Quality & Compliance Lead (Childrens' Services)Location: ROC Group Head Office (with travel across multiple sites)Hours: Full-time, 40 hours per week (flexible – may include evenings and weekends as required)Reports to: Chief Executive OfficersSalary: £35,000 – £40,000 per annum dependant on experienceWhat We Offer:• Ongoing professional development and training.• Comprehensive benefits package, including enhanced DBS check, healthcare plan, and excellent learning and development opportunities.• Enjoy perks like our profit share scheme, recognition program, credit union saving scheme, and company events.• A supportive and forward-thinking organisation committed to quality care, making a real difference in the lives of young people.About the Role:We are seeking an experienced Quality & Compliance Lead to join ROC Group and play a pivotal role in ensuring the delivery of outstanding services across all our provisions. You will be instrumental in developing and implementing quality assurance processes, conducting thorough audits, and working collaboratively with managers and teams to maintain the highest standards of service delivery. This is a varied and impactful role extending across multiple sites throughout the organisation.Key Responsibilities:• Complete regular audits across ROC Homes, ROC Transitions, and any other services as required.• Ensure compliance with all relevant regulatory bodies, including Ofsted and CQC.• Support services to prepare for Ofsted inspections and develop robust service improvement plans.• Develop and implement audit tools in line with current regulatory requirements.• Undertake compliance audits across all departments and lead quarterly formal feedback meetings with service managers.• Complete quarterly reporting on quality and compliance findings, actions, outcomes, and feedback.• Develop quality and compliance working groups to stress test policies, procedures, and systems.• Produce monitoring reports, newsletters, guidance notes, and statistical information to support service improvements.• Monitor and review implementation of Data Protection policies and procedures across all staff.• Coordinate SMART quality improvement action plans, monitoring progress and ensuring outcomes are achieved.• Keep up to date with regulatory changes and ensure all records and administrative returns are maintained accurately.• Promote best practice, safeguarding, and data protection compliance across all teams.About You:• Proven experience in quality assurance, compliance, and auditing within the care or childcare sector.• In-depth knowledge of Children’s Homes Regulations, Quality Care Standards, supported accommodation regulations (16–18), and relevant legislation including the Children Act 1989 and Care Act 2014.• Experience working within the childcare sector at a senior or management level.• Strong safeguarding knowledge and a genuine commitment to child protection.• Excellent communication, analytical, and report writing skills – with the ability to interpret data and identify trends.• Highly organised with exceptional attention to detail and the ability to influence and challenge effectively.• Proactive problem-solver with strong emotional intelligence, tact, and diplomacy.• High competence in MS Word, Excel, and Outlook.• Flexible and willing to travel across sites as required.About Us:ROC Group provides high-quality care and support services for children, young people, and adults. We are committed to excellence, safeguarding, and continuous improvement across all our services regulated by Ofsted and CQC. We are an equal opportunities employer and are dedicated to the safeguarding and promotion of the welfare of children and young people.Apply Now:If you’re passionate about driving quality and compliance in care services, we’d love to hear from you. Apply today to join our dedicated and growing team at ROC Group.....Read more...
Develop the skills and knowledge to function effectively within the property maintenance area of the business whilst completing a full electrical apprenticeship to work in line with Electrical and HSE regulations and obtain full electrical qualifications.
ROLE OUTPUTS AND ACCOUNTABILITIES
Support a professional electrical service to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered
If responsible for a Hyde van, perform routine maintenance checks on vehicles, reporting defects, accidental damage, or loss of property in accordance with standard procedures
Maintain and monitor the supply, stock, and use of electrical trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service The Hyde Group offers customers
Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customers
Communicate effectively to our customers in their homes and demonstrate excellent customer care skills
Assist and learn, training alongside qualified electricians in the delivery of works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance
Learn, understand, and adhere to all safe systems of work Health and Safety requirements, policies, risk management guidelines to always ensure safe working procedures. Always wearing personal protective equipment (PPE)
Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both Health & Safety and other relevant Managers
Report any accidents occurring or dangerous incidents promptly to both Health & Safety and other relevant Managers
Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role
Demonstrating professional representation of the company through appropriate professional behaviours
Apply all knowledge, behaviours and skill attributes being achieved during the apprenticeship to your role at work
Training:
Installation and maintenance electrician (Level 3)
Training Outcome:We can't guarantee positions at the end of a apprenticeship, however we have a high success rate for transitioning apprentices into permanent roles if they have performed well throughout the apprenticeship, a lot of this retention potential is based on performance and affordability but extra measures are considered in budgets to secure apprentices who have performed really well.Employer Description:For almost 60 years, we’ve been here for the good of our customers. We do this by providing affordable homes, maintaining and investing in them, and building genuinely affordable homes too. Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone. We also provide a wide of community services and spaces, bringing people and communities together, and offering support where people need it with our partners. We’re part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country.Working Hours :Monday to Thursday
8.30am to 5pm
Friday
8.30am to 4pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Physical fitness....Read more...
