Subscription Marketing Manager
London - Hybrid Salary: £45,000–£50,000 Hours: Monday–Friday, 9:00am–5:00pm
An established and growing B2B publishing and information business, operating since 2011 and specialising in the financial services sector. The business operates four specialist publications, alongside a subscription-based database product and a portfolio of industry events. With a team of around 45 people, the organisation has built a strong reputation within its specialist markets and has a long-standing, collaborative culture. The business is now investing further in its subscription proposition and CRM capability, having recently implemented HubSpot. As part of this development, they are looking to appoint a Subscription Marketing Manager to take ownership of marketing activity across their subscription products. Duties:
Develop and deliver the subscription marketing strategy across multiple specialist publications and products.
Increase the volume and quality of subscription trials generated through proactive marketing activity.
Develop campaigns and customer journeys to nurture prospects from initial trial through to conversion.
Improve engagement with existing subscribers and identify opportunities to increase product usage and value.
Develop targeted campaigns for subscribers who are not actively engaging with the publications.
Create and optimise automated journeys across the subscription lifecycle, including trial, onboarding, engagement, conversion and renewal.
Work closely with the subscription sales team to support new business activity and provide higher-quality opportunities.
Use HubSpot to develop segmentation, workflows, reporting, automation and campaign journeys.
Establish clear KPIs across trials, engagement, conversion and subscriber activity.
Monitor campaign performance and use data to identify opportunities for improvement.
Work closely with editorial teams to turn relevant content, news and insights into subscription marketing opportunities.
Collaborate with the technology/web team to implement campaigns and improve the customer journey.
Bring fresh ideas and best practice from subscription, membership, publishing, media or other recurring-revenue environments.
Help embed a more data-led and CRM-focused approach to marketing across the wider business.
The Right Person:
We're looking for someone with several years' experience in marketing, ideally with exposure to subscription, membership, publishing, media or another recurring-revenue business model.
Experience of subscription, membership, publishing, media or similar customer lifecycle marketing.
Successful and demonstrable experience in generating and nurturing leads, trials or enquiries through to conversion.
Comfortable developing customer journeys and automated campaigns.
Confident using HubSpot for CRM and marketing automation as well as reporting and dashboard building.
Able to segment audiences and create targeted campaigns, also managing multiple campaigns and audiences simultaneously.
Experience measuring marketing performance through data and KPIs.
We're particularly interested in someone who can look at the current approach and ask “how could we do this better?” rather than simply executing an existing marketing plan.
You'll be naturally organised, commercially minded and comfortable working with data.
You'll enjoy looking at results, understanding what is and isn't working, and then using that information to develop the next idea.
You'll also need to be collaborative. The subscription sales team has strong customer relationships and plenty of ideas, while the editorial and technology teams are important partners in delivering campaigns. You'll need to bring those teams together and turn ideas into action.
The environment is relatively flat and self-managing. You'll be trusted to get on with your work, but communication is important, and you'll be expected to keep stakeholders updated on progress and results.
What Success Looks Like Within your first six months, you'll have:
Established clear KPIs for subscription marketing activity.
Built a clear understanding of current trial generation and conversion performance.
Increased the volume and quality of trials being generated.
Developed structured journeys for trial users.
Improved engagement with under-utilising subscribers.
Established more effective automated campaigns through HubSpot.
Created clearer reporting around trials, engagement and conversion.
Built strong relationships with the subscription sales, editorial and technology teams.
Identified new opportunities to improve the subscription customer journey.
What's on offer
£45,000–£50,000 salary
25 days' holiday
Pension contribution
Monday–Friday, 9am–5pm
A collaborative, flat and sociable working environment
The opportunity to take ownership of a newly created function and make a tangible commercial impact
Regular social events, including summer and Christmas parties and informal team drinks
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Restaurant, Assistant General Manager – West London – £52,000A rapidly expanding, quality hospitality group is looking for a hands-on, passionate Assistant General Manager to join their brand-new West London venue. The group already has several sites, with two exciting openings coming shortly and ambitious plans to continue expanding across London. This all-day restaurant celebrates traditional flavours, fresh ingredients and the joy of long lunches, lively dinners and late-night moments, set within one of London’s most exciting new destinations.About the Venue & Company
Beautiful brand-new opening in West LondonSmall but rapidly expanding London-based groupHigh-quality food, drinks and serviceExciting plans for further London openings
About the Position
Oversee the day-to-day running of the venueLead, motivate and develop the teamManage licensing, health & safety and venue standardsDrive guest experience and atmosphereOversee drinks stock, P&L and budgetingSupport training, development and marketing
The Ideal Candidate
Hands-on operator who loves being on the floorPassionate about fresh food and unique hospitality conceptsExperience in a high-volume, fast-paced environment with strong drinks salesExcellent communicator and natural team leaderStrong stock and financial knowledgeExperience within a large London venue, restaurant, bar or events spaceAmbitious and keen to grow with an expanding business
If you’re keen to discuss the role, please apply today or send your CV to Stuart Hills.Due to the high volume of applications, we aren’t always able to provide individual feedback. If you haven’t heard from us within two weeks, please assume you have been unsuccessful on this occasion. However, please don’t hesitate to keep in touch regarding future opportunities.....Read more...
