Working as part of a team to deliver a consistent, high-quality service, carrying out a range of customer service and administrative tasks to support the team including carrying out surveys on tenants who have recently had a repair carried out by Ongo. Monitoring of repairs to ensure they have been completed and notifying the Customer Relations & Service Improvement Manager of any that aren’t complete
Deal with a range of customers daily, answer queries and offer information that involves a lot of interaction with the public (as well as with colleagues) in a variety of methods including face-to-face, over the phone and via email, handling anything from general enquiries to complaints.Training:Ongo is seeking an enthusiastic apprentice who will gain a Level 2 qualification in Customer Service.
Your study day will be conducted online via Zoom. Training Outcome:Develop the skills to build a career in Customer Relations.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighbouring areas.Working Hours :The role is working Monday to Friday. Times are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a business administration apprentice to join our existing busy team. We are looking for a professional, capable and motivated individual to provide proactive support to the Office Manager. This apprenticeship role is ideal for someone who enjoys being busy, has plenty of initiative, is confident and high energy.
MAIN DUTIES AND KEY RESPONSIBILITIES
To represent the company in a professional manner, and to understand and focus on the company’s vision.
To maintain Confidentiality at all times.
To develop and maintain effective recording of administrative processes, every call must be logged and details are crucial.
To be able to implement and maintain recording and reporting systems in line with company requirements.
To be able to prioritise and organise own workload effectively.
Responsible for ensuring effective communication with service stakeholders including but not limited to Care and Support workers.
Conduct as required one to one discussions with Care Workers highlighting any ongoing issues to management.
Professionally liaise with Family, Next of Kin, GP’s, Social Workers, Local Authority Commissioners, Care Quality Commission and other Health Professionals at all times.
To monitor and evaluate Care Workers as part of a routine approach to regular supervision, in response to particular concerns, or as directed otherwise.
To support Care Workers in their role through providing guidance where necessary.
To ensure that all care staff receive the necessary support, in a way that is culturally and ethnically sensitive and reflects their needs in relation to their age, gender, sexuality, social class, disability and / or religious belief.
To ensure all relevant communication records are uploaded to Company Computer Software Programme and Care Hub.
Participate in a variety of quality monitoring methods, including postal and telephone surveys, evaluating staff and service user satisfaction.
Complete and monitor electronic MAR charts dashboard and take any action from findings. Report further to the relevant person.
Monitor and input relevant entries within our Company Computer Software and Care Hub, analyse for trends and where identified report to line manager.
To undertake duties appropriate to the scope of the position as maybe required from time to time.
Training:On-the-job training is delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to proceed to Social Care Management.Employer Description:Quality First and Foremost Care is an independent provider of Home (Domiciliary) Care to people living at home. Our passion and focus are providing high-quality person-centered care, treating all our Service Users with dignity and respect, and ensuring their safety, health and well-being.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Remain calm under pressure,Interpersonal skills....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve.
Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work.
When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service.
Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis.
Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource.
Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills.
Establish a good working relationship with colleagues, customers and 3rd parties
Maintain assigned contracted customers IT systems for safe, effective use by all end users.
Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB).
Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact.
Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies.
Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied.
Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions.
Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions.
Identify and record new leads or products for Levett Consultancy by informing the Business Support Team.
Install and configure end user client device hardware operating systems and applications as directed by your line manager
Training:
A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace.
Training Outcome:
Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect
Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Visiting service users in their own home and in the community
Offer social, domestic, personal care and palliative care
Companionship
Fluid and nutrition support
Outreach support
Light domestic duties
Training:The Apprenticeship Standard is Level 2 Adult Care Worker.
You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor.Training Outcome:Progression to the Level 3 qualification and full time employment. Employer Description:South Western Care Services was established in 2011 by Mrs Tracey Marie Thorpe - following a career in care in both carer and managerial roles Tracey decided to put her knowledge, training and experience into setting up her own domiciliary care agency providing quality care to the elderly within their own homes with the help of a team of experienced, dedicated carers and office staff that have joined force with Tracey over the years.
Tracey is the registered provider with the Care Quality Commission, who regulate the service. All inspections and outcomes can be found at www.cqc.org.uk . In 2019 Tracey's daughter Rosie Thorpe became a registered manager of South Western Care Services.
