Customer Service Manager – B2B Drinks Platform – London – Up to £50,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Manager to lead a London based team to drive commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, drive overall satisfaction and manage the platform functionality at head office level.This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Lead, coach and develop the Customer Service team, ensuring high performance, accountability and engagement.Own the customer service strategy, setting clear standards, processes and service levels that align with business goals.Oversee buyer and customer onboarding, ensuring a seamless, professional and efficient experience for all new partners.Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B customers.Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence.
The Ideal Customer service Manager candidate:
Proven experience in a customer service leadership role, ideally in FMCG, drinks, hospitality or B2B environments.Strong people manager with a track record of building, coaching and motivating high-performing teams.Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.Data-driven mindset with experience using metrics to improve performance.Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.Highly organised, proactive and comfortable working in a fast-moving growth business.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Supporting the development of the childcare provision
Providing an excellent range of activities that ensures that the child learns whilst having fun
Assisting the facility in meeting Ofsted requirements
Being a team player
Providing challenging and stimulating activities for all children appropriately
Undertaking first aid training as required
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required
Ensuring that all health and hygiene requirements are always adhered to
Responsibility for equal opportunity in delivery, access and attitude in aspects of service delivery and management
Working with teams across the centre
Supporting children’s learning and development, including supporting planning and observations
Preparing and maintaining the environment and resources for the children
Preparation of food for breakfast, snack, lunch and tea
Supporting children’s self-help needs
Being creative and enthusiastic
Following safeguarding rules
Working within confidentiality guidelines
Training:
You will gain an NVQ Level 3 Early Years Educator qualification at the end of the course
All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting
Online remote training sessions will take place once every week for the first 8 weeks
You will complete your Level 3 Paediatric First Aid
Training Outcome:
After completion, you will develop into a Level 3 practitioner, with the potential of a permanent position upon successful completion
There is also the potential to go into other childcare orientated roles e.g., social work, teaching, managerial roles etc.
Employer Description:The Nest Nursery Copper Beech is a real homely nursery as it once was a home, so we have used this to it’s full advantage to create an extension of home for each child. The Nest Nursery Copper Beech is a place where every child is nurtured to reach their full potential. Everything about our nursery portrays calm and tranquillity. From the neutral tones which ensure children are not overstimulated to the calming space to focus on the task or activity at hand. Children need to feel relaxed and at ease in their environment and not bombarded by over stimulation of bright colours, harsh lighting and plastic resources.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working with the project team to assist in the delivery of the project objectives in line with the Project Plan
Monitoring and actively engaging in relevant Health, Safety and Wellbeing standards aspects of the project at all stages
Assisting in the preparation and modifications of the project plans and keeping them updated and relevant over the course of the project(s)
Collaborating with relevant parties/stakeholders and ensuring robust quality systems are suitably managed and monitored in line with Service Excellence
Attending and recording relevant meetings, providing relevant parties with contextual information and analysis, including regular site walks
Partnering with relevant stakeholders and being actively involved in risk management and mitigation treatments
Assisting in tracking project changes and ensuring they are processed and formalised within the agreed timeframes
Assisting in providing handover documentation prior to practical completion
Understanding the business’ priorities through Construction to Production, Digital & Data and Responsible Business
Supporting the project and programme management team activities relating to external/third-party client appointments
Conducting research, analysis, record-keeping and other supporting activities to ensure timely and accurate information to contribute to delivery of project management operation
Identifying solutions to issues that are generally defined (but not always immediately evident) and require problem-solving
You will also work towards completing a five-year Level 6 Chartered Surveyor (Project Management) apprenticeship, where you’ll achieve a BSc (Hons) Construction Management degree. We will also support you in gaining professional membership of the Royal Institution of Chartered Surveyors (RICS)
Training:
Chartered surveyor (degree) Level 6 (Degree with honours) Apprenticeship Standard
Training Outcome:
Assistant Project Manager
Project Manager
On completion of your apprenticeship, you’ll have access to our Global Opportunities Portal – helping you explore your next step, whether that’s a new sector, a new role or a new country.
Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Friday, Typical hours are 9.00am - 5.00pm but this may be varied due to the changing demands of a project you may be on.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
Working with the project team to assist in the delivery of the project objectives in line with the Project Plan
Monitoring and actively engaging in relevant Health, Safety and Wellbeing standards aspects of the project at all stages
Assisting in the preparation and modifications of the project plans and keeping them updated and relevant over the course of the project(s)
Collaborating with relevant parties/stakeholders and ensuring robust quality systems are suitably managed and monitored in line with Service Excellence
Attending and recording relevant meetings, providing relevant parties with contextual information and analysis, including regular site walks
Partnering with relevant stakeholders and being actively involved in risk management and mitigation treatments
Assisting in tracking project changes and ensuring they are processed and formalised within the agreed timeframes
Assisting in providing handover documentation prior to practical completion
Understanding the business’ priorities through Construction to Production, Digital & Data and Responsible Business
Supporting the project and programme management team activities relating to external/third-party client appointments
Conducting research, analysis, record-keeping and other supporting activities to ensure timely and accurate information to contribute to delivery of project management operation
Identifying solutions to issues that are generally defined (but not always immediately evident) and require problem-solving
You will also work towards completing a five-year Level 6 Chartered Surveyor (Project Management) apprenticeship, where you’ll achieve a BSc (Hons) Construction Management degree. We will also support you in gaining professional membership of the Royal Institution of Chartered Surveyors (RICS)
Training:
Chartered Surveyor (degree) Level 6 (Degree with honours) Apprenticeship Standard
Training Outcome:
On completion of your apprenticeship, you’ll have access to our Global Opportunities Portal - helping you explore your next step, whether that’s a new sector, a new role or a new country
Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Friday are 9.00am - 5.00pm but this may be varied due to the changing demands of a project you may be on.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative....Read more...
Customer Support & Sales Administrator (Part Time)Location: West Molesey, Surrey (office based)Working hours: 20-25 per week (across five days)Salary: £28,392 (FTE)About UsSince 1958, Anglo Nordic have been supplying innovative heating components and solutions to original equipment manufacturers, stockists and distributors in the heating, oil, and gas sectors. We pride ourselves on a total commitment to customer service and technical support whilst making sure our processes are both clean and efficient.The RoleWe have an exciting opportunity for a part time Customer Support & Sales Administrator to provide high level administrative support to our customer service department. The ideal candidate will be a personable individual who thrives in providing a high level of customer service. They will have previous customer service and B2B sales experience from either a trade or equivalent retail background and be confident in communicating with customers by both telephone and email.Previous experience of working within an internal sales office is not necessary as full training will be given to the successful candidate.Core Responsibilities:
Processing and checking customer ordersAdvising customers on the best product based on their needs and business objectivesGenerating sales quotesCollaborating with colleagues to ensure orders are processed correctly to completionProviding order updates to customers via email and phoneCommunicating with suppliers to ensure timely deliveryBuilding rapport with customers via regular, proactive communicationIdentifying opportunities for upselling and business development
Skills & Experience:
Previous experience of working within a sales role in a similar sectorClear and articulate communicatorExcellent interpersonal skillsCollaborative approach to working within a teamPassionate about providing quality customer serviceStrong organisation and time management skillsDetail oriented, with a high level of accuracyPC literate with a good working knowledge of MS officePrevious experience of working with Sage 200 desirable
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Customer Service and Despatch AdministratorSalary circa £27-30k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:-
Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary
Ideal attributes
Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES This role has previously been advertised. please do not apply again as your details have already been considered INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The Job
The Company:
Join one of London’s most recognisable and long-established premium service providers, offering essential property maintenance services across plumbing, heating, bathrooms, kitchens, and more.
Now part of a global group, the business operates a 24/7 centralised call centre, servicing over 90,000 jobs annually.
Over four decades of trusted service across central London
Premium domestic and commercial client base
Fast-paced sales environment with excellent brand recognition
Backed by a global home services group with multi-brand operations
Strong internal support structure and a collaborative, motivated sales team
Benefits of the Project Sales Manager:
Up to £45k basic
Realistic £70k+ OTE through uncapped commission scheme paid quarterly
Electric company car
23 Days holiday, birthday off plus bank holidays
Contributory pension
Retail discounts, training, and progression opportunities
The Role of the Project Sales Manager:
Working from a London HQ with regular site visits across Central London, you will be leading sales activity for full bathroom installations.
Conduct in-depth surveys on residential properties to scope, specify and quote tailored solutions for customers’ dream home improvements.