Senior Operations Manager – Vibrant Pub Company – London - £76,000 + Car and BonusAbout the RoleWe're looking for an experienced Senior Operations Manager to lead a portfolio of high-performing, community-focused hospitality venues across London.This is a fantastic opportunity for a commercially minded operator who thrives on developing people, driving performance, and delivering memorable guest experiences. Working closely with senior leadership, you'll play a key role in improving operational standards, increasing profitability, and supporting ambitious growth plans.What You'll Be Doing
Lead, coach and develop a portfolio of General Managers, creating high-performing teams.Drive commercial performance through strong financial management and clear business planning.Identify opportunities to improve underperforming sites while supporting continued growth across successful venues.Oversee refurbishment and investment projects, ensuring successful delivery and return on investment.Maintain exceptional operational standards, guest satisfaction and compliance across all sites.Work collaboratively with central support functions including People, Marketing and Property.Support succession planning by identifying and developing future talent.
About You
At least 3 years' experience in a senior multi-site hospitality role.Strong commercial acumen with a proven track record of improving sales and profitability.Experienced in coaching and developing General Managers to achieve outstanding results.Confident leading refurbishment projects and operational change.Excellent financial, analytical and communication skills.Advanced Microsoft Office skills, particularly Excel.Full UK driving licence.
What's on Offer
£76,000 + Car and BonusCompany pension and life assurance.Electric vehicle salary sacrifice scheme.Private medical insurance option.Comprehensive employee benefits and discounts.Genuine opportunities for career progression within a growing hospitality business.The chance to join an ambitious business where people, culture and guest experience are at the heart of everything.
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Job Title: Operations Manager – Events Venue Salary: Up to £70,000 Location: East SussexMy client is looking for an experienced Operations Manager to lead the day-to-day operation of a events venue in East Sussex. This is a senior, hands-on role covering venue operations, facilities, events, food & beverage outlets, compliance and commercial performance, with responsibility for ensuring the venue delivers exceptional experiences while maximising revenue.What You’ll Do
Lead the team and oversee day-to-day operationsManage facilities, maintenance, contractors and suppliersMange the Health & Safety, compliance, licensing and riskOversee food & beverage outlets, events and commercial hiresManage budgets and drive operational efficienciesDriving salesWork closely with all departments to deliver outstanding eventsBuild relationships with clients, members and key stakeholdersIdentify opportunities to grow commercial event revenue
What You’ll Bring
Proven experience in venue, hospitality and eventsStrong leadership and team management skillsEvent operations and customer service experienceCommercial awareness with a proven ability to drive revenueGood knowledge of Health & Safety, compliance and facilities managementHighly organised, confident and commercially mindedExcellent communication and stakeholder management skills
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Technical Account Manager - Trophy Building - Canary Wharf - up to 83KOne of the capital's leading service providers is currently looking to recruit a Technical Account Manager to work at a large prestigious building in Canary Wharf. As a company, they manage properties for a number of well known commercial blue chip clients and are considered one of the best in their field.The main purpose of the role will be to ensure that all technical and contractual operations in this building are maintained to a very high standard.There will also be a high level of responsibility with regards to compliance, HV systems and contractor management. The main duties will also include:Manage and work alongside the appointed contractors.Manage all technical issues including HV systems and shutdowns.Attend client meetings.Manage agreed KPI and SLA’s.Responsible for managing the company’s H&S and environmental performance on site.Plan and implement building shutdowns and complex client project works.Responsible for managing the company’s quality procedures on site.Recruitment of any new staff required on sites.Responsible for the technical development of all staff, which will include annual appraisals.Management of client relationships on a daily basis.Management of all reports.Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.Responsible for the permit system.Applicants for this role must be able to demonstrate the following:Qualified in elec/mech engineering discipline; C&G, HNC, HND or higher.Strong understanding of HV systems and ideally HV approved.Strong technical engineering understanding.Previous experience of managing large engineering teams.Experience of managing large 24/7 sites.Experience of service delivery in high profile financial offices or critical data centres.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Ability to deliver projects on time and on budget.The package for this role includes:Salary up to 83k.25 days holiday.Pension.Healthcare.....Read more...
