Managing Director – Premium Hot Beverage Business – £100K + BenefitsMy client is an exciting premium hot beverage business with a brilliant reputation for quality, innovation and customer excellence.They are seeking a Managing Director to join their team. The successful Managing Director will have full P&L responsibility and overall accountability for business performance whilst leading the commercial strategy, identifying new growth opportunities, strengthening customer relationships, and ensuring operational excellence across the business. Working closely with the Board, you will develop and execute ambitious growth plans while fostering a culture of accountability, collaboration, and continuous improvement.This is an exciting position perfect for an excellent commercially focused Managing Director to join a high growth business who can offer genuine career progression opportunities.Responsibilities Include:
Develop and execute the company's strategic and commercial growth plan.Deliver profitable revenue growth across existing and new customer channels.Own full P&L responsibility, ensuring strong financial performance and disciplined cost management.Lead sales, marketing, operations, supply chain, finance, and customer service functions.Build and maintain strategic relationships with key retail, wholesale, foodservice, and distribution partners.Identify opportunities for market expansion, new product development, and strategic partnerships.Drive operational efficiency whilst maintaining exceptional product quality and customer experience.Lead, develop, and inspire a high-performing leadership team.Establish clear KPIs and performance measures across the business.Present business performance, strategy, and investment opportunities to the Board.Champion innovation, sustainability, and continuous improvement throughout the organisation.
The Ideal Managing Director Candidate:
Proven experience as Managing Director or Commercial Director who is well seasoned in the hot beverage industry, or a successful track record as a high performer who is looking to take that first step into a Managing Director role.Strong commercial acumen with expertise in sales, pricing, customer strategy, and channel development.Demonstrable experience leading multi-functional teams.Strong financial literacy with full P&L ownership.Experience working with retail, foodservice, wholesale, or distribution channels.Excellent negotiation, influencing, and relationship-building skills.Experience developing and executing business growth strategies.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
An opportunity has arisen for an Engineering Geologist / Geotechnical Engineer to join a well-established civil, structural and geotechnical engineering consultancy, delivering specialist engineering solutions across a range of infrastructure projects.
As an Engineering Geologist / Geotechnical Engineer, you will provide geotechnical expertise, prepare technical reports, support design delivery, and oversee ground investigation activities.
This full-time role offers a salary range of £;40,000 - £45,000 and benefits. Some travel to sites is required.
You will be responsible for:
* Producing high-quality geotechnical reports, assessments, calculations, and technical documentation.
* Developing and interpreting ground models to support safe and effective engineering solutions.
* Carrying out geotechnical design assessments, including earthworks, slopes, and infrastructure-related works.
* Undertaking risk assessments, including preliminary and mining risk assessments.
* Reviewing technical reports, drawings, specifications, and design information.
* Using geotechnical software and engineering calculations to support project delivery.
* Supervising ground investigations, site inspections, and collection of site data.
* Supporting project management activities, including programme, budget, and quality control.
* Reviewing investigation specifications, tenders, and technical submissions.
* Preparing information for proposals and supporting business development activities.
* Liaising with clients, contractors, and internal teams throughout project delivery.
What we are looking for:
* Previously worked as a Senior Engineering Geologist, Engineering Geologist, Geotechnical Engineer, Geological Engineer, Geotechnical Consultant, Geoscientist, Geologist or in a similar role
* Possess 6-8 years of post-graduation experience.
* Degree in Geology or a related discipline.
* Experience in producing geotechnical interpretative reports and technical assessments.
* Prior experience within the rail sector, including earthworks inspections and reporting.
* Background in ground investigation planning, specification, supervision, and reporting.
* Experience with geotechnical design, ground modelling, and risk assessment.
* Understanding of geology, geotechnical engineering principles, and UK design standards.
* Ability to undertake engineering calculations and use appropriate geotechnical software.
* Knowledge of ground investigation methods, sampling techniques, and laboratory testing.
* Full UK driving licence and willingness to travel to sites.
This is a great opportunity for an Engineering Geologist looking to apply their technical expertise within a respected consultancy environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle / body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage, such as panels that were deemed to be reparable but once worked on were found to be beyond repair, along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicle's structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector, following their own interests and ambitions
Employer Description:Our mission is to provide good quality workmanship & excellent customer service ensuring our customers return to us as and when they require our services. As a business we endeavour to limit the impact on our environment by promoting sustainable development for years to come. We are continually learning & moving forward within the industry. We are actively working towards gaining the industry kitemark BS10125.Working Hours :Typically - 40 hours
Monday to Thursday 8am - 5pm / Friday 8am - 4pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
BASEC tests and certifies cables designed for data, fire performance, construction and electrical installation, electric vehicle charging, railway, solar photovoltaic, oil, petroleum and gas, power distribution and transmission, wind, nuclear, marine, aerospace and defence.
