The role holder will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service. As a critical point of contact, the role holder represents Amey both internally and externally, therefore the role holder will also be responsible for upholding Amey’s values at all times.
Day to day task management
Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts.
Answering high volumes of calls within agreed targets for each contract.
Ensuring excellent levels of customer service and service delivery are maintained and exceeded
Process calls, e-mail, and web requests via Amey’s chosen software.
Job ownership of all processed requests through to completion.
This will include progress chasing and liaison with client and on-site staff
Escalating customer requests / queries / complaints as appropriate
Understanding relevant contract response times and Service Level Agreements in the transacting of customer queries/requests/complaints.
General Customer service activities
General Administration tasks that are required for normal functioning and out of scope projects for Customer Services.
Completion of all shift responsibilities such as: monitoring of web events, e-mail events, and external web applications systems and running of daily/weekly/monthly reports.
Demonstrate confidence in daily responsibilities and system use to existing and new clients.
Proactively following up to see cases through to completion, and making proactive outbound telephone calls
Ensuring high level of attention to detail in all work tasks, i.e., cases, reports, requests
Adhering to Amey company policy and Customers Services processes
Record and report any ‘non-compliance’ issues to a Team Leader/Manager as soon as practicable
To provide regular management information reports as and when required.
Assist in the delivery of targeted Customer Services training to new employees as and when required
Assistance in the creation and analysation of performance/improvement reports, to be sent to the Customer Services Manager at the end of each month.
Scheduling responsive and planned appointments for field-based operatives across the business
Collaborative Working:
Drive and promote the Amey cultures and values from within the team.
Liaising with and directing field-based operatives across the business.
Working within Group Shared Services (GSS) to promote best practice.
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (15 months including endpoint assessment) All online delivery over teams/zoom [latforms. Topics covered include –
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your roles and responsibilities
Customer experience
Product and service knowledge
Interpersonal skills
Communication
Dealing with customer conflict and challenge
Training Outcome:
Permanent employment after apprenticeship
Employer Description:Amey is a leading provider of full life-cycle engineering, operation and decarbonisation solutions for UK infrastructure. We work in a variety of markets to keep people moving, thriving and support economic growth. For the last 100 years we have transformed the UK’s infrastructure. Join us and be involved in transforming it for the next 100 years.Working Hours :Mon-Fri, 8am -4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title: Property Manager / Estates SurveyorLocation: Bristol Pay Rate: £26 per hour Umbrella LTD (Inside IR35)Contract: Temporary, Full-Time
Overview of the Role
A Local Authority in the South West of England is seeking an experienced Estates Surveyor to support their Property Team. The successful candidate will play a key role in managing a diverse property portfolio, ensuring statutory compliance, and providing expert property advice to internal stakeholders. This role involves a mix of valuation work, estate management, and transactional negotiations, making it an excellent opportunity for a skilled surveyor looking to make an impact in the public sector.
Main Responsibilities
Conduct Right to Buy valuations, ensuring compliance with statutory requirements and service-level agreements.
Arrange and manage site visits, liaising with tenants to facilitate valuation appointments.
Provide professional support to Property Partners in delivering property-related solutions.
Advise Service Leads on a wide range of property issues, ensuring best practice and compliance with relevant legislation.
Negotiate and agree heads of terms for land and property transactions, instructing legal teams and overseeing transactions through to completion.
Maintain and update the Council’s Estates Information Team, ensuring accurate property records.
Manage a portfolio that includes 48 small commercial units, handling lettings, rent reviews, lease compliance, disposals, and land transactions.
Address title queries, encroachments, and property-related disputes effectively.
Identify and document tenant improvements or repair issues that may impact valuations.
Requirements
Proven experience in valuation and general estate management within a public or private sector setting.
Strong working knowledge of property law and its application to local authority estates.
Ability to work autonomously, managing own diary to meet deadlines and service expectations.
Excellent negotiation and stakeholder management skills.
Strong attention to detail and ability to produce accurate market valuations in a prescribed format.
Experience working with Right to Buy legislation and housing-related property transactions is desirable.
If interested or require further information, please feel free to get in touch via email at james.glover@servicecare.org.uk or call James at Service Care on 01772 208967 ....Read more...
Your duties will include:
Provide efficient, effective and friendly office assistant service. To form a good working relationship with colleagues
Support the Practice Manager in her role, completing minutes, and presentations of various meetings
Deal with post by opening, scanning and distributing all in-coming and internal post in the mornings as well as sorting through and franking all out-going post in the evenings
Cover reception when needed by communicating effectively with clients and staff, being aware of the services the firm offers and efficiently as well as logging in and distributing any documents that are handed in
Ensure that all Clients and Visitors to the office are dealt with effectively and that their presence is communicated to the Fee earners or secretaries as soon as possible
Work with Partners and other employees of the Firm to provide an efficient and quality service to the Clients and third parties
Develop PC skills as necessary to carry out the job tasks such as assisting with typing as well as copying and accessing discs
Prepare print waste for collection monthly
Ensure that stationery cupboard maintains healthy stock levels
Ensure all cash and cheques coming in addressed to the firm are given to accounts and taking the banking every afternoon
Walking bundles or documents down to the court when necessary
Printing, copying and scanning bundles, contract packs and documents
Ensure that Client confidentiality is maintained at all times
Provide appropriate assistance, technical skills and services to the office, Partners, and team
Compliance with Company standards and procedures
Training:
Business Administrator Standard
Workplace delivery
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.Working Hours :9am until 5pm with one hour for lunch unpaid
(Days to be confirmed)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Providing high levels of customer service, dealing with scheduled and ad-hoc property maintenance within two school sites to include plumbing and electrical issues plus other maintenance and repair tasks across a wide variety of skills
Compliance checks including legionella, fire doors and equipment and emergency lighting. Line managed by: Site Manager
Work towards the successful completion of the Apprenticeship standard Property Maintenance Operative Level 2 including end point assessment
Key holding duties for locking and unlocking of premises as and when required
Support the checking of operation of fire alarms, emergency lights, and fire-fighting equipment on a regular basis
Support general housekeeping and liaison with cleaning staff to ensure premises remain in a suitable and safe condition
Support the completion of statutory testing as and when required to manufacturers' standards ensuring record keeping is up to date and accurate including boilers, fire alarms etc.
