of office-based and on-site responsibilities, with flexibility around working hours and great learning and development opportunities!
As part of Brenntag, one of the world’s leading chemical distributors, Multisol Ltd is committed to delivering excellence and innovation in chemical distribution, formulation and blending. This is a fantastic opportunity to gain experience in a multi-national business with a strong emphasis on quality and compliance.
Whether you're an experienced Quality Coordinator or someone eager to grow into the role, this position offers hands on experience and professional development in a supportive team.
Main Responsibilities of Quality Coordinator:
Support the Quality & Compliance Manager in maintaining adherence to company certifications, particularly ISO 9001, and assist with ongoing compliance activities.
Respond to customer complaints and supplier non-conformances by conducting root cause analysis and implementing effective corrective actions.
Take part in internal audits of both office and operational procedures and help manage and maintain the audit schedule.
Promote a strong culture of quality awareness and continuous improvement throughout the organisation.
Collaborate with cross functional teams to review, update, and maintain controlled documents and standard operating procedures.
Ensure accurate record-keeping and data management; prepare reports, KPI data, and quality performance summaries to support quality objectives.
Experience required from Quality Coordinator:
Previous experience in a quality, customer service or supply chain / logistics role within a laboratory, manufacturing or production environment is desirable.
Strong organisational and administrative skills, with the ability to manage multiple priorities
Excellent data reporting, investigation, and communication skills
A logical, methodical approach with a keen eye for detail and accuracy and the ability to work independently and as part of a collaborative team
Additional Information:
This is a temporary contract for a minimum of 6 months, with the potential for extension based on business needs.
Experience in ISO management systems (ISO 9001, 14001, or 45001), auditing, or working within a technical, chemical, or manufacturing environment is desirable but not essential; full training will be provided.
How to Apply for the Quality Coordinator role:
If you are enthusiastic about joining a quality driven team and developing your skills as a Quality Coordinator, we would love to hear from you. Click on the link below to apply!....Read more...
Hands-on experience learning: Plumbing, Heating, Gas, Oil & LPG
General plumbing repairs & maintenance
Central heating servicing & installation
Boiler servicing & installation
Bathrooms & kitchen installation
Assist skilled plumbers in various plumbing tasks learning from their experience. Planning, selecting, sizing, preparatory work, installation, testing and commissioning, fault finding, diagnostics, rectification, routine service and maintenance, decommission etc.
Select the required materials to carry out the work
Precision measuring, marking, cutting, and installing components
Learn the process of understanding and interpreting technical drawings and work in accordance with specifications
Take measurements and calculate the size and amount of material needed
Plan and carry out work to the required standards of quality and speed
Use of hand tools, portable power tools and equipment
Work safely and be aware of key health, safety, and welfare issues. Follow health & safety policy and procedures for using various tools, equipment and materials including the wearing of personal protective equipment (PPE) where needed
Maintain a clean and organised work environment
Move, handle and store resources, such as materials complying with relevant legislation & guidance
Interpret and follow verbal and written work instructions from trade supervisors and managers
Uphold high standards of craftsmanship and attention to detail.
May be asked to assist in other areas of the site (i.e. cleaning and general labouring)
Opportunities to watch other trades. This is beneficial to learn the sequence of work on building projects
Training:
Activate Learning - Reading College 1 day per week
Training Outcome:Progress into:
Senior plumber position & gas engineer
Site supervisor
Site manager
Project Manager
Employer Description:The SMS Environmental team offers expert knowledge, experience and guidance to reassure clients that the environment they are responsible for is safe and compliant. SMS is proud of its people who are all highly talented, highly trained specialists and dedicated to providing outstanding customer service that clients can rely on.
SMS is committed to ensuring the best personal development of every member of the team, helping the company maintain the highest standard of water treatment service and be recognised as a water treatment industry leader.Working Hours :(Monday - Friday) Plus Paid Overtime Available. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To assist in the provision of high quality and professional accountancy support services to the Senior Management and Accounts Team. You will be working under the guidance and supervision of qualified and experienced members of staff. We will also appoint a dedicated Line Manager and Mentor to support you throughout your apprenticeship.
Duties will include:
General office duties and administrative work, for example; photocopying, filling etc.
Processing and uploading payroll records
Basic Payroll duties using sage 50 payroll system
Ensuring all payroll records are kept up to date
Assisting in the preparation of Limited Company and Sole Trader accounts
Customer service duties including dealing with incoming phone calls and visitors
Manage time keeping including input of own weekly time sheet
Organising client meetings for Accounts Manager
Assisting with any other Practice business during staff holidays/absences as required
Training:The Payroll Administrator Standard Level 3 is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions.
