About The RoleWe have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston.This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they leave our service.About The CandidateA Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by sahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
SPORTS CLUB MANAGERRome, ItalySalary: 45,000€ - 60,000€ gross per annum + bonusA well-established sports club in Rome is seeking an experienced and dynamic Sports Club Manager to lead operations, drive quality standards, and ensure a seamless and high-level member experience. This role requires a highly proactive, operationally strong professional with solid leadership capabilities and deep knowledge of the Rome market.Key Responsibilities:
Lead and manage a multidisciplinary teamEnsure high-quality service delivery across all club facilitiesOversee daily operations with a hands-on approach and high attention to detailBuild strong working relationships with both internal teams and third-party service providersEncourage accountability and performance within the team, ensuring a culture of professionalism and efficiencyCoordinate and implement events and member engagement activities, contributing to the social and lifestyle offering of the clubMonitor service standards, maintenance, and general functionality of the club to ensure consistency and excellenceDevelop and maintain supplier and vendor relationships, staying ahead of local trends and seasonal expectationsSupport strategic planning and reporting in collaboration with senior leadership
Candidate profile:
Based in Rome with established professional connections and experience in the local marketPrevious managerial experience in a sports club, wellness facility, hospitality group, or similar operations-focused environmentHighly proactive, organized, and capable of working at a fast pace while juggling multiple prioritiesStrong leadership and team management skills – able to motivate and guide staff toward clear goalsExperience with planning or overseeing member events and club-based programming is highly desirableComfortable working in a lean, agile team where individuals take on varied responsibilitiesConfident, engaging personality with a high level of service orientation and cultural awarenessItalian and English fluency required
If you would like to have more information about the role, please apply or send your cv to Maria Angulo....Read more...
Duties include the day-to-day running of the Archive Search Room, supervising researchers, day-to-day operation of LSHTM’s records management service, dissemination activities, including tours and events, and assisting the Assistant Archivist to catalogue and preserve archive material. The post supports and assists all aspects of the delivery of archive services, ensuring an excellent standard of customer service.Training:The Level 7 Archivist and Records Manager apprenticeship consists of a three-year learning period followed by a six-month assessment period. The Level 7 apprentice will spend four days a week working on site, learning on the job, and one day a week doing off-the-job learning. During the off-the-job learning days, the apprentice will attend online and in-person training sessions with Westminster Adult Education Service, complete independent learning or write about their work for their portfolio of evidence, which is used in the end-point assessment.
Training Outcome:This role is a Level 7 Archivist and Records Manager apprenticeship, enabling the postholder to become a qualified archivist through a new technical training route. This is an excellent opportunity for someone who faces barriers to getting a traditional postgraduate qualification in Archives Management to enter the profession and gain valuable experience in a wide-ranging role.Employer Description:The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.Working Hours :The post holder is required to work on site in the Archives 09.00 – 17.00 Monday, Tuesday, Thursday and Friday, and attend online and in-person training sessions with Westminster Adult Education Service on Wednesday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Team Leadership and Motivation: Lead and motivate Guards to consistently achieve optimal levels of train safety, punctuality, and customer service excellence.
On-Train Visibility Checks: Conduct regular out-of-hours visibility checks to ensure Guards deliver exceptional on-train customer service, addressing any issues promptly.
Training and Development: Support the ongoing development of Guards by providing both online and practical training sessions, nurturing their skills and competencies throughout their careers.
Supporting Guards Management: Assist the Guards Management team during on-call duties, attending relevant training courses to effectively handle safety of the line and operational incidents.
Exemplifying Company Values: Serve as a shining example of the company's values and behaviours, embodying a commitment to excellence in service delivery. Uphold the highest standards of professionalism and integrity in all interactions with team members and customers alike.
Training:
You will undergo thorough Guards training, ensuring you maintain the highest level of competency. This will involve regular assessments and practical train working to continuously enhance your proficiency.
Work towards achieving an assessor's qualification, enabling you to assess Guards' adherence to safety-critical competencies. You will collaborate with them to develop action plans for improving standards where necessary.
Develop a strong understanding of the operational transport service, including its targets, obligations, infrastructure, and assets. This knowledge will provide you with a holistic view of the industry landscape.
Training Outcome:Multiple opportunties for progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Flexibility....Read more...
Parts Advisor
Job Title Parts Advisor
Salary up to £35\'000 per annum
Location Sutton
We are looking for an experienced and motivated Parts Advisor to join our clients busy commercial vehicle dealership in Sutton. This is a fantastic opportunity to work within a well-established company that values its people, offers excellent training, and provides long-term career progression.
