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Deputy Nursery Manager

Company Overview: The Opportunity Hub UK is currently recruiting for a Deputy Nursery Manager position on behalf of a prestigious childcare provider in London. With a strong commitment to providing high-quality care and fostering a stimulating learning environment, our client strives to ensure that every child reaches their full potential under their care. Job Overview: As Deputy Manager, you will play a pivotal role in providing exceptional care and learning experiences for children while ensuring a safe and supportive environment. You will work closely with the Nursery Manager to support the team and uphold outstanding practices in accordance with statutory frameworks. Here's what you'll be doing:Assuming managerial responsibilities in the absence of the Nursery Manager, ensuring the smooth operation of the setting.Ensuring compliance with all policies, procedures, and practices to maintain high standards of care and safety.Understanding and implementing safeguarding and child protection policies and procedures effectively.Demonstrating sound knowledge of security procedures related to child drop-off and collection.Ensuring adherence to Data Protection Policy at all times.Description of Duties:Leading, guiding, and supporting the implementation of the Early Years Foundation Stage (EYFS) curriculum across all age ranges.Planning learning objectives for children in line with the EYFS, fostering a stimulating learning environment indoors and outdoors.Developing strategies to improve staff practices and supporting them with training needs.Monitoring planning systems and staff knowledge, ensuring all mandatory paperwork is completed accurately.Facilitating working partnerships with parents/carers and promoting the setting to new and existing families.Supporting staff and children during inspections, implementing required changes as needed.Handling complaints and concerns in a professional manner and supporting the transition process effectively.Human Resources:Providing constructive feedback and delivering staff training to promote professional development.Maintaining clear and accurate records, including staff records and financial data management.Supporting recruitment processes and ensuring a balanced staff team through safe recruitment policies.Ensuring clear communication regarding managerial decisions to all staff members.Conducting staff personal development reviews and supervision when required.Daily Jobs/Paperwork to Oversee:Ensuring adequate staffing levels and adherence to adult-to-child ratios at the start of each day.Overseeing and auditing all required administration and operational plans for effective and safe nursery operation.Here are the skills you'll need:Preferably a Degree in childcare or minimum NVQ Level 3, or equivalent qualification.At least 5 years of post-qualifying experience, including 2 years managing and supervising staff in an early years setting.Strong knowledge and understanding of the EYFS curriculum, child protection procedures, and health and safety legislation.Excellent staff management skills with the ability to lead, inspire, guide, and motivate others.Proficiency in IT and computer software for financial purposes, record-keeping, and childcare management.Demonstrable commitment to personal and professional development to enhance performance in the role.Additional Information:All our nurseries are open from 7:30 AM to 6:30 PM daily, year-round, except for bank holidays and a week between Christmas and New Year.Staff uniform is provided, and all positions are subject to DBS checks and referencing.Health and Social Care qualifications are not considered full childcare qualifications for nursery staff ratios.Level 2 practitioners will have the opportunity to train up to Level 3.Additional benefits include discounted childcare, full induction with ongoing training and support, health and well-being support, gym membership, free uniform, bike to work scheme, additional day off for birthday, staff inset days, and paid Christmas event.Advantages of Pursuing a Career in this Sector: Joining the childcare sector offers the opportunity to make a significant impact on children's lives while contributing to their holistic development. It provides a fulfilling career path where dedication, innovation, and enthusiasm are valued traits. Additionally, the sector offers opportunities for continuous learning and professional growth, fostering personal and career development in a supportive environment. By embracing the role of Deputy Manager, you become an essential leader within a team dedicated to delivering exceptional care and educational experiences to children, ensuring they thrive and reach their full potential. ....Read more...