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Written Report
Professional Discussion
Training Outcome:
The potential to secure a more senior role with additional responsibilities
The possibility to secure a full-time role upon completion of the apprenticeship
Employer Description:KLN Accountancy Services Limited has been trading since 2009 under the management of Kym Needham who has 23+ years accountancy practice experience.Working Hours :Monday to Friday.
Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Engineering Technician role involves a wide variety of interesting work. If you are dexterous, careful, and have an attention to detail, this could be the job for you. Newbury Electronics Ltd is a busy, very well equipped, and expanding family business based in Newbury and founded 60 years ago.
Technician Responsibilities
Work as a member of our experienced team reporting to Production Manager.
Operate modern equipment in one of the best equipped plants in the UK.
Ensure that quality standards are maintained throughout all stages of production.
Liaise with Management on any reoccurring quality issues and trends.
Training:You will be supported by a development coach from Newbury College, so that you can confidently demonstrate the knowledge, skills and behaviours required for the apprenticeship standards of the Level 3 Engineering and Manufacturing Support Technician.
Please note, If you are aged between 16 - 18 and do not have a GCSE grade 4/C or equivalent in either or both English and maths, you will be required to take Level 2 Functional Skills alongside your apprenticeship. Your lessons will be delivered either remotely or in person at Newbury College. You must achieve level 2 in the required subject/s before you are able to complete your apprenticeship and you have the whole duration to achieve these if required.
At the end of your apprenticeship you will have completed the Level 3 Engineering and Manufacturing Support Technician Standard and will be required to complete an End Point Assessment (EPA). Your development coach will support you with preparing for your EPA. Training Outcome:A potential career in contract electronic manufacture (production and/or engineering), electronics design, supervisory roles and possibly management.Employer Description:Newbury Electronics is a leading UK PCB Manufacturer with over 60 years of industry experience. Located in Newbury, Berkshire, we design, fabricate and assemble tens of thousands of PCBs at our manufacturing and assembling plants. Close
Our comprehensive service and constant technological investments enable us to offer a faster service than any other Contract Electronic Manufacturers in the UK. This helps us to shorten our clients' development cycles for prototyping, get products to market faster and keep our client’s inventory requirements down.
We are renowned for being the only UK PCB Manufacturer able to undertake a project from inception to completion and delivery accompanied by complete technical support, all under one roof. Working with a global portfolio of multiple suppliers, we are able to meet any volume and technical requirements at very competitive prices and short lead times, without compromising on quality. Through multi-sourcing, our buying power gives us significant influence and virtually unlimited capacity.Working Hours :Monday - Wednesday, between 8.00am - 5.00pm. Thursday, between 8.00am - 4:30pm. Friday, between 8.00am - 3.00pm.
Half an hour lunch and 2 x 10 minute tea breaks per day.Skills: Communication skills,IT skills,Attention to detail,Team working,Self-motivated....Read more...
Injection Mould Toolmaker Location: Oxford, Oxfordshire Salary: Up to £50,000 per annum (negotiable, dependant on experience) Benefits:25 days holiday (exclusive of bank holidays)Company PensionHealthcare and Medical CoverAnnual bonus schemeModern working environmentFriendly and welcoming team with approachable managementContinued staff development and trainingInteresting and challenging work on complex toolingWorking with innovative and long-standing clientsGreat comradery throughout the business with hands-on managementPPE and company uniform providedAdditional company incentives and rewards Company Profile Established for over 50 years, this company has built a strong reputation as a leader in the design and manufacture of high-quality components and assemblies. With a varied client base and a state-of-the-art manufacturing facility, they are investing heavily in new machinery and continuing to expand their team. The company prides itself on its collaborative and supportive working culture, where development is encouraged, and innovation is embraced. Employees enjoy a modern workplace environment, access to continual training, and the opportunity to work with a forward-thinking, respected employer. Job Profile As the successful Injection Mould Toolmaker, you will be working within a close-knit Toolroom Department, reporting directly to the Technical Project Manager and Toolroom Manager. You will be responsible for manufacturing, modifying, and maintaining plastic injection mould tools to high-quality standards, while adhering to health and safety practices and contributing to the continuous improvement of tooling and production efficiency. Duties:Manufacture new injection mould tools from technical drawings and 3D CAD dataCNC Programming Setting and OperatingCADCAM Programming (training can be provided)Assembly and Bench FittingWorking with hardened steel production toolsModify and maintain existing production toolingOperate toolroom plant and machinery safely, using appropriate PPEMaintain cleanliness and organisation within the toolroom (5S practices)Accurately log maintenance and repair activities using company systemsCorrectly mark and label all tools after work completionProactively suggest improvements to tooling and processes (CIP involvement)Support overall factory housekeeping in line with health and safety standardsContribute to productivity and efficiency improvements across the department Skills & Attributes:CNC Programming Setting Operating is a must (either Milling or Turning)EDM experience would be ideal (Spark or Wire Erosion) – training can be providedCAD/CAM experience advantageous - training can be providedInjection mould toolmaking experience is ideal but not essential as training can/will be providedGood communicator with a strong team ethicQuality-focused and methodical in approach Hours of Work:40hrs per weekMonday: 8:30am to 5:00pmTuesday to Thursday: 8:00am to 5:00pmFriday: 8:00am to 3:00pm Interested? This role would suit an experienced Injection Mould Toolmaker looking to join an established and highly regarded business with future opportunities to step into a leadership role. It could also be an excellent opportunity for a skilled CNC Machinist seeking to progress into a rewarding career in Injection Mould Toolmaking, with training and development provided for the right candidate.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
A leading ServiceNow Partner is seeking an experienced Arabic-speaking Project Manager to oversee the delivery of ServiceNow programmes across the UAE. Based in either Dubai or Abu Dhabi, this role is pivotal in ensuring the successful implementation of complex ServiceNow solutions for high-profile public and private sector clients.