• Commissioned by Cornwall Council and the NHS.
• Cover Helston, Mullion, Porthleven, Hayle & surrounding villagesWorking Hours :Shifts available 7am - 3pm or 3pm - 10pm.
Shifts can be flexible depending on availability.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Under supervision provide all aspects of care for children including washing, changing and feeding
To assist with meeting the personal, social and emotional needs of individual children
To provide adult interaction with children in the nursery
To attend all training relevant to the role and deemed appropriate by the manager/training provider
To be aware of and abide by the nursery’s confidentiality policy and all other policies the manager deems appropriate
Support all staff and engage in a good staff team
Team work
Training:
Early Years Educator Apprenticeship Standard - Level 3 (completed over 18-months)
Functional Skills as required
The Childcare Company is an Ofsted ‘Grade 2 Good’ established leading National training provider delivering high quality apprenticeships in partnership with childcare employers to support the development and growth of our workforce
The Childcare Company is dedicated that each apprentice has the best possible learning journey, by providing training that develops the apprentice’s workplace skills, knowledge and personal development (behaviours), that will have a positive impact on them, in their workplace and in the wider society and most importantly sets a solid foundation to progress in their chosen career path
Training is delivered through blended learning
Supported by one our sector specialist tutors the tutor will deliver teaching sessions using a variety of methods including; face to face, Skype, virtual classroom, face time and telephone and additionally provide support and motivation
Working in partnership with the employer, apprentices will be provided with ‘on the job’ and ‘off the job’ training during their paid working hours
Training Outcome:
Career as an Early Years Practitioner, progressing to Room Leader, Deputy Manager
Employer Description:Here at Kangaroo Pouch we believe that every child matters and their individuality should be embraced and respected. We achieve our goals through valuing each and every person involved in a child's development; children, parents and staff. Every individual can make a positive contribution. All staff at Kangaroo Pouch follow our Pouch Values to ensure that children receive childcare of the highest quality. Our staff are Passionate about childcare and follow Outstanding practices, working in Unity with each other to deliver an exceptional service. Our staff take a Child-centred approach to care and learning and have High Expectations for both themselves and the children.Working Hours :Monday - Friday. Shifts to be agreed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Creative,Patience....Read more...
Under supervision provide all aspects of care for children including washing, changing and feeding
To assist with meeting the personal, social and emotional needs of individual children
To provide adult interaction with children in the nursery
To attend all training relevant to the role and deemed appropriate by the manager/training provider
To be aware of and abide by the nursery’s confidentiality policy and all other policies the manager deems appropriate
Support all staff and engage in a good staff team
Team work
Training:
Early Years Educator Apprenticeship Standard - Level 3 (completed over 18-months)
Functional Skills as required
The Childcare Company is an Ofsted ‘Grade 2 Good’ established leading National training provider delivering high quality apprenticeships in partnership with childcare employers to support the development and growth of our workforce
The Childcare Company is dedicated that each apprentice has the best possible learning journey, by providing training that develops the apprentice’s workplace skills, knowledge and personal development (behaviours), that will have a positive impact on them, in their workplace and in the wider society and most importantly sets a solid foundation to progress in their chosen career path
Training is delivered through blended learning
Supported by one our sector specialist tutors the tutor will deliver teaching sessions using a variety of methods including; face to face, Skype, virtual classroom, face time and telephone and additionally provide support and motivation
Working in partnership with the employer, apprentices will be provided with ‘on the job’ and ‘off the job’ training during their paid working hours
Training Outcome:
Career as an Early Years Practitioner, progressing to Room Leader, Deputy Manager
Employer Description:Here at Kangaroo Pouch we believe that every child matters and their individuality should be embraced and respected. We achieve our goals through valuing each and every person involved in a child's development; children, parents and staff. Every individual can make a positive contribution. All staff at Kangaroo Pouch follow our Pouch Values to ensure that children receive childcare of the highest quality. Our staff are Passionate about childcare and follow Outstanding practices, working in Unity with each other to deliver an exceptional service. Our staff take a Child-centred approach to care and learning and have High Expectations for both themselves and the children.Working Hours :Monday - Friday. Shifts to be agreed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Creative,Patience....Read more...