Level 3 IT Solutions Apprenticeship - St Peter's CofE Academy

The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time. Duties will include: To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy To operate the IT helpdesk system, ensuring that records are kept of issues  identified, and that suitable solutions are recommended, seeking guidance from line manager where needed To carry out routine IT tasks and activities as delegated by the Line Manager To provide support for IT hardware, software, network and  operating system problems and queries for both staff and pupils. To assist in installing and maintaining the Academy’s hardware to include all network/servers/workstations/data projectors/ printers and teaching aides To assist teachers and pupils within the classrooms as requested by via the line manager To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training To support the use of online learning systems and platforms, as well as online media and marketing activities To assist with the support and maintenance of  ICT technical requirements which may include hardware installation, infrastructure change and/or software installation and updates. To carry out routine maintenance tasks in accordance with Academy protocols To ensure backup procedures are followed To assist in monitoring and identifying threats to information security, including the student misuse  of computers, and to report these to the relevant parties To undertake any relevant training as required To participate in the Academy’s performance management process To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role All staff are expected to: Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership Take responsibility for their own professional development and support that of colleagues where appropriate Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate Follow Trust policy and procedures in relation to keeping children safe in education Observe health and safety requirements and play their part in ensuring a safe working environment Contribute to the whole professional life of the school which has successful teaching and learning as its core purpose supported by all staff contributing to the Trust’s commitment to each student gaining meaningful enriching experiences Training: IT solutions technician Level 3 Apprenticeship Standard Training Outcome: Possible full-time progression after the apprenticeship for the right apprentice Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:00am - 4.00pm with a 30 minute break Friday, 8.00am - 3.30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Patience ....Read more...

Office Administrator Apprentice

S C H O O L S U P P O R T ✓ To organise and assist with the running of the visitor and learner reception. ✓ Update attendance records. ✓ Deal with routine enquiries, providing general information about the school and its activities in person, by phone and email. ✓ Ensure the visitor reception area is maintained clean, welcoming, and free from clutter. ✓ Receive visitors and deliveries/goods, dealing with associated administration such as security, safeguarding, signing of delivery notes etc. ✓ Handle outgoing mail, franking, posting, maintaining records of postage as appropriate. ✓ Deal with telephone enquiries by operating the switchboard, taking messages and passing on as appropriate. ✓ Undertake routine clerical activities/duties such as photocopying, filing, emailing, completing complex and routine forms, documents and certificates.  ✓ Use of the Microsoft Office package to generate Word documents, standard letters, copy typing, use of Excel to update/generate spreadsheets. ✓ Maintain records/files, databases, inputting and retrieving information as necessary. To support staff in the use of and maintenance of Arbor.  ✓ Support other senior staff and other staff with administration.  ✓ To comply with the provisions of the Data Protection Act and adhere to the requirements of all staff to maintain confidentiality in respect of governors, staff, parents, learners and members of the public. L E A R N E R S U P P O R T  ✓ Be a first point of contact for learners requiring help/support at Learner Services and referring them to other appropriate staff in school where necessary. ✓ Assisting in the Dining Hall and with the Wrap Around Care provision as and when necessary. ✓ Record details of learners having to arrive/leave school during normal school hours and reporting to the relevant body. ✓ Under the direction of the EVC assist with documentation with regard to trips, visits, shows etc. ✓ Assist with learner welfare/first aid, use of the medical facilities, liaising with parents/carers as necessary. ✓ To assist with lost property and confiscated items. S A F E G U A R D I N G ✓ All members of staff have a responsibility and duty of care to safeguard and promote the welfare of learners. Staff must be aware of the systems within the school that support safeguarding and must act in accordance with the school’s Child Protection and Safeguarding Policy and Staff Code of Conduct. Staff will receive appropriate and regular child protection training. ✓ All staff are required to obtain an Enhanced Disclosure and Barring Service check (DBS check). H E A L T H A N D S A F E T Y ✓ To ensure that practice is, in all respects, consistent with the requirements of Wootton Park Academy Trust’s and Wootton Park School’s Health and Safety Policy, as well as with any subject-specific health and safety guidelines.Training: Training delivered by Starting Off. Level 3 Business Administration qualification. Virtual delivery of the apprenticeship. Access to OneFile online system. Training Outcome:Possible permanent position upon successful completion of the apprenticeship.Employer Description:Wootton Park School offers a first-rate and unique learning environment, ensuring high levels of academic achievement and personal development for all, while promoting the value of community participation and building a stronger society. As an all-through (4-19) school, we believe this brings a significant number of benefits to learners and staff, and we seek staff who share this vision with us. In September 2022, we had our first Year 6 & Year 13 cohorts, so are now operational in every year group. In 2020 we moved into our brand new £20 million state-of-the-art school building. In July 2019 we were judged to be outstanding in every category by Ofsted. Inspectors noted that “The quality of teaching, learning and assessment is of a consistently high quality” and that “Achievement is outstanding in the early years and at key stages 1 and 3". "Staff morale is exceptionally high" Ofsted 2019. We have recently achieved the Quality Inclusion Mark and the Wellbeing Award for Schools. We are very proud of our school and are looking for like-minded professionals to join us on the next stage of our exciting journey.Working Hours :Between 8am - 4pm, Monday to Friday, term time (plus 5 teacher training days).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Initiative ....Read more...