You will be the key interface between stakeholders, technical teams, and ServiceNow leadership ensuring projects are delivered on time, within scope, and to the highest standards.
Key Responsibilities:
- Lead end-to-end project delivery of ServiceNow implementations, upgrades, and enhancements.
- Work closely with Arabic-speaking clients to manage expectations, scope, timelines, and budgets.
- Define project plans, allocate resources, and manage risks and dependencies throughout the lifecycle.
- Facilitate workshops, progress meetings, and governance sessions in both Arabic and English.
- Coordinate internal teams and third-party vendors to ensure seamless execution and issue resolution.
- Track project KPIs, prepare regular status reports, and manage stakeholder communications.
Requirements:
- Fluent in Arabic and English (written and spoken) essential.
- Proven experience delivering ServiceNow projects, ideally in a consulting or partner environment.
- Strong understanding of the ServiceNow platform and its core modules (ITSM, ITOM, HRSD, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Experience managing enterprise-level projects with cross-functional delivery teams.
- Relevant certifications are highly desirable:
Project Management (PMP, PRINCE2, Agile/Scrum)
ServiceNow certifications (CSA, CIS) are a plus. - Ability to work on-site in either Dubai or Abu Dhabi.
Whats in it for you:
- Join a market-leading ServiceNow Partner with a growing footprint in the Middle East.
- Play a lead role in delivering digital transformation projects that make a real impact.
- Excellent salary, visa sponsorship, and relocation assistance provided.
- Career progression, ongoing training, and access to ServiceNow certifications.
- A collaborative, multicultural team environment focused on quality and innovation.
Interested in driving high-impact ServiceNow projects in the UAE?
Apply now or get in touch with us directly to learn more about this opportunity.....Read more...
We are seeking an experienced Maritime Project Manager to lead and deliver critical implementation projects across the UK Ministry of Defence maritime domain. You will be responsible for managing the successful integration of communications and networking equipment across platforms including the Royal Navy, Royal Fleet Auxiliary, and other government vessels.
This is an exciting opportunity to work in a fast-paced and highly collaborative environment, supporting some of the most mission-critical defence projects in the UK.
Key Responsibilities
- Manage multiple, concurrent MOD maritime installation projects from initiation to delivery.
- Produce Equipment Guidance Packages (EGP), Installation Guidance Packages (IGP), and Modification Leaflets based on engineering input and site surveys.
- Lead the Change Impact Assessment Process (CIAP) in collaboration with engineering and assurance teams.
- Oversee internal project reporting and represent progress at customer governance meetings.
- Coordinate with suppliers and subcontractors to ensure timely equipment delivery and integration.
- Track project schedules, manage risk, and ensure all dependencies are identified and resolved.
What You\'ll Bring
- Proven experience in project management, specifically with MOD or UK government departments.
- Hands-on involvement in UK MOD maritime electrical installation projects.
- Technical background with electrical/electronic systems, IT networking, or satellite communications.
- Strong documentation skills, ideally with experience writing EGPs, IGPs, and Mod Leaflets.
- Ability to manage multiple stakeholders, balance priorities, and drive delivery under pressure.
- DV (Developed Vetting) clearance, or the ability to obtain it.
What You\'ll Need
- Strong customer-facing approach with attention to detail and a flexible mindset.
- Project ownership mentality with sound judgement and problem-solving ability.
- Willingness to travel across the UK as required for site visits and installations.
- Familiarity with standard project reporting tools and MS Office applications.
Why Apply?
This is a high-impact role offering real responsibility on nationally important projects, working with dedicated professionals in the defence and communications sectors. If you're proactive, technically fluent, and thrive in a complex delivery environment, wed love to hear from you.
....Read more...