Undertake emergency cleaning as and when required
Clean and tidy all outside spaces, paths, gullies and drains including litter picking and emptying of bins including snow clearance when required
Basic maintenance of caretaking/cleaning equipment and ensure safe storage
Transport refuse to bins in agreed collection points for agreed collection times
Carry out porter duties as required including receipt of goods and supplies
Set out/put away furniture and equipment for school events
Arrange temporary car parking arrangements and signage as and when required
Ensure Health and Safety compliance with regard to all regulations, policies and codes of practice
Collect or order purchasing of goods as required for completion of any caretaking or maintenance jobs
Take and report monthly meter readings for energy and water services
Supporting the monitoring of all contractors on site
Identify and report any repairs, maintenance or replacements that require action
Carry out basic maintenance work following appropriate training
To install, maintain or repair, jobs of a minor nature relative to the fabric, fixtures and fittings of the building equipment and furniture
Once trained to an appropriate level, support general maintenance of building; Plumbing e.g. leaking taps, Joinery i.e. boarding up broken windows, Painting/Decorating, Plastering to small areas. Re-glazing to ground floor level. Electrical i.e. make safe broken light switch/sockets plugs
Tape over or isolate from further use
Report repair at earliest opportunity Gas Leaks etc isolate, turn off gas supply
Report repair at the earliest opportunity. Others as necessary within the capabilities of the post holder
Clean lights and light fittings. Check and replace faulty lights, tubes and starters on a regular basis. Fit or change the electrical plug head if competent
Check fuses and replace them with the manufacturer's recommended fuse
Comply with and assist with the development of policies and procedures
Training:
Property Maintenance Operative Level 2 Apprenticeship Standard
Training Outcome:
Leading to opportunities across the school and Trust in roles such as Assistant Site Manager and Site Manager. The school is expanding and is expected to grow by 75% in the next 3 years
Employer Description:Holbrook School for Autism provides specialist education and care for students aged 4–19, across two sites in Holbrook (Portway) and Belper (Whitemoor). With 160 students enrolled, the school also offers a residential facility at the Portway site. This facility provides accommodation for up to 28 students per week, Monday to Thursday, during term time. Our curriculum is carefully designed around five pathways - Raindrops, Stream, River, Ocean, and Waterfalls - to meet the unique needs of every student. It focuses on preparing them for life beyond school, fostering independence, and enabling progress at their own pace.
Portway Site Set in a rural location, the Portway site features expansive grounds, specialist equipment like trampolines and outdoor gyms, and a wooded area for Forest School activities.
Whitemoor Site Located in Belper, Whitemoor supports students aged 11–19. Its town location enables community engagement, work experience opportunities, and travel training, helping students gain practical skills for life and work. The school takes a holistic approach to behaviour support, using Team Teach strategies to manage challenging behaviour while fostering student wellbeing.Working Hours :Monday - Friday, 1.00pm to 6.00pm during term time (24 hours working times + 6hrs study) 30 hours per week during school holidays, working pattern to be agreed.Skills: Problem solving skills,Team working,Initiative,Ability to work effectively,Supportive,Ability to prioritise tasks,Full UK Driving License,Motivated,Maintain confidentiality,Enthusiastic....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technician Level 4 qualification
Online delivery in the workplace
Training Outcome:Successful apprentices who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry. Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are 9.00am - 5:30pm, 5 days at the regional office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technican Level 4 qualification.
Online delivery in the workplace.
Training Outcome:
Sucessful Trainees who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are 9.00am - 5:30pm, 5 days at the regional office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technican Level 4 qualification
Online delivery in the workplace
Training Outcome:
Sucessful Trainees who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are 9.00am - 5:30pm, 5 days at the regional office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technican Level 4 qualification
Online delivery in the workplace
Training Outcome:
Sucessful Trainees who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are 9.00am - 5:30pm, 5 days at the regional office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Director of Engineering - London/Hybrid
(Tech stack: Director of Engineering, Development Manager, Head of Development, Technical Lead, CTO, .NET 8, C#, Python, Django, Flask, Node.JS, Express.JS, React, Azure, AWS, Multithreading, RESTful, Microservices, Web API 2, JavaScript, AI Integration (LLM, RAG, RLHF) Developer, Programmer, Engineer, Architect, Director of Engineering).
Our client has created a global phenomenon, connecting people online to unique travel experiences, in more than 60,000 cities and 180 countries. As they approach their 10th anniversary, they are looking to produce a revolutionary set of products and services that will transform the travel industry beyond recognition.