Teaching Assistant Level 3 Apprenticeship

Establish rapport and respectful, trusting relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs Assist supervise and support pupils, including those with special needs, with respect of personal, local and national learning strategies across the curriculum, as directed by the teacher Ensure all pupils are safe and have equal access to opportunities to learn and develop The role may include supporting pupil’s personal programmes, relating to social, health, physical, hygiene, and welfare matters The pupil may also need assistance to access different areas of the school Following appropriate training and in line with school procedures, to administer basic first aid and/or medication as required Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher Promote self-esteem and encourage pupils to act independently as appropriate Provide feedback on pupils’ personal needs as appropriate. Support the teacher in managing pupil behaviour, reporting difficulties as appropriate Support pupils to understand instructions Gather, report information from/to parents/carers as directed Be aware of pupil problems/progress/achievements and report to the teacher as agreed Undertake basic pupil record keeping as requested Prepare the classroom as directed for lessons and clear up afterwards Assist with the display of pupils’ work Prepare and maintain equipment/resources as directed by the teacher and assist pupils in their use Provide routine clerical support for teachers, e.g. photocopying, filing, collecting money, checking deliveries and placing goods in stock and maintaining records of stock To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all To uphold and promote the values and the ethos of the school To implement and uphold the policies, procedures and codes of practice of the School, including those relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection To take a proactive approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contributing to the security of the school, e.g. challenging a stranger on the premises To participate and engage with workplace learning and development opportunities to continually improve own performance and that of the team/school, subject to the school training plan To attend and participate in relevant meetings as appropriate. To undertake any other additional duties commensurate with the grade of the post Training: Teaching Assistant Standard Level 3 qualification The training schedule has yet to be agreed upon further details will be made available at a later date Training Outcome: Full-time employment Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a Level 3 Teaching Assistant to a high standard, would be considered for any permanent vacancy that may arise in the school This would be part of a further recruitment process Employer Description:The Harmony Trust has the highest aspirations for its pupils, parents and staff members. Our vision is to provide an excellent primary education so that every academy is a ‘GreatPlace2Learn.’ Our aim is to ensure that children at our academies enjoy the best education from the early years to the end of the primary stage. Parents are very important to achieving this vision and we aim to work in partnership with them to ensure that all our children achieve our motto: ‘Believe Achieve Succeed’. We believe that school should be a place where every child makes progress in a safe and supportive environment. We believe in the importance of children developing well-being and high self-esteem if they are to learn and do well. We also believe in The Harmony Trust being a ‘GreatPlace2Work’ where staff are supported to thrive by a trust that is committed to learning and education. We have a great team of people working in our Academies. We aim to retain them by investing in professional development, offering opportunities to work across the Trust ensuring Harmony is a great place to work.Working Hours :Monday- Friday, (term time only plus 5 days- Times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Finance Assistant (36291)

