Develop and provide Information, Advice and Guidance (IAG) to learners, with a particular focus on inclusion and those with EHCPs, care-experienced students and others requiring additional support
Learn to monitor and track the progression of specific student groups, such as those with EHCPs, through key transitions, e.g., from Level 1 to Level 2 of their course
Collaborate operationally with relevant teams, stakeholders and management to support the achievement of strategic objectives
Undertake the Level 6 Careers Development qualification and develop to deliver effective careers guidance to individuals and groups of learners with diverse support needs
Support IAG activities and service delivery across the College, including participation in rotas and UCAS- related tasks
Ensure compliance with approved quality standards and audit requirements by accurately recording guidance delivered and collecting relevant information to evaluate the service
Work closely with other support teams within the College to maximise learner support
Connect learners with relevant information, resources and opportunities to facilitate progression into further study, training or employment
Maintain and develop effective internal and external partnerships to provide learners and staff with accurate, up-to-date advice, information and guidance
Collaborate with key staff to organise careers-related events and activities
Specific Duties:
Develop as an Apprentice by successfully completing both the course level 6 careers development programme and all work-related responsibilities
Act as the key point of contact for careers guidance for a group of learners
With guidance and support, manage a varied caseload of careers guidance for learners including tracking the progression of key student groups during transition periods
Advise students on progression options and provide information on applications and processes associated with their next steps
Support students through their Higher Education applications via UCAS
Contribute to the regular maintenance of careers information and resources by actively researching and reviewing the most up-to-date products and services
Develop resources to support students with their career development
Organise events to support student progression both within the College and externally. Including follow up on individual students’ progression plans
Advise the manager on resource needs related to careers and educational guidance
Maintain accurate learner records and provide statistical information on service usage, in line with confidentiality and data protection guidelines
Liaise and collaborate with staff across the College to support students’ progress
Maintain effective communication with internal teams and external agencies to ensure students receive accurate and up-to-date advice, information, and guidance
Assist the Careers and Progression manager with various tasks including in working with external agencies and partners to establish networks and ensure effective communication
Contribute to enrolment and progression activities, ensuring the quality of guidance provided to learners
Collaborate with members of the Student Hub team to support the health, safety, and wellbeing of individual learners, referring to colleagues or external agencies where appropriate
Contribute a wide range of college events such open days, enrolment and specific employability events
Training Outcome:
A possible permanent position within the organisation upon successful completion and subject to performance
Employer Description:Based in Ashton-under-Lyne, Greater Manchester, Tameside College is a further education college that provides the next steps from school to university and employment. We also offer a range of apprenticeships as well as adult and university level courses.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Property Services, Internal Maintenance Service (IMS) are responsible for conducting high-quality repairs and maintenance on our customers’ homes across the geographical footprint of EMH homes.
1. To work in an effective and efficient manner at all times and to inform line management at the earliest opportunity, or any other nominated person, where this is not possible.
2. To be responsible for keeping a clean and tidy appearance and ensuring that any IMS vehicles or equipment are kept clean in good order, if allocated one. Every attempt must be made to prevent theft of vehicles and equipment.
3. To use existing and future technology as necessary to effectively carry out work or improve the efficiency of the service.
4. To meet the Apprentice Mentor / Team Leader / Works Manager as required, at a specified time to receive work instructions.
5. To participate at team meetings to ensure continuous improvement of performance at Property Services and be willing to learn and contribute to the development of the IMS as and when required throughout the duration of the apprenticeship.
6. To make and receive telephone calls / messages as required. To acknowledge these calls and respond accordingly.
7. To be aware of responsibilities when entering properties, (including to keep tenants informed, and on completion of the job to leave tenants' property in a clean and tidy condition).
8. To attend a designated college course and work to and achieve all theoretical and practical requirements set out by the college.
9. You will be expected to undergo designated training sessions as necessary, which may be outside of normal working hours and / or at other establishments as may be required.
11. To ensure all duties carried out comply with:
a) Current Health and Safety issues
b) Working conditions normally inherent in the job
c) Customer care standards
d) EMH homes and EMH group policies and procedures, specifications, quality standards and work rules.
12. You will be expected to contribute and work towards ongoing policies on Community Development, Value for Money, Environmental Issues, Crime and Disorder and Equal Opportunities.
13. To carry out reasonable additional duties / responsibilities where necessary and to accept other such duties as requested by the Works Manager / Team Leader / Apprentice Mentor.Training Outcome:Potential full-time role within the company.Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do. Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs. Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy-efficiency programmes. Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Monday - Thursday 8.00am - 4.00pm and Friday 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness,Problem solving....Read more...
We are looking for an Adult’s Social Worker to join a Forensic Community Outreach Team.
Do not apply for this position if you do not have a Social Work Qualification with a minimum of 2 years post qualified experience.