We are seeking a talented Director of Engineering to grow and manage their award-winning team of .NET Developers. For our client, engineering isn't just a job but a practice that they want to perfect. They aim to keep their systems modular, their code clean, and their documentation clear, and they follow the idea of leaving things better than how you found it. It's not just about the code — putting the right processes and tools in place to make developers happy and efficient is important to our client because it gives their .NET Developer the time to focus on polishing the product.
Director of Engineering applicants should come from a strong background of building large teams of .NET Developers. Although you will not be coding in this role you will be working very closely with architects and making high level technical decisions as such you should have a good grasp of technologies such as: .NET 8, .NET Core / ASP.NET MVC, Azure, React, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2019.
No global movement springs from individuals. It takes an entire team united behind something big. Together, they work hard, they laugh a lot, they brainstorm nonstop, they use hundreds of Post-Its a week, and they give the best high-fives in town. If you are interested in being a part of this movement please apply today!
Location: London / Hybrid Working
Salary: £120K - £150k + Bonus + Pension + Benefits
Please Note: All applicants must be based in and have the Right to Work in the UK.
Please forward your applications and enquiries to Sunny Bhalla at Noir Consulting.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETREC
NOIRUKREC....Read more...
An exciting new job opportunity has arisen for a committed RMN - Eating Disorders to work in an exceptional mental health hospital based in the South West London area. You will be working for one of UK's leading health care providers
This is one of the country’s leading mental health treatment centres. They provide fast access to high quality treatment for lots of different conditions, including addictions, depression, anxiety, stress and eating disorders
**To be considered for this position you must be qualified as a Registered Mental Health Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Adopt a systemic, individual approach to all patient care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all CPA and risk assessment documentation is kept up to date
Ensure effective communication of any concerns relating to patient care
Deputise in the absence of the Ward Manager and their Deputy to manage the staffing and clinical needs of the ward as required
Support and supervise new or junior staff
Assist and support regional management in developing and implementing new services
Manage the assessment, implementation and evaluation of individual patient care plans while promoting a professional working environment to ensure a high standard of patient care
The following skills and experience would be preferred and beneficial for the role:
Evidence of post registration continuing professional development
A positive attitude and commitment to change, improvement and quality
Excellent verbal, interpersonal and written communication skills
Knowledge of NMC standards guidelines and professional practices
Knowledge of the Mental Health Act and Code of Practice
The successful Nurse will receive an excellent salary of £39,176 - £41,596 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free onsite parking
Subsidised lunches
25 days holiday plus bank holidays and your birthday off
Online benefits and cash back rewards
Dedicated career pathway
Funded training opportunities
NMC payment in full
Reference ID: 6794
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
In this role, you will learn:
How to meet children’s social, emotional, physical, and intellectual needs by providing stimulating and age-appropriate play and learning opportunities in the setting
How to supervise the children where appropriate and to protect them from dangerous or harmful situations, with the support and guidance of senior staff
How to contribute to a high level of care that will enhance the children’s general health and wellbeing,
How to carry out observations of children, discuss the progress of children with the key person and contribute any ideas to informal and formal planning sessions
How to be aware of any special needs a child may have and to familiarise yourself with relevant play and learning plans
Your responsibilities will also include:
Working with colleagues to provide fun and engaging outdoor activities to cover all areas of the children’s development
Preparing healthy snacks, setting up and clearing away mealtimes and supporting children during mealtimes
Attending and contributing to your review sessions
Attending and contributing at regular staff/team meetings
Sharing any child protection concerns immediately with the Designated Safeguarding Lead or their deputy
Adhering to our code of practice on confidentiality
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
You will be enrolled on the Level 3 Early Years Educator Standard.
Training is delivered weekly via a blend of virtual classroom teaching sessions, online learning, workplace learning, written tasks and face-to-face assessments and sessions with our assessors. Training Outcome:Once a qualified Early Years Educator, you can work in a variety of roles including; Room Leader, Supervisor, Deputy Manager or as a childminder. Progression to higher education, such as Level 5 Diploma for the Early Years Senior Practitioner or a degree in early years education. Employer Description:We are proud to be part of the Early Years Alliance family of early years settings. Founded over 60 years ago, the Alliance is an educational charity dedicated to supporting the delivery of quality early years education and care to children and families.Working Hours :Monday to Friday. Shifts tba.Skills: Communication skills,Customer care skills,Team working,Patience,Experience of young children....Read more...