In the role, you will undertake the preparation and testing of product samples to a high level of accuracy and in line with the required standards, using a variety of hand and power tools. You will work with the Fire Lead & Senior technician to prioritise cable samples for testing. You'll get hands on preparing cables samples for testing to not only UK but international safety standards.
You'll log key details about each sample before and after testing, accuracy really matters!
You'll be performing testing under supervision to standard specifications. You'll keep the Fire Lead informed on the progression of the sample preparation and testing, so the work can be assigned to the Senior and Test Technicians in a timely manner.
Once you're trained and confident, you'll independently run fire tests following testing procedures correctly to enable accreditation to be maintained. You'll look after your tools and equipment – the company takes pride in ensuring everything is in top shape. You'll contribute towards the general operation and housekeeping of the laboratory facilities and ensure the quality and safety procedures are followed within the designated laboratory areas. Work smart and support your teammates to make the most of the lab resources.
You will also undertake other non-preparation tasks at the reasonable request of the Senior Management Team. Every day is different, and you'll learn lots!
Alongside this apprenticeship vacancy, you will attend day release at Bedford College and complete a Level 3 qualification – Engineering and Manufacturing Support Technician.Training:Level 3 Engineering and Manufacturing Support Technician apprenticeship standard.Level 2 Functional Skills in English and maths if required.Training Outcome:Opportunities to progress within the team from Fire Test Technician to Senior Fire Test Technician.Employer Description:Kiwa UK is part of the global Kiwa Group, a leading provider of Testing, Inspection and Certification (TIC) services. We help organisations demonstrate quality, safety, compliance and sustainability through independent assessment, certification, training and technical consultancy services across a wide range of industries, including construction, manufacturing, food, energy and healthcare.Working Hours :7am - 3:30pm, Monday-Thursday and 7am to 12:30pm Friday.Skills: Able to work as part of a team,Attention to detail,Logical....Read more...
Assist with routine calibration and measurement checks on laboratory equipment and instrumentation
Support the accurate recording of calibration activities and results in line with ISO 17025 and internal procedures
Help maintain calibration documentation and records under supervision
PPE Laboratory Technician Apprentice:
Assist with routine Laboratory duties to support the day-to-day operation of the PPE Laboratory
Carry out basic Laboratory testing on PPE, including washing, strength testing, hydrostatic head testing, flame testing, burst testing and other physical and fire performance tests
Help maintain consumables, including checking logs and reporting any low stock levels
Work effectively as part of a team and communicate clearly with colleagues to ensure testing is completed correctly
Industrial Materials (Geosynthetics) Apprentice:
Assist with mechanical and hydraulic testing of geosynthetic and industrial materials in accordance with standard test methods and internal SOPs
Carry out basic instrument checks and routine maintenance activities
Support the maintenance of quality system records, procedures, and documentation
An interest in Geosynthetics / experience is much preferred
Chemistry Laboratory Apprentice:
Assist with sample preparation, wet chemistry, and extraction techniques for textiles and related products
Support laboratory activities leading to instrumental analysis using techniques such as ICP-MS, UV-VIS, GC-MS, and LC-MS
Carry out basic instrument maintenance and calibration checks under supervision
Maintain accurate laboratory and quality system records
Training:
Enrolment onto the 18 month Laboratory Technician Level 3 apprenticeship programme
Structured on-the-job training across calibration, materials testing, and chemistry laboratories
Ongoing mentoring and supervision from experienced laboratory staff Gradual progression to more complex tasks as competence and confidence develop within each laboratory area
Training Outcome:
To be confirmed by employer
Employer Description:With over a century of experience in textiles and related products, the organisation is a leading independent provider specialising in testing, certification, auditing, and training. Its work focuses on areas including Personal Protective Equipment, Construction Products, and textile testing and certification, alongside analytical, investigative, and expert witness services.
Operating across ten countries, the organisation supports clients in over 70 countries, with multiple laboratories in the UK and internationally, as well as offices throughout Europe, Asia, Africa, and the USA.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working,Initiative....Read more...
As a QC Analyst Apprentice, you will develop the knowledge, skills, and behaviours required to work effectively within a regulated laboratory environment.
You will gain knowledge of quality standards, data protection regulations, statistical techniques, and health and safety principlesYou will also develop an understanding of the wider business environment, including the importance of ethical working practices, compliance with health and safety legislation, and adherence to laboratory regulations.
You will build practical skills in conducting laboratory experiments, maintaining accurate records, managing resources effectively, and preparing documentation to a high standard.
You will also learn how to follow health and safety protocols and use statistical methods to analyse data.
