Deal with customers in a courteous, professional, and knowledgeable way
Maintain general housekeeping duties within the warehouse including stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines
Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy
Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines
Training:
Supply Chain Warehouse Operative Level 2 - Intermediate Apprenticeship
Training provided by in house Learning & Development Team
Support from external training provider
15 Month programme including minimum 12 month learning period plus end point assessment
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment and completing the apprenticeship
Training Outcome:
Full-time employment with Howdens
Employer Description:Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence.
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.
We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
t Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.Working Hours :Monday- Friday
Between 9.00am- 5.00pm
Shifts may include evenings and weekends (exact shifts tbc)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
You will be part of our team of friendly IT support engineers who will support you as you develop your IT skills. DSL will encourage you to learn by means of on-the-job training, exposure to real life IT issues and by encouraging you to further your skill set by taking advantage of vendor training.
Keeping our customers happy and their systems modern and secure is our goal. It is essential that you have a great telephone manner and are comfortable speaking to people at all levels within a business. You will need to be able to prioritise issues and work to deadlines, sometimes dealing with more than one customer at a time, whilst aiming to exceed the clients’ expectations.
Main Duties:
To support our clients, diagnosing and resolving their IT issues with Microsoft Windows 10 and 11, Microsoft Office 365 applications and other software we support
Provide support over the phone and via TeamViewer to our clients
Occasional visits to client’s sites to maintain or install / deliver equipment
Prepare new computers for clients and upgrade older computers.
Basic administration of Windows Server 2012, 2016, 2019, 2022 including setting up new users and changing passwords
Basic administration of security products such as ESET Antivirus and Heimdal patch management
Ensure IT documentation is kept up to date
Basic Office 365 user administration, setup email accounts
Skills Required:
Working knowledge of Windows Windows 10 including being able to install Windows from scratch
Basic knowledge of Office 356 and Exchange administration
Working knowledge of Microsoft Office 365 applications, Word, Excel, Outlook, PowerPoint
Basic knowledge of firewalls and Internet connections, diagnostics etc.
Able to produce clear documentation (technical and non-technical) for clients and for our records
Excellent communication skills with very good verbal and written English
Other Useful Skills (Not essential):
VMware and V-Sphere for servers
Microsoft Active Directory
Microsoft Azure
Apple Mac
SonicWall firewalls
Wi-Fi systems and general networking
Microsoft Certifications
Training:Apprentices will be required to attend college 1 day per week at Richmond Upon Thames College completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:
Could lead to a permeant position upon successful completion of the apprenticeship
Employer Description:Direct Support offer a wide range of IT services to meet the needs of small businesses. From network setup and maintenance to, cloud solutions, cybersecurity, data cabling and audio-visual solutions, Direct Support have the expertise to help keep businesses running smoothly. Direct Support’s mission is to provide reliable and efficient IT services and solutions through our team of experienced IT professionals.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Problem solving skills,Customer care skills,Logical,IT skills,Team working....Read more...
An exciting opportunity has arisen for a Vehicle Technician with 3 years' experienceto join a well-established car dealership, offering excellent benefits.
As a Vehicle Technician, you will play a pivotal role in maintaining, servicing, and repairing vehicles mechanical and electrical systems.
You will be responsible for:
* Conduct routine maintenance, servicing checks, and repairs in accordance with manufacturer requirements.
* Perform fault diagnostics on engine, transmission, brakes, air conditioning, security features, fuel systems, and more.
* Communicate directly with customers to identify and understand concerns related to vehicle performance and provide technical advice.
* Perform road tests on vehicles after completing repair or service work and accompany customers for demonstration of concerns or faults.
* Carry out repair and service operations on engine units, drivetrains, suspension components, brakes, air conditioning systems, electrical systems, emissions systems, and interior trim components.
* Conduct electronic vehicle health checks.
What we are looking for:
* Previously worked as a Vehicle Technician, Vehicle Mechanic or in a similar role.
* Possess dealership experience.
* NVQ Level 2 / 3 qualification or equivalent.
* Technical knowledge of various vehicle makes and models.
* Skilled in computer usage and quick to learn new systems.
* Full UK driving licence with no more than 6 penalty points.
Shifts:
* Monday - Friday: 8:30am - 5:30pm
* Alternate Saturdays: 8:30am - 12:30pm
What's on offer:
* Competitive salary (OTE up to £40k)
* Monthly departmental bonus scheme
* Annual profit share scheme after one full calendar year
* 22 days of annual leave plus Bank Holidays (increasing with service)
* Excellent opportunities for career advancement and development
* Ongoing training and support
* Company pension
* Free eye tests
* Employee discounts on MOTs, services, and parts
* Referral schemes for employees and customers
* Company-funded social events throughout the year
* Award-winning company with a focus on excellence
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Start: ASAPLanguages : FLEMISH (NON NEGOTIABLE) and EnglishI am looking for an Operations Manager for a One of a kind co-living space in the hearth of Antwerp.You would be responsible for overseeing day-to-day operations, creating a positive living experience for residents, and maintaining efficient, high-quality services at all times.What would your day look like:Key ResponsibilitiesOperational Management:
Manage daily operations, including property maintenance, cleanliness, security, and resident support.Ensure a high standard of service across all facilities (common areas, co-working spaces, kitchens, etc.).Coordinate with vendors for maintenance, cleaning, and repairs.