Drive measurable hiring outcomes for UK businesses while advancing your international recruitment career as a Talent Manager working remotely from the Philippines.Company OverviewThe Opportunity Hub UK operates within the recruitment and job advertising sector, supporting UK businesses through recruitment consulting services and a performance led hiring approach. The organisation values accountability, commercial awareness and long term client partnerships, delivering measurable hiring outcomes across multiple industries. With clear targets and a transparent commission structure, consistent performance and professional growth are recognised and rewarded.Job OverviewThe Opportunity Hub UK is hiring a Talent Manager to manage UK based client accounts from the Philippines in a fully remote capacity. As a Talent Manager, you will take full ownership of client relationships, oversee end to end recruitment delivery and ensure hiring strategies align with commercial objectives.You will operate as part of a dedicated squad alongside a Business Development Associate and a Talent & Marketing Associate. Your squad works as a tight unit — the BDA wins the business, you deliver bespoke tailored shortlists to clients, and the T&M Associate sources candidates and drives inbound talent. Together, your squad owns its pipeline from prospect to placement.This Talent Manager position operates fully remotely but is aligned to UK working hours, offering long term stability within an international recruitment environment.You will work UK hours: 09:00 to 18:00 Monday to Thursday and 09:00 to 17:00 on Fridays, aligning with afternoon and evening working hours in the Philippines. Long term availability to work UK hours is essential for success in this Talent Manager role.Career ProgressionAll Talent Manager hires start at the Junior Talent Manager tier. There are three career levels within the role, and progression to Talent Manager and Senior Talent Manager is available following your initial probation period based on performance and delivery consistency.Junior Talent Manager — Learning delivery, building client relationships, developing your deskTalent Manager — Managing a full desk, consistent delivery against targetsSenior Talent Manager — High volume delivery, mentoring junior team members, strategic client managementHere's What You'll Be DoingManaging and developing relationships with UK based clients, acting as the primary point of contact for recruitment deliveryLeading end to end recruitment processes from vacancy briefing through to placementDelivering bespoke, tailored shortlists of pre-qualified candidates aligned to client requirementsAdvising clients on hiring strategy, salary benchmarking and market trendsSourcing, screening and shortlisting candidates in collaboration with your squad's Talent & Marketing AssociateCoordinating interviews and managing feedback between clients and candidatesEnsuring consistent delivery against agreed service levels and performance targetsIdentifying opportunities to upsell additional recruitment or job advertising services to existing clientsAccurately recording all activity and pipeline data within the CRMWorking closely with your Business Development Associate and Talent & Marketing Associate to maximise squad performanceHere Are The Skills You'll Need1+ years' experience in recruitment, talent acquisition or agency account managementProven experience managing client relationships in a commercial environmentStrong spoken and written English with a professional communication styleAbility to manage multiple vacancies and accounts simultaneouslyConfidence working to performance targets and revenue objectivesExperience using applicant tracking systems and CRM platformsStrong organisational skills and a proactive, solutions focused mindsetWork PermissionsYou must have the right to work in the Philippines. This is an offshore remote position and does not offer UK visa sponsorship.Location And Remote Working RequirementsCandidates must be based in the PhilippinesAvailability to work UK business hours on a long term basisQuiet, dedicated home workspace suitable for professional client callsDevice And Connectivity RequirementsTo perform effectively in this remote Talent Manager role, you must have your own equipment that meets the following minimum standards:Intel Core i5 12th Gen or higher, or AMD Ryzen 516 GB RAMReliable webcam and professional headsetInternet speed of at least 60 Mbps download and 40 Mbps uploadBackup internet connection preferredHere Are The Benefits Of This JobBase salary of PHP 40,000 to PHP 50,000 per month, depending on experienceUncapped commission linked directly to performanceThree tier career progression: Junior Talent Manager ? Talent Manager ? Senior Talent ManagerPromotion available after initial probation period based on performanceClear targets and a transparent commission structureFully remote role with long term stabilityDirect exposure to UK business practices and international recruitment standardsPerformance led culture where results are recognised and rewardedOpportunity to build long term career progression within the recruitment and job advertising sectorBuilding a career as a Talent Manager within the recruitment and job advertising sector offers strong earning potential, internationally transferable client management expertise and clear progression into senior talent leadership or commercial roles. For commercially minded professionals who thrive on relationship building, delivering measurable hiring outcomes and being directly rewarded for performance, the Talent Manager career path provides both professional stability and long term growth.....Read more...