Responsibilities: Purchase Ledger: Process orders for all departments, including course bookings for staff, ensuring they are all within budget Processing all purchase invoices, ensuring appropriate authorisations are in place and in adherence with Kings Academy Trust’s Financial Procedures Manual Liaising with suppliers to resolve any queries, arrange returns and ensure refunds or credit notes are received Business charge cards: Collation, reconciliation and recording of all paperwork relating to the academy charge card ready for authorisation by the Finance and Payroll Officer on a monthly basis Sales Ledger:  Working with the Finance and Payroll Officer to raise all invoices for consultancy services and Local Authorities for Out of Borough Recharges Raising ad hoc invoices as required for additional income, e.g. exam resits, teaching staff external funding Regularly reviewing the debtors' ledger to identify overdue balances or queries Chasing overdue invoices following the debt collection process Responsibilities: Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person Be aware of and support differences and ensure equal opportunities for all To contribute to the overall ethos/work/aims of the Trust Appreciation and support of the roles of other professionals To attend and participate in relevant meetings as required To participate in training and other learning activities and performance development as required To support, uphold and contribute to the development of the Academy Trust’s Equality policies and practices in respect of both employment issues and the delivery of services to the community General accountabilities: To be aware of the Trust’s duty of care in relation to staff, students and visitors and to comply with the health and safety policy at all times To establish and maintain positive, constructive and professional working relationships with staff, visitors, students, parents and other professionals To be aware of and comply with the code of conduct, regulations and policies of the Trust To develop self within the post, undertaking training/appraisal as appropriate to ensure that relevant knowledge and skills are updated in order to support school development Variation in role: Due to the structure of Kings Academy Trust, it must be accepted that as the Trust’s work develops and changes, there may be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. Duties may change from time to time commensurate with the grading level of the post and following consultation with the post holder. How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. What will happen next? New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there If you will be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level of apprenticeship.Employer Description:We are a group of 6 schools. On 1st May 2012 Oakwood High School changed status to become an academy operating within a single academy trust (SAT) and changed its name to Oakwood Academy. We were inspected by Ofsted in July 2013 and were judged to be outstanding in all areas. In July 2015 we converted to a multi academy trust (MAT) as we felt strongly that single academies needed to work in collaboration with other schools. The Trust is called Kings Academy Trust.Working Hours :Monday – Thursday 7:45am – 4:00pm, Friday 8:00am – 1:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Numerical skills,Discretion,Hardworking,Professional ....Read more...

Assistant Accountant Apprentice

1. Financial Record Keeping and Processing: Collecting and inputting data from a range of sources into the financial system and reports. Maintaining accurate financial and accounting records. Inputting data, preparing and processing journals, invoices, and expense reports. Matching invoices to statements and assisting with purchase ledger payments. 2. Reconciliations and Reporting Support: Assisting with bank and other control account reconciliations to ensure data accuracy. Supporting the preparation of monthly and annual financial reports and statements. Assisting with the delivery of relevant financial information to colleagues across departments (including assisting with business partnering). Administrative and Team Support: Providing a wide range of finance support, addressing finance-related queries and providing godly service to members and partners. Developing communication skills and building relationships with colleagues and other stakeholders, including praying with colleagues about the work of the finance team. Keeping up-to-date with Departmental issues and organisational communications. Applying biblical principles of godly stewardship to daily work, ensuring compliance with policies and procedures (including anti-money laundering, GDPR, fraud and cyber-security). Other responsibilities: Apprenticeship Vacancies. Participate in and occasionally lead daily staff prayer meetings. Undertaking other duties, projects, and responsibilities as required. Training:You will undertake the “Assistant Accountant” Apprenticeship (an Advanced Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme. Assessment will be by an “End Point Assessment” and will be graded “Pass” or “Distinction”. This will include two elements: A Professional Discussion. This will include a series of questions allowing you to display the knowledge and experience you have obtained over your apprenticeship. You will build a portfolio of reflections and product evidence that will be used for discussion points in the PD. A Synoptic Exam. This will include elements you have learnt throughout your studies of the individual AAT Units and this will contribute towards your end grade. You will be prepared for both of these elements by undertaking studies for the AAT (Level 3) Advanced Diploma in Accounting. This will underpin both elements of your “end point assessment”. It is anticipated that your apprenticeship duration will be 15–18 months. Those with no prior accounting knowledge might be required to first complete their Level 2 Accounts/Finance Assistant Apprenticeship. You will receive support from both the employer and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours. As you learn more in both the office and in your studies, your responsibilities, and the variety of tasks you undertake, are expected to increase.Training Outcome:This is a 2-year fixed contract with the opportunity to complete the Level 3 Assistant Accountant Apprenticeship. Employer Description:Wycliffe Bible Translators is a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. This includes looking to God to double our fundraised income by 2026. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. The Finance Apprentice role will suit a detail-oriented, proactive, and values-driven individual eager to support the financial operations of Wycliffe Bible Translators. This role calls for someone who thrives on accuracy, collaborative teamwork, and contributing to a mission-driven organisation, ensuring sound financial stewardship that directly supports our global vision. The Christian faith is central and foundational to all that Wycliffe does, and in why we work, what we do, and how we work. As a result, all roles within Wycliffe are assessed as to whether they require the postholder to be a Christian who has a clear personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.Working Hours :30-37.5 hours per week (we can be flexible and will pay pro rata based on full-time being 37.5 hours). Monday to Friday from 9.00am to 5.30pm. Able to work outside normal work hours as and when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Professional Manner,Using accounting software ....Read more...