About the team
This service works with service users involved in the justice system that are dealing with mental health concerns who have been or are due to be discharged from hospital. Carrying out discharge processes, safeguarding enquires, extensive risk assessment and care plans is key in this team. Having a strength-based practice and promoting positive change in peoples lives is key to the success of this role and team. This is an NHS MDT team and so functions and processes will follow this way of working.
About you
A degree within Social Work (Degree/DipSW/CQSW) with a minimum of 2 years experience is essential in order to be considered for this role. Experience in a mental health, hospital or forensic setting post qualification is essential in this position. Having knowledge and experience in criminal justice, discharge processes or CoP work lends very well to the success of this role.
What's on offer?
£34.00 per hour umbrella (PAYE payment options available also)
Oyster card offered
An opportunity to work in a specialist environment
Parking available/ nearby
Great opportunity to enhance your skillset within mental health work
For more information, please get in contact
Marcus Burns - Business Manager
0118 948 5555 / 07587031097....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:Progression for further development with the employer and a permanent position for the right candidate.Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Serving customers, both at the sales counter and over the phone
Use of our sales computer system to enable goods to be charged to both our cash and account customers
Assist in the understanding and correct selection of the range of products which our customers require
Sorting stock deliveries in the shop, maintaining a tidy and safe environment for both customers and work colleagues
Other duties and responsibilities express and implied which arise from the nature and character of the post within the branch as deemed by your line manager
Training:
Functional skills
Work based learning
Customer Service Practitioner Level 2
Training Outcome:Progression onto full-time employment.Employer Description:With over 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service, and knowledge you can rely on.
Now the UK’s largest privately‑owned timber company, our origins can be traced back to 1840 when we commenced trading as Hudson & Co. Over the years the Howarth Timber Group has expanded from a one‑man company to an employer of more than 1,000 people specialists who know the industry inside out. We take great pride in our teams of local experts serving our local communities.Working Hours :Monday - Friday, 8.00am - 4.00pm, 30-minutes lunch.Skills: Team working,Good work ethic,Punctual,Ambitious for Progression....Read more...
Job Title: General Manager Location: AmsterdamSalary: €5,500 gross per month + 8% holiday allowance + benefitsRequired languages: Dutch and EnglishStart ASAPAn exciting opportunity has arisen for an experienced operational leader to oversee hospitality and catering operations within a major live events and entertainment destination.The successful candidate will be responsible for leading a large-scale, fast-paced operation delivering food, beverage and guest experiences across a diverse portfolio of premium hospitality spaces. This role requires a commercially driven leader who thrives in dynamic environments with high visitor volumes and the delivery of multiple large-scale events.Working in close partnership with key stakeholders, you will take full ownership of operational performance, guest experience standards, team leadership and financial delivery across the site. You will play a key role in ensuring excellence during peak event days, while also driving continuous improvement across all areas of the operation.Responsibilities
Oversee day-to-day hospitality and catering operations across multiple service areasEnsure consistently high standards of service delivery and operational executionLead and develop large operational teams across front and back-of-house functionsMonitor commercial performance, budgets and operational KPIsIdentify opportunities to improve efficiency, guest satisfaction and revenue generationSupport the delivery of major live events, corporate functions and high-footfall trading periodsBuild collaborative relationships with partners, suppliers and internal stakeholdersDrive a culture of accountability, engagement and continuous improvementMaintain strong focus on health & safety, compliance and operational best practice
Profile
Significant leadership experience within hospitality, leisure, events or large consumer-facing operationsStrong background managing high-volume and multi-unit environmentsCommercially aware with experience overseeing budgets and financial performanceConfident leading large teams within fast-paced operational settingsStrong organisational and stakeholder management capabilitiesHands-on leadership style with a proactive and solutions-focused mindsetComfortable operating in complex environments with changing prioritiesPassion for customer experience and operational excellenceStrong communication skills with the ability to operate effectively in both Dutch and English-speaking environments
Job Title: General ManagerLocation: AmsterdamSalary: €5,500 gross per month + 8% holiday allowance + benefitsRequired languages: Dutch and EnglishStart ASAPIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Customer Service Support
Provide excellent customer service through telephone, email, and face-to-face communication.
Respond to customer enquiries professionally and efficiently.
Support BC customer service operations and maintain positive customer relationships.
Escalate customer issues or urgent matters to the Customer Services Manager when required.
Assist in maintaining high customer satisfaction standards.
Bookings & Scheduling
Assist with customer bookings, amendments, and cancellations.
Support scheduling activities to ensure services are organised efficiently.
Maintain accurate booking and scheduling records using company systems.
Communicate booking confirmations and updates to customers and operational teams.
Ensure all customer information is recorded accurately and confidentially.
Complaints & Duty of Care Support
Assist with handling customer complaints in a professional and empathetic manner.
