Practice Manager Jobs Found 381 Jobs, Page 16 of 16 Pages Sort by:
Apprentice Customer Service Officer
Apprentices will gain knowledge in all areas of the apprenticeship whilst gaining invaluable experience in the workplace in putting this learning into practice. Over the course of your apprenticeship, you will split your time between 4 departments within the customer service area at Hove Town Hall.The teams you will work with will be the Blue Badge and Concessionary Travel Team who are responsible for assessing and issuing blue badges and concessionary travel passes for eligible residents in the city. The team works with a diverse group of residents and visitors, mainly older and disabled, to support them with their travel needs.The Parking Customer Service Team (Permits), who are responsible for processing and approving parking permits within the city, as well as managing the customer service phone line 5 days a week.The Penalty Charge Notice Team (PCNs), who are responsible for reviewing PCN appeals as well as processing payments for PCNs, dealing with incoming correspondence and managing the debt recovery process.The Fraud team who are responsible for investigating the misuse of permits and Blue Badges and concessionary travel. We are looking for an enthusiastic, self-motivated individual with good communication and teamwork skills to join us in our award-winning service. This role is an apprenticeship, so you will gain your Level 2 Customer Service Practitioner apprenticeship qualification while working at the Council. You will: Learn to deal tactfully with all enquiries from members of the public, other officers, contractor staff, and process these in accordance with the set procedures Learn how to respond to verbal and written communications, and produce information regarding parking schemes, ensuring customer satisfaction and an understanding on the customer journey Learn to use and maintain internal systems to record confidential customer information, to monitor customer service levels and to meet their needs Learn to issue Parking Permits or Blue Badges and Concessionary Bus Passes/Taxi Vouchers in accordance with the regulations of the scheme/internal processes Learn to advise the public on the correct usage of Parking Permits or Blue Badges and Concessionary Travel Passes Learn how to interpret and apply relevant team policies Learn how to and carry out all administration in connection with either Parking Permits or Blue Badge Scheme and Concessionary Travel Scheme Learn to receive/record payments and issue receipts as necessary, learning and having due regard to audit requirements This is a large, friendly team who support each other work together with a customer focus. The team value apprentices & have experience of supporting them through the programme.Training: The Customer Service Practitioner Apprenticeship at level 2 is run by Chichester College Group who is responsible for supporting you with your learning and carrying out assessments You will learn all the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas, you will take an End Point Assessment before successfully completing You will receive support from a nominated mentor, throughout the duration of the Apprenticeship Delivery will be via online workshops, assessor meet/visits every 4-6 weeks, three way review with manager, apprentice & the college every 8-12 weeks, plus other off the job learning during contracted hours Functional Skills in English and maths if required Training Outcome: Potential opportunities to progress within the council into further employment, whether in the service or in the wider council Employer Description:We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.Working Hours :Monday - Friday, 9.00am - 5.00pm but with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Patience ....Read more...
Advanced Apprentice - Financial Services (Payables & Capital)
The post holder will assist with the day-to-day operations of the Oracle Purchase to Pay (P2P) system ensuring that the Trust provides a high quality, effective and efficient service to ensure all suppliers are paid promptly in accordance with the Standard Financial Instructions (SFIs) and Scheme of Delegation (SoD). They will assist with the resolution of queries from Budget holders and Managers or suppliers regarding status of invoices within the P2P system The post holder will review Non-Purchase Order (Non-PO) supplier invoices received via the computerised system (Oracle) and seek approval from the Budget Holder or Managers. This will also include a review of the appropriate process to ensure the supplier invoice is accurate and should be a Non-PO invoice as per the SFIs. Investigate and resolve any discrepancies including complex calculations and checks to ensure over and underpayments are minimised The post holder will provide and receive information from staff, customers/suppliers and be able to communicate effectively, with sensitivity where there are issues with non-payment of the supplier invoices. The post holder will follow the appropriate SFIs, regulations and internal finance procedures and be able to communicate complex financial issues as required The post holder will review Purchase Order (PO) reports and using appropriate judgement and analysis of the data and details, investigate and resolve to ensure the supplier invoices are received, matched and paid The post holder will follow standard finance procedures and policies to assist with the approval of Non-PO and PO notifications whilst ensuring the Trust adheres to the legislation for Better Payment Practice Policy (BPPC) The post holder will monitor the returns report for reoccurring issues and liaise directly with those suppliers whilst promoting the Trust policy of No PO No Pay and encouraging suppliers to move to Tradeshift The post holder will be responsible for inputting receipting data for good received into a computerised system (Trust Purchase Ordering system). They will also be responsible for setting up and amending suppliers in the computerised systems ensuring all pf the appropriate checks have been made The post holder will liaise with SBS Accounts Payable Team and actively participate in monthly calls with Client Manager as required