Customer Service:
Respond to customer enquiries via email, and online platforms
Provide accurate product information and guidance
Assist with order processing and production
Maintain a high standard of professionalism and customer care
Sales Support:
Help identify customer needs and promote suitable products
Update customer records and sales data in internal systems
General Administration:
Maintain accurate documentation and filing
Work closely with the warehouse team to ensure smooth order fulfilment
Support day-to-day office tasks as required
Training:Customer Service Practitioner Level 2.
Delivery to be completed on site and off the job training at your place of work.Training Outcome:For the right candidate there will be the opportunity to progress into a full-time role.Employer Description:Established in 2000, Anorak Offers the complete digital print package ranging from business cards to billboards and pretty much everything else in between.Working Hours :Monday to Friday, 9.00am - 5.30pm (30-mins for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
This role supports the office team with day-to-day administration
Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
Dealing with finance lenders and submitting documents
Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly, assisting with general office tasks
Scanning contracts and other documents in to our customer database and archiving the contracts in to filing room
Training:
Business Administrator Level 3 Standard
Work Based Training
Monthly Tutor/Assessor Sessions
Training Outcome:
Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions
You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career
Employer Description:Gary HusseyGROUP MANAGING DIRECTOREuro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity.To this end, our reputation has become your guarantee.Working Hours :Monday- Friday, 8.30am - 5.30pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Accuracy with data entry....Read more...
Key responsibilities include:
Accurate data entry and maintenance of customer and operational information within company systems
Supporting the wider business with administrative tasks, documentation, and internal processes
Managing and maintaining digital and paper records in line with company procedures
Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately
Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations
Supporting colleagues with scheduling, communication, and general office coordination tasks
Travelling to customer sites to assist with the setup and support of mobile and connectivity services alongside experienced colleagues
Attending client visits when required, supporting relationship management and customer service
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:On successful completion, high-performing apprentices may have the opportunity to progress into a business support, customer service, or operational administration role. There may also be opportunities to diversify into areas such as account management, digital marketing, or business development, with further progression available across the wider VIP Communications business.Employer Description:VIP Communications is an established communications and technology business providing a range of telecoms, connectivity, and business support solutions to clients across the region. The company prides itself on delivering excellent customer service and building long-term relationships with customers through professional and reliable support.Working Hours :Monday - Friday. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Customer Services Assistant (Ongoing Temporary)
Edenbridge
Immediate Start Available
Are you an experienced Customer Services professional looking for your next opportunity?
We're recruiting on behalf of our client for a Customer Services Assistant to join their busy, friendly team on an ongoing temporary basis. This is a fantastic opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong relationships with business customers.
The Role
You'll be at the heart of the customer journey, ensuring enquiries, quotations and orders are handled efficiently while delivering first-class service every step of the way.
Your responsibilities will include:
- Managing customer enquiries and providing timely responses.
- Preparing quotations using internal systems.
- Coordinating with planning to ensure delivery schedules are met.
- Keeping customers updated on order progress and any changes.
- Recording customer feedback and supporting continuous improvement.
- Handling incoming calls and directing enquiries to the appropriate teams.
- Providing general administrative support to the Customer Service team.
What We're Looking For
- Previous B2B customer service experience, ideally within manufacturing.
- Excellent communication and relationship-building skills.
- Strong organisational skills with a keen eye for detail.
- Confident using Microsoft Office, particularly Excel.
- Comfortable learning new business systems.
- A proactive, positive attitude and the ability to manage multiple priorities.
Desirable
- Experience using ERP or CRM systems.
- Exposure to quality-focused manufacturing environments.
What's in it for you?
- Immediate start.
- Supportive and welcoming team.
- Varied, fast-paced role where no two days are the same.
- Great opportunity to enhance your experience with a respected manufacturing business.
- Competitive hourly rate.
If you're available immediately or at short notice and ready to hit the ground running, we'd love to hear from you.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Support Service users with personal care activities
Assist clinicians in preparing care plans
Develop and maintain meaningful theraputic relationships
Treat everyone with respect and dignity
Follow care plans
Assist with moving and handling of service users
Recording interactions with service users
Training:Training will be delivered blended - mixture of face to face and online delivery.Training Outcome:Progression into a Senior Healthcare Rehabilitation Support Role - Paid at Band 3 (salary increase).Employer Description:South West Yorkshire Partnership NHS Foundation Trust is built upon the talent and passion that is seen throughout our teams. We live and breathe our values. They underpin all our work and give purpose to the team so we know what’s expected of us and just how valuable our work is to the community. Associated with our values are our mission, our vision and our behaviours. All four weave through our daily remit and unite everybody in one common goal. We encourage, welcome and support inclusivity in our workforce and the way we provide services as an employer. All our services respect and value differenceWorking Hours :Full Time hours.
Flexible working.