Record and monitor complaints, ensuring accurate documentation is maintained.
Support duty of care processes by assisting customers during service disruptions or operational issues.
Help coordinate customer updates and alternative arrangements where required.
Escalate complex complaints or welfare concerns appropriately.
Administrative Duties
Manage incoming emails and ensure timely responses or escalation where necessary.
Maintain accurate filing systems and customer records.Prepare reports, spreadsheets, and customer documentation as required.
Support the wider customer service team with day-to-day administration tasks.
Assist with data entry and updating internal systems.
Training:
Your training will be delivered within the workplace and supported by your employer.
You will receive monthly contact from your tutor, which can be either face-to-face or online.
Training Outcome:There may be the potential of a full-time position when the apprenticeship comes to an end.Employer Description:Company HistoryThe company was established in May 2007 by Samantha and Wayne Turton, who identified significant gaps in the waste management industry.
Large waste companies weren't offering fair rebates for recyclable materials, and businesses weren't getting the onsite support and expertise they needed to improve their waste management strategies.
Starting as a brokerage with just Samantha, the business has grown substantially over the years. Today, we operate from a 3-acre facility in Derby, employ over 25 staff, and run a fleet of more than 15 specialist vehicles.
Significant investment has gone into site infrastructure and modern processing machinery to deliver the best possible service.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Work well under pressure....Read more...
Retail Manager within Tweedmill Shopping OutletOur client is a leading menswear retailer, they have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further and they are currently seeking an experienced Retail Manager for their menswear concession based within Tweedmill Shopping Outlet in St Asaph, Denbighshire.This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position. A dynamic individual is sought and will be responsible for managing the concession and team, organising staff rotas, sales and customer service, merchandising stock, plus use of till and card machine.Salary / Benefits:Along with a competitive basic salary, our client also offers:
£23,478 basic salary (£12.90 an hours 35 hours a week), plus an excellent monthly bonus and weekly commission scheme.Commission scheme is payable on team sales, not an individual target.Retail concession Managers participate in the ‘Exceptional Performance’ reward bonus scheme, paid monthly and based on a sales percentage above target.28 days holiday.Workplace pension scheme.Staff discount schemeFull training on all their stock.
Hours:
35 hours per week between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.)
To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html....Read more...
Restaurant Manager – Lively Restaurant & Bar Group Location: London Salary: Up to £55,000The Vibe: This isn’t your average restaurant gig. We’re talking live music, buzzing atmosphere, and great food – all served up in a relaxed, high-energy setting. The group is full of character, and they’re looking for someone who brings just as much to the table.The Role: They need a true front-of-house leader – someone who lives and breathes hospitality, has a proper presence on the floor, and knows how to get the best out of their team. You’ll be the one setting the tone, driving service, and making sure both guests and staff leave with a smile.You’ll be responsible for:
Running smooth openings and closes, plus daily banking and reportingLeading team briefings and keeping the floor flowingBeing a go-to for support and motivationOwning the guest experience – handling feedback with confidence and careManaging rotas, forecasting, training, recruitment and developmentKeeping on top of P&L and making sure SOPs are followed (and improved!)
You’ll need to be:
Already working as a Restaurant Manager in a fast-paced, quality-led environmentA natural people person – warm, energetic and switched-onObsessed with food, drink, and making things betterAmbitious – with a drive to grow your career, not just tick a boxWell-presented, professional, and ready to roll up your sleeves when needed
If this sounds like your kind of gig, get in touch – or if you know someone great for it, send them my way – Kate@corecruitment.com....Read more...
An exciting opportunity has arisen for an experienced Project Manager to join a global programme management team delivering cutting-edge aviation training solutions to customers worldwide.
This role sits at the heart of a dynamic, international operation focused on the design, manufacture, and lifecycle support of advanced aviation training systems, supporting pilot training and aviation safety on a global scale.
You will lead multiple concurrent projects across the full lifecycle, from concept and design through to certification, delivery, and in-service modification, working closely with multidisciplinary engineering teams and international clients.
This is a fantastic opportunity for a Project Manager looking to operate in a high-impact, technically complex environment.