As a Parts Advisor, you will play a vital role in supporting the workshop by ensuring parts are efficiently supplied to technicians and maintaining smooth running of the parts department.
Parts Advisor Key Responsibilities
- Accurately identify, source, and distribute parts to service technicians across multiple shifts
- Maintain stock levels and carry out regular inventory checks
- Order specialist parts as required and ensure timely delivery
- Manage goods in/goods out processes efficiently
- Provide excellent customer service to internal and external stakeholders
- Keep records up to date using computerised systems
About You To be successful in this role, you will have:
- Previous experience working in a vehicle parts or motor trade environment
- Good IT and administration skills
- Strong organisational abilities and attention to detail
- A proactive, customer-focused attitude
- A full UK driving licence
Parts Advisor Salary & Benefits
- Salary: Up to £35000 per annum
- 25 days annual leave (plus bank holidays)
- Pension scheme
- Life insurance
- Commitment and recruitment bonuses
- Staff referral rewards
- Eye test vouchers & Employee Assistance Programme
- Financial wellbeing support
How to Apply If youre interested in this Parts Advisor role, contact John Barnes at Holt Recruitment today:
Call: 07955 081 481
Email: john@holtrecruitment.com
Or simply click Apply Now to send us your CV.....Read more...
An opportunity for several Coach Builders to join our leading client in the UK.
Our client has already engaged in the delivery of a wide range of high-profile projects for local authorities and national and international Contractors and on the back of this they have recently been awarded another major contract and thus are looking to add several Coach Builders to their highly experienced team.
The client is a highly successful international business with several manufacturing and service facilities in the UK and abroad with its roots going back to the 1800's.
Our client has an impressive list of accreditations /approvals, ranging from ISO 9001 to Investors in People.
They are the market leaders in terms of innovation, safety and aftermarket service.
DUTIES INCLUDED FOR THE ROLE OF COACH BUILDER :
Follow build procedures/drawings/instructions accurately.
Assembling Components to specification.
Working within multiple departments.
Quality and Inspection work.
KEEN TO SPEAK TO COACH BUILDERS :
Experience in body building / coach building.
Worked in a fast-paced manufacturing environment.
Able to work from engineering drawings.
THE OFFER FOR THE ROLE OF COACH BUILDER :
An hourly PAYE rate of £15.27 , plus overtime paid @ ½.
4 DAY Working Week.
Great Pension Scheme.
Health Care /Life Insurance Cover.
Modern work facilities.
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Assist in the day-to-day administrative duties of the Transport Department
Support with booking deliveries and collections with hauliers and customers
Maintain and update transport records, logs and schedules
Prepare and process transport-related documentation (delivery notes, POD's etc)
Communicate effectively with drivers, warehouse staff, and customers
Assist with vehicle compliance, maintainance scheduling, and driver hours monitoring
Input data accurately into transport management systems (TMS)
Help with reporting, filing and general office administration
Handle telephone and email enquiries in a professional manner
Ensure all tasks are completed in line with company policies and health & Safety regulations
Training Outcome:After completion of the apprenticeship you have the opportunity to progress into a permanent full time role within the company. This qualification can lead to many career paths such as leadership and management. Employer Description:With over 50 years of experience and growth, we've evolved while staying true to our roots—putting people and high-quality training at the centre of everything we do.Since 1969, we have built a strong reputation for delivering exceptional service. In today’s ever-evolving world, we remain committed to continuous improvement— providing the highest standards of training and service.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative....Read more...
Purpose of Role
Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using the early help assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention.
To lead and work within the early help locality multi-disciplinary team to provide a timely response to the needs of children, young people and their families; acting in accordance with local policies, procedures and priorities.
Establish a high standard of practice in the delivery of early help that provides a timely response to children, young people and their families and achieves family outcomes.
To achieve good outcomes for children and families through coordination and delivery of early help work.
To deliver evidenced based interventions to positively effect change that safeguards and promotes the welfare of children and young people.
General Duties and Responsibilities
In accordance with policies and procedures provide a timely response to the identified needs of children and young people.
To act as the lead professional for an allocated case load of children and families.
Under the direction of the Team Manager promote and use of the early help assessment and relevant tools to identify the needs of children, young people and their family and to lead the development of an effective multi-agency support plan.
To be responsible for a high standard of case recording that is up to date; including use of a common database.
Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in early help assessments, support plans and interventions.