Will need to work weekends and bank holidays on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Honest,Caring....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Between 7.45am - 6.15pm, Monday to Friday. Later finish on a Thursday (7.15pm). Rota for Saturdays, 9.00am - 1.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Tuesdays - Saturday working.
Tuesday 8.00am - 5.30pm, Wednesday 8.15am - 5.30pm, Thursday 9.30am - 6.30pm,
Friday 8.15am - 5.30pm and Saturday 8.45am - 5.15pm.
Total hours - 40.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
We’re recruiting for a Workshop Service Technician to join a well-established and growing hire division within a global equipment business.
This is a hands on workshop-based role focused on servicing, repairing, maintaining and preparing industrial cleaning equipment ready for hire and customer use. You’ll play a key part in ensuring machines are turned around efficiently, safely and to a high standard.
This role would suit someone general engineering background who enjoys fault finding, repairs and working as part of a close-knit technical team.
The Role for the Workshop Service Technician
Diagnose, service and repair a range of industrial cleaning equipment
Carry out pre-delivery inspections and machine preparation
Ensure machines are cleaned, tested and ready for customer hire
Fault find across mechanical and electrical systems
Replace components and complete repair records accurately
Maintain high workshop standards, health & safety and organisation
Work closely with the wider hire and service team to ensure turnaround times are achieved
Support continuous improvement and maintain excellent service standards
What We’re Looking For
Previous experience within a service, workshop or engineering environment
Strong mechanical fault-finding skills
Basic electrical diagnostic knowledge would be advantageous
Organised and self-motivated approach
Team player with good communication skills
Comfortable using systems/tablets for job updates and reporting
What’s in it for you?
Starting salary of £37,500 salary for the Workshop Service Technician
Excellent company benefits package, including 25 days holiday + bank holidays + your birthday off, pension, health plan, sick pay & critical illness cover, end of year bonus, staff discounts and social events, ongoing training and career development
Stable Monday-Friday workshop role
Supportive team environment
Long-term career opportunities within a growing business
If you enjoy hands on engineering work, problem solving and being part of a busy workshop operation, we’d love to hear from you.....Read more...
An exciting opportunity has arisen for an experienced Electrical AIT Team Lead to join a growing space technology organisation working on advanced spacecraft systems. Based in Oxfordshire, you will lead electrical assembly, integration, and test activities across complex space hardware programmes, ensuring delivery to schedule, cost, and quality requirements.
This is a hands-on leadership role, combining technical oversight with team management, offering the chance to work on cutting-edge space missions within a collaborative and fast-paced environment.
You will be responsible for leading a team of engineers delivering electrical AIT activities across spacecraft subsystems and associated ground support equipment. Youll work closely with design, systems, and project teams to ensure seamless integration and robust test execution throughout the development lifecycle.
Key Responsibilities
- Define and manage electrical integration and test requirements at system, subsystem, and unit levels
- Oversee assembly, integration, and testing of spacecraft hardware, including avionics, harness, and subsystems
- Collaborate with design teams (power, GNC, RF, data handling) to define ground support equipment
- Plan and execute electrical test campaigns (e.g. TVAC, EMC) in conjunction with engineering teams
- Coordinate with cross-functional teams to ensure AIT readiness and alignment
- Produce and maintain AIT documentation (specifications, ICDs, test reports, procedures)
- Provide technical oversight of suppliers, particularly for ground support equipment
- Manage electrical testing activities for both flight and engineering hardware
- Work with project managers to develop schedules and track progress
- Allocate tasks, set priorities, and ensure timely delivery of team outputs
- Mentor and develop team members, supporting capability growth
- Support resource planning and recruitment activities
Essential Skills & Experience
- Degree (or equivalent) in Electrical Engineering or a related discipline
- 7+ years experience in electrical AIT, ideally within space or other high-tech industries (e.g. aerospace, motorsport)
- Strong understanding of electrical integration and test processes
- Experience working with manufacturing drawings and engineering standards
- Ability to develop and execute AIT plans aligned to project requirements
- Proven experience leading or mentoring engineering teams
- Working knowledge of relevant industry standards (e.g. ECSS, IPC)
Desirable Experience
- Knowledge of verification and validation processes
- Experience leading integration and test teams in complex engineering environments
- Exposure to spacecraft or similarly complex hardware systems
- Programming or scripting experience (e.g. Python, C, C++, TCL)
- Familiarity with communication protocols (e.g. CCSDS, CAN, SpaceWire)
Whats on Offer
- Hybrid and flexible working arrangements
- 25 days holiday (increasing with service) + bank holidays
- Private healthcare and life insurance
- Long-term sick pay
- Optional compressed working pattern (9/75)
- Relocation support and visa sponsorship available (where applicable)
- Modern office and cleanroom facilities
- Collaborative, international team environment
- Regular social and team events
This role offers the chance to work on innovative space programmes, contributing to the development and delivery of complex spacecraft systems. Youll be part of a forward-thinking engineering team, playing a key role in ensuring successful integration and testing of mission-critical hardware in a highly dynamic and rewarding environment.