Resident Experience:
Develop and implement programs and events to foster community engagement.Act as the primary point of contact for residents, addressing any questions, requests, or complaints.Conduct regular check-ins and surveys to understand resident satisfaction and areas for improvement.
Team Leadership:
supervise on-site staff such as maintenance, cleaning, and community managers.Conduct regular training to maintain high service standards.Manage schedules and ensure adequate staffing.
Financial Oversight:
Assist in budgeting, forecasting, and tracking expenses to ensure cost efficiency.Monitor occupancy rates, work with sales and marketing teams to fill vacancies, and contribute to pricing strategies.Negotiate and manage vendor contracts to optimize costs.
Health and Safety Compliance:
Ensure that the property adheres to all local health and safety regulations.Implement and oversee emergency protocols and regularly train staff on safety procedures.
Required Skills & Qualifications
Experience in property management, hospitality, or operations, ideally in a co-living, co-working, or similar community-oriented environment.Leadership and team management abilities.Customer service focus with strong communication and interpersonal skills.Budget management experience, including expense tracking and vendor negotiations.Familiarity with health and safety regulations and emergency procedures.Flexibility and problem-solving skills for handling varied and unpredictable issues.
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On our Engineering Technician and Fitting Apprenticeship, you will embark on a rewarding career path as a machinist, fitter, or inspector.
Throughout the programme, you will study at Weston College while working alongside our experienced team at Ashton House in Bristol to learn your trade. This comprehensive approach will equip you with essential technical knowledge and skills in manufacturing.
As you advance through the programme and refine your expertise, you'll apply what you’ve learned in real-world scenarios, contributing to the production of critical components for Royal Navy submarines.
Find out more about each of the trade routes below. You’ll be asked to indicate your preferences during the recruitment process.
Machinist You’ll acquire the skills to produce complex, precision work by machining components. You’ll learn how to create components from metal or specialist materials using conventional or CNC machine tools.
Fitter You’ll learn how to interpret engineering drawings, select materials, and assemble components using various tools and techniques. You'll support the manufacture, installation, testing, fault diagnosis, maintenance, overhaul, and removal of mechanical equipment on submarines.
Inspector You’ll carry out inspection activities throughout the manufacturing process, ensuring safety and compliance.
Depending on your chosen path, the apprenticeship will take 3 or 4 years.
Training:Through your college studies and on-the-job training, you’ll complete one of the following Level 3 apprenticeships:
Machining Technician – ST1305 Engineering Fitter – ST0432 Engineering Technician, Technical Support Technician – ST0457 Throughout your apprenticeship, you'll gain broad expertise in engineering and insight into our operations. We'll equip you with the technical know-how and behaviours to thrive in your programme and beyond. The culmination of the apprenticeship is passing the required End Point Assessment, which will earn you a nationally recognised apprenticeship certificate. Training Outcome:Upon completion of the programme, you’ll be prepared to take on the role of a machinist, fitter, or inspector at Babcock.
You may also have the opportunity to pursue higher-level qualifications to further your career within Babcock across a variety of roles and functions. Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday to Friday, shifts TBC.Skills: Attention to detail,Problem solving skills,Team working....Read more...
Trainee Field Engineer
Structural Column Testing
Depot based in Derby DE24 8EB
UK-Wide Field-based role involving weekly overnight stays
Starting salary up to £28,000 per annum
Extensive Training Opportunities, Holiday, Pension
Do you have experience operating plant machinery or groundwork and are keen to develop your skills further in a niche industry? If the answer is yes then please read on
Precision is excited to partner with a market leader in structural light testing as they grow their team in the Derby area. With a full order book and plans for continued success and growth, this is a fantastic opportunity for the right individual. They are currently seeking a Trainee Field Engineer, who is enthusiastic to learn structural testing. The depot is easily accessible from Derby, Castle Donington and surrounding areas.
The Role: Trainee Test Engineer
- To carry out Structural Testing and Analysis of Lighting Columns throughout the UK for local councils, highways and the rail network.
- Undertaking the structural testing of lampposts using machinery and test equipment (training will be provided)
- Expensed overnight stays (Monday to Thursday) with an early return Friday on a weekly basis.
- Working in small teams (typically 2)
- Cleaning, checking and loading test equipment and vehicles
- Early starts and driving to the test location on a Monday morning
- Setting up and liaising with contractors and clients on-site
- Working in a safe manner based on the location (H&S training will be provided)
- Operating machinery (Digger/cherry picker type arms)
- Reporting and record keeping
- Ensuring the security of machinery, vehicles and test equipment
- Occasional nights/weekend work is required.