Own the sales cycle end-to-end – from initial enquiry, consultation, quoting and closing the deal on projects potentially worth hundreds of thousands of pounds,
Generate additional leads through outbound activity including canvassing and cold outreach during quieter periods.
Collaborate with estimating, sales, customer service and project delivery teams to ensure smooth handovers and customer satisfaction.
Provide market insights and customer feedback to inform pricing and sales strategies.
Keep detailed records of pipeline activity and take ownership of individual revenue targets.
The Ideal Person for the Project Sales Manager:
Previous experience in a bathroom or related interiors sales position.
Commercially sharp with an entrepreneurial mindset – someone who sees and seizes opportunity.
Confident communicator with strong customer service skills and a knack for understanding customer needs.
Technically comfortable around building structures, plumbing, and bathrooms
Highly self-motivated, used to working independently and delivering against revenue targets.
Professional and articulate with the capability to engage with and inspire customers looking for a premium solution.
If you think the role of Project Sales Manager is for you, apply now!
Consultant: Justin Webb
Email: sales@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target:
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Quantity Surveyor – London
Hybrid working:- 3 days office/sites, 2 days home
Salary to £52k + Bens
Environment:- Telecoms, Datacentre, Commercials, Costings, Pricing, Estimating, Reporting, Surveyor, Construction, Infrastructure, Structured Cabling.
We’re looking for an experienced Quantity Surveyor to join a leading global technology integrator delivering large-scale connectivity and data centre projects.
You’ll work closely with Project and Commercial Managers to protect project margins, ensure financial integrity, and maintain strong commercial control throughout the project lifecycle. The ideal candidate will bring proven experience in Hyperscale Data Centre delivery and a solid understanding of Telecommunications Infrastructure, ICT, or Security deployments.
Key Responsibilities:
• Provide commercial support to project teams and safeguard financial interests.
• Manage costs, variations, valuations, and financial reporting.
• Identify and mitigate commercial risks to protect profitability.
• Negotiate with suppliers and manage subcontract compliance.
• Build strong relationships with clients and stakeholders.
What You’ll Bring:
• Experience in data centre or ICT infrastructure projects.
• Strong commercial acumen and contract management skills.
• Excellent communication, negotiation, and stakeholder engagement.
• Relevant certifications (e.g. PRINCE2, BICSI, ITIL).
Join a fast-growing, inclusive organisation that values expertise, teamwork, and innovation in delivering complex technology solutions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Role Overview
We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required — full training will be provided.
Key Responsibilities
Provide technical support related to remapping software and systems
Write and manage remapping files for various vehicle models
Assist customers and internal teams with troubleshooting and file delivery
Participate in training and assessments to ensure quality and compliance
Collaborate with the support and file writing teams to maintain service standards
Requirements
Strong IT skills, particularly in support and file handling
Automotive knowledge is preferred but not essential
Willingness to learn and undergo training
Ability to work weekends and late shifts
Good communication and problem-solving skills
Work Schedule
Includes weekend shifts
Late shifts required
Flexible scheduling may be available
Training & Development
Comprehensive training provided
Ongoing assessments to support skill development and quality assurance
Work Split
50% Technical Support
50% File Writing and Management
....Read more...
Grade A Clinical Negligence Solicitor
Salary: DOE
Location: Chester
Are you an ambitious and client-focused solicitor with a passion for clinical negligence? This is an exciting opportunity to join a leading firm where your expertise will make a real difference to peoples lives.
Key Responsibilities:
- Manage a diverse caseload of clinical negligence matters from initial consultation through to resolution.
- Provide clear, expert legal advice to clients on their rights and options in medical negligence cases.
- Draft and review key legal documents, including claims, witness statements, and expert reports.
- Build and maintain strong, trusting client relationships, delivering exceptional levels of care and support.
- Contribute to marketing initiatives to promote clinical negligence services and support departmental growth.
- Collaborate with colleagues, sharing knowledge and best practices to deliver excellent client service.
What Were Looking For:
- Qualified Grade A Solicitor with proven experience in clinical negligence. (Candidates with transferrable skills or a strong interest in this area will also be considered.)
- Proactive, enthusiastic, and genuinely client-focused with a commitment to outstanding service.
- Commercially aware with the ability to strategically contribute to team and departmental growth.