TT....Read more...
An opportunity has arisen for a Senior Product Manager to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Senior Product Manager, you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £550 - £700 per day and benefits.
You will be responsible for:
* Leading product discovery activities with users to identify challenges, opportunities and areas for improvement.
* Designing and enhancing digital journeys covering recruitment, eligibility, consent, enrolment and ongoing engagement.
* Defining product priorities, MVP scope and delivery plans using lean product approaches.
* Working closely with engineering, design, data, research and clinical teams to deliver successful product outcomes.
* Monitoring product performance and using insights to improve acquisition, conversion, enrolment and engagement.
* Driving continuous optimisation through analytics, user research, testing and prototyping.
* Managing stakeholder relationships and ensuring teams are aligned on product vision, priorities, progress and risks.
What we are looking for:
* Previously worked as a Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager or in a similar role.
* Significant experience working in Senior Product Management roles within clinical trials, life sciences or digital health environments.
* Proven experience launching, scaling and improving digital products or services focused on clinical trial recruitment.
* A strong background in delivering products that improve participant acquisition, engagement and conversion.
* Experience designing user-focused digital experiences, particularly within patient or participant journeys.
* Demonstrable experience improving conversion through recruitment, eligibility, registration, consent and enrolment processes.
* Strong analytical skills with practical experience using product metrics, experimentation and conversion optimisation techniques.
* Experience applying lean product methods, rapid prototyping and iterative product development.
* Strong stakeholder management skills, with the ability to collaborate across technical, clinical, research and leadership teams.
* Experience delivering complex digital products within regulated industries.
This is an excellent opportunity for a Senior Product Manager who want to play a key role in shaping a high-impact digital healthcare service.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Senior Product Manager to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Senior Product Manager, you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact.
This is a 6-month contract-based role offering hybrid / remote working options, salary range of £550 - £700 per day and benefits.
You will be responsible for:
* Leading product discovery activities with users to identify challenges, opportunities and areas for improvement.
* Designing and enhancing digital journeys covering recruitment, eligibility, consent, enrolment and ongoing engagement.
* Defining product priorities, MVP scope and delivery plans using lean product approaches.
* Working closely with engineering, design, data, research and clinical teams to deliver successful product outcomes.
* Monitoring product performance and using insights to improve acquisition, conversion, enrolment and engagement.
* Driving continuous optimisation through analytics, user research, testing and prototyping.
* Managing stakeholder relationships and ensuring teams are aligned on product vision, priorities, progress and risks.
What we are looking for:
* Previously worked as a Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager or in a similar role.
* Significant experience working in Senior Product Management roles within clinical trials, life sciences or digital health environments.
* Proven experience launching, scaling and improving digital products or services focused on clinical trial recruitment.
* A strong background in delivering products that improve participant acquisition, engagement and conversion.
* Experience designing user-focused digital experiences, particularly within patient or participant journeys.
* Demonstrable experience improving conversion through recruitment, eligibility, registration, consent and enrolment processes.
* Strong analytical skills with practical experience using product metrics, experimentation and conversion optimisation techniques.
* Experience applying lean product methods, rapid prototyping and iterative product development.
* Strong stakeholder management skills, with the ability to collaborate across technical, clinical, research and leadership teams.
* Experience delivering complex digital products within regulated industries.
This is an excellent opportunity for a Senior Product Manager who want to play a key role in shaping a high-impact digital healthcare service.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
To build strong foundations in the technical skills, knowledge and professional behaviours required for a successful career in IT and business operations. This will be supported through hands-on experience within the Operations team, contributing to a range of IT support, administration and project-based activities, such as:
Providing first-line IT support to colleagues, resolving technical issues where possible and escalating more complex queries when required
Assisting with the setup of IT equipment, user accounts and software for new starters, as well as supporting employee mover and leaver processes
Supporting the maintenance of IT assets, including stock management, equipment allocation and maintaining accurate asset registers
Working with internal colleagues and external technology partners to resolve issues and ensure effective delivery of IT services
Supporting the implementation of IT projects, system upgrades and technology rollouts across the business
Assisting with the administration and support of Microsoft 365 applications, including Outlook, Teams, OneDrive and SharePoint
Helping to maintain IT documentation, user guides and knowledge articles to support colleagues across the organisation
Supporting meeting room technology and audio-visual equipment to ensure meetings and events run effectively
Promoting good cyber security practices by supporting security awareness activities, assisting with access reviews and reporting potential security concerns
Providing a high standard of customer service and maintaining effective communication throughout the resolution of support requests
Participating in team meetings and contributing ideas to improve systems, processes and ways of working
Actively contributing to the delivery of the company's Operations and IT vision and supporting colleagues across the business
In addition, you will be expected to fully engage with all learning and development opportunities provided through the apprenticeship programme, developing your knowledge of IT support, Microsoft 365 administration, cyber security, IT service management, hardware and software support, and business technology solutions while working towards the successful completion of your apprenticeship.Training:Digital Support Technician Level 3 Apprenticeship Standard:
Training takes place in the workplace and virtually over Teams
Occasional travel to other offices may be required during onboarding for central training
Training Outcome:There are a number of routes available to progress and establish a life-long career with us at Verlingue.Employer Description:Verlingue is an independent and family-owned business that aims to be a valued long term risk management partner for our clients. We have particular expertise in designing and placing corporate insurance and employee benefits programmes for our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Our client looking for a reliable and professional Class 2 (Category C) Driver to join the busy distribution team based in Bow.
