Quality Assurance Service Manager
About the Role
London Borough of Haringey are seeking a Quality Assurance Service Manager to oversee all CQC quality assurance work through a dedicated team and working with colleagues across council directorates. The role will be responsible for ensuring that all the CQC quality statements are met and where they are not met, plans are in place and identified practitioners allocated to undertake the identified actions.
Main Responsibilities
Implement strengths-based, person centred outcome focused support that maximises independence and improves quality of life
Ensure legal literacy and compliance through teams and practice of the key legislative frameworks within adult social care
Prepare and implement the workforce learning and development aspect of the workforce plan for Adult Social Care staff that promotes a culture of continual learning and improvement
Assure safeguarding practice and service delivery, including quality assurance of social work practice and support development of robust models of auditing and quality assurance of professional practice
Lead on systems improvement that provides transformational change to residents in how services are delivered through co-production
Ensure the best quality social care is delivered to vulnerable residents and provide a crucial element of future CQC inspections
Provide high quality advice, support and assistance to Managers and Practitioners, the members on relevant Adult Social care strategies, policies, and projects
Advise on evidence-based social work practices and ensure social workers and their managers are able to use research in their practice
Ensure all service areas are inspection ready and services are assessed, improved and ready for future inspections
Have line management responsibilities for staff within the service ensuring the management duties and functions are carried out to the corporate expected standards
Provide draft responses to any members enquiries, complaints, and Ombudsman investigations and contribute to the strategic development of relevant policies, processes and guidance
Requirements
Proven experience as a Quality Assurance Service Manager or similar role
Qualified Social Worker including SWE registration
Strong knowledge of CQC quality assurance work and legislative frameworks within adult social care
Experience in workforce learning and development
Experience in quality assurance of social work practice and safeguarding practice and service delivery
Ability to lead on systems improvement that provides transformational change to residents in how services are delivered through co-production
Excellent communication and interpersonal skills
If you have the required skills and experience for this role, please apply with your updated CV via email to Ashley.Brown@servicecare.org.uk or call 01772 208 964.....Read more...
Quality Assurance Manager
Start date – ASAP
Contract length – Initially 3 months
Hours per week – 37 hours per week
Rate of pay - £500ltd per day
About the Role
The Quality Assurance Manager will play a critical role in ensuring that Slough Borough Council delivers effective quality assurance and evaluation of care and support services. They will manage a small team of Principal QA officers and four staff within the Market Management Team.
Responsibilities
Operational management function for the Quality Assurance Team
Work alongside the Contracts Manager as part of the wider Market Management team
Ensure quality assurance is undertaken by the team to reflect priorities on a risk stratified basis and meetings with service providers are in accordance with the agreed QAF
Through quality assurance processes ensure the team identify and document any areas of concern and address these to improve quality of service provision
To sign off visit reports, action plans, and escalate where necessary
Ensuring providers deliver safe and consistent services that focus on resident satisfaction including dignity and respect, ensuring outcomes are achieved
Identifying and addressing potential points of failure and working with providers to improve
Using robust data management in analysing, tracking and reporting on the performance of services, using local and national data, and national guidelines where appropriate
Identifying models of good practice and to support dissemination of these across agencies, attending relevant Provider Forums, contributing to the development of best practice standards
Requirements
Proven experience within Quality Assurance
Excellent knowledge of quality assurance methodologies and tools
Experience in data analysis and reporting
Experience in adult social care is desirable
If you are an experienced Quality Assurance Manager looking for a new challenge, this is an excellent opportunity to join a leading provider of quality care and support services. Apply now to be considered for this exciting role.