The apprenticeship will also support the development of key professional behaviours, including effective communication, teamwork, time management, adaptability, integrity, confidentiality, and a commitment to continuous professional development.
This role combines elements of both QC Lab Coordination and QC Analysis, providing a well-rounded introduction to laboratory operations.Training:Laboratory Technician Level 3 Apprenticeship Standard.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Ethypharm is a leading mid-sized international pharmaceutical company, with strong European roots, that manufactures and provides essential medicines, with a focus on hospital care, central nervous system (severe pain and addiction) and internal medicine. Ethypharm has 1,700 employees dedicated to its various pharmaceutical activities, of which 1400 are in industrial operations. Our six production sites located in France, the UK, Spain and China have expertise in injectables and complex oral solid forms. At Ethypharm, you will be a part of a team dedicated and committed to improving patients’ lives. Our Romford facility is located 20 miles from the centre of London and consists of over 6700 square metres of a high-quality, modern pharmaceutical facility where we mix, fill, sterilise, inspect, pack, and label a wide range of medicines. At Ethypharm we recognise the value of diversity in the workplace and provide equal opportunities for all. We are always open to discussing flexible working arrangements where this meets with the needs of our business.Working Hours :Monday - Friday, 08:00 - 16:00.
30 minutes for lunch. Additional 15 minute break during the day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic and Motivated,Punctual and Reliable....Read more...
This role offers valuable hands-on experience in a professional dental environment while working towards the Level 3 Dental Nurse Apprenticeship.
You will develop the knowledge, skills, and behaviours required for a successful career in dental nursing, supported by experienced colleagues and industry-leading training.
Your responsibilities will include:
Providing chairside support to the dentist during a range of dental procedures
Ensuring the care, comfort, and wellbeing of patients at all times
Preparing and maintaining a clean, safe, and organised clinical environment
Sterilising and maintaining dental instruments in accordance with practice protocols
Mixing and preparing dental materials as required
Recording treatments and updating patient records using dental software
Following strict cross-infection control and health and safety procedures
Assisting with the development and processing of digital radiographs (x-rays)
Monitoring and maintaining stock levels within the surgery
Supporting reception duties, including answering calls and administrative tasks
Working as part of a professional dental team to deliver excellent patient care
Please note:
You must be willing to undergo a DBS check, and a Hepatitis B vaccination is required
Training Outcome:There are good career progression opportunities for example:
Hygienist & Practice Management and many other industry professions for the right person
Employer Description:Smile Dental Centre has been a trusted family dental practice for over 50 years, providing high-quality dental care in a welcoming and supportive environment. The practice is committed to ensuring every patient feels comfortable, valued, and at ease from the moment they arrive.
Conveniently located close to Basildon Town Centre, Smile Dental Centre is a busy mixed NHS and private practice, offering a wide range of dental services to the local community.
The practice features three fully equipped, modern, state-of-the-art surgeries, all fully computerised using the iSmile dental management system. Advanced technology, including digital radiography and rotary instruments, enables the team to deliver efficient, accurate, and high-quality treatment.
The practice is dedicated to continuous improvement and regularly invests in the training and development of its team. This ongoing commitment to professional development ensures patients receive the very best dental care using the latest techniques and best practices.Working Hours :3 - 4 days per week. To be confirmed after the interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Machine Shop Apprentice, you'll be initially responsible for (but not limited to) the following:
Operate manual and [when trained] CNC milling/turning machines
Inspect finished components & complete job cards
Ensuring tooling, fixtures, gauges, drawings etc are available, prepared and the machining process is documented and understood in readiness for the next job
Work safely and in line with written procedures, carrying out your own risk assessment before commencing work
Use a variety of hand tools
Work towards using CAD software to design components
Comply to relevant environmental and safety standards
You’ll develop your skills alongside skilled engineers who are eager to pass on their knowledge, helping you learn a variety of duties and how to support the whole business. You’ll be mentored to achieve your full potential and create the foundation of a career in engineering.
If you are committed and ready to take your first step into a career with a fantastic employer, then please apply now! This apprenticeship and opportunity with Fairway Form Tools will be highly competitive, so don’t miss your chance!Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus on a day release format, giving you the training and support you need to become an all-rounded and successful Engineer.
The Apprenticeship Standard you will be studying is Engineering Operative- Mechanical Manufacturing- Level 2. Training Outcome:Further and higher skill development/qualifications. A lifelong career in the steel industry and progression opportunity with Fairway Form Tools Ltd.Employer Description:Fairway Form Tools Ltd are a precision engineering company that prides itself on supplying quality tooling/sub contract machining services to meet the rigorous demands of business today. Trading since 1978 they possess a wealth of knowledge and technical expertise to support all manufacturing processes.