Daily duties:
Dealing with customer requirements for services and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction.
Dealing with and planning all sales and service enquiries.
Managing the allocation and handover of customer's new and service vehicles.
Liaising with our workshop team to ensure timely completion of customer vehicles.
You will be required to upsell, making customers aware of the various additional accessories available as well as the service/ warranty plans.
Requirements of the After Sales Operative:
Previous Sales/Service Advisor experience within the automotive industry is preferred.
Prepared to attend Honda Dealer training courses
Diary management.
Training:
Project Manager Level 4 Qualification.
At least 6 hours of your working hours will be spent training or studying.
English and Maths functional skills, unless already obtained.
End Point Assessment preparation.
Training Outcome:Potential for full time employment. Employer Description:We are one of the Britain's longest established and most respected retailers of quadbikes. We are a main dealer for Honda ATVs as well as selling quality second hand quads. We also offer servicing, repairs and maintenance either here at our workshop or on site.Working Hours :Monday - Friday.
Between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Physical fitness,Use of initiative,Telephone Skills....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and a roadworthy condition
Training:
Our training partner will deliver a high quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art bodyshop
No college attendance required as training will take place onsite.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician.
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete you will achieve a Level 3 Vehicle damage mechanical, electrical and trim (MET) technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:Following completion of your apprenticeship, you can expect permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager.Employer Description:Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago. Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City. Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.Working Hours :Typically 8.00am to 5.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and a roadworthy condition
Training:
Our training partner will deliver a high quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art bodyshop
No college attendance required as training will take place onsite.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician.
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete you will achieve a Level 3 Vehicle damage mechanical, electrical and trim (MET) technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can expect permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager
Employer Description:Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago. Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City. Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme here in our state-of-the-art Bodyshop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle paint technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can have a full-time career within the automotive industry with many opportunities to progress to positions of authority such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago.
Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City.
Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016.
We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
You’ll lead and support a team of playworkers in delivering a high-quality, safe, and engaging wraparound care experience. Your week includes overseeing breakfast and afterschool clubs, ensuring each session runs smoothly and meets children’s developmental needs. Each morning and afternoon, you’ll assist with the walking bus service to safely escort children between school and the club.
You’ll also handle planning and preparation, organizing creative activities, and working with the Manager to evaluate and enhance the program. Your leadership helps maintain a positive environment, encouraging initiative and professional growth among the team.
Throughout the week, your core responsibilities will include:
Supervising and supporting the playworker team to deliver engaging activities
Monitoring health and safety standards, and managing any incidents
Building positive relationships with children, parents, and the team to foster a community atmosphere
Handling administrative duties, coordinating with schools, and reporting to the Manager on program effectiveness
This role is ideal for an organized, proactive childcare professional who is committed to children’s safety, development, and well-being
Training:
Early Years Educator Level 3 Apprenticeship Standard
Training Outcome:
Once you finish the apprenticeship, there may be an opportunity to continue working for the same company and/or progress to the next level of apprenticeship
Please speak to your employer or training provider about further employment opportunities upon the completion of your apprenticeshipEarly Years Educators are found in a range of settings which can include day nurseries, playgroups, nursery schools, pre-schools, kindergartens, primary schools, hospitals, social care settings, out of school environments and local authority provision, giving you a broad range of employment opportunities
Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies. Handling all relevant administration
Training:
You will acheive a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
VRQ in Parts
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Responsibilities of a Hospitality Team Member at Origin Kensington:
Menu Knowledge:
Understand and explain all dishes, ingredients, and preparation methods to guests
Recommend dishes based on dietary requirements and preferences
Stay updated on seasonal changes to the menu and specials
Bar Knowledge:
Prepare and serve a variety of beverages, including cocktails, wines, and spirits
Provide recommendations based on guest preferences
Maintain cleanliness and organisation of the bar area
Barista Duties:
Prepare and serve high-quality coffees and teas, ensuring consistency
Operate and maintain coffee machines and equipment
Engage with guests to provide personalized service and recommendations
Guest Service:
Greet and seat guests warmly, ensuring an exceptional first impression
Take orders accurately and relay them to the kitchen efficiently
Ensure guest satisfaction by addressing concerns promptly and professionally
Table Service:
Deliver food and beverages to tables promptly and with care
Manage table settings, clearing, and resetting for a seamless dining experience
Upsell menu items and promotions to enhance the guest experience
Health and Safety:
Adhere to all food hygiene and safety standards
Report any maintenance or safety concerns to management
Team Collaboration:
Support colleagues in all areas of the restaurant during busy periods
Participate in team briefings and training sessions
This multifaceted role ensures a dynamic experience for both team members and guests, emphasizing the luxury standards of Origin Kensington
Training:Hospitality Team Member Level 2.