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Quality Manager / QA Manager Commutable from Bude, Launceston, Okehampton, Bideford, Tavistock and surrounding areas Up to £38,000 DOEThis is an excellent opportunity to work a for an award-winning Food manufacturer on the Devon/Cornwall border as a QA Manager / Quality Manager. Reporting in to the site Technical Director you will be working within a fast paced, flexible environment that has significant growth plans. You will be responsible for managing the Day-to-Day Quality at this BRC accredited site As the Quality Manager / QA Manager, you will be managing the Quality function. You will be responsible for ensuring technical compliance in the factory and supporting NPD with the successful launches of new products. Developing internal procedures to meet the technical strategy for the growth of the business.A key element of the role will be completing product specifications and maintaining technical compliance of raw material suppliers' information. Ensuring all customer specifications and pack copies are accurately submitted in line with the critical path deadlines. You will ensure products are manufactured to specification, maintaining the highest standards of food safety and quality. This includes overseeing the maintenance of the QMS system and ensuring all staff are adequately trained in relevant procedures. You will support the technical department with site audits and visits. Supporting and developing the current technical team and imparting your experience and knowledge to aid the department and business in progressing to the next level.The Quality Manager / QA Manager is Responsible for: ·Develop and submit technical documentation relating to finished product specifications, labelling details, and upkeep of raw material and packaging specifications, along with supplier approval. ·Gather and analyse technical data to fulfil customer and departmental Key Performance Indicators (KPI). ·Oversee maintenance of customer portals and specification systems. Ensure successful BRC compliance is maintained and assist in preparing for own-label customer audits. ·Provide technical documentation and data as necessitated by customers and third-party requests. ·Complete internal audits of the factory and quality management systems. People management - you will lead, manage and develop a growing team. You will have previous experience as a Quality Manager / QA Manager/ QA Supervisor, be dependable, knowledgeable, approachable and with good people skills. You will have good computer skills and an excellent telephone manner.Salary and Benefits ·Salary up to £38,000 depending on experience. ·28 days holiday and additional holiday with length of service ·Company Pension Scheme ·Private Health Care If the role is of interest then please send your CV today Key words Technical Manager, Technical Team Manager, QA Manager, Quality Assurance Manager, QA Supervisor ....Read more...
Quality Manager / QA Manager £35,000 - 45,000 DOE + Benefits Central BristolAn exciting opportunity for an individual with Technical/Quality management experience, gained within a food manufacturing environment. Based at a modern site in the heart of Bristol this company has been in existence for over 20 years and has experienced considerable growth over that period.They are now seeking a Quality Manager to join the team in a newly created role. Reporting to the Head of Technical, the successful candidate will be responsible for managing the QA team and associated audits.This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products - It is an excellent opportunity to join a privately owned company that prides itself on its innovative products in this pivotal role. Reporting to the Head of Technical and responsible for a team of three, the aim of this role is to manage and coordinate the on-going Quality Management Systems, make sure the site is audit ready and support the Head of Technical. This role offers tremendous opportunities for growth also It is essential that you have experience within the FMCG, food or drink sector. Key Responsibilities of the Quality Manager / QA Manager will include:
Develop and maintain the on-site quality management system to ensure continued BRC accreditationLiaise with the various food standard bodies e.g. BRC, Halal, Soil Association, FSA, EHO and international authoritative bodiesLead, motivate and develop the quality teamMember of the HACCP TeamManage and monitor customer complaints and investigations to comply with quality performance targets
Quality Manager / QA Manager Qualifications and experience:
Diploma/Degree in Food Science and Technology or comparableHACCP and Auditing (internal/external) qualificationsExperience of BRC site accreditation and retailer visits/audits
Quality Manager / QA Manager Benefits
Salary up to £45,000 DOEHolidays 25 days plus Bank HolidaysChristmas Shut down
If the role is of interest, then please send your CV today ....Read more...
Job Title: Assistant General ManagerH&C Solutions are delighted to offer this fantastic opportunity to join this stunning gastro pub which is in the heart of Wimbledon. Our client is an award-winning neighbourhood gastro pub, serving high quality modern European dishes, using the very latest equipment and cooking techniques. They have an intimate set up – only 80 seats - and guests are spoilt for choice with a selection of authentic, highly presented dishes along with a wine pairing list. There is strong emphasis on quality led service and they are fortunate to have a super supportive management team.Assistant General Manager Benefits:
Working for an independent gastro pub with a long-standing reputation as the local go to.Competitive starting salary - £35,000 package + bonuses + service chrage.You will receive guidance and support from an influential General Manager.You will work 48 hours per week.Lunch and dinner served from midday until 9pm.Latest finish is 11pmWimbledon location.