They have invested heavily in new machinery to keep ahead of the competition whilst supporting their customers’ needs with on time deliveries. Their reputation is built on quality and reliability enhanced by an exceptional brand of personal service.Working Hours :Monday to Thursday, 8.00am to 4.30pm.
Friday, 8.00am to 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm,Work under pressure,Ability to prioritise workload....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Duties will include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking paymentsBooking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth
Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Monday to Friday between the hours of 07:30 and 20:15 and 08:45 and 16:15 on 2 Saturdays per month. Rota to be confirmed at interview.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Duties will include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth
Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :The working pattern for this role is 40 hours per week, supporting practice open hours.
Monday to Thursday, 9.00am - 5:45pm.
Friday, 9.00am - 5:30pmSkills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Based in Brixton, Plymouth, our Kia showroom has a range of new and used vehicles on show. With an expert team always on hand to help answer your questions and give you advice, you can discover the Kia range with confidence. We’re also proud to offer the Motability scheme for our Kia vehicles along with a fully wheelchair friendly and accessible site. We have a wide range of vehicles available through the Motability scheme and with our in-house Motability experts, we’ll help you find the perfect car to match your needs. Here at the Brixton premises, we have a fully integrated workshop capable of providing you, our customer, with the full range of aftersales services such as MOT’s, general repairs and more. All of our replacement parts are manufacturer quality and our technicians are manufacturer trained too.When using Murray Kia you’re guaranteed a high quality service.Working Hours :Apprentices will be expected to work Monday- Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Support the Management Accountant in meeting all requirements for monthly close down and production of management reports, including journal input, variance analysis, accruals/prepayments/recharges and other routine adjustments
Responsible for ensuring accuracy of journal inputs and adjustments
Ensure that reports for supported services are ready for closedown in line with the published timetable
Distribute monthly report packs to budget-holders and maintain records of receipts
Provide supporting information or analysis for Management Accountants or Divisional Finance Managers for monthly meetings with budget-holders
Deputise meetings for the Management Accountant in his/her absence
Provide ad-hoc reports and responses to queries as requested by the Management Accountant, or by budget-holders within supported service areas
Maintain records of funded establishment change forms and vacancy requisition forms within the Division
Process complex recharges from internal service providers to services users, internal and external, requiring the use and setting up of complex spreadsheets, excel and databases to action Internal Service Level Agreements
Maintain the budget trails for the Division for review by the Management Accountant, ensuring prompt updating and investigation of any discrepancies
Assist the Management Accountant in production of working papers to support annual revenue budgets in accordance with timetables set by the Associate Director of Finance
Provide financial analysis for business cases and service changes within the Division
Maintain records of Divisional cost improvement schemes to support monthly reporting of performance against cost improvement plans and targets
Undertake costing and skill mix reviews for service changes as required by the Management Accountant
Training:Assistant Accountant Level 3.Training Outcome:Once qualified apprentices will be offered a permanent position as an Assistant Management Accountant and can progress to Management Accountant.Employer Description:South Tyneside and Sunderland NHS Foundation Trust to develop and transform our services so that our communities continue to receive high quality and sustainable health services. We provide acute hospital and community based healthcare services to a population of around 430,000 people in South Tyneside and Sunderland. We have a dedicated team of over 8,000 staff who deliver outstanding care and work together to achieve the highest possible standards of quality for our patientsWorking Hours :Typical working week
Monday to Friday 8.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager. With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments. You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth. Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry.Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Monday 08:15 to 17:15 (1 hour lunch); Tuesday: 08:15 to 17:15 (1 hour lunch); Wednesday: 08:15 to 16:45 (30mins lunch); Thursday: 08:15 to 17:15 (1 hour lunch) AND Friday: 08:15 to 16:45 (30mins lunch).Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Ensure compliance with all WHS policies as outlined in the HR Manual and Employment Policy guide.
Participate and contribute in all WHS Toolbox meetings.
Participate in department WHS, Fire and Evacuation and Emergency training.
Demonstrate a high degree of safety awareness.
Attend and complete all training requirements for your apprenticeship.
Engage fully in mentoring and coaching provided by qualified tradespeople.
Maintain accurate training records and logbooks as required by your apprenticeship programme.
Assist with setup, operation, and maintenance of welding equipment under supervision.
Support qualified welders during fabrication processes, including material handling, assembly, and positioning.
Learn and practice various welding techniques and fabrication processes in line with your training plan.
Prepare materials by cleaning, grinding, cutting, and marking as directed.
Assist in the setup and layout of components for welding or fabrication.
Clean and maintain tools, equipment, and workstations to support workshop efficiency.
Assist in general fabrication activities including measuring, cutting, and basic fitting.
Collaborate with other team members to meet project deadlines and quality standards.
