Position: Bereavement Training & Partnerships Manager
Location: Remote (UK) - regular travel required (car and driving licence essential)
Start date: ASAP
Commitment: Full-time
The Company
We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group (you may have heard of some of our sister companies…) and we have a mission.
We're on a path to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death.
But we can't do it alone, and that's why we're assembling a team of top performers to build with us.
Ready to be part of something big?
The Role
The National Bereavement Service (NBS) is the specialist training arm supporting this mission. Our offer is growing rapidly, with long-term partnerships including Cadent Gas and Mercer Marsh, alongside a landmark 3-year research project with the University of Manchester to streamline death administration across public and private sectors.
Following a period of significant growth, we are seeking an experienced and confident Training Manager to lead the development and delivery of our national bereavement training programmes.
This hands-on leadership role is suited to a qualified trainer who can translate research-led insight into engaging, trauma-informed training for corporate, charity, and public sector audiences. You will help shape our national training offer through innovative programme design, delivery across key partnerships, and the ongoing strategic development of the NBS training provision.
Key Responsibilities
Training Design & Innovation
Evidence-Based Development: Support the development of evidence-based training programmes, integrating academic insights and real-world casework insights.
Content Translation: Translate complex subject matter into accessible, engaging learning content for professionals across health, social care, financial services, legal, and public-sector settings.
Digital Transformation: Drive the creation of training videos, case studies, and webinars, including the development of virtual delivery models and blended learning formats.
Accreditation & Frameworks: Create CPD-accredited programmes and "Train the Trainer" frameworks to ensure scalable impact.
Continuous Improvement: Lead the improvement of curricula by incorporating adult learning principles and evaluating programme effectiveness using qualitative and quantitative data.
Resource Creation: Develop toolkits, guidance materials, and new products that expand revenue and strengthen professional competence in bereavement support and safeguarding.
Partnerships & Stakeholder Engagement
Strategic Delivery: Work collaboratively to deliver training across key corporate and regulated sector partnerships.
Regulatory Awareness: Maintain a good understanding of vulnerability frameworks, such as Consumer Duty (FCA/Ofgem), and apply this context to training content where relevant.
National Industry Representation: Act as a primary spokesperson for NBS at partnership meetings and national industry conferences. You must be comfortable and commanding when speaking to large audiences on stage to advocate for improved bereavement standards.
Delivery & Team Leadership
Operational Oversight: Manage the coordination of the national delivery calendar and lead the delivery of our more complex or bespoke training commissions.
Mentorship & Quality: Provide guidance, coaching, and reflective practice support to internal trainers and external professionals to ensure delivery aligns with psychological safety standards.
Capability Building: Develop internal capability through mentoring and structured learning pathways, helping teams navigate emotionally complex work with resilience and compassion.
Who You Are
Expert Facilitator: An experienced L&D professional with a grounding in psychology or adult learning, experienced in delivering training within emotionally sensitive environments.
Outstanding Communicator: Confident engaging stakeholders across corporate, public, and charitable sectors.
Research Literate: Comfortable translating complex academic material into practical workplace solutions.
Strategic & Hands-on: Able to move between high-level programme design, detailed governance, and compassionate facilitation.
Values-Led: A collaborative leader committed to professional, empathetic, and ethical bereavement support.
Proactive: Highly organised with the flexibility to travel regularly
Why Join Us
As part of Octopus Legacy, you'll join a values-driven organisation committed to improving how workplaces respond to grief, while supporting the wellbeing and development of our people.
Our Mission
Octopus Legacy is the place to plan for death and find support after loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone.
Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it. We know the difference a good plan makes, and what it's like when there isn't one.
Death can come between us, leaving mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We're here to make that world happen.