An opportunity for an Maintenance Technician to join a leading manufacturing company in Lincolnshire, offering a salary of up to £44,250 per year. This role operates on a rotating schedule, working Monday to Thursday from 6am to 6pm one week, then switching to 6pm to 6am the following week. It offers a variety of benefits including overtime opportunities, enhanced holiday entitlement, pension scheme, access to training and development programs, and clear paths for career progression.As a Maintenance Technician, you will be responsible for maintaining and repairing equipment both PPM and reactive across two sites, ideal for someone with a strong electrical background and a passion for problem-solving in a manufacturing environment.Maintenance Technician Responsibilities
Perform daily safety, operational, technical, calibration, and engineering checks.
Conduct regular checks and work on essential plant and equipment as part of the PPM schedule.
Respond promptly to breakdowns to support sustainable OEE performance.
Install new plant, machinery, or equipment in collaboration with external contractors when required.
Liaise with the Senior Engineer to align engineering tasks with production demands and agree on effective solutions.
Recommend necessary tools and plant purchases to maintain high standards.
Ensure all work is performed safely and in accordance with health and safety guidelines, in coordination with the Health & Safety Manager.
Identify issues and propose long-term solutions to drive operational improvements, contributing to continuous improvement (CI) initiatives
To be considered for this Maintenance Technician role, the ideal candidate will hold a minimum RQF Level 3 qualification (e.g., City & Guilds Level 3) in a relevant discipline and have at least three years prior experience. A recognised apprenticeship will also be considered.Please apply direct for further information regarding this Maintenance Technician Opportunity.....Read more...
An opportunity for a Maintenance Engineer to join a leading manufacturing company in Lincolnshire, offering a salary of up to £38,000 per year. This role operates on a rotating schedule, working Friday to Sunday from 6am to 6pm one week, then switching to 6pm to 6am the following week. It offers a variety of benefits including overtime opportunities, enhanced holiday entitlement, pension scheme, access to training and development programs, and clear paths for career progression.As a Maintenance Engineer, you will be responsible for maintaining and repairing equipment both PPM and reactive across two sites, the company have mentioned they are open to engineering bias however a passion for problem-solving in a manufacturing environment would be required.Maintenance Engineer Responsibilities
Perform daily safety, operational, technical, calibration, and engineering checks.
Conduct regular checks and work on essential plant and equipment as part of the PPM schedule.
Respond promptly to breakdowns to support sustainable OEE performance.
Install new plant, machinery, or equipment in collaboration with external contractors when required.
Liaise with the Senior Team to align tasks with production demands and agree on effective solutions.
Recommend necessary tools and plant purchases to maintain high standards.
Ensure all work is performed safely and in accordance with health and safety guidelines, in coordination with the Health & Safety Manager.
Identify issues and propose long-term solutions to drive operational improvements, contributing to continuous improvement (CI) initiatives
To be considered for this Maintenance Engineer role, the ideal candidate will hold a minimum RQF Level 3 qualification (e.g., City & Guilds Level 3) in a relevant discipline and have at least three years prior experience. A recognised apprenticeship will also be considered.Please apply direct for further information regarding this Opportunity. ???????....Read more...
Our client is a global exporter supplying food ingredients to customers in the UK and around the world.
Job Role & Key Responsibilities:
As a Maintenance Manager at a leading manufacturing company, you’ll oversee a team of 16 engineers in a fast-paced, high-volume production environment. This hands-on leadership role combines strategic planning with operational execution, driving performance, reliability, and continuous improvement across the site.
Leading and developing a multi-skilled engineering team
Managing the engineering budget and CAPEX projects
Overseeing maintenance, workflow, and resource planning
Supporting continuous improvement and lean initiatives
Driving uptime and production efficiency
Providing hands-on support when needed
Managing key accounts and stakeholder relationships
The Ideal Candidate Will Have:
Strong electrical bias with technical knowledge of PLCs
Proven experience in managing engineering teams in FMCG or heavy manufacturing
Hands-on leadership experience with strong team-building and upskilling capabilities
Experience managing CAPEX projects and engineering budgets
Background in plant machinery maintenance
Excellent communication and stakeholder management skills
Strategic mindset with a focus on operational excellence
Desirable Skills:
Proficiency in PLC systems (Siemens, Mitsubishi)
Familiarity with lean methodologies and CI projects
Experience in fast-paced, high-volume environments
Strong decision-making and motivational leadership abilities
Benefits Include:
Competitive salary
Bonus scheme
Holidays
Life insurance
Company pension plan
If you believe you are a great fit for this role, we’d love to hear from you. Apply now!....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 8 am - 5 pm.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Salary Range: $23.00 - 25.00/hour, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 10.5 paid holidays and 1 floating holiday per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 8 am - 5 pm.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 10.5 paid holidays and 1 floating holiday per year. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...