- Exceptional communication and interpersonal skills, with the ability to empathise with clients.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Team player who thrives in a collaborative and dynamic environment.
- Familiarity with case management systems is desirable but not essential.
Whats On Offer:
- Competitive salary with profit share entitlement after 6 months.
- 25 days annual leave plus bank holidays, with the option to carry forward unused leave.
- Additional 3 days holiday at Christmas.
- Access to an Employee Assistance Programme, including health plans and confidential support.
- Onsite gym facilities and fitness classes.
- Pension scheme via Nest Pensions.
- Staff discounts on legal fees across all departments.
- Career development and progression plans, including study leave and funded qualifications.
- Regular company social events, including an annual Christmas party.
Apply:
This is your opportunity to join an ambitious team and contribute to the delivery of exceptional legal services, to apply please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Looking for a role that offers variety and shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
The Communications Coordinator role offers:
Temporary initially up until March 2026Full time working hours on a rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekendsOffice based in ConwyA basic hourly rate of £13.30 (equivalent to £27,664 PA) plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today!....Read more...
MAIN DUTIES:
To ensure that all telephone & email enquiries and complaints are correctly logged and actioned within SLA throughout the case life cycle, ensuring all call flow and escalation processes are followed
Accurately process customer orders in a timely fashion to meet export, warehouse and delivery cut-off times.
Raising all customer credit notes.
Assist customers in making purchasing decisions.
Providing a focused and timely quotation service, including discounts and ‘Specials’
To support and investigate all after-sales activities, including POD’s, invoice discrepancies, warranty claims and damages.
Provide technical support for all product ranges.
Identify opportunities to enhance the customer experience.
To comply with all data protection regulations.
The jobholder is expected to be fully flexible to ensure that customer service levels remain unaffected at all times.
Training:All training will take place in the workplace.
A TDR training officer will visit you every month to assess you on the job.Training Outcome:Full-time position upon completion of the apprenticeship, for the right person.Employer Description:We are Purmo Group. From 72 years of development, acquisition and growth, we can offer products and systems for every part of the generation, distribution, emission and control of indoor heating and cooling, as well as having the foremost experience in the design, installation and performance of complete systems.
So, we don’t just see our business in terms of our high-performing, responsibly designed products. We aim to see them combined into whole solutions for more efficient buildings – whether it’s us who designs them or the professionals in the installation industry that we support.Working Hours :Monday to Friday,
8.30 - 4.30pm or 9am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients.
Keep our CRM up to date with client information.
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services.
Manage communications via post, e-mail, and telephone.
To support sales team with arranging calendar meetings, company introductions and equipment preparation.
Help support reporting with our team.
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard - Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:This is a great start to your career if you are looking to get into the sector.Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday, 9:30am till 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Cleaning Team Leader - Witney - FM Service Provider - £14.00 per hour Exciting opportunity for a Team Leader to work for an established cleaning company situated in Witney. CBW are currently recruiting for a Team Leader to be based in a commercial building. The successful candidates will have a proven track record in Team Leading within a commercial building.Hours / Details:Monday to Friday 06:00am to 14:00pmContract type - Temp to permStart immediately £14:00 per hourKey duties & Responsibilities:Organise team members to deliver service effectively and monitor performance including performance feedback and conducting team appraisals. Ensure all team members get involved and feel includedReceive and deal with customer complaints appropriately and ensure compliments are shared with the teamOrganise monthly stock count and conduct appropriate brand standard auditsIdentifies and supports team members who can and are willing to evolve their careersTrain new team members to learn procedures and brand standards for all general tasksSupport the effective delivery of special functions or eventsEnsure cleaning standards and safety procedures are adhered toCompile a training plan and ensure that all on and off job training is carried out accordingly for all cleaning operativesMaintain computerised point of sale system and ensure that all staff are fully trained to operate it efficientlyAdministration of schedules and salaries of all Team MembersMaintain schedule and timesheets of workersPerform day to day basic cleaning dutiesRequirementsHave a proven track record in cleaning within a commercial environment Supervisor/Management experience Ensure compliance with relevant health & safety practicesTo always act in a professional mannerBe honest, reliable, and hard workingMust be able to demonstrate good communication skillsBe eligible to work in the UK Send your CV to Jordyn at CBW Staffing Solutions for more information.....Read more...