Benefits
Octopus share incentive scheme
27 days holiday + extra day off for your Birthday
Vitality Health & Life Insurance
Pension scheme
Enhanced parental leave
Free Will & LPAs + discounts on other Octopus services
Cycle to Work Scheme and EV Salary Sacrifice Scheme
Octopus Giving: matched charitable fundraising up to £500
Octopus Springboard: support to build your own ideas
We know that to be truly innovative, we need to have a diverse team around us. That is why Oc
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A fantastic new job opportunity has arisen for a committed Charge Nurse to work in an exceptional mental health service based in the Ayr, Scotland area. You will be working for one of UK's leading health care providers
This special mental health service is a low secure hospital for males and females with mental illness and/or personality disorders
**To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin**
As a Charge Nurse your key responsibilities include:
Managing admissions and discharges
Planning the nursing staff roster
Supervising and guiding other nurses and cares in their work
Monitoring patients, administering medication following company's policy and reporting patients ‘condition to doctors
Maintaining inventories of medical supplies and medicines
Mentoring and training new staff, providing support and guidance to all staff members
The following skills and experience would be preferred and beneficial for the role:
The ability to lead and motivate others
A genuine interest in quality service delivery and development
The ability to work under pressure and within tight deadlines
Numeracy and evidence of analytical ability
Experience working in inpatient mental health settings
Experience in completing audits
Must be self-motivated with good communication skills and leadership experience
The successful Charge Nurse will receive an excellent salary of £43,014 - £46,314 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free parking
Free meals for all staff
Monthly staff appreciation events
CPD training and development for all staff
Access to company benefits including pension scheme amongst many other benefits
Reference ID: 1199
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Languages: French and EnglishSalary: €3000 - €3500 netto + extra'sStart: ASAPI am seeking an experienced and engaging General Manager to lead the operations of a prestigious corporate hospitality site in Brussels.This unique, all-inclusive concept provides top-tier food and beverage service and event experiences for an on-site community of around 200 daily guests.Delivering an exceptional client experience is at the heart of this role.The ideal candidate brings a background from luxury or 5-star hotels, fine dining, or premium hospitality, with strong operational and culinary understanding.Key Responsibilities
Lead daily operations of a high-quality, buffet-style restaurant and adjacent event areasOversee a team including an Assistant Manager, Event Assistant, and on-site Culinary Team with a Head ChefEnsure seamless service delivery across breakfast, lunch, and weekday events (day and evening)Maintain a strong presence on-site, fostering a positive, hands-on leadership cultureCoordinate closely with internal stakeholders and international counterparts to ensure brand alignment and high standardsBring creativity and structure to client communications, anticipating needs and adapting swiftly to evolving requestsUphold operational excellence through continuous improvement, team motivation, and adherence to premium hospitality standards
Profile
Minimum 5 years’ management experience in high-end F&B, hospitality, or culinary operationsBackground in luxury hotels, corporate dining, or exclusive club environments preferredStrong leadership and people management skills; an ability to inspire, coach, and retain a high-performing teamPositive, adaptable, and solutions-driven attitude; comfortable in a dynamic environment with changing client needsTech-savvy, confident with digital collaboration tools (Google Workspace or similar)Bilingual or multilingual: fluent in French and English; Dutch is a plusPassion for food, service quality, and client satisfaction
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Head Chef, Popular wine bar, GreenwichSalary: £45,000 to £50,000A popular, well-established wine bar in Greenwich with a strong local following.It is a semi-branded operation with a fresh food menu and busy services through the week.Weekends are a key driver, with strong event trade and private bookings.The role
You will lead the kitchen and set the standard in a fast-paced, service-led site.You will be responsible for the menus within the company ethos, keeping food fresh, relevant, and right for the venue and its guests.