Minimum Skills / Experience Required - Trainee Field Engineer:
- MUST hold a full, clean UK driving licence (class B+E desirable)
- Have previous experience of operating machinery such as a cherry picker, digger, JCB, scissor lift or forklift
- Prior experience in groundwork, highway maintenance, construction labouring, civil engineering or structural mechanics
- MUST be happy to stay away from home Monday-Thursday night on a weekly basis
- Be good at planning, reliable & well-organised
- Happy to be working outside in all weather conditions
- Live within 30 minutes of the Derby area
- Be PC literate able to use a computer to create simple reports
- Be willing to start early when the role requires
- Have a strong work ethic and commitment
The Package/Benefits - Trainee Field Engineer::
- Starting salary £26,000-£28,000 per annum
- Daily expenses are provided along with hotels for overnight stays
- Monday-Friday day shifts
- Competitive night shift bonus (OTE £35k with bonuses)
- Internal bonus progression within the first year
- Company pension scheme
- 23 days holidays + bank holidays
- Internal courses
Interested? To apply for this Trainee Field Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 4786971 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
We're on the lookout for an Apprentice Chef to join our team!
Prep, create and bring our pub menu to life. Got a passion for food? You'll fit right in. From learning new prepping skills, bringing a meal to life for the first time, to owning a section of the kitchen.
As an Apprentice Chef: There's plenty to get involved with whilst growing your career and developing skills that you can take home.
* Know or be willing to learn about the kitchen areas and procedures
* Work within a team in a fast-paced environment
* Help to support the kitchen team with the day to day running of the kitchen
* Have a passion to deliver great, hot food to spec each and every time
What comes next is up to you: We'll support you to complete your Chef Development Programme with the goal of becoming a Sous Chef.
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
At Marston's, you will be working towards your Chef Academy Production Chef Level 2 Apprenticeship qualification over the course of 15 months.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Chef Academy Production Chef L2 including Functional Skills in Maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Parking Supervisor - Crawley - Full-Time - Monday to Friday £26,000 per annum
Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley. This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate. You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm. There may be some weekend or bank holiday work if required.
Keep reading to find out more!
What you'll do
- Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPIs are met.
- Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
- Carrying out regular site audits to ensure high standards are maintained.
- Monitoring performance, service & quality of the Companys sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
- Identification, response, & resolution of any on site related car parking issues.
- Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
- Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
- Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
- Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
- Ensure all frontline staff are compliant with health & safety procedures & standards.
- To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
- Undertaking any additional duties as requested by the Operations Manager
What you'll bring:
- Excellent communication skills
- Previous experience supervising a team
- Full UK driving license is essential
- Previous experience with H&S policies
- A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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Our apprenticeships are designed to give you an insight into a wide variety of areas of work and the chance to explore where your skills and interests lie.
Through a combination of on-the-job learning and practical skills development, you’ll work on real projects from day one that offer scale and variety, collaborating with others and creating meaningful impact on the world around us. You’ll work towards your professional qualification; whichever path you take, your future starts here.
Not only will you gain valuable 'on the job' experience and work towards professional qualifications but you'll also earn a meaningful salary from day one. We’re proud to be paying Real Living Wage for our Level 6 Apprenticeships.
You'll be making a sustainable difference in people's lives, shaping cities, reimagining transport and transforming nuclear energy. And with the opportunity to work across a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace.
Here’s what your role as an apprentice will involve:
Developing your skills in a wide range of exciting projects
Learning and using relevant design software
Being involved in client meetings and assisting in building key client relationships
You’ll get to understand and learn digital skills, to help us harness technology in new ways
Your mentors will support you as you study towards nationally recognised qualifications and accreditation
You'll have dedicated time to spend at college or university to focus on your studies
Training:
Nuclear Scientist and Nuclear Engineer (degree) Level 6 Apprenticeship Standard
Training Outcome:
On completion of the apprenticeship, the nuclear scientist and nuclear engineer will hold a Bachelors (Honours) degree qualification (at level 6), accredited by the constituent bodies of the Engineering or Science Council
At the end of the apprenticeship the nuclear scientist and nuclear engineer will be able to: Work competently in a technical nuclear environment, understand and promote personal responsibility for Health, Safety, Radiation Protection, Environmental Protection, Quality, Security, Safeguards and principles of Risk Management
Employer Description:AtkinsRéalis is a world-class engineering services and nuclear organisation with over 80 years of design, engineering and project management expertise.
Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace. Here, you’ll join a diverse, inclusive environment, and be surrounded by inspiring colleagues.Working Hours :Monday to Friday (flexible timings). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Maintenance Engineer
Preston
£35,000 - £45,000 Basic + Stability + Family Feel + Package + IMMEDIATE START
Are you looking for a Maintenance Engineer role with a company who invests in their employees? This well known company is looking for someone who wants to work in a great team. You'll benefit from personal development of your skill set with training to keep you at the top of your game!
This specialist Company has plans to grow their team. This is an excellent opportunity for a maintenance engineer to play a vital role in helping to deal with the demand of work, enjoy job security and get great training . Be a part of a company that will ensure stability, develop your skill sets and reward your hard work.Your Role As a Maintenance Engineer Will Include:* Maintenance Engineer - dealing with PPM's and Breakdowns* Working on Projects* Keeping the factory running
As a Maintenance Engineer You Will Need To Have:* Mechanically biased or multi skilled* Electrical skills: single phase and 3 phase* Experience within FMCG or manufacturing / industrial
If this sounds like you apply or call Masoud Hassan on 07537153909 or IMMEDIATE CONSIDERATION.