Key Responsibilities
- Lead end-to-end delivery of projects, ensuring alignment with schedule, cost, quality, and regulatory requirements
- Manage multiple projects simultaneously, including new system builds and complex engineering upgrades
- Coordinate cross-functional teams across engineering, manufacturing, supply chain, and external partners
- Define and manage project scope, objectives, and deliverables
- Develop and maintain project plans (WBS, schedules, budgets, risk registers)
- Monitor performance and proactively resolve issues
- Maintain strong financial oversight, including budgeting and forecasting
- Identify and mitigate risks while driving opportunities
- Ensure effective configuration and change management
- Build strong relationships with customers, suppliers, and internal stakeholders
- Provide clear reporting to senior leadership
- Contribute to continuous improvement initiatives
Skills & Experience
Essential:
- Proven experience delivering complex, high-value projects involving hardware and software integration
- Strong knowledge of project management methodologies (PRINCE2, APM, PMI, MSP)
- Background in aviation, aerospace, defence, or other regulated industries
- Excellent stakeholder management and communication skills
- Ability to manage multiple projects in a fast-paced environment
- Strong analytical, problem-solving, and organisational skills
- Proficiency with Microsoft Project and Office tools
Desirable:
- Experience with aviation or safety-critical systems
- Knowledge of aviation regulatory frameworks (EASA, FAA)
- Experience working with international customers
Whats on Offer
- Competitive salary + discretionary bonus
- Pension contribution (up to 7%)
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance (with optional family cover)
- Life assurance (4x salary)
- Group income protection
- Flexible benefits (health cash plan, dental, gym, cycle to work, etc.)
- Employee wellbeing and assistance programme
- On-site parking (including EV charging)
TT....Read more...
Group Revenue & Reservations Manager – Hotel Group, Berkshire Package: NegotiableLocation: Wokingham, BerkshireAn exciting opportunity has arisen for an experienced and commercially driven Group Revenue & Reservations Manager to join a hotel portfolio of 4-star hotels.This is a pivotal role, responsible for driving bedroom revenue performance across multiple properties through strategic pricing, inventory management, and demand forecasting, while also leading a centralised reservations function. You will take ownership of revenue strategy across the portfolio, ensuring each property is optimally positioned within its market to maximise profitability. Working closely with senior stakeholders, you will balance rate, occupancy, and channel mix, while maintaining strong alignment with brand standards.Alongside this, you will oversee the day-to-day management of the cluster reservations team, ensuring a seamless and professional guest booking experience across all channels.Responsibilities
Develop and implement revenue strategies to deliver budgeted revenue and profit targetsAnalyse market trends, competitor activity, and demand patterns to inform pricing decisionsManage forecasting (short, mid, and long term) to support commercial planningOversee distribution strategy across direct, OTA, and GDS channelsMonitor and drive performance across key metrics including RevPAR, ADR, and occupancyLead regular revenue reviews with on-property teamsManage and develop the cluster reservations team, ensuring service excellence at all timesOversee reservations processes, ensuring accuracy, efficiency, and a strong guest focusCollaborate closely with Sales, Marketing, and Operations to align commercial strategy
Requirements
Proven experience in revenue management within a multi-property or cluster hotel environmentStrong analytical mindset with the ability to translate data into actionable strategyExperience managing or overseeing reservations teamsHighly organised, detail-oriented, and commercially focusedConfident communicator with strong stakeholder management skills....Read more...
Optical Practice Manager Jobs in Newcastle-under-Lyme
£30,000 to £35,000 DOE
Optical Practice Manager vacancies in Newcastle-under-Lyme. Zest Optical recruitment is working on behalf of a respected independent opticians group to recruit a full time Optical Practice Manager for their established practice in Newcastle-under-Lyme.
Newcastle-under-Lyme offers a busy town centre environment with a strong local community and excellent transport links across Staffordshire and the West Midlands. The practice has built an excellent reputation for providing personalised eye care and high quality eyewear, supported by a loyal patient base and experienced team.
The company will consider both qualified Dispensing Opticians and experienced Optical Practice Managers with a strong background in optical practice leadership.
Optical Practice Manager – Role
Independent opticians with a strong focus on patient care
Established practice serving Newcastle-under-Lyme and the surrounding area
45 minute appointments supported by modern clinical equipment
Zeiss specialists
Premium frame range including Lindberg, Tiffany, Maui Jim and similar brands
Overall responsibility for the smooth running of the practice
Manage, support, and motivate the team to deliver consistently high standards
Hands on involvement in training and development
Handle complex dispensing cases and patient queries
Full time role, 40 hours per week over 5 days
Working Monday to Saturday with one weekday off plus Sunday closed
Practice opening hours generally 9am to 5:30pm with one later evening during the week
Salary between £30,000 and £35,000 DOE
Team incentives
5 weeks holiday plus bank holidays
Additional day off for your birthday
Healthcare plan
Family and friends discounts
CET and ongoing professional development supported
Professional fees paid
Cycle to work scheme
Optical Practice Manager – Requirements
Previous experience working within an optical practice
Will consider qualified Dispensing Opticians or experienced Optical Practice Managers
Proven experience managing and leading people
Confident with day to day staff management and performance support
Strong communication and organisational skills
Interest in quality eyewear and premium brands
Patient focused with high standards of service
Comfortable making confident dispensing and leadership decisions
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the Apply link as soon as possible.
Send us a message on Whatsapp!....Read more...