You will:
Plan and deliver a fresh, seasonal menu that fits the brand style and guest expectationsLead busy lunch and dinner services and support weekend events from planning through to deliveryBuild prep and service systems that protect quality when covers climbManage ordering, stock, waste, and gross profitLead, train, and retain a small, capable kitchen teamOwn compliance and admin: HACCP, due diligence, allergens, training recordsWork closely with front of house to ensure events run to time and to brief the team clearly
You will bring:
Head Chef experience in a busy, fresh-food venueStrong leadership and calm decision-making during peak serviceSolid menu development experience within a set style and brand guidelinesConfidence with events, group bookings, and set menusStrong kitchen organisation and clean standards
What you get
Salary of £45,000 to £50,000A busy, food-led wine bar with strong weekend tradeA venue where events matter and your food offer drives return visitsSpace to shape menus, standards, and team performance within the company ethos
Apply Today....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
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Briggs Irrigation in Corby is a leading UK manufacturer of specialist irrigation equipment. Since1985 they have designed and built hose reels, irrigation booms and pump systems used worldwide. They combine traditional engineering skills with modern technology and invest heavily in apprentices.So in this apprenticeship you will be working towards your Level 3 Mechatronics Maintenance Technician - Multiskilled qualification. Attending Tresham College in Corby where you will develop mechanical, electrical and customer support skills.This apprenticeship develops the skills required to become a multi-skilled Hose Reel PDI and Service Engineer. You will work in the Corby facility and at customer sites, learning how to inspect, maintain and support irrigation machinery. The employer is looking for someone who has a practical and hands-on mindset with an interest in mechanical or electrical engineering.You will need to have good communication skills with a willingness to travel and work on customer sites.An interest or exposure to agriculture is beneficial but not essential.
Your Role After Training will be to:
Pre-delivery inspection of hose reels and machinery
On-site service, fault finding and repairs
Routine maintenance and preventative servicing
Professional customer technical support
Accurate service reporting and feedback
Briggs Apprenticeship Experience Half Day:
Shortlisted candidates will be invited to a half-day Briggs experience to see the role in action
Includes a site tour, practical activity and a chance to meet the team
Training:
Pearson level 3 BTEC diploma in advanced manufacturing engineering (development technical knowledge) EAL level 3 NVQ extended diploma in engineering maintenance level 2 functional skills English and maths if required
Training Outcome:
Discussion for further progression on completion of apprenticeship
Employer Description:Award winning manufacturer and supplier of market leading irrigation and dirty water dispersal equipment.Working Hours :Monday - Thursday, 8.00am- 5.00pm, 4.30pm finish Friday.Skills: communication skills,willingness to learn,Passion for engineering,Practical nature....Read more...
Your day will include:
Developing skills and competency relevant to business administrative tasks, assisting trade colleagues and supporting all service areas within the Commercial Services team
Understanding health and safety requirements and other relevant legislation and Codes of Practice
Being supported by your supervisor and a mentor
Attending college and completing all course work on time and to a high standard
You’ll be customer focused, a team player with an eye for detail and flexibility to meet team priorities. You’ll be IT literate with good communication skills and able to manage conflicting priorities with a high level of accuracy. Training:Business Administrator Level 3.Training Outcome:The apprentice role is on a fixed term basis, with the aim of the postholder applying for a permanent role within the organisation on completion of their apprenticeship.Employer Description:Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most.
We’re investing in our communities, to address local issues and create opportunities for everyone.