Keywords: multiskilled engineer, engineer, fmcg, manufacturing, electrical engineer, mechanical engineer, fault finding, effect analysis, maintenance engineer, preventative maintenance, shift maintenance engineer, Preston, Southport, Merseyside, Liverpool, Lancashire, Blackburn, Blackpool
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted
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Cambridge Consultants are looking for an Apprentice CNC Machinist to join their workshop. With lots of guidance and mentorship you will support our engineers, working on world leading technologies and solutions across all industry sectors including, Industrial, Commercial, Energy, Medical, Telecoms and Security.
This apprenticeship will give you a clear understanding of the key manufacturing processes including safe machinery operation. Working in manufacturing also involves linking with other functions within the business such as Engineers, Designers and Technicians. Getting involved on projects at an early stage to help and to give advice on machining techniques.
What you'll bring
We are looking at a level 3 diploma qualifications in Advanced Manufacturing and Engineering.
This course is over 4 years and you will be learning all aspects of conventional machining as well as CNC milling and CNC Turning.
Training:You will gain an Engineer Technician (Machinist) Apprenticeship, grade Level 3.
This will be based in our Cambridge office, on the Cambridge Science Park, Milton and also based on the Cambridge Regional College Site.
On the first year you will attend the Cambridge office 2 days per week, and the college 3 days per week. On the second year you will attend college 1 day per week and the office 4 days, with the final year being fully office based.
Some of our excellent benefits at CC, when onsite, include a good salary (pro-rata), free canteen - lunches and refreshments, flexible working hours, and access to the social committee.Training Outcome:We believe in helping you map out your career path, and we’ve developed a structured framework that supports your development. Employer Description:We are a vibrant, expanding deep tech company. We’re engaged in a huge variety of breakthrough innovation projects. And we offer you an unparalleled opportunity to take your career in any direction you choose.
You’ll enjoy an incredibly diverse range of projects, sectors and subject areas. Rather than working with a single client, we’ll let you collaborate with many – including some of the world’s biggest brands and most radical start-ups.
If you, like us, believe in a future unconstrained by current thinking, apply for a position at CC. Together we can help solve the world’s most complex engineering, technology and design problems. And make a significant difference to people, business and the planet.Working Hours :Our office working hours are Monday - Friday, 9:00am-17:30pm with a 60 minute lunch break.
We do offer flexible working and typically the team this roles sits within, start slightly earlier and finish slightly earlier.Skills: Attention to detail,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Office Receptionist duties:
Reception:
Providing a warm welcome to all. Dealing with telephone and face to face enquiries in an efficient and professional manner and providing hospitality for visitors
To maintain the security and safeguarding of the school by controlling access and ensuring the completion of relevant procedures i.e signing in, issuing of identification badges
To look after the school office and reception area ensuring that they are welcoming and tidy
General administration:
To undertake general office duties e.g. telephone calls, emails, ensuring that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to colleagues promptly; dealing with incoming and outgoing post, maintaining the school diary, recording minutes of meetings, co-ordinating school dinner orders, liaising with the kitchen/parents, co-ordination of school visits, etc.
Compliance, Data Management and Statutory Returns:
To assist with the maintenance and update of the school Management Information System (Scholarpack) and other online data storage, including producing reports when required
Ensure statutory returns are completed in a timely and accurate manner
Admissions, Attendance and Safeguarding:
To record pupil absences daily from parents
Administrate user access on SchoolPing, Safeguard, GDPR and National College
To assist with school admissions administration, under the direction of the Bursar
To provide admin support to the Headteacher, governors and other teachers, as required
Marketing, publicity and communications:
To update and maintain the school website, prepare newsletter and other publicity
Support the school’s use of Office 365, Teams etc; ensuring there are efficient internal communications
Health and Safety:
To act as Appointed Person for first-aid
To be a fire warden/marshal
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Regular workshops and visits to the workplace from an allocated College assessor
Training Outcome:
Ashcombe is part of the Kaleidoscope Multi Academy Trust which offers the potential to work across any of the other six schools should the need arise
Employer Description:Ashcombe School office is an exciting and dynamic place to work.
Our staff, families and children are extremely proud of their school We believe it’s a privilege to be part of this community. We have recently had a brand new £6 million extension built adding to our school making it a modern and spacious place to work.Working Hours :Monday - Friday, 9.30am - 4.30pm.
1 hour lunch break, coffee breaks to fit in with colleagues. Term Time OnlySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Role responsibilities include:
Commissioning of IT equipment: Laptops, Workstations, Servers, Tablets and Mobile Devices
Coordinate and file build sheets are completed in full and signed-off
Provide Tier 1 IT support to Agile-TS customers in-line with the agreed SLA’s
Effective use of the telephone to receive incoming support-calls and outgoing to close-calls
Logging of Open Support Tickets using the company CRM system via the Helpdesk Manager
Ensure all support issues are logged and progressed in a timely manner (while supervised)
Escalate support calls to Tier 2 & 3 technical engineers
Build relationships with engineers to raise skill and knowledge levels to enable a self-help approach
On-Site Support:
Attending customer site to investigate and fix IT Support calls (while supervised)
Conduct effective and efficient housekeeping activities on the customer’s site (while supervised)
Training:
The apprentice will be working towards the Level 3 Information Communications Technician Apprenticeship Standard
College attendance will be at the Colchester Institute - Colchester Campus one day per week during term time
Training Outcome:Future potential prospects include:
1st Line IT Support Technician
2nd Line IT Engineer
Helpdesk Technician
Workshop/Commissioning Engineer
Employer Description:Agile Technical Solutions is an IT Consultancy and IT Support Company servicing the needs of our valued clients and customers. The company was founded in 2010 by MD_Nick Baines who, after working for a number of years in the IT industry formed a relationship and an understanding as to what it really takes to provide a premium IT service to businesses. The name Agile came from the idea that the Company could be flexible and able to adapt to the individual needs of our customers.