Assistant General Manager Requirements:
A highly competent, passionate, and professional Assistant General Manager.A great leader, someone who enjoys taking the time to support and development junior members with the restaurant team.An Assistant General Manager that can uphold health and safety regulations.The ideal Assistant General Manager will have a stable employment background and have worked in similar sized operations.....Read more...
Holt Executive are supporting a leader in the global aerospace industry that provides MRO services and is the principal aircraft repair and overhaul service in Europe.
They have an immediate requirement for a Safety & Compliance Manager to ensure planned and ad-hoc maintenance activities comply with all relevant regulations and internal company procedures.
Key Responsibilities for the Safety & Compliance Manager:
- Ensure compliance with MRP Part 145 & remain aware of any changes to regulations.
- Establish a programme of training & continuation training using internal and/or external sources.
- Interfacing with & maintaining relationships with regulatory authorities on quality assurance & regulatory approval issues that relate to airworthiness requirements.
- Ensure the organisation operates within the Air Safety Management System developed by the relevant Duty Holder and applicable single-service quality policy.
- Production and implementation of the Part 145 audit programme.
- Defining the human factors principles to be implemented within the organisation.
- Ensure Safety and Compliance Audits as prescribed by the Audit Plan are completed.
- Carry out unplanned Quality audits as and when requested by the Accountable Manager or Nominated Post Holders.
- Report any findings or concerns to the Accountable Manager or Nominated Post Holders.
- Ensure the adequate and appropriate closure of audit findings for root cause analysis, corrective and preventative actions within the timescales as identified.
- Management of the Part 145 certifying staff authorisation system.
- Compile submissions for MOE revisions as required. This is to include Form 2 submissions.
- Management of the Documentation Control system.
- Management and welfare of staff working in the MRP Part 145 environment.
- Ensure that the Part 145 Department complies with Customer Quality Requirements.
- Management and oversight of the SMS Programme within Military Operations.
Skills & Experience for the Safety & Compliance Manager:
- Detailed knowledge of MRP Part 145 and its practical application.
- Experienced and competent Investigator.
- Received formal aviation technical training.
- Current in Human Factors, Fuel Tank Safety and Electrical Wiring Interconnection Systems (EWIS) training.
Previous auditor experience in an aviation environment. - Eligible to qualify for and hold UK airside security passes, as per DFT regulations.
- Full, clean UK Driving License.
- Previous experience within an aircraft maintenance environment.
- Understanding of the staff certification authorisation process.
- Proficient IT skills in Microsoft Office (Word/Excel/PowerPoint).
If your skills and experience match this Safety & Compliance Manager opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com
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General Manager Private members club – £140k+ NEW ROLE ALERT! NEW ROLE ALERT! NEW ROLE ALERT! Please drop me your cv if you have London experience in the private members sector, at General Manager level for this luxury PVT members club in the West End. Our client manages an esteemed network of exclusive members' clubs spanning Europe and the UK, committed to delivering top-notch service and exceptional quality. Their range of offerings encompasses upscale restaurants, stylish bars, and exclusive private members' spaces that also feature coworking facilities. This progressive company is actively growing, with two exciting new venues in the pipeline, providing a stable work environment and seeking to welcome innovative and dynamic professionals. The General Manager
Ideally your background will be fine dining restaurants & private members clubs with an emphasis on quality produce & premium service. Someone that has worked within a private member’s club/ would needed to apply for this role. My client is after established, proven managers so you will need a minimum of 3 years as a Senior General Manager or Operations Manager/Director at the highest level. The ability to govern & motivate a large team will be paramount here, as well as overseeing other department heads
The Venues
Stylish and sophisticated, the venues provide an excellent place to excel in your career and develop with a quality company.
Interested in this amazing challenge? Contact Stuart Hills with your updated CV COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at COREcruitment or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.....Read more...