Are you an organised, proactive individual looking to play a key role in a dynamic service environment? We are seeking an Operations & Service Coordinator to join a small supportive team and support a wide range of business-critical activities in Banbury. The role is full time and permanent based onsite with a salary of between £28,000 and £38,000 DOE. You’ll be working for a highly successful family owned business who work within the air conditioning and electrical sector.
Key Responsibilities for the Operations & Service Coordinator:
Maintain and manage our Joblogic system, including:
Logging quotes and jobs
Converting quotes to jobs and allocating them
Updating job statuses and references as work progresses
Monitoring upcoming service due dates
Maintain and update the WIP (Work in Progress) sheet, including job lists, holidays, and more
Generate, compile, and send service reports from Joblogic customer management software
Handle invoicing, particularly for smaller call-outs and services
Monitor and update vehicle information on Fleet Smart
Oversee inbox and phone communications (including junk folder), responding to direct customer requests where possible
Track employee training requirements and update the training matrix
Support as needed with:
On-site quoting (primarily domestic installations)
Tablet maintenance
Office-based quoting and base quote sheet preparation
Lighting and A/C designs
RAMS (Risk Assessment and Method Statements)
Material ordering
Month-end CIS submissions to subcontractors
Delivery and unit sorting
Prepping materials for jobs
Any other tasks as requested by management
Key Skills Preferred for the Operations & Service Coordinator:
Sage 50 accounts
AutoCAD
Strong organisational and multitasking skills
Experience with job management systems (Joblogic preferred)
Excellent communication and customer service abilities
Proficiency with spreadsheets and reporting
Willingness to adapt and take on varied responsibilities
Proficient in Microsoft Office
Why Join Them? You’ll be part of a supportive team, working in a role that’s essential to their operational success. If you thrive in a fast-paced environment and enjoy variety in your workday, we’d love to hear from you!
What’s in it for you?
Salary of between £28,000 and £38,000 DOE
Office based
8.00 am to 5.00 pm Mon – Fri with 30 min lunch break
Training and support with the above software packages where required
Working as part of a small, collaborative team
Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.
....Read more...
This is an exciting opportunity for anyone who wants to start a career in Customer Service, enjoys talking to people, and has the drive to grow our brand, develop relationships, and provide exceptional service to our loyal customers.
Daily duties will include:
Manage incoming and outgoing calls to customers
Use our bespoke IT software to carry out your day-to-day role
Place customer orders and assist with promotional items/POS
Create delivery schedules and process installation requests and repairs
Manage and process customer returns
Complete monthly reporting
Support the Thatchers Cider Shop – both customer-facing and administration
Package online sales for dispatch to customers
Deliver all aspects of customer care
You’ll gain a strong grounding in the business and develop expertise in customer service, communication, and administration
Alongside your line managers and college assessors, our dedicated Talent Team will be there to guide you through your full Thatchers Company Induction, as well as support you throughout your career journey, in the form of regular check-ins.
We’ll help you to complete a L3 Customer Service Apprenticeship with Weston College, and we’ll tailor a training plan just for you, helping you grow through attending business events and networking opportunities.Training:Level 3 Customer Service apprenticeship standard:
Attendance of 1 workshop a month
Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment
If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both maths and English. This will include sitting an exam
You will be given some of your working week dedicated to your apprentice study, or Off the Job Training, to carry out self-supported study, compiling your portfolio or completing work set by your assessor
End point assessment to achieve your final apprenticeship grade
Training Outcome:This is the first time we have advertised for a dedicated Customer Service apprentice. However, we have had previous apprentices who have progressed into Customer Service Team Leader roles.Employer Description:Since 1904, Thatchers has been crafting some of the world’s best cider. Now in our fifth generation of family cider makers, we take pride in our Somerset roots.
We’ve grown a lot, thanks to big investments in marketing, people development, innovative tech, and our world-class cider mill. But guess what? We’re just getting started.Working Hours :Days of the week: Monday-Friday (will include rotational weekend working).
Times to be confirmed.
Hours per week: 40hrs.
Breaks and lunchtime: 30min lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Initiative,Smartly presented,Confident....Read more...
An amazing new job opportunity has arisen for an experienced Home Manager to manage an exceptional care home based in the Newtownabbey, County Antrim area. You will be working for one of UK’s leading healthcare providers
This care home provides residential care, nursing care, and respite care. The service also provides residential care for people who need support with everyday activities
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Discounted or free food
Free or subsidised travel
On-site parking + much more!!