With this understanding came a vision and an ethos to find the right IT solutions for the right business reasons. We believe in investing time to get to understand our customers businesses in order to provide effective IT solutions both now and moving towards the future.
We aim to get the very best from current systems and use our knowledge of new and proven innovations to improve IT capability, business efficiency and security.Working Hours :Monday to Friday 08:30 - 17:30 with a one-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Positive can do attitude,Enthusiastic,Keen to learn and engage,Reliable transport,A sense of humour....Read more...
Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities.
Assist with the development and implementation of Individual Education/Behaviour Plans and Personal Care programmes.
Establish constructive relationships with pupils and interact with them according to individual needs.
Promote the inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Set challenging and demanding expectations and promote self-esteem and independence.
Provide feedback to pupils in relation to progress and achievement under guidance of the teacher.
Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work.
Use strategies, in liaison with the teacher, to support pupils to achieve learning goals.
Assist with the planning of learning activities and lesson plans.
Monitor pupils’ responses to learning activities and accurately record achievement/progress as directed.
Provide detailed and regular feedback to teachers on pupil’s achievement, progress, problems etc.
Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to pupil responses.
Undertake programmes linked to local and national learning strategies e.g. literacy, numeracy, early years recording achievement and progress and feeding back to the teacher.
Support the use of ICT in learning activities and develop pupils’ competence and independence in its use.
Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use.
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop.
Attend and participate in relevant meetings as required.
Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group under the supervision of the teacher.
Training:
Early years educator L3 Apprenticeship Standard
Training Outcome:Progression for the right candidate.Employer Description:Primary School in Gateshead for 3-11 year old's.Working Hours :Mon to Fri – 8:15am-4:15pm with 30 minutes for lunch. Term time only.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Create and maintain records, responding to and answering inquiries including by letter, email, and telephone, maintain office systems and diaries
Support student reception as and when required including signing students in and out of school, phone calls to parents/home, collection of work, timetables, lost property, and all general student enquiries
Respond to enquiries, verbally and in writing, arising from a variety of sources and decide on subsequent action
Manage manual and computerised records and information systems, to maintain a comprehensive, up to date paper and electronic filing and information system, using standard reports, various software and respond to ad hoc queries, where appropriate. This may include setting up of layouts of documents, flow charts, diagrams, tables, and basic analysis of data such as attendance figures and exam results
Co-ordinating/triaging of pupil/staff first aid/welfare, including looking after unwell pupils and liaising with parents/staff. The successful candidate will complete the necessary first aid training for this role
Administering medication to students
Assisting the senior administrator in managing the smooth operation of the medical room
Maintaining an up-to-date knowledge of health and safety guidance applicable to a secondary academy referring to the Finance Director when changes are required
Updating the School Management Information System as required
Answering and making telephone calls as appropriate, often acting as the primary call answerer
Taking messages for teaching staff
Assisting in maintaining a healthy, safe, and secure environment and acting in accordance with the school’s policies and procedures. This may involve regularly walking the school and its ground to ensure a safe and secure environment is maintained for both students and staff
Undertake a monitoring role at the school gate both in the morning and evening as and when required
Maintaining good practice in relation to the provision of an efficient and effective service within the main school office, telephone answering, student reception and other administration areas
Carrying out any other duties, as directed by the Senior Administrator/Office Manager, commensurate with the level of responsibility of the post
Attending and participating in meetings when required
Complying with all school policies and procedures relating to child protection, health and safety, security, confidentiality, and data protection and reporting all concerns to the appropriate person
Participating in training and other continuing professional development, as required
Training:Business Administrator Level 3.Training Outcome:Progression for the right candidate. Employer Description:St Marys Catholic School boasts an innovative school community in a modern, spacious building. Our facilities include an impressive atrium, excellent sports amenities, and bright, tech equipped classrooms. We offer a dedicated Sixth Form area with advanced learning resources and recently improved dining facilities. Our commitment to continuous improvement and community collaboration makes us a great place to work and grow.Working Hours :Monday - Thursday 8:00am - 16:00pm
Friday - 8:00am - 15:30pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby.
Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following:
Provide onsite and remote IT technical support to clients
Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary
Ordering new ICT hardware and logging devices onto asset register
Installation and configuring of operating systems
Software installation, such as Office365, firewalls and anti-virus
Some lower level network administration may be required, such as setting policies and group permissions
Performing server backups where required
Administration of cloud services such as Microsoft 365 and Google Workspace
Assisting with structured cabling and network infrastructure installation
Supporting with any technical queries regarding unified comms
Technical fault diagnosis with audio visual equipment
Training:
Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway.