and suggest changes to working practised and policies as well as implementing agreed changes to policies and procedures The post holder will process payment requests for course fees, patients travel and other urgent payments on a daily basis using the Oracle P2P System and following the policies and procedures in place, recording the payments in the GL or within financial spreadsheets The post holder will assist in the maintaining and reviewing of the Goods Received Not Invoiced (GRNI) report, ensuring that purchase orders are closed following and analysis and investigation of the variance whilst confirming the supplier goods have been received The post holder will perform Supplier Statement reviews ensuring that they reconcile to the GL and resolve any discrepancies in a timely manner and deciding how to pursue any under or overpayments Training:Formal training is delivered at HWGTA, located McKenzie Way, Worcester, WR4 9GN. You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. Additional training for functional skills in English and maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Assistant Accountant Level 3 qualification.Training Outcome:Progression can be discussed upon successful completion of apprenticeship. Employer Description:Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.Working Hours :Full-time, flexible working. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working ....Read more...
Children's Team Manager
A Local Authority is looking for a Qualified Team Manager for their Child Protection service in Merseyside. This is a permanent and full-time position that is hybrid working. You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available) About the team This team is apart of a smaller local authority that has a friendly, supportive environment. As a local authority they promote flexible working and manageable caseloads. This Local Authority has high aspirations for their children and young people and are focused on making a real difference. About the job Lead and manage child protection and safeguarding services. Supervise, support, and develop social work and safeguarding staff. Oversee child protection assessments, investigations, and intervention plans. Manage complex and high-risk safeguarding cases. Ensure compliance with child protection legislation, policies, and procedures. Coordinate multi-agency working with key partners and stakeholders. Monitor service quality, performance, and case management standards. Chair or contribute to safeguarding meetings and case conferences. Ensure accurate record-keeping and timely reporting. Manage team workloads, resources, and service delivery. Respond to serious safeguarding concerns, incidents, and complaints. Promote best practice and continuous improvement in child protection services. Ensure children's welfare, rights, and voices remain central to decision-making About you The successful candidate will have a social work degree with post qualification management experience in Children’s Social Work What's on offer? Up to £54,495dependent on experience 28 days of annual leave plus bank holidays Excellent CPD training & development opportunities Free Parking Further benefits For more information, please contact Samantha Cunningham 07825213518 / scunningham@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...
Education Business Administrator Apprentice
The main purpose of this role is to assist with providing excellent and comprehensive administrative support for undergraduate and/or postgraduate programmes by working in close collaboration with the Programme Administration Team. You will act as a first point of contact for staff and students, carry out general administrative tasks, maintain records and files, and ultimately support delivering a high-quality administrative service to students, colleagues and partners, working in collaboration with academic and professional services colleagues across IOE and UCL. This is a Level 3 Business Administration Apprenticeship opportunity, and the successful candidate will be provided relevant training, support and supervision to develop and learn on the job. Duties and responsibilities: Assisting with the day-to-day administration of learning and teaching on Undergraduate and/or Postgraduate programmes Dealing with routine enquiries around programme administration and signposting to relevant services Drafting and proof reading/editing of documents, templates and communication Entering data and maintaining accurate and up-to-date records and files Providing support with data collation for reporting purposes Disseminating programme materials and providing information about programmes through a variety of media Assisting in the administration of electronic student records, virtual learning environments and other online resources, keeping them up to date and accurate in collaboration with colleagues as required Liaising with other groups and individuals in the Institute, and elsewhere, in support of joint activities Contributing to identifying and implementing areas for improvement Assisting with induction, support, and mentoring activities for students Arranging committee and working group meetings and taking minutes Providing cross-cover and support for other programmes on occasion (e.g. during short-term absence or peak times), including providing cover for colleagues Providing support with events organisation Keeping up to date with guidelines, policies and procedures and attending relevant training Undertake other duties commensurate with the level of this role as may reasonably be requested In addition, the post holder will be expected: To actively follow and promote UCL policies, including Equal Opportunities and Race Equality policies. The staff member will have a responsibility to carry out their duties in a way that embodies UCL’s environmental and social sustainability values, actively supporting UCL’s Sustainability Strategy, policies and objectives within the remit of their role. To maintain an awareness and observation of fire and health and safety regulations. To carry out any other duties commensurate with the grade and purpose of the post. The successful candidate will need to meet UCL’s expectations of core behaviours as outlined