Key Responsibilities:
Carry out multi-drop deliveries safely and efficiently.
Load and unload vehicles when required.
Complete daily vehicle checks and report any defects.
Ensure all deliveries are made on time while providing excellent customer service.
Accurately complete delivery paperwork and follow company procedures.
Adhere to all road transport legislation, driver hours, and health and safety regulations.
Requirements:
Valid UK Class 2 (Category C) licence.
Valid Driver CPC and Digital Tachograph Card.
Good knowledge of London and surrounding areas.
A positive attitude with strong communication skills.
Previous multi-drop distribution experience is preferred but not essential.
....Read more...
An exciting opportunity has arisen for an experienced Project Manager to join a global programme management team delivering cutting-edge aviation training solutions to customers worldwide.
This role sits at the heart of a dynamic, international operation focused on the design, manufacture, and lifecycle support of advanced aviation training systems, supporting pilot training and aviation safety on a global scale.
You will lead multiple concurrent projects across the full lifecycle, from concept and design through to certification, delivery, and in-service modification, working closely with multidisciplinary engineering teams and international clients.
This is a fantastic opportunity for a Project Manager looking to operate in a high-impact, technically complex environment.
Key Responsibilities
- Lead end-to-end delivery of projects, ensuring alignment with schedule, cost, quality, and regulatory requirements
- Manage multiple projects simultaneously, including new system builds and complex engineering upgrades
- Coordinate cross-functional teams across engineering, manufacturing, supply chain, and external partners
- Define and manage project scope, objectives, and deliverables
- Develop and maintain project plans (WBS, schedules, budgets, risk registers)
- Monitor performance and proactively resolve issues
- Maintain strong financial oversight, including budgeting and forecasting
- Identify and mitigate risks while driving opportunities
- Ensure effective configuration and change management
- Build strong relationships with customers, suppliers, and internal stakeholders
- Provide clear reporting to senior leadership
- Contribute to continuous improvement initiatives
Skills & Experience
Essential:
- Proven experience delivering complex, high-value projects involving hardware and software integration
- Strong knowledge of project management methodologies (PRINCE2, APM, PMI, MSP)
- Background in aviation, aerospace, defence, or other regulated industries
- Excellent stakeholder management and communication skills
- Ability to manage multiple projects in a fast-paced environment
- Strong analytical, problem-solving, and organisational skills
- Proficiency with Microsoft Project and Office tools
Desirable:
- Experience with aviation or safety-critical systems
- Knowledge of aviation regulatory frameworks (EASA, FAA)
- Experience working with international customers
Whats on Offer
- Competitive salary + discretionary bonus
- Pension contribution (up to 7%)
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance (with optional family cover)
- Life assurance (4x salary)
- Group income protection
- Flexible benefits (health cash plan, dental, gym, cycle to work, etc.)
- Employee wellbeing and assistance programme
- On-site parking (including EV charging)
TT....Read more...
Job purpose:
The Sales & Marketing Coordinator supports the delivery of day-to-day sales and marketing activity across the hotel estate. Working as part of the Hotels Commercial team, the role helps coordinate enquiries, proposals, campaigns, reporting and follow-up actions to support corporate, group and direct booking opportunities while building experience across sales, marketing and commercial operations.
Responsibilities:
Provide day-to-day support for corporate, group and local sales activity across the hotel portfolio.
Help coordinate client enquiries, proposals, presentations and follow-up activity.
Maintain accurate sales trackers, account updates and reporting information.
Assist with marketing activity across direct, digital and local channels.
Support the delivery of campaigns, offers and promotional activity for business and direct booking channels.
Keep sales materials, customer communications and hotel information up to date.
Work with colleagues in Commercial, Revenue, Marketing and Operations to support booking opportunities.