Reference ID: 5863
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for an experienced Home Manager to manage an exceptional care home based in the Newtownabbey, County Antrim area. You will be working for one of UK’s leading healthcare providers
This care home provides residential care, nursing care, and respite care. The service also provides residential care for people who need support with everyday activities
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Discounted or free food
Free or subsidised travel
On-site parking + much more!!
Reference ID: 5863
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Serve food and beverages maintaining individual company standards.
Deliver relevant food and beverage services, taking opportunities to maximise sales and improve customer experience and satisfaction.
Use communication effectively when delivering service, adapting communication to individual needs.
Maintain a safe, hygienic, and efficient working environment in line with individual business processes.
When providing service, ensure compliance with legislations; health and safety, food safety, including allergens, and licensing laws relevant to own role.
Engage with and use technology and equipment relevant to role appropriately and safely.
Handle transactions and payments securely.
Work as part of a team to ensure the delivery of allocated tasks, proactively dealing with any issues to ensure service is maintained.
Monitor and maintain stock levels in line with demand.
Know when and how to escalate issues and to whom.
Take personal responsibility for own development.
Comply with employer's expectations of professional standards in the workplace.
Engage with sustainability practices and initiatives within own business area and encourage others to seek opportunities to reduce impact on the environment.
Contribute ideas and suggestions to continually improve the efficiency and effectiveness of standard operating processes and ways of working.
Comply with principles and policies of equity, diversity, and inclusion in the workplace.
Training:The training will take place one day a week at City College Norwich, Ipswich Road, NR2 2lJTraining Outcome:This course will support your workplace development which may include qualifications such as L3 Hospitality Supervisor or relevant industry qualifications.Employer Description:A local bakery that has been run by Tony and Becky Blyth for over 7 years. It is a favourite with the locals and is a well-established part of the High Street.
It sells a variety of baked goods, including fresh bread, cakes, pastries, and savoury items like sausage rolls. They also sell filled rolls, sandwiches, hot and cold drinks and take orders for custom items.Working Hours :09:00 - 13:30 shift with 30 minutes unpaid for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Passion for learning baking....Read more...
Commercial Gas Supervisor – Facilities Service Provider – London & Home Counties – £60,000 – £65,000 per annumCBW Staffing Solutions is currently recruiting for a leading National Facilities Service Provider for a Commercial Gas Supervisor to oversee operations across London & the Home Counties. This is a mobile supervisory position managing a team of 6–7 engineers and a portfolio of up to 100 commercial buildings. The successful candidate will be based at the company’s Surrey Head Office, with regular travel throughout the region. The role will involve a 50/50 split between tools and office-based duties.This is an excellent opportunity for an experienced Mobile Commercial Gas Supervisor to take ownership of a team, and progress within a highly reputable organisation.Hours of WorkMonday to Friday8:00am to 17:00pmCallout: 1 in 6 rotaVan & Fuel Card PackageUp to £65,000 salary25 days holiday + Bank HolidaysCompany vehicle (private use available)Company pensionFurther training & professional developmentPotential progression within a growing national businessKey Duties & ResponsibilitiesSupervise a team of 6–7 Commercial Gas Engineers across a portfolio of commercial propertiesOversee maintenance delivery across up to 100 buildings, ensuring standards, compliance, and efficiencyProvide technical support, guidance, and mentoring to field engineersEnsure all PPM and reactive works are completed to high standardsConduct audits, site inspections, and quality checks across the portfolioMaintain strong relationships with clients and internal stakeholdersAssist with planning workloads, scheduling, and resource allocationDeliver hands-on maintenance, repairs, and minor installations Diagnose faults, order required parts, and carry out remedial worksSupport the operational management team with reporting and compliance tasksRequirementsHold commercial gas tickets (COCN1 or CODNCO1)Proven experience in service & maintenance of commerical boilers DBS clearence required Strong background in commercial building services maintenancePrevious supervisory or lead engineer experience desirableExcellent client-facing and communication skillsFull UK driving licenceBased within a reasonable commute to Gatwick Head OfficePlease send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service.
As our new apprentice, you’ll assist with retail sales, customer service, social media marketing and all aspects of the day-to-day running of the store.