To support the development of effective multi-agency partnership working with key agencies to support children and families with identified universal plus and or additional needs to make positive changes.
To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.
To manage and prioritise a caseload, ensuring appropriate escalation to line manager where necessary.
To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi-agency Integrated Support Plan where appropriate.
To attend case conference meetings sharing information and with safeguarding colleagues and partners where appropriate
To complete assessments and reports to recognised standards and timescales.
To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.
To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review / development meeting as required.
Promote and use evidence-based practice when working with children and families, for example graded care profile and other assessment tools, parenting programmes etc.
Required
Educated to GCSE standard and hold an NVQ Level 4 or equivalent in a related field.
Experience of delivering evidence-based interventions with children, young people and their families.
Experience of completing an assessment of a child’s needs that identifies needs and informs Intervention.
Experience of working in partnership with key statutory and non-statutory stakeholders.
Must have Enhanced DBS (on the update service)
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm.
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Unlock your potential as an Experienced Paraplanner with a forward-thinking financial planning practice that puts people at the heart of everything they do. Join a progressive financial advisory firm where innovative thinking meets traditional values, and where your expertise in financial planning will directly contribute to transforming clients' financial futures across the Midlands region. About the Company This established independent financial planning business has reimagined what modern wealth management should look like. Built on strong foundational values and driven by a clear vision for the future, they specialise in comprehensive life planning that extends far beyond conventional financial advice. Their team of dedicated professionals shares a unified commitment to enriching lives through meaningful conversations, strategic planning, and expert guidance, supporting clients at every stage of their financial journey. The Role Overview As an Experienced Paraplanner, you'll be instrumental in delivering exceptional client outcomes whilst working alongside seasoned Financial Planners in a collaborative, growth-focused environment. This position offers the perfect blend of technical expertise and client-centric service delivery, providing substantial opportunities for professional development within a company that genuinely invests in its people's success. Your Core Responsibilities:Research and identify comprehensive financial planning opportunities tailored to individual client objectivesPrepare detailed suitability reports and strategic recommendations for Financial Planner approvalConduct thorough fund research and analysis utilising industry-leading platforms such as FE AnalyticsMaintain current due diligence research across funds, platforms, and product providersGenerate cumulative return analyses and performance reporting for team collaborationEnsure all client documentation meets regulatory compliance standards and quality benchmarksEssential Qualifications and Experience:Minimum 2 years' paraplanning experience within an established IFA environmentComprehensive knowledge of diverse financial products and planning strategiesDipPFS qualification or equivalent Level 4 professional certification preferredProven track record of delivering exceptional client communication and service standardsStrong collaborative approach with demonstrated team working capabilitiesExtensive experience with IFA systems, processes, and regulatory requirementsOutstanding attention to detail with commitment to quality service deliveryPersonal attributes including adaptability, enthusiasm, reliability, and professional integrityWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Comprehensive Benefits Package:Competitive salary up to £38,000 based on experience and qualificationsFlexible hybrid working arrangement - 3 days office-based, 2 days working from homeGenerous 31 days annual leave entitlement including bank holidaysComprehensive income protection coverageLife assurance at 4x annual salaryEnhanced company sick pay schemePension scheme with salary sacrifice optionsEmployee referral rewards programmeEmployee Assistance Programme for personal supportWellness and mental health support initiativesFinancial wellbeing resources and guidanceWhy Build Your Career in Financial Planning? The financial planning sector continues to evolve rapidly, driven by regulatory changes, technological advancement, and increasing demand for comprehensive wealth management services. For experienced paraplanners, this presents exceptional opportunities to develop specialised expertise in high-growth areas including pension planning, investment management, and holistic financial advice. With an ageing population and growing awareness of financial planning importance, skilled professionals can expect strong career prospects, competitive compensation, and the satisfaction of making a meaningful impact on clients' financial security and life goals. This exceptional Experienced Paraplanner opportunity is brought to you by The Opportunity Hub UK - connecting ambitious financial services professionals with career-defining positions.....Read more...
Perimeter Automation are specialists in automated gates and access control solutions. Operating in the construction, security and domestic markets, our services of physical security systems are wide ranging and in demand. In order to meet demand and continue to offer good quality customer service to our clients, we are looking to take on an additional Contracts Manager to join our growing team in Dartford. This is a varied role that combines technical expertise with organisational and client-facing responsibilities.The RoleAs a Gate Automation Contracts Manager, your responsibilities will include:
Organising and overseeing new gate automation installationsLiaising directly with clients to ensure smooth delivery of projects and excellent customer serviceChecking installations for quality, compliance, and safety standardsManaging planned service visits and coordinating reactive maintenance call-outsProviding hands-on support with installations, servicing, and fault-finding when requiredBased from our offices in Dartford, with frequent site visits.