Participate in continuous improvement and team initiatives.
Training:1 day per week at Northampton College Booth Lane.Training Outcome:This apprenticeship represents a foundational step in your welding and fabrication career. Upon successful completion of your apprenticeship and achievement of competency benchmarks, opportunities for advancement into qualified trades roles or other specialised areas within the Fabrication Department may become available. Employer Description:PWR Europe is an extension of PWR’s Family of quality driver companies, supplying world leading cooling solutions to top-tier race teams and high-end automotive industry manufacturers.
Based in Rugby, England, PWR Europe extends the same broad scope of company services and cutting-edge cooling componentry that has established PWR as a worldwide resource for best-in-class cooling solutions.
With customers ranging from winning F1 race teams, to OEM and performance vehicle manufacturers, the Tamworth staff provides tailored support to ensure that PWR’s scope of services are extended to meet each client’s unique cooling needs.
From design, testing and development, to component manufacturing, our Europe facility offers access to the broad range ever-growing technical resources that PWR prides itself on.Working Hours :To be discussed with employer.Skills: Attention to detail,Team working,Initiative....Read more...
We are looking for 2 caring and enthusiastic apprentices to join our nursery. You will work with our experienced educators, learning how to provide care and education from 18 months to 10 years old. You will gain hands-on experience in planning activities, supporting children's learning and development, building positive relationships with families and promoting safeguarding.
Key Responsibilities:
Support the planning and delivery of engaging, age-appropriate learning activities in line with the Early Years Foundation Stage (EYFS).
Provide high-quality care and education for children aged 0–5 years.
Build positive, nurturing relationships with children, promoting their confidence, independence and wellbeing.
Observe, assess and record children's progress, contributing to learning journals and development records.
Support children's communication, language, physical, social and emotional development.
Ensure children's safety and wellbeing by following safeguarding, health and safety, and nursery policies at all times.
Assist with daily routines including mealtimes, toileting, personal care, sleep routines and transitions.
Help create a safe, stimulating, inclusive and welcoming learning environment, both indoors and outdoors.
Encourage positive behaviour through praise, consistency and appropriate guidance.
Work collaboratively with colleagues, parents and carers to support each child's individual needs.
Support children with additional needs (SEND) where appropriate, ensuring inclusive practice.
Maintain cleanliness, organisation and presentation of the nursery environment and resources.
Training:At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education. As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0–5. Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way. Upon completion of this 18 month Apprenticeship, you will have obtained your Early Years Educator apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Welcome to Maygardens Little Learners, a nurturing nursery dedicated to the growth and development of children aged from 18 months to 10 years old. Our programmes are designed to provide a stimulating and enriching environment at every stage of early years.Working Hours :Alternating shifts of 8:00am–1:00pm and 1:00pm–6:00pm, alternating every other week.Skills: Creative,Non judgemental,Patience,Teamworking,Communication Skills....Read more...
To undertake a range of specialist and general administrative support tasks for the Pre-Construction team, supporting the team in all Tender preparations, measuring, taking off, pricing, supply chain negotiations and risk management.
To assist the Estimator in the accurate preparation of the financial element of bids and (where appropriate) to produce estimates on appropriate schemes to the right net cost in a timely manner. To work closely with an experienced Estimator learning the processes, systems and methods that form the basis of good Estimating technique.
Duties & Responsibilities:
To assist in the preparation of selected elements of the complete commercial and pricing element of a tender or cost plan
To undertake a range of clerical and administrative duties within a department to ensure its smooth running
To process documents received from a range of sources in line with department standards and requirements
To identify and undertake initial investigations into any discrepancies regarding information to be processed, possibly involving document control
To collate and extract data from a number of sources in order to produce documents
To file documents and keep filing systems up to date so that information can be readily obtained
To assist in the data input of selected elements of subcontractor quotations into the estimating software
Liaise with specified suppliers to obtain their contractor list and / or quotations
Assist the Estimator in controlling costs, timing and quality in line with specified targets
To assist in producing, a detailed control document at handover to the delivery team
Any other duties consistent with the role of Trainee Estimator as may be required from time to time.Training:
One day a week at College
On the job training
Earn as you learn
Training Outcome:
Estimator
Employer Description:As a family owned company, we have been proudly providing high quality construction services for centuries. Offering experience and specialist knowledge, we combine family values with a passion for innovation. Our approach is based on honesty, trust and the development of long-term sustainable relationships with our colleagues, clients, suppliers and with the communities in which we work. Together we are building for the future.Working Hours :Monday - Friday, 08:15 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working....Read more...
Assist with the preparation of surfaces for painting and decorating.
Learn and carry out painting, wallpapering, and finishing techniques.