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Fire & Security Engineer - Glasgow - Salary up to £40,000 DOE CBW are looking for an experienced Fire & Security Engineer. You will be responsible for carrying out Planned Preventative Maintenance (PPM), Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Fire & Security Systems within Glasgow and surrounding areas. Key Responsibilities:Carry out installation, planned preventative maintenance (PPM), servicing, and reactive maintenance of Fire & Security Systems in accordance with scheduled programmes and industry standards. Diagnose faults efficiently and respond promptly to breakdowns, call-outs, emergency situations, and helpdesk requests, coordinating initial actions to minimise downtime and disruption.Liaise proactively with clients, internal teams, and specialist subcontractors to coordinate works, maintain service standards, and ensure all contractual obligations are met.Ensure strict adherence to engineering standards, onsite Quality Assurance procedures, company policies, and Health & Safety legislation, including compliance with HASAWA requirements.Maintain accurate and up-to-date documentation, service records, and reports relating to maintenance activities, system performance, and equipment status.Manage workload effectively, prioritising tasks to meet service level agreements and client expectations while supporting other trades where required.Contribute to contract development by identifying opportunities for system upgrades, replacements, and additional project works.Undertake additional duties as reasonably required to support the effective delivery and growth of the contract.Person Specification:Minimum of 3 years’ industry experience in the installation, maintenance, fault diagnosis, and rectification of Fire & Security Systems.Fully qualified through a recognised Fire & Security Apprenticeship (or equivalent) with relevant certification to evidence competency in fire alarm systems.Strong working knowledge of current fire and intruder alarm standards and regulations, with a clear understanding of industry compliance requirements.Experienced in both IP and analogue CCTV systems.IPAF trained and holder of a valid Chapter 8 ECS card (CSCS/ECS certification as required).Full, valid UK driving licence.Health and Safety trained, with thorough knowledge of site safety procedures and compliance standards.Salary & Benefits:Salary up to £40,000 DOECompany Van & Fuel card provided24 Days plus statutory bank holidaysCompany pension ....Read more...
Assistant Marine Operations Manager
Dover, Kent
£46,000 - £48,500pa + Benefits
Monday to Friday 8am - 5pm + Overtime when required
KHR are working with a well-established organisation in the marine and environmental services sector to recruit an Assistant Marine Operations Manager. This is an excellent opportunity to join a respected and growing business that provides specialist services across marine operations and infrastructure.
The organisation has built a strong reputation for operational excellence and offers employees long-term career stability, professional development and genuine progression opportunities.
The Role
The Assistant Marine Operations Manager will support the Operations Manager in ensuring the efficient and effective delivery of operational activities, with responsibility for Health, Safety, Environment and Quality (HSEQ), operational performance, staffing and budget oversight.
The role also involves leading and developing operational teams, ensuring strong engagement, communication and alignment with organisational values and performance frameworks.
Key Responsibilities
- Develop, implement and review operational processes and procedures to meet company and client standards
- Ensure appropriate maintenance programmes are in place and monitored
- Work closely with central support and technical teams when required
- Support Duty Managers with staff rostering, scheduling and leave management
- Assist with the recruitment, retention and development of employees within the performance management framework
- Maintain strong communication with teams, ensuring staff are engaged and informed of changes, objectives and expectations
- Build a strong understanding of client operations to identify opportunities for service improvements and business development
- Support the safe and efficient delivery of operational activities within budget and performance targets
Candidate Profile
- Strong knowledge of the marine or maritime environment
- Proven experience in team leadership, organisation and people management
- Ability to remain professional, composed and resilient when working under pressure
- Excellent time management and organisational skills
- Ability to work independently and collaboratively as part of a wider team
- Strong communication and interpersonal skills
- Basic IT skills including Microsoft Word and Excel would be advantageous
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Hybrid working, flexible hours, and up to £50,000 p/a – join a fast-growing industry leader in Leeds as a Supplier Relationship Manager.
We are partnering with a well-established and rapidly expanding company specialising in the design, manufacture, and servicing of critical components for national infrastructure, with a reputation for quality, innovation, and sustainability.
This permanent role offers the chance to join as a Supplier Relationship Manager, owning and developing relationships with key overseas partners to ensure performance against quality, cost, delivery, and responsiveness objectives. The successful Supplier Relationship Manager will be based in Leeds, with easy commuting from Bradford, Wakefield, Huddersfield, Halifax, Castleford, and Pontefract.