You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform.
In addition to this, you will also have a review with your Skills Coach every 6-8 weeks, to ensure you are happy and on-track with your Apprenticeship.
Training Outcome:
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.
Link ICT will continue to support you with professional certifications and will consider progressing you onto higher level apprenticeship programmes.Employer Description:Link ICT was founded in 2004 by Mark Fryers and set out to break the industry mould for how the provision of outsourced IT support services were provided. Now, with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence. A wide range of organisations including schools and businesses trust us to deliver their IT support function. Our unique onsite support combines the benefits of outsourcing with the benefits of your own IT team. Our aim is to ensure organisations truly benefit from investment in their IT infrastructure by ensuring systems work efficiently and users are trained to use them effectively. We offer a comprehensive range of services, from risk management to telecoms and connectivity, driven by the latest technological advances and are as unique as your organisation.Working Hours :Monday - Friday, 9.00am - 5.30pm (30 minutes lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Full UK Driving Licence,Confidentiality....Read more...
We're on the lookout for a Kitchen Assistant to join our team!
It's time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you'll be part of a team that is obsessed with creating great experiences for our guests.
Our kitchen is where it's at: Everything single day is packed full of learning in our kitchen. Whether it's gaining new prepping skills or watching a pub meal come to life for the first time there's plenty for you to pick up.
As a Kitchen Assistant you'll: Help to provide the vital support our kitchen team needs to create the hot, good quality pub classic dishes that our guests want.
You'll also:
Be eager to learn, getting stuck in to help keep our busy kitchen running smoothly
Work alongside the wider kitchen team during prep and service
Help to maintain that all kitchen areas remain clean and clutter free
Play an important part in a close-knit team
Have the opportunity to progress and learn the ropes of the Line Chef role
Show pride in the foods you prep and serve
What you get from us: At Marston's we're one big family. We put our people first, which is why we offer real benefits including:
20% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Online discounts and cashback at popular retailers through our Marston's Rewards platform
Scope to build your career and progress through our training and Apprenticeship programmes (including access to our innovative app)
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. So, whether you're an expert now, or you're just starting out, we'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Hospitality Team Member Apprenticeship - Food Production Level 2 including Functional Skills in maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
1. Device Management and Maintenance
- Set up, maintain, and troubleshoot Apple devices (iPhones, iPads, MacBooks, and iMacs).
- Ensure all software on these devices is up-to-date and functioning correctly.
- network, wifi and broadband functionality and troubleshooting
2. Office 365 Support
- Oversee the day-to-day use of Office 365 across the organisation, ensuring we’re maximising its capabilities and functions
- Some training and support of the team
- Collaborate with external IT providers to troubleshoot issues and support users.
3. FileMaker CMS Development and Management (some experience of data base management, and willing to work towards this)
- Maintain and improve our CMS built on FileMaker, ensuring it meets user needs and is optimized for future development.
- Work with stakeholders to identify and implement additional functionalities as needed.
- Extracting data and report generation
- Utilising APIs to maximise the CMS functionality and data / outcome reporting
4. Data Protection and Compliance
- Act as the Data Protection and GDPR lead, ensuring data privacy and security across all IT systems (training available)
- Regularly update Cyber Essentials, NHS Digital, and other compliance policies, ensuring annual reviews and adherence.
5. Manage Central Filing System
- Oversee the organization’s central filing system on SharePoint, ensuring efficient file management and access control.
- Develop and implement organisational best practices for digital file storage and retrieval, version control and utilisation of effective apps
6. Process Improvement through Technology
- Explore and integrate AI and other advanced technologies to streamline workflows, reduce manual effort, and enhance team efficiency.
- Identify opportunities for system automation and process optimisation to support organisational goals
7. Website management
- Managing and developing aspects of our website (built on webflow) (training available) to ensure it is secure, attractive, fully functional and up-to-date
Training:
We are committed to adapting training schedules and timeframes to meet the specific needs of the apprentice
Information communications technician L3 Apprenticeship Standard
Training Outcome:To oversee the technical support for Survivors in Transition and oversee the IT infrastructure for two client centers and 60+ Sub contracted therapists working remotely over 6 counties.Employer Description:Survivors In Transition supports all survivors of all ages, of all genders who have experienced any form of sexual violence or sexual abuse regardless of when this happened or whether it has been reported or not. We do this through a range of trauma informed, psycho-educational activities including one to one and group therapy, counselling, advocacy, research and training to become empowered and improve self esteem and resilience. Working with us means a real chance to make a real difference in supporting survivors of sexual violence. We are an equal opportunities employer. We know that sexual violence knows no boundaries, but we also believe this about excellence. We are a small, supportive and dynamic team – the work we do is challenging but extremely rewarding.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
At Babcock, defence logistics is more than just moving goods - it's about ensuring that our servicemen and women have what they need, when they need it, wherever they are in the world. As an LGV Driver Apprentice at Devonport Royal Dockyard, you will play a key role in this mission, learning how to safely deliver loads on time and provide reliable passenger transport services for both Babcock and our Royal Navy customers. Whether moving critical supplies or transporting people, your role will be vital in keeping operations running smoothly.