Prepare and clean work areas, tools, and equipment.
Mix paints and materials as instructed.
Follow health and safety procedures at all times.
Support experienced decorators on domestic and commercial projects.
Maintain a professional attitude and provide excellent customer service.
Training:
Work 40 hours per week, Monday to Friday.
Attend one day per week at college as part of a day-release apprenticeship programme.
Complete all coursework and practical assessments required by the apprenticeship.
Training Outcome:This apprenticeship offers the opportunity to gain a recognised qualification while developing practical skills and experience in the painting and decorating industry.Employer Description:Prodrive Property Maintenance Ltd is a specialist building services provider to the Domestic and Commercial Property Insurance market, with over 14 years experience in meeting and exceeding required service standards.
Our commitment to Customers and Clients is to provide unparalleled levels of quality and service through an innovative approach of managed teamwork. Combining our specialist building repair and restoration knowledge, with a dedicated Customer Service Team, we can deliver quality repairs and a Managed Service on time, every time!
Working closely with our Clients; Insurance companies, Loss Adjusters, Consulting Engineers, Chartered Surveyors and Property Owners, we ensure that your insurance claim is managed with the minimum of inconvenience. Our excellent Customer Service Department uses cutting edge software technology to drive claims forward, ensuring we achieve the highest standards and helping us to exceed your expectations.
Having nurtured a close partnership with the LABC (Local Authority Building Control) new processes relating to insurance claims which require formal consent under Building Regulations have been developed, which ensures swift authorisations are obtained.
We are proud of the numerous accreditations achieved from Government and commercial organisations for our commitment to Health and Safety. Sustainable development is an area managed through our Environmental Policy and promoted at all stages of our Managed Service.
At all stages of our service, we like to think that we provide major attention to even minor repairs!Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Positive attitude,Willingness to learn,Reliable and punctual,Hardworking,Ability to follow instructions,Ability to work safely,Genuine interest in Decorating....Read more...
Identify and develop new business opportunities within target markets.
Generate leads through outbound sales activities, networking, market research, and industry contacts.
Build and maintain strong relationships with existing and prospective customers.
Respond to customer enquiries and prepare quotations in a timely manner.
Follow up on quotations and sales opportunities to maximise conversion rates.
Conduct customer meetings, presentations, and site visits where required.
Work closely with internal departments including estimating, design, production, and project delivery teams.
Maintain accurate customer records and sales activity within the company's CRM system.
Achieve agreed sales targets, KPIs, and business development objectives.
Monitor market trends, competitor activity, and emerging opportunities.
Represent the company at industry events, exhibitions, and networking opportunities.
Provide regular sales forecasts and pipeline reports to management.
Ensure a high level of customer satisfaction throughout the sales process.
Training:
Training will be office-based with remote 1:1 sessions with a specialised tutor from an independent training provider.
You will receive structured training and mentoring from experienced staff.
And develop knowledge in Sales processes, communication and IT systems.
Training Outcome:Upon successful completion, potential roles include:
Senior Sales Executive
Sales Manager
Area Sales Manager
Business Development Manager
Employer Description:From our base in Blackburn, Woodscape has meticulously manufactured premium, sustainable hardwood street furniture for projects across the UK for decades. You've likely encountered our work without realising it — relaxing on a custom-designed hardwood park bench, navigating pathways guided by our durable oak timber bollards, or sheltering under one of our bespoke hardwood bus stop shelters.
We specialise in high-quality, long-lasting timber street furniture and structures that integrate seamlessly into their environment, becoming a natural and enduring part of the community — from commercial hardwood planters for urban landscaping to replacement timber slats for park benches. Whether it's our standard product ranges or fully bespoke, design-led pieces, everything we make is built to elevate the spaces it's part of with the natural beauty and longevity of premium hardwood.
Even if you haven't known our name, you've experienced Woodscape's quality — and our commitment to creating accessible, enduring street furniture for public spaces. Join us, and help bring that same craftsmanship to the next generation of projects.Working Hours :Monday to Friday 8.45 am - 5.15 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Duties will include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking paymentsBooking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team toprovide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth
Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Week 1 :
Monday, 08.30 - 17.30,
Tuesday, 08.30 - 17.30,
Wednesday, 08.30 - 15.00,
Thursday, 08.30 - 17.30,
Saturday, 08.30 - 17.30.