Customer Service Executive
£30,000 – £35,000 per annum
Monday – Friday, 8.30am – 5.00pm
Permanent | Office-based
Rochester
Are you an experienced Customer Service or Client Services professional with a background in print management?
We are recruiting for an established and successful print management company based in Rochester, looking for an experienced Customer Service Executive to join their team on a permanent basis.
This is an excellent opportunity for someone who has a strong understanding of the print industry, enjoys working closely with clients and is confident managing orders from initial enquiry through to completion.
The Role
Working as part of a busy customer service team, you will act as a key link between clients, the sales team, production and other internal departments, ensuring orders are processed accurately, efficiently and delivered to the required deadlines.
Responsibilities will include:
- Acting as a key point of contact between customers, sales and internal departments
- Managing client communication via telephone, email and face-to-face
- Processing and raising print orders and monitoring their progress
- Liaising with production and internal teams to ensure deadlines are met
- Chasing orders and keeping customers updated
- Managing and resolving customer queries and potential account issues
- Understanding customer requirements and identifying suitable print solutions
- Supporting the Department Manager and wider team
- Providing general administration and order management support
- Working proactively to identify and resolve problems
- Managing multiple orders and priorities within a fast-paced environment
About You
The successful candidate will have:
- Previous experience within print management or a print-related customer service/client services role
- A strong understanding of the print production and order process
- Experience managing customer print orders from enquiry through to completion
- Excellent telephone, email and face-to-face communication skills
- Strong administration and organisational skills
- The ability to manage multiple customer requirements and production deadlines
- Excellent attention to detail
- A proactive and solutions-focused approach
- The confidence to negotiate and manage potential account issues
- Excellent time management and the ability to work under pressure
- Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word
- A willingness to learn, undertake training and develop within the role
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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We're looking for an experienced, commercially driven Business Development Manager to join a growing logistics and e-commerce fulfilment business based in Bicester.
This is a genuine new business role for someone who enjoys opening doors, creating opportunities and winning business. You'll be developing new customers across UK and European pallet distribution and e-commerce fulfilment, including outsourced storage, pick-and-pack and dispatch, with plenty of scope to make the role your own
The Role
Proactively generate and win new business across logistics & e-commerce fulfilment
Identify and develop opportunities across Oxfordshire, the M40 corridor and the wider UK
Build your own pipeline through phone, LinkedIn, networking, referrals, events field activity
Develop relationships with business owners, MDs, Operations, Supply Chain and e-commerce decision makers
Meet customers, understand their requirements and identify the right solution
Work closely with the operational team to develop commercially sound proposals
Sell on service, flexibility, sustainability and partnership rather than purely on price
Manage your pipeline, opportunities and forecasts through CRM
Negotiate and win profitable new business
Attend customer hospitality, networking and industry events
Support the smooth handover of new customers into the business
What We're Looking For
We're looking for a proven B2B salesperson who genuinely enjoys new business development someone who is comfortable finding prospects, starting conversations and turning opportunities into customers.
Proven B2B new business sales experience
A proactive, self-generating approach to business development
Strong commercial awareness, including margin and profitable growth
Confident engaging and influencing senior decision-makers
Excellent relationship-building and negotiation skills
Organised approach to pipeline management and follow-up
Full UK driving licence
Experience in logistics, transport, 3PL, warehousing, pallet network or e-commerce fulfilment experience would be advantageous but isn’t essential.
You'll be joining a close knit, hardworking team where people genuinely work together, so personality and team fit are just as important as sales ability.
What's in it for You?