Apprentice Business Admin Assistant

Purpose of the Job: To provide an effective and efficient clerical and welfare support to the school, including to support the Office Manager when required To ensure the office is well organised and efficiently run To develop constructive relationships and communicate effectively with staff, parents, carers, other agencies and professionals, maintaining confidentiality and adhering to data protection at all times To contribute to the overall ethos, work and aims of the school. To have a due regard for safeguarding and promoting the welfare of the children and young people and to follow all associated child protection and safeguarding policies as adopted by the school and the Local Authority Duties and Responsibilities: Welfare: To administer First Aid to pupils as required, in keeping with the school’s policy To liaise with parents regarding pupils’ sickness/injury To assist with the general welfare of pupils Attendance: To input information on Arbor from the registers, such as notes of absence, hospital appointments etc. To monitor and manage pupil attendance levels and work closely with the Attendance Officer as and when necessary, e.g. to confirm all absent children for first day calling Maintain pupils’ personal data in the data base Manage pupil records ensuring data is kept up to date on the database. Also entering new entrants and amending records as necessary under the supervision of the Deputy Headteacher To organise and compile the move from infants School to Junior School which are allocated for the new school year under the supervision of the Admissions Officer Reception/Administrative/Clerical: To be a point of contact for both telephone and face to face enquiries and take messages where appropriate To ensure school security arrangements are always complied with, including the issue of visitor’s badges and signing in To sign in students in the late register and sign out children during the day for varying purposes To ensure that the office is kept tidy and well organised To accept and sign for deliveries as appropriate To provide general clerical and administrative support including, filing, photocopying and reprographics To respond to emails and telephone enquiries as required General: To work within school policies and procedures To ensure that children’s personal files are up to date by filing all necessary paperwork To carry out other duties which may be required from time to time to meet the needs of the service commensurate with the job To contribute to the provision of an effective environment for learning To support the promotion of positive relationships with parents and outside agencies To attend skill training and participate in personal/performances development as required To take care for their own and other people’s health and safety To be aware of the confidential nature of issues The above duties are neither exclusive nor exhaustive and the postholder may be required to carry out such other appropriate duties as may be required by the Head of School within the grading level of the post and the competence of the postholder.Training: Full on-the-job and off-the-job training will be delivered and supported by our Training Provider - Davidson Training UK Ltd All training will be carried out within the workplace during working hours Business Administrator Apprenticeship Standard Level 3 Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent) Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Training Outcome:This is a fantastic opportunity for long-term progression within the school environment. Upon successful completion of the apprenticeship, you could establish your career in the school and even have the potential to progress to an Office Manager role in the future!Employer Description:Outstanding School where children flourish. Our staff members are committed to delivering high quality teaching and pastoral care. We endeavour to provide a stimulating blend of inspiring learning which challenges every child to exceed their potential. Our aim is to help pupils become enthusiastic, independent learners who want to make a positive contribution to their community. We are committed to working in partnership with parents and carers. We encourage early communication and are able offer a wide range of support to families to ensure our pupils arrive at school ready to learn.Working Hours :Hourly Rate: £7.55 per hour. Working Hours: Monday to Friday, 08:00 am to 4:00 pm- with 1-hour unpaid lunch break. Term-Time Only. You will be required to work 35 hours each weekSkills: Communication skills,IT skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Awareness of confidentiality,High level of integrity,Trustworthy,Commitment to safeguarding,Discreet,Adaptable,Resilient,Fluency in English ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Sheffield

As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings IND01Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday, Wednesday & Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Bolton

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday- Friday (08:30- 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Kirkbymoorside

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday (08:15 - 17:30) Friday (08:30 - 17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Sheffield

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:00)Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Market Harborough

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area (e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the Apprenticeship Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:15 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Sheffield

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice.  Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently, and all emails responded to. Accurately update and protect patient information, including on the patient electronic database. Book the next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept as full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when it's returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day). Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Northallerton

As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail ....Read more...

Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough

As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.  Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'  Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings.  Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail ....Read more...