Key responsibilities of the Supplier Relationship Manager include:
The Supplier Relationship Manager will act as the primary contact for key overseas partners and building collaborative, long-term relationships
Leading performance reviews and implementing metrics covering quality, cost, delivery, and responsiveness
Driving continuous improvement and resolving performance issues while supporting contractual compliance
Supporting negotiation of commercial terms, pricing structures, and service agreements
Identifying cost optimisation opportunities and efficiency gains across the supply base
Coordinating with procurement, engineering, production, and quality teams to ensure capacity planning and operational alignment
Undertaking international travel for audits, site visits, and stakeholder engagement
We are seeking a Supplier Relationship Manager with:
Proven experience in partner management, procurement, or supply chain leadership
Experience managing international partners and production environments
Strong commercial acumen and negotiation capability
Knowledge of manufacturing, quality systems, and supply chain operations
Ability to influence cross-functional teams and external partners effectively
Excellent communication and stakeholder management skills
Background in engineering, technical manufacturing, or heavy electrical/transformer sectors
Understanding of international trade, logistics, and compliance requirements
Benefits:
Salary between £45,000 - £50,000 p/a (depending on experience)
25 days holiday plus bank holidays
Company pension scheme (5% matched contributions)
Life assurance, mental health support, and counselling
Staff discounts, cycle-to-work scheme, onsite parking, and EV charging
Flexible hours with up to 1 day per week remote working
Opportunity to be part of a fast-growing, future-focused business
To apply for this Supplier Relationship Manager position, click “Apply Now” and attach your CV, or contact Megan Saunders at E3 Recruitment for more information.
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The apprentice will rotate through areas and functions of the business in a structured way to develop their skills across the business.
Areas of expertise and responsibility will include:
To collect and deliver products in line with agreed schedules
To report to Operations Manager throughout the day
To complete all Digital and Manual documentation in line with company and client procedures
To ensure all documentation is kept up to date and shared appropriately (i.e., amended on the spot if a job order changed)
To ensure high levels of customer service are maintained at all times
To always act in a professional manner with clients and colleagues
To adhere to all regulations regarding the performance of duties, including but limited to staff uniform and performance standards
To follow route and time schedules as defined, and to notify of any changes immediately
To load, unload, prepare, inspect and operate the delivery vehicle and to notify of any issues immediately
To ensure all documentation for warehouse/haulage/distribution/shipping is accurate
To perform and implement general administration daily
To comply with all tachograph requirements as set out and amended from time to time
Any other duties that may be assigned from time -to-time in line with your skills and competencies
Training:
Large Goods Vehicle (LGV) driver C + E Level 2
On the job training delivered by the employer
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and develop
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Good opportunity to progress within the company after apprenticeship
Employer Description:ATC are a European logistics, white glove and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability.
Offering full data centre lifecycle management from secure transport to decommissioning, ATC are a computer transport and logistics company HQ’d in Ireland with locations globally.Working Hours :Monday - Friday, between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Prepare and send freight quotes for air, sea, and road shipments
Liaise with carriers and partners to obtain competitive rates
Analyse costs (freight, fuel, duties, surcharges) to build accurate pricing
Update and maintain internal rate sheets and pricing systems
Support the sales team with timely and competitive quotations
Monitor market trends and rate fluctuations
Assist with tender documents and larger customer pricing proposals
Communicate with overseas agents to coordinate international pricing
Ensure quotes align with company margins and service requirements
Follow up on quotes and track conversion into bookings
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Progress from Pricing Apprentice to Senior, gaining hands-on experience in quoting, cost analysis, and strategy. Develop your skills, take on more responsibility, and grow into a key role driving competitive pricing and business success.Employer Description:Blaiklock International Logistics is a dynamic and reliable logistics provider specializing in the seamless movement of goods across global markets. With a strong focus on efficiency, transparency, and customer satisfaction, Blaiklock International Logistics delivers tailored freight solutions that meet the unique demands of each client.
From international shipping and customs coordination to end-to-end supply chain management, the company combines industry expertise with a proactive approach to ensure timely and secure delivery. Committed to building long-term partnerships, Blaiklock International Logistics prides itself on professionalism, adaptability, and a dedication to keeping businesses moving worldwide.