Salary of £35,000 + £5,000 Car Allowance + Uncapped Commission | OTE £55,000-£65,000+
28 days' holiday including bank holidays, increasing with service
Loyalty Christmas bonus
Health and wellbeing support
Team events and Christmas parties
Customer hospitality and networking events
Established business with strong focus on sustainability
Genuine opportunity to make your mark as the business continues to grow
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Business Development and Partnerships Lead Live Entertainment & TicketingLondon, hybridCompetitive Salary + BenefitsAre you a commercially driven Business Development Manager who knows how to open doors, build relationships and turn opportunities into long term partnerships? We’re recruiting for an ambitious and energetic Business Development and Partnerships Lead to join a growing organisation within the live entertainment and ticketing sector.This is an exciting opportunity to play a key role in expanding an external client portfolio, developing new commercial relationships and increasing the organisation’s presence across the industry. You will be engaging with everyone from venue managers and producers through to founders, commercial directors and senior executives, so we’re looking for someone who is confident building credibility at all levels. If you have a background or strong interest in theatre, live events, immersive experiences, attractions or hospitality, this could be a fantastic next move.The role:
You will take ownership of generating, developing and converting new business opportunities, building a healthy and sustainable pipeline that supports long-term growthIdentifying and generating new business opportunities across the live entertainment and experience sectorsBuilding and nurturing a strong pipeline of qualified prospectsDeveloping relationships with key decision-makers and industry stakeholdersUnderstanding prospective clients’ needs and identifying commercially valuable solutionsCreating opportunities through networking, outreach, introductions and industry engagementPresenting confidently to both operational and senior-level stakeholdersManaging opportunities throughout the sales process, from initial conversation through to conversionDeveloping long-term client relationships that support sustainable commercial growth
Experience:
Proven experience in business development, sales or commercial partnerships.A track record of generating, developing and converting new business opportunitiesExcellent communication, presentation and relationship-building skillsThe confidence to engage and influence stakeholders at all levelsStrong commercial awareness and attention to detailA proactive and organised approach with excellent follow-throughThe resilience, motivation and tenacity to deliver against commercial objectives
Desirable Experience:
Experience within ticketing, theatre, live events, attractions, hospitality or experiential businesses would be highly advantageousAn existing industry network would be beneficial, alongside exposure to ticketing technology, CRM platforms, audience development, immersive experiences or venue operations
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Job Title: Onsite Recruitment Account Manager Location: Lutterworth Salary: £30-35k p/a Additional Earning: Performance Bonus Working Hours: Full-time hours - Monday to Friday with some on-call required Ignition Driver Recruitment is currently recruiting for an Onsite Recruitment Account Manager, to be based at our client site in Lutterworth. You will be working from a newly built office facility on our clients site. Your own full UK driving licence is essential, as travel to client sites will be required. Onsite Recruitment Account Manager - Candidate Requirements To be considered for this role you will: Have demonstrable experience working within HGV driver recruitmentHave a passion for sales and business developmentHave the ability to think on your feetHave the capability to learn quicklyHave the drive and determination to push yourself in a challenging environmentOnsite Recruitment Account Manager - The Package Financial: Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionOnsite Recruitment Account Manager - Role & Responsibilities Oversee the day-to-day operations across both Skygate and Lutterworth client sitesManage the driver/worker pool across both sites Manage daily shift bookings and ensure sufficient worker coverage against client requirementsConfirm workers for scheduled shifts and communicate shift detailsManage changes to shift start times, requirements and worker allocationsMonitor daily attendance and identify any gaps in coverageManage the end-to-end recruitment process for both sitesSource and attract new workers to support growth and ongoing requirementsEnsure all workers are fully compliant before being allocated to workMonitor outstanding compliance requirements and take action to resolve any issuesManage worker availability and maintain an accurate, up-to-date worker poolMonitor changes in client volumes and proactively adjust worker requirements accordinglyPlan for and manage peak periods, including additional recruitment and worker requirementsRespond to and resolve day-to-day requests from the client's Transport OfficeMaintain regular communication with the client regarding staffing, operational requirements and any issuesManage and resolve worker-related issues arising during day-to-day operationsMonitor service levels and ensure all client requirements are metIdentify operational issues or potential risks and escalate where requiredMaintain accurate records of bookings, worker allocations, compliance and operational activityWork closely with internal Recruitment, Compliance, Payroll and Operations teams to ensure the sites run effectivelyPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also. This list is non-exhaustive and we require someone who is able to adapt within the role.If you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today. Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Duties will be introduced gradually and explained fully as part of training.
The duties below are grouped under four headings that reflect the main areas of the finance team. This list is not exhaustive and may be adjusted as the role and the wider function develop.
Purchase and sales ledger
Enter invoices and payments accurately onto the accounting software
Process purchase invoices and check them against orders and delivery notes
Process sales invoices and send them to customers on time
Help to answer supplier and customer queries about invoices and payments
Banking and credit control
Help with bank reconciliations, checking that transactions match bank statements
Support the credit control process, including chasing overdue payments under guidance
Keep accurate, up to date financial records and filing systems
Reporting and month end
Prepare and update spreadsheets in Excel to support reporting
Support the team with month end and year end preparation, including audit requests
Carry out ad hoc analysis and reporting as asked by the finance team
Handle general finance administration, including scanning, filing and data checks
Learning and development
Attend all AAT training days and complete coursework and assessments on time
Apply learning from the course to day to day work in the finance team
Meet regularly with the line manager and training provider to review progress
Shared responsibilities
These apply to every role.