Support weekly and monthly review meetings with updates and action tracking.
Key stakeholders:
Hotels Commercial team.
Sales / Commercial Lead.
Revenue team.
Marketing team.
Hotel Operations teams.
Corporate and local business clients.
Performance measures:
Accurate and up-to-date tracking of sales activity, opportunities and actions.
Timely follow-up and good coordination of corporate and group booking enquiries.
Effective support for marketing campaigns and promotional activity.
Clear and reliable communication across Commercial, Revenue, Marketing and Operations teams.
Consistent administrative support across proposals, reports and customer communications.
Training Outcome:Ongoing Training and Development.Employer Description:Our 59 Motorway service areas and 31 hotels across the UK's motorway network offer you a warm welcome. Eat in, take away Welcome Breaks got you covered.Working Hours :Monday to Friday (09:00 - 17:00).Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
We are currently seeking an experienced Team Manager – Children in Care to join a Children’s Services team.
Do not apply unless you hold a Social Work qualification and have 3 years post-qualified permanent Children’s Social Work experience working for a local authority.
About the Role
This is a dual role overseeing a small Children in Care team while managing the duty pod function.
You will provide supervision and management oversight to Social Workers, support 2 duty workers responding to crisis, chair strategy meetings and work closely with other Team Managers to ensure effective service delivery.
There is an expectation to be office-based 3 days per week.
About You
The ideal candidate will hold a recognised Social Work qualification (Degree, DipSW, CQSW or equivalent), be registered with Social Work England, and have previous management experience within Children’s Services.
Strong experience in Children in Care, safeguarding, crisis management and staff supervision is essential.
What’s on Offer?
£47.50 per hour (PAYE options also available)
Hybrid working
Supportive management team
Stable service
Immediate start available
For More Information
Harley Hayward
07553040465 / Hhayward@charecruitment.com....Read more...
Key Responsibilities:
Assist in the preparation and cooking of fresh, seasonal ingredients across different kitchen sections.
Maintain cleanliness, organisation, and food safety standards in accordance with hygiene regulations.
Support senior chefs during service to ensure timely and consistent delivery of dishes.
Learn and follow recipes, techniques, and presentation standards.
Contribute to stock rotation, storage, and basic kitchen administration tasks.
Key Requirements:
A passion for food and a desire to build a culinary career.
Basic kitchen experience or relevant culinary training.
Ability to work efficiently under pressure in a fast-paced environment.
Strong teamwork, reliability, and attention to detail.
This role offers hands-on experience in a high-quality kitchen, with opportunities for training and progression within the hotel.Training Outcome:Ongoing training and development.Employer Description:The Montagu Arms Hotel is a luxury country house hotel located in the heart of the New Forest, renowned for its warm hospitality, elegant setting, and commitment to exceptional food and service. As part of a dedicated and passionate team, you will be working in a professional yet welcoming environment that values quality, teamwork, and continuous development.Working Hours :Shift work, including evenings and weekends. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
An opportunity has arisen for a Commercial Property Manager / Head of Property to join a property management company specialising in residential and commercial property management providing estate management, maintenance, financial administration, and compliance service.
As a Commercial Property Manager / Head of Property, you will oversee the management of a commercial property portfolio, lead a small team and ensure the smooth delivery of property management services while maintaining strong relationships with clients, tenants and contractors.
This full-time permanent role offers a salary of circa £40,000 (DOE) and benefits.
You will be responsible for:
? Leading and supporting a small property management team to meet operational targets and objectives
? Managing day-to-day operations of a commercial property portfolio
? Building and maintaining relationships with landlords, tenants, owners, and stakeholders
? Attending committee and annual meetings to provide updates and address property matters
? Assisting with preparation of service charge budgets for managed properties
? Using property management software (ideally TRAMPS) to maintain records, process payments, and generate reports
? Conducting routine property inspections to ensure maintenance standards and compliance
? Maintaining accurate property, lease, and maintenance records
? Coordinating repairs and maintenance with contractors, suppliers, and internal teams
What we are looking for:
? Previously worked as a Head of Property Management, Commercial Property Manager, Senior Property Manager, Head of Commercial Property Management, Property Manager, Portfolio Manager, Estate Manager, Block Manager, Head of property or in a similar role.
? Previous experience in a commercial property management position.
? Experience leading or supervising a team.
? Strong organisational skills with the ability to manage multiple priorities in a busy environment.
? Experience usi....Read more...
The IT Apprentice is accountable for:
Providing first-line IT support under supervision
Supporting the administration and maintenance of the school’s managed 1:1 pupil device scheme
Assisting with IT asset management and device lifecycle tasks
Contributing to a calm, professional and service-led IT function
The role does not carry responsibility for independent decision-making or advanced technical troubleshooting but supports these through structured learning and supervised delivery.