Working Hours :Monday to Friday, 09:00 to 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
FM Contract Manager - Manchester - National Facilities Management Organisation: Commercial & Real Estate CBW Staffing Solutions are currently recruiting for an experienced FM Contract Manager to oversee all hard services on key contracts. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the contract. This particular role will be located in Manchester City Centre - with occasional travel to sites in Liverpool, Leeds, Sheffield & Birmingham. PackageCompetitive salary between £60,000 per annum (depending on experience)Car allowance of £5,000 per annumCore hours are Monday - Friday (40 hours per week)25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunities ResponsibilitiesResponsible for all operational staff, budget and performance of the Hard FMEffectively manage and develop all services within the site, using standards set by the company and service contract for clients, staff and visitors alikeContribute to the contract by maintaining a close liaison with the client to ensure day-to-day and future requirements of delivering the contract are metResponsible for contractual performance in accordance with agreed budgets, compliance with the performance monitoring systems, and continually enforce cost efficienciesStrategic Life Cycle programme development and end of contract planning, tactical life cycle and Asset transformation contract delivery, major project surveying, technical strategic advice & support and operational management supportManage the team including recruitment, development, appraisal, absence, discipline, etc.Exercise financial and commercial controls in the management of expenditure and income within budgetDevelop and maintain collaborative relationships with our client to ensure client satisfactionEnsure operational delivery is high quality and compliance with statutory and contractual obligationsAdd value, increase productivity and identify and implement cost efficienciesRequirementsCity & Guilds qualified at Level 3 in any Mechanical or Electrical qualification (or equivalent)Full & clean UK driving licenceWill ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficientlyMust have experience of managing staff within facilities managementMust have excellent communication, leadership and motivational skillsGood understanding of statutory compliance and contract deliverablesWill have experience of managing multi-functional teamsWill be able to demonstrate commercial/financial experience Interested? Apply with a full & up to date CV or call Aaron Rutter at CBW Staffing Solutions.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e. pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs. in queue
#/$ Wins vs. Losses
Profit Margin of Wins vs. Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionApply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online!....Read more...
To learn and develop general engineering practices and bench fitting skills
To learn and develop skills required for the servicing of customers' equipment on customers' sites throughout the UK
To learn and develop basic TIG welding skills used in the assembly and installation of engineering projects incorporating stainless steel pipework and equipment used in a hygienic environment
Training:
This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our engineering campus (NG17)
This attendance is required during term time only
Training Outcome:
At the end of the apprenticeship, there may be an opportunity to progress into a permanent role
Employer Description:With a customer base ranging from small farmer producers to blue chip multi-national companies we provide a tailored service to all our customers with the purpose of reducing operating costs, increasing production and sustaining efficiency. Our extensive range of products and services provides our customers with a one stop shop for all their manufacturing needs.Working Hours :Monday- Thursday
8.00am- 5.00pm and 8.00am- 4.00pm on a Friday.Skills: Communication skills,Organisation skills,Team working,Positive attitude,Good time keeping,Smart appearance....Read more...
Be an integral part of a small, friendly team, and will play a significant role in developing the business as it grows.
Gain a wide appreciation of the business in general, as part of their duties.
Work closely with the Dealer Principal to develop the Company’s marketing strategy, in both the digital and more traditional routes to market.
Analyse results of all types of marketing campaigns, on all platforms, and use this to inform future strategies.
List products for sale on all platforms.
Training:College delivery at Printworks Campus and online sessions each week.Training Outcome:Opportunity for full time employment after successful completion of the apprenticeship.Employer Description:At Code 11 Caravans and Motorhomes based Ossett Wakefield, West Yorkshire. We are experts in all aspects of leisure vehicles. We sell new and used caravans and motorhomes, and provide servicing and repair facilities too. Our fully equipped and state-of-the-art facility means we can provide an excellent standard of service.Working Hours :Monday to Friday, 8.00am to 5.00pm, one hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Personable....Read more...