Apprentice Early Years Teaching Assistant

SUPPORT FOR PUPILS Supervise and provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities Establish constructive relationships with pupils and interact with them according to individual needs Promote the inclusion and acceptance of all pupils Encourage pupils to interact with others and engage in activities led by the teacher Set challenging and demanding expectations and promote self-esteem and independence Provide feedback to pupils in relation to progress and achievement under guidance of the teacher Support with self-care skills e.g. Changing as necessary, supporting toilet training SUPPORT FOR THE TEACHER Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of pupils’ work To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times Assist with the planning of learning activities Monitor pupils’ responses to learning activities and accurately record achievement/progress, problems etc. Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour Establish constructive relationships with parents/carers Provide clerical/admin support e.g., photocopying, typing, filing, money, administer coursework SUPPORT FOR THE CURRICULUM Undertake structured and agreed learning activities/teaching programmes, adjusting activities according to pupils responses Undertake programmes linked to local and national learning strategies e.g. literacy, numeracy, early years recording achievement and progress and feeding back to the teacher Support the use of ICT in learning activities and develop pupils’ competence and independence in its use Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use SUPPORT FOR THE SCHOOL Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend and participate in relevant meetings as required Participate in training and other learning activities and performance development as required Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtime Accompany teaching staff and pupils on visits, trips and out of school activities as required and take responsibility for a group under the supervision of the teacher Show a duty of care and take appropriate action to comply with Safeguarding and health and safety requirements at all times Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory To safeguard, protect and promote the welfare of all children Experience Working with or caring for children of relevant age  Training: Level 3 Early Years Educator at Redcar & Cleveland College Functional skills maths & English, if required Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:A very warm welcome to the Westgarth Primary School website. At Westgarth, we are very proud of our school and of the children that come to our school. Our motto ‘Where Every Student Thrives…’ demonstrates our firm commitment to our children and families. We aim to ensure that each and every child belonging to our Westgarth family is happy, confident and nurtured to reach their full potential, through providing a warm, inclusive, safe environment which puts wellbeing at the heart of what we do. Our strength is in our relationships and interactions with each other. We are committed to providing a stimulating and motivating learning environment, one that equips and prepares our pupils for the 21st Century. We believe that everyone in school should enjoy their learning and feel proud of their achievements. To fulfil this, we will provide a curriculum which gives equal value to developing children’s academic, social, physical and emotional understanding. Our aim is to prepare every child so that they can make a positive contribution to the society in which they live and that they can function in the fast changing world in which they find themselves and we believe that by fostering a lifelong love of learning and the Westgarth values of Kindness, Respect, Independence and Resilience, we are providing the key foundations for our pupils to be able to live a full and happy adult life (thriving, not surviving). As a school community we believe that our children only thrive when the entire school community – pupils, parents, staff, governors and the local community come together. We strongly value the relationships we have with our parents and recognise that effective partnerships are essential. We appreciate and value the support our parents give us and the role they play in enriching our children’s experiences and supporting their child’s education.Working Hours :Monday to Friday 8.30am to 4.00pm with a 45 minute break daily. Term time only.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good numeracy/literacy skills,Empathetic,Ability to self-evaluate,Able to relate to children,Calm & caring nature,Kind, considerate and patient,Reliable,Confidentiality,Good sense of humour ....Read more...

eCrime Enforcement Officer

Key Responsibilities Support enforcement and administrative activities in relation to trading standards and online consumer protection. Gather and handle digital evidence in line with legal and forensic standards. Carry out online inspections, research, and intelligence gathering using open-source techniques. Provide evidence in criminal or civil proceedings. Contribute to safeguarding and welfare responsibilities. Additional responsibilities by grade: Grade G: Apply advanced online research techniques and intelligence gathering. Provide enhanced technical support to complex online investigations. Grade H: Take decisions on infringements and enforcement actions. Undertake complex investigations and prepare detailed reports for potential prosecutions. Apply and interpret trading standards legislation in practical scenarios. Grade JK (Lead Officer): Lead national or regional projects, from scoping through to delivery and reporting. Mentor and supervise staff, providing quality assurance on disruption work. Act as authorised officer for covert and overt disruption activities. Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020). Represent the service on national working groups and provide training to partner agencies. Person Specification Essential (Grade F upwards): Strong IT literacy with working knowledge of computer hardware and software. Knowledge of internet technologies and online platforms. Investigative mindset with the ability to analyse information from multiple sources. Good written and spoken communication skills, including the ability to give evidence in court. Grade progression requires: Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA). Increasing knowledge of legislation, digital forensics, and online investigation techniques. Demonstrable experience in trading standards or similar regulatory/enforcement environments. At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence. Desirable: Knowledge of digital forensic best practice and ACPO Good Practice Guide. Awareness of ISO standards relevant to digital evidence handling. Coding/scripting knowledge related to website design or online investigation. Other Requirements Willingness to travel across the UK, sometimes at short notice. Flexibility to work evenings, weekends, and bank holidays as needed. Ability to obtain and maintain NPPV3 security vetting. Access to personal transport for business use. ....Read more...