RequirementsWe're looking for someone with:
Strong experience in gate automation and access control installationsExcellent organisational and communication skillsAbility to manage workloads and coordinate engineers effectivelyKnowledge of industry standards and compliance requirementsA proactive approach with attention to detailA full UK driving licence
An ECS card, and preferably DHF and GateSafe training, are desirable.What We Offer
Salary of £45-55k + Annual BonusCompany vehicleOpportunities for ongoing training and developmentA professional, supportive working environment
If you're an experienced gate automation contract manager or project manager who enjoys combining hands-on technical work with client liaison and project organisation, we'd love to hear from you.....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
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Build, develop and maintain good working relationships internally and externally with existing customers, responding to requests efficiently and courteously.
Gathering market and customer data/information.
Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Cooper & Jackson, as opposed to other companies.
Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications.
Liaise with suppliers to check on the progress of existing orders.
Check quantities of goods in stock.
Provide customers with quotations.
Understand and aim to pre-empt the individual needs of each customer.
Carry out calls to develop and expand business with existing customers.
Carry out proactive sales calls to prospective customers, including cold calling.
Process customer orders and follow up on quotes, outstanding orders, etc.
Liaise with customers to successfully resolve any potential issues and increase sales revenues as appropriate.
Provide high levels of customer service to achieve customer complete satisfaction.
Once trained, you will work to exceed KPI’s set and personal sales target.
Training Outcome:Gain a permanent position in a steel service centre and become capable of maximising company revenue by managing existing customers accounts, and, opening new. Raising and processing customers’ orders, ensuring all aspects meet the requirements of the customer and the company.Employer Description:Cooper and Jackson is an employee owned steel processing business in the heart of the black country. A specialist in its field it aims to offer a top class service while still delivering consistent quality.Working Hours :Monday – Thursday 8.30am – 5pm. Lunch Break - 1 hour each day unpaid. Friday 8.30am – 3pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
With appropriate training and supervision, the apprentice will:
Assist in the preparation and dispensing of medicines for patients in line with legal and professional requirements
Provide advice and support to patients on the safe use of prescribed and over-the-counter medicines (within limits of competence)
Support the delivery of community pharmacy services, such as:NHS Pharmacy First ServiceNew Medicine Service (NMS)Blood pressure checks, smoking cessation, and other public health campaigns
Learn how to handle, store, and order medicines, ensuring stock is managed effectively and safely
Develop skills in using pharmacy IT systems to maintain accurate records and process prescriptions
Support the pharmacist and registered technicians in providing safe and effective care
Gain experience in managing controlled drugs under supervision.
Deliver excellent customer service, acting as the first point of contact for patients and the public
Participate fully in apprenticeship training, assessments, and progress reviews
Training:
Training will take place at the workplace - no need to travel to a college
Enrolment onto the Pharmacy Technician (Integrated) Level 3 Apprenticeship (typically 24 months).
Structured on-the-job training in community pharmacy practice.Off-the-job training with an approved training provider (e.g., workshops, online learning, study days).
Regular progress reviews with a workplace mentor and training provider
Training Outcome:
On successful completion, eligibility to apply for GPhC registration as a Pharmacy Technician
Employer Description:We are a family run independent community pharmacy who have invested heavily in robotics and technology.Working Hours :Monday - Friday, 9.00am - 6.00pm and Saturday, 9.00am - 1.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Reliable,Motivated,Interpersonal Skills,Committed....Read more...
No two days are the same, but here’s a taste of what you’ll get involved with:
Keeping on top of the paperwork and systems that keep our stock moving in and out smoothly
Helping solve stock mysteries - investigating and fixing any differences between records and what’s in the warehouse.
Welcoming visitors, customers, and suppliers with a smile and professional service
Pitching in with the wider team - whether that’s covering during busy times or helping colleagues hit deadlines
Making sure the office is well-organised, tidy, and stocked with everything we need
Training:Business Administrator Level 3 Apprenticeship Standard:
The apprenticeship includes regular training with the training organisation consisting of virtual group and 1:1 training
Training Outcome:Upon completing the apprenticeship, a career route available may possibly include:
Operational Support
Operational Support Team
Leader and Operational Support Manager
Employer Description:We are the leading non-ferrous metals supplier in the UK, supplying aluminium, stainless steel, copper and brass to engineering and fabrication based companies.