Safety is at the core of our logistics operations. Throughout your apprenticeship, you will learn how to maintain the integrity of your load and vehicle by performing essential vehicle checks, applying safe load restraint procedures, and practicing fuel-efficient driving. You will also gain a thorough understanding of workplace health and safety regulations, the highway code, traffic legislation, and working time directive laws.
As an LGV Driver, you will interact with a wide range of people daily, including transport planners, transport managers, fellow drivers, and customers. You will master the art of providing excellent customer service, using effective communication techniques and problem-solving skills to ensure a high-quality service, even when challenges arise.
Training:
You will train to achieve the Level 2 LGV Driver apprenticeship standard.
Your training will be divided between in-person sessions at our training provider’s premises in Marsh Barton, Exeter, and onsite at Devonport Royal Dockyard (travel costs to Exeter will be covered by Babcock).
After the initial 13-month training period, you will enter the End Point Assessment (EPA) phase for the final three months of the programme. This phase will include a practical driving assessment, a multiple-choice test, and an interview to demonstrate your skills and competence.
As part of your training, you will obtain both the Driver Certificate of Professional Competence (Driver CPC) and the Category C+E licence, which are legal requirements for driving LGVs professionally.
Training Outcome:
By the end of your apprenticeship, you will be ready to take on the role of Transport Operative within our Transport Department at Devonport Royal Dockyard, with a competitive salary of £30,000.
As you progress, you will have the opportunity to further develop your skills and potentially advance to a Senior Transport Operative role. Additionally, you may have the option to obtain your Public Service Vehicle (PSV) licence, expanding your career opportunities across various roles and functions.
We work closely with the Chartered Institute of Logistics and Transport (CILT) to provide all members of our Logistics team with the chance to enhance their professional skills as they advance in their careers. With a wide range of training programmes, leadership development opportunities, and career progression paths, your potential is limitless.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Team working,Initiative,Full, clean driving licence....Read more...
An outstanding job opportunity has arisen for a committed RMN or RNLD Nurse to work in an exceptional hospital clinic based in the Hertfordshire area. You will be working for one of UK's leading health care providers
This special clinic offers CAMHS Tier 4 low secure services for young people with a wide range of disorders and complex needs
**To be considered for this position you must be qualified as a Registered Nurse either, RMN or RNLD with a current active NMC Pin**
As a Nurse your key duties include:
Maintain high quality in all areas of practice including effective team working; using a range of different approaches including codes of conduct and practice, evidence-based practice, guidelines, legislation, protocols, procedures, policies, standards and systems
To improve services in the interests of the service users, carers and the organisation informed by current best practice guidance
Developing oneself using a variety of means and contributing to the development of others during ongoing work activities using through structured approaches (e.g. appraisal and development review, mentoring, professional/clinical supervision) and/or informal and ad hoc methods (such as enabling people to solve arising problems and appropriate delegation)
Maintaining and promoting the health, safety and security of everyone in the organisation or anyone who comes into contact with it either directly or through the actions of the organisation
The following skills and experience would be preferred and beneficial for the role:
Strong team-working skills
A high level of self-motivation and a flexible approach
A positive attitude and be naturally caring and compassionate
A commitment to high-quality care and to values and evidence-based practice
The successful Nurse will receive an excellent salary of £33,000 - £38,000 per annum DOE. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
The equivalent of 33 days annual leave – plus your birthday off!
Lunch vouchers
Well-being support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Reference ID: 866
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
We are currently seeking dedicated and motivated individuals to join our team as a full time Probation Service Officers in the Homelessness Prevention Team. As a Probation Service Officer, you will play a crucial role in supporting the rehabilitation and reintegration of offenders into society.The rate of pay would be £22.92 ltd per hour.Key Responsibilities:
Case Management: Effectively manage a caseload of offenders, conducting risk assessments, and developing appropriate intervention plans.
Client Support: Provide guidance and support to individuals under probation supervision, addressing their needs and facilitating access to relevant services.
Monitoring and Reporting: Regularly monitor the progress of offenders, ensuring compliance with court orders, and reporting any concerns or issues promptly.
Collaboration: Work collaboratively with other criminal justice agencies, social services, and community organisations to ensure a coordinated approach to offender rehabilitation.
Documentation: Maintain accurate and up-to-date records of all interactions and interventions, adhering to data protection and confidentiality protocols.
Court Liaison: Attend court hearings as required, presenting information on offender progress and offering recommendations to the court.
Crisis Intervention: Respond to crises and emergencies involving offenders, taking appropriate action to ensure the safety of all parties involved.
Qualifications and Skills:
A relevant degree or professional qualification in probation, social work, criminology, or a related field.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Understanding of the criminal justice system and rehabilitation principles.
Ability to work independently and as part of a multidisciplinary team.
Additional Information:
This is a full-time position with a standard 40-hour workweek.
Successful candidates will be subject to a background check and security clearance.
Training and development opportunities will be provided.
If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we encourage you to apply for this rewarding full-time position.If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
We are currently seeking dedicated and motivated individuals to join our team as Full-Time Probation Service Officers in Highbury Corner Magistrates Court. As a Probation Service Officer, you will play a crucial role in supporting the rehabilitation and reintegration of offenders into society.Key Responsibilities:
Case Management: Effectively manage a caseload of offenders, conducting risk assessments, and developing appropriate intervention plans.