An amazing new job opportunity has arisen for a committed RMN or RNLD Nurses to work in an exceptional hospital based in the Stapleton, Bristol area. You will be working for one of UK's leading health care providers
This is one of UK's leading hospitals for the treatment of individuals, families and couples facing a wide range of psychiatric conditions
**To be considered for this position you must be qualified as a Registered Nurse (RMN or RNLD) with a current active NMC Pin**
As a Nurse your key duties include:
Adopt a systemic, individual approach to all patient care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all CPA and risk assessment documentation is kept up to date
Ensure effective communication of any concerns relating to patient care
Deputise in the absence of the Ward Manager and their Deputy to manage the staffing and clinical needs of the ward as required
Support and supervise new or junior staff
The following skills and experience would be preferred and beneficial for the role:
Have knowledge of the Mental Health/Capacity Act and its implications for practice
Be patient centric and have a commitment to delivering high quality care
Possess fine-tuned decision making skills
Have an excellent organisational capacity and effective communication skills
Be flexible and have a strong "can do" attitude
Strong desire to work with in a PICU to Rehabilitation services
The successful Nurse will receive an excellent salary up to £38,716.40 per annum DOE. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus + Enhancements + Relocation support up to £3,000 depending on distance relocating**
25 days annual leave plus bank holidays (at commencement of employment)
A group Personal Pension Plan (GPPP)
Private Medical Insurance Scheme
Life Assurance
Free meals while on duty
Care first - Employee Assistance Services
Continuous learning and development
Childcare vouchers
Career development
Personal health insurance
An employee assistance programme
Voluntary benefit
Reference ID: 2341
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed RMN - Eating Disorders to work in an exceptional mental health hospital based in the South West London area. You will be working for one of UK's leading health care providers
This is one of the country’s leading mental health treatment centres. They provide fast access to high quality treatment for lots of different conditions, including addictions, depression, anxiety, stress and eating disorders
**To be considered for this position you must be qualified as a Registered Mental Health Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Adopt a systemic, individual approach to all patient care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all CPA and risk assessment documentation is kept up to date
Ensure effective communication of any concerns relating to patient care
Deputise in the absence of the Ward Manager and their Deputy to manage the staffing and clinical needs of the ward as required
Support and supervise new or junior staff
Assist and support regional management in developing and implementing new services
Manage the assessment, implementation and evaluation of individual patient care plans while promoting a professional working environment to ensure a high standard of patient care
The following skills and experience would be preferred and beneficial for the role:
Evidence of post registration continuing professional development
A positive attitude and commitment to change, improvement and quality
Excellent verbal, interpersonal and written communication skills
Knowledge of NMC standards guidelines and professional practices
Knowledge of the Mental Health Act and Code of Practice
The successful Nurse will receive an excellent salary of £39,176 - £41,596 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free onsite parking
Subsidised lunches
25 days holiday plus bank holidays and your birthday off
Online benefits and cash back rewards
Dedicated career pathway
Funded training opportunities
NMC payment in full
Reference ID: 6794
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technican Level 4 qualification.
Online delivery in the workplace.
Training Outcome:
Sucessful Apprentices who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are 9:00am - 5:30pm, 5 days at the regional office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technician Level 4 qualification.
Online delivery in the workplace.
Training Outcome:
Successful Trainees who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are between 9.00am - 5:30pm, 5 days at the regional office TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
In this role, you will learn:
How to meet children’s social, emotional, physical, and intellectual needs by providing stimulating and age-appropriate play and learning opportunities in the setting.
How to supervise the children where appropriate and to protect them from dangerous or harmful situations, with the support and guidance of senior staff.
How to contribute to a high level of care that will enhance the children’s general health and wellbeing,
How to carry out observations of children, discuss the progress of children with the key person and contribute any ideas to informal and formal planning sessions.
How to be aware of any special needs a child may have and to familiarise yourself with relevant play and learning plans.
Your responsibilities will also include:
Working with colleagues to provide a fun and engaging outdoor activities to cover all areas of the children’s development.
Preparing healthy snacks, set up and clear away mealtimes and support children during mealtimes.
Attending and contributing to your review sessions.
Attending and contributing at regular staff/team meetings.
Sharing any child protection concerns immediately with the designated Safeguarding Lead or their deputy.
Adhering to our code of practice on confidentiality.
Training:You will be enrolled on either the Level 2 Early Years Educator, or Level 3 Early Years Educator Standard.
Training is delivered via monthly virtual classroom teaching sessions, online learning, workplace learning, written tasks and face to face assessments and sessions with our assessors. Training Outcome:Once a qualified Early Years Educator, you can work in a variety of roles including; Room Leader, Supervisor, Deputy Manager or as a Childminder.
Progression to higher education, such as Level 5 Diploma for the Early Years Senior Practitioner or a degree in early years education. Employer Description:We are proud to be part of the Early Years Alliance family of early years settings. Founded over 60 years ago, the Alliance is an educational charity dedicated to supporting the delivery of quality early years education and care to children and families.
The Alliance prides itself on being a supportive workplace and offers significant benefits for our team members.Working Hours :Monday to Friday, 8.00am - 5.30pm.Skills: Communication skills,Customer care skills,Team working,Patience,Experience with young children....Read more...
Receive an introduction to the role of Quantity Surveying and Estimating and a general grounding in the construction process through understanding Commercial techniques, an introduction to our standard documents and software and familiarisation with our product and on-site practice through site visits.
Liaise with the wider Surveying team to establish requirements for pre-contract expenditure and strategic procurement, assisting the Assistant Quantity Surveyor and Quantity Surveyor where required.
Work alongside the wider Surveying and Estimating team to determine allowances in tender sum for specification and employer’s requirements, understanding our processes and procedures.
Assist in agreeing the selection of suitable subcontractors for works packages and maintaining and reviewing the approved list of subcontractors in accordance with company procedure.
Assist in the preparation of Production Forecast cash flow and monitor client cashflows on a monthly basis where appropriate.
Assist with the preparation of tender evaluations (A1 and C6 accounts forms) for approval/signing by the authorised signatory.
Assist in the agreement of subcontractor interim and final accounts, including any variations, and working on the preparation of monthly cost to completes and other financial information.
Assist in the application of retention releases in accordance with relevant contract retention release clauses.
Assist with the processing of subcontractor payments on a monthly basis.
Assist in keeping the RAMS schedule updated and issued to all relevant parties.
Any other reasonable duties as directed by your line manager to support the wider team.
Training:
Construction Quantity Surveying Technician Level 4 qualification.
Online delivery in the workplace.
Training Outcome:
Successful Trainees who pass and complete their apprenticeship and perform well, may progress further into their career at Vistry.