in https://www.ucl.ac.uk/human-resources/policies-advice/core-behaviours-framework As duties and responsibilities change the job description will be reviewed and amended in consultation with the post holder. UCL is currently trialling hybrid working and it may be possible for the successful applicant to work remotely for up to 60% of the week depending on their location and requirements of the role. This can be discussed during the recruitment process.Training:The Apprentice will undertake Level 3 Business Administration training both in the workplace and with our training provider to develop the necessary knowledge and skills to become qualified. The apprentice will be supported throughout the apprenticeship by a Line Manager and Mentor who will meet with them regularly to guide them through the apprenticeship, discuss their progress, set and monitor appropriate targets, ensure the apprentice is attending and completing their training and development and that appropriate standards of performance and conduct are met. Training Outcome:Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.Employer Description:bout IOE IOE is UCL’s Institute of Education. With more than 900 academic staff, 8,000 students, 190 research collaborations and cross-sector partnerships spanning five continents, our seven departments work across education, culture, psychology and social science to improve lives. Founded in 1902, IOE has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject. In December 2014 we merged with UCL, putting us at the heart of a comprehensive, world-top-ten university with a shared legacy of innovation and academic excellence. IOE is led by a Director, supported by three academic Pro-directors and a Director of Operations. IOE comprises six academic departments: • Social Research Institute (SRI)• Learning and Leadership (DLL)• Culture, Communication and Media (CCM)• Curriculum, Pedagogy and Assessment (CPA)• Psychology and Human Development (PHD)• Education, Practice and Society (EPS) About the Department of Academic Programmes Office (APO) The Academic Programmes Office (APO) is the largest professional service support team at theIOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity.Under the guidance of the Director of Education and Student Support, the teams are responsible for the academic quality of programmes, timetabling, placement management, adherence to internal and external requirements, production of statistics and returns for internal use and for presentation to external parties.Working Hours :Monday to Friday, working hours TBC.Skills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills ....Read more...
Software Developer Apprentice (The Dispute Service LTD)
Principal Responsibilities: Business Operations Support: Povide tech support to the Head of Salesforce Delivery and wider tech team Assist in ticket solving and ongoing Salesforce issues Support the delivery of operational priorities projects in technology Help track actions, risks, and deliverables to ensure effective follow-up and completion Data, Reporting and Analysis Support the preparation of reports, dashboards, and operational updates Assist in gathering and maintaining data to support business decision-making Ensure information is accurate, up to date, and presented clearly Stakeholder and Communication Support: Support communication between teams, ensuring information is shared clearly and efficiently Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets Administrative and Process Support: Provide general administrative support including document management, record keeping, and coordination tasks Support the development and improvement of internal processes and procedures Assist with compliance-related activities and ensure accurate record keeping Apprenticeship Responsibilities: Complete all requirements of the Software Developer apprenticeship programme Attend and actively participate in training sessions, workshops, and reviews with the training provider Maintain a portfolio of evidence demonstrating learning and development Apply learning in the workplace to develop competence in Software Developing Take responsibility for personal development and progression throughout the apprenticeship TRAINING AND DEVELOPMENT: Undertake a Level 4 Software Developer Apprenticeship (or equivalent) Receive a minimum of 20% off-the-job training, including study time, workshops, and learning activities Be supported by a dedicated line manager and apprenticeship provider Participate in regular progress reviews and feedback sessions Develop core competencies in communication, organisation, problem-solving, and tech processes TDS Values: Must be able to identify with the aims and objectives of TDS including TDS’s Values: Customer Excellence Teamwork Making a difference Fairness Equal Opportunities Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.Training:Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers. Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance. The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship: BCS Level 4 Diploma in Software Development Methodologies CertNexus Cyber Secure Coder Industry recognised certification in one of Java, Python or C# Key areas covered are: Software Development Lifecycles Effective Team Working Problem Solving Logic and data structures Sorting & Searching algorithms Critical sections and race conditions Relational and non-relational databases Software designs and functional or technical specifications Software testing frameworks and methodologies Training Outcome:Career Development: This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation.Employer Description:We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice. This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement. Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT. You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time. The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Willingness to learn,Prioritise workload,Aptitude and logic writing,Excellent in non-verbal skills,Ability to manage tasks,Proactive & positive attitude,Able to take direction,Able to work independently,Reliability,Good time management,Flexibility and adaptability ....Read more...