Your duties will include:
Serving customers, ensuring they experience the best possible customer service.
Learning about our wide inventory of different stock including suits to purchase and hire, and additional accessories.
Retail sales, up-selling and helping customers to find appropriate alternatives.
Helping to keep the store clean and tidy, always presented in the best way possible.
Checking order details, deliveries and monitoring stock levels.
Assisting with telephone enquiries.
Helping to create social media posts and content to promote the store and our inventory.
All other associated duties as required
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning, that could lead to a permanent job role, and possible internal progression.Employer Description:Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service. For more than 20 years, we’ve been helping customers across Lincolnshire look and feel their best for life’s important moments, from weddings and proms, to interviews and first jobs. We pride ourselves on offering a welcoming, pressure-free experience where time, attention, and proper care come as standard. Joining our team means becoming part of a friendly, supportive environment where you’ll learn traditional service skills and play a key role in helping customers find the perfect fit with confidence and ease.Working Hours :Working flexibly between normal working hours are 09.00 – 17.00 Monday to Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly, polite and talkative,Reliable,Smart, professional appearance....Read more...
Up to £30,000 + Great Benefits
A fantastic opportunity is now available to join a leading supplier of textile accessory brands to the business-to-business personalisation industry.As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market, with over 3000 SKUs and approximately 500 styles across their range of headwear, bags, and accessories.The successful Product Sourcing Coordinator, who is proactive and detail-focused, will support the end-to-end sourcing process across a network of 50+ factories in the Far East, helping to ensure supplier performance, compliance, and timely delivery.
This is a key position requiring excellent communication, strong organisational skills, and the ability to manage multiple priorities. You'll work closely with internal teams, including Product Development, Merchandising, Purchasing, and Quality Control, as well as with international suppliers.Key Responsibilities:
Serve as a main point of contact for 50+ factories across the Far East.
Build and maintain strong working relationships with all suppliers.
Ensure supplier compliance with Trading Agreements and our Code of Conduct.
Contribute to supplier reviews, recognising strong performance and addressing areas for improvement.
Produce quarterly supplier performance summaries for internal team reviews.
Actively support the Critical Path Process to meet seasonal deadlines.
Assist with onboarding new suppliers, including training and documentation.
Maintain up-to-date supplier files and reference materials for internal use.
Communicate business-as-usual (BAU) standards clearly with all new suppliers.
Research and present four potential new suppliers each month to support sourcing expansion.
Contribute to supply chain mapping and visibility projects.
Collect and file CSR (Corporate Social Responsibility) reports; organise information for internal access and training.
Proactively manage delays, non-compliance, and other issues with relevant stakeholders.
Identify sourcing risks and propose solutions to improve efficiency, consistency, and cost control.
Supply accurate pricing and lead times for bespoke customer orders.
Coordinate communication between customers and suppliers through to delivery.
Review and refine special order processes to improve speed and service.
Skills & Experience:
Previous experience in sourcing, procurement, supply chain, or logistics
Strong Microsoft Excel skills
Knowledge of ethical sourcing practices and supplier compliance processes
Excellent verbal and written communication skills
Proficiency in ERP systems and supply chain software; familiarity with AI tools is an advantage
Excellent organisational and multitasking abilities with high attention to detail
GCSE-level qualifications (or equivalent) in English and Mathematics
Further education beyond GCSE level, whether academic or vocational is desirable
A CIPS (Chartered Institute of Procurement & Supply) qualification is desirable, or an interest in obtaining this qualification alongside this role.
Desirable Experience:
Understanding of international shipping, Incoterms, and customs procedures (UK & EU)
Exposure to working with Far East suppliers
Experience working to a Critical Path is an advantage
Company BenefitsBecause our client genuinely cares about their team members, they offer a fantastic range of benefits:
22 days holiday increasing with length of service
Birthday off – In addition to your annual leave
Private Healthcare Scheme
4% employer pension contributions
Life Assurance x4 annual salary to the loved one(s) you have nominated
Modern office space with free parking and free on-site electric vehicle charging points.
This is an exciting opportunity for an ambitious, highly organised Product Sourcing Coordinator to join a successful business at a time of impressive growth in an important organisational role as part of a friendly, supportive team. A competitive, negotiable salary based on experience is on offer, in addition to an impressive employee-centred benefits package and genuine career development opportunities. Apply now!....Read more...