Employer Description:Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Countryside Partnerships.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.Working Hours :Working hours are between 9.00am - 5:30pm, 5 days at the regional office TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Main Job Duties:
• To work with adults, using a strength-based approach, who may have a wide range of care and support needs and require support to reduce and manage identified risks
• To work in partnership and engage other professionals to ensure there is a multi-agency approach which enables the adult and/or their carer to live as independently as possible.
• To meet statutory requirements including best practice in relation to the principles of the Care Act 2014 and the Mental Capacity Act 2005
• To fully engage in reflective practice, demonstrating you are an active member of the team.
• To identify adults and carers who may be at risk of abuse and neglect and support safeguarding procedures, alongside a qualified social worker
• To participate in a range of meetings with adults and carers’ and exchange information, participate in decision making, with support and review progress.
• To carry out meaningful conversations which determine eligibility under the Care Act (2014).
• To engage with adults and their carers using a strengths-based approach to identify available resources to meet their needs (wherever possible).
• To build to excellent and effective relationships with other agencies and the local community to sign-post when appropriate.
• To develop creative support plans which focus on the outcomes of adults to promote their independence and ensure Care Act (2014) needs are met in a way which helps to maximise this.
• To gather and analyse from a variety of sources that will provide an informed judgement for the decisions you make
• To have an awareness of potential deprivation of liberty and seek management support.
• To promote the welfare of Children and discuss any safeguarding concerns with the line manager.
General Accountabilities
• To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job
• To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy
• The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Council’s Equality and Diversity Policy
• Working with some vulnerable children, young people and adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental demands.
• This post is exempt from the Rehabilitation of Offenders Act and / previously met the definition of Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) (as defined by the Police Act).
• This post meets Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012) and is subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) and the relevant children and/ adults barred list(s) checks.
Experience
It is essential that the post holder has:
• Significant experience of working in a health or social care environment, providing advice and support adults with care and support needs with a wide range of needs including learning disabilities, physical disabilities, long term conditions and dementia.
• Significant experience in assessing needs and translating these into person centred outcomes
• Demonstrable experience in developing and reviewing support plans
• Demonstrable experience in maintaining accurate records using computer-based information systems
• Evidence of Continuing Professional Development
Qualifications & Development
Level 2 qualification (e.g. NVQ2) in health and social care or be able to demonstrate equivalent experience
Level 2 qualification (e.g. GCSE A to C) in maths and English or demonstrable equivalent
To have attended relevant courses and training in health and social care....Read more...
Checking that all equipment is present and functional (mice, keyboards etc) in IT Suites
Preparation and installation of new equipment as directed by IT Support Officers / IT Operations Manager / IT Operations Director
Maintenance, repair and cleaning of IT equipment and peripherals as required
Checking and ensuring that Anti-Virus is installed on all workstations and servers
Creation/deletion and updating of user ID’s, passwords and space allocations
Updating of existing printer consumables database
Maintain and keep IT stock rooms tidy and assist with disposal of disused equipment
Assist the IT Team with necessary housekeeping tasks such as ensuring daily backups are completed and verified correctly
Responsibility for promoting and safeguarding the welfare of children and young persons s/he is responsible for, or comes into contact with
Suppporting staff as requested with Helping teachers prepare for the use of IT resources
Provide technical help for staff and students during lessons
Helping teachers with laptops, troubleshooting hardware and software problems plus basic training where appropriate and within postholder’s capabilities
Attend staff and specific meetings relevant to the post holder
Observance of Equal Opportunities, Confidentiality, Health and Safety Policies and Internet Code of Practice will be required
Observance of complete confidentiality on all trust information is required and any failure to do so may be regarded as gross misconduct in terms of the Trust’s Disciplinary Policy
The duties of the post could change based on the needs of the trust, legislation, technology or policy and appropriate training will be given to enable the post holder to undertake new or varied work
Where the post holder is uncertain regards any user request, advice shall be sought from the IT Support Officer(s) or the IT Operations Manager
This Job Description is current at January 2025, and is representative of the duties/responsibilities expected of the post
These duties and responsibilities are neither static nor exhaustive and, at the discretion of the IT Director, are liable to variation to reflect any future changes required of this post
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be:
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:The overarching purpose of growing our partnership of trust schools is to work in alliance with each other in order to ensure that our learners receive an exceptional educational experience. We passionately believe in the power of collaboration and look to ensure all staff across all of our schools benefit from shared expertise, understanding and opportunities for self progression - learning together and supporting each other. Every academy has its own identity that enables it to best serve their community and I know that should you be successful in your application to join us, your dedication will continue to ensure that your children leave you with high aspirations and your families remain supportive of all that you do.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday,8.15am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Reliable,Flexible,Positive attitude....Read more...
Over the 4 years you will get to know Ofwat well and have the opportunity to support work in our casework enforcement and customers directorate, you’ll develop a broad skillset, you'll be able to apply the theory you learn at university and put into practice in your day to day role.
The Casework and Enforcement team plays a key role in holding water companies to account to ensure they are meeting their legal obligations to customers and the environment. The team is also the 'front door' for many of the customers and stakeholders who contact Ofwat with enquiries or complaints about the sector or their water company, and for businesses that want to become new water companies. Our work can range from deciding on an individual customer's dispute with their water company, to assessing whether a company is fit to be a water company, to imposing multi-million-pound fines on a water company where it has failed to meet its legal obligations.
The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for learning will see you relish the opportunity!
You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 4 year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort.
You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry.
We have a virtual insights evening on the 19th February for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:We have partnered with Exeter university for this program, the apprenticeship will be delivered in a blended approach, both online and on campus.