Run our helpdesk. Own the relationships. Build something that lasts.Impact It Global Ltd | Home-based (UK, South East preferred) with occasional London travelSalary: £38,000 – £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8:30 – 18:00, Monday to FridayYou’ll own the helpdesk. Not just work on it.We’re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong.We’re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You’ll be the primary point of contact for approximately 35 clients and 300 endpoints. You’ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it.This isn’t a chaotic startup where the goalposts move every week. It’s a structured environment where quality, reliability, and clear communication are what matter most.What you’ll actually be doingYou’ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can’t print, when a mailbox is full, when a server needs attention, you’re the person who fixes it and closes the loop.Beyond ticket resolution, you’ll build and maintain SOPs and technical documentation so that the knowledge doesn’t live only in your head. You’ll communicate directly with clients, setting expectations and providing updates without being asked. And you’ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint.If you’re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you’ll fit here.What we need from youNon-negotiables:You’ll need to be comfortable working across the following from day one:Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments.You’ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms.Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you’re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we’ll get along well.Experience:3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision.What we’re not looking forWe should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn’t the right role. We’ve learned the hard way what happens when someone technically capable doesn’t communicate well or manage their own time. We’d rather find the right person than rush to fill the seat.What’s in it for you£38,000 – £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months.30 days holiday + your birthday off. That’s well above statutory, and we mean it.Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We’re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics.A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We’re building something, and the right person will grow with us.A structured, supportive environment. You’ll report to our Service Delivery Manager, who is technical, experienced, and available. You won’t be left to figure things out alone, but you will be trusted to run your function.Quarterly performance reviews so you always know where you stand and what good looks like.About Impact ItWe’ve been supporting regulated firms and growing businesses across London since 2014. We’re not a faceless MSP churning through break-fix tickets. We’re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right.If that resonates with you, we’d like to hear from you.How to applyApply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we’ll read it.We’re hiring one engineer for this role and we’re moving promptly. We respect your time: our process is structured but not drawn out, and we’ll keep you informed at every stage.....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
....Read more...
Provide administrative support services to all staff as required, including attending to their faxing, photocopying and binding requirements.
Liaise in a professional and courteous manner with all clients, third parties and internal personnel.
Meet and comply with all statutory, regulatory and professional rules and deadlines.
Regularly update your level of knowledge required to ensure the ongoing delivery of a competent and proper standard of client service.
Comply with the firm’s requirements regarding individual performance and development.
Providing internal operational support.
Supporting the firm to ensure that a high standard of client service is always delivered, including client hospitality within the office.
Ensuring that all outgoing post is stamped or franked and dispatched or ready for collection each day.
Ensuring that adequate office stationery and supplies are maintained, and providing re-order stock information to the Office Manager.
Providing reception cover on a daily basis.
Comply with any in house or external training requirements of the firm.
Training:Your training will be delivered in the workplace with training sessions and progress reviews from your Skills Coach. Training Outcome:For the right candidate, there will be a permanent position and other opportunities around The MAPD Group.Employer Description:With a strong team of lawyers, all specialists in their fields, we are able to offer a full range of legal services in Staffordshire and beyond. At Myers and Co Solicitors we are committed to providing a service that represents good value for money, as well as exceeding clients’ expectations by providing the highest standards of skill and service. As a result, we consistently see great feedback from our clients. The following figures show our client satisfaction as at May 2026: 4.8 stars out of 5 on Feefo, we have won the Feefo Gold Award two years running, we have 4.5 out of 5 on Google. We also contribute to Staffordshire by supporting local charities and local businesses. We believe in encouraging our employees to continue learning and fostering skills at all levels, and supporting them in their work.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
An outstanding new job opportunity is now available for a experienced Home Manager to manage a brand new care home opening soon based in the Swaffham, Norfolk area. You will be working for one of UK’s leading health care providers
This is a brand new modern, care home which provides residential, dementia, respite, and convalescence care, offering a comfortable and supportive environment tailored to the individual needs of each resident
**To be considered for this position you must have previous experience managing a nursing/residential home**
As the Home Manager your key duties include:
Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support
Manage the home’s budget, ensuring financial targets are met and costs are effectively managed
Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns
The following skills and experience would be preferred and beneficial for the role:
A strong working knowledge of CQC standards with a proven record of working towards achieving outstanding ratings
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home
Enthusiasm and passion for developing high levels of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £70,000 per annum. This exciting position is a permanent full time role working from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
*Relocation Assistance*
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Excellent performance related bonus
Additional bonuses based on excess profit
25 days annual leave plus bank holidays entitlement
Reference ID: 7270
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity is now available for a experienced Home Manager to manage a brand new care home opening soon based in the Swaffham, Norfolk area. You will be working for one of UK’s leading health care providers