Technical Compliance Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
Technical Compliance Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
Job Title: Production Manager (Central Production Unit)Location: Wembley, LondonSalary: £45,000Join one of London’s most innovative grab & go food brands, dedicated to delivering outstanding quality and service. Located in Wembley, our Central Production Unit (CPU) is the heart of this operation.We are seeking a dynamic and experienced **CPU Manager** to lead this central production kitchen. You will oversee all aspects of production, ensuring the highest standards of food safety, quality, and efficiency. This is a pivotal role where your leadership will directly impact the success and growth.Responsibilities of the Production Manager
Manage day-to-day operations of the CPU, ensuring timely production and distribution of food products to various outlets.Lead and develop a team of chefs, kitchen staff, and logistics personnel, promoting a positive and productive work environment.Implement and maintain strict food safety and hygiene protocols in accordance with HACCP and food law regulations.Optimize production processes for maximum efficiency without compromising on quality.Collaborate with the R&D team to scale up new products from development to full production.Manage budgets, forecast production needs, and control inventory to meet business goals.Work closely with the supply chain to ensure timely sourcing of ingredients.Generate regular reports on production output, staff performance, and quality control measures.
The right Production Manager
Proven experience in a managerial role within a food production or kitchen environment.Strong leadership skills and the ability to manage, motivate, and develop a large team.In-depth knowledge of food safety regulations and HACCP certification.Excellent organizational and problem-solving skills.Ability to work under pressure in a fast-paced environment.Relevant culinary qualifications or equivalent practical experience.
Job Title: Production Manager (Central Production Unit)Location: Wembley, London** Salary: £45,000....Read more...
General Manager Location: Victoria, BCCompensation Package: $60,000 - $100,000 (Salary + Bonus + Tips)I am working with an exciting client with 4 restaurant locations around BC. With a focus on providing exceptional service and promoting a conscious dining culture, the company has established itself as a leader in the industry and are seeking a General Manager to join their team!Responsibilities:
Oversee all aspects of restaurant operations, including staffing, inventory management, customer service, and financial performanceDevelop and implement strategic plans to achieve business objectives, such as increasing sales, improving profitability, and enhancing guest satisfactionRecruit, hire, train, and supervise staff members to ensure high-quality service and adherence to company standardsCreate and manage budgets, monitor expenses, and optimize costs to maximize profitability while maintaining quality
Ideal General Manager:
2+ years’ experience in a high volume full-service restaurantStrong problem-solving abilities and the ability to handle guest complaints and resolve issues quickly and diplomaticallyWarm, friendly, focused, and professional demeanor, with an inclusive presence that fosters a welcoming atmosphere for guests and colleagues alikeStrong leadership skills with the ability to effectively manage and motivate a diverse team
If you’re interested in this opportunity, please send your resume to Dylan today!COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram. ....Read more...
An exciting new job opportunity has arisen for a dedicated Deputy Ward Manager - Acute to work in a spectacular mental health hospital based in Cheadle, Greater Manchester area. Your will be working for one of UK's leading health care providers
This special hospital offers a comprehensive inpatient specialist mental health service for young people and adults. The service is dedicated to providing innovative, high quality care and treatment for patients with challenging and complex needs, in order to enable their recovery and re-engagement with the community
**To be considered for this position you must be qualified as a Registered Mental Nurse with a current active NMC Pin**
As the Deputy Ward Manager your key responsibilities include:
Assisting the Ward Manager in providing day to day management and supervision of the ward
Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff
Implementing best practice across the ward
Support changes within the service
Responsible for the clinical direction of the service
Support the delivery of personalised care and contribute to service improvement
The following skills and experience would be preferred and beneficial for the role:
Knowledge of NMC standards guidelines, requests and professional practices
Demonstrates a positive attitude and commitment to change, improvement and quality
Ability to develop and use flexible and innovative approaches to practise
Excellent verbal, interpersonal and written communication skills, IT literate
Experienced in delivering and receiving supervision
The successful Deputy Ward Manager will receive an excellent salary of £38,475 - £41,648 per annum. This exciting position is a Full Time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free onsite parking
Subsidised lunches
25 days holiday plus bank holidays and your birthday off
Online benefits and cash back rewards
Dedicated career pathway
NMC payment in full
Pay enhancements
Reference ID: 6384
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
SEND Service Manager – Rochdale£460 Day rateContract – Full Time:Duties/Responsibilities:
The SEND Service Manager will be responsible for the Rochdale internal SEND services and support the commissioning and quality assurance of external provision to meet the needs of this cohort of children and their families.The post holder will act as an expert advisor to Children’s Service’s Assistant Directors in support of statutory compliance around SEND.The role will oversee the operational delivery of the Education Health and Care Planning Team (EHCP).The post holder will lead the strategic direction of the team in partnership with a range of stakeholders.The SEND Service Manager will ensure statutory compliance around the key SEND functions and manage internal resources to best meet the needs of children with SEND.3 days in the office a week, hybrid
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
An outstanding new job opportunity has arisen for a dedicated Area Manager to work for a new care operator and be at the forefront of an exciting new care revolution. Our client will provide support for people with learning disabilities needs who would benefit from their supported living homes
Our Client is looking for an Area Manager to register and commission a brand new service which will cater to adults with learning disabilities within the Great Yarmouth, Norfolk area. The ideal Manager would have experience of starting a new service and putting everything in place and also tender for care packages in order to bring the home to 100% occupancy, recruit staff and usher in a staffing team in order to make this home a success. You will also initially be the homes registered manager
The company has plans to open further services over the years and as the company grows there will be opportunities for promotions within the company so this is a great opportunity for someone to earn a very senior position
As an Area Manager your key responsibilities include:
You will work closely with the board of directors in order to ensure positive outcomes.
Recruit a staffing team in line with the demands of the service.
Apply for and gain CQC registration for this service.
With passion and focus you will build an environment where the company values can flourish
Work towards all company targets are achieved through your effective leadership
Promote the highest standards of care and service – ensuring quality standards are maintained within all aspects of the business
seek opportunities to strengthen professional relationships and identify business development opportunities and networks
Support ensuring a homely & safe environment that meets service user’s individual needs and integration with the local community
To have extensive knowledge and understanding of the Care Quality Commission and service user’s with learning disabilities and mental health needs
The following skills and experience would be preferred and beneficial for the role:
You must hold an NVQ/QCF Level 5 in Health & Social Care or similar
You will have a background of managing staff and of working at Operations Manager level .
Must be driven, motivated and committed to providing industry leading care and service
Demonstration of strong leadership and management qualities are essential, as is a dynamic and flexible approach to the role
Knowledge of various learning disabilities and complex needs, along with empathy and sensitivity to the unique challenges individuals may face
Ability to inspire and motivate teams, provide clear direction, and lead by example
The successful Area Manager will receive an excellent salary of £45,000 - £65,000 per annum PLUS Bonuses when KPI’s are reached. This exciting position is a permanent full time role working on days. In return for your hard work and commitment you will receive the following generous benefits:
*Performance Bonus*
Annual Leave
Pension plan
Career development and progression
Employee Assistance Programme
Reference ID: 6564
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to work for a new care operator and be at the forefront of an exciting new care revolution. Our client will provide support for people with learning disabilities needs who would benefit from their supported living homes
Our Client is looking for an Operations Manager to register and commission a new 9 bed service which will cater to adults with learning disabilities within the East Colchester area. The ideal Manager would have experience of starting a new service and putting everything in place and also tender for care packages in order to bring the home to 100% occupancy, recruit staff and usher in a staffing team in order to make this home a success. You will also initially be the homes registered manager
The company has plans to open further services over the years and as the company grows there will be opportunities for promotions within the company so this is a great opportunity for someone to earn a very senior position
As an Operations Manager your key responsibilities include:
You will work closely with the board of directors in order to ensure positive outcomes.
Recruit a staffing team in line with the demands of the service.
Apply for and gain CQC registration for this service.
With passion and focus you will build an environment where the company values can flourish
Work towards all company targets are achieved through your effective leadership
Promote the highest standards of care and service – ensuring quality standards are maintained within all aspects of the business
seek opportunities to strengthen professional relationships and identify business development opportunities and networks
Support ensuring a homely & safe environment that meets service user’s individual needs and integration with the local community
To have extensive knowledge and understanding of the Care Quality Commission and service user’s with learning disabilities and mental health needs
The following skills and experience would be preferred and beneficial for the role:
You must hold an NVQ/QCF Level 5 in Health & Social Care or similar
You will have a background of managing staff and of working at Operations Manager level .