On successful completion, apprentices will gain the following Qualifications:
• BSC (Hons) Responsible Business Management
• Level 6 Chartered Manager Degree Apprenticeship from the start of the course Decision Making
• CMI Chartered Manager status
And 4 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:Over the four years you will get to know Ofwat well and have the opportunity to support work in our fast paced directorate, casework enforcement and customers. You'll be able to apply the theory you learn at university and put into practice in your day to day role.
We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands. Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Problem Solving,Listening Skills,Motivation for Apprenticeship....Read more...
Over the 4 years you will get to know Ofwat well and have the opportunity to support work in our casework enforcement and customers directorate, you’ll develop a broad skillset, you'll be able to apply the theory you learn at university and put into practice in your day to day role.
The Casework and Enforcement team plays a key role in holding water companies to account to ensure they are meeting their legal obligations to customers and the environment. The team is also the 'front door' for many of the customers and stakeholders who contact Ofwat with enquiries or complaints about the sector or their water company, and for businesses that want to become new water companies. Our work can range from deciding on an individual customer's dispute with their water company, to assessing whether a company is fit to be a water company, to imposing multi-million-pound fines on a water company where it has failed to meet its legal obligations.
The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for learning will see you relish the opportunity!
You will be supported throughout your program by your people leader, mentor/ buddy, Early Careers partner and university. On your 4 year journey you will learn the technical skills on the job, the theory at university and the soft skills with regular internal training sessions throughout the year with your cohort.
You’ll also have the opportunity to work with other apprentices and colleagues and early career professionals across the regulatory industry.
We have a virtual insights evening on the 19th February for you to find out more about this opportunity at Ofwat and a chance to meet some of the team! Email earlycareers@ofwat.gov.uk for your invite. Training:We have partnered with Exeter university for this program, the apprenticeship will be delivered in a blended approach, both online and on campus.
On successful completion, apprentices will gain the following Qualifications:
•BSC (Hons) Responsible Business Management
· Level 6 Chartered Manager Degree Apprenticeship from the start of the course Decision Making
· CMI Chartered Manager status
And 4 years' experience working in the Civil Service – putting you in a brilliant position to progress in your career.Training Outcome:Over the four years you will get to know Ofwat well and have the opportunity to support work in our fast paced directorate, casework enforcement and customers. You'll be able to apply the theory you learn at university and put into practice in your day to day role.
We hope you will work your way from Business Support to Associate whilst on the apprenticeship programme. On successful completion of your apprenticeship we will be supporting you with making the next step in your career to Senior Associate. Business support/ Associate/ Senior Associate refer to Ofwat's specific bands. Employer Description:We’re Ofwat, the Water Services Regulation Authority – a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future. We also oversee the markets in the water sector to ensure they’re working for customers. We are at the source of everyday life. We help the sector build trust and confidence with customers, the environment and wider society: keeping water flowing, bills affordable and helping ensure the health of our rivers and waterways. We push hard to improve day-to-day water company performance for customers, including on leakage, sewer flooding and customer service. We drive the sector to take a longer-term view and to take steps now to protect and enhance the environment, using digital and data innovations and making sure our water supplies are secure for future generations. Through our five-yearly price reviews, we oversee billions of pounds of investment into the water sector across England and Wales. Our Time to Act strategy sets out our ambition for the water sector and the role we play in achieving it. Our values reflect our ambition, our commitment to learning, to acting with purpose and integrity, continuously improving so that we make the greatest contribution possible to improving life through water. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you’ll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Our values underpin everything we do. They help us to deliver and maintain an inclusive culture where everyone can bring their authentic selves to work. And they've made a difference. In our latest people survey 92% of our people said they are treated with respect by the people they work with. We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.Working Hours :This post is full-time (37 hours per week), flexible working. Monday - Friday. Total hours per week: 37Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Embodies all our values-SAILOR,Problem Solving,Listening Skills,Motivation for Apprenticeship....Read more...
About The RoleAn exciting opportunity has come arisen to join our General Needs team based in London, Victoria Court, working on one of our general needs housing schemes, you will have the opportunity to help the community grow and become a better place to live by supporting people to manage their tenancies and being the first point of contact for our tenants living in the community. Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? What you will be doing:
Assisting the neighbourhood manager in case managing wide ranging tenancy management issues including (but not excluding): anti-social behaviour, property condition, garden enforcement, managing complaints, safeguarding, domestic abuse and tenancy fraud/misuse cases. Including the enforcement of tenancy agreements; including providing tenants with accurate and appropriate advice about their rights and responsibilities in relation to their tenancy agreementTaking a lead in ensuring the environment is kept to a good standard, assisting the neighbourhood manager in managing issues such as gardening and cleaning contractsBeing responsive to instances of disrepair within accommodation and work with the asset management and repairs team to ensure any maintenance issues are resolvedWorking with the neighbourhood manager to ensure the speedy allocation and re-let of void properties within the target turnaround period and in line with Salvation Army Homes policy, procedure and good practicePromoting effective multi agency working by developing good local contacts with other relevant statutory and voluntary agencies in the area, attending regular local meetings where required and generally promoting the work of Salvation Army Homes with other agenciesCarrying out regular estate inspections to identify environmental and other problems as well as taking relevant action as appropriate to improve the neighbourhood and develop practical and creative solutions for improvementAbout The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience.We're looking for people who have:
Experience of or knowledge related to working in social housingA good understanding of the different aspects of effective tenancy management and the importance of ensuring these are dealt with in a timely mannerProven capacity to deal successfully with difficult and complex situationsUnderstanding of wider support and funding facilities available for vulnerable tenantsA Proactive and self-motivated with a can-do attitudeDemonstrable empathy with our tenantsThe ability to see problems from a variety of viewpoints and perspectives; and to deal sensitively and empathetically with people in difficult and stressful situationsThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Role: BCAR Manager / Senior Building Inspector
Location: Dublin
Salary: Negotiable DOE
Our client an architectural firm is seeking applications from suitably qualified candidates with relevant experience for the position of BCAR Manager / Senior Building Inspector.