Our extensive inventory includes aluminium, stainless steel, copper, brass and bronze in all semi-finished forms, covering a wide range of grades/alloys, shapes and sizes - both industry standard and special or bespoke items for particular application or individual customers needs.
We have 18 service centres around the country, which offer a reliable and on time delivery service anytime in the UK. Each centre holds stocks to meet the immediate needs of customers in the local area and this is backed up by bulk stock at a central warehouse.Working Hours :Monday - Friday, 8.30am - 5.00pm, with a one hour lunchSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
As a Sales and Travel Consultant Apprentice, you will work closely with the experienced Travel Consultants to support the sales process and deliver outstanding customer service to our clients.
You will play a key role in ensuring every client receives a seamless and memorable travel experience.
Main Responsibilities:
Consult with clients to understand their travel needs, preferences, budgets, and any special requirements
Research and recommend suitable travel destinations, accommodations, and activities tailored to client interests
Assist in creating and delivering detailed travel itineraries, documents, and helpful travel tips
Provide excellent customer service and administrative support throughout the booking and travel process
Respond to client enquiries via phone, email, and live chat, ensuring accurate and timely communication
Liaise effectively with our local hosts and service providers to ensure smooth delivery of client bookings
Company Benefits:
22 days holidays, birthday off
Discounts on holidays
2 days paid leave per year for charity / volunteering work
Training:
Travel Consultant Level 3 Apprenticeship Standard
Training Outcome:
Progression to a Reservations Consultant role upon successful completion of the apprenticeship
Employer Description:At Not in the Guidebooks, are the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. They believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Their mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
To work as part of the Youth Justice Service Court Team servicing primarily Birmingham Youth, Magistrates and Crown Court to fulfil the statutory requirements placed on the Youth Justice Service by the Crime and Disorder Act 1998 and any proceeding legislation. This will include taking a senior role in:
Representing the service and promoting the quality of its work in partnership with the wider Birmingham Youth Justice Service, Children’s Services, Youth Justice Board and the Judiciary, particularly in reducing the use of remands to youth detention.
Undertaking youth justice assessments including safeguarding to determine safety to the child and others whilst liaising with professionals and caregivers to determine the safety needs of all parties in Court and Court custody, assessing appropriateness of proposed secure estate placements and delivering this work in line with local YJS standards and expectations of the Youth Justice Board.
Undertaking and presenting enforcement of Court Orders and where needed to prepare/present bail packages including overseeing the quality assurance of breach and revocation proceedings whilst communicating with the child, caregivers, relevant professionals, youth justice managers and workers.
The collection, collation and maintenance of data in accordance with local protocols and national data protection legislation. Undertaking analysis relating to KPI’s and local practice.
Liaison with other agencies involved in the court process, including the presentation and dissemination of YJS information, formal reports and interventions to Judges and Magistrates.
To contribute to the delivery of a service that provides equality of opportunity, recognises and advocates for the diverse needs of children, young people and their parents or carers and takes action to promote diversion from Court where applicable.
Co-ordination of remands to local authority accommodation including contributing to providing advice and guidance to professionals involved in identifying placements and managing remands.
Taking lead in promoting and advocating for the needs of children appearing within Court.
Production of accurate and comprehensive placement information and post custody assessments within the Asset Plus framework in accordance with local standards and Youth Justice Board requirements.
Reviewing and providing oversight and agreement to support quality assurance of all documentation provided for Court purposes.
To assist the Team Manager in providing and devleoping an effective court service that meets the individual needs of our children, young people, their families and care givers to reduce and prevent offending and reoffending.
To assist the Team Manager to embed the Connections Count Practice Model across the team and service.
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Position: Head of Department Residential Property
Location: Liverpool
Salary: DOE
Hybrid working available
Overview:
Our client, a highly regarded and forward-thinking legal services provider, is seeking an experienced and inspiring legal leader to join their Residential Property division. This is a fantastic opportunity for a dynamic legal professional to play a key leadership role in a fast-evolving, client-centric business. Youll be at the forefront of driving service excellence, team development, and operational performance.
The Role:
As Head of Legal Services, you will be responsible for delivering exceptional legal services tailored to client needs, ensuring full compliance with both internal policies and external regulatory requirements. Representing the firm as a true ambassador, you will promote its services with professionalism and integrity.
Key Responsibilities:
- Provide inspirational leadership across the department, fostering a culture of empowerment, accountability, and high performance.
