We're on the hunt for someone looking to further develop themselves and join us in our Payroll team as a Payroll Processor. This will come with an exciting opportunity to work towards a Level 5 apprenticeship.
The Payroll Processor will assist in the collation and processing of the monthly payroll and annual processes including P11D’s, P60’s, salary review, PRP payments and PSA agreement. This also involves end of year and quarterly system updates. Provide support to colleagues and managers on general Payroll queries and complete admin and payroll tasks.
What the role will look like:
Assist in the processing of end-to-end payroll in adherence with legislation and company procedures
Checking of the HR/Payroll processing system and records by ensuring that all of the employee information is received on time for the coming payroll month and all relevant payments/deductions are calculated and checked for accuracy
Identify, investigate and resolve any discrepancies in information provided to payroll for input by all other areas of the Society
Manual calculations including backpay, holiday pay, SSP, SMP and all other statutory payments
Monthly management reporting
Assisting with all enquiries from colleagues, Executive’s, HMRC, DWP and any other external bodies
Work collaboratively with the HR Administration team
Support the broader team to undertake process efficiency reviews. Ensure regular reviews of ways of working to ensure automation is taken full advantage of, avoid duplication of effort, and to support the team in adopting a continual improvement approach
Assisting with system upgrades and testing as and when required including year-end processes
Ensuring the Society is compliant with National Minimum wage regulations and Real Living Wage standards
Administering and monitoring salary sacrifice schemes in line with regulatory and scheme requirements
For more details on the role please refer to the job description at the bottom of the advert
Training:This program covers the key duties of a Payroll Assistant Manager level 5, they include:
Manage and Analyse the payroll workload and accountabilities; giving you the skills to plan and prioritise the payroll schedule
Provide direction and oversee the timely collation of both the payroll and the benefits data
Provide expert practical and/or factual support and guidance internally and externally
Manage direct responsibility for the pay and the benefit calculations in complex situations
Lead and oversee delivery for the quality assurance of your team’s pay and benefit calculations
Analyse and reconcile the finalised payroll process
Lead all the operations and the systems to ensure compliance with any relevant legislation, regulations, codes of governance and professional ethics
Contribute to the successful recruitment and retention of your team, providing leadership and guidance to identify and retain the best possible workforce
Manage both personal and team professional and self-development. Ensuring personal skills are keeping up with industry standards, whilst providing job satisfaction for team members
Analyse and evaluate the pay and benefits and reporting systems, procedures, and controls in line with changes in technology
Design and implement effective communication strategies, which will allow for the improvement of overall team collaboration, efficiency and productivity
Strive to maximise the efficiency and accuracy of all processes and payroll by providing continual improvements, using data to drive decisions
Training Outcome:Full-time position upon successful completion of the apprenticeship.
We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.ukEmployer Description:Why choose the West Brom?
At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting.
We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.uk.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Purpose of the Role
The Payroll Assistant will provide high-quality and comprehensive business support services to ensure the effective delivery of payroll functions. Working within a busy exchequer team, the postholder will be responsible for supporting payroll operations, following standard processes with accuracy, and delivering excellent customer service to both internal and external stakeholders.
The role requires attention to detail, the ability to prioritise workloads, and a commitment to continuous improvement and efficiency.
Key Responsibilities
Deliver accurate and timely business support to ensure effective operation of payroll services, including:
Data entry and analysis
Record keeping
Responding to payroll queries
Providing administrative support at payroll-related meetings
Support the delivery of the monthly payroll cycle, ensuring tasks are completed within agreed deadlines.
Provide high-quality customer service, resolving straightforward enquiries and escalating complex issues when required.
Ensure accurate audit trails are maintained and that records are processed in line with compliance standards.
Contribute to continuous improvement, helping to identify opportunities for greater efficiency, automation, and improved working practices.
Develop knowledge and skills to carry out payroll and business support tasks consistently and effectively.
Support the induction and on-the-job training of new colleagues.
Organise and prioritise workloads to meet deadlines, keeping managers updated on any issues that may affect service delivery.
Provide accurate notes, minutes, or written records of meetings as required.
Work collaboratively as part of the payroll team and provide flexible support across different work streams as needed.
Skills, Knowledge & Experience
Essential:
Experience of working within a business support or payroll-related environment, delivering accurate and timely services.
Strong communication skills with the ability to deal effectively and professionally with a wide range of stakeholders.
High level of IT literacy, including use of Microsoft Office applications (Word, Excel, Outlook).
Experience of delivering excellent customer service in a fast-paced environment.
Ability to manage workloads, prioritise effectively, and meet deadlines.
Commitment to continuous improvement and developing skills and knowledge.
Desirable:
Previous payroll experience.
Working knowledge of HR/Payroll systems such as SAP.
Behaviours & Competencies
Take Responsibility: Demonstrates accountability for work, delivering results with a proactive, positive approach.
Open, Honest and Respectful: Communicates clearly and courteously, building trust and positive working relationships.
Listen and Learn: Responds to feedback constructively and adapts approach where needed.
Work Together: Collaborates effectively with colleagues, sharing knowledge to achieve collective goals.
....Read more...