Week 2:
Monday, 08.30 - 17.30,
Wednesday, 08.30 - 15.00,
Thursday, 08.30 - 17.30.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Your role will include:
Working with children between the ages of 0-5 years, organising activities, being proactive with the help and care carried out within the early years teaching sector
Assisting and meeting the personal/emotional needs of individual children - changing nappies, feeding, caring and establishing a relationship with children
Work (under supervision), providing all aspects of care/support to children, ensuring they take part in day-to-day learning and play activities
Ensure that the setting is safe, clean and well-presented
Collaborate with colleagues, ensuring the highest standards of work are carried out and are provided throughout your role in a positive manner
To contribute to a high-quality caring environment for children by creating a warm, friendly and stimulating atmosphere in which the children can develop emotionally, socially and educationally through individual attention and group activities
Attend team meetings and contribute relevant ideas
Be able to understand and implement the setting’s confidentiality policy
Contribute towards an effective and supportive team environment
Training:
Early Years Educator Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
When you have successfully completed your apprenticeship, you may have the opportunity to continue with an exciting career in childcare
Initially, you will be working towards an NVQ Level 3 in Childcare
Employer Description:We are a well established setting, having been in Halewood since the early 1970’s, as ‘Hollies Road Playgroup’ located in Hollies Hall until 2002. We then moved to St. Mark’s Primary School from 2013 and changed our name to ‘Hollies Road Pre-School’ taking children aged 2 to 4 years. We have now expanded with an additional setting called ‘Hollies St Mary’s’ based at St Mary’s church for children from 9 months to 4 years. We are a registered charity and OFSTED registered offering top quality, affordable childcare and welcome children from all families within the community. Working Hours :Monday to Friday, 8am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
At Bluebird Care Southampton & Totton, we provide high-quality, compassionate care to elderly and vulnerable people, helping them remain safe and comfortable in their own homes. We're growing our dedicated team and currently seeking Health Care Assistants to support customers across Southampton (SO14–SO19), Totton, Lyndhurst, Ashurst, and Marchwood.
Day-to-day responsibilities:
Supporting with personal care and daily routines
Providing companionship and emotional reassurance
Effectively communicating with those of different communication needs or from different backgrounds
Problem solving and learning how to safely support individuals whilst working in line with legislations, regulations, policies and risk assessment
Learning how to implement a good level of nutrition and hydration alongside training in food hygiene standards and infection prevention control
Learning about signs of abuse and how to safeguard yourself and your customers, including who you would need to report to
Learning about whistleblowing should you feel your concerns are not being listened to
Learning how to safely handle and administer medication and ensure safe disposal
Learning how to deal with challenging situations and positive behaviour support, as well as learning about autism and learning disabilities
Learning how to work in a team and communicate with your colleagues, as well as lone working
Training:Paragon Skills is an award-winning, Ofsted-rated ‘Good’, national apprenticeship provider inspiring over 10,000 learners annually and working with over 3000 businesses to deliver apprenticeships in a high-quality, consistent way. Our dedicated focus on the Care and Education sectors means we are deeply rooted within these sectors and have in-depth knowledge and understanding of what is required from a training perspective.
Upon completion of this 12 month apprenticeship, you will have obtained your Adult Care Worker (level 2) Apprenticeship qualification.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Home Care services give people the support they need, in the place they love. So Dad can wake up in his own bed. Mum can prep the Sunday roast in her own kitchen. Your husband can get the personal care he needs while you’re in the next room. And everyone, as much as possible, can go about their life as normal.Working Hours :Shifts to be confirmed (will include evenings and weekends).Skills: Attention to Detail,Organisational Skills,Communication Skills....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
Duties will include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:
At Mydentist, your dental career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager
With Mydentist-supported training and clinical development, you could advance into Dental Hygienist or Dental Therapist roles, helping deliver preventative and routine treatments
You may also specialise as an Orthodontic Therapist, supporting patients to improve the alignment and appearance of their teeth
Mydentist provides structured career pathways, mentorship, and ongoing training to help you reach your professional goals in dentistry
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Supporting practice open hours:
Monday, 8.00am - 8.00pm.
Tuesday, 8.00am - 7.00pm.
Wednesday, 8.00am - 5:30pm.
Thursday, 8.00am - 8.00pm.
Friday, 8.00am - 5.00pm.
Saturday, 8:30am - 3.00pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
At Bluebird Care Lymington, we provide high-quality, compassionate care to elderly and vulnerable people, helping them remain safe and comfortable in their own homes. We're growing our dedicated team and currently seeking Health Care Assistants to support customers across New Forest regions such as Lymington, New Milton, Sway, Brockenhurst, Hythe and Waterside.