This is a brand new modern, care home which provides residential, dementia, respite, and convalescence care, offering a comfortable and supportive environment tailored to the individual needs of each resident
**To be considered for this position you must have previous experience managing a nursing/residential home**
As the Home Manager your key duties include:
Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support
Manage the home’s budget, ensuring financial targets are met and costs are effectively managed
Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns
The following skills and experience would be preferred and beneficial for the role:
A strong working knowledge of CQC standards with a proven record of working towards achieving outstanding ratings
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home
Enthusiasm and passion for developing high levels of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £70,000 per annum. This exciting position is a permanent full time role working from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
*Relocation Assistance*
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Excellent performance related bonus
Additional bonuses based on excess profit
25 days annual leave plus bank holidays entitlement
Reference ID: 7270
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a committed Deputy Ward Manager - CAMHS to work in an exceptional mental health hospital based in the Cheadle, Greater Manchester area. You will be working for one of UK's leading health care providers
The hospital is a specialist provider of complex mental health services, providing clinical excellence across 11 wards which include a speciality eating disorder service, CAMHS, rehabilitation, acute and PICU services
**To be considered for this position you must be qualified as a Registered Nurse (RMN or RNLD Nurse) with a current active NMC Pin**
As the Deputy Ward Manager your key responsibilities include:
Works as Senior Nurse in a Ward or equivalent area ensuring a safe and therapeutic environment for patients, their families and visitors
Apply relevant policies and statutory requirements within the ward and hospital framework of governance and communicates requirements to the wider team
Ensures that risk is assessed and managed across the immediate and wider working environment and those statutory requirements are met
Respects and applies the requirements of diversity and inclusion, promoting and role modelling these across the team
Identifies deficits in skill mix and safe staffing levels and acts to address these
Supervises a defined group of team members and contributes to their overall CPD, mandatory training and appraisal process recognising the skills required across the team. This will also include addressing any performance issues that are below the expected standard
Acts as a role model to promote a culture of learning development, inquiry and a team vision
Actively supports Junior Staff and student nurses on placement on the ward
The following skills and experience would be preferred and beneficial for the role:
Active Registration with the Nursing Midwifery Council, meeting the requirements of Revalidation
Trained Assessor/Supervisor
Clinical Supervision experience essential, training desirable
Evidence of Continued Professional Development and intent to maintain and develop Continued professional development and leadership
Good computer skills
The successful Deputy Ward Manager will receive an excellent salary of £41,663 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Free onsite parking
Subsidised lunches
25 days holiday plus bank holidays and your birthday off
Online benefits and cash back rewards
Dedicated career pathway
Funded training opportunities
NMC payment in full
Reference ID: 6986
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Facilities Engineering / Technical Manager - Client Direct / In-house - Data Centre - Slough - £60,000 per annum Are you looking for a role Client side / In-house?Are you looking to come off Shift?Are you looking for a role in Slough and have Data Centre experience?Fantastic opportunity to work as part of the In-house maintenance team for an established Data Centre provider. CBW are currently recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (Ideally a Data Centre). Hours of workMonday to Friday - 08:00am to 17:00pmFlexible approach to working hours (Out of hours work) Key duties & ResponsibilitiesManage day to day operation including repair and maintenance, Security, change control process, procurement, accounting & budgeting related issueManage subcontractors and provide a 12 month planner of contractor site visits/ PPMsManage/execute Data Centre’s expansion, modification, maintenance or new customer move- in projects.Preparation of maintenance contract & tender document.Supervise and liaise with external vendors in respect of regular communications and ad-hoc work and respond to issues that arise.Manages specifications, problems, issues, performance, and administration.Prepare Management report, Power point presentation, SOP/EOP, Critical activities planning such as Power down & Pull-the-Plug test, Emergency / Disaster Recovery plans / Business Continuity Plans, Data Centre customers’ reportAs an incident manager to manage all incidents and prepare incident reports.Engages with internal stakeholders to gain feedback on customers’ enquiry.Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers.Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.Provide superior customer service to clients through all Facility functions.Routinely inspect all areas to ensure performance measures are being maintained and proactively self- reporting the problems of facilities.Able to track and update on the financial budget.Liaise with MEP, IDC, Security and Office Manager and produce datacentre operation report on a weekly basis.Responsible for Data Centre Facility Management operations.Establish engineering and operation procedures and roll out for site staff.Ensure compliance with all local statutory regulations.Managing all vendors to carry out maintenance for all installations during weekend and review maintenance reports.Provide solutions for technical issuesParticipate in Disaster Recovery Plan per the Client’s requirement.Manage and Monitor the Data Centre Infrastructure Management System and all sub systems including but not limited to BMS, PMS, and SMS. Update technical drawing regularly / Inventory list / Asset listAudit FM shift handover/performance/work/Procedure monthly and CMI own the right to audit internally.RequirementsCity & Guilds Level 2&3 and AM2 or equivalentCity & Guilds 18th Edition IEE RegulationsProven track record of handling Uptime Certification is a must.HV & LV Authorised Person (Highly desirable / Not essential)Experience in facilities operation in Data Centre, Telecommunications industry.Able to coordinate with utility company and deal with High Voltage.Knowledge of critical facilities including Chiller, CRAC, UPS, STSStrong leadership, people, and communication skillsStrong PC literacy and proven ability to manage daily activities using various systems including MS excel and PowerPoint.Please send your CV to Katie@cbwstaffingsolutions.com for more information. ....Read more...