Work safely at all times, follow health and safety procedures, and report hazards, near misses and incidents promptly
Report any concern about the welfare or safety of a colleague immediately, in line with company procedure
Embed equality, diversity and inclusion in everything the role touches, and challenge discrimination, bullying and harassment wherever it is encountered
Keep accurate, complete and timely records, and meet audit, confidentiality and data protection requirements
Treat information about colleagues, clients and suppliers as confidential and handle it lawfully
Take part in training and development, and keep skills and knowledge current
Act as a professional ambassador for WGC Ltd and the wider group, and follow company policies and procedures at all times
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams.
The knowledge units will be delivered online through day release.
AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit)
Principles of Bookkeeping (Level 2 Unit)
Management Accounting Techniques
Financial Accounting: Preparing Financial Statements
Business Awareness
Tax Processes for Business
Training Outcome:Opportunity to progress into a full time role with the company following successful completion of the apprenticeship programme.Employer Description:WGC Ltd is a facilities management company established in 1974. WGC operates at over 400 client locations across England, Scotland and Wales and employs nearly 6,000 colleagues. The largest division provides hotel housekeeping and other services to 260 hotels.
The Accounts Apprentice role sits within the finance team at WGC Ltd and covers the purchase ledger, sales ledger, credit control, banking and management reporting. The role provides practical experience across the finance department while the postholder works towards the AAT Level 3 qualification as part of their apprenticeship.
No previous experience in finance is required. Training is provided on the job and alongside AAT study, so that practical skills and formal qualifications are built together.
Responsibility increases over time as skills and experience develop, and the role provides a structured first step into a career in accounting or finance.Working Hours :Monday to Friday, 9.00am to 5:30pm, with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
General Manager, cafe & pub– closed on Sunday £42,000 Day time focussed business - evening not late night.... These guys are leading the way at the minute! Focussing on casual on day dining and after work drinking, they also have an amazing bar offering. Looking for passionate individuals that have experience leading a strong team and are ready to join this expanding group. Skills and Experience:
Experience managing either a branded or independent pub, restaurant or café
While having the ability to think independently, be a self-starter and an individual sales driver!
Always be focused on giving customer a great experience!
Committed to training and developing a team
At least 2 years’ experience in a management role
Proficient in stock management budgeting, P&L control, and venue marketing!
If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666 Due to high numbers of applicants, we aren’t always able to provide feedback, if you do not hear from us in 2 weeks’ time, please assume you have not been successful. However, don’t hesitate to get int ouch! ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Suffolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Sales Manager - B2B, CSE & Corporate (H/F)Localisation : Bureau basé à ParisPoste : hybride avec mobilité sur le terrain essentielleSalaire jusqu’à €60,000 € brut/an + bonus de 8% sur KPIs.Langues : Français et Anglais courant impératif À propos de l'opportunitéVous souhaitez participer au lancement d'un projet d'envergure internationale à Paris ?Nous construisons une destination touristique et culturelle unique, alliant expérience immersive, créativité et excellence opérationnelle. Pour accompagner le développement et l'implantation de ce site emblématique sur le marché français, nous recherchons un(e) Sales Manager B2B "Chasseur" autonome et ambitieux(se). Votre MissionDirectement rattaché(e) à la direction commerciale, votre objectif principal sera de bâtir, structurer et développer un écosystème de distribution B2B stratégique sur le marché domestique français. Vous positionnerez ce site comme un incontournable auprès des acteurs du tourisme, des CSE, des hôteliers et du corporate. Vos responsabilités clés :
Développement commercial & Chasse (Marché Domestique) : Prospecter, négocier et signer des accords stratégiques avec les CSE (avec/sans subvention), les revendeurs, les autocaristes, les réseaux de conciergerie, MICE et l'événementiel corporate.Animation du réseau hôtelier : Créer et animer un réseau de partenaires locaux et d'hôteliers pour maximiser les opportunités de ventes.Stratégie & Plans d'action : Concevoir les offres commerciales, bâtir le schéma de distribution B2B et piloter vos plans d'action pour générer des volumes de vente élevés et récurrents.Gestion de projet & Partenariats : Prendre le lead sur l'intégralité du cycle de vente, de la prospection jusqu'au closing et au suivi de la performance (CRM, pipeline).Représentation : Effectuer des présentations percutantes et adaptées à tout niveau d'interlocuteurs Francophone et internationaux sur le marché français.