Support and assist with the effective and efficient running of the quality within the curriculum delivery team for documentation supporting course enrolments and completions
Maintain student/apprentice data records including registers, ULNs, destinations/job outcomes, change requests and other reporting requests
Deal effectively and professionally with telephone and face-to-face enquiries from internal and external customers
Support student enrolments within the Group and work with the central MIS/Marketing teams throughout the main enrolment
Liaise with the line manager to support college events, including parents’ evenings, open evenings, and awards event
Training:
Training will take place at Leeds City College, hybrid delivered once a week
Training Outcome:
Qualified Level 2 Customer Service Practicioner
Possibly a full-time job
Employer Description:Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales Manager Singapore$XX The ClientMy client operates a portfolio of five-star luxury lifestyle resort hotel located on an island in beautiful Singapore. This is one resort that is under the global portfolio of my client.The Sales Manager Role Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.The Person:
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
They are looking for people with:
2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.2 years experience in the sales and marketing, guest services, front desk, or related professional area.Confident communicator who can work directly with senior stakeholders and lead strategy discussions.
About COREcruitmentCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.To view other great opportunities please check out our website at www.corecruitment.com or call us on 0207 790 2666 for a confidential chat about upcoming opportunities.....Read more...
Responsibilities
Provide first‑line support for incidents and service requests raised by FSP users, ensuring a positive support experience.
Support the resolution of incidents and completion of service requests in line with agreed service levels.
Contribute to the delivery of internal IT support services, working across Windows, iOS, Android and iPhoneOS environments.
Assist with hardware setup, configuration, and ongoing maintenance.
Support the monitoring of IT platforms, responding to cybersecurity alerts and contributing to reporting activities.
Build and maintain knowledge of the technologies and tools supported within the IT environment.
About You
Have A‑levels (or equivalent) and must hold GCSEs (at Level 2 or above) in both English and Maths.
Have a genuine interest in technology and enjoy learning about new tools and systems.
Helpful and enjoy supporting others with technical issues.
Comfortable working alongside others and contributing to shared tasks and outcomes.
Approach challenges as learning opportunities and is open to training and development.
Detail oriented and take pride in completing work accurately.
Organised, dependable and motivated to build technical skills.
The following would be advantageous, but not essential:
Experience troubleshooting or problem‑solving technical issues
Basic scripting knowledge or familiarity with PowerShell
What we look for in our people
Strong alignment with FSP values and ethos
Commitment to teamwork, quality and mutual success
Proactivity with an ability to operate with pace and energy
Strong communication and interpersonal skills
Dedication to excellence and quality
Training:During the programme, you will:
Work towards a nationally recognised Level 3 Information Communications Technician qualification, delivered by LearnTech.
Develop hands-on experience across IT infrastructure, including IT systems support, networking and resilience, cybersecurity best practices, cloud platforms and services, data storage, and IT support processes and documentation
Learn how to monitor, maintain, and support systems to ensure they are secure, resilient, and reliable.
Have the additional opportunity to work towards a BCS AI & Data Award during your apprenticeship
Training Outcome:The successful applicant will achieve a Level 3 qualification in Information Communication Technician at the end of the apprenticeship.Employer Description:FSP is a leading consultancy specialising in Digital, Security and AI solutions. Our success is enabled by our unwavering commitment to excellence, our people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients.
As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security.
We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined.
We take a collaborative, one team approach with our clients to drive sustainable change, providing outstanding client experience and delivering exceptional results that are aligned with business priorities.
Our commitment to security and quality is reinforced by our ISO27001 and ISO9001 certifications (UKAS), as well as our CREST approved penetration testing and SOC capabilities. Additionally, we are an IASME Cyber Essentials Certification Body and Cyber Essentials Plus certified.
Find out more about our accolades here: https://fsp.co/about-fsp/
Why work for FSP?
At FSP, we are committed to providing:
A collaborative and supportive environment in which you can grow and develop your career
The tools and opportunity to do work you can be proud of
A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
Industry leading coaching and mentoring
Competitive salary and an excellent benefits package
Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Technical Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Technical Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
An exciting opportunity has arisen for a Deputy Manager to join a reputable care provider specialising in elderly and dementia residential care delivering high-quality support and fostering a safe, compassionate environment for its residents.