Client Support: Provide guidance and support to individuals under probation supervision, addressing their needs and facilitating access to relevant services.
Monitoring and Reporting: Regularly monitor the progress of offenders, ensuring compliance with court orders, and reporting any concerns or issues promptly.
Collaboration: Work collaboratively with other criminal justice agencies, social services, and community organisations to ensure a coordinated approach to offender rehabilitation.
Documentation: Maintain accurate and up-to-date records of all interactions and interventions, adhering to data protection and confidentiality protocols.
Court Liaison: Attend court hearings as required, presenting information on offender progress and offering recommendations to the court.
Crisis Intervention: Respond to crises and emergencies involving offenders, taking appropriate action to ensure the safety of all parties involved.
Qualifications and Skills:
A relevant degree or professional qualification in probation, social work, criminology, or a related field.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Understanding of the criminal justice system and rehabilitation principles.
Ability to work independently and as part of a multidisciplinary team.
Additional Information:
This is a full-time position with a standard 40-hour workweek.
Successful candidates will be subject to a background check and security clearance.
Training and development opportunities will be provided.
If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we encourage you to apply for this rewarding full-time position.If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
We are seeking a dedicated and experienced professional to lead a well established team of Care and Support Brokers. In this role, you will oversee the brokering of care and support solutions to meet the needs of individuals within the community. Working closely with the Adult Services and Health Directorate’s Commissioning Team, social care staff, NHS colleagues, and care providers, you will ensure high-quality, cost-effective care packages and placements are arranged. This position reports directly to the Well-being Manager.
£23.79 LTD per hour inclusive of holiday pay
3 month initial contract with possibility of extension after this
Responsibilities:
Provide leadership and direction to a team of brokers, ensuring effective service delivery.
Coordinate and broker complex care placements and services in line with support plans.
Develop and maintain relationships with care providers and referral sources.
Collaborate with health and social care teams to ensure value-for-money decisions.
Ensure all service agreements are compliant and meet quality standards.
Monitor financial performance, ensuring adherence to budgets.
Supervise and develop team members through regular training and performance reviews.
Promote customer service excellence, ensuring processes are client-focused.
Requirements:
Essential Qualifications: A-Level or NVQ Level 3 business qualification or equivalent experience.
Experience:
Working in a social care or health environment.
Delivering customer-focused services.
Using IT systems such as Microsoft Word and Excel.
Understanding the needs of individuals requiring care and support.
Skills:
Effective verbal and written communication.
Strong numeracy and data analysis capabilities.
Ability to work independently and collaboratively.
Excellent time management and organisational skills.
Commitment: A flexible approach to meeting service needs and a strong commitment to equality and diversity.
Desirable:
Experience with care management systems (e.g., Liquid Logic/Controcc).
Familiarity with data protection and security protocols.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Welcoming patients at the reception desk in a polite and friendly manner
Accepting patients’ arrival for appointments for surgery and routing of patients appropriately
Handling of general queries and explaining surgery procedures
Anticipating, preventing, and dealing with problems at reception and in the waiting room
Leaving reception desk tidy ready for incoming colleagues, ensuring that prescriptions promised for the same day collection are ready and passing on information concerning unsolved and urgent problems
Dealing with new patients wishing to register at the Surgery providing them with a New Patient Registration Pack as per Registration of New Patients Policy. Issue of Summary Care Record Pack to new patients
Explain to the patient and ask them to complete the appropriate Form
Dealing with notifications of change of address and/or change of name
Accept requests for repeat prescriptions face-to-face, electronically or from the pharmacy and process as per Repeat Prescribing Policy
If request is face-to-face verify with the patient the time the prescription will be ready for collection
Check Prescription Box at regular intervals throughout the day.
Liaise with local Pharmacists re: collections and prescription queries
Check emails and process any ‘on line’ prescriptions requests
At the end of the day lock signed prescriptions waiting for collection in the designated filing cabinet. Leave key in agreed place
Empty prescription printers and lock blank prescriptions in agreed place
Record incoming and outgoing prescriptions pads according to Prescription Security Protocol
Answer telephone promptly, politely, and discretely so that other patients cannot hear confidential medical information
Understand telephone system and how it works
Make appointments, record requests for home visits, deal with queries from other health care professionals and patients
Receive and record telephone messages using aybook as per the practice messages policy
Daily use of the clinical software system EMIS following appropriate training
Record information which is accurate and legible
Process messages to all Clinicians and other members of staff in a timely and accurate manner and according to the in-house protocols
Liaise with other Health Care Professionals and agencies as requested
Open emails daily to ensure good channels of communication, both internal and external, is maintained
Attend staff meetings
Attend LTI Sessions
Work as a team member
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
College attendance is required one day a month
Training Outcome:
There may be an opportunity for employment and career progression upon successful completion of the apprenticeship
Employer Description:We are a small and friendly medical centre who strive provide the highest quality standards of care and are looking to recruit an apprentice to work with a team of doctors, nurses and reception staff.Working Hours :Monday - Friday, 8.00am - 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Adaptable....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