Le Profil RecherchéNous recherchons une personnalité autonome, proactive et orientée résultats, capable de prendre des initiatives tout en restant structuré dans la vision du groupe.
Expérience : 5 ans minimum en vente B2B, développement de partenariats ou distribution dans le secteur du loisir, du tourisme français ou de l'événementiel (ex: parcs d'attractions, cabarets/shows, compagnies de croisières fluviales, sites culturels/loisirs d'envergure).Maîtrise du réseau CSE & Corporate : Vous comprenez parfaitement le fonctionnement des CSE ainsi que les rouages du marché Corporate/MICE.Tempérament : Vrai(e) chasseur(se) de nouveaux comptes, vous êtes à l'aise sur le terrain, faites preuve d'empathie et possèdez d'excellentes qualités relationnelles.Langues : Anglais courant impératif (échanges réguliers au niveau international). Français courant.Capacités : Aisance à présenter des projets complexes ; analyser et structurer des plans d'action commerciaux de A à Z.
Avez-vous l'expérience requise ? Êtes-vous intéressé(e) par un nouveau challenge ?Envoyez votre CV ou Profil à : beatrice@corecruitment.com....Read more...
Job Title: Restaurant General Manager Location: Tenerife, Spain Salary: €35,000 - €40,000 gross per year + bonus Start: ASAPFor our client, one of the largest independent multi-brand restaurant operator, we are seeking an experienced Restaurant General Manager to lead one of our high-performing locations. In this role, you will oversee all aspects of restaurant operations, driving exceptional guest experiences, financial performance, and team development. You will be responsible for maintaining our award-winning standards of service, culinary excellence, and operational efficiency in a fast-paced, high-volume environment.This is an outstanding opportunity to join a growing, multi-concept hospitality leader with a commitment to excellence, innovation, and career development.Key Responsibilities
Oversee the daily operations of a high-volume restaurant, ensuring exceptional service, operational efficiency, and consistent brand standards.Lead, coach, and develop a team of 50+ employees to deliver outstanding performance and guest experiences.Drive financial performance by managing budgets, P&L, labour costs, inventory, and revenue targets.Ensure compliance with health, safety, food hygiene, and company operating standards.Deliver exceptional guest experiences by maintaining premium service standards and resolving guest feedback effectively.Collaborate with culinary, regional, and head office teams to support menu innovation, operational improvements, and business growth.
Ideal candidate:
5+ years of progressive Restaurant General Manager experience in high-volume, full-service restaurants, with a proven track record of P&L management, achieving sales targets, and controlling costs.Experience leading teams of 50+ employees in fast-paced, multi-department operations.Strong understanding of premium dining operations, ideally with experience in Michelin-recommended, award-winning, or fine dining environments.Strong financial and operational management skills, including P&L analysis, inventory control, procurement, vendor management, and proficiency with POS and restaurant management systems.Solid knowledge of food safety, HACCP, and sanitation standards (ServSafe or equivalent certification preferred).Exceptional leadership, communication, and people management skills, with the ability to motivate teams, resolve conflicts, and deliver outstanding guest experiences.Results-driven, highly organized, and committed to operational excellence and continuous improvement.Fluent in Spanish and English (additional languages are an advantage).Flexible to work evenings, weekends, and holidays.Additional experience in multi-unit management, restaurant openings, events and catering, beverage service, sustainability initiatives, or international hospitality markets is an advantage.
What We Offer
Competitive salary with performance-based bonuses and profit-sharing opportunitiesComprehensive benefits package, including health insurance and pension contributionsCareer development programs with opportunities for advancement across our 18+ conceptsDining privileges across our portfolio of award-winning restaurantsProfessional growth through training, mentorship, and exposure to Michelin-level culinary talentWork-life balance with a supportive, award-winning team cultureThe opportunity to lead a high-performing restaurant within a growing, innovative hospitality group
Job Title: Restaurant General ManagerLocation: Tenerife, SpainSalary: €35,000 - €40,000 gross per year + bonus Start: ASAPIf you are a dynamic, experienced leader with a passion for premium hospitality and the drive to excel in a high-volume, award-winning environment, please send your resume to: luizas@corecruitment.com....Read more...
JOB DESCRIPTION
The Credit & Collections Manager is responsible for improving cash conversion, reducing Days Sales Outstanding (DSO), strengthening working capital performance, and providing operational leadership across the U.S. Accounts Receivable organization. This hands-on leadership role combines direct collection and billing activity with process improvement, reporting enhancement, technology adoption, capability development, and continuous improvement initiatives.