Apprentice Laboratory Scientist
www.ofi.com Ofi, which, stands for Olam Food Ingredients is a leading global supplier of high-quality food and beverage ingredients and solutions across a wide range of categories. You will be working alongside a mentor in a small team and assist with the safe, efficient, and reliable laboratory operation. The Apprentice Laboratory Technician will work with the operations team to test, collate, interpret, and report quality lab results in a timely manner, and to a high standard and in a safe way. You will develop the technical knowledge of scientific methods and techniques to accurately conduct and document laboratory tests and tasks. You will learn to follow and conduct risk assessments, work safely in a laboratory, follow procedures, perform tasks, use specified instrumentation and laboratory equipment, record accurate data, interpret results, apply scientific techniques to present data, and understand the legal requirements for your industry, i.e., HASWA, COSHH, DSEAR. Our goal is to work with you, developing your lab skills, so you become competent in various test methods and in operating key pieces of equipment. Responsibilities may include: Preparing samples Inspection and testing Reporting deviations Analysis of results Perform calibrations Maintenance of equipment General housekeeping An employee in this occupation will be responsible for proactively finding solutions to problems and identifying areas for improving the business. Laboratory Technicians are expected to work both individually and as part of a team, taking responsibility for the quality and accuracy of their work. You must work safely, to legislation and codes of practice, and follow quality procedures to meet the quality standards relevant to your work. In addition to technical competence, you will also learn the importance of effective communication with different stakeholders. The programme aims to instil strong values of teamwork, time management and commitment to professional development. Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity. *New applicants who meet the entry requirements of the role will be contacted by the Apprentice Employment Agency team to discuss your application and the apprenticeship in further detail. Please ensure you provide up to date contact details and check your junk in case of redirected emails. Failure to respond to communications will result in your application being withdrawn.Training:At Tiro we are obsessed with changing lives through science and technology apprenticeships so we can’t wait to have you on board. Over 36 months, you’ll devote a minimum of 6.5 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. The apprenticeship programme will be delivered remotely/ in the workplace - theory sessions delivered by the training provider on-line, the apprentice will undertake tasks/roles within the workplace to demonstrate skills, knowledge, and behaviours. This will be supported by an experienced mentor/supervisor/line manager. You will also be supported by a dedicated learning coach/assessor who will guide and mentor you throughout your apprenticeship. You will undertake the Level 6 Scientist programme, this consists of: Work safely in a laboratory, maintaining excellent housekeeping whilst following appropriate safety, environment, and risk management systems Follow quality procedures to meet the requirements of quality standards relevant to the workplace Prepare laboratory tasks using the appropriate scientific techniques, procedures, and methods Perform laboratory tasks following specified methodologies, such as Standard Operating Procedures Use of specified instrumentation and laboratory equipment, including calibration where required Produce reliable, accurate data and keep accurate records of laboratory work undertaken and results Analyse, interpret and evaluate data and identify results requiring further investigation seeking advice of senior colleagues as appropriate Communicate scientific information appropriately, including the use of laboratory information management systems, either digital or paper based Apply scientific techniques for data presentation, e.g., statistics Recognise problems and apply appropriate scientific methods to identify causes and achieve solutions Participate in continuous business performance improvement Successful achievement of the end-point assessment will lead to final certification of the apprenticeship Added value includes once qualified you’ll be eligible to join the Register of Science Technicians (RSciTech) Training Outcome: On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company Employer Description:Our first-class processing and manufacturing capabilities are purpose-built to bring choice, control and flexibility at any scale. With facilities worldwide, we help you get the best out of cocoa, coffee, dairy, nuts and spices. Chopped? In a paste? As a powder? We can provide almost any ingredient format to support your needs. We also invest in the latest technology to ensure food safety and quality standards. For greater efficiency and sustainability, we strategically locate our facilities near key growing regions and major markets. For example, our soluble coffee processing occurs in Spain, Brazil, and Vietnam where we’re building a third site while our cocoa processing spans Asia, Europe, Latin America, and the USA.Working Hours :Monday to Friday, 08:30 - 16:30, including 30 mins paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Punctual,Enthusiastic ....Read more...