IT Applications Manager - Central London
£80,000 - £85,000
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
• Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
• Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
• Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
• Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
• Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
• Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
• Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
• Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
• Establish governance frameworks, standards and best practices for application development and management
• Ensure security, scalability and enterprise alignment for all applications and digital workflows
• Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
• Strong experience with low-code/no-code platforms
• Proven ability to lead and deliver change management initiatives across business systems
• Experience in application standardisation and rationalisation across business units
• Leadership experience managing cross-functional teams and vendor relationships
• Skilled in business process mapping, workflow automation and data modelling
• Familiarity with enterprise integrations and APIs
• Strong understanding of IT governance, compliance and security principles
• Ideally ITIL certified with experience in ITIL change management
• Experience in user enablement, training and digital adoption
Central London – 4 days per week onsite initially, dropping to 3 once passed probation.....Read more...
JOB DESCRIPTION
Job Title: E-Commerce Digital Content Analyst
Location: Vernon Hills, IL
Department: Rust-Oleum US Sales
Reports To: E-Commerce Project Manager
Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Essential Job Functions:
• As part of the E-Commerce team, enter skus in multiple retailer proprietary systems: set up skus, enter and maintain sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assets. • Perform routine audits of online sku content • Develop and maintain a common database for online assortments by retailer including sku availability, pricing & regulatory status • Assist Project Manager and NAE in development of E-Commerce strategic plan for assigned retailers • Make recommendations to help drive revenue like SKU additions, enhanced product content, promotions, and drop ship program opportunities • Maintain and update product inventory file in retailer fulfillment systems • Update retailer E-Comm systems with order cancellations and revised back-order dates • Manages Rust-Oleum's performance for on-time delivery, ASN timing, fill rates, and score carding metrics to ensure Rust-Oleum compliance. • Performs other special projects as needed • Assist with sales reporting and sales trends as needed • Assist with presentation development and delivery as needed
JOB KNOWLEDGE, SKILLS, and ABILITIES:
• Effectively manage multiple projects and deadlines • Able to work in a fast-paced, evolving environment • Strong analytical and proofing skills • Detail oriented and highly organized • Desire to work in team-based environment yet can work independently if needed • Advanced highly proficient Microsoft Excel User • Strong Microsoft Office skills Salary: $60,000 - $75,000 annual salary and bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Supporting the development of the childcare provision
Providing an excellent range of activities that ensures that the child learns whilst having fun
Assisting the facility in meeting Ofsted requirements
Being a team player
Providing challenging and stimulating activities for all children appropriately
Undertaking first aid training as required
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required
Ensuring that all health and hygiene requirements are always adhered to
Responsibility for equal opportunity in delivery, access and attitude in aspects of service delivery and management
Working with teams across the centre
Supporting children’s learning and development, including supporting planning and observations
Preparing and maintaining the environment and resources for the children
Preparation of food for breakfast, snack, lunch and tea
Supporting children’s self-help needs
Being creative and enthusiastic
Following safeguarding rules
Working within confidentiality guidelines
Training:
Advanced Diploma Early Years Educator level 3 qualification - Your apprenticeship will last for 13 months
You will be supported by an assessor throughout your apprenticeship, as well as a mentor within the nursery
Apprentices must successfully evidence a First Aid qualification approved by EYFS and qualifications
Training Outcome:Developing into a Level 3 practitioner, with the potential of a permanent position upon successful completion.
Other prospects could include applying for:
Room Leader Positions
Possible Management training
Springboard into Primary Education
Paediatric Nursing
Continuous development in current nursery setting
Employer Description:At Smart Start Nursery we create a warm and nurturing environment where children of all backgrounds and cultures are physically and mentally safe. Our aim is for children to not only care and respect themselves but to be respectful of others regardless of race, gender or ability. As we are the foundation of children’s learning journey, each child’s needs are taken into account when planning activities to ensure development in all areas. This is achieved by applying varied learning techniques to ensure all children reach their full potential. aim to create a stimulating and exciting environment to help foster a positive attitude to learning. We do this by encouraging freedom of expression, independence and promoting confidence. We strive and promote positive working relationships with parents, carers and families to ensure we work together to provide the best outcomes for each child. Our team is passionate and devoted to creating a loving atmosphere where children can thrive.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