- Develop and maintain open, effective communication channels within and across teams, building a cohesive, collaborative working environment.
- Lead your team through ongoing change as the property market and business processes evolve, ensuring clarity, engagement, and alignment with company goals.
- Champion a strong client-first culture, balancing legal excellence with a focus on the customer experience.
- Drive continuous improvement by turning complaints into opportunities for learning and service enhancement, working closely with the Compliance Officer for Legal Practice (COLP).
- Leverage internal technical expertise and reporting tools to support operational decision-making and ensure the team is resourced effectively and efficiently.
- Collaborate with the Finance team to maintain accurate 12-month forecasts and align staffing levels with business needs.
- Build strong internal and external relationships to enhance service delivery and grow the client base.
Candidate Profile:
- Qualified Solicitor, CILEX, or Licensed Conveyancer
- Minimum of 4 years PQE
- Proven leadership and management experience within a legal environment
- Strong people management, communication, and interpersonal skills
- Commercially aware with a strategic mindset and ability to network effectively
- Committed to delivering excellent client service and driving team development
Whats on Offer:
- 25 days holiday plus bank holidays
- Employee referral bonus scheme
- Health cash plan fully covered
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Hybrid/flexible working options with full home office setup provided
- Unlimited access to professional development via the in-house training academy
If this role sounds of interest call Rebecca on 0151 2301 208 or send across your up to date CV to r.davies@clayton-legal.co.uk....Read more...
An outstanding new job opportunity as arisen for an experienced Clinical Service Manager to work in an exceptional care home based in the Camden, London area. You will be working for one of UK's leading health care providers
This special care home provides the very highest care standards to their service users twenty four hours a day, seven days a week
**To be considered for this position you must hold an active NMC Pin and experience in managing large cares homes**
As the Clinical Service Manager your key responsibilities include:
To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
Become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users
Manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy
Provide improvement, independence and choice for Service Users
Comply with all regulatory and legislative requirements at all times and in particular the CQC for the Registration and Inspection of Nursing Homes and NMC guidelines
The following skills and experience would be preferred and beneficial for the role:
Caring and Compassionate
Must have experience of managing a large care service
Lead and Develop your team to delivery high quality care
A good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decision
Previous experience as a manager with "good" CQC
The successful Clinical Service Manager will receive an excellent salary up to £75,000 per annum. This exciting position is a permanent full time role for 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust - Due to the Employee Ownership Trust staff have received up to £1850 tax free bonus
35 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7104
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity as arisen for an experienced Clinical Service Manager to work in an exceptional care home based in the Camden, London area. You will be working for one of UK's leading health care providers
This special care home provides the very highest care standards to their service users twenty four hours a day, seven days a week
**To be considered for this position you must hold an active NMC Pin and experience in managing large cares homes**
As the Clinical Service Manager your key responsibilities include:
To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
Become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users
Manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy
Provide improvement, independence and choice for Service Users
Comply with all regulatory and legislative requirements at all times and in particular the CQC for the Registration and Inspection of Nursing Homes and NMC guidelines
The following skills and experience would be preferred and beneficial for the role:
Caring and Compassionate
Must have experience of managing a large care service
Lead and Develop your team to delivery high quality care
A good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decision
Previous experience as a manager with "good" CQC
The successful Clinical Service Manager will receive an excellent salary up to £75,000 per annum. This exciting position is a permanent full time role for 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust - Due to the Employee Ownership Trust staff have received up to £1850 tax free bonus
35 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7104
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Connect to Work Project ManagerLocation: Norwich based - with some travel to North Norfolk requiredHours: 37 per week - subject to Four Day Week scheme following 6-months in postContract: 5-year programme (2025-2030)Salary: £37,338 per annumLeave: 25 days plus bank holidaysApplication Deadline: 21st October (midnight)Interview Date: Monday 27th October (Including evening interview slots to accommodate availability)Reports to: Support Services Manager About the RoleYou will lead the end-to-end delivery of Connect to Work (CtW) across Norwich and North Norfolk - mobilising the project, building partnerships, leading the team, and delivering exceptional performance in line with IPS fidelity and the Service Specification. Connect to Work is a voluntary programme delivering the evidence-based Supported Employment model 'place, train, and maintain', helping disabled people and those with health conditions overcome complex barriers to employment. Key Responsibilities