Project Manager – Home Improvements CO Home Improvements – Clearview Competitive Salary + Benefits LeylandBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:We are looking for an experienced Project Manager or Contracts Manger to join us to ensure installations run smoothly, and customers receive excellent quality and service.Key responsibilities include:
Responsible for reviewing contracts, issuing work to surveyors, and assisting surveyors with any technical challenges, ensuring all external and internal contractors achieve deadlines.Responsible for scheduling work for our fitting teams and other external contractors ensuring that all building work runs smoothly.Be the first point of contact for liaising with all trades to ensure a smooth continuity of work and a first-class operation for customers.To attend site to oversee any issues that may arise with the installations, ensuring health and safety is adhered to, site housekeeping standards are maintained, and the client is satisfied with the installation.Ensure contracts are completed on time and to a high-quality standardTo develop excellent working relationships with external and internal stakeholders including customers, suppliers, and dealers.
What we are looking for:If you have Project Management, Site Management or Installation Management experience we would love to hear from you. Key experience we are looking for:
Previous experience and strong knowledge of the window/conservatory industry is desirable.Excellent planning and organisational skills with the ability bring installations in on completion date.Strong negotiation skills with a focus on achieving budgets and maintaining profitability.Excellent product knowledge, keeping up to date with industry and new product developments.Strong technical capability, with the ability to understand the theory of installation processesGood commercial and business acumen.Excellent people management skills, with the ability to provide strong leadership and direction.
If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply within or forward across your CV to: Recruitment@conservatoryoutlet.co.ukEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
An amazing new job opportunity has arisen for a Care Team Leader to work in an exceptional retirement village based in the Chester area. You will be working for one of UK’s leading health care providers
This is a fantastic retirement village which provides the perfect blend of independence and community, offering the privacy and freedom of your own front door alongside the benefits of a friendly and welcoming environment
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care**
As the Care Team Leader your key duties include:
Lead, supervise and support care, wellbeing and administrative staff to deliver safe, effective and high-quality care
Provide engaging leadership in line with MHA policies, procedures and statutory requirements
Assist residents with personal care and provide health supervision and direct care when required
Ensure residents’ rights to dignity, privacy and choice are respected at all times
Support the Care Manager in fulfilling the duties of the Responsible Person, including record keeping and medicines management
Ensure care and support plans, risk assessments and reviews are in place and regularly updated
Oversee safe management of medicines, observations and competency assessments
Support the development and delivery of education, leisure and social activities that enhance residents’ quality of life
Undertake staff 1:1s, supervisions and appraisals, identifying training and development needs
Support recruitment, selection and induction of staff to promote continuity of care and reduce agency use
The following skills and experience would be preferred and beneficial for the role:
Experience working in a care-related setting
People management experience, including leading shifts or deputising for a manager
Medication administration experience
A good level of literacy and confidence using IT systems, including Microsoft products
Strong leadership, communication and organisational skills
Knowledge of dementia care and supporting older people with increased physical and emotional frailty
The ability to prioritise tasks, manage time effectively and work flexibly
The successful Care Team Leader will receive an excellent salary of £17.29 per hour. This exciting position is a Fixed Term role for 12 months working 32 hour a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7284
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a Care Team Leader to work in an exceptional retirement village based in the Chester area. You will be working for one of UK’s leading health care providers
This is a fantastic retirement village which provides the perfect blend of independence and community, offering the privacy and freedom of your own front door alongside the benefits of a friendly and welcoming environment
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care**
As the Care Team Leader your key duties include:
Lead, supervise and support care, wellbeing and administrative staff to deliver safe, effective and high-quality care
Provide engaging leadership in line with MHA policies, procedures and statutory requirements
Assist residents with personal care and provide health supervision and direct care when required
Ensure residents’ rights to dignity, privacy and choice are respected at all times
Support the Care Manager in fulfilling the duties of the Responsible Person, including record keeping and medicines management
Ensure care and support plans, risk assessments and reviews are in place and regularly updated
Oversee safe management of medicines, observations and competency assessments
Support the development and delivery of education, leisure and social activities that enhance residents’ quality of life
Undertake staff 1:1s, supervisions and appraisals, identifying training and development needs
Support recruitment, selection and induction of staff to promote continuity of care and reduce agency use
The following skills and experience would be preferred and beneficial for the role:
Experience working in a care-related setting
People management experience, including leading shifts or deputising for a manager
Medication administration experience
A good level of literacy and confidence using IT systems, including Microsoft products
Strong leadership, communication and organisational skills
Knowledge of dementia care and supporting older people with increased physical and emotional frailty
The ability to prioritise tasks, manage time effectively and work flexibly
The successful Care Team Leader will receive an excellent salary of £17.29 per hour. This exciting position is a Fixed Term role for 12 months working 32 hour a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7284