This position serves as the business process owner for GSC Credit & Collection activities and is responsible for developing standardized operating procedures, training programs, performance expectations, and best practices that support long-term organizational success.
Success in this role requires a thorough understanding of Stonhard's project-based business model and the unique collection, billing, documentation, and cash management requirements associated with both direct customer and general contractor accounts.
Essential Functions
Collection Leadership: Personally handle collections across the customer portfolio; lead escalation efforts to resolve payment issues for direct and general contractor accounts.
Process Ownership: Establish, document, and continuously improve standardized AR processes, governance standards, and training materials.
Cross-Functional Collaboration: Partner with Sales, Project Management, and Finance to resolve billing hurdles (e.g., retainage, lien waivers, change orders).
Working Capital Optimization: Develop action plans to reduce aged receivables, improve cash flow forecasting, and build priority-driven dashboards.
Technology Adoption: Support the implementation and team adoption of AR and collection technologies like HighRadius and Levelset.
Team Development: Provide coaching and matrixed leadership to AR Specialists to foster a culture of accountability and compliance.
Minimum Requirements
Education: Bachelor's Degree in Finance, Accounting, or Business.
Experience: 10+ years of progressive experience in AR, Credit, Collections, or Order-to-Cash.
Industry Knowledge: Proven success in a project-based business environment managing general contractor account complexities.
Leadership: Demonstrated success leading process transformations and influencing cross-functional teams without direct authority.
Skills: Strong analytical, negotiation, communication, and performance KPI development skills.
Preferred Requirements
Experience implementing HighRadius or similar collection software.
Experience with Infor LN or a comparable ERP.
Lean, Six Sigma or Continuous Improvement Certifications
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position
Benefits and Compensation
The pay range for applicants in this position generally ranges between $100,000 and $120,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Assistant Restaurant Manager - £40/42,000, cool late night venue Location – City of London I’m working with an iconic group in Central London…Fancy being part of a big, buzzing team where it’s not just food and drinks on offer, but music, events, entertainment, and so much more?This isn’t your usual restaurant in London, it’s a place where hospitality meets atmosphere, energy, and fun.If that sounds like the kind of environment you’d thrive in, keep reading…
Great company & a stable business,Opportunity for development – Fast trackWorking with industry leaders – award winning company
What will you do?
Manage the food and beverage service in the restaurant, heading up a team of 25Ensure team members maximize all sales opportunitiesHelp the team consistently maintain brand standards and high levels of customer serviceHandle all guest inquiries in an appropriate and professional mannerManage team member schedules, stock, and wastage levels
What you will have?
Previous experience in London restaurant, - full table service experienceExperience in supervising a teamAbility to demonstrate delegation skillsFlexibility to respond quickly and positively to a range of work situationsA passion for developing others to be part of a winning team
Keen to hear more, drop me your cv Stuart Hills or call 0207 79 02666 my phone line is always open Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Assist the Purchasing Manager with the day-to-day purchasing of goods and services.
Liaise with suppliers to obtain quotations, product specifications, pricing.
Maintain accurate purchasing records and supplier information within the procurement system.
Assist with supplier performance monitoring, including quality, delivery, and service levels.
Assist in market research to identify new suppliers, products, and cost-saving opportunities.
Assist in prepare reports and analyse purchasing data to support informed decision-making.
Work collaboratively with Sales, Customer Services, Finance, Operations, and other departments to understand purchasing requirements.
Work collaboratively with Bunzl stakeholders in other operating divisions.
Ensure purchasing activities comply with organisational policies, contractual agreements, and relevant legislation.
Support sustainability and value-for-money initiatives within the procurement function.
Undertake any other administrative or procurement-related duties appropriate to the role.Training Outcome:Career progression opportunities within Procurement upon successful completion of the apprenticeship.Employer Description:Bunzl UK Limited is part of Bunzl plc, a FTSE 100 international distribution and services group. Bunzl supplies essential products and services to businesses across the UK and Ireland through a network of specialist operating companies.
The organisation operates across a number of key sectors, including catering and hospitality, retail and packaging, safety and workwear, cleaning and care, healthcare and grocery. Bunzl provides a specialist sourcing, procurement, warehousing and distribution service, helping customers access the products they need efficiently and reliably.
Bunzl has a strong focus on supply chain efficiency, responsible sourcing, sustainability and delivering value to customers. Its scale and global supplier network enable it to provide tailored solutions while maintaining local expertise through its specialist businesses.Working Hours :Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Patience....Read more...