Lead project mobilisation including staffing, induction, training, systems and venues; implement Specialist Support Framework with provider onboarding and SLAsBuild productive partnerships across Primary Care Networks, NHS/ICS teams, social care, VCSE networks, JCP/DEAs generating referrals and integrated supportLead employer engagement strategy, cultivate business networks and anchor institutions; secure commitments for inclusive recruitment and sustained employmentLine manage c10 Employment Specialists providing coaching, case management reviews and supervision in line with IPS standards and charity protocolsOwn performance plan and trajectory for referrals, starts, employer engagement, job starts and sustainments; monitor provider performance under SSFOversee accurate MI, case records and dashboards; analyse trends to target activity and improve outcomes; prepare high-quality reports for stakeholdersHold contingency caseload when required; provide complex case support and cover during staff absenceEstablish programme governance with NCC including contract/performance meetings; maintain risk register with mitigations and ensure complianceLead marketing and communications for CtW; represent programme locally and influence decision-makersEnsure IPS fidelity through file audits, practice observations and targeted CPD; maintain safe practice across safeguarding, lone working and health & safety
About YouYou have significant project/programme management experience (3+ years) with full life-cycle responsibility, ideally within employment support or adjacent public/VCSE services. Proven experience delivering or managing IPS-fidelity supported employment is essential, along with strong understanding of the Equality Act 2010 and barriers/strengths of people with health conditions and disabilities. You have extensive employer engagement experience including senior-level account management, excellent leadership and people management skills, and outstanding partnership skills across NHS Primary Care/ICS, social care, VCSE and DWP/JCP. About Future ProjectsFuture Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Additional Information
Highly mobile role requiring delivery across community venues, primary care settings and partner premisesSignificant expectation of evening and weekend working to meet participant and service needsEnhanced DBS check (adult workforce; adults' barred list) and right to work in the UK requiredProgramme delivery until 2030....Read more...
Each week will bring variety, and you’ll learn how to:
Reception & front office duties – greet visitors, parents and professionals at the school site; answer and direct phone calls; ensure the reception area is professional, welcoming and in line with safeguarding expectations.
Attendance administration – record pupil attendance and exclusions on our school systems; follow up on absences with parents or carers; escalate any concerns to the safeguarding team.
Tutor recruitment & onboarding – check new applications on Indeed, send template replies, request and chase references, and help prepare interview documents; input candidate details into our recruitment systems (Genie, Google Workspace, spreadsheets) and keep records accurate.
Compliance support – learn how to check safeguarding training, DBS status, and induction records; update information in the Single Central Record (SCR) for review by the Designated Safeguarding Lead.
Scheduling & communication – support the matching of tutors with students; update weekly schedules with tutor and pupil details; help set up Microsoft Teams groups so tutors, parents and carers can stay in touch.
SLT administration – assist the Senior Leadership Team (including the Proprietor, Headteacher, Business Manager and Service Delivery Manager) with general admin such as preparing reports, updating files, or organising meetings.
General office administration – filing, scanning, organising digital folders, maintaining auditable records, and contributing ideas to improve admin processes
Training:80% of this apprenticeship will be working with the employer and 20% is 'off-the-job' training, which will include attending Leicester College, at Freemen's Park Campus, one day every two weeks.Training Outcome:On successful completion of the Level 3 Business Administration Apprenticeship, there may be an opportunity to move into a permanent Operations Administrator role within Spark Academy.
From there, progression routes could include:
Senior Administrator or Office Manager – taking on wider responsibility for school and tutoring operations.
HR or Compliance roles – building on safeguarding, safer recruitment and record-keeping skills developed during the apprenticeship.
Education Operations or Business Support – supporting local authority contracts, service delivery and school administration at a higher level.
Employer Description:Spark Academy Group is a specialist education provider with two strands. We deliver 1:1 and small group tutoring on behalf of local authorities for children and young people with additional needs, and we run Spark Vale Academy, our independent special school in Leicester for pupils aged 11–19 with autism, ADHD and SEMH needs.
We are a supportive and forward-thinking organisation with a clear ethos: Belong, Grow, Thrive. Our team is passionate about making a difference for young people who think and learn differently, and we extend that same care and commitment to our staff. As an apprentice with Spark, you’ll be joining a close-knit and friendly team where your development and wellbeing are valued.Working Hours :Monday to Friday 9am to 5pm with 30 mins lunch,uy8Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Work within GDPR regulations,Proactive,Take responsibility for tasks,Positive towards teamwork....Read more...