Helpdesk & First-Line Support:
Provide first-line IT support to staff, pupils and visitors under the guidance of senior colleagues
Log, categorise and update support tickets using the helpdesk system
Assist with password resets, basic troubleshooting and peripheral setup
Maintain clear and professional communication with users during support interactions
1:1 Device Scheme & Asset Management:
Support the administration of the school’s managed 1:1 pupil devices, including setup, repairs, returns and warranty coordination
Assist with device handovers, onboarding and offboarding processes
Maintain accurate records of IT assets, loan devices and peripherals
Help with device imaging, tagging and inventory updates
Classroom & Operational Support:
Assist with the setup and maintenance of classroom AV and IT equipment
Support staff and pupils with the use of school systems and services
Help prepare IT equipment for events, exams and term starts
Maintain cleanliness and readiness of IT equipment and storage areas
Learning & Development:
Participate fully in all apprenticeship learning activities, including off-the-job training, assessments and portfolio development
Engage in regular mentoring and feedback sessions with the Senior IT Operations Technician
Demonstrate progress in technical knowledge, communication and service delivery throughout the apprenticeship
Service Ownership & Outcomes - The IT Apprentice will be expected to:
Develop core technical and customer service skills in line with the apprenticeship framework
Contribute to improved helpdesk responsiveness and user satisfaction
Support the smooth operation of the 1:1 device scheme and asset tracking
Demonstrate a proactive, professional and collaborative approach to IT support
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge areas include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:Possibility of further employment, dependent on progression.Employer Description:St John's School Leatherhead is a leading co-educational independent day and boarding school in Surrey for pupils aged 11 to 18.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Time management skills,Commitment to school's values,Fast learner,Familiarity with Windows,Familiarity with Microsoft 365....Read more...
Within the team you will be designated certain areas of responsibility that will change dependant on the needs of the team, the business, and your own professional development.
You will also be completing a Business Administrator Level 3 apprenticeship with LMP alongside your role, details of which can be found here: https://lmp-group.co.uk/courses/business-operations-administrator-apprenticeship-level-3/
As an Assistant LA Funding Coordinator, you will work closely with the LA funding team, multiple internal stakeholders, as well as external Local Authority contacts to ensure the timely processing of data and administrative tasks such as:
Managing records in the Digital Apprenticeship Service
Completing Provider Return Forms relating to Local Authority learners
Completing RAG reports to a high level of detail in order to report progress to Local Authorities
Management of information regarding Local Authority relationships
Liaising with clients through email and phone to ensure application processes are completed correctly
Timely management of cohorts in the Digital Apprenticeship
Service following apprentices' First Day of Learning
And any further tasks that may arise within the Local Authority space
Responsibilities:
Respond to enquiries through various platforms including Zendesk, email, and phone calls
Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously
Process data and administrative tasks for critical Local Authority partners
Liaise with tutors and apprentices to ensure Return to Learning meetings proceed in a timely manner
Support the delivery workforce as appropriate including liaising with tutors to resolve issues where appropriate
Work with colleagues to document and improve processes
Take ownership of and provide visibility into the progress towards KPIs
Role model values including working collaboratively, striving for excellence, working with integrity and undertaking continual learning
Adhere to Best Practice Network and Supporting Education’s policies and standards
About You:
Be reliable, hardworking and professional
Have proven customer service-related experience
Possess an excellent customer service manner, both written and spoken
Have the ability to organise, plan and prioritise time and tasks effectively
Work well under pressure with the ability to deal with issues as they arise
Be competent using MS Office and Teams
Demonstrate accuracy and attention to detail
A strong knowledge of GDPR practices
Highly numerate and literate
Creative, innovative and able to solve problems
Work Location: In person.Training:What You’ll Gain:
A Level 3 Business Administration Qualification
Valuable hands-on experience in a professional environment
Support and mentoring from experienced professionals
Online learning delivered by Best Practice Network
Training Outcome:Potential for permanent position. Employer Description:We share the desire of every practitioner that every child, regardless of their background, should benefit from an excellent education.In collaboration with our Delivery Partner Network, education professionals and the Department for Education, we design, develop and deliver high-quality CPD and qualifications to aspiring teachers, practising teachers, school leaders, early years practitioners, teaching assistants and SENCOs.
Be the best you can be and transform the lives of children and young people with our extensive suite of fully funded programmes and apprenticeships.Working Hours :Various shift patterns.
Generally, 5 day working week, working hours within Monday to Friday 8.00am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston.This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they leave our service.About The CandidateA Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by sahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36 hours per week, Monday to Friday, Hybrid. Once to twice a month in the office.
This role of Parking Appeals officer will pay between £21.41 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
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