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Team Member Level 2 Apprenticeship at the Royal Garden Hotel, you could pursue roles such as:
Restaurant Supervisor
Barista Specialist
Bartender/Mixologist
Guest Service Assistant
Events Coordinator
Front Office Assistant
Food and Beverage Manager
With further training, you can progress to senior positions like department manager or specialise in areas such as sommelier, catering manager, or hotel operations
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
Customer Service:
Provide excellent communication to the school
Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service
Requesting, follow up and closing quotes with adequate description and detail
Technical Responsibilities:
Desktop & Applications Support/Server & Network Support/Configuration & Installation
Learn to maintain an up-to-date and accurate database of school hardware and software
Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation
Quality Management:
Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers
Customer relations/satisfaction e.g., customer feedback
Ensure any non-conformances are reported (for any mistakes or complaints etc.)
General: (will be to:)
Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines
Ensure excellent communication with schools, manager, and other team members
Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?
The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Functional Skills in maths and English, if required
Get an introduction to Windows, Linux and PowerShell
Training Outcome:90% of QA apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.Employer Description:Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday - Friday, between 9am and 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians
The role will also require working in other areas of the practice such as reception
Dealing with patient queries, answering the phone, taking payments and booking appointments
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & Maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Devonshire House provides high quality private dentistry for all of the family. Our Specialist Dentists and supporting team combine a modern approach to dentistry with great customer service. Our dental practice in Cambridge is also a training centre, providing postgraduate education and mentoring to fellow dental professionals.
We are proud to have been awarded Best Patient Care South East. Each and every one of our team of 85 is passionate about providing the best possible patient care and this award reflects their hard work and dedication.Working Hours :Spread over 4 days, Monday - Friday. 7.30am - 6.30pm with an hour lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice will:
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting health and independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse or other registered care professional's dependent on setting
Training:
Apprentice will complete Level 5 Nursing Associate Apprenticeship qualification
Foundation Degree approved by the Nursing and Midwifery Council in line with the requirements specified in the Nursing Associates Programme Standards (NMC 2018) which includes the mandatory protected learning time and a minimum 460 hours of external practice placements
Training and training location to be confirmed.Training Outcome:Upon successful completion of the apprenticeship, the apprentice will be guaranteed a position as a Nursing Associate within the trust. This however is not guaranteed to be within the same service you completed your apprenticeship on.Employer Description:Lancashire & South Cumbria is a Mental Health & Wellbeing Trust.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT.Working Hours :Shifts will be determined by the service/ward manager but as it is a 24/7 service shift/rota work will be a requirement of this role.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Patience....Read more...
The apprentice will:
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting health and independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse or other registered care professionals dependent on setting
Training:
Apprentice will complete Level 5 Nursing Associate Apprenticeship qualification
Foundation Degree approved by the Nursing and Midwifery Council in line with the requirements specified in the Nursing Associates Programme Standards (NMC 2018) which includes the mandatory protected learning time and a minimum 460 hours of external practice placements
Training and training location to be confirmed.Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be guaranteed a position as a Nursing Associate within the trust. This however is not guaranteed to be within the same service you completed your apprenticeship on.
Employer Description:Lancashire & South Cumbria is a Mental Health & Wellbeing Trust.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT.Working Hours :Shifts will be determined by the service/ward manager but as it is a 24/7 service shift/rota work will be a requirement of this role.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Patience....Read more...