The position of BCAR Manager / Senior Building Inspector is one which provides required oversight to ensure that all construction works are carried out in accordance with relevant legislation, regulations, construction standards, codes of practice, etc. and that all materials are provided and utilised in accordance with all manufacturers requirements and recommendations.
The appointee will provide all necessary site information to the Assigned Certifier and the Employer’s Representative to supplement the collection of relevant information and evidence in relation to compliance with the Building Control (Amendment) Regulations.
Be required to carry out regular site inspections, provide detailed technical reports and assist in the oversight and construction of large housing schemes and apartment developments.
The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Lead and manage the Building Control team, providing clear direction, support, and professional development to ensure high performance and a collaborative working environment
Allocate workloads and resources effectively, maintaining high levels of productivity while meeting project deadlines.
Foster a culture of continuous improvement and professional development within the team, identifying training needs and supporting staff in achieving their career goals
Allocate resources and workloads effectively
Provide expert guidance to the team on building regulations and standards specific to residential housing and apartments, addressing complex technical or compliance issues
Carry out site inspections in accordance with the Preliminary Inspection Plan during on-site construction, photographic recordings, materials quality and standard, building materials testing and certificate verification.
Ensuring compliance with design drawings and specifications.
Ensuring Preliminary Inspections Plan (PIP) is maintained and up to date
Issuing weekly summary reports to Company Directors
Identifying, recording, and reporting construction defects to the Design Team, Construction Team & Assigned Certifier in a timely manner.
Compliance at all times with Health and Safety regulations and awareness of on- site safety.
Keeping accurate electronic and written records of inspections,
Undertake training as may be required / directed to ensure compliance with current Building Regulations.
Undertaking further duties which may be assigned from time to
Candidates
.hold a degree in Engineering, Architecture or Building Surveying;
or
.hold a National Certificate/National Diploma in Construction Studies or Civil Engineering issued by the National Council for Education Awards/Further Education Training Awards Council
or
.in the case of an office involving building construction work – as an alternative to the qualification at (a) – be a member of the Institute of Clerk of Works in Ireland, or possess a full course certificate in building as issued by the Technical Instruction Branch of the Department of Education, or a first class technological Certificate (Intermediate Stage) or a Technological Certificate (Advanced Stage) issued by the Department of Education, or have had satisfactory supervisory experience of building work, including housing
have a detailed knowledge of the Building Regulations and of building construction;
Be capable of writing clear and concise reports, keeping work records, measuring and recording all variations from contract and reading drawings;
Each candidate must satisfy the Company that he/she has an adequate experience of a type which would render him/her suitable to perform satisfactorily the duties of the office for which he/she is a candidate.
It is desirable that candidates will demonstrate at the interview is:
Have strong interpersonal and communication skills and the ability to engage effectively at all levels
Have an in depth knowledge and understanding of building construction generally
Have knowledge and awareness of Health and Safety Legislation and regulations, their implications for the organisation and the employee, their application in the workplace and their application to construction sites in particular
Be highly organised, decisive and disciplined, driven to deliver the required results
Have an ability to:
prioritise tasks and work to demanding schedules
request and collect relevant information, identify potential exposures and gaps, evaluate results, summarise conclusions, and present recommendations
understand systems/procedures
work on his/her own initiative
Manage employees assigned to him/her
Be comfortable in a culture of continuous learning and improvement
On the date of any appointment, hold a full current Driving Licence in respect of Category “B” Vehicles or equivalent in the E.U. Model Driving Licence
INDSEN....Read more...
Job Title: Property ManagerSalary: £21,840 (£32,760 FTE) Depending on skills and experience Contract: Permanent role. Working Hours: 25 hours over four days (flexible between the hours of 8 am – 6 pm). Occasional work outside these hours may be required. Location: Based in Manchester, occasional travel to Sheffield and other cities within the UK.Deadline to apply: 03 March 2025
Role SummaryA unique opportunity for an enthusiastic individual, who shares our values, to work for one of the UK’s leading social businesses. You will ensure that our property in Manchester is well-managed and an attractive place for our tenants to be based and that they operate in accordance with our ethical and environmental principles.
You will be based in Manchester, at The Green Fish Resource Centre, where you will be responsible for day-to-day management.
You will be part of the North and Midlands Regional team and will be supported in your role by the Regional Manager. You will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in the property managers’ forum meetings.
The Ethical Property CompanyFounded 26 years ago, the Ethical Property Company provides affordable workspace to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 23 centres across the UK providing affordable office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities.
