Quality Manager - Luxury Hotel | €52,000-60,000 + Bonus

Quality Manager - Luxury Hotel | €52,000–60,000 + Bonus

I’m working with a renowned luxury hotel, seeking a dedicated and detail-driven Quality Manager. This role requires a strong background in F&B service standards to lead quality assurance and compliance programs, ensuring operational excellence across all departments. You will report directly to the General Manager.

 

Perks & Benefits:

Salary: €52,000–60,000 gross yearly, plus a bonusCompany: Work for a leading brand in the luxury hospitality sectorImpact: Directly influence guest satisfaction and the hotel’s reputation for excellenceCareer Growth: A chance to drive quality initiatives across all departments of a premium property

 

Your Experience:

A strong background in F&B service standards and operational excellence, ideally within the luxury hotel segment.Experience in conducting guest experience audits and implementing quality assurance systems.Proven ability to partner with department heads to embed a culture of service excellence.Familiarity with Quality Management Systems and compliance standards.

 

Your Responsibilities:

Lead and monitor the implementation of the hotel's Quality Management System.Conduct regular audits and inspections to ensure consistency in service and departmental readiness.Act as the main liaison for external audits, sustainability partners, and quality-related certifications.Analyze guest feedback and work with operational teams to resolve service issues and enhance satisfaction.Ensure the highest standards of cleanliness, hygiene, and maintenance across all premises.

 

If you’re interested, please get in touch with Clay at COREcruitment. clay@corecruitment.com