As a Deputy Manager, you will oversee the day-to-day management of the home, leading the care team and ensuring a high standard of care for residents. This full-time role offers a salary range of £32,500 - £34,000 and benefits.
Key Responsibilities
* Lead and mentor care staff, ensuring they provide excellent care to residents.
* Ensure personalised care for elderly and dementia residents, managing care plans and medication.
* Conduct safety checks, manage risks, and ensure residents safety and wellbeing.
* Ensure the service meets all regulatory standards, including health, safety, and care quality.
* Assist in recruitment procedures (interviewing) and mentor new care staff.
* Manage the medication process to ensure correct administration, recording, and return of medicines.
* Review and monitor the quality of care and drive improvements.
* Complete safety checks (e.g. fire safety, legionella, nurse call system).
* Ensure service users' nutritional needs are assessed and recorded.
* Update care plans to reflect changes in service users' needs.
What We Are Looking For
* Previously worked as a, Deputy Manager, Home Manager, Care Manager, care Home Manager, Assistant Home Manager, Assistant Care Manager, Deputy Care Manager, Deputy Home Manager or in a similar role
* Proven experience of 2 years in a residential care home setting.
* Have background in elderly and dementia care.
* NVQ Level 3 or above (or working towards it).
* Knowledge of CQC standards and relevant legislation.
* Excellent leadership and communication skills.
* Ability to manage staff and service users, ensuring quality care delivery.
* A compassionate and professional attitude towards care.
Whats on Offer
* Competitive salary
* Casual Dress
* Cycle to work scheme
* On-site parking
* Sick pay
* Generous holiday allowance
* £1000 signing-on bonus
* Pension scheme via workplace contributions
* Performance-related bonuses
* Financial incentives for employee referrals
* Support with travel and accommodation expenses
This is a fantastic opportunity for a deputy manager to make a real difference in the lives of vulnerable individuals.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
German Speaking Customer Service Executive
Colchester
£30,000-£35,000pa
Monday-Friday 7.30am-4.30pm/8am-5pm (office-based)
KHR are partnering again with a well-established international manufacturer, who is currently looking to add a German Speaking Customer Service Executive to their team in Colchester.
This is a fantastic opportunity for someone who enjoys using their language skills, working with customers, managing orders, and supporting a busy sales team in a fast-paced environment
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Fluent / Proficient German Speaker
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
An exciting opportunity has arisen for a dedicated Homecare Operations Manager in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
You should hold an NVQ/QCF Level 5 in Health & Social Care + Previous experience working in Domiciliary Care as a Manager or Operations Manager
As the Operations Manager your key responsibilities include:
Working closely with the Registered Manager to ensure compliance with CQC regulations and quality assurance processes
Conducting audits and oversight of service delivery, including care plans, medication, training, and health & safety documentation
Building and maintaining strong, professional relationships with stakeholders, including service users, families, and healthcare professionals
Participating in multi-disciplinary team (MDT) meetings and contributing to coordinated care planning
Managing and overseeing complex care packages, including risk management and ongoing team support
Handling safeguarding, complaints, and concerns, ensuring issues are addressed promptly and appropriately
Supervising, appraising, and supporting team members, including reflective practice and performance development
Supporting recruitment, induction, training, and development of staff to maintain high service standards
The following skills and experience would be preferred and beneficial for the role:
Excellent IT skills and competency in Microsoft Office packages as well as databases, people rostering systems and electronic care plans where possible
Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data
Ability to work under pressure with changing demands that require you to be responsive and flexible
Working knowledge of quality control procedures within the Health and Social Care Sector
Excellent people skills with the ability to provide an exceptional level of service
The successful Manager will receive an excellent salary of £75,000 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme
Team Appreciation Days and company events
Reference ID: 7253
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