The apprentice will:
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting health and independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse or other registered care professionals dependent on setting
Training:
Apprentice will complete Level 5 Nursing Associate Apprenticeship qualification
Foundation Degree approved by the Nursing and Midwifery Council in line with the requirements specified in the Nursing Associates Programme Standards (NMC 2018) which includes the mandatory protected learning time and a minimum 460 hours of external practice placements
Training and training location to be confirmed.Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be guaranteed a position as a Nursing Associate within the trust
This however is not guaranteed to be within the same service you completed your apprenticeship on
Employer Description:Lancashire & South Cumbria is a Mental Health & Wellbeing Trust.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT.Working Hours :Shifts will be determined by the service/ward manager but as it is a 24/7 service shift/rota work will be a requirement of this role.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Patience....Read more...
The apprentice will:
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting health and independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse or other registered care professionals dependent on setting
Training:
Apprentice will complete Level 5 Nursing Associate Apprenticeship qualification.
Foundation Degree approved by the Nursing and Midwifery Council in line with the requirements specified in the Nursing Associates Programme Standards (NMC 2018) which includes the mandatory protected learning time and a minimum 460 hours of external practice placements.
Training and training location to be confirmed.Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be guaranteed a position as a Nursing Associate within the trust. This however is not guaranteed to be within the same service you completed your apprenticeship on.
Employer Description:Lancashire & South Cumbria is a Mental Health & Wellbeing Trust.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT.Working Hours :Shifts will be determined by the service/ward manager but as it is a 24/7 service shift/rota work will be a requirement of this role.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Patience....Read more...
Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps.
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU).
Carrying out repairs, which could include replacing damaged parts.
Carrying out routine servicing and checks.
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop.
No college attendance required.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes.
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.
Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically 07.00 - 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU)
Carrying out repairs, which could include replacing damaged parts
Carrying out routine servicing and checks
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically, 09.00 - 17.00 Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
You will be working within the Nalo (Noise, Air Quality, Lighting and Odour) team whilst attending university 1 day per week to complete your degree.
Working across the UK and internationally our qualified environmental experts play a pivotal role in the welfare of project related environments, making sure plans are fully researched and accurately managed across all areas.
Noise, poor air quality, lighting and odour can all act as pollutants which may need to be controlled or mitigated to protect sensitive environments. We offer a comprehensive service to suit individual clients such as developers, businesses, builders and local authorities, as well as to support the wider team on major programmes.
You will assist with assessing, surveying and advising on specific situations
You will be trained to in the future act as an expert witness at hearings and inquiries
You will use innovative computer-based modelling techniques to predict future levels of noise, air and light pollutants and model future development scenarios
Training:Environmental Practitioner (Degree) Level 6 Apprenticeship StandardTraining Outcome:
Once you have completed the apprenticeship you will have gained an Environmental Practitioner degree
You can work as an environmental Consultant providing professional Environmental expertise
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Monday to Friday. No shifts or weekends. Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You’ll lead and support a team of playworkers in delivering a high-quality, safe, and engaging wraparound care experience. Your week includes overseeing breakfast and afterschool clubs, ensuring each session runs smoothly and meets children’s developmental needs. Each morning and afternoon, you’ll assist with the walking bus service to safely escort children between school and the club.
You’ll also handle planning and preparation, organizing creative activities, and working with the Manager to evaluate and enhance the program. Your leadership helps maintain a positive environment, encouraging initiative and professional growth among the team.
Key Responsibilities Throughout the week, your core responsibilities will include:
Supervising and supporting the playworker team to deliver engaging activities. Monitoring health and safety standards, and managing any incidents. Building positive relationships with children, parents, and the team to foster a community atmosphere. Handling administrative duties, coordinating with schools, and reporting to the Manager on program effectiveness. This role is ideal for an organized, proactive childcare professional who is committed to children’s safety, development, and well-being.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Once you finish the apprenticeship, there may be an opportunity to continue working for the same company and/or progress to the next level of apprenticeshipPlease speak to your employer or training provider about further employment opportunities upon the completion of your apprenticeshipEarly Years Educators are found in a range of settings which can include day nurseries, playgroups, nursery schools, pre-schools, kindergartens, primary schools, hospitals, social care settings, out of school environments and local authority provision, giving you a broad range of employment opportunitiesEmployer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday 20-23 hours per week, shifts TBC.Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