Must be driven, motivated and committed to providing industry leading care and service
Demonstration of strong leadership and management qualities are essential, as is a dynamic and flexible approach to the role
Knowledge of various learning disabilities and complex needs, along with empathy and sensitivity to the unique challenges individuals may face
Ability to inspire and motivate teams, provide clear direction, and lead by example
The successful Operations Manager will receive an excellent salary of £55,000 - £65,000 per annum PLUS Bonuses when KPI’s are reached. This exciting position is a permanent full time role working on days. In return for your hard work and commitment you will receive the following generous benefits:
*Performance Bonus*
Annual Leave
Pension plan
Career development and progression
Employee Assistance Programme
Reference ID: 6564
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Position: Product Manager - Engine DivisionLocation: Buckinghamshire, UKSalary: £70K-£75K Our client is a World Leader in the Motor Manufacturing industry and supplier of top-tier commercial and residential engines, catering primarily to the Turfcare and garden equipment sector, as well as general industrial applications. With a strong foothold in the market, they are renowned for their commitment to innovation, quality, and customer service. Job Description:As the Product Manager for the Engine Division, you will spearhead the development and growth of their engine sales business across the designated EMEA trading area. Your role will encompass devising comprehensive strategies, managing OEM relationships, overseeing sales, marketing, and aftersales teams, and ensuring the highest standards of service quality. Key Responsibilities:Develop and implement strategic plans to drive engine sales growth through OEMs and distributor networks within the EMEA region.Manage the overall representation and service quality of the aftersales and parts network throughout the trading area.Create annual budgets and activity plans, ensuring alignment with financial targets.Provide leadership and direction to the UK-based sales, marketing, and aftersales teams, fostering skill development and talent acquisition as needed.Support the Sales Manager in nurturing positive relationships with OEM partners.Report directly to the Senior Manager based in the Engine Department. Required Experience:Minimum 2 years of leadership experience in a comparable role, with proficiency across all main departmental functions.At least 10 years of commercial experience in the engine business or related B2B product sales, preferably within Turfcare, Agriculture, or Construction markets.Familiarity with international markets and a track record of success in global business environments.Knowledge of GPE (General Purpose Engine) market or experience in Turfcare/Agriculture/Construction OEM standards and practices is highly advantageous.Preferred qualifications include an Engineering and/or Business degree. Additional Information:This role offers a hybrid working environment, allowing for a mix of office and remote workdays.You must be willing to travel extensively across Europe and occasionally globally.If you meet the requirements and are ready to lead the charge in driving our clients engine division's success to new heights please get in touch with sarah@cpi-selection.co.uk....Read more...
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
* Create and implement policies and procedures for customer service.
* Establish and convey standards for service.
* Cultivate customer relations through networking.
* Oversee daily operations of the service team.
* Delegate tasks effectively for departmental efficiency.
* Ensure resources for service delivery.
* Review and manage customer complaints.
* Handle escalated service issues.
* Implement strategies for service quality enhancement.
Requirements:
* Previously worked as a Customer Services Manager or in a similar role.
* At least 3 years of experience in a management role.
* Have industry experience.
* Background in customer service and leadership roles.
* Understanding of customer service principles and practices.
* Strong product knowledge.
* Degree in Business Administration or relevant field.
* Skilled in CRM and MS Office.
* Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
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An exciting new job opportunity has arisen for a Deputy Care Home Manager to work in an exceptional residential care home based in the Lydney, Gloucestershire area. You will be working for one of UK’s leading health care providers
This care home provides quality support based on respect for those who use our service, their right to make choices, maintain dignity and receive the best of care to suit individual needs
**To be considered for this role you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**
As the Deputy Manager your key responsibilities include:
Support the Home Manager in ensuring that the home is maintained in accordance with our regulatory bodies
Line manage the senior team to ensure high standards of care and service are achieved within the home to regulatory standards
Support the Service or Home Manager in managing the home to ensure the best level of care is provided
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous deputy managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Deputy Manager will receive an excellent salary of £11.90 per hour and the annual salary is £24,752 per annum. This exciting role is a Full Time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Enhanced disclosure cost coverage
Comprehensive induction and commitment to ongoing training
28 days annual leave including bank holidays
Online benefits and cash back rewards
Cycle to work scheme
SMART Pension option
Reference ID: 5426
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers. The focus here is on freshness, sustainability, and customer satisfaction. As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.Key Responsibilities of The General Manager
Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.Ensure compliance with health and safety regulations, food hygiene standards, and company policies.Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.Champion a customer-centric approach and always uphold the highest standards of service excellence.Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager - Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.- Excellent communication, interpersonal, and problem-solving skills.Job Title: General Manager - Daytime Operations (Food Retail)Location: Cambridge, UKSalary: £40,000....Read more...
Sirona Medical are recruiting for a Social Work Practice Manager for a Local Authority in London. If you are available and interested in working with Sirona Medical as a Social Work Practice Manager, please do not delay in contacting us. Job Role: This particular role is based within London. The Practice Manager will be reporting to a Team Manager, to manage and professionally supervise a number of qualified & support staff and to support other colleagues. To be responsible for ensuring the delivery of high quality and legally compliant social care practice to agreed standards for the staff within the remit of the post. To undertake the full legal range of social care assessments and develop person-led support plans that meet the needs and outcomes of individuals.Sirona Medical will be providing the Social Work Practice Manager on an agency contract. This is a full time agency post 36 hours per week. As a Social Work Practice Manager, you must have a degree in Social Work, recent experience supervising staff, Social Work England Registation. What Sirona Medical will offer you: - Great pay rates dependent on specialities. - Variation of locations you want to be booked. - A dedicated recruitment consultant - 24 hour support. - Fast track registration with efficient compliance process. - An Excellent Referral Bonus Scheme! We also supply Social Workers through to Team Managers/IRO's nationwide. Sirona Medical is a Healthcare Recruitment Agency supplying staff across many sectors within the UK. Sirona Medical has an excellent reputation for providing reliable Healthcare Professionals to Local Authorities. We are renowned for our fast, friendly and high quality service. Our thorough recruitment process ensures that we only provide the very best talent to our clients. With over 60 years combined experience in the recruitment industry, our experienced Recruiters are always available to provide you with the highest service levels. Sirona Medical believes in the ethics of providing more than just a service, but a relationship that allows both clients and candidates, to feel that no matter the query, request or demand, we will meet and exceed your expectations. Talk to real human, a real recruiter not a computer or an order filler, honestly we don’t bite, please give us a call when you are free or contact us via the advertisement apply button, alternatively send us an email. Please contact the Social Work Department at Sirona Medical for more information socialwork@sirona-medical.co.uk....Read more...
Our client an established and growing Food Manufacturing / Processing business are currently looking to recruit an experienced Technical Manager with a food industry background. As Technical Manager you will have key responsibility for:
Act as the technical and compliance contact for customers, service providers and a growing team
Advise the product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with team members on all matters related to product quality and report back to the relevant people
Complete inbound product checks of all raw materials
Provide additional QC support during production runs
Key Responsibilities:
Act as the Technical and Compliance contact for customers and service providers.
Act as Technical Support for the growing team where required, providing monthly reporting on compliance, growing, pest & disease, product quality, customer issues and complaints
Advise product development team of all relevant food safety guidance and legislation
Ensure product packaging compliance
Liaise with the site team on all matters related to product quality and report back as appropriate
Complete inbound product checks of all raw materials and components
Provide additional QC support during production runs
Manage weekly, monthly, quarterly and annual tasks associated with the Quality Management System.
Lead the annual BRC certification renewal audit
Oversee the HACCP, TACCP & VACCP systems
Product & service supplier approval and management
Corrective actions, non-conformances
Manage laboratory testing compliance, finished product release, recall program, document control and traceability programs
Responsible for management and development of raw material and final product specifications
Managing the technical@ inbox and Outlook calendar.