The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester. Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
The Post
Property Management responsible for:
• Being the first point of contact for tenants, maintaining excellent communication with tenant organisations• Ensuring that the building is presented to a high standard at all times.• All building-related issues, communicating these effectively to contractors and ensuring timely and cost-effective resolution of building-related problems.• Procuring and implementing contracts for routine maintenance of plant/machinery and services and for carrying out routine periodic testing of fire systems, legionella prevention, etc.• Facilities management, such as cleaning (including the line management of our Cleaners), fire safety systems, security systems, waste and recycling provision, liaising with our IT provider Oryx Align, and internal signage.• Compliance with Health and Safety legislation including risk assessments, fire risk assessments, testing of health and safety systems and equipment.• Approving invoices• Ensuring centre documentation is adequately maintained, including Codes of Practice, Building Logs, Periodic Inspection sheets, and Plant Service and Maintenance documentation.• Managing moving in/out of tenants, and showing prospective tenants around the building.• Any other duties related to the management of the properties in your area as required.
Environmental Reporting and Utilities Management responsible for:
• Liaising with colleagues, as required, on the production of utility usage charts and environmental performance charts.• Identifying potential usage issues with Property Managers and/or Centre Managers.
Other responsibilities include:• Attending regular Property Manager meetings and other company-wide events such as; the Employee Conference, Equality and Diversity training, Company Induction Days etc.• Other duties as required, in line with the role.
Person Specification
The successful candidate will need to demonstrate the following:
Essential Skills/Experience:• Excellent organisational skills and the ability to prioritise work, multi-task and remain flexible• Good standard of spoken and written English• Strong communication skills, with experience of communicating at all levels• Good level of numeracy• The ability to act quickly and effectively using own initiative• Ability to be a team player• Trustworthiness and reliability• Experience of providing quality services to customers• Good IT skills, particularly Microsoft Outlook, Word and Excel.
Desirable Skills/Experience:
• Experience of risk assessment for health and safety purposes• Commitment to social and environmental issues• Some experience of working in the social and environmental sector• Some experience of working in facilities management.
Contractual DetailsThis is a permanent role with a three-month probationary period. Benefits include 25 days holiday entitlement (pro-rata) in addition to statutory public bank holidays. The post is part-time working 28 hours a week split across four days a week. The salary is £21,840 pro rata (£32,760 full-time equivalent).
We offer a company pension contribution up to 7%, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.
Please note, you must be eligible to work in the UK in order to apply for this role. No agencies please.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Job Title: Property ManagerSalary: £21,840 (£32,760 FTE) Depending on skills and experience Contract: Permanent role. Working Hours: 25 hours over four days (flexible between the hours of 8 am – 6 pm). Occasional work outside these hours may be required. Location: Based in Manchester, occasional travel to Sheffield and other cities within the UK.Deadline to apply: 03 March 2025
Role SummaryA unique opportunity for an enthusiastic individual, who shares our values, to work for one of the UK’s leading social businesses. You will ensure that our property in Manchester is well-managed and an attractive place for our tenants to be based and that they operate in accordance with our ethical and environmental principles.
You will be based in Manchester, at The Green Fish Resource Centre, where you will be responsible for day-to-day management.
You will be part of the North and Midlands Regional team and will be supported in your role by the Regional Manager. You will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in the property managers’ forum meetings.
The Ethical Property CompanyFounded 26 years ago, the Ethical Property Company provides affordable workspace to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 23 centres across the UK providing affordable office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities.
The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester. Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
The Post
Property Management responsible for:
• Being the first point of contact for tenants, maintaining excellent communication with tenant organisations• Ensuring that the building is presented to a high standard at all times.• All building-related issues, communicating these effectively to contractors and ensuring timely and cost-effective resolution of building-related problems.• Procuring and implementing contracts for routine maintenance of plant/machinery and services and for carrying out routine periodic testing of fire systems, legionella prevention, etc.• Facilities management, such as cleaning (including the line management of our Cleaners), fire safety systems, security systems, waste and recycling provision, liaising with our IT provider Oryx Align, and internal signage.• Compliance with Health and Safety legislation including risk assessments, fire risk assessments, testing of health and safety systems and equipment.• Approving invoices• Ensuring centre documentation is adequately maintained, including Codes of Practice, Building Logs, Periodic Inspection sheets, and Plant Service and Maintenance documentation.• Managing moving in/out of tenants, and showing prospective tenants around the building.• Any other duties related to the management of the properties in your area as required.
Environmental Reporting and Utilities Management responsible for:
• Liaising with colleagues, as required, on the production of utility usage charts and environmental performance charts.• Identifying potential usage issues with Property Managers and/or Centre Managers.
Other responsibilities include:• Attending regular Property Manager meetings and other company-wide events such as; the Employee Conference, Equality and Diversity training, Company Induction Days etc.• Other duties as required, in line with the role.
Person Specification
The successful candidate will need to demonstrate the following:
Essential Skills/Experience:• Excellent organisational skills and the ability to prioritise work, multi-task and remain flexible• Good standard of spoken and written English• Strong communication skills, with experience of communicating at all levels• Good level of numeracy• The ability to act quickly and effectively using own initiative• Ability to be a team player• Trustworthiness and reliability• Experience of providing quality services to customers• Good IT skills, particularly Microsoft Outlook, Word and Excel.
Desirable Skills/Experience:
• Experience of risk assessment for health and safety purposes• Commitment to social and environmental issues• Some experience of working in the social and environmental sector• Some experience of working in facilities management.
Contractual DetailsThis is a permanent role with a three-month probationary period. Benefits include 25 days holiday entitlement (pro-rata) in addition to statutory public bank holidays. The post is part-time working 28 hours a week split across four days a week. The salary is £21,840 pro rata (£32,760 full-time equivalent).
We offer a company pension contribution up to 7%, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.
Please note, you must be eligible to work in the UK in order to apply for this role. No agencies please.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