Day-to-day responsibilities:
Supporting with personal care and daily routines
Providing companionship and emotional reassurance
Effectively communicating with those of different communication needs or from different backgrounds
Problem solving and learning how to safely support individuals whilst working in line with legislations, regulations, policies and risk assessment
Learning how to implement a good level of nutrition and hydration alongside training in food hygiene standards and infection prevention control
Learning about signs of abuse and how to safeguard yourself and your customers, including who you would need to report to
Learning about whistleblowing should you feel your concerns are not being listened to
Learning how to safely handle and administer medication and ensure safe disposal
Learning how to deal with challenging situations and positive behaviour support, as well as learning about autism and learning disabilities
Learning how to work in a team and communicate with your colleagues, as well as lone working
Training:Paragon Skills is an award-winning, Ofsted-rated ‘Good’, national apprenticeship provider inspiring over 10,000 learners annually and working with over 3000 businesses to deliver apprenticeships in a high-quality, consistent way. Our dedicated focus on the Care and Education sectors means we are deeply rooted within these sectors and have in-depth knowledge and understanding of what is required from a training perspective. Upon completion of this 12-month apprenticeship, you will have obtained your Adult Care Worker (level 2) Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Home Care services give people the support they need, in the place they love. So Dad can wake up in his own bed. Mum can prep the Sunday roast in her own kitchen. Your husband can get the personal care he needs while you’re in the next room. And everyone, as much as possible, can go about their life as normal.Working Hours :Shifts TBC (will include evenings & weekends)Skills: Attention to Detail,Organisational Skills,Communication Skills....Read more...
We are looking for an enthusiastic and caring Early Years Practitioner Apprentice to join our nursery team. This is an excellent opportunity to gain a nationally recognised Level 2 Early Years Practitioner qualification while working alongside experienced practitioners in a supportive childcare setting.
Key Responsibilities:
Support the planning and delivery of engaging activities that promote children's learning and development
Assist in providing high-quality care for children, including supporting personal care routines such as feeding, changing and hygiene where appropriate
Build positive relationships with children, helping to support their emotional, social and educational development
Encourage children's independence through play-based learning and age-appropriate activities
Work closely with experienced nursery practitioners to provide a safe, caring and inclusive environment
Promote children's wellbeing, health and safety at all times
Follow all safeguarding, child protection, health and safety, confidentiality and nursery policies and procedures
Help to maintain clean, safe and organised learning environments
Support effective communication with parents and carers, sharing appropriate information as directed
Work collaboratively as part of the nursery team and contribute positively to daily routines and team meetings
Develop an understanding of the Early Years Foundation Stage (EYFS) framework and apply this within your daily practice
Be flexible and willing to work across different nursery rooms as required
Training:At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education. As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0–5. Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way. Upon completion of this 12-month apprenticeship, you will have obtained your Early Years Practitioner Level 2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:The Kiddywinks family have been caring for children in the local area since 2002.
Located in the lovely Cotswold countryside we extend the children’s learning experiences with visits to local parks, Ernest Wilson Memorial Garden, and National Trusts grounds.
Over the years we have built a caring and trusting relationships with our children and their families.Working Hours :Monday - Friday - Shifts TBC.Skills: Creative,Initative,Non judgemental,Patience,Teamworking,....Read more...
Deliver excellent customer service across telephone, email, webchat, social media and face-to-face channels, resolving enquiries at the first point of contact wherever possible and ensuring customers receive accurate advice and support.Support customers with a wide range of housing enquiries including repairs, rent, lettings, tenancy management, anti-social behaviour and general housing services, following policies, procedures and service standards.Provide administrative support across the Customer Hub, including arranging appointments, processing service requests, maintaining records and supporting neighbourhood, lettings and tenancy teams.Assist with property lettings and tenancy administration activities, including advertising properties, applicant checks, mutual exchanges, tenancy changes, garage lettings and preparing cases for officer review.Accurately maintain customer records, case notes and service requests across CRM and housing management systems, ensuring compliance with data quality standards and performance requirements.Support triage officers with tenancy, lettings and anti-social behaviour enquiries, helping to gather information, assess customer needs and ensure enquiries are directed or resolved appropriately under supervision.Respond to customer dissatisfaction positively and professionally, supporting early resolution, complaint prevention, accurate recording and continuous service improvement.Process customer payments, support repairs appointments, handle correspondence and undertake a variety of administrative tasks that contribute to efficient service delivery.Build positive relationships with customers, colleagues, contractors and partner agencies, communicating clearly and keeping customers informed throughout their journey with Ongo.Develop knowledge of housing services, tenancy law, lettings processes, safeguarding, complaints handling and regulatory requirements through on-the-job learning and apprenticeship training.Manage workload effectively, prioritising competing demands, meeting agreed timescales and contributing to individual, team and organisational performance objectives.Be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.Training:You will train towards a housing and property management level 2 courseTraining Outcome:The apprenticeship will also provide exposure to triage and complaints support, helping you develop an understanding of how more complex customer enquiries, tenancy-related matters, anti-social behaviour reports, lettings queries, tenancy changes and customer dissatisfaction are managed in line with policies, procedures and service standards.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