Manage the Organic certification compliance and annual renewal audit
Experience Requirements:
Experience in a Technical Management / Quality Assurance role within the Food Manufacturing Industry Sector or closely allied sector
Have a good knowledge of HACCP TACCP & VACCP systems
Understanding of trace testing
Strong Excel knowledge and skills
Excellent attention to detail - quality controlling
Experience within BRC - Supply chain assurance
Must have experience in running a QMS
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Registered Manager - CQCCheltenham£38,000 - £45,000Registered Manager required for a Cheltenham based care and support service, delivering quality care across Gloucestershire.The service enables adults with disabilities, complex needs and mental health conditions, to thrive in a variety of care settings.The company offer a person-centered approach, that involves the people that they support in all areas and provide them with the platform to achieve, regardless of disability.Required:
Positive attitude.Have or be working towards QCF Level 5/NVQ Level 4 or equivalent.Ability to think fast and act quickly and appropriately with each person.Follow and implement CQC processes and procedures.
This is a fantastic opportunity to join a thriving, growing business that can offer career progression as well as a varied workload, in a host of locations across Gloucester and Cheltenham.The key to the companies success has been down to offering quality care and offering continued support and development to its staff.For more information on the role, please call Rhys Jones in the Cheltenham, Safehands office.....Read more...
Food Service Manager - South Dublin
MLR are looking for a Food Service Manager to join this high paced and much-loved property in South Dublin.
With the emphasis on quality service, our client is looking for a vibrant individual who is passionate about their career choice. You will be responsible for the delivery of high standards of product and service, while promoting a professional and positive image to all customers and staff.
The ideal candidate for this role will be ambitious and hardworking, with a can-do attitude. The ability to motivate those around you along with excellent training and communication skills is a must for this role.
This is a great opportunity for someone who likes leading from the front with a hands-on approach. If this position is for you, please apply through the link below....Read more...
Are you an experienced Operations Manager, Area Manager, Regional Manager within childrens social care? Do you want to work for one of the UK's most exciting provider? This is the role for you! Apply here!
I am looking to recruit an experienced Regional Operations Manager who has experience managing multiple sites to join a fantastic organisation. The Regional Manager will oversee a number of services including Complex Needs, Challenging Behaviours and residential homes for children and young adults with learning disabilities, autism and mental health conditions based in the Melksham.
The Regional Manager will be responsible for the day to day running of the services, line managing Service and Registered Manager's, OFSTED compliance across all sites, budget and financial performance of the region.
The Regional Manager role has a fantastic salary with bonus potential.
The Regional Manager must have
Extensive experience working with vulnerable children/young adults including Autism, Learning Disabilities, Mental Health conditions and Challenging Behaviour
Commercial experience growing regions by acquisitions, tendering and market knowledge
Supervisory or management experience overseeing Registered and Service Manager's
High level of knowledge around OFSTED, care quality standards, safeguarding and service management
Ability to liaise with key stakeholders and external agencies
Business and financial acumen to oversee action and development plans, financial budgets and accounts
Be commutable to Tower Hamlets and/or Wandsworth
This is huge opportunity for a strong Area Manager or Regional Manager in children’s social care to join the UK's most exciting children social care provider!
Please follow the instructions on this website to apply your interest, or alternatively for more information on this position please contact Jordan Bright at Charles Hunter Associates on 0118 948 5555 or via email at jbright@charecruitment.com
#IND-CH-SUPWK-PRM24....Read more...
Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday – Friday position based in Hampshire.
Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.
Customer Service & Lens Supply Manager – Role
Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
Ensuring delivery of high quality / on time product to distributors
Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
Supporting and monitoring manufacturing to meet distributor / customer demand
Customer Service & Lens Supply Manager – Requirements
Dispensing Optician qualification preferred
Working knowledge of Ophthalmic lens supply chains
Excellent customer service skills
Willing to embrace new challenges and learn new skills to meet the broad nature of this role
Customer Service & Lens Supply Manager – Salary
Base salary up to £45k
Plus a range of additional benefits
To avoid missing out on this opportunity, please click on the Apply Now button below.....Read more...