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a Care Team Leader to work in an exceptional retirement village based in the Chester area. You will be working for one of UK’s leading health care providers
This is a fantastic retirement village which provides the perfect blend of independence and community, offering the privacy and freedom of your own front door alongside the benefits of a friendly and welcoming environment
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care**
As the Care Team Leader your key duties include:
Lead, supervise and support care, wellbeing and administrative staff to deliver safe, effective and high-quality care
Provide engaging leadership in line with MHA policies, procedures and statutory requirements
Assist residents with personal care and provide health supervision and direct care when required
Ensure residents’ rights to dignity, privacy and choice are respected at all times
Support the Care Manager in fulfilling the duties of the Responsible Person, including record keeping and medicines management
Ensure care and support plans, risk assessments and reviews are in place and regularly updated
Oversee safe management of medicines, observations and competency assessments
Support the development and delivery of education, leisure and social activities that enhance residents’ quality of life
Undertake staff 1:1s, supervisions and appraisals, identifying training and development needs
Support recruitment, selection and induction of staff to promote continuity of care and reduce agency use
The following skills and experience would be preferred and beneficial for the role:
Experience working in a care-related setting
People management experience, including leading shifts or deputising for a manager
Medication administration experience
A good level of literacy and confidence using IT systems, including Microsoft products
Strong leadership, communication and organisational skills
Knowledge of dementia care and supporting older people with increased physical and emotional frailty
The ability to prioritise tasks, manage time effectively and work flexibly
The successful Care Team Leader will receive an excellent salary of £17.29 per hour. This exciting position is a Fixed Term role for 12 months working 32 hour a week. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme, life assurance and support with professional fees in relevant roles
Free DBS checks and uniforms for care and support colleagues
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear career progression
Long service awards to celebrate your contribution
Reference ID: 7284
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a skilled Senior Care Assistant to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
**To be considered for this position you must hold a Level 3 Diploma in Adult Care or equivalent or a willingness to work towards this**
As the Senior Care Assistant your key duties include:
Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running
Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills
Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice
Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits
Administer medication in line with the Medication Policy where delegated
Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life
Carry out or support regular 1:1s, supervisions and appraisals in line with policy
Promote good practice in health & safety, fire safety, food safety and infection prevention
Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training
The following skills and experience would be preferred and beneficial for the role:
Previous experience working in a care setting
Experience of leading a shift or deputising for a manager
Medication administration experience
Good IT skills, including use of email and basic office systems
Strong communication skills, both verbal and written
The ability to lead, motivate and support a team
Sensitivity to the needs of older people and an inclusive approach to care
The successful Senior Care Assistant will receive an excellent salary of £15.30 per hour. This exciting position is a permanent part time role for 22 hours a week on nights only. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme and life assurance
Free DBS checks and uniforms
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear progression opportunities
Long service awards to celebrate your contribution
Reference ID: 7256
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a skilled Senior Care Assistant to work in an exceptional care home based in the Nottingham area. You will be working for one of UK’s leading health care providers
This is a fantastic, purpose-built care home in Nottingham, providing high-quality residential care and short stay respite care for residents at the home
**To be considered for this position you must hold a Level 3 Diploma in Adult Care or equivalent or a willingness to work towards this**
As the Senior Care Assistant your key duties include:
Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running
Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills
Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice
Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits
Administer medication in line with the Medication Policy where delegated
Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life
Carry out or support regular 1:1s, supervisions and appraisals in line with policy
Promote good practice in health & safety, fire safety, food safety and infection prevention
Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training
The following skills and experience would be preferred and beneficial for the role:
Previous experience working in a care setting
Experience of leading a shift or deputising for a manager
Medication administration experience
Good IT skills, including use of email and basic office systems
Strong communication skills, both verbal and written
The ability to lead, motivate and support a team
Sensitivity to the needs of older people and an inclusive approach to care
The successful Senior Care Assistant will receive an excellent salary of £15.30 per hour. This exciting position is a permanent part time role for 22 hours a week on nights only. In return for your hard work and commitment you will receive the following generous benefits:
28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
A strong pension scheme and life assurance
Free DBS checks and uniforms
Confidential counselling, chaplaincy support and access to our hardship fund
Flexible options to buy or sell annual leave, plus family-friendly policies
Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
A full induction, ongoing training, recognised qualifications and clear progression opportunities
Long service awards to celebrate your contribution
Reference ID: 7256
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