Area General Manager – Hard FM Service Provider – London - up to 95K+package/bonusAre you an experienced senior manager looking for a new challenge?Or are you an Account Director or Operations Manager looking for the next step in your career?Do you have experience managing multi-site maintenance contracts?One of the established names in the commercial building maintenance industry is looking to recruit an Area General Manager to look after a collection of commercial properties in and around Central London.They are looking for an individual who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance team.The role will also be reporting directly to the Business Unit Leader and will be responsible for managing a number of commercial buildings in London. There is an excellent mix of contracts including commercial properties and higher education and all have permanent maintenance teams on site which are headed up by Account Directors.The value of the contracts total at around the £12 million mark with lots of potential to grow the business unit. Time will be spent based on each of the locations with the option to work from their city based head office when needed.The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Excellent influencing and negotiation skills.Strong financial skills.Ability to manage conflict and crisis situations effectively.Provide leadership, and ensure the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability.Ensuring business policies and processes are effectively communicated, and implemented within contracts.Ensure additional services and projects are added, and contracts are re-won on re-tender.Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth.Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.Accountable day-to-day to the relevant client contacts.Line management responsibility for a small team of Account Directors.Financial responsibility for the delivery of plan commitments for the contract portfolio.The development and review of teams, appraisal, and the application of effective people management practice.The package on offer includes:Up to £95000£5000 car allowance20% BonusPensionHealthcareApplicants must be able to meet the following criteria:Hard services background, ideally with recognised electrical or mechanical qualifications.Managerial experience at Account Director or above within a hard services environment is essential.Proven experience within the commercial maintenance industry.Excellent motivational and influencing skills, with high levels of personal integrity.A proven track record in commercial portfolio management.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Strong financial understanding.....Read more...
We are seeking an experienced ServiceNow Process Architect to join a leading organisation in the UAE. This role is open to candidates already residing in Dubai or Abu Dhabi, as no relocation package is available.
Key Responsibilities
- Lead the design and optimisation of ServiceNow processes across multiple modules (ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, ITAM).
- Act as a subject matter expert, providing guidance to clients and internal teams on ITIL-aligned service management practices.
- Engage with stakeholders to gather requirements, document business processes, and develop functional specifications.
- Translate business requirements into scalable, efficient ServiceNow solutions.
- Collaborate with technical teams to ensure configurations, customisations, and integrations align with process designs.
- Support testing and validation phases, creating test scripts and guiding UAT to ensure accurate solution delivery.
- Mentor junior team members and provide expert input on process improvements and platform best practices.
Required Experience & Qualifications
- 4+ years of hands-on ServiceNow experience across multiple modules.
- Proven experience in process design, configuration, and consulting.
- ServiceNow CSA (Certified System Administrator) required.
- At least three ServiceNow CIS (Certified Implementation Specialist) certifications.
- ITIL 4 Foundation certification.
- Strong stakeholder management, communication, and problem-solving skills.
- Ability to work independently and within a team.
Nice to Have....Read more...
Switching off plant equipment to assist vendors in maintenance
Carry out reactive and planned preventative maintenance on equipment stated above
Condition monitoring of plant equipment
Alarm response and diagnosis
Fault finding of a variety of electrical & mechanical infrastructure
Contractor monitoring
Assisting the service delivery team with cabinet installs and customer requests (Remote Hands)
Training:
Installation and Maintenance Electrician Level 3 Apprenticeship Standard
Training Outcome:
After completion of the apprenticeship, the successful applicant will have the opportunity to join our critical facilities team as a fully qualified engineer, working across our campus of Data Centres
Employer Description:Iron Mountain Data Centres are a truly global concern with Data Centres in the UK, Netherlands, Germany, North America, Singapore, and India. Expanding fast in a rapidly expanding industry.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist with hardware repairs and upgrades under the supervision of senior engineers
Prepare and clean IT equipment for deployment or refurbishment
Log and label devices for tracking and inventory purposes
Support imaging and software installation on laptops, desktops, or mobile devices
Organise and maintain tools, parts, and workstations in the workshop
Package and dispatch equipment for delivery or return
Training Outcome:Following successful completion of apprenticeship the idea is to move the individual into a 1st Line help desk role, within the company.Employer Description:Founded in 1992 Arc Systems are a fast growing and dynamic company providing IT support services. We specialise in IT Support, Cloud and security services. Based in Basildon, Essex, Arc Systems are a highly motivated organisation operating within a relaxed and friendly environment.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Quick learner,Positive, proactive attitude,Reliable and dependable,Strong sense of responsibility,Calm when under pressure,Time management skills,Customer service skills....Read more...