Large Goods Vehicle Apprentice

Large Goods Vehicle Apprenticeship x 2Annual wage £22,000 a year - the pay may be negotiated and may rise after a probation period has been successfully completed.Training course: Large goods vehicle (LGV) driver C + EHours: Monday- Friday Between 8am- 5pm- 40 hours a weekStart date: Tuesday 7 October 2025Duration: 15 MonthsPositions available: 2Work: As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.What you’ll do at workThe apprentice will rotate through areas and functions of the business in a structured way to develop their skills across the business. Areas of expertise and responsibility will include: To collect and deliver products in line with agreed schedulesTo report to Operations Manager throughout the dayTo complete all Digital and Manual documentation in line with company and client proceduresTo ensure all documentation is kept up to date and shared appropriately (i.e., amended on the spot if a job order changed)To ensure high levels of customer service are maintained at all timesTo always act in a professional manner with clients and colleaguesTo adhere to all regulations regarding the performance of duties, including but limited to staff uniform and performance standardsTo follow route and time schedules as defined, and to notify of any changes immediatelyTo load, unload, prepare, inspect and operate the delivery vehicle and to notify of any issues immediatelyTo ensure all documentation for warehouse/haulage/distribution/shipping is accurateTo perform and implement general administration dailyTo comply with all tachograph requirements as set out and amended from time to timeAny other duties that may be assigned from time -to-time in line with your skills and competencies Where you’ll work160 Edinburgh Avenue, Slough, SL1 4UECheck your travel to workDirections map will appear hereTrainingAn apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.College or training organisationSEETEC BUSINESS TECHNOLOGY CENTRE LIMITEDYour training courseLarge goods vehicle (LGV) driver C + EEqual to Level 2 (GCSE)Course contents Drive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)Proficiently control the vehicle taking into account the size and type of vehicle and trailerUse relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policyPrepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheetsEnsure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shiftingEnsure techniques are used to protect the vehicle and load from theft and damage.Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routineUse relevant IT systems appropriately and in line with organisational requirements.Fully comply with appropriate legislation and regulation within the transport industryWork safely adhering to the health, safety guidelines e.g. manual handlingUse Appropriate methods to communicate effectively with customers and colleagues in line with organisational standardsWork independently using own initiative.Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.Work as part of a team, showing an ability to work under pressure and to agreed deadlines.Support colleagues and contribute to achieving objectives or goals.Use and connect to the correct type of trailer and its operating systemsDrive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)Proficiently control the vehicle taking into account the size and type of vehicle and trailerUse relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policyPrepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheetsEnsure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shiftingEnsure techniques are used to protect the vehicle and load from theft and damage.Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routineUse relevant IT systems appropriately and in line with organisational requirements.Fully comply with appropriate legislation and regulation within the transport industryWork safely adhering to the health, safety guidelines e.g. manual handlingUse Appropriate methods to communicate effectively with customers and colleagues in line with organisational standardsWork independently using own initiative.Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.Work as part of a team, showing an ability to work under pressure and to agreed deadlines.Use and connect to the correct type of trailer and its operating systems Your training plan On the job training delivered by the employerAllocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and developIdentify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps RequirementsLet the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.Skills Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience Other requirementsMust hold a clean driver's licence.About this companyATC are a European logistics, white glove and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Offering full data centre lifecycle management from secure transport to decommissioning, ATC are a computer transport and logistics company HQ’d in Ireland with locations globally.After this apprenticeshipGood opportunity to progress within the company after apprenticeship INDLS  ....Read more...