Marketing Coordinator - UK and EuropeLocation: Bradford, UK Hours: Full Time Reports to: Marketing Manager - US Corporate OfficeAre you ready to take your marketing career to an international level?Join The Gund Company, a successful US-headquartered manufacturer with a strong family-owned culture, ambitious growth plans and a genuine commitment to its people.In this varied role, you will be part of our global Corporate Marketing team, supporting company-wide initiatives while also helping to shape marketing activity for the UK and Europe from our Bradford site.You will have the opportunity to bring fresh ideas, take ownership of projects and make a visible contribution within a collaborative, values-led business where creativity, autonomy and global thinking are encouraged.Role overviewWe are looking for a Marketing Coordinator with a broad set of skills, a proactive approach and the ambition to develop with the business.The role will involve conducting market research, analysing data, supporting business development activity and regional events, and creating localised promotional materials that clearly communicate how The Gund Company’s products, manufacturing expertise, service, lead times and high-quality materials meet the needs of customers across the UK and Europe.This role would suit someone who is comfortable working independently, taking ownership of tasks, and bringing creative, practical ideas to the team.You will be organised, curious and self-motivated, with the confidence to work autonomously while staying well connected to colleagues across the wider global marketing function.Responsibilities include:
Conduct market research and qualify results to determine potential customers and competitors.Help develop and integrate our regional marketing presence in the EU and UK, as well as support broader business development and customer outreach efforts.Maintain and optimise customer relationship management database to segment customers for targeted promotional communications.Manage social media pages and ensure messaging is aligned with company guidelines.Create and deliver integrated campaigns for qualified prospects and existing customers.Develop marketing materials for specific market segments (e-mailers, technical bulletins, presentations, and handbooks) and related internal training documents to support best practices.Capture, create, and communicate market performance data (sales trends, account status, and website analytic reports) to sales team on a consistent basis.Coordinate logistics and sales support for trade shows, develop targeted marketing collateral, and research markets or additional event-specific promotional opportunities.Embrace TGC’s strong culture of continuous improvement.
Skills and ExperienceYou will ideally bring:
Degree-level education in marketing, business or a related discipline, or equivalent relevant experience.Previous experience in a marketing role, with exposure to campaign support, content creation, research, data analysis and internal or external communications.Strong written communication, organisation, research and data-management skills.Good working knowledge of Microsoft Word, PowerPoint and Excel.A good understanding of core marketing principles, audience segmentation, customer communications and the importance of consistent brand messaging.Clear written and spoken English.A self-motivated and organised approach, with the confidence to work autonomously, take ownership, collaborate with international colleagues and bring creative ideas forward.
It would also be beneficial if you have:
An additional qualification in marketing, digital marketing, communications or design.Experience working within an international business and/or manufacturing environment across UK and European markets.Experience with HTML, CRM systems, Adobe Acrobat or other design, email marketing or digital content tools.Awareness of local business culture, European markets and basic technical or manufacturing terminology.Second-language skills, particularly German.A curious, proactive and adaptable approach, with an interest in continuous improvement and developing marketing activity in a growing international business.
This is an exciting opportunity to join a successful international business where you can develop your marketing experience across the UK and European markets while being part of a wider global Corporate Marketing team.Apply today to take the next step in your marketing career with The Gund Company. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
Liaise with the Transport Department to ensure new bookings are promptly covered
Ensure collection, delivery, and customer contact numbers are present for all consignments, including customer contacts for jobs going out of normal working hours (07:00 - 18:00)
Liaise with customers and suppliers regarding any loading or unloading issues to avoid unnecessary delays and additional charges
Always backup any verbal conversations with customers via email including additional charges
Training:
Contact your assigned customer accounts to develop strong relationships and encourage greater spending. Reporting all contact in the notes section of the customer
Work closely with the sales team to re-establish relationships with any non-traders and upsell any current accounts
Participate in bi-weekly 1-1’s completed by line manager
Report to management and the rest of the team on your assigned customer accounts activity
Training Outcome:A recognised qualification:
You’ll receive an industry-recognised certificate, such as:
Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist (UK)
Additional training in communication, problem-solving, and digital skills
This qualification shows that you’re skilled in delivering excellent customer experiences
Employer Description:Established in 2016, Quickline Couriers offers same-day and dedicated delivery services.
From small vans up to artic vehicles throughout the whole of the UK and Europe with the heart of our operations strategically situated within Liverpool, Manchester, Preston, Stoke, and Birmingham, meaning we have access to all major motorways and roads which in return allows us to provide a prompt and efficient delivery service.Working Hours :Normal working hours (07:00 - 18:00). Working days TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
